Southbend Range EZ-3 Operators Manual

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Page 1

IMPORTANT FOR FUTURE REFERENCE

Please complete this information and retain this manual for the life of the equipment:

Model #: ___________________________

Serial #: ___________________________

Date Purchased: ____________________

OPERATOR’S MANUAL

FOR MODEL EZ-3 and EZ-5

Simple Steam

COUNTERTOP STEAMERS

Model EZ-3 Model EZ-5

WARNING

Improper installation, operation, service, or maintenance can cause property damage, injury, or death.

Read this manual thoroughly before installing and operating this equipment.

1100 Old Honeycutt Road, Fuquay-Varina, NC 27526

www.southbendnc.com

MANUAL 1178387 REV 5 $18.00

EZ COUNTERTOP STEAMERS

MANUAL SECTION ST

Page 2

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

SAFETY PRECAUTIONS

Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions.

The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator, service personnel, or to the equipment.

DANGER

WARNING

CAUTION

NOTICE

This symbol warns of immediate hazards which will result in severe injury or death.

This symbol refers to a potential hazard or unsafe practice which could result in injury or death.

This symbol refers to a potential hazard or unsafe practice which could result in injury, product damage, or property damage.

This symbol refers to information that needs special attention or must be fully understood, even though not dangerous.

WARNING

FIRE HAZARD

For your safety, do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

Keep area around appliances free and clear of combustibles.

WARNING

SHOCK HAZARD

Do not open panels that require use of tools.

Unit must be cleaned daily and properly maintained to reduce chances of unsafe operating conditions.

WARNING

BURN HAZARD

Watch for clogged drain - can crate burn hazard when door is opened.

Stand back when opening doors - hot steam or hot water may escape from steamer.

NOTICE

Be sure this Operator’s Manual and important papers are given to the proper authority to retain for future reference.

PAGE 2 OPERATOR’S MANUAL 1178387 REV 5

Page 3

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TABLE OF CONTENTS

Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market.

You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are verified through laboratory tests and field installations. With proper care and field maintenance, you will experience years of reliable, trouble-free operation. For best results, read this manual carefully.

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

Table of Contents

Specifications .........................................................................................................................4

Installation ..............................................................................................................................5

Operation................................................................................................................................9

Cooking Hints .......................................................................................................................10

Cleaning ...............................................................................................................................13

Troubleshooting....................................................................................................................15

Parts .....................................................................................................................................40

Read these instructions carefully before attempting installation. Installation and initial startup should be performed by a qualified installer. Unless the installation instructions for this product are followed by a qualified service technician (a person experienced in and knowledgeable with the installation of commercial gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited Warranty will be rendered void and no warranty of any kind shall apply.

In the event you have questions concerning the installation, use, care, or service of the product, write to:

Southbend

1100 Old Honeycutt Road

Fuquay-Varina, North Carolina 27526 USA

The serial plate is located on the right side of the unit near the back and top (see Figure 2 on page 7).

OPERATOR’S MANUAL 1178387 PAGE 3

Page 4

SPECIFICATIONS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

ONS SPECIFICATI

SPECIFICATIONS

DIMENSIONS

28-1/2"

(724)

38"

(965)

2-1/2" (63)

TOP VIEW

10.1 cu. ft.

0.29 cu. m.

15.0 cu. ft.

0.43 cu. m.

Crated Weight

150 lbs.

68 kg.

175 lbs.

79.4 kg.

16-1/2" (419)

Height

(see

table

below)

4" Adjustable Legs

FRONT VIEW

Model

EZ-3

EZ-5

* Add 4" to height if 4" adjustable legs are used. ** “Pan Capacity” is the number of 1", 2.5", or 4" high standard pans (12" wide x 20" deep) that the steamer will hold.

Height

21"

(533)

27-1/8"

(689)

Interior Dimensions Pan Capacity** Crate Dimensions

Width Depth Height 1" 2.5" 4" Width Depth Height Volume

13-1/2"

(343)

13-1/2"

(343)

22"

(559)

22"

(559)

9-1/2"

(241)

15-1/2"

(394)

30-1/2" (775)

SIDE VIEW

6 3 2

9 5 3

19-1/2"

(495)

20"

(508)

2" (51)

= Electrical Connection Terminal Block

31-1/2"

(800)

34"

(864)

IMPORTANT: UNIT MUST BE LEVEL FOR PROPER OPERATION. WARRANTY WILL BE VOIDED FOR IMPROPER INSTALLATION.

ELECTRICAL REQUIREMENTS

One fused electrical connection is required to the terminal block of the steamer. All units are shipped per customer order, three phase or single phase. (A kit is available for field conversion to three phase or single phase.) The fused connection must be wired for the required voltage and maximum amperage as listed in the chart below:

Max. Amps per Line

Total Connected Amps

1 Phase 3 Phase 1 Phase 3 Phase

208 V 60 Hz 40 24 57 33

220 V 50/60 Hz 38 23 54 31

240 V 60 Hz 35 21 49 29

380/220 V 50 Hz 23 14 31 19

415/240 V 50 Hz 21 13 29 17

480 V 60 Hz 18 13 25 15

PAGE 4 OPERATOR’S MANUAL 1178387 REV 5

EZ-3 EZ-5

Page 5

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION

INSTALLATION

WARNING

DO NOT CONNECT 3/4" ID GREY HOSE IN REAR OF UNIT TO ANYTHING. THESE ARE VENT HOSES AND MUST BE ALLOWED TO DRAIN INTO PAN. FAILURE TO COMPLY COULD CAUSE A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER.

CAUTION

Do not locate unit adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steam body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.

NOTICE

These installation procedures must be followed by qualified personnel or warranty will be void.

Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should comply with all local codes.

The unit, when installed, must be electrically grounded and comply with local codes, or in the absence of local codes with the National Electrical Code ANSI/NFPA 70-latest edition.

INSTALLATION

Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.

Step 1: Unpacking

IMMEDIATELY INSPECT FOR SHIPPING DAMAGE

All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If damaged equipment is received, either apparent or concealed, a claim must be made with the delivering carrier.

Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse the claim. The carrier can supply the necessary forms.

A request for inspection must be made to the carrier within 15 days if there is concealed damage or loss that is not apparent until after the equipment is uncrated. The carrier should arrange an inspection. Be certain to hold all contents plus all packing material.

OPERATOR’S MANUAL 1178387 PAGE 5

Page 6

INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Step 2: Install the Legs

1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.

2. Do not remove any tags or labels until unit is installed and working properly.

3. Remove placeholder bolts holding bottom cover onto unit and discard.

4. Screw legs into the bottom of the unit until approximately 1/4" of thread is showing. The legs with rubber suction cups go on the back of unit.

5. Slip drain pan guides into place between legs and bottom of steamer, as shown in Figure 1, making sure that pan stops are toward the rear of the unit.

6. Tighten legs, making sure that the pan guides stay seated against the leg threads.

INSTALLATION

7. To level the unit, adjust the base of unit’s legs.

8. Place custom drain pan under unit.

Figure 1

NOTICE

Unit must be level to assure maximum performance. Improper leveling may void warranty.

CAUTION

WATER FROM A FULL CAVITY CANNOT BE HELD IN A 12" x 20" X 2½" PAN..

PAGE 6 OPERATOR’S MANUAL 1178387 REV 5

Page 7

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS INSTALLATION

Step 3: Electric Connection

A field connection terminal block is located at the rear of the unit, lower left side. A hole is provided for a 3/4" conduit fitting (solid or flex). The rear cover must be removed to gain access to terminal block (see Figure 2).

Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per customer order.

WARNING

A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR ADJUSTMENT OF ANY CONTROL OR WIRING. THE UNIT IS FACTORY SET. ADJUSTING ANY INTERNAL COMPONENT CAN VOID THE WARRANTY.

THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLEPHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.

All 208-220-240 and 480 volt units will have three terminal block sections, “L1-L2-L3”, for use with either 3wire 3-phase or 2-wire, single-phase, 50 or 60 Hz. All 380V and 415V units will have four terminal block sections, “L1-L2-L3-N,” for use with European style 4-wire 3-phase with neutral.

Figure 2

INSTALLATION

Serial

Plate

Terminal

Block

3/4" Conduit

Fitting Hole

Rear Cover

OPERATOR’S MANUAL 1178387 PAGE 7

Page 8

INSTALLATION MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Step 4: Optional Floor Drain

The drain valve is 1/2" NPT. Position the unit near, but not on top of, an open floor drain. Allow at least a 1" air gap.

DO NOT directly plumb to the unit unless you also install an “open funnel” downstream of this connection in the drain system. The “open funnel” is intended to eliminate any water from entering the steamer because of a blocked drain. Any connection that allows the build-up of back pressure in the unit (such as a reduction in pipe size to a line smaller than 1/2"or a 90 degree angle in the line prior to the “open funnel” drain discharge point) may cause personal or property damage and will therefore void the warranty. (See Figure 3.)

Figure 3

INSTALLATION

Step 5: Check Installation

The following items should be checked within the first 30 days of operation by a qualified service technician.

1. Check doors for proper alignment.

2. Ensure proper opening and closing of doors.

3. Open door and remove cavity bottom cover, if present.

4. Ensure that the light comes on when lever is set to the “ON” position.

5. Pour approximately 2 gallons of water into trough, ensuring that the cavity bottom is covered.

6. An audible “click” should be heard when the door switch actuator rod is depressed and held. This indicates proper functioning of the contactor as it closes. Release rod.

7. Depress and hold the door switch for 2 minutes. The contactor should close when the switch is first depressed and stay closed during this period.

8. Close the door and wait approximately 12 minutes until the contactor opens, indicating the unit has reached operating temperature.

PAGE 8 OPERATOR’S MANUAL 1178387 REV 5

Page 9

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS OPERATION

OPERATION

STARTUP

1. If the cavity bottom cover is present, open door and remove.

2. Turn lever to “ON” position with door open.

3. Important: Pour water into trough above the door until water is observed passing through the fill / drain opening at left rear corner of cavity bottom.

4. Add additional water through trough or through door up to “-WATER LEVEL-” mark (approximately 2 gallons to fill an empty unit).

NOTICE: WATER SPECIFICATION

To meet warranty requirements, supply water must meet the following specification:

Total Dissolved Solids (TDS)............60 PPM

Hardness ..........................................2 Grains or 35 PPM

pH Factor ..........................................7.0 to 7.5

5. Replace cavity bottom cover (if present).

6. Unit will be ready for cooking in approximately 12 minutes.

OPERATION

1. Suggested cooking times for various foods are shown in the table in the following section.

2. Pan specifications are shown on specifications page (page 4).

3. The door may be opened or closed at any time.

4. Unit will automatically idle at operating temperature when and if the door is closed and there is no food in the cavity.

5. Timer can be used as desired. However, it has no effect on unit operation.

6. Add proper amount of water through the trough (above the door) or directly through the door when water level is low.

7. If unit runs out of water the “CHECK WATER LEVEL” light will illuminate. Follow step # 6, above.

OPERATION

SHUTDOWN

1. The custom drain pan or a 12"x 20"x 4" non-perforated stainless steel pan should be located under the unit at all times.

2. Turn lever to the “OFF” position.

3. Empty drain pan after allowing water to cool.

4. Remove pan guides and cavity bottom cover (if present).

5. Wipe out steamer (with Lime-A-Way or equivalent deliming solution as necessary), RINSE THOROUGHLY WITH CLEAN WATER.

6. Ensure drain opening is clear.

7. Replace pan guides and cavity bottom cover (if present).

8. Leave the door open at night after cleaning.

9. DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.

10. DO NOT USE steel wool or other metallic pads in the steamer.

OPERATOR’S MANUAL 1178387 PAGE 9

Page 10

COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

COOKING HINTS

COOKING TIPS

Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held under refrigeration until needed for service.

Five pounds of cold cooked vegetables can be reheated in the steamer in 5 to 10 minutes, depending upon the variety.

SUGGESTED COOKING TIMES

Timer settings are for general guidance only. Differences in food quality, size, shape, freshness, load size, and desired degree of doneness must be taken into consideration and adjustments made in time, if necessary.

Asparagus Fresh Frozen Spears (Thawed)

Beans

COOKING HINTS

Green - Frozen, Cut Green - Fresh Wax - Frozen Lima - Frozen

Broccoli Spears -Fresh Spears - Frozen (Thawed)

Brussel Sprouts Fresh Fresh

Carrots Frozen - Whole Baby Fresh - ¼-inch Bias Cut

Cabbage Green, Cut Into Wedges Red, Cut Into Wedges

Product

Weight

3½ lbs.

5 lbs.

5 lbs. 5 lbs. 5 lbs. 5 lbs.

4 lbs. 5 lbs.

5 lbs. 5 lbs.

Portions

14 (4 oz.) 20 (4 oz.)

20 (4 oz.) 20 (4 oz.) 20 (4 oz.) 20 (4 oz.)

16 (4 oz.) 20 (4 oz.)

20 (4 oz.) 20 (4 oz.)

24 16

Cooking Time

(minutes)

8-10

15-17

13 10

10-12

15-17

12 12

18-20

Pan Used

Full/Perforated Full/Perforated

Full/Perforated Full/Perforated Full/Perforated Full/Perforated

Full/Perforated Full/Perforated

Cauliflower Fresh, Whole Fresh, Whole Frozen, Flowerettes

Corn Fresh, Cob, 4-5 Inch Ears Frozen - Whole Kernel Frozen - Cob, 6 Inch Ears

Table continues on next page.

PAGE 10 OPERATOR’S MANUAL 1178387 REV 5

2 lbs.

2 lbs. 12 oz.

5 lbs.

5½ lbs.

5 lbs. 9 lbs.

8 (4 oz.) 11 (4 oz.) 20 (4 oz.)

20 (4 oz.)

9-10

10-12

13-15

12-14

Full/Perforated Full/Perforated Full/Perforated

Page 11

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS COOKING HINTS

Table continuing from previous page.

Product

Weight

Portions

Cooking Time

(minutes)

Pan Used

Mixed Vegetables

Frozen

Peas Frozen

Potatoes Red Bliss - Whole Russetts - Whole Russetts - Peeled Russetts 1-Inch Cubes

Spinach Fresh, Leaf Frozen, Chopped

Zucchini Fresh - Slices ¼-inch Thick

Broccoli Spears -Fresh Spears - Frozen (Thawed)

Eggs Large - Hard Cooked

Meats Corned Beef Hot Dogs, Thawed Hot Dogs, Frozen

5 lbs.

7 lbs. 8 lbs. 5 lbs. 5 lbs.

2½ lbs.

6 lbs.

5 lbs.

4 lbs. 5 lbs.

12 lbs.

6¾ lbs.

5 lbs. 5 lbs.

20 (4 oz.)

28 20 12

20 (4 oz.)

10 (4 oz.) 24 (4 oz.)

20 (4 oz.)

16 (4 oz.) 20 (4 oz.)

18 (6 oz.) 40 (2 oz.) 40 (2 oz.)

25-35

20 17

6-8

10-12

15-16

2 hours

Full/Perforated

Full/Perforated Full/Perforated Full/Perforated Full/Perforated

Full/Perforated Full/Perforated

Full/Perforated

Full/Perforated Full/Perforated

½ Perforated

Full Full/Perforated Full/Perforated

COOKING HINTS

Fowl

Boneless Chicken Breast

Tamales, Frozen Tortilla, Frozen 8-Inch

Beef Ravioli, Frozen 48 Ravioli

Elbow Macaroni 2 lbs.

Spaghetti 2 lbs.

Egg Noodles 2 lbs.

Converted Rice 2 lbs.

Navy Beans Place beans in pan and cover with 3-quarts hot tap water. Steam for 2 minutes; remove from steamer and cover for 1 hour. Remove cover and place back in steamer for 40 minutes.

Table continues on next page.

4½ lbs.

3 lbs.

4 Tortillas

(1 lb. 8 oz.)

Uncooked

2½ Qts. Water

+ Oil & Salt

2 lbs. Full/Perforated

12 (6 oz.)

12 (4 oz.)

8 5-6 Full/Perforated

32 (2 oz.) 7 In Perforated Pan

32 (2 oz.) 14 In 4-Inch

32 (2 oz.) 10 Full/Perforated

25 Full/Perforated

45 Seconds

Full/Perforated

Full/Perforated Half/Perforated

Nested in Solid Pan

Full/Perforated

OPERATOR’S MANUAL 1178387 PAGE 11

Page 12

COOKING HINTS MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Table continuing from previous page.

Product

Weight

Portions

Cooking Time

(minutes)

Pan Used

Black Eyed Peas Place beans in pan and cover with 3-quarts hot tap water. Steam for 2 minutes; remove from steamer and cover for 1 hour. Remove cover and place back in steamer for 35 minutes.

Oysters 5 lbs. 16 Count 12 Perforated Pan

Shrimp, Fresh, Medium, Heads Removed 5 lbs. 6-7 Full/Perforated

Shrimp, Frozen, Large, Peeled & Deveined 5 lbs. 8 Full/Perforated

Lobster 1¾ lbs. 8 Full/Perforated

Alaskan King Crab Legs 1 lb. 4-5 Full/Perforated

Cherrystone Clams 5 lbs. 12 7 Full/Perforated

Fish Fillets 7½ lbs. 12 (10 oz.) 18 Full/Perforated

• For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking time. If the egg cracks, the white is cooked at the crack and is sealed right away.

• To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by

COOKING HINTS

plunging them into a cold water bath (preferably containing ice).

• A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for egg salad. The job of peeling is eliminated.

• Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes. May be held on steam table.

• Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted margarine mixed with salad oil to give a golden brown color.

• Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.

• Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F before serving.

• Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice for flavoring and holding on a steam table.

• Steaming brisket is a definite time saver. Boiling in water takes 40 to 50 minutes per pound. Using the Simple Steam can save 50% in cooking time.

• Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an open pot.

• When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked food in order to prevent dripping on the floor.

• The Simple Steam is designed to accept standard 12 x 20 pans. Fractional size pans and dishes can be used as well with the optional perforated shelf.

• For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire surface is accessible.

• The door may be opened at any time during operation to remove or add food.

2 lbs. Full/Perforated

Nested in Full Pan

2½-Inch Deep

Nested in Full

Hotel Pan

PAGE 12 OPERATOR’S MANUAL 1178387 REV 5

Page 13

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS CLEANING

CLEANING

Southbend equipment is constructed with the best quality materials and is designed to provide durable service when properly maintained. To expect the best performance, your equipment must be maintained in good condition and cleaned daily. Naturally, the frequency and extent of cleaning depends on the amount and degree of usage.

Following daily and more extensive periodic maintenance procedures will increase the life of your equipment. Climatic conditions (i.e., salt air, seasonings, and water quality) may result in the need for more thorough and more frequent cleaning in order to keep equipment performing at optimal levels.

WARNING: BURN HAZARD

For proper and safe operation, this steamer must be cleaned daily as described in this manual.

Failure to do so could result in serious injury or damage.

Drains must be kept clean and clear of debris.

WARNING: SHOCK HAZARD

DO NOT GET WATER IN THE CONTROLS.

This could result in expensive repairs and/or electrical shock.

De-energize all power to equipment before cleaning the equipment.

DAILY CLEANING

1. Turn lever to the “OFF” position.

2. Remove pan guides.

3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.

4. Ensure drain opening is clear.

5. Clean drain cover.

6. Replace pan guides.

7. Leave the door open at night after cleaning to prolong the life of the gasket.

PERIODIC CLEANING

• If lime or mineral deposit starts to build up in the interior, clean the unit by using Southbend “descaler” or other non-caustic deliming solution. Follow manufacturer’s recommended procedures. Thoroughly rinse out unit with clean water.

CLEANING

• To remove normal dirt, grease, or product residue from stainless steel, use ordinary soap and water applied with a sponge or cloth. Dry thoroughly with a clean cloth. Never use vinegar or any corrosive cleaner.

• Occasionally drain rear water box. To remove grease and food splatter or condensed vapors that have baked on the equipment, apply cleanser to a damp cloth or sponge and rub cleanser on the metal in the direction of the polishing lines on the metal. Rubbing cleanser as gently as possible in the direction of the polished lines will not mar the finish of the stainless steel. NEVER RUB WITH A CIRCULAR MOTION. Soil and burnt deposits which do not respond to the above procedure can usually be removed by rubbing the surface with SCOTCH-BRITE scouring pads. DO NOT USE ORDINARY STEEL WOOL, as any

OPERATOR’S MANUAL 1178387 PAGE 13

Page 14

CLEANING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

particles left on the surface will rust and further spoil the appearance of the finish. NEVER USE A WIRE BRUSH, STEEL SCOURING PAD, SCRAPER, FILE OR OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapidly and become more difficult to clean. Marring also increases the possibility of corrosive attack. Refinishing may then be required.

SEMIANNUAL CLEANING

At least twice a year, have your Southbend Authorized Service Agency or another qualified service technician clean and adjust the unit for maximum performance. Semiannual cleaning should include the following:

1. Remove rear cover.

2. Place a (1) gallon container under the water seal box drain valve (see Figure 18 on page 29).

3. Open drain valve, and close valve when box is finished draining.

4. Add one gallon of deliming solution to the trough above the door.

5. Add two gallons of deliming solution through the door into the cavity

6. Turn unit on, let run for 30 minutes.

7. Turn unit off and drain all solution from the cavity.

8. Drain solution from water seal box as in steps 2 and 3.

9. Fill unit with clean water THROUGH THE TROUGH and drain. Repeat 2 times.

Consult the Southbend Authorized Parts/Service Distributor list for the Authorized Service Representative in your area or contact Southbend at 1-800-348-2558 for this information.

CLEANING

PAGE 14 OPERATOR’S MANUAL 1178387 REV 5

Page 15

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

TROUBLESHOOTING

This section contains a troubleshooting flowcharts, procedures, and electric schematics to assist a qualified service technician in the servicing of a EZ-3 or EZ-5 Countertop Steamer.

TROUBLESHOOTING FLOWCHARTS

Find the symptom below that corresponds to the malfunction, then turn to the corresponding figure and page. Follow the flowchart on that page until the problem is solved.

Symptom Page

Unit Not Heating Up, “ON” Light Not Lit 16

Unit Not Heating Up Properly or Not Cooking As Fast, “ON” Light Lit 17

Unit Using Excessive Amount of Water and/or Excessive Steam Coming from Vent Tube 18

“Check Water Level” Light Does Not Come On When Unit Runs Out of Water 18

Buzzer Does Not Come On 19

TROUBLESHOOTING PROCEDURES AND SCHEMATICS

Procedure or Schematic Page

Voltage Check at Control Panel Fuse Block 20

Heating Element Resistance Check (at contactor) 21

Main Fuse Replacement (for units built before July 1, 2002) 22

Power Switch Continuity Check 23

Contactor Coil and MOV Check 24

Idle Element Resistance Check (for units built before January 15, 2001) 25

Timer and Buzzer Check 26

Door Switch Continuity Check (for units built before January 15, 2001) 27

Door Switch Continuity Check (for units built after January 15, 2001) 28

Float Switch Continuity Check 29

High Limit Continuity Check (for units built before January 15, 2001) 30

High Limit Continuity Check (for units built after January 15, 2001) 31

Time Delay Relay Check (for EZ-3 units built before January 15, 2001) 32

Controller Check (for EZ-5 units and for EZ-3 units built after January 15, 2001) 33

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-3 Units Built Before Jan. 15, 2001 34

Electric Schematic for 480 Volt Model EZ-3 Units Built Before Jan. 15, 2001 35

TROUBLESHOOTING

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-5 Units Built Before Jan. 15, 2001 36

Electric Schematic for 480 Volt Model EZ-5 Units Built Before Jan. 15, 2001 37

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Units (EZ-3 or EZ-5) Built After Jan. 15, 2001 38

Electric Schematic for 480 Volt Units (EZ-3 or EZ-5) Built After January 15, 2001 39

OPERATOR’S MANUAL 1178387 PAGE 15

Page 16

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

prop

)

pag

Figure 4

Unit Not Heating Up, “ON” Light Not Lit

Unit not heating up, “ON” light not lit.

Check that circuit breaker is “ON” and that proper voltage is

available at terminal block. (For units with a fuse block, check for

er voltage at both ends of each fuse. Replace as necessary.

DISCONNECT POWER AT CIRCUIT BREAKER

Remove control panel without disconnecting plug.

Turn lever to “ON” position.

Reconnect power.

Check voltage between “D” and “E” on control panel fuse block

No Yes

DISCONNECT POWER AT CIRCUIT BREAKER

Check wires L1 and L3 between terminal block and contactor.

TROUBLESHOOTING

Replace if no continuity.

Check voltage across terminals 1 and 6 of terminal block

(see Figure 9 on page 20).

Test power switch (see Figure 12 on page 23);

replace if necessary. Check

that switch is actuated properly by cam on valve shaft; adjust if necessary.

(see Figure 10 on page 21).

Does voltage meet

specifications?

Does voltage meet

specifications?

Replace “ON” Light (follow

procedure in Figure 6 on

Check voltage between “A” and “B” on control panel

fuse block (see Figure 9 on page 20).

Does voltage meet

specifications?

DISCONNECT POWER AT

CIRCUIT BREAKER

Check wires between

contactor and “A” and “B” on

control panel fuse block.

Replace as necessary.

Does voltage meet

specifications?

Yes

e 18).

Check voltage between “C”

and “D” on control panel

fuse block (see Figure 9 on

Check for short circuit in

power switch (see Figure 12

on page 23), contactor coil

and MOV (see Figure 13 on

page 24), IF idle element

(see Figure 14 on page 25),

and buzzer (see Figure 15 on

page 26). Replace as

Replace control panel fuses.

Yes No

page 20).

Yes No

necessary.

PAGE 16 OPERATOR’S MANUAL 1178387 REV 5

Page 17

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

pag

Figure 5

Unit Not Heating Up Properly or Not Cooking As Fast, “ON” Light Lit

Unit not heating up properly, or not cooking as fast, “ON” light lit.

Check all main fuses or circuit breaker, replace as necessary.

No Yes

Drain unit. Turn unit on with door open. Add two gallons of water THROUGH TROUGH. Close door. Wait 10 minutes.

Does unit heat up?

Open door. Depress and

hold door switch.

Does contactor “click”

on and stay on for at least 1

For EZ-3 units built before

Jan. 15, 2001, check and

replace time delay relay as

necessary (see Figure 21on

page 32).

DISCONNECT POWER

AT CIRCUIT BREAKER.

Remove control panel.

Remove door switch lead wires from terminal block

positions 2 and 3.

Remind operator of proper

filling procedure.

minute?

DISCONNECT POWER

AT CIRCUIT BREAKER.

Remove control panel.

Check resistance between

contactor terminals and

replace any bad elements

(see Figure 10 on page 21).

Is “CHECK WATER LEVEL”

light on with door closed?

No Yes

YesNo

Add water according to startup instructions on door. Wait

5 minutes, light should go off.

No Yes

DISCONNECT POWER

T CIRCUIT BREAKER

Check high limits and replace

as necessary (see Figure 19

on page 30 or Figure 20 on

page 31, as applicable). If high limits are OK, check that heater block mounting

bolts are tightened to 75 inch-

pounds.

Does unit have water?

Is bottom of unit covered

with deposits?

Clean unit (see page 13).

Reconnect door switch lead wires.

Remove rear cover

Depress door switch and

check door switch lead wires

for continuity (see Figure 16

on page 27 or Figure 17 on

e 28, as applicable).

Continuity?

Replace door switch.

YesNo

Replace float switch and

Check float switch for continuity and clean openings in float tube

(see Figure 18 on page 29).

Float switch and float

tube OK?

clean tube.

Yes No

Check and replace contactor

(see Figure 13 on page 24)

and controller (see Figure 22

on page 33).

OPERATOR’S MANUAL 1178387 PAGE 17

TROUBLESHOOTING

Page 18

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 6

Unit Using Excessive Amount of Water and/or Excessive Steam Coming from Vent Tube

Unit using excessive amount of water and/or excessive steam

coming from vent tube behind the unit.

DISCONNECT POWER AT CIRCUIT BREAKER

Remove control panel, but leave plug connected.

Disconnect wire between float switch and controller (see applicable

wiring diagram), reconnect power, turn unit on, and wait 12 minutes.

DISCONNECT POWER AT CIRCUIT BREAKER

Check controller (see Figure 22 on page 33). Replace as

necessary. (On EZ-3 units built before Jan. 15, 2001, also

check Time Delay Relay, see Figure 21 on page 32.)

Reconnect power.

Wait 12 minutes.

Yes No

Check contactor and replace as necessary (see Figure 13

on page 24).

Figure 7

Excessive steam?

Reinstall control panel,

reconnect power.

Excessive steam?

DISCONNECT POWER AT CIRCUIT BREAKER

Check float switch and float tube. Replace float switch and clean float tube as necessary (see Figure 18 on page 29).

NoYes

“Check Water Level” Light Does Not Come On When Unit Runs Out of Water

“CHECK WATER LEVEL” light does not come on when unit

runs out of water.

TROUBLESHOOTING

Remove wire C53 from “CHECK WATER LEVEL” light and check

and replace as needed.

resistance across light terminals.

Is resistance over

100 Kohm?

YesNo

Replace light. Check high limits (see Figure 20 on page 31)

PAGE 18 OPERATOR’S MANUAL 1178387 REV 5

Page 19

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 8

Buzzer Does Not Come On

Buzzer does not come on.

DISCONNECT POWER AT CIRCUIT BREAKER

Remove control panel.

Set timer for 5 minutes.

Yes No

Remove buzzer lead wires from timer. Replace timer.

Check timer (see Figure 15 on page 26).

Yes No

Replace timer. Replace buzzer (see

Continuity?

Figure 15 on page 26).

Does timer time down?

OPERATOR’S MANUAL 1178387 PAGE 19

TROUBLESHOOTING

Page 20

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 9

Voltage Check at Control Panel Fuse Block

Power Switch

Control

Panel

Fuse

Block

1. Disconnect power at circuit breaker.

2. Remove control panel without disconnecting plug.

3. Turn lever to “ON” position.

"ON" Light

"CHECK WATER

LEVEL" Li

Terminal Block

Door Switch

4. Reconnect power.

5. Place leads as shown.

6. Check voltage.

TROUBLESHOOTING

PAGE 20 OPERATOR’S MANUAL 1178387 REV 5

Page 21

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 10

Heating Element Resistance Check (at contactor)

Contactor (top view)

1. Disconnect power at circuit breaker.

2. Remove control panel.

3. Place test leads between terminals A and C on left side of contactor.

4. Check the resistance and compare to the allowable range in the following table:

Voltage

208 8 to 16 6 to 12 220 9 to 18 7 to 13 240 11 to 21 8 to 15 380 28 to 53 21 to 39 415 34 to 63 24 to 46 480 45 to 84 33 to 61

Model EZ-3

Allowable Resistance (Ohms)

Model EZ-5

Allowable Resistance (Ohms)

5. Check resistance between terminals A and B and between terminals B and C similarly.

TROUBLESHOOTING

OPERATOR’S MANUAL 1178387 PAGE 21

Page 22

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 11

Main Fuse Replacement (for units built before July 1, 2002)

1. Disconnect power at circuit breaker.

2. Remove rear cover from unit.

3. Remove fuse block cover.

4. Check fuses for continuity.

5. Replace as necessary.

TROUBLESHOOTING

Fuse Bloc

Fuse Block Cover

(shown removed)

Rear Cover

PAGE 22 OPERATOR’S MANUAL 1178387 REV 5

Page 23

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 12

Power Switch Continuity Check

Power Switch

"NO" Lead

"C" Lead

Fuse Block

1. Disconnect power at circuit breaker.

2. Remove control panel.

3. Turn Lever to “ON” from “OFF” and to “OFF” from “ON” ensuring that the power switch is properly actuated.

4. Remove power switch lead wires from fuse block (note wire locations).

5. Place test leads on “C” and “NO” lead wires as shown.

6. Check for continuity with lever in “OFF” position (there should be no continuity).

7. Check for continuity with lever in “ON” position (there should be continuity).

8. Repeat steps 5 - 7 with test leads between other pair of “C” and “NO” lead wires.

9. Place one test lead on “NO” lead wire and other test lead on other “NO” lead wire.

10. Check for continuity with lever in “ON” position and then with lever in the “OFF” position (there should be no continuity when the lever is in either position).

11. Reconnect wires or replace switch as necessary.

OPERATOR’S MANUAL 1178387 PAGE 23

TROUBLESHOOTING

Page 24

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 13

Contactor Coil and MOV Check

Actuator

TOP VIEW

1. Disconnect power at circuit breaker.

2. Remove control panel and disconnect nine-pin plug PL1.

3. Depress actuator on top of contactor. Actuator should travel freely and spring back when released.

4. Check for continuity between contacts A and D as shown in top view. There should be no continuity.

5. Repeat Step 4 for contacts B and E and for contacts C and F.

6. Place test leads on contactor coil terminal as shown in left side view.

MOV

LEFT SIDE VIEW

7. Check resistance.

8. If resistance is not approximately 390 (+/- 40) ohms, remove MOV and recheck coil resistance. If resistance is now approximately 390 (+/-40) ohms, replace MOV, otherwise replace contactor.

9. Reconnect all wires.

TROUBLESHOOTING

PAGE 24 OPERATOR’S MANUAL 1178387 REV 5

Page 25

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 14

Idle Element Resistance Check (for units built before January 15, 2001)

Model EZ-3

Model EZ-5

High Limit

Idle Element Plug

1. Disconnect power at circuit breaker.

2. Remove control panel.

3. Disconnect idle element plug (PL3).

4. Place test leads as shown above.

5. Check to see if resistance is within +/- 10% of values in the following table:

Voltage

208 115 87 220 129 97 240 154 115 380 385 289 415 459 344 480 614 461

Model EZ-3

Resistance (Ohms)

Model EZ-5

Resistance (Ohms)

6. Remove one test lead, place on ground, check for short circuit.

TROUBLESHOOTING

OPERATOR’S MANUAL 1178387 PAGE 25

Page 26

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 15

Timer and Buzzer Check

Timer

Buzzer

1. Disconnect power at circuit breaker.

2. Remove control panel.

3. Set timer for one minute and allow to time out. If timer does not run, then replace.

4. Remove buzzer lead wires from timer and terminal block position 6, as shown.

5. Place test leads between positions 1 and 3 on the timer.

6. Check for continuity. If no continuity, replace timer.

7. Place test leads in terminals of buzzer lead wires.

8. Check physical condition of buzzer.

9. Check that resistance is approximately 3.4Kohms. Otherwise, replace buzzer.

TROUBLESHOOTING

PAGE 26 OPERATOR’S MANUAL 1178387 REV 5

Page 27

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 16

Door Switch Continuity Check (for units built before January 15, 2001)

Model EZ-3

Terminal Bloc

1. Disconnect power at circuit breaker.

Door Switch

Model EZ-5

2. Remove control panel.

3. Depress and release door switch actuator rod to make sure door switch is properly actuated.

4. EZ-3: Remove door switch lead wires from terminal block positions 2 and 3, or EZ-5: Remove door switch lead wires from terminal block position 1 and terminal 2 of the controller.

5. Place test lead as shown inside the terminal connectors of the lead wires.

6. Check for continuity - (there should be NO continuity).

7. Depress door switch actuator rod and check for continuity - (there should be continuity).

TROUBLESHOOTING

OPERATOR’S MANUAL 1178387 PAGE 27

Page 28

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 17

Door Switch Continuity Check (for units built after January 15, 2001)

Terminal Block

1. Disconnect power at circuit breaker.

2. Remove control panel.

3. Depress and release door switch actuator rod to make sure door switch is properly actuated.

4. Remove door switch lead wires from terminal block position 1 and terminal 8 of the controller.

5. Place test lead as shown inside the terminal connectors of the lead wires.

6. Check for continuity - (there should be NO continuity).

7. Depress door switch actuator rod and check for continuity - (there should be continuity).

TROUBLESHOOTING

Door Switch

PAGE 28 OPERATOR’S MANUAL 1178387 REV 5

Page 29

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 18

Float Switch Continuity Check

Float Tube

Water Seal Box

Water Passages

Assembly

Drain Valve

Float Switch

Coupling

Float Tube

Assembly

Rear View of Unit with Back Cover Removed

1. Disconnect power at circuit breaker.

2. Remove rear cover from unit.

3. Disconnect 2 pin float switch plug from mating plug on back of unit (PL2).

4. Drain water seal box by opening 3/8" drain valve on box.

5. Remove float switch from box by removing float switch fitting from coupling on box.

6. Make sure float travels freely along stem.

7. Place test leads in float switch connector as shown.

8. Hold float switch in same orientation as when installed.

9. Check continuity. There should not be continuity.

10. Flip float switch over.

TROUBLESHOOTING

11. Check for continuity. There should be continuity. Replace as necessary.

12. Check 0.060 water passages in float tube. Clean if necessary.

OPERATOR’S MANUAL 1178387 PAGE 29

Page 30

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 19

High Limit Continuity Check (for units built before January 15, 2001)

Model EZ-3

Model EZ-5

Terminal Bloc

C16 C19

C58 C59

1. Turn unit off.

2. Wait for cavity bottom to cool to touch.

3. Disconnect power at circuit breaker.

4. Remove control panel without disconnecting plug.

5. EZ-3: Remove wires C16 and C19 from terminal block positions 1and 2, as shown; or EZ-5: Remove wires C58 and C59 from terminal block positions 5 and 6, as shown.

6. EZ-3: Place test leads as shown inside the terminal connectors of wires C16 and C19, or EZ-5: Place test leads as shown inside the terminal connectors of wires C58 and C59.

7. Check for continuity.

8. If no continuity, disconnect each high limit switch individually and check for continuity. Replace switches that do not have continuity. (See Figure 14 on page 25 for typical high limit switch location.)

9. EZ-3: Reconnect wires C16 and C19; or EZ-5: Reconnect wires C58 and C59.

10. Reconnect power at circuit breaker.

TROUBLESHOOTING

PAGE 30 OPERATOR’S MANUAL 1178387 REV 5

Page 31

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 20

High Limit Continuity Check (for units built after January 15, 2001)

Terminal Block

B658 B559

1. Turn unit off.

2. Wait for cavity bottom to cool to touch.

3. Disconnect power at circuit breaker.

4. Remove control panel without disconnecting plug.

5. Remove wires B559 and B658 from terminal block positions 5 and 6, as shown.

6. Place test leads as shown inside the terminal connectors of wires B658 and B559.

7. Check for continuity.

9. Reconnect wires B658 and B559.

10. Reconnect power at circuit breaker.

TROUBLESHOOTING

OPERATOR’S MANUAL 1178387 PAGE 31

Page 32

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 21

Time Delay Relay Check (for EZ-3 units built before January 15, 2001)

1. Disconnect power at circuit breaker.

2. Remove control panel, but leave plugged in.

3. Disconnect wire C23 from terminal block position 3.

4. Reconnect power.

5. Depress and hold door switch. Contactor should actuate and then deactuate in approximately 60 seconds.

6. If contactor fails to actuate or actuates but fails to deactuate, check potentiometer on top of time delay relay. Make sure potentiometer is seated properly on time delay relay terminal and make sure it is set to 60.

7. Depress door switch again. If contactor still fails to actuate and deactuate properly, replace time delay relay.

TROUBLESHOOTING

PAGE 32 OPERATOR’S MANUAL 1178387 REV 5

Page 33

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 22

Controller Check (for all EZ-5 units and for EZ-3 units built after Jan. 15, 2001)

C98

EZ STEAMER LOGIC CHART Step Door Switch (SW2) #8 Float Switch (SW1) #7-#9 Contactor Heaters (Load 2) #5 Notes

Door Open

Door Open to Close

Door Closed

Normal Cycle Operation

Door Closed

No Pressure, Up Position

Switch Closed

No Pressure, Up Position

Switch Closed

No Pressure, Up Position

Switch Closed

Pressurized, Down Position

Switch Open

When Pressure Drops, Goes

to Up Position, Switch Closes

Heaters Off

Heaters On for 60 Seconds, then

Step 3 or 4

Heaters On

Heaters Off

Heaters On for 10 Seconds, then

Step 3 or 4

Even if float switch opens with pressure.

1. Disconnect power at circuit breaker.

2. Remove control panel, but leave plugged in.

3. Disconnect wire C98 from controller.

4. Reconnect power.

5. Use a spacer to hold door switch in closed position. Contactor should actuate and then deactuate in less than 60 seconds.

6. If contactor fails to actuate (or actuates but fails to deactuate), replace controller.

TROUBLESHOOTING

7. With spacer still in place and door open, momentarily reconnect wire C98 and then disconnect.

8. Controller should actuate, then deactuate 10 seconds after C98 is disconnected.

9. If contactor fails to actuate (or actuates but fails to deactuate), replace controller.

OPERATOR’S MANUAL 1178387 PAGE 33

Page 34

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 23

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-3 Units Built Before January 15, 2001

TROUBLESHOOTING

PAGE 34 OPERATOR’S MANUAL 1178387 REV 5

Page 35

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 24

Electric Schematic for 480 Volt Model EZ-3 Units Built Before January 15, 2001

OPERATOR’S MANUAL 1178387 PAGE 35

TROUBLESHOOTING

Page 36

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 25

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Model EZ-5 Units Built Before January 15, 2001

TROUBLESHOOTING

PAGE 36 OPERATOR’S MANUAL 1178387 REV 5

Page 37

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 26

Electric Schematic for 480 Volt Model EZ-5 Units Built Before January 15, 2001

OPERATOR’S MANUAL 1178387 PAGE 37

TROUBLESHOOTING

Page 38

TROUBLESHOOTING MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Figure 27

Electric Schematic for 208-240 Volt 60 Hz or 220 Volt 50 Hz Units (EZ-3 or EZ-5) Built After January 15, 2001

TROUBLESHOOTING

PAGE 38 OPERATOR’S MANUAL 1178387 REV 5

Page 39

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS TROUBLESHOOTING

Figure 28

Electric Schematic for 480 Volt Units (EZ-3 or EZ-5) Built After January 15, 2001

OPERATOR’S MANUAL 1178387 PAGE 39

TROUBLESHOOTING

Page 40

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

PARTS

NOTICE

INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID THE WARRANTY ON THIS EQUIPMENT.

The serial plate with voltage, model, and serial information is located on the right side of the steamer cavity on the upper rear corner. On single units a second tag is located on the face of the door which will show only model and serial number. On tandem units, a second tag is on the right side of the right unit and the left side of the left unit.

Replacement parts may be ordered either through a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency.

When ordering parts, please supply the Model Number, Serial Number, Part Number, Description, Finish, and Electrical Characteristics as applicable.

For parts not listed, consult a Southbend Authorized Parts Distributor or Southbend Authorized Service Agency. Consult the Southbend Authorized Parts/Service Distributor list for the Authorized Parts supplier in your area.

Parts for Simple Steam Countertop Steamer

EZ-3 Part Number EZ-5 Part Number

1178167 1181015 DOOR ASSEMBLY COMPLETE (With Latch Assembly) 1178171 1181018 DOOR INSULATION BLOCK FOR DOOR ASSEMBLY 1178096 1181010 GASKET FOR DOOR ASSEMBLY 1178169 1181017 OUTER PANEL FOR DOOR ASSEMBLY 1178105 1181016 INNER PANEL FOR DOOR ASSEMBLY 1178106 1181001 GASKET RETAINER PANEL FOR DOOR ASSEMBLY (for units built after January 27, 1998)

1178107 1181001 GASKET RETAINER PANEL FOR DOOR ASSEMBLY (for units built before January 27, 1998)

1183473 1183473 SEAL, GASKET REINFORCEMENT PM-141 PM-141 PLUG BUTTON, 1/4 NYLON 1177317 1177317 LATCH ASSEMBLY, STEAMERS 1177079 1177079 CAST ARM FOR LATCH ASSEMBLY 1177078 1177078 CAST COVER PLATE ASSEMBLY 1177081 1177081 PIN, .250 DIA, SS FOR LATCH ASSEMBLY 1177086 1177086 CAST RETAINER ASSEMBLY 1177082 1177082 SPRING FOR LATCH ASSEMBLY 6600402 6600402 RING,RETAINING S.S. FOR LATCH ASSEMBLY PH-423 PH-423 FLANGE BUSHING, 1/4ID BRO PH-292 PH-292 NYLON WASHER FOR DOOR PIVOT 1332048-1 1132048-1 HINGE, LT DOOR 1332048-2 1132048-2 HINGE, RT DOOR 1332076 1332076 BLANK, DOOR HINGE 1177318 1177318 SHIM, CAST STRIKER

Description - DOOR ASSOCIATED COMPONENTS

PAGE 40 OPERATOR’S MANUAL 1178387 REV 5

Page 41

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Parts for Simple Steam Countertop Steamer

EZ-3 Part Number EZ-5 Part Number

1178397 CONTROL PANEL ASSEMBLY (for EZ-3 units built before January 15, 2001) 1181042 1181042 CONTROL PANEL ASSEMBLY (for all EZ-5 units and for EZ-3 units built after January 15, 2001) 1178311 1178311 CONTROL PANEL WELDED ASSEMBLY ONLY 1178327 1178534 BRACKET, ON/OFF SWITCH(for units built before October 5, 1998) 1178534 1178534 BRACKET, ON/OFF SWITCH(for units built after October 5, 1998) 1177770 1177770 BUSHING, VALVE LEVER MOUNT 1175708 1175708 BUZZER, ADJUSTABLE, 220V, 1178276 1178276 CAM ACTUATOR, STEAMER 1181533 1181533 CONTROLLER 8 PIN(for units built between January 15,2001 & March 22, 2001) 1181038 1181038 CONTROLLER 7 PIN(for units built after March 22, 2001) 1178545 1178545 FUSE, 10 AMP(1178392) Units with 2.5 fuse now use this 10 amp fuse 1178391 1178391 FUSEBLOCK, CONTROLS, DOUBLE(for units built before July 1, 2002) 1178391 1181059 FUSEBLOCK, CONTROLS, SINGLE(for units built after July 1, 2002) 1178325 1178325 GASKET,CONTROL PANEL(for units built before August 13, 1999) 1178642 1178642 GASKET,CONTROL PANEL(for units built between August 13, 1999 & April 13, 2001) 1183425 1183425 GASKET,CONTROL PANEL(for units built after April 13, 2001) 1170337 1170337 KNOB 1178329 1178329 LIGHT,INDICATING,AMBER 1178330 1178330 LIGHT,INDICATING,RED 1178342 1178342 O-RING, VALVE SHAFT 1178319 1178319 POLYPANEL W/TIMER(for units built before April 1, 2000) 1181615 1181615 POLYPANEL W/TIMER(for units built After April 1, 2000) 1178352 POTENTIOMETER,TDR (for units built before January 24, 2000) 1178337 RELAY, TIME DELAY, 120V (for units built before January 15, 2001) 1178343 ROLL PIN 1178338 1178338 RETAINING RING 1175712 1175712 S/A BUZZER, 220V 1178347 1178347 SEAL,SHAFT 1179932 1179932 SPRING 1178270 1178270 SWITCH ACTUATOR ROD 1179933 SWITCH, POWER S/A(for units built before October 2, 1998) 1178533 1178533 SWITCH, POWER S/A(for units built after October 2, 1998) 1178430 1178430 SWITCH,DOOR S/A,SIMPLE ST 1178341 1178341 TIMER, MECHANICAL 1178388 1178388 VALVE LEVER WELD ASM 1178275 1178275 SHAFT, VALVE LEVER 1179930 1179930 LEVER, VALVE

Description - CONTROL PANEL COMPONENTS

OPERATOR’S MANUAL 1178387 PAGE 41

Page 42

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Parts for Simple Steam Countertop Steamer

EZ-3 Part Number EZ-5 Part Number

*Se e No t e ELEMENT BLOCK, 220V,CENTER (1178354) (for units built before January 15, 2001)

*Se e No t e ELEMENT BLOCK, 220V,OUTER(1178360) (for units built before January 15, 2001)

1181500 HEATING ELEMENT HOUSING(Requires Qty of 1 for 1 element block exchange) 1181502 HEATING ELEMENT CARTRIDGE TYPE, 220V(Requires Qty of 2 for 1 element block exchange) PN126 THERMOCOAT, 2 OZ TUBE(Requires Qty of 1 for 1 element block exchange) 1161525 1161525 CONTACTOR ,IDLE ELEMENT, 2-POLE,240V,30(for 460-480V units only) 1173448 CONTACTOR ,MAIN, 63A,240V COIL (for units built before January 15, 2001) 1181032 1181032 CONTACTOR ,MAIN, DP, 60 FLA(for units built after January 15, 2001) 1178355 ELEMENT BLOCK, 240V,CENTER (for units built before January 15, 2001) 1178361 ELEMENT BLOCK, 240V,OUTER (for units built before January 15, 2001) 1178358 ELEMENT BLOCK, 480V,CENTER (for units built before January 15, 2001) 1178364 ELEMENT BLOCK, 480V,OUTER (for units built before January 15, 2001) 1181500 1181500 ELEMENT HOUSING FOR CARTRIDGE ELEMENTS(for units built after January 15, 2001) 1178353 HEATING ELEMENT,208V, CENTER, DUAL COIL (for units built before January 15, 2001) 1178359 HEATING ELEMENT, 208V, OUTER, DUAL COIL, (for units built before January 15, 2001)

1178560 HEATING ELEMENT, 208V, CENTER DUAL COIL, (for units built before January 15, 2001) 1178561 HEATING ELEMENT, 220V, CENTER DUAL COIL, (for units built before January 15, 2001) 1178565 HEATING ELEMENT, 480V, CENTER DUAL COIL, (for units built before January 15, 2001) 1178562 HEATING ELEMENT, 240V, CENTER DUAL CO (for units built before January 15, 2001) 1178554 HEATING ELEMENT, 208V, OUTER (for units built before January 15, 2001) 1178555 HEATING ELEMENT, 220V, OUTER (for units built before January 15, 2001) 1178556 HEATING ELEMENT, 240V, OUTER (for units built before January 15, 2001) 1178559 HEATING ELEMENT, 480V, OUTER (for units built before January 15, 2001)

1181501 1181771 HEATING ELEMENT CARTRIDGE TYPE, 208V (for units built after January 15, 2001) 1181502 1181772 HEATING ELEMENT CARTRIDGE TYPE, 220V (for units built after January 15, 2001) 1181503 1181773 HEATING ELEMENT CARTRIDGE TYPE, 240V (for units built after January 15, 2001) 1181504 1181774 HEATING ELEMENT CARTRIDGE TYPE, 480V (for units built after January 15, 2001)

1181039 LEAD, ELEMENT EZ-5(for units built before January 15, 2001)

1178373 1178373 SHIELD,HEAT TRANSFER(for units built before January 15, 2001) 1181752 1181752 SHIELD,HEAT TRANSFER(for units built before January 15, 2001) 1173374 1173374 THERMOCOAT

1181013 THERMOSTAT ASSEMBLY CENTER, F/F(for units built before January 25, 2001) 1181012 THERMOSTAT ASSEMBLY OUTER, M/M(for units built before January 25, 2001)

1174302 THERMOSTAT, ELEMENT, 2001 (for units built before January 25, 2001) 1181011 1181011 THERMOSTAT 200 DEG C (for units built after January 15, 2001) 1178367 1178367 METAL OXIDE VARISTOR

*Use quantity listed directly below. Once block & elements exchanged for cartridge type heater, defective heater only needs replacing.

Description - HEATING ELEMENTS, HI LIMIT THERMOSTATS, AND CONTACTORS

PAGE 42 OPERATOR’S MANUAL 1178387 REV 5

Page 43

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Parts for Simple Steam Countertop Steamer

EZ-3 Part Number EZ-5 Part Number

1178389 BUSSMAN FUSE BLOCK,30A (for units built before July 1, 2002) 1178494 1178494 BUSSMAN FUSE BLOCK,60A 48 (for units built before July 1, 2002) 1179962 1179962 COVER,REMOVABLE BUSS(for units built before July 1, 2002) 1178390 FUSE, 30 AMP (for units built before July 1, 2002)

1181024 FUSE, 35 AMP (for units built before July 1, 2002)

1178495 FUSE, 50 AMP, CLASS G (for units built before July 1, 2002)

1181026 FUSE, 60 AMP (for units built before July 1, 2002)

1181041 1181041 HARNESS, WIRE (for all EZ-5 units and for EZ-3 units built after January 15, 2001) 1177361 1177361 MAIN TERMINAL BLOCK(for units built before July 1, 2002) 1178374 1178374 MAIN POWER LEADS(Contactor to TB) 30” 1176388 1176388 TRANSFORMER, 480 TO 240,7 1181041 1181041 WIRE HARNESS (for units built after January 15, 2001) 1178652 1181043 WIRE HARNESS SUPPL., 480V 1178394 WIRE HARNESS W/DISC TSTAT (for units built before January 15, 2001)

EZ-3 Part Number EZ-5 Part Number

1178266 1178266 BOX WELD ASM.,REAR(for units built before March 2, 2001) 1178266 1181051 BOX WELD ASM.,REAR(for units built after March 2, 2001) 1178261 1178261 TUBE & BOX TOP W/A 1181596 1181596 GASKET, TANK TOP 1178422 1178422 FITTING,FLOAT SWITCH (for units built before September 29, 2000) 1181618 1181618 FITTING,FLOAT SWITCH(long) (for units built between September 29, 2000 & July 1, 2002) 1183413 1183413 FITTING,FLOAT SWITCH(short) (for units built beforeJuly 1, 2002) 1178340 1178340 FLOAT SWITCH(for units built before September 29, 2000) PE-193 PE-193 FLOAT SWITCH(for units built between September 29, 2000 & January 15, 2001) PE-193 1174924 FLOAT SWITCH(for units built between January 15, 2001 & April 13, 2001) PE-193 PE-193 FLOAT SWITCH (for units built after April 13, 2001)

EZ-3 Part Number EZ-5 Part Number

1178526 1178526 ELBOW 90DEGREE 1”NPT 1178332 1178332 FITTING,3/4 HOSE ID X 1/2 1178423 FITTING,3/4" KYNAR HOSE,E 1181028 1181028 HOSE, PLASTIC 1”OD, ¾”ID, WITH MOLDED 90 DEGREE BEND 1178483 HOSE, 1 1/2"ID,SILCONE 1178385 1178385 HOSE, CAVITY TO BOX TOP 1-1/2” 1178386 1178386 HOSE,3/4" ID SILCONE 1178368 1178368 HOSE CLAMP 1178379 1178379 STEAM TRAP, BRASS 90 DEGREE 1178376 1178376 TUBE, VALVE ACTUATOR 1178425 1178425 VALVE, 1/2" DRAIN,MODIFIED(Used with Valve Lever Weldment 1178388) 1178444 1178444 VALVE, 3/8" BALL,NSF/FDA(Used to drain float box)

Description - FUSES, WIRE HARNESSES, AND TRANSFORMER

Description - FLOAT TANK COMPONENTS

Description - WATER VALVES, LINES, AND FITTINGS

OPERATOR’S MANUAL 1178387 PAGE 43

Page 44

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

Parts for Simple Steam Countertop Steamer

EZ-3 Part Number EZ-5 Part Number

1178370 1181022 INSULATION, CAVITY 1178369 1181021 INSULATION, BACK PANEL 1178371 1178371 INSULATION, BOTTOM(for units before January 15, 2001) 1181583 1181583 INSULATION, BOTTOM(for units after January 15, 2001)

1178418 1178418 INSULATION, FRONT CAVITY(for units before January 15, 2001)

1181753 1181753 INSULATION, FRONT CAVITY(for units after January 15, 2001) 1178265 1178265 COVER, BOTTOM 1178365 COVER, REAR STEAMER(for units built before July 28, 1998) 1178527 1181000 COVER, REAR STEAMER(for units built between July 28, 1998 & September 1, 2001) 1182536 1182537 COVER, REAR STEAMER(for units after September 1, 2001) 1178255 1181009 COVER,EXTERIOR 1178656 1178657 COVER,EXTERIOR,STACKED 1178227 GASKET, SIDE PANEL(for units before April 23, 1999) 1178234 SIDE PANEL,SIMPLE STEAM(for units before October 26, 2000) 1178439 1178439 TROUGH SCREEN ASM. 1178324 1178324 WATER TROUGH W/A 1178113 1181045 SLIDE RACK, 3 PAN STEAMER(for units before October 1, 1999) 1178644 SLIDE RACK, 5 POS. 3 PAN(for units before February 6, 1999) 1178663 RIGHT SLIDE RACK, 3 PAN STEAMER(for units after October 1, 1999) 1178668 LEFT SLIDE RACK, 3 PAN STEAMER(for units after October 1, 1999)

1178679 RIGHT SLIDE RACK, 5 PAN STEAMER(for units after October 1, 1999) 1178678 LEFT SLIDE RACK, 5 PAN STEAMER(for units after October 1, 1999)

1333041 1333041 RACK MOUNTING STUDS,1/4-2

EZ-3 Part Number EZ-5 Part Number

1178525 1178525 BRACKET, VENT TUBE 1178524 1178524 COVER W/A, DRAIN BOX 1178552 1178552 COVER W/A, DRAIN 1178522 1178522 DRAIN BOX WELD ASM. 1333045 DRAIN VENT TUBE ( AIR VEN 1178526 ELBOW, 90 DEG. 1"NPT FEM,

1178670 ELBOW, 90 DEG, STR. 1/2"(for units before January 15, 2001) 1178685 HOSE, OVERFLOW, 28"

4440478 4440480 KIT, DRAIN BOXES,STACK 1172951 1172951 SLEEVE, RUBBER 1 1/4"ID X 1178654 1178654 STAND W/DRAIN, EZ 1178655 1178655 STAND, EZ 1176878 VENT PIPE, 1" NIPPLE

1178683 VENT PIPE, 1" X 24.375"

1178442 1178442 COVER ASM.,POOL 1176797 DESCALER, 3.5OZ PKG (100G) 1178410 1178410 DRAIN PAN WELD ASM.(Under Steamer Compartment) 1180953 1180953 HANGER,HOSE 1178485 1178485 LEG,4" S/S, EZ (FRONT) 1178486 1178486 LEG,4" S/S,EZ (REAR) 1178344 1178344 PAN Z-BRACKET,LEFT 1178345 1178345 PAN Z-BRACKET,RIGHT

1178684 1178684 POT FILLER

Description - INSULATION , EXTERIOR PANELS, RACK GUIDES

Description - STACKING KIT AND ACCESSORIES

PAGE 44 OPERATOR’S MANUAL 1178387 REV 5

Page 45

MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS

MODEL EZ-3 and EZ-5

SIMPLE STEAM

COUNTERTOP STEAMERS

A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this unit. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your unit.

Southbend

1100 Old Honeycutt Road, Fuquay-Varina, NC 27526

www.southbendnc.com

OPERATOR’S MANUAL 1178387 PAGE 45