Please complete this information and retain this
manual for the life of the equi pment:
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Date Purchased: ___________________
OPERATOR’S MANUAL
Super Simple Steam
SEZ Series Countertop Steamers
For Models SEZ/3 & SEZ/5 Built After February 15, 2001
Model SEZ/3
! WARNING
Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
Read this manual thoroughly before installing and operating this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
(800) 348-2558 or (919) 552-9161 • FAX (800) 348-2558 or (919) 552-9798
MANUAL 1183437
$18.00
COUNTERTOP STEAMER
MANUAL SECTION ST
SEZ SERIES COUNTERTOP STEAMERS
SAFETY PRECAUTIONS
Before installing a nd opera ting this equipm ent, be sure e ver yone invol ved in its operat ion is f ully tr ained and
aware of precautions. Accidents and problems can be caused b y failure to follow fundamental rules and
precautions.
The following s ymbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
! DANGER
! WARNING
! CAUTION
NOTICE
This symbol warns of im mediate hazards which will result in severe injury or
death.
This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury or death.
This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
! WARNING
FIRE HAZARD
For your safety, do n ot store or use gasol ine or other flamm able vapors and liquids in the vicinit y of
this or any other appliance.
Keep area around appliances free and clear of combustibles.
! WARNING
SHOCK HAZARD
Do not open panels that require use of tools.
Unit must be cleaned daily and properly maintained to reduce chances of unsafe operating
conditions.
! WARNING
BURN HAZARD
Stand back when opening doors - hot steam or hot water may escape from steamer.
NOTICE
Be sure this Operator’s Man ual and important papers ar e given to the proper authorit y to retain for
future reference.
PAGE 2OPERATOR’S MANUAL 1183437
SEZ SERIES COUNTERTOP STEAMERSTABLE OF CONTENTS
Congratulations! You have purchased on e of the finest p ieces of heav y-duty comm ercial cook ing equipm ent
on the market.
You will find that your new equipm ent, like all Southbend equipment, has been desig ned and m anufactured
to meet the toughest standards in t he industr y. Each piece of Southbend e quipment is carefull y engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service tech nician (a person experienced in and knowledge able with the insta llation of comm ercial
gas an/or electric cooking equipm ent) then the terms and conditi ons on the Ma nufactur er’s Lim ited W arranty
will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Technical Service Department
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the right side of the unit near the back and top.
* “Pan Capacity” is the number of 1", 2.5", or 4" high standard pans (12" wide x 20" deep) that the steamer will hold.
PAGE 4OPERATOR’S MANUAL 1183437
Overall
Height
Interior DimensionsPan Capacity*Crate Dimensions
WidthDepthHeight1"2.5"4"WidthDepthHeight
Electrical Connection
Water Drain
0.8"
Crated
Weight
SEZ SERIES COUNTERTOP STEAMERSSPECIFICATIONS
ELECTRICAL REQUIREMENTS
One electrical conn ection is r equired t o the f use block of the s teamer. All units s hipped per cus tomer order,
three phase or single phase (a kit is available f or field conversion to thr ee phase or single phase) . Circuit
must be wired for the maximum amps at required voltage.
To meet warranty requirements, the water supply must be as follows:
SPECIFICATIONS
Connection
Pressure30 to 60 PSI
Total Dissolved Solids (TDS)60 PPM
Hardness2 grains or 35 PPM
pH7.0 to 7.5
1/4" NPT (female)
cold water
Typical usage is 0.02 gpm. Maximum instantaneous usage is 0.12 gpm.
In order to minimize service problems and to meet the warranty requirements, a water treatment system
(softener) is recommended when water quality does not meet the limits stated above.
DRAIN REQUIREMENTS
The drain outlet has a 3/8" NPT (male) c onnector. DO NO T direc tly connect th e drain to a plum bing system
unless you also install an “open funnel” downstream of this connection. There must be no back-flow or backpressure into the drain connection!
CONSTRUCTION SPECIFICATIONS
Exterior: Type 304 stainless steel with #3 sanitary finish.
Interior: #304 stainless steel.
Power Source: One electric power sourc e for controls and heating e lements, as well as one ground wire.
A positive ground connection is essential.
Cooking Compartment: Fully insulated.
CONTROLS
ON/OFF Lever: In the “OFF” position, th e power is off and the drain val ve is o pen. In the “O N” posit ion, the
power is on and the drain valve is closed.
60 Minute Timer: Tim e can be set between 1 and 60 minutes. W hen time expires, b uzzer so unds. Buzzer
can be disabled b y turning th e knob t o manual position . Tim er has no ef fect on the operatio n of the
steamer.
“SERVICE REQUEST” Light: Unit signals when service is needed.
“ON” Light: Indicates power is on.
OPERATOR’S MANUAL 1183437PAGE 5
INSTALLATIONSEZ SERIES COUNTERTOP STEAMERS
INSTALLATION
Do not locate unit adjacent t o any high heat or greas e pr od uc in g p iece of eq ui pment, such as a range
top, griddle, fryer, etc., t hat could allow radia nt heat to raise the ex terior temperature of the steamer
body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
INSTALLATION
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding install ati on vary greatly from one ar ea t o an oth er . T he Nat ion al Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it com es to insta llation req uirem ents for equ ipment. T herefore, install ations s hould
comply with all local codes.
The unit, when installed, must be electrically grounded and comply with local codes, or in the
absence of local codes with the National El ec tric al Code ANSI /NF P A 70-lat es t edition .
! CAUTION
NOTICE
Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General
Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.
NOTICE
EXHAUST FANS AND CANOPIES: It is recommended that the steamer be installed under a
ventilation hood. Consult local codes for proper installation of hoods. Proper ventilation is the
owner’s responsibility. Any problem due to improper ventilation will not be covered by warranty.
LEVELING: Unit must be level to assure maximum performance. Improper leveling may void
warranty.
Step 1: Unpacking
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers shou ld be examined f or damage before an d during unloading. The freight carri er has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or l os s must be noted on the f r eight b i ll at t he t ime of delivery. T he f reight bill must
then be signed by the c arrier representat ive (Driver). If the bill is not s igned, the car rier may ref use
the claim. The carrier can supply the necessary forms.
A request for insp ection must be m ade to the carrier within 15 da ys if there is concea led damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
PAGE 6OPERATOR’S MANUAL 1183437
SEZ SERIES COUNTERTOP STEAMERSINSTALLATION
Step 2: Installation
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
3. If unit is to be installed on legs, locate legs and install as shown in Figure 2 below.
Figure 2
INSTALLATION
4. If the un it is to b e i ns talled on a counter top or oth er s ur f ac e with out usin g l egs , th e u nit must be sealed
to the surface to preve nt any water, grease , etc., from accumulating under the steamer. T he steamer
can be bolted to the counter but will still have to be sealed. The installer may use G.E. or Dow
Corning RTV type sealant. Consult local code for exact requirements. See Figure 3 on next page.
OPERATOR’S MANUAL 1183437PAGE 7
INSTALLATION
r
INSTALLATIONSEZ SERIES COUNTERTOP STEAMERS
Figure 3
Steame
BOTTOM VIEW
Sealer
Sealant
PAGE 8OPERATOR’S MANUAL 1183437
SEZ SERIES COUNTERTOP STEAMERSINSTALLATION
Step 3: Electrical Connection
A field connection Fuse Block is located at the rear of the unit, lower left side when facing the back of the unit
(see Figure 4 belo w). A hole is provided for a 3/ 4" conduit fitting (solid or f lex). The rear cover must be
removed to gain access to fuse block (see Figure 9 on page 26).
Be sure that the input voltage matches the requirem ent on the serial plate. T he unit is factory wired per
customer order.
! WARNING
A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR
ADJUSTMENT OF ANY CONT ROL OR WIRING. T HE UNIT IS FACT ORY SET . ADJ USTING ANY
INTERNAL COMPONENT OTHER THAN THE MAIN FUSE BLOCK CAN VOID THE WARRANTY.
THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLEPHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.
All 208-220-240 and 480 volt units will h ave three fuse bl ock sections , “L1-L2-L3”, for us e with either 3-wir e
3-phase or 2-wire, single-phase, 50 or 60 Hz.
Figure 4
Water Inlet
INSTALLATION
Electrical Connection
OPERATOR’S MANUAL 1183437PAGE 9
REAR VIEW
Water Drain
INSTALLATIONSEZ SERIES COUNTERTOP STEAMERS
Step 4: Water Connection
! WARNING
Do not connect steamer to a hot water line. A hot water connection will damage the steamer.
NOTICE
To meet warranty requirements, the supply water must meet the following specifications:
INSTALLATION
Connect a cold water line to the water inlet strainer on the back of the steamer, as shown in Fig ure 4 on
page 9. The connector on the unit is 1/4" NPT male.
NOTE: To facilitate cleaning , and allo w acces s to rear of un it, f lexi ble c onn ec tio ns are r ec om mended. A shut
off valve at (or near) the rear of the unit is highly recommended. See Figure 5 below.
Pressure30 to 60 PSI
Total Dissolved Solids (TDS)60 PPM
Hardness2 grains or 35 PPM
pH7.0 to 7.5
Figure 5
Cold
Water
Supply
Shut Off
Valve
Filter
Steamer
Check
Valve
PAGE 10OPERATOR’S MANUAL 1183437
SEZ SERIES COUNTERTOP STEAMERSINSTALLATION
Step 3: Drain Connection
The drain outlet is located on the back of the st eam er, as shown i n Figur e 4 on page 9. T h e drain c onnector
on the unit is 3/8" NPT male.
Position the unit near, but not on t op of, an open floor drain. DO NOT directly plumb to the unit unless you
also install an “open funnel” do wnstream of this connecti on in the drai n system . Mak e the dr ain l ine fr om the
unit to the air gap above the “open funnel” as short as possible. There should be no horizontal piping
between the unit and the air gap abo ve the “open funnel.” The “ope n funnel” is intended to elim inate any
water from entering the steamer because of a blocked drain, and it also pr events any back pr essure within
the steamer cavity. Any connectio n that a llows the build- up of bac k press ure in the un it (s uch as a red uctio n
in pipe size to a line smaller than 3/8", or more than one 9 0- degre e a ngle in the line pr ior to the “ ope n f unne l”
drain discharge point) m a y cause pers o nal or pro per ty damage and will t heref or e voi d th e warra nty. The unit
is a pressureless , free-ventin g steam c ooker and will not operate properly unles s the drain l ine is shor t, at a
steep angle, and open! See Figure 6 below.
Figure 6
Stand
Pipe
90°
INSTALLATION
Air Gap
Air Gap
Air Gap
Floor Drains
OPERATOR’S MANUAL 1183437PAGE 11
OPERATIONSEZ SERIES COUNTERTOP STEAMERS
OPERATION
STARTUP
1. Turn lever to “ON” position.
2. Unit will fill automatically and be ready for operation in 11 minutes.
To meet warranty requirements, supply water must meet the following specification:
OPERATION
OPERATION
NOTICE: WATER SPECIFICATION
Total Dissolved Solids (TDS) ...........60 PPM
Hardness ..........................................2 Grains or 35 PPM
pH Factor..........................................7.0 to 7.5
! CAUTION
HOT STEAM WILL ESCAPE WHEN DOOR IS BEING OPENED. TO PREVENT BURNS KEEP
HANDS AND FACE AWAY FROM STEAM.
If “SERVICE REQU EST” light illuminates during op eration, contact your authori zed service agency
immediately.
1. Suggested cooking times for various foods are shown in the table in the following section.
2. Pan specifications are shown on specifications page (page 4).
3. The door may be opened or closed at any time.
4. Timer can be used as desired, but it has no effect on the operation of the unit!
5. Unit will autom aticall y idle at opera ting temperature when a nd if the door is cl osed a nd there is no f ood
in the cavity.
SHUTDOWN
1. Turn lever to the “OFF” position.
2. Remove pan guides.
3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming
solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.
4. Ens ure dr ai n open ing is clear .
5. Clean drain cover.
6. Replace pan guides.
7. Leave the door open at night after cleaning to prolong the life of the gasket.
NOTICE
DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
DO NOT USE steel wool or other metallic pads in the steamer.
PAGE 12OPERATOR’S MANUAL 1183437
SEZ SERIES COUNTERTOP STEAMERSCOOKING HINTS
COOKING HINTS
COOKING TIPS
Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is
necessary to prepare t hem in advance, they can be plun ged into cold water, dr ained thoroughly and hel d
under refrigeration until needed for service.
Five pounds of c old cooked vege tables can be r eheated in the steam er in 5 to 10 m inutes, depe nding upo n
the variety.
SUGGESTED COOKING TIMES
Timer settings are for genera l guidance only. Dif ferences in food quality, size, shape, freshness, loa d size,
and desired degree of doneness must be taken into consideration and adjustments made in time, if
necessary.
Cooking Time
ProductWeightPortions
(minutes)Pan Used
COOKING HINTS
Asparagus
Fresh
Frozen Spears (Thawed)
Beans
Green - Frozen, Cut
Green - Fresh
Wax - Frozen
Lima - Frozen
Navy Beans
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 40 minutes.
Table continues on next page.
PAGE 14OPERATOR’S MANUAL 1183437
2 lbs.Full/Perforated
SEZ SERIES COUNTERTOP STEAMERSCOOKING HINTS
Table continuing from previous page.
Cooking Time
ProductWeightPortions
(minutes)Pan Used
Black Eyed Peas
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 35 minutes.
•For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking
time. If the egg cracks, the white is cooked at the crack and is sealed right away.
•To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by
plunging them into a cold water bath (preferably containing ice).
•A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has
been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for
egg salad. The job of peeling is eliminated.
•Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes.
May be held on steam table.
•Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted
margarine mixed with salad oil to give a golden brown color.
•Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.
•Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F
before serving.
•Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice
for flavoring and holding on a steam table.
•Steaming brisket is a definite time saver. Boiling in water takes 40 to 50 minutes per pound. Using the steamer can
save 50% in cooking time.
•Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an
open pot.
•When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked
food in order to prevent dripping on the floor.
•The steamer is designed to accept standard 12" x 20" pans. Fractional size pans and dishes can be used as well
with the optional perforated shelf.
•For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire
surface is accessible.
•The door may be opened at any time during operation to remove or add food.
2 lbs.Full/Perforated
Nested in Full Pan
2½-Inch Deep
Nested in Full
Hotel Pan
COOKING HINTS
OPERATOR’S MANUAL 1183437PAGE 15
CLEANINGSEZ SERIES COUNTERTOP STEAMERS
CLEANING
Southbend equipment is constructed with the best quality materials and is designed to provide durable
service when properl y maintained. To ex pect the best perf ormance, your equipment m ust be maintained in
good condition and cleaned dail y. Naturally, the frequency and extent of c leaning depends on the am ount
and degree of usage.
Following daily and more extensi ve peri odic maintenance proced ur es will incr e as e th e l if e of your equ ipment.
Climatic conditions (i.e., salt air, seasonings, and water quality) may result in the need for more thorough and
more frequent cleaning in order to keep equipment performing at optimal levels.
! WARNING: BURN HAZARD
For proper and safe operation, this steamer must be cleaned daily as described in this manual.
Failure to do so could result in serious injury or damage.
Drains must be kept clean and clear of debris.
! WARNING: SHOCK HAZARD
CLEANING
DAILY CLEANING
1. Turn lever to the “OFF” position.
2. Remove pan guides.
3. Clean all interior surfaces with soap, water, and a non-metallic pad. Occasional use of a deliming
solution such as Lime-A-Way is recommended. RINSE THOROUGHLY WITH CLEAN WATER.
4. Ens ure dr ai n open ing is clear .
5. Clean drain cover.
6. Replace pan guides.
7. Leave the door open at night after cleaning to prolong the life of the gasket.
DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
DO NOT USE steel wool or other metallic pads in the steamer.
PERIODIC CLEANING
DO NOT GET WATER IN THE CONTROLS.
This could result in expensive repairs and/or electrical shock.
De-energize all power to equipment before cleaning the equipment.
NOTICE
•If lime or mineral deposits start to buil d up in th e interi or, cle an the uni t b y using Southb end “ descal er” or
other non-caustic delim ing solut ion. Follow m anuf acturer ’s rec omm ended proce dures. T horou ghl y rinse
out unit with clean water.
•To remove normal dirt, grease, or product residue from stainless steel, use ordinary soap and water
applied with a sponge or clot h. Dr y thoroughl y with a clean c lot h. Never use vinegar or any corrosive
cleaner.
PAGE 16OPERATOR’S MANUAL 1183437
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