Southbend MDG-24, MDGT-24, MDG-36, MDGT-36, MDG-48, MDGT-48 General Manual
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________
OPERATOR’S MANUAL
Medium Duty Counterline
Griddle Models MDG-24, MDG-36
(shown), and MDG-48
Thermostatic Griddle Models
MDGT-24, MDGT-36, and MDGT-48
Charbroiler Models MDC-24,
MDC-36, and MDG-48
Lava-Rock Models MDCL-24,
MDCL-36 (shown), and MDCL-48
Open Top Models MDO-12,
MDO-24, and MDO-36 (shown)
! WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage,
injury or death. Read the installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
(800) 348-2558 or (919) 552-9161 • FAX (800) 348-2558 or (919) 552-9798
MANUAL 1178822 REV 3
$18.00
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
MEDIUM DUTY COUNTERLINE
MANUAL SECTION MD
MEDIUM DUTY COUNTERLINE
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and
aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and
precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
! DANGER
! WARNING
! CAUTION
NOTICE
This symbol warns of immediate hazards that will result in severe injury or
death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
! WARNING
FIRE HAZARD
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
Keep area around appliances free and clear of combustibles.
Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the
event the operator smells gas. Obtain the instructions from the local gas supplier.
! WARNING
Asphyxiation can result from improper ventilation. Do not obstruct the flow of combustion and
ventilation air to and from your cooking equipment.
NOTICE
Be sure this Operator’s Manual and important papers are given to the proper authority to retain for
future reference.
PAGE 2OPERATOR’S MANUAL 1178822 REV 3
MEDIUM DUTY COUNTERLINETABLE OF CONTENTS
Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the
market.
You will find that your new equipment, like all Southbend equipment, has been designed and manufactured
to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service technician (a person experienced in and knowledgeable with the installation of commercial
gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited Warranty
will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Technical Service Department
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the interior side of the valve panel, as shown below:
Figure 1
Serial plate is located behind this panel.
OPERATOR’S MANUAL 1178822 REV 3PAGE 3
SPECIFICATIONSMEDIUM DUTY COUNTERLINE
SPECIFICATIONS
SPECIFICATIONS
NOTICE
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Southbend reserves the right to change specifications and product design without notice. Such
revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously
purchased equipment.
This product is intended for commercial use only, not for household use.
GAS SUPPLY
The Serial Plate is located on the interior side of the valve panel (see Figure 1 on page 3). It indicates the
type of gas the unit is equipped to burn. All Southbend equipment is adjusted at the factory. Check type of
gas on serial plate.
These models are design-certified for operation on natural or propane gases. The unit is shipped configured
for natural gas. A kit for conversion to using propane gas is included (see instructions in kit or page 9 of this
manual).
This appliance should be connected ONLY to the type of gas for which it is configured.
An adequate gas supply is imperative. Undersized or low pressure lines will restrict the volume of gas
required for satisfactory performance. Fluctuations of more than 25% on natural gas or 10% on propane gas
will create problems and affect burner operating characteristics. A 1/8" pressure tap is located on the
manifold to measure the manifold pressure.
An adequate gas supply line to the unit should be no smaller than the inside diameter of the pipe from the
unit to which it is connected.
Purge the supply line to clean out dust, dirt, or other foreign matter before connecting the line to the unit.
All pipe joints and connections must be tested thoroughly for gas leaks. Use only soapy water for testing on
all gases. NEVER use an open flame to check for gas leaks. All connections must be checked for leaks after
the unit has been put into operation. Test pressure should not exceed 14" W.C.
! CAUTION
THIS APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM
THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT
TEST PRESSURES IN EXCESS OF 1/2 PSIG (3.45 kPa).
THIS APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY CLOSING
ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING ANY PRESSURE TESTING OF THE GAS
SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG (3.45
kPa).
PAGE 4OPERATOR’S MANUAL 1178822 REV 3
MEDIUM DUTY COUNTERLINESPECIFICATIONS
CLEARANCES
! WARNING
There must be adequate clearance between units and adjacent construction. Clearance must also be
provided for servicing and for operation.
Minimum Clearances from COMBUSTABLE construction:
Griddle ModelsOpen Top Models
Sides4"4"
Back4"4"
Bottom4"4"
Minimum Clearances from NON-COMBUSTABLE construction:
Griddle ModelsCharbroiler ModelsOpen Top Models
Sides0"0"0"
Back0"0"0"
Bottom4"4"4"
SPECIFICATIONS
VENTILATION
! WARNING
Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove
flue products can cause headaches, drowsiness, nausea, or could result in death.
All units must be installed in such a manner that the flow of combustion and ventilation air are not
obstructed. Provisions for adequate air supply must be provided. Do not obstruct the front of the unit
at the top by the control panel as combustion air enters through these areas.
NOTICE
Proper ventilation is the owner’s responsibility. Any problem due to improper ventilation will not be
covered by the warranty.
All units must be installed in such a manner that the flow of combustion and ventilation air are not obstructed.
Provisions for an adequate air supply must be provided. Do not obstruct the front or rear of the unit, as
combustion air enters through this area. Be sure to inspect and clean the ventilation system according to the
ventilation equipment manufacturer’s instructions.
In case of unsatisfactory performance on any appliance, check the appliance with the hood exhaust fan in
the “OFF” position. Do this only long enough to check equipment performance. Then turn the fan back on
and let it run to remove any exhaust that may have accumulated during the test.
OPERATOR’S MANUAL 1178822 REV 3PAGE 5
SPECIFICATIONSMEDIUM DUTY COUNTERLINE
Figure 2
DIMENSIONS OF GRIDDLE & THERMOSTATIC-GRIDDLE MODELS
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Step 1: Unpack
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
INSTALLATION
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must
then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse
the claim. The carrier can supply the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
Step 2: Covert Unit to Use Propane Gas (if necessary)
Each unit is shipped equipped with fixed orifice hoods appropriate for use with natural gas. If propane gas
will be used, convert the unit for use with propane gas by the following procedure:
1. Remove the front panel by removing the knobs and screws on the front.
2. For charbroiler and open top models, remove the grates and burners to access the orifices from above.
For griddle models, slide the burner toward the rear of the unit to access the orifices (see diagram on
page 22), OR remove the griddle plate to access the orifices by removing two nuts at the rear of the unit.
3. Remove the natural gas orifices and install the furnished propane orifices.
4. Re-install the burners.
5. Re-install the front panel.
6. Remove the hex-threaded plug from the pressure regulator. Inside is a removable insert. Pull the insert
out, turn it around, and put it back in so that the end with the letters “LP” is now facing you. Re-attach
the hex-threaded plug. The pressure regulator is now set for 10" (25.4 cm) water column.
7. Check the pressure.
OPERATOR’S MANUAL 1178822 REV 3PAGE 9
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