Southbend HDG-36, HDG-48, HDG-48E, HDG-24E, HDO-24 User Manual
...
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: ___________________________
Serial #: ___________________________
Date Purchased: ____________________
OPERATOR’S MANUAL
Heavy Duty Counterline
Griddle Models Charbroiler Models Open Top Models
HDG-24
HDG-36
HDG-48
HDG-60
HDG-24E
HDG-36E
HDG-48E
HDG-60E
HDC-24
HDC-36
HDC-48
HDCL-24
HDCL-36
HDCL-48
HDO-12
HDO-24
HDO-36
HDO-24SU
HDO-36SU
! WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage,
injury or death. Read the installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
www.southbendnc.com
MANUAL 1182845 REV 6
$18.00
HEAVY DUTY COUNTERLINE
MANUAL SECTION HD
HEAVY DUTY COUNTERLINE
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained
and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules
and precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
! DANGER
! WARNING
! CAUTION
NOTICE
This symbol warns of immediate hazards that will result in severe injury or
death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
! WARNING
FIRE HAZARD
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
Keep area around appliances free and clear of combustibles.
Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the
event the operator smells gas. Obtain the instructions from the local gas supplier.
! WARNING
Asphyxiation can result from improper ventilation. Do not obstruct the flow of combustion and
ventilation air to and from your cooking equipment.
NOTICE
Be sure this Operator’s Manual and important papers are given to the proper authority to retain for
future reference.
NOTICE
This product is intended for commercial use only. NOT FOR HOUSEHOLD USE.
PAGE 2 OPERATOR’S MANUAL 1182845 REV 6
HEAVY DUTY COUNTERLINE TABLE OF CONTENTS
Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the
market.
You will find that your new equipment, like all Southbend equipment, has been designed and manufactured
to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Table of Contents
Specifications ......................................................................................................................... 4
Installation .............................................................................................................................. 9
Operation .............................................................................................................................. 21
Cleaning ............................................................................................................................... 25
Adjustments .......................................................................................................................... 27
Troubleshooting .................................................................................................................... 31
Parts .....................................................................................................................................32
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service technician (a person experienced in and knowledgeable with the installation of commercial
gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited
Warranty will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the interior side of the valve panel, as shown below:
Figure 1
Griddle Models
Charbroiler Models
Open Top Models
Serial plate of each mo del is located on the inter ior side the valve pa nel.
OPERATOR’S MANUAL 1182845 REV 6 PAGE 3
ONS SPECIFICATI
SPECIFICATIONS HEAVY DUTY COUNTERLINE
S PECIFICATIONS
NOTICE
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Southbend reserves the right to change specifications and product design without notice. Such
revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously
purchased equipment.
This product is intended for commercial use only, not for household use.
GAS SUPPLY
The serial plate is located on the interior side of the valve panel (see Figure 1 on page 3). It indicates the
type of gas the unit is equipped to burn. All Southbend equipment is adjusted at the factory. Check type of
gas on serial plate.
These models are design-certified for operation on natural or propane gases. The unit is shipped
configured for the type of gas specified by the purchaser. A kit for conversion to a different type of gas may
be purchased from Southbend (see page 29 for conversion instructions).
This appliance should be connected ONLY to the type of gas for which it is configured.
An adequate gas supply is imperative. Undersized or low pressure lines will restrict the volume of gas
required for satisfactory performance. Fluctuations of more than 25% on natural gas or 10% on propane
gas will create problems and affect burner operating characteristics. A 1/8" pressure tap is located on the
manifold to measure the manifold pressure.
An adequate gas supply line to the unit should be no smaller than the inside diameter of the pipe from the
unit to which it is connected.
Purge the supply line to clean out dust, dirt, or other foreign matter before connecting the line to the unit.
All pipe joints and connections must be tested thoroughly for gas leaks. Use only soapy water for testing on
all gases. NEVER use an open flame to check for gas leaks. All connections must be checked for leaks
after the unit has been put into operation. Test pressure should not exceed 14" W.C.
! CAUTION
THIS APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM
THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT
TEST PRESSURES IN EXCESS OF 1/2 PSIG (3.45 kPa).
THIS APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY CLOSING
ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING ANY PRESSURE TESTING OF THE GAS
SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG (3.45
kPa).
PAGE 4 OPERATOR’S MANUAL 1182845 REV 6
HEAVY DUTY COUNTERLINE SPECIFICATIONS
CLEARANCES
! WARNING
There must be adequate clearance between units and adjacent construction. Clearance must also be
provided for servicing and for operation. Measure back clearance from rear of 2" stand-off brackets.
Minimum Clearances from COMBUSTABLE c onstruction:
Griddle Models Open Top Models
Sides 12" 10"
Back 8" 7"
Minimum Clearances from NON-COMBUSTABLE construction:
Griddle Models Charbroiler Models Open Top Models
Sides 0" 0" 0"
Back 0" 0" 0"
VENTILATION
! WARNING
SPECIFICATI
ONS
Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove
flue products can cause headaches, drowsiness, nausea, or could result in death.
All units must be installed in such a manner that the flow of combustion and ventilation air are not
obstructed. Provisions for adequate air supply must be provided. Do not obstruct the front of the unit
at the top by the control panel as combustion air enters through these areas.
NOTICE
Proper ventilation is the owner’s responsibility. Any problem due to improper ventilation will not be
covered by the warranty.
Air for combustion enters the rear of the appliance. An exhaust flue runs along the top rear edge of griddle
and charbroiler models.
Southbend recommends that a ventilation canopy extend 6" past the edges of the appliance and be located
6'6" above the floor.
If a wall exhaust fan is installed in the wall behind the appliance, it should be at least two feet above the top
of the appliance.
To avoid a negative pressure condition, return air must be brought into the room to replenish the air being
removed by the ventilation exhaust fan. RETURN-AIR FANS MUST NOT BLOW DOWN ONTO THE
APPLIANCE.
Ventilation filters should be installed at an angle of 45° or more from the horizontal. This prevents dripping
grease and facilitates collecting the run-off grease in a drip pan, usually installed with a filter.
Be sure to inspect and clean the ventilation system according to the ventilation equipment manufacturer’s
instructions.
In case of unsatisfactory performance on any appliance, check the appliance with the ventilation exhaust
fan in the “OFF” position. Do this only long enough to check equipment performance. Then turn the fan
back on and let it run to remove any exhaust that may have accumulated during the test.
OPERATOR’S MANUAL 1182845 REV 6 PAGE 5
SPECIFICATIONS HEAVY DUTY COUNTERLINE
ONS
SPECIFICATI
Figure 2
DIMENSIONS OF GRIDDLE MODELS
31.5"
16.0"
15.1"
10.0"
2.0"
29.4"
1.5"
24.0"
30.0"
Top View
Width (see table below)
11.0"
5.4"
2.8"
Side View
Model Width Number and Size of Burners Total BTU
HDG-24 & HDG-24E 24" 2 @ 30,000 60,000
HDG-36 & HDG-36E 36" 3 @ 30,000 90,000
HDG-48 & HDG-48E 48" 4 @ 30,000 120,000
HDG-60 & HDG-60E 60" 5 @ 30,000 150,000
Front View
CONSTRUCTION OF GRIDDLE MODELS
The front, sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized steel. The
reinforced double-wall sides are fully insulated.
The griddle surface is high-carbon, 1" thick, polished steel plated with trivalent chromium. The chrome plate
has an emissivity rating of approximately 0.08.
Each foot of griddle plate is heated by a U-shaped burner controlled by a thermostatic gas valve for
independent temperature control. Each pilot is equipped with a flame failure safety device.
The base of a 60" griddle consists of the base of a 24" griddle and a 36" griddle connected together,
spanned by a 60" griddle surface with one grease duct and one grease drawer.
PAGE 6 OPERATOR’S MANUAL 1182845 REV 6
HEAVY DUTY COUNTERLINE SPECIFICATIONS
Figure 3
DIMENSIONS OF CHARBROILER MODELS
1.5"
21.5"
30.0"
Top View
SPECIFICATI
ONS
Width (see table below)
11.0"
5.3"
2.8"
Front View Side View
Model Width Number and Size of Burners Total BTU
HDC-24 & HDCL-24 24" 4 @ 20,000 80,000
HDC-36 & HDCL-36 36" 6 @ 20,000 120,000
HDC-48 & HDCL-48 48" 8 @ 20,000 160,000
31.5"
29.4"
16.0"
15.1"
10.0"
2.0"
CONSTRUCTION OF CHARBROILER MODELS
The front, top-rail sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized
steel. The reinforced double-wall sides are fully insulated.
Each 6" section has a gas valve for independent control of flame. Each burner is covered by a stainless
steel radiant or by a layer of ceramic briquettes.
The heavy cast iron grids have wide-branding (1/4") on one side and narrow branding (1/8" with grease
channel) on the other side. The tilt of each grid can be adjusted. Chrome-plated grids can be ordered for
cooking fish.
OPERATOR’S MANUAL 1182845 REV 6 PAGE 7
SPECIFICATIONS HEAVY DUTY COUNTERLINE
ONS
SPECIFICATI
Figure 4
DIMENSIONS OF OPEN TOP MODELS
3.9"
2.0"
24.4"
Top View
Width (see table below)
2.8"
6.3"
Front View
Model Width Number and Size of Burners Total BTU
HDO-12 12.25" 2 @ 26,000 52,000
HDO-24 & HDO-24SU 24.5" 4 @ 26,000 104,000
HDO-36 & HDO-36SU 36.625" 6 @ 26,000 156,000
11.0"
Side View
15.3"
9.0"
CONSTRUCTION OF OPEN TOP MODELS
The front, top-rail sides, and 5" riser are all stainless steel. The rear and bottom panels are aluminized
steel. The reinforced double-wall sides are fully insulated.
Each burner has its own gas valve, and is covered by a heavy cast iron grate.
Step-up models have elevated rear burners.
PAGE 8 OPERATOR’S MANUAL 1182845 REV 6
HEAVY DUTY COUNTERLINE INSTALLATION
I NSTALLATION
NOTICE
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Step 1: Unpack
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
INSTALLATION
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must
then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse
the claim. The carrier can supply the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
Step 2: Attach Countertop Legs, Mount on Counter, or Mount on Stand
The appliance can be mounted in several ways:
To mount it on short, countertop legs, go to Step 2a on page 10.
To mount it directly on a countertop, go to Step 2b on page 11.
To mount it on an insulated base on a countertop, go to Step 2c on page 12.
To mount it on a stand that rests on the floor, go either to Step 2d on page 13 (for 24", 36", and 48"
models) or to Step 2e on page 15 (for a 60" griddle model).
OPERATOR’S MANUAL 1182845 REV 6 PAGE 9
INSTALLATION HEAVY DUTY COUNTERLINE
Step 2a: Installation on Countertop Legs
To install the appliance using countertop legs, do the following:
1. Locate the box of four legs shipped with the appliance (if countertop legs were ordered).
2. Raise the appliance about 6" so that the legs can be screwed into the bottom near the corners. Lift the
appliance only from the ends, never from the middle! Support the lifted appliance so that it will not fall
while you are attaching the legs.
3. Screw the four legs into the threaded holes located on the bottom of the appliance near each corner
(as shown in Figure 5 below).
4. Gently lower the appliance onto the counter. Level the appliance surface by screwing one or more of
the legs in or out.
INSTALLATION
5. Go on to Step 4 on page 18.
Figure 5
PAGE 10 OPERATOR’S MANUAL 1182845 REV 6
HEAVY DUTY COUNTERLINE INSTALLATION
Step 2b: Installation Directly on a Non-Combustible Countertop Surface
The appliance may be installed directly onto a flat NON-COMBUSTIBLE surface, as follows:
1. Place the appliance in the position that it will be used. Lift the appliance only from the ends, never from
the middle!
2. Connect the gas supply (see Step 4 on page 18), then return to this procedure.
3. Check that the appliance is in the position you want it to be in.
4. Seal the appliance to the countertop using G.E. or Dow Corning RTV, or the equivalent (as shown in
Figure 6 below). Consult local codes for exact requirements. A small bead of RTV around all four
bottom edges should be adequate. Open the front door to seal along the front edge of the frame.
5. Go on to Step 5 on page 19.
Figure 6
INSTALLATION
OPERATOR’S MANUAL 1182845 REV 6 PAGE 11
INSTALLATION HEAVY DUTY COUNTERLINE
Step 2c: Installation on Insulated Base
The appliance may be installed onto a flat NON-COMBUSTIBLE (but heat sensitive) surface using the
optional insulated base, as follows:
1. Attach the side pieces of the insulated base (items “A” in Figure 7 below) to the front piece (item “B”)
using the four sheet metal screws provided.
2. Position the insulated base on the surface where you want the appliance to be located.
3. Position the appliance on top of the insulated base. Lift the appliance only from the ends, never from
the middle!
4. Go on to Step 4 on page 18.
INSTALLATION
Figure 7
HEAVY DUTY COUNTERLINE INSTALLATION
Step 2d: Installation on Floor Stand (24", 36", and 48" Models)
The 24", 36", and 48" appliances may be installed on top of an optional floor stand (for 60" griddles, go to
Step 2e on page 15). The floor stand is shipped in a separate crate and must be assembled, as follows:
1. Position the bottom-brace pieces on a flat surface, as shown in Figure 8 below. There are two bottom-
side braces (items “A”), a bottom-front brace (item “B”), and an identical bottom-rear brace (item “B”).
2. Position a corner brace (item “C”) in each corner, matching the pre-punched holes on the lower inside
flange of the bottom braces.
3. Position a leg bracket (item “D”) into each corner. Be sure that the bracket flanges are engaged into the
open hem of the bottom braces.
4. Use the sixteen 1/2"-long hex head bolts (items “E”), lock washers (items “F”), and acorn nuts (items
“G”) to bolt the corner braces to the bottom braces. Only hand-tighten for now.
5. Check that the leg brackets are in the proper position, and that the outside corners are square.
Figure 8
A
E
C
F
G
INSTALLATION
D
B
C
D
A
6. Use the eight 1-1/2" hex bolts (items “H” in Figure 9) to attach the two left-legs (items “I”) and the two
right-legs (items “J”). “Left” and “right” are as seen from the front or rear of the stand. Be sure that the
small threaded-insert near the top of each leg faces either the front or the rear of the stand, not a side.
Insert the bolts through the leg brackets and into the legs. Only hand-tighten the bolts for now.
OPERATOR’S MANUAL 1182845 REV 6 PAGE 13
INSTALLATION HEAVY DUTY COUNTERLINE
Figure 9
HEAVY DUTY COUNTERLINE INSTALLATION
Step 2e: Installation on Floor Stand (60" Models)
A 60" griddle may be installed on top of an optional floor stand (for 24", 36", and 48" griddles, go to Step 2d
on page 13). The floor stand is shipped in a separate crate and must be assemb led, as follows:
1. Position the bottom-brace pieces on a flat surface, as shown in Figure 10 below. There are four
bottom-side braces (items “A”), and four front/rear bottom-braces (items “B”).
2. Position a corner brace (item “C”) in each interior corner, matching the pre-punched holes on the lower
inside flange of the bottom braces.
3. Position the six leg brackets (item “D”); one in each corner of the stand, one front-center, and one rear-
center, as shown in Figure 10. Be sure that the bracket flanges are engaged into the open hem of the
bottom braces.
4. Use the thirty-two 1/2"-long hex head bolts (items “E”), lock washers (items “F”), and acorn nuts (items
“G”) to bolt the corner braces to the bottom braces. Only hand-tighten for now.
5. Check that the leg brackets are in the proper position, and that the outside corners are square.
Figure 10
INSTALLATION
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