Southbend HDG-48, HDG-72-M, HDC-24, HDG-24 User Manual 2
HDG-24
HDG-36
HDG-48
HDG-60
HDG-72
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
manual for the life of the equipment:
Model #: ___________________________
Serial #: ___________________________
Date Purchased: ____________________
OWNER’S MANUAL
Heavy Duty Counterline
Griddle Models Charbroiler Models Open Top Models
HDG-36-RE
HDG-48-RE
HDG-60-RE
HDG-72-RE
HDG-24-M
HDG-36-M
HDG-48-M
HDG-60-M
HDG-72-M
HDC-24
HDC-36
HDC-48
HDCL-24
HDCL-36
HDCL-48
HDO-12
HDO-24
HDO-36
HDO-24SU
HDO-36SU
! WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage,
injury or death. Read the installation, operating and maintenance instructions thoroughly before
installing or servicing this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
www.southbendnc.com
MANUAL 1192662
$21.00
HEAVY
DUTY COUNTERLINE
MANUAL
SECTION HD
HEAVY DUTY COUNTERLINE
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained
and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules
and precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
! DANGER
! WARNING
! CAUTION
NOTICE
This symbol warns of immediate hazards that will result in severe injury or
death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
! WARNING
FIRE HAZARD
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
Keep area around appliances free and clear of combustibles.
Purchaser of equipment must post in a prominent location, detailed instructions to be followed in the
event the operator smells gas. Obtain the instructions from the local gas supplier.
! WARNING
Asphyxiation can result from improper ventilation. Do not obstruct the flow of combustion and
ventilation air to and from your cooking equipment.
NOTICE
Be sure this Operator’s Manual and important papers are given to the proper authority to retain for
future reference.
NOTICE
This product is intended for commercial use only. NOT FOR HOUSEHOLD USE.
PAGE 2 OWNER’S MANUAL 1192662
HEAVY DUTY COUNTERLINE TABLE OF CONTENTS
Congratulations! You have purchased one of the finest pieces of commercial cooking equipment on the
market.
You will find that your new equipment, like all Southbend equipment, has been designed and manufactured
to meet the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
Table of Contents
Specifications .........................................................................................................................4
Installation ..............................................................................................................................6
Operation..............................................................................................................................13
Cleaning ...............................................................................................................................18
Adjustments..........................................................................................................................20
Troubleshooting....................................................................................................................24
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service technician (a person experienced in and knowledgeable with the installation of commercial
gas an/or electric cooking equipment) then the terms and conditions on the Manufacturer’s Limited
Warranty will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
www.southbendnc.com
The serial plate is located on the interior side of the valve panel, as shown below:
Figure 1
OWNER’S MANUAL 1192662 PAGE 3
SPECIFICATIONS HEAVY DUTY COUNTERLINE
SPECIFICATIONS
SPECIFICATIONS
NOTICE
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Southbend reserves the right to change specifications and product design without notice. Such
revisions do not entitle the buyer to corresponding changes, additions, or replacements for previously
purchased equipment.
This product is intended for commercial use only, not for household use.
GAS SUPPLY
The serial plate is located on the interior side of the valve panel (see Figure 1 on page 3). It indicates the
type of gas the unit is equipped to burn. All Southbend equipment is adjusted at the factory. Check type of
gas on serial plate.
These models are design-certified for operation on natural or propane gases. The unit is shipped
configured for the type of gas specified by the purchaser. A kit for conversion to a different type of gas may
be purchased from Southbend (see page 22 for conversion instructions).
This ap
An adequate gas supply is imperative. Undersized or low pressure lines will restrict the volume of gas
required for satisfactory performance. Fluctuations of more than 25% on natural gas or 10% on propane
gas will create problems and affect burner operating characteristics. A 1/8" pressure tap is located on the
manifold to measure the manifold pressure.
An adequate gas supply line to the unit should be no smaller than the inside diameter of the pipe from the
unit to which it is connected.
Purge the supply line to clean out dust, dirt, or other foreign matter before connecting the line to the unit.
All pipe joints and connections must be tested thoroughly for gas leaks. Use only soapy water for testing on
all gases. NEVER use an open flame to check for gas leaks. All connections must be checked for leaks
after the unit has been put into operation. Test pressure should not exceed 14" W.C.
pliance should be connected ONLY to the type of gas for which it is configured.
! CAUTION
THIS APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM
THE GAS SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT
TEST PRESSURES IN EXCESS OF 1/2 PSIG (3.45 kPa).
THIS APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY CLOSING
ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING ANY PRESSURE TESTING OF THE GAS
SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG (3.45
kPa).
PAGE 4 OWNER’S MANUAL 1192662
HEAVY DUTY COUNTERLINE SPECIFICATIONS
CLEARANCES
! WARNING
There must be adequate clearance between units and adjacent construction. Clearance must also be
provided for servicing and for operation. Measure back clearance from rear of 2" stand-off brackets.
Minimum Clearances from COMBUSTABLE construction:
Griddle Models Open Top Models
Sides 12" 10"
Back 8" 7"
Minimum Clearances from NON-COMBUSTABLE construction:
Griddle Models Charbroiler Models Open Top Models
Sides 0" 0" 0"
Back 0" 0" 0"
VENTILATION
! WARNING
SPECIFICATIONS
Improper ventilation can result in personal injury or death. Ventilation which fails to properly remove
flue products can cause headaches, drowsiness, nausea, or could result in death.
All units must be installed in such a manner that the flow of combustion and ventilation air are not
obstructed. Provisions for adequate air supply must be provided. Do not obstruct the front of the unit
at the top by the control panel as combustion air enters through these areas.
NOTICE
Proper ventilation is the owner’s responsibility. Any problem due to improper ventilation will not be
covered by the warranty.
Air for combustion enters the rear of the appliance. An exhaust flue runs along the top rear edge of griddle
and charbroiler models.
Southbend recommends that a ventilation canopy extend 6" past the edges of the appliance and be located
6'6" above the floor.
If a wall exhaust fan is installed in the wall behind the appliance, it should be at least two feet above the top
of the appliance.
To avoid a negative pressure condition, return air must be brought into the room to replenish the air being
removed by the ventilation exhaust fan. RETURN-AIR FANS MUST NOT BLOW DOWN ONTO THE
APPLIANCE.
Ventilation filters should be installed at an angle of 45° or more from the horizontal. This prevents dripping
grease and facilitates collecting the run-off grease in a drip pan, usually installed with a filter.
Be sure to inspect and clean the ventilation system according to the ventilation equipment manufacturer’s
instructions.
In case of unsatisfactory performance on any appliance, check the appliance with the ventilation exhaust
fan in the “OFF” position. Do this only long enough to check equipment performance. Then turn the fan
back on and let it run to remove any exhaust that may have accumulated during the test.
OWNER’S MANUAL 1192662 PAGE 5
INSTALLATION HEAVY DUTY COUNTERLINE
INSTALLATION
Installation must comply with National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation Code,
CAN/CGA-B149.1, or the Propane Installation Code, CAN/CGA-B149.2, as applicable.
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection
INSTALLATION
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it comes to installation requirements for equipment. Therefore, installations should
comply with all local codes.
Step 1: Unpack
NOTICE
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must
then be signed by the carrier representative (Driver). If the bill is not signed, the carrier may refuse
the claim. The carrier can supply the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
Step 2: Attach Countertop Legs
The appliance can be mounted in several ways:
Mount it on short, countertop legs.
Mount it on a stand that rests on the floor.
PAGE 6 OWNER’S MANUAL 1192662
HEAVY DUTY COUNTERLINE INSTALLATION
Step 2a: Installation on Countertop Legs
To install the appliance using countertop legs, do the following:
1. Locate the box of four legs shipped with the appliance (if countertop legs were ordered).
2. Raise the appliance about 6" so that the legs can be screwed into the bottom near the corners. Lift the
appliance only from the ends, never from the middle! Support the lifted appliance so that it will not fall
while you are attaching the legs.
3. Screw the four legs into the threaded holes located on the bottom of the appliance near each corner
(as shown in Figure 2 below).
Gently lower the appliance onto the counter. Level the appliance surface by screwing one
or more of the legs in or out.
4. Step 4 on page 10.
Figure 2
INSTALLATION
OWNER’S MANUAL 1192662 PAGE 7
INSTALLATION HEAVY DUTY COUNTERLINE
Step 3: Attach Restraint for Appliances Mounted on Casters
For an appliance equipped with casters, (1) the installation shall be made with a connector that
complies with the Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors
for Moveable Gas Appliances, CAN /CGA-6.16, and a quick-disconnect device that complies with the
Standard for Quick-Disconnect Devices for Use With Gas Fuel, ANSI Z21.41, or Quick Disconnect
Devices for Use with Gas Fuel, CAN1-6.9, (2) adequate means must be provided to limit the
movement of the appliance without depending on the connector and the quick-disconnect device or
its associated piping to limit the appliance movement and (3) the restraining means should be
attached to a frame member on the back of the unit.
INSTALLATION
To avoid accidental gas disconnection and potential explosion:
If disconnection of this restraint is necessary to move the appliance for cleaning, etc., reconnect it
when the appliance is moved to its originally installed position.
NOTICE
! WARNING
PAGE 8 OWNER’S MANUAL 1192662
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