Please complete this information and retain this
manual for the life of the equi pment:
Model #: __________________________
Serial #: __________________________
Date Purchased: ___________________
OPERATOR'S MANUAL
FOR MODEL EZ-3 and EZ-5
Simple Steam
COUNTERTOP STEAMERS
Model EZ-3Model EZ-5
! WARNING
Improper installation, operation, service, or maintenance can cause property damage, injury, or death.
Read this manual thoroughly before installing and operating this equipment.
1100 Old Honeycutt Road, Fuquay-Varina, NC 27526
(800) 348-2558 or (919) 552-9161 • FAX (800) 348-2558 or (919) 552-9798
MANUAL 1178387 REV 2COUNTERTOP STEAMER
$18.00MANUAL SECTION ST
SAFETY PRECAUTIONS
Before installing a nd opera ting this equipm ent, be sure e ver yone involv ed in its operat ion is f ully tr ained and
aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and
precautions.
The following s ymbols, found throughout this manual, alert you to potentially dangerous conditions to the
operator, service personnel, or to the equipment.
! DANGER
! WARNING
! CAUTION
NOTICE
This symbol warns of im mediate hazards which will result in severe injury or
death.
This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury or death.
This symbol refers to a p otential hazard or uns afe practice wh ich could result in
injury, product damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
! WARNING
FIRE HAZARD
For your safety, do n ot store or use gasol ine or other flamm able vapors and liquids in the vicinit y of
this or any other appliance.
Keep area around appliances free and clear of combustibles.
! WARNING
SHOCK HAZARD
Do not open panels that require use of tools.
Unit must be cleaned daily and properly maintained to reduce chances of unsafe operating
conditions.
! WARNING
BURN HAZARD
Watch for clogged drain - can crate burn hazard when door is opened.
Stand back when opening doors - hot steam or hot water may escape from steamer.
NOTICE
Be sure this Operator's Manual and important papers are given to the proper author ity to retain for
future reference.
PAGE 2OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERSTABLE OF CONTENTS
Congratulations! You have purchased on e of the finest p ieces of heav y-duty comm ercial cook ing equipm ent
on the market.
You will find that your new equipm ent, like all Southbend equipment, has been desig ned and m anufactured
to meet the toughest standards in the indus try. Each piece of Southbend equipm ent is carefully eng ineered
and designs are verified through laboratory tests and field installations. With proper care and field
maintenance, you will experience years of reliable, trouble-free operation. For best results, read this
Read these instructions carefully before attempting installation. Installation and initial startup should be
performed by a qualified installer. Unless the installation instructions for this product are followed by a
qualified service tech nician (a person experienced in and knowledge able with the insta llation of comm ercial
gas an/or electric cooking equipm ent) then the terms and conditi ons on the Ma nufactur er's Lim ited W arranty
will be rendered void and no warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, write to:
Technical Service Department
Southbend
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the right side of the unit near the back and top (see Figure 2 on page 7).
Internal Dimensions: EZ-3: 13.5" W x 22" D x 9.5" H; EZ-5: 13.5" W x 22" D x 15.5" H
WidthHeightDepthElectrical ConnectionCrate Size
ABCDEWidthDepthHeightVolume
16.375"
416 mm
16.375"
416 mm
24.25"
616 mm
30.25"
762 mm
30.25"
768 mm6"153 mm
30.25"
768 mm6"153 mm
C
SIDE VIEW
2.44"
62 mm
2.44"
62 mm
508 mm
508 mm
20"
20"
D
TOP VIEW
= Electrical Connection Terminal Block
34"
864 mm
34"
864 mm
37"
940 mm
37"
940 mm
14.6 cu. ft.
0.41 cu. m.
14.6 cu. ft.
0.41 cu. m.
Crated
Weight
150 lbs.
68 kg.
175 lbs.
79 kg.
UTILITY INFORMATION
One electric connection is required.
IMPORTANT: UNIT MUST BE LEVEL FOR PROPER O PERATION. W ARRANTY WILL BE VOID ED FOR
IMPROPER INSTALLATION.
All units shipped per customer order, three phase or single phase.
Kit available for field conversion to three phase or single phase.
Max. Amps per Line
Total Connected Amps
1 Phase3 Phase1 Phase3 Phase
208 V 60 Hz40245733
220 V 50/60 Hz38235431
240 V 60 Hz35214929
380/220 V 50 Hz23143119
415/240 V 50 Hz21132917
480 V 60 Hz18132515
Circuit must be wired for maximum amps at required voltage.
PAGE 4OPERATOR’S MANUAL 1178387 REV 2
EZ-3EZ-5
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERSINSTALLATION
INSTALLATION
! WARNING
DO NOT CONNECT 3/4” ID GREY HOSE IN R EAR OF UNIT TO ANYTHING. T HESE ARE VENT
HOSES AND MUST BE ALLOWED TO DRAIN INT O PAN. FAILURE T O COMPLY COULD CAUSE
A DANGEROUS PRESSURE RISE INSIDE OF THE STEAMER.
! CAUTION
Do not locate unit adjacent t o any high heat or greas e pr od uc in g p iece of eq ui pment, such as a range
top, griddle, fryer, etc., that could allo w radiant heat to raise th e exterior temperature of the steam
body above 130°F (54°C). DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
NOTICE
These installation procedures must be followed by qualified personnel or warranty will be void.
Local codes regarding install ation var y greatly from one area to an other. T he National F ire Protec tion
Association, Inc. states in its NFPA 96 latest edition that local codes are the “authority having
jurisdiction” when it com es to installation r equirements for equipment. Theref ore, installations shou ld
comply with all local codes.
The unit, when installed, must be electrically grounded and comply with local codes, or in the
absence of local codes with the National El ec tr ical Code ANSI /NF P A 70-latest edition.
INSTALLATION
Canadian installation must comply with CSA-Standard (C22.2 No. 109-M1981 General
Requirements-Canadian Electrical Code, Part II. 109-M1981) Commercial Cooking Appliances.
Step 1: Unpacking
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers shou ld be examined for dam age before and during unlo ading. The freight car rier has
assumed responsibility for its safe transit and delivery. If damaged equipment is received, either
apparent or concealed, a claim must be made with the delivering carrier.
Apparent damage or l oss m u st be noted on the freight b ill at the t im e of deliver y. T he f reight bi ll m ust
then be signed by the c arrier representative (Dr iver). If the bill is not signed, the carrier ma y refuse
the claim. The carrier can supply the necessary forms.
A request for insp ection must be m ade to the carrier within 15 da ys if there is concea led damage or
loss that is not apparent until after the equipment is uncrated. The carrier should arrange an
inspection. Be certain to hold all contents plus all packing material.
OPERATOR’S MANUAL 1178387 REV 2 PAGE 5
INSTALLATIONMODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 2: Install the Legs
1. Uncrate carefully. Report any hidden damage to the freight carrier IMMEDIATELY.
2. Do not remove any tags or labels until unit is installed and working properly.
3. Remove placeholder bolts holding bottom cover onto unit and discard.
4. Screw legs into the bottom of the unit until approxim ately 1/4 " of thre ad is sho wing. T he legs wit h rubber
suction cups go on the back of unit.
5. Slip drain pan guides in to p lace between legs and bo ttom of steamer, as s ho wn in Figure 1, making sure
that pan stops are toward the rear of the unit.
6. Tighten legs, making sure that the pan guides stay seated against the leg threads.
INSTALLATION
7. To level the unit, adjust the base of unit’s legs.
8. Place custom drain pan under unit.
Figure 1
NOTICE
Unit must be level to assure maximum performance. Improper leveling may void warranty.
! CAUTION
WATER FROM A FULL CAVITY CANNOT BE HELD IN A 12" x 20" X 2½" PAN..
PAGE 6OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERSINSTALLATION
Step 2: Electric Connection
A field connection Fus e Block is located at the rear of the unit, lo wer left side. A hole is provided for a 3/4”
conduit fitting (solid or flex). Rear cover and fuse block cover m ust be rem oved to ga in acces s to fus e block.
Refer to Figure 2.
Be sure that the input voltage matches the requirement on the serial plate. The unit is factory wired per
customer order.
! WARNING
A POSITIVE GROUND CONNECTION IS ESSENTIAL. DO NOT ALLOW ANY TAMPERING OR
ADJUSTMENT OF ANY CONTROL OR WIRING. T HE UNIT IS FACTORY SET. ADJUSTING ANY
INTERNAL COMPONENT OTHER THAN THE MAIN FUSE BLOCK CAN VOID THE WARRANTY.
THIS UNIT REQUIRES A KIT TO BE FIELD CONVERTED FROM THREE-PHASE TO SINGLEPHASE OR VICE-VERSA. CONSULT FACTORY FOR PHASE CHANGES.
All 208-220-240 and 480 volt units will h ave three fuse bl ock sections , “L1-L2-L3”, for us e with either 3-wir e
3-phase or 2-wire, single-phase, 50 or 60 Hz. All 380V and 415V units will have four fuse block sections, “L1L2-L3-N,” for use with European style 4-wire 3-phase with neutral.
Figure 2
INSTALLATION
Serial
Plate
Fuse Block
3/4" Conduit
Fitting Hole
Fuse Block Cover
(shown removed)
Rear Cover
OPERATOR’S MANUAL 1178387 REV 2 PAGE 7
INSTALLATIONMODEL EZ-3 & EZ-5 COUNTERTOP STEAMERS
Step 3: Optional Floor Drain
The drain valve is 1/2’’ NPT. Posi tion the unit near, but not on top of, an ope n floor drain. Allow at le ast a 1"
air gap.
DO NOT directly plumb to the unit unless you also insta ll an “ope n funne l” downstr eam of this connect ion in
the drain system. The “open funnel” is int end ed t o eliminate an y water f r om entering the steamer because of
a blocked drain. An y connection that allows the build- up of back pressure in the unit (such as a reduct ion in
pipe size to a line smaller than 1/2’’or a 9 0 degree angle in the line pr ior to the “open f unnel” dr ain d ischarge
point) may cause personal or property damage and will therefore void the warranty. (See Figure 3)
Figure 3
INSTALLATION
PERFORMANCE CHECK
The following items should be checked within the first 30 days of operation by a qualified service technician.
1. Check doors for proper alignment.
2. Ensure proper opening and closing of doors.
3. Open door and remove cavity bottom cover, if present.
4. Ensur e that the li ght com es on when le ver is set to the ‘’ON” pos it ion.
5. An audible ‘’click” should be heard when the door switch actuator rod is depressed and held. This
indicates proper func tioning of the contactor as it closes. You should hear a sec ond audible ‘’click” (in
less than 75 seconds) as the contactor opens. Release rod.
6. Pour approximately 2 gallons of water into trough, ensuring that the cavity bottom is covered.
7. Depress and hold the door switch for 2 minutes. The contactor should close when the switch is first
depressed and stay closed during this period.
8. Close the door and wait approximately 12 minutes until the contactor closes, indicating the unit has
reached operating tem per ature.
PAGE 8OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERSOPERATION
OPERATION
STARTUP
1. If the cavity bottom cover is present, open door and remove.
2. Turn lever to ‘’ON’’ position with door open.
3. Important: Pour water into trou gh above the door until water is obs erved pass ing through t he fill / drain
opening at left rear corner of cavity bottom.
4. Add additional water through trough or through door up to ‘’-WATER LEVEL-’’ mark.
NOTICE: WATER SPECIFICATION
To meet warranty requirements, supply water must meet the following specification:
Total Dissolved Solids (TDS)........... 60 PPM
Hardness.......................................... 2 Grains or 35 PPM
pH Factor ......................................... 7.0 to 7.5
5. Replace cavity bottom cover (if present).
6. Unit will be ready for cooking in approximately 12 minutes.
OPERATION
1. Suggested cooking times for various foods are shown in the table in the following section.
2. Pan specifications are shown on specifications page (page 4).
3. The door may be opened or closed at any time.
4. Unit will automatically idle at operatin g tem per ature when and if the door is c l os ed a nd there is no food in
the cavity.
5. Timer can be used as desired. However, it has no effect on unit operation.
6. Add proper am ount of water thr ough t he trough (abo ve the door) or direc tl y through the door when water
level is low.
7. If unit runs out of water the ‘’CHECK WATER LEVEL’’ light will illuminate. Follow step # 6, above.
SHUTDOWN
OPERATION
1. The custom drain pan or a 12” x 20”x 4” non-perfor ated stainless steel pan should be loc ated under the
unit at all times.
2. Turn lever to the “OFF” position.
3. Empty drain pan after allowing water to cool.
4. Remove pan guides and cavity bottom cover (if present).
5. Wipe out steamer (with Lime-A-Way or equivalent deliming solution as necessary), RINSE
THOROUGHLY WITH CLEAN WATER.
6. Ensur e drai n open ing is clear .
7. Replace pan guides and cavity bottom cover (if present).
8. Leave the door ope n at night af ter clean in g.
9. DO NOT USE high-chlorine or bleach solution for cleaning the door gasket.
10. DO NOT USE steel wool or other metallic pads in the steamer.
Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is
necessary to prepare t hem in advance, they can be plun ged into cold water, dr ained thoroughly and hel d
under refrigeration until needed for service.
Five pounds of c old cooked vege tables can be r eheated in the steam er in 5 to 10 m inutes, depe nding upo n
the variety.
SUGGESTED COOKING TIMES
Timer settings are for general gu idance only. Differenc es in food quality, size, sha pe, freshness, load si ze,
and desired degree of doneness must be taken into consideration and adjustments made in time, if
necessary.
Cooking Time
ProductWeightPortions
(minutes)Pan Used
Asparagus
Fresh
Frozen Spears (Thawed)
Beans
COOKING HINTS
Green - Frozen, Cut
Green - Fresh
Wax - Frozen
Lima - Frozen
Navy Beans
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 40 minutes.
Black Eyed Peas
Place beans in pan and cover with 3-quarts hot tap
water. Steam for 2 minutes; remove from steamer
and cover for 1 hour. Remove cover and place back
in steamer for 35 minutes.
•For eggs cooked in the shell, adding salt to the cooking water increases cooking efficiency and decreases cooking
time. If the egg cracks, the white is cooked at the crack and is sealed right away.
•To avoid green yolk (which is a deposit of iron sulfide) chill the eggs immediately after removing from the steamer by
COOKING HINTS
plunging them into a cold water bath (preferably containing ice).
•A quick and easy way to cook eggs for a salad mixture is to crack them directly into a solid steam table pan which has
been lightly coated with salad oil. Do not mix. Steam until they are hard cooked. Remove and chop as you would for
egg salad. The job of peeling is eliminated.
•Transfer steamed hot chicken to deep pan, cover with Cacciatore Sauce and finish in oven. Bake 20 to 30 minutes.
May be held on steam table.
•Chicken, sausage, and/or fish may be browned in Infra-Red or Radiant Broiler after steaming by brushing with melted
margarine mixed with salad oil to give a golden brown color.
•Save juices from steamed chicken or turkey to make soups, sauces, or casserole dishes.
•Chicken may be steamed in advance and refrigerated for next day’s use. Be sure to bring product back to 180°F
before serving.
•Save the juice from the corned beef. After the cabbage has been steamed, place it in a solid pan and add the juice for
flavoring and holding on a steam table.
•Steaming brisket is a definite time saver. Boiling in water takes 40 to 50 minutes per pound. Using the Simple Steam
can save 50% in cooking time.
•Cabbage, when steamed, retains its color and wedge identity. It will not break apart as it does when boiled in an open
pot.
•When removing items prepared in a perforated pan, place a solid pan underneath the perforated pan with the cooked
food in order to prevent dripping on the floor.
•The Simple Steam is designed to accept standard 12 x 20 pans. Fractional size pans and dishes can be used as well
with the optional perforated shelf.
•For stirring, the pan does not have to be removed from the steamer. Pull pan 1/3 way out of the cavity and the entire
surface is accessible.
•The door may be opened at any time during operation to remove or add food.
2 lbs.Full/Perforated
Nested in Full Pan
2½-Inch Deep
Nested in Full
Hotel Pan
PAGE 12OPERATOR’S MANUAL 1178387 REV 2
MODEL EZ-3 & EZ-5 COUNTERTOP STEAMERSCLEANING
CLEANING
Southbend equipment is constructed with the best quality materials and is designed to provide durable
service when properl y maintained. To expect the b est performance, your equipment must be m aintained in
good condition and cleaned dail y. Naturally, the frequenc y and extent of cleaning depends on the amount
and degree of usage.
Following daily and more extensi ve peri odic maintenance proced ur es will incr e as e th e l if e of your equ ipment.
Climatic conditions (i.e., salt air, seasonings, and water quality) may result in the need for more thorough and
more frequent cleaning in order to keep equipment performing at optimal levels.
! WARNING: BURN HAZARD
For proper and safe operation, this steamer must be cleaned daily as described in this manual.
Failure to do so could result in serious injury or damage.
Drains must be kept clean and clear of debris.
! WARNING: SHOCK HAZARD
DO NOT GET WATER IN THE CONTROLS.
This could result in expensive repairs and/or electrical shock.
De-energize all power to equipment before cleaning the equipment.
DAILY CLEANING
•Remove pan guides and cavity bottom cover (if present).
•Wipe out steamer (with Lime- A-Way or equivalent delim ing solution as nec essary) and rinse t horoughly
with clean water.
•Make sure drain opening is clear.
•Replace pan guides and cavity bottom cover (if present).
•Leave the door open at night after cleaning.
•Do not clean the door gasket with a high-chlorine solution or bleach.
•Do not use steel wool or other metallic pads in the steamer.
PERIODIC CLEANING
•If lime or mineral deposit starts to buil d up in th e interi or, cle an the u nit b y using Sou thbend “desc aler” or
other non-caustic de liming solution. Fol low manufacturer’s r ecommended procedures. T horoughly rinse
out unit with clean water.
CLEANING
•To remove normal dirt, grease, or product residue from stainless steel, use ordinary soap and water
applied with a sponge or cloth. Dr y thoroughly with a clean cloth. Nev er use vinegar o r any corrosiv e
cleaner.
•Occasionally drain rear water box. T o remove grease and f ood splatter or condense d vapors that have
baked on the equipment, apply cleans er to a dam p cloth or s ponge a nd rub cle anser on th e metal i n the
direction of the polishing lines on the metal. Rub bi ng cleans er as gently as possible in t he d irec ti on of the
polished lines will not mar the finish of the stainless steel. NEVER RU B WITH A CIRCULAR MOTION.
Soil and burnt deposits which do not r esp ond to the above procedur e c an usually be rem oved by rubbing
OPERATOR’S MANUAL 1178387 REV 2 PAGE 13
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