Southbend EB-10SC User Manual
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this
___________________________
___________________________
_____________________
Model ES/10SC Model ES/20SC
manual for the life of the equipment:
Model #:
Serial #:
Date Purchased:
OPERATOR’S MANUAL
G-Series & SL-Series
ELECTRIC CONVECTION OVENS
G-Series Models
EB/10CCH
EB/10SC
EB/20CCH
EB/20SC
ES/10CCH
ES/10SC
ES/20CCH
ES/20SC
SL-Series Models
SLEB/10CCH
SLEB/10SC
SLEB/20CCH
SLEB/20SC
SLES/10CCH
SLES/10SC
SLES/20CCH
SLES/20SC
MANUAL 1181958 REV 5 (4/14)
$21.00
ELECTRIC CONVECTION OVENS
MANUAL SECTION CO
ELECTRIC CONVECTION OVENS
WARNING
Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury
or death. Read the installation, operating and maintenance instructions thoroughly before installing or
servicing this equipment.
1100 Old Honeycutt Road Fuquay-Varina, North Carolina 27526 USA
www.southbendnc.com
SAFETY PRECAUTIONS
Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of
precautions. Accidents and problems can be caused by failure to follow fundamental rules and precautions.
The following symbols, found throughout this manual, alert you to potentially dangerous conditions to the operator,
service personnel, or to the equipment.
DANGER
WARNING
CAUTION
NOTICE
This symbol warns of immediate hazards that will result in severe injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in injury or death.
This symbol refers to a potential hazard or unsafe practice that could result in injury, product
damage, or property damage.
This symbol refers to information that needs special attention or must be fully
understood, even though not dangerous.
WARNING
FIRE HAZARD
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.
Keep area around cooking appliances free and clear of combustibles.
Purchaser of equipment must post in a prominent location detailed instructions to be followed in the event the
operator smells gas. Obtain the instructions from the local gas supplier.
NOTICE
Be sure this Operator’s Manual and important papers are given to the proper authority to retain for future reference.
NOTICE
This product is intended for commercial use only. NOT FOR HOUSEHOLD USE.
Copyright © 2014 by Southbend. All rights reserved. Published in the United States of America.
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
Congratulations! You have purchased one of the nest pieces of heavy-duty commercial cooking equipment on the
market.
You will nd that your new equipment, like all Southbend equipment, has been designed and manufactured to meet
the toughest standards in the industry. Each piece of Southbend equipment is carefully engineered and designs are
veried through laboratory tests and eld installations. With proper care and eld maintenance, you will experience
years of reliable, trouble-free operation. For best results, read this manual carefully.
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
TABLE OF CONTENTS
Table of Contents
Specications ......................................................................................................................................... 4
Installation .............................................................................................................................................. 8
Operation .............................................................................................................................................. 19
Cooking Hints........................................................................................................................................ 25
Cleaning ............................................................................................................................................... 28
Adjustments ......................................................................................................................................... 30
Troubleshooting .................................................................................................................................... 34
Read these instructions carefully before attempting installation. Installation and initial startup should be performed
by a qualied installer. Unless the installation instructions for this product are followed by a qualied service
technician (a person experienced in and knowledgeable with the installation of commercial gas an/or electric cooking
equipment) then the terms and conditions on the Manufacturer’s Limited Warranty will be rendered void and no
warranty of any kind shall apply.
In the event you have questions concerning the installation, use, care, or service of the product, contact:
Southbend Technical Service
1100 Old Honeycutt Road
Fuquay-Varina, North Carolina 27526 USA
The serial plate is located on the interior side of the lower front panel, as shown below.
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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SPECIFICATIONS
ELECTRIC CONVECTION OVENS
SPECIFICATIONS
NOTICE
The appliance, when installed, must be electrically grounded and comply with local codes, or in the absence of local
codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.2, as applicable.
Southbend reserves the right to change specications and product design without notice. Such revisions do not entitle
the buyer to corresponding changes, additions, or replacements for previously purchased equipment.
This product is intended for commercial use only, not for household use.
ELECTRICITY SUPPLY
The following table lists the electricity supply requirements PER OVEN (double for dual-oven models).
Supply
Voltage
480
415
380
240
220
208
Nominal Amperes per Line-
Oven Component
Heating Elements 11.00 3.67 3.67 3.67 13.2 13.2 13.2 22.9
Motor & Controls 0.90 0.00 0.00 0.00 2.2 0.0 2.2 2.2
Heating Elements 11.00 3.67 3.67 3.67 15.3 15.3 15.3 45.9
Motor & Controls 0.90 0.00 L3-N 0.90 0.0 0.0 3.8 3.8
Heating Elements 11.00 3.67 3.67 3.67 16.7 16.7 16.7 28.9
Motor & Controls 0.90 0.00 L3-N 0.90 0.0 0.0 4.1 4.1
Heating Elements 11.00 3.67 3.67 3.67 26.4 26.4 26.4 45.8
Motor & Controls 0.90 0.00 0.00 0.90 3.8 0.0 3.8 3.8
Heating Elements 9.25 3.10 3.10 3.10 24.2 24.2 24.2 42.0
Motor & Controls 0.90 0.00 0.00 0.90 4.1 0.0 4.1 4.1
Heating Elements 11.00 3.67 3.67 3.67 30.5 30.5 30.5 52.9
Motor & Controls 0.90 0.00 0.00 0.90 4.3 0.0 4.3 4.3
Total
kW
3-Phase Loading (kW/phase)
L1-L2 L2-L3 L1-L3 L1 L2 L3
Wire
3-Phase
1-Phase
Total
Minimum Supply
Wire (AWG) Size
1-Phase 1-Phase
12 10
12 6
12 8
8 6
8 6
8 4
An electrical diagram is located on the side of the control panel assembly (see drawing on page 35). Electrical
diagrams can also be found in this manual beginning on page 36.
The electrical connections are made directly to the terminals of the heating-element contactor, which is located
inside the control-panel compartment on the right side of the oven. A circular opening sized for a strain-relief
tting is located on the back of the oven near the right side (right as seen from the front of the oven, see illustration on page 16). Models with two stacked ovens have a separate electrical connection for each oven.
Use 167°F (75°C) wire for all supply lines.
Ovens are shipped wired for either single-phase or three-phase operation, depending on which was specied
on the factory order. If necessary, an oven can be eld-converted to use either single-phase or three-phase
power (see page 32).
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
EXTERIOR DIMENSIONS
Single-Deck Ovens
SPECIFICATIONS
Model
Number
ES/10...
SLES/10...
EB/10....
SLEB/10...
Depth Dimen-
sions
Oven Interior
Rack Clear-
ance
Shipping Crate
A B width depth height width depth width depth height volume weight
37.25”
(946mm)
43.50”
(1105mm)
30.25”
(768mm)
36.50”
(927mm)
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
29”
(737mm)
29”
(737mm)
21.5”
(546mm)
29”
(737mm)
20”
(508mm)
20”
(508mm)
28.25”
(718mm)
28.25”
(718mm)
21”
(533mm)
27.25”
(692mm)
57.50”
(1461mm)
57.50”
(1461mm)
45.5”
(1156)mm
45.5”
(1156mm)
45”
(1143mm)
45”
(1143mm)
68.1 cu. ft.
1.93 cu. m
68.1 cu. ft.
1.93 cu. m
PAGE
620 lbs.
(281.2kg
680 lbs.
313.0kg
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5
SPECIFICATIONS
Double-Deck Ovens
ELECTRIC CONVECTION OVENS
Model
Number
ES/20...
SLES/20...
EB/20...
SLEB/20...
PAGE
Depth Dimensions Oven Interior Rack Clearance Shipping Crate
width depth height width depth width depth height volume weight
29”
(737mm)
29”
(737mm)
21.50”
(546mm)
29”
(737mm)
20”
(508mm)
20”
(508mm)
28.25”
(718mm)
28.25”
(718mm)
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
21”
(533mm)
27.25”
(692mm)
57.5”
(1461mm)
57.50”
(1461mm)
45.5”
(1156mm)
45.5”
(1156mm)
6
(946mm)
(1105mm)
OF 47
A B
37.25”
43.50”
30.25”
(768mm)
36.50”
(927mm)
81.5”
(2070mm)
81.5”
(2070mm)
123.4 cu. ft.
3.49 cu. m
123.4 cu. ft.
3.49 cu. m
1040 lbs
471.7kg
1180 lbs
535.2kg
ELECTRIC CONVECTION OVENS
SPECIFICATIONS
MINIMUM CLEARANCES
WARNING
There must be adequate clearance between the left side of the ovens and combustible construction..
Minimum Clearance from
Combusble Construction
Back 2” 2”
Right Side 0” 0”
Left Side 0” 0”
Floor 0” 0”
Adequate clearance must be provided in the aisle to allow the doors to open sufciently to permit the removal of the
racks and for serviceability.
Although no clearance is required behind the motor on the rear of the oven, care must be taken to provide adequate
air circulation to prevent the motor from overheating.
Do not locate the oven adjacent to any high heat or grease-producing piece of equipment, such as a range top,
griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the oven above 130°F (54°C).
DO NOT MOUNT ABOVE OTHER COOKING EQUIPMENT.
Minimum Clearance from
Non-Combustible Construction
VENTILATION
NOTICE
Proper ventilation is the owner’s responsibility. Any problem due to improper ventilation will not be covered by the
warranty.
If a ventilation canopy is used, it is recommended that a canopy extend 6” past the appliance and that the bottom edge be
located 6’6” from the oor. Filters should be installed at an angle of 45° or more from the horizontal. This position prevents
dripping grease and facilitates collecting the run-off grease in a drip pan, unusually installed with a lter.
If an exhaust fan is used, it should be installed at least 2” above the ue opening at the top of the unit. A strong exhaust
fan tends to create a vacuum in the room. Fresh air openings approximately equal to the fan area will relieve such a
vacuum. In case of unsatisfactory performance on any appliance, check the appliance with the exhaust fan in the “OFF”
position. Do this only long enough to check equipment performance. Then turn the exhaust fan back on and let it run to
remove any exhaust that may have accumulated during the test.
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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INSTALLATION
ELECTRIC CONVECTION OVENS
INSTALLATION
NOTICE
These installation procedures must be followed by qualied personnel or warranty will be void.
Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc.
states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it comes to installation
requirements for equipment. Therefore, installations should comply with all local codes.
This appliance, when installed, must be electrically grounded in accordance with local codes, or in the absence
of local codes, with the National Electrical Code, ANSI/NFPA 70 or the Canadian Electrical Code, CSA C22.2, as
applicable.
Step 1: Unpacking
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has assumed
responsibility for its safe transit and delivery. If damaged equipment is received, either apparent or concealed, a claim
must be made with the delivering carrier.
Apparent damage or loss must be noted on the freight bill at the time of delivery. The freight bill must then be signed
by the carrier representative (Driver). If the bill is not signed, the carrier may refuse the claim. The carrier can supply
the necessary forms.
A request for inspection must be made to the carrier within 15 days if there is concealed damage or loss that is not
apparent until after the equipment is uncrated. The carrier should arrange an inspection. Be certain to hold all contents
plus all packing material.
1. Cut banding straps and remove packing material.
2. Cut banding strap holding oven to wooden skid.
3. If you are installing a single-deck oven, go to Step 2a.
If you are installing a double-deck oven, go to Step 2b.
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
INSTALLATION
Step 2a: Installation of Legs on Single-Deck Ovens
1. Raise oven sufciently to allow clearance for the legs to be attached. Use of a lift truck or other mechanical lifting
means is recommended. For safety, “shore up” and support the oven with an adequate blocking arrangement strong
enough to support the load. (If it is absolutely necessary to rest the oven on its side, rest it on its left side or back
side. Take care to protect the nish on the left side, and to prevent the weight from resting on the motor on the back.)
2. Attach the legs to the bottom corners of the oven using the provided machine screws, at washers, and lock washers.
Each leg is secured by ve screws. The mounting holes are pre-drilled and threaded.
3. Screw into the bottom of each leg either an adjustable foot or a caster (depending on which option was ordered). If
attaching casters, the two casters with brakes should be attached to the front legs.
4. Lower the oven gently onto a level surface. Never drop or allow the oven to fall.
5. Use a level to make sure that the oven is level. The adjustable feet can be screwed in or out to lower or raise each
corner of the oven.
6. If casters were installed, go to Installation Step 3 on page 11, otherwise go to Step 4 on page 12.
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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INSTALLATION
ELECTRIC CONVECTION OVENS
Step 2b: Installation of Legs on Double-Deck Ovens
Double-deck oven can be shipped either already bolted together, or as two separate ovens to be bolted together after
delivery. In either case, the oven that is (or will be) the lower oven will have leg pads already bolted to the bottom
corners of the oven. Do the following:
1. Raise oven sufciently to allow clearance for the legs to be attached. Use of a lift truck or other mechanical lifting
means is recommended. For safety, “shore up” and support the oven with an adequate blocking arrangement strong
enough to support the load. (If it is absolutely necessary to rest the oven on its side, rest it on its left side or back
side. Take care to protect the nish on the left side, and to prevent the weight from resting on the motor on the back.)
2. Screw into the center of each leg pad either an adjustable leg or a caster (depending on which option was ordered). If
attaching casters, the two casters with brakes should be attached to the front leg pads.
3. Lower the oven gently onto a level surface. Never drop or allow the oven to fall.
4. Use a level to make sure that the oven is level. The adjustable legs can be screwed in or out to lower or raise each
corner of the oven.
5. If casters were installed, go to Installation Step 3 on page 11, otherwise go to Step 4 on page 12.
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
INSTALLATION
Step 3: Installation of Restraint (Only for Ovens with Casters)
NOTICE
For an appliance equipped with casters, (1) the installation shall be made with a connector that complies with the
Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 or Connectors for Moveable Gas Appliances,
CAN/CGA-6.16, and a quick-disconnect device that complies with the Standard for Quick-Disconnect Devices for
Use With Gas Fuel, ANSI Z21.41, or Quick Disconnect Devices for Use with Gas Fuel, CAN1-6.9, (2) adequate
means must be provided to limit the movement of the appliance without depending on the connector and the quickdisconnect device or its associated piping to limit the appliance movement and (3) the restraining means should be
attached to a frame member on the back of the unit.
WARNING
To avoid accidental gas disconnection and potential explosion:
If disconnection of this restraint is necessary to move the appliance for cleaning, etc., reconnect it when the
appliance is moved to its originally installed position.
1. Secure the restraining-device bracket (item “B” in the following illustration) to a wall stud located as close as possible
to the appliance connector inlet and outlet connections. Use four #12 screws (items “C”) and plastic anchors (items
“A”) if necessary.
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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INSTALLATION
2. Install eye-bolt (item “F”) to a frame member on the rear of the equipment. After checking carefully behind the frame
member for adequate clearance, drill a 1/4” hole through the frame member.
3. Thread hex nut (item “G”) and slide the washer (item “H”) onto the eye-bolt. Insert the eye-bolt through the 1/4” drilled
hole and secure with a washer (item “H”) and nylon lock nut (item “I”).
4. Using the spring-loaded snap hooks, attach the restraining device to the bracket and the eye-bolt.
5. Using the cable clamp (item “D”), adjust the restraining device extended length to prevent over-bending or kinking of
the appliance connector.
For units not equipped with ame safety devices, be sure all valves are turned off prior to disconnecting. After
reconnecting, be sure that the oven is switched OFF.
ELECTRIC CONVECTION OVENS
Step 4: Stack Double-Deck Oven (if necessary)
Double-deck ovens can be shipped already assembled, but can instead be shipped as two single-deck ovens to be
stacked in the eld. Also, ovens that were originally ordered as single ovens can be stacked in the eld (additional parts
are required). This installation step describes the procedure for stacking two single-deck ovens to form a double-deck
oven.
1. Uncrate the two ovens. Identify the oven that will be the lower oven (it will be the oven with leg pads attached to the
bottom corners). Attach the legs (or casters) to the lower oven as described in Step 3 on page 11.
2. If the oven that will be the top oven was NOT ordered as part of a double-deck oven, remove the four leg pads from
the bottom of the top oven.
3. Locate and remove the four screws that secure the lower front panel (items “A” in the drawing below). Lift up the
panel and pull it forward to remove it, then set it aside.
4. Locate and remove the front screw (item “B” in the drawing below), that secures the lower front corner of the side
panel.
5. Locate and remove the six screws that secure the right side panel to the oven (items “B” in the drawing below).
Remove the right side panel and insulation and set them aside.
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
6. Lift the top oven and position it on top of the lower oven, as shown in the drawing below.
INSTALLATION
7. Move to the rear of the ovens and remove the six screws shown as items “A” in the left-hand drawing below.
Position the tie bracket (item “B”) as shown in the right-hand drawing below. Re-insert the screws that
you just removed through the holes in the tie bracket, but do not tighten them yet.
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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INSTALLATION
8. Insert two bolts (items “A” in the following diagram) up through the top of the lower oven and screw them into the
threaded holes in the bottom of the top oven. Tighten these bolts and the screws that you did not tightened in
the previous step.
ELECTRIC CONVECTION OVENS
9. Replace the right side insulation, exterior panel, and lower front panel that you removed in steps 4, 5, and
6 of this procedure.
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OPERATOR’S MANUAL 1181958 REV 5 (4/14)
ELECTRIC CONVECTION OVENS
LEGS NOT SHOWN
Side View
Bottom View
A
A
A
INSTALLATION
Step 5: Installation of Optional Open Pan Storage on G-Series & SL-Series Ovens
The following describes how to assemble the optional open pan storage for G-Series and SL-Series ovens.
All holes are pre-drilled for the provided screws.
1. Attach the legs to the oven as described in installation Step 2a on page 9.
2. Attach the two frame hangers (items “A” in the following drawing). The anged side of each hanger must be on the side
of the hanger closest to the edge of the oven.
Install legs first!
3. Attach the pan-stop to the shelf by rst inserting the tab on the bottom of the pan-stop through the slot near the
rear of the shelf, then tilting the pan-stop up to a vertical position (as shown in the following drawing). Secure the
pan-stop with a screw that passes through a hole in the shelf and into a threaded hole on the tab of the pan-stop (do
not fully tighten this screw yet). Position the shelf below the oven (for ovens with casters, rest the shelf on the top of
the caster anges, as shown below).
OPERATOR’S MANUAL 1181958 REV 5 (4/14)
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