Southbend 2001 Service Manual

$6.00

southbend

A MIDDLEBY COMPANY

OWNER'S MANUAL

INSTALLATION
USER'S GUIDE

SERVICE

PARTS

IMPORTANT

FOR FUTURE REFERENCE
Please complete this
information and retain this
manual for the life of the
equipment.

MODEL #__________________
SERIAL #__________________
DATE PURCHASED__________

COUNTER TOP

CONVECTION STEAMER

MODELS: 2001 / DUAL POWER

SINGLE POWER SOURCE UNITS

These instructions should be read thoroughly before attempting installation. Installation and
Start Up should be performed by a qualified service technician. The Manufacturer,
Southbend (Head Office: 1100 Old Honeycutt Rd., Fuquay-Varina, North Carolina 27526),
informs you that unless the installation instructions for the above described Southbend
product are followed and performed by a qualified service technician, (a person experienced
in and knowledgeable concerning the installation of commercial gas and/or electrical cooking
equipment) then the terms and conditions of the Manufacturer's Limited Warranty will be
rendered void and no warranty of any kind shall apply.

If the equipment has been changed, altered, modified or repaired by other than a qualified
service technician during or after the 12-month limited warranty period, then the
manufacturer shall not be liable for any incidental or consequential damages to any person
or to any property which may result from the use of the equipment thereafter. Some States
do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion thereto may not apply to you.

In the event you have any questions concerning the installation, use, care, or service of the
product, write Customer Service Department, Southbend, 1100 Old Honeycutt Rd., Fuquay ­Varina, North Carolina 27526.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause
property damage, injury or death. Read the installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.

COUNTER TOP

CONVECTION STEAMER

(Manual Section CS)

1100 Old Honeycutt Road

Congratulations! You have just purchased one of the finest pieces of heavy-duty, commercial cooking equipment on the market
today.

You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to some of the
toughest standards in the industry — those of Southbend. Each piece of Southbend equipment has been carefully engineered and
designs have been verified through laboratory tests and field installations in some of the more strenuous commercial cooking
applications. With proper care and field maintenance, you will experience years of reliable, trouble -free operation from your
Southbend equipment. To get the best results, it's important that you read this manual carefully.

TABLE OF CONTENTS:

SECTION ONE - INSTALLATION

Specifications ......................................…………...... 1

Installation .....................................……………........ 2

Performance Check………………………………… 5
SECTION TWO - USER'S GUIDE

Warranty.........................................…………….......

Operation....................................……………............

Cooking Hints.........................…………........... . ....

Maintenance............................…………........... . ....

SECTION THREE - SERVICE

1
2

3
7

Adjustments ..................................……............ .... .. 1

Troubleshooting .............................…....................... 5

Schematic Drawings……………………………….. 7
SECTION FOUR - PARTS

Parts List.......................................……..................... 1

RETAIN THIS MANUAL FOR FUTURE REFERENCE.

INTENDED FOR COMMERCIAL USE ONLY. NOT FOR HOUSEHOLD USE.

WARNING – WARRANTY WILL BE VOID IF
A. SERVICE WORK IS PERFORMED BY OTHER THAN A QUALIFIED TECHNICIAN
B. OTHER THAN GENUINE SOUTHBEND REPLACEMENT PARTS ARE INSTALLED.

FOR YOUR SAFETY

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

KEEP AREA AROUND APPLIANCES FREE AND CLEAR FROM COMBUSTIBLES.
IN THE EVENT A GAS ODOR IS DETECTED. SHUT DOWN EQUIPMENT AT THE MAIN

SHUTOFF VALVE AND CONTACT THE LOCAL GAS COMPANY OR GAS SUPPLIER FOR
SERVICE.

southbend

A MIDDLEBY COMPANY

Fuquay, NC 27526
[phone]
FAX [phone]
[phone]

COUNTER TOP

CONVECTION STEAMER

USER'S GUIDE

LIMITED WARRANTY

Southbend warrants that the equipment, as supplied by the factory to the original purchasers, is free from defects in materials
and workmanship. Should any part thereof become defective as a result of normal use within the period and limits defined
below, then at the option of Southbend such parts will be repaired or replaced by Southbend or its Authorized Service Agency.
This warranty is subject to the following conditions:

If upon inspection by Southbend or its Authorized Service Agency it is determined that this equipment has not been used in an
appropriate manner, has been modified, has not been properly maintained, or has been subject to misuse or misapplication,
neglect, abuse, accident, damage during transit or delivery, fire, "flood, riot or Act of God, then this warranty shall be void.

Specifically excluded under this warranty are claims relating to installation; examples are improper utility connections and
improper utilities supply. Claims relating to normal care and maintenance are also excluded; examples are calibration of
controls, and adjustments to pilots and burners.
Equipment failure caused by inadequate water quality is not covered under warranty. WATER QUALITY must not exceed the
following limits: Total Dissolved Solids (TDS) - 60 PPM (Parts Per Million). Hardness - 2 Grains or 35 PPM, PH Factor

- 7.0 to 7.5. Water pressure 30 PSI minimum, 60 PSI maximum. Boiler maintenance is the responsibility of the owner and is not
covered by warranty.
This equipment is intended for commercial use only. Warranty is void if equipment is installed in other than commercial
application.

Repairs under this warranty are to be performed only by a Southbend Authorized Service Agency. Southbend can not be
responsible for charges incurred from other than Authorized Southbend Agencies. THIS WARRANTY MUST BE SHOWN TO AN
AUTHORIZED SERVICE AGENCY WHEN REQUESTING IN-WARRANTY SERVICE WORK. THE AUTHORIZED SERVICE
AGENCY MAY AT HIS OPTION REQUIRE PROOF OF PURCHASE. This warranty does not cover services performed at
overtime or premium labor rates nor does Southbend assume any liability for extended delays in replacing or repairing any items
in the equipment beyond the control of Southbend. "Southbend shall not be liable for consequential or special damages of any
nature that may arise in connection with such product or part." Should service be required at times which normally involve
overtime or premium labor rates, the owner shall be charged for the difference between normal service rates and such premium
rates. In all circumstances, a maximum of one hundred miles in travel and two and one half hours (25) travel time shall be
allowable. In all cases the closest Southbend Authorized Agency must be used. The actual warranty time periods and exceptions
are as follows:
This warranty only covers product shipped into the 48 contiguous United States and Hawaii, one year labor, one year parts
effective from the date of original purchase. There will be no labor coverage for equipment located on any island not connected
by roadway to the mainland. Exceptions to standard warranty, effective within above limitations:

Glass Windows, Door Gaskets, Rubber Seals, Light Bulbs, Ceramic Bricks,

Sight Glasses, Cathodic Descalers or Anodes ..…......………………………………………...................... 90 days material and labor

Stainless Steel Fry Pot.....................…………….…………………... .4 years extended material warranty on fry pot only — no labor

Stainless Steel Open Top Burners..………….………………...........4 years extended material warranty on burners only — no labor

Pressure Steam Boiler Shell .......…………………………........ Prorated 4 years extended warranty on boiler shell only — no labor

In all cases parts covered by a five year warranty will be shipped FOB the factory after the first year. Our warranty on all
replacement parts which are replaced in the field by our Authorized Service Agencies will be limited to three months on labor, six
months on materials (parts) effective from the date of installation. See LIMITED WARRANTY

- REPLACEMENT PARTS for conditions and limitations.
If the equipment has been changed, altered, modified or repaired by other than a qualified service technician during
or after the one year limited warranty period, then the manufacturer shall not be liable for any damages to any person
or to any property which may result from the use of the equipment thereafter.
"THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS, AND CONSTITUTES THE ENTIRE
LIABILITY OF SOUTHBEND. IN NO EVENT DOES THE LIMITED WARRANTY EXTEND BEYOND THE DURATION
OF ONE YEAR FROM THE EFFECTIVE DATE OF SAID WARRANTY."

Boiler shells which have not been properly maintained will not be covered by warranty.

COUNTER TOP CONVECTION STEAMER

SECTION TWO — USER'S GUIDE

PAGE 1

Litho in U.S.A.

OPERATION

THEORY OF OPERATION:
Compared to other steam cookers with complicated boilers, the Southbend 2001 is a very simple machine. The

bottom, or floor, of the compartment is heated. Water flows onto this heated surface, boils, and turns to steam. A fan
circulates the steam in the compartment when the door is closed. There is no pressure.

All equipment must be installed correctly to insure proper operation and reliable service. Installation instructions
must be followed by a qualified technician.
Before you turn the unit on, be sure that you have: POWER to unit, WATER to unit, and OPEN DRAIN. NOTE:

Your Southbend Convection Steamer must be thoroughly cleaned every day.

CAUTION: DO NOT USE VINEGAR OR ANY CORROSIVE CLEANER. USE ONLY CLEANERS
APPROVED FOR STAINLESS STEEL.

Before starting the unit, review the following:

A. Be sure overflow pipe in back right hand comer of the cooking compartment is in position.

B. Be sure the drain outlet is not blocked in any way. (The Southbend 2001 drain line must be free venting.)
C. Be sure the pan supports and fan guard are well secured.

D. Be sure the drip pan is in proper position with the drain hole located above the drain outlet.

CONTROL INSTRUCTIONS:

1. For manual operation, press right-hand rocker switch to "MANUAL" and select your choice on left-hand rocker
switch, "HI or LO." Red and amber lights on switch turn on when it's "HI" power and amber light only when
it's "LO" power. Unit is now in operation and will be generating steam in a few minutes (approximately 4
minutes from a cold start).

2. For automatic timed operation, press right-hand rocker switch to "AUTOMATIC" and select your choice on
left-hand rocker switch "HI" or "LO." Set timer by positioning knob pointer to desired time. When time elapses,
buzzer will sound. Buzzer may be shut off by moving selector switch to "MANUAL," shutting unit off,
resetting to a new time, or turning knob counter clock-wise past "0" time to Hold/Off position.

3. To restart timer, set to new time marking.

NOTE: For short time settings (under 20 minutes) first turn knob past "30" setting then back to desired time.

INSTRUCTIONS FOR TURNING OFF BUZZER:

The Southbend Steamer is supplied with a continuous ring buzzer. This buzzer is activated automatically in the
automatic mode of operation when the cooking cycle is complete. This buzzer can be turned off by:

1. Resetting to a new time.

2. Shut unit off (left hand switch to middle position).

3. Set the right-hand rocker switch to manual.

4. Turn knob full counterclockwise past "0" time to Hold/Off position.

COUNTER TOP CONVECTION STEAMER
SECTION TWO — USER'S GUIDE

PAGE 2

Rev. 12-92

MAINTENANCE

Southbend equipment is sturdily constructed of the best quality materials and is designed to provide durable service when treated
with ordinary care. To expect the best performance, your equipment must be maintained in good condition and cleaned daily.
Naturally, the periods for this care and cleaning depend on the amount and degree of usage.

DAILY CLEANING:

Following daily and periodic maintenance procedures will enhance long-life for your equipment. Climatic conditions —
salt air — may require more thorough and frequent cleaning or the life of the equipment could be adversely affected.

As with any cooking utensil, the unit should be thoroughly washed with a mild detergent and warm water every day.
Remove the pan supports, drip pan, fan guard, and overflow pipe. Wash separately.

All water will drain out of the compartment. Clean all interior surfaces, including the fan and heating element with a food equipment
cleansing and de-liming solution. Rinse with clean water.

Return all cleaned parts to the unit to make ready for the next day's operation.
It is advisable to leave door open when the unit is not in use. This allows the unit to dry thoroughly after cleaning and also prolongs

the life of the door seal.

CAUTION: DO NOT USE ANY CORROSIVE CLEANER. USE ONLY CLEANERS APPROVED FOR
STAINLESS STEEL.

STAINLESS STEEL: To remove normal dirt, grease or product residue from stainless steel, use ordinary soap and
water (with or without detergent) applied with a sponge or cloth. Dry thoroughly with a clean cloth. Never use
vinegar or any corrosive cleaner.

To remove grease and food splatter or condensed vapors that have baked on the equipment, apply cleanser to a damp
cloth or sponge and rub cleanser on the metal in the direction of the polishing lines on the metal. Rubbing cleanser as
gently as possible in the direction of the polished lines will not mar the finish of the stainless steel. NEVER RUB
WITH A CIRCULAR MOTION. Soil and burnt deposits which do not respond to the above procedure can usually be
removed by rubbing the surface with SCOTCH-BRTTE scouring pads or STAINLESS scouring pads. DO NOT USE
ORDINARY STEEL WOOL as any particles left on the surface will rust and further spoil the appearance of the
finish. NEVER USE A WIRE BRUSH, STEEL SCOURING PADS (EXCEPT STAINLESS), SCRAPER, FILE OR
OTHER STEEL TOOLS. Surfaces which are marred collect dirt more rapidly and become more difficult to clean.
Marring also increases the possibility of corrosive attack. Refinishing may then be required.

TO REMOVE HEAT TINT: Darkened areas sometimes appear on stainless steel surfaces where the area has been
subjected to excessive heat. These darkened areas are caused by a thickening of the protective surface of the stainless
steel and are not harmful. Heat tint can normally be removed by the foregoing, but tint which does not respond to this
procedure calls for a vigorous scouring in the direction of the polish lines using SCOTCH-BRITE scouring pads or a
STAINLESS scouring pad in combination with a powdered cleanser. Heat tint action may be lessened by not
applying or by reducing heat to equipment during slack periods.

COUNTER TOP CONVECTION STEAMER

SECTION TWO — USER'S GUIDE

PAGE 7

SERVICE

COUNTER TOP CONVECTION STEAMER

SECTION THREE – SERVICE

PAGE 7

SERVICE

Litho in U.S.A

COUNTER TOP CONVECTION STEAMER
SECTION THREE – SERVICE
PAGE 8

Rev. 12-92

southbend

A MIDDLEBY COMPANY

Convection Ovens Ranges Steam Kettles Under Fired Broilers
Cook & Hold Convection Ovens Fryers Tilting Braising Pans Salamander Broilers

Bake & Roast Ovens Special & Custom Equipment Cooker/Mixer Kettles Cheese Melters
Pizza Ovens Convection Steamers Floor Model Broilers Counter Top Broilers & Griddles

COUNTER TOP

CONVECTION STEAMER

9161

A MIDDLEBY COMPANY

A product with the Southbend name incorporates the best in durability and low
maintenance. We all recognize however, that replacement parts and occasional
professional service may be necessary to extend the useful life of this unit. When
service is needed, contact a Southbend Authorized Service Agency, or your dealer.
To avoid confusion, always refer to the model number, serial number, and type of
your unit.

southbend

1100 Old Honeycutt Road
Fuq Fuquay-Varina. NC 27526

PART NUMBER 1173012

(919)552­FAX [phone]

[phone]

TO: Southbend Parts & Service Distributors

FROM: Thomas S. Enyeart

Manager, Technical Services

DATE: February 11, 1991 BULLETIN #9105
SUBJECT: Model 2001 and R-1 In Line Water Strainer

Please insert this bulletin in your roaster Southbend manual in Section ST behind the
2001 manual.

A new improved in line water strainer is now being supplied on all Model 2001 and R-1
Convection Steamers. This is a Y type which incorporates a clean out screen.

The Part number is 1173428 and it replaces #PP-629.

Part number 1173428 is on units manufactured January 2, 1991 and after; serial numbers
beginning with 91A and up. Part Number PP-629 was discontinued at the end of December
1990; serial numbers beginning with 90L and before.

Although #1173428 replaces #PP-629, it is not a direct replacement. For the first change
over, you need to use Kit #4440329. After using this kit one time, you then will then just use
#1173428.

A replacement strainer screen is available for this new strainer; Part # 1173429.

Recap:

#PP-629 No longer available - use 173428 or 4440329

1991 List Price

#1173428 In Line Strainer $32.50
#1173429 Replacement Screen $ 3.50

for 1173428

#440329 Replacement Strainer $44.50

Kit to Convert from #PP-629 to 1173428

TE/dy

1100 Old Honeycutt Rd.
Fuquay-Varina, NC 27526
[phone]
FAX [phone]

TO: Southbend Parts & Service Distributors

FROM: Thomas S. Enyeart

Manager, Technical Services

DATE: June 10, 1991 BULLETIN #9122

SUBJECT: Model 2001 - New Improved Door Latch/Catch

Please insert this bulletin behind the 2001 owners manual in the ST-Steamer section
of your master Southbend manual.

Effective May, 1991, serial number 91C46648 and all there after.

A new improved door latch and door catch are now being supplied on model 2001
steamers. This new design allows for improved latching action and easier, more
positive alignment adjustment.

Old style parts are no longer available. The first time a change of these parts is
made, you must use part #4440334 Door Latch/Catch Improvement Kit.

New Parts:

#1173531 Door Handle Assembly (replaces #6600376)
#1173530 Door Latch (replaces #6600434)
#1173529 Door Catch (replaces #132125)
#4440334 Door Latch/Catch Improvement Kit

Contains one each #1173531 Door Handle Assembly, one #1173530
Door Latch, one #1173529 Door Catch and one #1173536
Instruction sheet. These parts replace old style #6600376
Handle, 6600434 Latch and 132125 Catch.

Discontinued Parts* -- No longer available

#6600376 Door Handle Assembly (replaced by #1173531)
#6600434 Door Latch (replaced by #1173530)
#132125 Door Catch (replaced by #1173529)

* As stated before, when first changing any of these three parts,

they all have to be changed by using the replacement kit or :the
individual parts.

TE/dy

1100 Old Honeycutt Rd.
Fuquay-Varina, NC 27526
[phone]
FAX [phone]

TO: SOUTHBEND PARTS & SERVICE DISTRIBUTORS

FROM: THOMAS S. ENYEART

MANAGER, TECHNICAL SERVICES

DATE: AUGUST 1, 1990 Bulletin 9012

SUBJECT: 2001 CONVECTION STEAMER
SPORADIC LOW WATER LIGHT

OVERHEATING ELEMENTS-POSSIBLE ELEMENT MELTDOWM

Please insert this bulletin in the ST-Steamer section of your master Southbend
manual behind 2001 Convection Steamer Manual #1173012.

We have had some units where the electric elements actually melt down. In all
cases the high limit control had either been adjusted or the unit had been
miss-wired. If you have problems with the low water light coming on and the
unit shutting down, please check, the following: DO NOT ADJUST THE HIGH LIMIT
CONTROLS.

1. Check the interior cavity bottom for lime/mineral build up. If
lime/mineral build up exists, clean following the instructions in the
manual. Note: Lime build up acts as an insulator.

2. Be sure that during operation-the water level is at the top of the
stopper to the overflow point, and of uniform depth throughout the
cavity. If water level is uneven, level the unit. If the water level
is not -at the top of the stopper check the following:

a. Be sure there is no lime build up on the stopper or the drain

opening. If there is, clean following the instructions in the
manual.

b. Be sure the stopper fits properly so the water is forced to drain

over the top and not around the stopper.

c. Be sure water flow into the unit is sufficient to provide the

proper water level. If not take what ever steps are necessary
to assure same.

1100 Old Honeycutt Rd.
Fuquay-Varina, NC 27526
[phone]
FAX [phone]

August 1, 1990
Page 2

3. Check the boiling pattern of the water on the interior cavity bottom.
The pattern should be in the shape of the 3 elements. If the boiling
pattern is good this means the heat transfer is good. If the boiling
pattern is not good there is bad heat transfer - you will probably
have to remove the elements, apply a new coat of thermal grease, and
then reinstall the elements. Note:' The bottom must be flat to
assure a good contact. Please refer to the manual.

4. The high limit is set to shut down the unit when the element reaches
450 degrees. (The normal operating element temperature is
approximately 370 degrees). You can check the element temperature by
using a temperature probe (remove element cover and go through the
rear of the unit). Sense the element where the high limit bulb
contacts the element.

5. Be sure the high limit sensing bulb is secure to the element.

Performing these checks should eliminate any problems and assure the unit
is operating as designed.

AS previously Stated. DO NOT UNDER ANY CIRCUMSTANCES ADJUST THE HIGH LIMIT
CONTROLS. Not only can this result in destruction of the unit, it nay
create unsafe conditions for the user. Any person who adjusts this control
will be solely responsible!

TSE/tws

S E R V I C E

southbend B•U•L•L•E•T•I•N

TO: Southbend Parts & Service Distributors
FROM: Thomas S. Enyeart- CFSP

Director Product Service

DATE: February 7, 1994 BULLETIN #9433
SUBJECT: Availability of Stainless Steel Water Jet Nozzle

Model 2001

Effective Date: Special Part in now available
Please insert this bulletin with #1173012 Counter Top Convection Steamer

owners manual in the ST-Steamers-Pressure less & Pressure section of your
master Southbend manual.

This new part is not a replacement of existing 6600241 Nozzle in standard
production. It is a special Stainless Steel Jet Nozzle to be used where water
conditions dictate, and is available on special request only.

New Part:
6600241-SS Stainless Steel Full Jet Nozzle

List Price – effective 1-15-94

TE/dy

1100 Old Honeycutt Rd. • Fuquay-Varina, NC 27526 • [phone] • [phone] • Fax [phone]

Parts Service Hotline (800) 54 RANGE (800-547-2643)