Source Green Heat SGH-IFP1500 User Manual

Infrared Fireplace Heater

OWNERS INSTALLATION AND OPERATING MANUAL

Model: SGH-IFP1500

Safety Notice

Please read this entire Installation and Operating Manual BEFORE installing and using your new
Infrared Fireplace Heater. Failure to fully understand and follow instructions may result in property
damage, bodily injury, or even death.
If your Infrared fireplace heater is not used properly, a house fire may result. For everyone’s safety,
FOLLOW all Installation and Operating Directions. Infrared fireplace heaters have been designed
for use in the US and are suitable for mobile homes.

Save These Instructions

TABLE OF CONTENTS

Topic Page(s)

Introduction 3

Specifications 3

Safety Information 4-5

Fireplace Placement 6

Fireplace Operation 7

Troubleshooting and Fireplace Maintenance 8

Warranty 9-10

Warranty Claim Contact Information 11

*Contents in the box:

1. Infrared Fireplace heater

2. Instruction manual

3. Remote control (2 AAA batteries not included)

INTRODUCTION

Thank you for choosing one of the best Infrared absorption fireplace heaters available in the
market today. By using this infrared fireplace heater you can efficiently heat up to 1500
square feet! You can even turn down the main thermostat in your home and let this heater
carry some of the home heating duty. This fireplace heater is NOT intended to replace your
homes furnace; rather it is designed to be a supplement to it. It is not an instant heater – it
can take up to 24 hours for a room to reach the desired temperature. Our Infrared fireplace
heaters have been tested and listed for installation in residential and mobile homes by UL:

SPECIFICATIONS:

Electrical:

Voltage: 120v~60Hz,
Power consumption: 1000-1500 Watts,
Thermostat range: 50-90 Fahrenheit,

Coverage:

Up to 1,500 square feet

Dimensions:

31.5” x 11.5” x 25.2”, 60 lbs

Safety Features:

Overheat shut off.

Features:
Remote control
Vivid Log/ Flame Effect
Eco Friendly Wood

IMPORTANT SAFETY INSTRUCTIONS

READ AND UNDERSTAND ALL INSTRUCTIONS BEFORE

USING THE HEATER

WARNING

! POTENTIAL FOR ELECTRICAL HAZARD!

When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:

1. Read all instructions before using this heater.

2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. If provided, use handles when moving this heater. Keep combustible
materials, such as furniture, pillows, bedding, papers, clothes, and curtains at
least 3 feet, from the front of the heater and keep them away from the sides and
rear.

3. Extreme caution is necessary when any heater is used by or near children or
invalids and whenever the heater is left operating and unattended.

4. Always unplug heater when not in use.

5. Do not operate any heater with a damaged cord or plug or after the heater
malfunctions, has been dropped or damaged in any manner. Return heater to
authorized service facility for examination, electrical or mechanical adjustment, or
repair.

6. Do not use outdoors.

7. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may fall into a bathtub or other water
container.

8. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or
similar coverings. Arrange cord away from traffic area and where it will not be
tripped over.

9. To disconnect heater, turn controls to off, then remove plug from outlet.

10. Connect to properly grounded outlets only.

11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening
as this may cause an electric shock or fire, or damage the heater.

12. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do
not use on soft surfaces, like a bed, where openings may become blocked.

13. A heater has hot and arcing or sparking parts inside. Do not use it in areas where
gasoline, paint, or flammable liquids are used or stored.

14. Use this heater only as described in this manual. Any other use not recommended
by the manufacturer may cause fire, electric shock, or injury to persons.

15. Always plug heaters directly into a wall outlet/receptacle. Never use with an
extension cord or re-locatable power tap (outlet/power strip).

This heater has a self – protection function. If the heater does not operate
normally, check cord and heater placement, then UNPLUG IT FROM THE
OUTLET & PLUG IT BACK TO OUTLET TO RESET.

Grounding

This heater is for use on 120 volts. The cord has a plug with three blades for proper
grounding. DO NOT attempt to modify the plug in any way or use adaptors to defeat the
purpose of the grounding feature. Plug ONLY into a receptacle that accepts three-blade plug.

FIREPLACE PLACEMENT

Our Infrared fireplace heater is a very safe and effective room heater. It produces safe, clean
and economical heat by utilizing quartz infrared heating elements and heat exchangers. The
heating process of the Infrared fireplace heater is similar to the way the sun warms the earth.
The infrared elements warm the heat exchangers and the whisper quiet fan distributes the
accumulated warmth. This process is unique among heaters in that it minimizes wasteful
heat collection at the ceiling height of rooms and targets it toward the living space instead.

To achieve maximum efficiency of your Model SGH-IFP1500 Infrared fireplace heater, please
consider the following recommendations:

1. Locate your Infrared fireplace heater close to an inside wall of the room in which it will be

used. Face the exhaust vents of the heater toward the cooler outside walls of the house.
This positioning will allow the heat to be moved across the room toward the outside walls
to provide more even warmth throughout the room.

2. Make sure that windows and doors are not allowing a high rate of airflow into the room

where you will locate your room heater. High airflow will minimize the effectiveness of
your Infrared fireplace heater as it would any conventional type heater.

3. For best results, always try to maintain a minimum of 40% relative humidity in the

environment to be heated.

4. It is recommended that the Infrared fireplace heater be used in rooms that are insulated

according to code. You can use your heater in a room whether insulated or not, but a non­insulated room will cause greater and faster heat loss which is counterproductive to the
efficiency of the heater.

5. Keep the area around the heater clear of clutter and obstacles so that there is free airflow

to and from the heater.

6. Be mindful to keep your heater out of the main traffic thoroughfares of the room in which it

is located; it should be a welcome addition to the room rather than an obstacle to be
stepped over or stepped around.

Control Panel

Remote Control

FIREPLACE OPERATION

Plug your Infrared fireplace heater power cord into a 120V, 15amp or 20amp three-bladed receptacle.

To Turn the Fireplace On: Press the Power button on the control panel or on the remote
control.

Default Set Temperature: The default set
temperature every time the heater is powered on is
typically 72°. This default cannot be changed. You
will have to set it accordingly every time you power
it off.

Ambient Temperature: To view the ambient room

temperature, press and hold the Temp up
button for a few seconds, the room temperature will
display for a short period of time, then return to the
desired set temperature.

To Set Desired Temperature:

Press the UP or DOWN button on the
control panel or on the remote control. When the
desired set temperature is reached by the heater’s
internal thermostat, the heater will stop heating
automatically, but the fan will continue to run for
approximately 5 minutes (3 minutes when powered
off) so that unit’s chamber can cool. When the
ambient temperature drops below the set desired
temperature, the heater will cycle on again.

To Set Heat Level: Press the heat button on
the control panel or remote control to switch between High and Low heat. The corresponding
High (H) or Low (L) light will switch on. In the High mode, the fan will not change speeds.
Rather, the heating elements will allow for higher heat output. The High level uses 1500 watts,
while Low heat level uses approximately 1000 watts.

Celsius and Fahrenheit: The heater displays temperature in Fahrenheit as the default, but
has the capability to display it in Celsius as well.

To change between °Celsius and °Fahrenheit: Press

To Set Flame Brightness: Use the Dimmer button on the control panel or remote

control. The flame brightness control button is used to increase or decrease the brightness of
the flame and ember. Press once, the brightness will start and keep changing. Press

again to set the desired level.

TROUBLESHOOTING

If your heater unit shuts off unexpectedly:

1. Be sure the power cord is plugged into a working electrical outlet.

2. Check for any obstructions. If you find one, turn the hearting unit OFF and unplug it. Wait at least
10 minutes to allow the heating unit to cool completely before removing any obstruction. When
done, plug in the heating unit and follow the Operation Instructions.

If your heater unit tips over:

1. Set the unit back in its upright position and check for any damage is detected unplug unit and
contact customer service for further assistance.

2. If no damage is detected, push the power button to turn the unit back on.

If your fireplace does not illuminate properly:

1. The light bulbs may have vibrated loose and need to be tightened.

2. The light bulbs may be damaged, and need to be replaced.

FIREPLACE MAINTENANCE

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk

of fire, electric shock to persons or damage.

LIGHT BULB REPLACEMENT

Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and
detail of the log exterior disappears. There are two bulbs under the log set.

WARNING: Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid
burning of skin.

BULB REQUIREMENTS

Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small) socket base, rating voltage 120
volts, rating power 40 watts.

CAUTION: Do not exceed 40 watts per bulb.

CHANGING LIGHT BULBS

Unplug the unit first.

1. Open the light bulb area: Hold left and right side of the cover of the light bulbs at the bottom of your
firebox and pull straight out. You can see two bulbs in the firebox.

2. Examine the bulbs to determine which bulbs require replacement.

3. Remove old bulb and replace with a new one. Hold the socket while unscrewing or screwing bulbs.

4. Replace the cover of light bulbs.

Limited Manufacturer Warranty

3 Year Limited Warranty: SOURCE GREENHEAT warrants this heater against defects in materials and
workmanship on functional parts, for a period of 3 years from the original date of purchase. Your sales
receipt showing the date of purchase of the product is your proof of purchase. Keep it in a safe place

for future reference.

Manufacturer Warranty

All SOURCE GREENHEAT products are manufactured with the highest quality materials and are
warranted to be free from defects in material and workmanship at the time of purchase. This limited
warranty applies to products manufactured or distributed by the SOURCE GREENHEAT brand name, are
delivered in the continental United States, and extends to the original purchaser, or gift recipient. This
warranty becomes valid at the time of purchase and terminates either by the specified time frame listed
above and/or owner transfer (unless otherwise authorized by SOURCE GREENHEAT, as the
manufacturer). Any extended warranties (warranties that cover above and beyond this manufacturer
warranty) that are sold through a retailer or third party, are not directly correlated with this SOURCE
GREENHEAT limited warranty, and may be redirected to said retailer or third party for coverage.

Extent of Warranty

This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note
that surface cracks are not considered defects in material or workmanship, as they are normal characteristics
of all wood. Unless SOURCE GREENHEAT was the direct shipper, shipping damage should be addressed
with the shipping company, retailer, or place of purchase, prior to making a claim to SOURCE
GREENHEAT, as the manufacturer.

The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed repairable by the SOURCE GREENHEAT warranty department. The
purchaser may also opt to ship the product to SOURCE GREENHEAT to have it repaired. The purchaser
will be responsible to prepay any shipping charges (both ways), export taxes, custom duties and taxes, or
any other charges associated with the transportation of the unit. In addition, the purchaser is responsible for
insuring any parts shipped or returned, if desired. For products the warranty department deems un-
repairable, or discontinued, SOURCE GREENHEAT reserves the right to issue a refurbished product, or
product similar in size and functionality as a replacement for the defective unit, if available. All exchanged
parts and products replaced under this warranty will become the property of SOURCE GREENHEAT.
SOURCE GREENHEAT reserves the right to change manufacturers of replacement parts or products for
use, in order to cover any existing warranty. Any parts determined defective may asked to be returned to
SOURCE GREENHEAT or its representatives to validate a claim. Non-Warranty replacement parts will
be warranted 30 days from the time the purchaser receives them.

The purchaser must present SOURCE GREENHEAT with proof of purchase documents (including the
date of purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase
documents will be just cause to VOID this limited warranty. Products, in which the serial number has been
defaced or removed, are not eligible for warranty coverage. Continued…

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or repairs
(unless authorized verbally, or in writing, by an Authorized SOURCE GREENHEAT Representative)
alteration by non-SOURCE GREENHEAT authorized personnel, inappropriate installations, or any case
beyond the control of SOURCE GREENHEAT. Examples of warranty invalidation may also include, but
are not limited to:

• Use of lacquer or paints in (and around) the

heaters

• Heater placed on non-approved surfaces

• Electrical requirement deficiencies (15-20

amp dedicated outlet)

• Use on Extension Cords/Timers/Surge

Protectors/GFCI

• Outdoor applications

• Normal wear/tear/weathering

• Pet/Consumer accidents

• Purchases from dealers unauthorized by

SOURCE GREENHEAT (Authorization in
writing)

Disclaimers

SOURCE GREENHEAT shall not be liable for any loss due to use (or misuse) of the heater or other
SOURCE GREENHEAT products or other incidental or consequential costs, expense or damages

without irrefutable foundations. Under no circumstances shall SOURCE GREENHEAT or any of its
representatives be held liable for injury to any person or damage to any property, however arising. Any
implied warranty shall have duration equal of the applicable warranty stated above. Specifications are
subject to change without notice or obligation.

Legal Remedies

This limited warranty gives the original purchaser specific legal rights. Other rights may vary from
state to state.

11

Customer Service and Support

To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:

Contact SOURCE GREENHEAT PRODUCTS Technical Support

E-mail: [e-mail]

Phone: [phone] or 1-214-614-2509

Visit us: www.Sourcegreenheat.com

You will need to provide the unit's model number, serial number (located

on the heater’s front panel, rear panel, or on the box), date of

purchase, retailer of purchase, a daytime phone number, and possibly a
copy of your receipt.

Be Patient, Clear, and Concise.

Describe the issue and symptoms you have for, and about the product. A
certified SOURCE GREENHEAT Technical Support agent will give you an
evaluation of your issue and your resolution options. If the answer is not
available at that time, you will be referred to the appropriate channels, or
given a call/e-mail back within 72 hours with an answer or resolution.

*E-Mail is the Preferred Method of Communication