Source Green Heat SGH-750 User Manual

Source GreenHeat Infrared Heater

User’s Manual

Model# SGH-750

FOR INDOOR USE ONLY

120VAC 15 AMP DEDICATED CIRCUIT

The SGH Infrared Heater works with your in‐home furnace to provide

supplement heat. Carefully and thoroughly read this manual before using the
SGH Infrared Heater for the first time. We recommend keeping this manual for
regular review and future reference. This heater is intended for residential use.

Introduction

IMPORTANT INSTRUCTIONS

SOURCE GREENHEAT Infrared Heaters utilize the latest infrared heat technology. SGH Infrared
Heaters provide a safe, convenient, clean, and economical way to distribute heat throughout your home
or business without producing deadly fumes or monoxide gases. Our heating system produces infrared
heat that can potentially relieve symptoms of cardiovascular conditions and inflammatory diseases.
Infrared heat technology, in general, produces rays that are safe and highly beneficial to our bodies and
health professionals have been using infrared technology for decades to treat muscle and joint pains.

SGH Infrared Heaters are constructed of a wood housing. They are equipped with nylon caster wheels
for easy mobility. And the highly efficient filter can be maintained and cleaned by simply rinsing with
warm water.

Safety

USE CAUTION

Save these instructions because electrical safety is essential to keeping your home safe. When using an
electrical appliance, basic precautions should always be followed to reduce the risk of fire, electric shock,
and injury to persons. Please adhere to the following safety instructions:

 The heater must be operated by an adult. Keep heater out of the reach of children.
 Only operate the heater when it is on the floor.
 Do not operate heater near any water.
 Do not plug heater into any other cord connected device such as power strip, surge protector,

multiple outlet adapter, grounding adapter, outlet-type air fresheners or extension cords. Plug the
heater cord directly into a 3-prong 120V 15 amp grounded circuit receptacle.

 Never plug heater cord into a loose fitting or broken receptacle.
 Never alter the heater’s design or operation. Such actions will void warranty and could result in

injury and/or death.

 Do not operate the heater if it has a damaged cord or plug.
 Do not operate the heater if there are signs of malfunction. If the heater has been dropped or

damaged, do not operate.

 Keep combustible materials such as furniture, pillows and other bedding materials, paper(s),

clothing, and curtains at least three feet away from all sides of the heater during operation.

 Always unplug heater when not in use.
 Do not use the heater outdoors.
 Do not run heater cord under carpet. Do not cover cord with throw rugs, runners, or similar

coverings. Do not route cord under furniture or appliances. Route cord away from traffic areas.

 Do not use the heater in bathrooms, laundry rooms, or similar indoor locations.
 Turn off heater before unplugging.

 Do not insert any foreign object or allow foreign object to enter the ventilation opening or

exhaust opening as this may cause electric shock, fire, and/or injury.

 Never block the air intake or exhaust opening in any manner as this could lead to fire.
 Do not locate heater, when in use, immediately below a receptacle.
 Never operate heater in or around a bathtub, shower, or swimming pool.

 Only open heater if instructed by an authorized representative of the manufacturer. There are

limited user-serviceable parts inside.

 Use heater only as described in this manual. Any other use is not recommended by the

manufacturer as it may lead to fire, electric shock, and/or series physical injury or death.

Heater Specifications

SGH Heater Model# SGH-750

Carton Size: 17.3” x 15.4” x 20.9” Thermostat: Electronic Analog
Heater Size: 14.9” L x 13” W x 17.7” H Fan System: Cross Flow Fan
Net Weight: 24.2 lbs Fan Noise Level: 46 db
Gross Weight: 27.5 lbs BTU: Approximately 5100
Cabinet: Wood, Dark Oak Delayed Start Function
Power Cord: 5.8 ft / 16 gauge Remote Control
Heating Elements: 1 Infrared Quartz Bulb “HI” Function: 1500 watts
2 Resistance wire panel system (RMS) “LOW” Function: 750 watts
Power Requirement: 120V 15 amp Washable Filter
Heating Elements Life Expectancy Potential: Rated 20,000 hrs Warranty: Limited 1-Year Parts Only
Heat Type: Quartz Infrared Heat

How It Works

The SGH Infrared Heater works with your in-home furnace to provide supplement heat. In short, room
temperature air circulates from the rear of the SGH Infrared Heater, passes through a highly efficient filter,
enters a chamber that houses the Infrared Quartz Bulbs, and exits as heated air from the Diathermanous
Copper Plate constructed on the front of the unit. The SGH Infrared Heater ideally heats a room of 500
to 700 square feet, but can be used to heat up a single room size up to 750 square feet, depending on
the ambient temperature. And it does all this with a noise level below 46db. The SGH Infrared Heater is
not for use as the primary/sole heating system.

Components and Functions

A. The SGH Infrared Heater is constructed with 1 Infrared Quartz Bulb and a 2 resistance wire

system. It functions in the following way:

B. Air is drawn inside the SGH Infrared Heater, flows along the circumference of the chamber and

over the Infrared Quartz Bulbs. The bulb and RMS system produce infrared rays that heat the air
which passes through the inner chamber.

C. A Cross-Flow Fan pushes air over these Infrared Quartz Bulbs, and is blown out laterally creating

a uniform flow of warm air.

D. The SGH Infrared Heater has a Delay Start Function which controls the AC Cross Flow Fan. The

purpose of the Delay Start Function is to allow the Infrared Quartz Bulbs to heat up before the fan
begins to circulate the air flow. In addition, the AC Cross Flow Fan will continue to circulate the
airflow after the power is turned off to circulate the remaining warm air from the Heater to cool the
unit down.

E. The LED Digital Display is a convenient, stylish, and modern way to display the set temperature

and time. This attractive addition compliments the SGH Infrared Heater, in that, it simplifies and

makes controlling the unit easy. Operating the heater is logical and can be done on the unit itself

Function Display

or by remote.

Unpacking the SGH Infrared Heater

1. First, check the carton to make sure there are no obvious damages that may have occurred
during shipment.

2. Open the SGH Infrared Heater packaging and remove the heater by sliding it from the box. You
may want to gently and cautiously turn the entire box upside down letting the heater slowly slide
out.

3. Remove all the protective materials from the heater. It may be a good idea to keep the protective
materials and packaging for storage during the off-season.

Operating Instructions

Visually inspect the SGH Infrared Heater for any damages before operation. Do not operate

the heater if any damages are detected. Contact your dealer immediately.

NOTE: “UP” and “DOWN” arrow buttons on the control panel and remote control have

dual function capabilities.

Adjust TIME / TEMP with up arrow or adjust HI / LOW settings.

Adjust TIME / TEMP with down arrow or adjust 0C/0F settings.

1) Plug the power cord directly into a conventional 120V 15 amp outlet and press the MASTER
POWER switch on the rear of the portable heater. Then press the POWER button on the front
control panel or on the remote to start the unit. The LED display will show the default value as
720F/220C.

(Note: If the ambient temperature (the temperature in the area around the heater) is greater than the set
temperature, the HI/LOW display, fan, and Quartz Bulbs will not operate.)

2) By pressing the 0C/0F/Down button, you can switch the temperature format from Fahrenheit to

Press TIME to switch
to time status, then
press HI/LOW/UP
button once within 5
seconds to scroll up

5 seconds later the
value switches to
ambient temperature

Press the 0C/0F/Down to
switch from Fahrenheit
to Celsius.

Celsius and vice versa.

3) By pressing the TIME button, the LED display will switch from the temperature status to the TIME
status and begin to flash. The default time will display “--“. This means that the TIME is not
activated and, therefore, the heater will remain on and continue to heat cycle. You must press
the HI/LOW/UP button or the 0C/0F/DOWN again within (5) seconds to set the time. Each time
you press the HI/LOW/UP button, the time will increase by 0.5 Hr. If you press the 0C/0F/DOWN
button, the time will decrease by 0.5 Hr. The maximum value for time is 8.0 Hrs. If you do not
press the HI/LOW/UP button or 0C/0F/DOWN within (5) seconds, the time status will switch back
to the temperature status.

4) Again, the default set temperature displayed on the LED display is 720F. By pressing the TEMP

Press TEMP to switch
to temperature status,
then press HI/LOW/UP
button once within 5
seconds to scroll up

From HI to LOW

button, the LED display will switch to the temperature status and flash. You must press the
HI/LOW/UP button or 0C/0F/DOWN button once again within (5) seconds to set the desired
temperature. Each time you press the HI/LOW/UP button, the temperature setting will increase
by 10F. Press the 0C/0F/DOWN button and the time will decrease by 10F. The maximum
temperature setting is 860F (300F).

5) Press the HI/LOW/UP button to switch from HI (rated at 1500W) to LOW (rated at 750W). The
default setting is HI.

6) The SGH Infrared Heater can be turned off by pressing the POWER button. DO NOT TURN OFF
THE MASTER POWER SWITCH ON THE REAR OF THE HEATER OR UNPLUG THE HEATER
UNTIL THE FAN SHUTS DOWN. If the heater is left on using the TIME function, there will be (5)
second sound alert to let you know that the time is expiring. If no actions are taken, the heater
will shut off.

7) Note that the temperature displayed on the heater may not always match the temperature
displayed on wall thermostats, thermometers, or other external temperature read-outs. This is
because the heater is often located near the floor, which allows for it to register the temperature
of the cooler air near and around the floor (warmer air rises up). It does not necessarily mean
your room is that cooler or that the heater is not heating. If your heater’s display and your external
temperature read-out mechanism (thermometer, wall thermostat, etc.) are within a 5 to 6 degree
difference, it is completely normal.

Recommendations for Maximum Performance

1. Be sure not to place the heater in an area where the air flow or air movement is great.

2. Direct the outflow towards the center of the room and not against a solid structure, like a wall for
example. For larger areas, place the heater within a central location.

3. The SGH Infrared Heater is designed for maximum efficiency in the 680 F to 740 F range. This is
because of the ambient air moving through the heater and out constantly.

4. Existing HVAC heating system vents should be closed. This allows the heater to function in an
isolated area.

5. It is not recommended to operate heater in areas exposed to non-insulated concrete or metal
walls. Concrete floors should be covered to insulate the heat within the room.

6. If the heater filters become dirty or dusty, they must be cleaned for the heater to operate at its
maximum efficiently.

Care, Maintenance, and Storage

Before care or maintenance is applied, always unplug the cord from the receptacle. The cabinet
housing can be wiped down with water and a damp cloth or with furniture polish. The heater has a
washable filter. The filter should be cleaned regularly to provide for maximum performance. Once the
filter is removed, run warm water through and over the filter to remove dirt and dust. Shake all water
residue from the filter and replace it back in the heater. (Note: A mild soap can be applied to assist in
removing dirt and dust from the filter)

If the heater is not to be used for an extended period of time, it can be stored away. Make sure the
power is turned off and the cord is unplugged from the receptacle. Wrap the cord around the handle on
the rear of the portable heater. Cover the heater to prevent dust from accumulating on the heater. You
may want to repack it back in its original carton. Always store the heater in a dry and dust free
environment.

(Note: You may want to clean the filter prior to storing the heater away so that it is ready for operation the
next time it is put in use.)

Troubleshooting

1. PROBLEM:

a. If the Heat Emitter is broken or damaged
b. If the Control Panel is not responding, the temperature reading is above 860F/300C, or there is a burning

odor coming from the portable heater

c. Or if the power cord is damaged

SOLUTION: Contact the manufacture immediately. DO NOT attempt to operate the portable heater as this may

cause electric shock, fire, and/or injury.

2. PROBLEM:

a. The amount of heated air exiting the front of the portable heater is reduced.

SOLUTION: Check the electrostatic filter to make sure it is free of dust and dirt. Also
check the front grill and rear air intake to make sure it is not being blocked by any kind of debris.

3. PROBLEM:

a. The portable heater will not turn on.

SOLUTION: First, test your outlet to make sure it has power. You can do this by plugging in another appliance

and turning the appliance on. Secondly, check the LED display to see if it is flashing. If this is the case, press
the POWER button to turn off the TIME and resume normal operation of the portable heater. Third, check the
power switch to see if it is lighting up. If the outlet does have power, the LED display is not flashing, or the
power switch is not lighting up, contact the manufacturer immediately for further troubleshooting.

4. PROBLEM:

a. The portable heater continues to operate even when the power switch is turned off.

SOLUTION: Do not unplug. The portable heater has a fan that will continue to operate even when the power

switch is turned off. This fan continues to run in order to cool down the portable heater. Once the fan stops
running, you can then unplug the portable heater.

5. PROBLEM:

a. The control panel displays no temperature or TIME.

SOLUTION: First, check to make sure the power cord is not damaged, is plugged in, and the outlet has power.

Secondly, check to make sure the control panel is not damaged. If the control panel display continues to be
inoperable, contact the manufacturer for further troubleshooting.

6. PROBLEM:

a. The control panel is displaying a temperature and TIME, but the portable heater does not operate.

SOLUTION: The Signal Cable or other relevant plugs may have become disconnected. Please contact the

manufacture for further troubleshooting.

7. PROBLEM:

a. The heat emitter is functioning and the air outflow is working, but the temperature displayed on the LED

panel does not increase.

SOLUTION: The temperature sensor may be damaged or has become disconnected. Please contact the

manufacturer immediately for further troubleshooting.

8. PROBLEM:

a. The display shows “Er”. This error code means the heating system is not working correctly.
SOLUTION: Contact the manufacturer immediately. DO NOT attempt to operate the portable heater as this may

cause electric shock, fire, and/or injury.

Limited Manufacturer Warranty

1 Year Limited Parts Warranty: SGH warrants this heater against defects in materials and workmanship
on functional parts, for a period of 1 year from the original date of purchase. Your sales receipt showing
the date of purchase of the product is your proof of purchase. Keep it in a safe place for future reference.

Manufacturer Warranty

All SGH products are manufactured with the highest quality materials and are warranted to be free from
defects in material and workmanship at the time of purchase. This limited warranty applies to products
manufactured or distributed by the SGH brand name, are delivered in the continental United States, and
extends to the original purchaser, or gift recipient. This warranty becomes valid at the time of purchase and
terminates either by the specified time frame listed above and/or owner transfer (unless otherwise
authorized by SGH, as the manufacturer). Any extended warranties (warranties that cover above and
beyond this manufacturer warranty) that are sold through a retailer or third party, are not directly correlated
with this SGH limited warranty, and may be redirected to said retailer or third party for coverage.

Extent of Warranty

This warranty extends through the manufacturer of the product, and covers functional parts only.
Cosmetics are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note
that surface cracks are not considered defects in material or workmanship, as they are normal characteristics
of all wood. Unless SGH was the direct shipper, shipping damage should be addressed with the shipping
company, retailer, or place of purchase, prior to making a claim to SGH, as the manufacturer.

The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed repairable by the SGH warranty department. The purchaser may also opt
to ship the product to SGH to have it repaired. The purchaser will be responsible to prepay any shipping
charges (both ways), export taxes, custom duties and taxes, or any other charges associated with the
transportation of the unit. In addition, the purchaser is responsible for insuring any parts shipped or returned,
if desired. For products the warranty department deems un-repairable, or discontinued, SGH reserves the
right to issue a refurbished product, or product similar in size and functionality as a replacement for the
defective unit, if available. All exchanged parts and products replaced under this warranty will become the
property of SGH. SGH reserves the right to change manufacturers of replacement parts or products for use,
in order to cover any existing warranty. Any parts determined defective may asked to be returned to SGH or
its representatives to validate a claim. Any non-warranty/purchased replacement parts will be warranted for
30 days from the time the purchaser receives them.

The purchaser must present SGH with proof of purchase documents (including the date of purchase) if
requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will be just cause
to VOID this limited warranty. Products, in which the serial number has been defaced or removed, are not
eligible for warranty coverage.

Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or repairs
(unless authorized verbally, or in writing, by an Authorized SGH Representative) alteration by non SGH
authorized personnel, inappropriate installations, or any case beyond the control of SGH. Examples of
warranty invalidation may also include, but are not limited to:

 Use of lacquer or paints in (and around) the

heaters

 Use on Extension Cords/Timers/Surge

Protectors/GFCI

 Outdoor applications
 Normal wear/tear/weathering

 Pet/purchaser accidents
 Purchases from dealers unauthorized by

SGH (Authorization in writing)

 Electrical requirement deficiencies (15-20

amp dedicated outlet required)

 Heater placed on non-approved surfaces

Disclaimers

SGH shall not be liable for any loss due to use (or misuse) of the heater or other SGH products or other
incidental or consequential costs, expense or damages without irrefutable foundations. Under no
circumstances shall SGH or any of its representatives be held liable for injury to any person or damage to
any property, however arising. Any implied warranty shall have duration equal of the applicable warranty
stated above. Specifications are subject to change without notice or obligation.

Legal Remedies

This limited warranty gives the original purchaser specific legal rights. Other rights may vary from
state to state.

Customer Service and Support

To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:

Contact SGH PRODUCTS Technical Support

E-mail: [e-mail]

Phone: [phone]‐2066

You will need to provide the unit's model number, serial number (located either

on the heater’s rear panel, or on the carton box), date of purchase, retailer of

purchase, a daytime phone number, and a copy of your receipt if possible.

Be Patient, Clear, and Concise.

Describe the issue and symptoms you have for, and about the product. A certified
SGH Technical Support agent will give you an evaluation of your issue and your
resolution options. If the answer is not available at that time, you will be referred
to the appropriate channels, or given a call/e-mail back within 72 hours with an
answer or resolution.

*E-Mail is the Preferred Method of Communication

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