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TG400 Series
User Manual
42 pgs1.35 Mb0

Soundwin TG400 Series, TG800 Series User Manual

TG400/TG800 Series
VOIP Voice Gateway
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Version: 2.0.1
Default
Login
Details
WAN IP Address: DHCP LAN IP Address:
http://222.222.222.1 User Name: admin Password: admin
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Preface ..................................................................................................................................... 5
0.1 About this manual ........................................................................................................... 5
0.2 Copyright ........................................................................................................................ 5
0.3 Trademark ....................................................................................................................... 5
0.4 Safety Instructions ........................................................................................................... 5
0.5 Repair Warranty .............................................................................................................. 5
Introduction .............................................................................................................................. 6
1.1 Overview ......................................................................................................................... 6
1.2 Acronyms Table ............................................................................................................... 6
1.3 Introduction .................................................................................................................... 7
1.4 Front panel LED description ............................................................................................. 7
1.5 Product Specifications ..................................................................................................... 9
1.6 Telephone Specifications ................................................................................................. 9
1.7 IP Specifications .............................................................................................................. 9
1.8 Call function .................................................................................................................... 9
1.9 setting and management ................................................................................................. 9
1.10 Basic Specifications...................................................................................................... 10
Installation and setting............................................................................................................ 11
2.1 packing contents ........................................................................................................... 11
2.2 Hardware Installation .................................................................................................... 12
2.3 Quick Start .................................................................................................................... 12
Network setting ...................................................................................................................... 14
3.1 Internet ......................................................................................................................... 14
3.1.1 Static IP ...................................................................................................................... 15
3.1.2 DHCP Mode ................................................................................................................ 16
3.1.3 PPPoE Mode ............................................................................................................... 17
3.1.4 PPTP with WAN (Static, DHCP, PPPoE) ........................................................................ 18
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3.1.5 L2TP with WAN (Static, DHCP, PPPoE)......................................................................... 19
3.2 LAN interface ................................................................................................................ 20
3.2.1 User list ...................................................................................................................... 20
3.3 Dynamic DDNS .............................................................................................................. 21
3.4 QOS setting ................................................................................................................... 22
3.5 NAT Mode / Bridge mode .............................................................................................. 22
SIP Setting ............................................................................................................................... 23
4.1 SIP setting ..................................................................................................................... 23
4.1.1 Proxy server setting .................................................................................................... 23
4.1.2 SIP Advance Setting .................................................................................................... 25
4.1.3 Codec ......................................................................................................................... 26
4.2 Call Feature ................................................................................................................... 27
4.2.1 Call Forward Setting ................................................................................................... 27
4.2.2 Do Not Disturb ........................................................................................................... 28
4.3 Dialing Rule ................................................................................................................... 28
4.3.1 Dialing Plan ................................................................................................................ 28
4.3.2 Hotline Setting............................................................................................................ 29
4.4 NAT Traversal ................................................................................................................ 30
Advance setting ...................................................................................................................... 31
5.1 Phone setting ................................................................................................................ 31
5.1.1 Common .................................................................................................................... 31
5.1.2 Volume Control .......................................................................................................... 31
5.1.3 Loop Current control .................................................................................................. 32
5.1.5 Flash Hook .................................................................................................................. 33
5.1.5 SLIC Setting ................................................................................................................ 34
5.1.6 Polarity Reversal ......................................................................................................... 34
5.1.7 Caller ID Setting .......................................................................................................... 35
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5.2 Region Tone Setting ...................................................................................................... 36
5.3 DSCP Setting .................................................................................................................. 36
5.4 Voice Prompt ................................................................................................................ 36
Maintenance........................................................................................................................... 38
6.1 System .......................................................................................................................... 38
6.1.1 Account Setting .......................................................................................................... 38
6.1.2 Time Setting ............................................................................................................... 38
6.2 Tool ............................................................................................................................... 39
6.2.1 Backup / Restore ........................................................................................................ 39
6.2.2 Firmware Upgrade ...................................................................................................... 40
6.2.3 Ping testing ................................................................................................................ 40
6.2.4 Restart ....................................................................................................................... 41
6.3 Langue .......................................................................................................................... 41
Installation structure ............................................................................................................... 42
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Preface
0.1 About this manual
This manual is intended to help users to the proper use of TG400/TG800 series VOIP voice gateway. The manual will be different based on the different firmware version, the latest content (specifications) subject to the original notice, if any content in this document is supposed to change without notice.
0.2 Copyright
All rights reserved for the 2009 Telephony Corporation. The information contained in this publication is protected by copyright. Without written permission, no part of the copy, transmitted, transcribed, or translated into any language, will be stored in a retrieval system, ownership of copyright owners.
0.3 Trademark
Appear in this manual product and company names may be related to the company's registered trademark that appears in this manual product and company names used only for identification or explanation.
0.4 Safety Instructions
Use only the required power supply voltage. Power input: AC 100 - 240V, 50 - 60 Hz. To reduce the risk of electric shock, do not disassemble this product. Opening or removing components could be dangerous. Incorrect assembly may result in abnormal or damaged product, please refer to the instruction manual before use. Do not place any objects or liquid into the device, may cause electric shock, abnormal or damaged products. Products will not produce any liquid. If the product is found around the liquid leaks, identify and find the appropriate service personnel. Use the unshielded twisted pair (UTP) Ethernet cable connection RJ - 45 port.
0.5 Repair Warranty
Users buy TG400/TG800 series VOIP voice gateway products from the dealer have one year warranty. Be sure to obtain proof of purchase to the dealer and keep it. During the warranty period, if the product has any abnormalities, failure resulting in the not function proper, we will evaluate the repair fee or replacement of defective products or parts without charge. If the product is modified, abuse, tampering, destruction by improper use, or under abnormal operating conditions, such behavior is not apply the warranty policy. This warranty does not include other ancillary products authorized software vendor or accessories.
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1
Introduction
TG400/TG800 Series VoIP Gateway (VOIP Gateway) and Call Manager (Call Manage) include low-to high-end Internet telephony overall solution. This article describes how to use the Voice Gateway (VOIP Gateway) and Call Manager (Call Manage).
1.1 Overview
Internet Telephony Gateway (VOIP Gateway) is a communication device that can be
integrated analog phone, PSTN, or PBX trunk card/extension card.
TG400/TG800 series voip gateway can be connected with personal computers, such as IP
sharing / router, it may be a separate device, such as telecommunications and Internet service providers (VPN).
Provide a direct analog port. For computer modulation decoders, fax machines, analog
phones and other devices, the analog port is necessary.
Support for standard Internet services such as IP sharing, NAT, Dynamic DNS (DDNS),
Quality of Service (QoS), port filtering, IP filtering.
1.2 Acronyms Table
Acronym:
Full Name:
Acronym:
Full Name:
API
Application Interface
ACI
Audio CODEC Interface
ADC
Analog to Digital Converter
CODEC
Coder / Decoder
DAC
Digital to Analog Converter
DC
Direct Current
DDNS
Dynamic Domain Name System
DHCP
Dynamic Host Configuration Protocol
DMZ
Demilitarized Zone
DNS
Domain Name System
DTMF
Dual Tone Multi Frequency
FXO
Foreign Exchange Office
FXS
Foreign Exchange Station
GMT
Greenwich Mean Time
IP
Internet Protocol
IPSec
Internet Protocol Security
L2TP
The Layer 2 Tunnel Protocol
LAN
Local Area Network
WAN
Wide Area Network
MAC
Media Access Control
MII
Media Independent Interface
NAT
Network Address Translation
NTP
Network Time Protocol
PPTP
Point-to-Point Tunneling
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Protocol
RTP
Real-Time Transport Protocol
RTCP
Real-Time Transport Control Protocol (also known as RTP control protocol)
SIP
Session Initiation Protocol
SLIC
Subscriber Line Interface Circuit
STUN
Simple Traversal of UDP through NATs
URI
Uniform Resource Identifier TCP
Transmission Control Protocol
UDP
User Gateway gram Protocol
UPnP
Universal Plug and Play
VoIP
Voice Over Internet Protocol
1.3 Introduction
combines VoIP and traditional analog phone
Support SIP VoIP protocol.
TG400 series: allow 4 SIP call TG800 series: allow 8 SIP call
equipped with basic 4-port IP sharing function
Model
FXS Port
FXO port
WAN Port
LAN Port
RJ-11 port
SIP
TG400
4 1 4 4  TG402
2 2 1 4 4  TG404
4 1 4 4
TG800
8 1 4 8
TG804
4 4 1 4 8  TG808
8 1 4 8
1.4 Front panel LED description
TG400 Series:
LED STATUS indication
Power Green light on power on Off power off
REG Green light on SIP account registered successfully
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Green light flashing registering Red light on SIP account registered failed
If any account registered failed, it shows red light.
P1 / P2 Green light on VoIP call using P3 / P4 Green light flashing VoIP / PSTN line rings Orange light on PSTN call using
WAN Off Waiting for network connection Green light on network connection established Green light flashing Data traffic on cable network
LAN Off Ethernet not connected to PC Green light on LAN is connected successfully Green light flashing Data is transmitting
TG800 Series:
LED STATUS Indication
Power Green light on power on Off power off
REG Green light on SIP account registered successfully Green light flashing registering Red light on SIP account registered failed
If any account registered failed it shows red light.
P1 / P2 / P3 / P4 Green light on VoIP call using P5 / P6 / P7 /P8 Green light flashing VoIP / PSTN line rings
WAN Off Waiting for network connection Green light on network connection established Green light flashing Data traffic on cable network
LAN Off Ethernet not connected to PC Green light on LAN is connected successfully Green light flashing Data is transmitting
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Specifications TG400/TG800 series VOIP Gateway provides many functions such as built-in server and software, providing a convenient interface linking to your VoIP network.
1.5 Product Specifications
Support SIP protocols: SIP Registration and Digest Authentication Registration NAT pass through: the function allowed TG400/TG800 series VOIP Gateway are able to
support any NAT / firewall, the default setting is the same as NAT / firewall virtual device setting.
Telephone status display: This feature shows the status of each Port, such as phone on
hook / off hook, outgoing and incoming calls, talking time, caller ID.
1.6 Telephone Specifications
Codec: G.711 (A-law /μ-law), G.729 AB, G.723 (6.3 Kbps / 5.3Kbps), G.726 (16,24,32,40
Kbps), GSM-FR
FAX support: T.38, G.711 pass through G.168 echo cancellation
Call Transfer: transfer when line busy / transfer without any condition / transfer when no
one pick up
DTMF Relay: In-band DTMFRelay /RFC2833
1.7 IP Specifications
SIP (RFC 3261) , SDP (RFC 2327), Symmetric RTP STUN (RFC3489), ENUM (RFC 2916), RTP Payload for DTMF Digits (RFC2833), Outbound
Proxy Support
WAN: PPPoE client, DHCP client, Static IP Address, DDNS client Support PPTP/L2TP VPN Client Network Address Translation: Providing build-in NAT router function QOS
1.8 Call function
volume adjustment：-32〜31（dB）
Dynamic Jitter Buffer caller ID detection ：DTMFCID / Bellcore CID/ ETSI CID caller ID generation：DTMFCID / Bellcore CID/ ETSI CID
1.9 setting and management
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Web-based Graphical User Interface Remote management over the IP Network. Backup and Restore Configuration file.
1.10 Basic Specifications
AC : TG400 series: AC100V-240V, DC12V/1.5A, 50/60 Hz,
TG800 series: AC100V-240V, DC12V/2.5A, 50/60 Hz,
Temperature：0°C~40°C (operation)
Humidity：90% non condensing Emissions：meet FCC Part 15 Class B, CE Mark request
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2
Installation and setting
2.1 packing contents
Please check the closed packing of products and accessories before installation. The following are the default contents of the product. The contents of the actual product may be varied according to different versions. TG400/TG800 series VOIP Gateway packing contents
TG400 series TG800 seris
Adapter RG-45 cable User manual
TG400 series packing contents
TG400 series device
X 1
RJ-45 cable
X 1
AC adaptor (1.5 A)
X 1
CD-Rom (user manual)
X 1 TG800 series packing contents
TG800 series device
X 1
RJ-45 cable
X 1
AC adaptor (2.5 A)
X 1
CD-Rom (user manual)
X 1
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2.2 Hardware Installation
TG400:
TG800:
item
Connect interface
Function
1
FXS
FXS port connected to phone or PBX outbound card.
2
FXO
FXO port connected to PBX inbound card or CO line Back up for life line support, it’s used for PSTN call if VOIP Call fails.
3
WAN
Connected to internet. The WAN port is able to connect the gateway and modem (such as cable modem, ADSL modem) to internet.
4
LAN
Connected to PC or switch /hub. Let your PC or Switch /hub connected gateway to create LAN environment.
5
RESET bottom
Push the reset bottom till 3 sec. Gateway will be set to default
6
AC power(DC in 12V)
Power input
2.3 Quick Start
How to set up TG400/TG800 series VOIP gateway?
1. Connect your PC or NB to LAN port of TG400/TG800 series voip gateway
2. Key in http://222.222.222.1 on web browser (IE / Firefox)
3. Enter user name and password User name: guest password: guest Admin user name: admin Admin password: admin
4. Enter wizard mode
1.
Connection Setup
2. VOIP Setup
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TG400/TG800 series voip gateway internet setting
1. Time zone setting
2. LAN IP, subnet mask IP setting (please keep default setting if not necessary to change the
IP))
3. WAN internet setting
WAN connection type, please choose your networking type Static IP (fixed IP, IP information provided by ISP) DHCP Client (distributing IP automatically) PPPoE (account / password provided by ISP)
5. Click “end” and finish the internet setting, then, go to “VOIP Setup” to configure the SIP account.
6. Connect TG400/TG800 series voip gateway to your internet environment (Connect RJ45 cable to WAN port of TG400/TG800 series voip gateway).
7. The device will set up voip information automatically if devices setting finished
8. The TG400/TG800 series voip gateway LED light showed green light on: "REG" port after 2 sec, which means the device registered automatically and successfully
9. Start to call voip call
Notice: If REG is red light, it means the wrong account registration or not connected to internet. If there is no sign on REG light, it means the account doesn’t open yet, please contact your supplier.
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