Sony Ericsson S80 User Manual

Ericsson Mobile Organizer 5.1
Enterprise Edition
User Guide for S80
Ericsson Mobile Organizer 5.1
Enterprise Edition
Preface
Welcome to Ericsson Mobile Organizer (EMO) 5.1 Enterprise Edition, which offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. EMO 5.1 Enterprise Edition uses Push technology, so there is no need for synchronization and no delays in getting the latest information.
EMO provides secure, real-time, wireless access to enterprise applications through your mobile device. This guide provides information for managing and using your mobile device.
This guide is intended for enterprise users accessing corporate applications and data using EMO 5.1 Enterprise Edition and a mobile device. It assumes that you ha ve a mobile device with wireless access and that you are familiar with using this device.
The EMO 5.1 Enterprise Edition User Guide document set includ es the following documentation:
! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for Pocket PC -
Instructions on how to use EMO with Windows Mobile Pocket PC devices, such as Qtek and HP iPAQ.
! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for UIQ -
Instructions on how to use EMO with Symbian UIQ devices, such as Ericsson and Motorola.
! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S60 -
Instructions on how to use EMO with Nokia Symbian Series 60 devices.
! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for Windows Mobile
Smartphone - Instructions on how to use EMO with Microsoft Windows Mobile Smartphone devices.
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Contents
1
1.1 Installation Package 4
1.2 Prerequisites for Installation 4
1.2.1 Network Connections 4
2
2.1 Installing EMO 5
2.2 Activating EMO 7
3
3.1 Settings 13
3.1.1 Connection Settings 13
3.1.2 Email Settings 14
3.1.3 Calendar Settings 15
3.1.4 Contacts Settings 15
Introducing EMO Enterprise Edition 4
Installation and Activation 5
Settings and Tools 12
4
Using EMO Enterprise Edition 16
4.1 Starting the EMO Application 16
4.2 Using the EMO Services 16
4.2.1 Managing Your Emails 16
4.2.2 Writing a New Email 17
4.2.3 Reading Emails and Attachments 18
4.2.4 Inbox Functions 19
4.2.5 Attachment Handling 20
4.3 Managing Calendar Appointments 21
5
Uninstalling EMO 22
6
Troubleshooting and FAQ 23
6.1 Troubleshooting 23
6.2 Frequently Asked Questions 24
7
Additional Support 25
7.1 Additional support 25
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1 Introducing EMO Enterprise Edition

1.1 Installation Package

EMO 5.1 Enterprise Edition for devices running Nokia Series 80 operating system, such as Nokia 9300, is delivered as a standard Symbian installation file. You can recognize the file by the .SIS extension. The name of the installation file for Series 80 devices includes characters ‘S80’.

1.2 Prerequisites for Installation

In order to start using the EMO services you need the following:
! An appropriate Series 80 device such as a Nokia 9300 or Nokia 9500. For a full
list of supported devices please contact your service operator or an Ericsson Enterprise reseller.
! The installation package for the EMO for devices running the Nokia Series 80
operating system is delivered as a standard installation (.SIS) file. Your service operator or an Ericsson Enterprise reseller should provide this file to you.
1.2.1 Network Connections
Your mobile device needs a working packet data (GPRS or 3G) connection and an Access Point Name (APN) configuration that connects directly to the Internet.
You can verify this by opening a web page (not a WAP page) with the device’s Internet browser. If the page opens, you do not need to configure an APN.
Note: To provide true always-on experience the EMO application on the mobile device
keeps a packet data (GPRS or 3G) connection open to the Internet. The connection is automatically re-initiated if it is temporarily lost. Please, consult your operator for actual data costs, both in your home network and when roaming.
If you cannot connect to the Internet, you can edit the APN settings by going to Tools
> Control Panel > Connections. Open Internet setup and edit the settings.
Figure 1. Internet Accounts
For additional help, please contact your IT administrator or service provider. Some service providers deliver the settings to your device by SMS on request.
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2 Installation and Activation

This chapter describes how to install EMO to your mobile device and activate the application. Note that only one device can be used for each email account. When you wish to change to a new device, the old device should be uninstalled first.

2.1 Installing EMO

Please follow these steps to install EMO to your mobile device:
1. Copy the EMO installation package (.SIS file) to the device. There are several ways to do this:
a. Send it over a Bluetooth connection from your PC (make sure Bluetooth
is enabled both on the sending and receiving device) b. Store it onto a memory card that the device is able to read c. Install it over a cable using your device management software (the
cable usually comes with your mobile device) d. Send it over an infrared link from your PC
2. Start installation and press Install. Locating the file depends on how you transferred the file:
a. If you sent the file to your phone via Bluetooth or infrared, it appears in
the Inbox messaging folder (with your received SMS)
b. If you have the file on the memory card or transferred it via cable, open
your phone’s File Manager program and find the file from your disk or memory card
3. If you receive a message stating the installation file cannot be verified, you can select Install anyway. The message comes because your installation has not been digitally signed. If your Ericsson Enterprise reseller has provided the file to you, it is safe to install.
4. You will receive a prompt requesting confirmation to install. Press Install.
Figure 2. Supplier Info
5. Select the language to be used and press Install. The language selection screen shows only if your installation package contains several languages, and the preferred language set on your device is not available in the installat ion package.
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6. You will be requested to select the location for the installation. You can select either the device or memory card.
Figure 3. Installation Target
7. Read the license terms, and if you agree press Ok. If you do not accept the terms, press Cancel.
Figure 4. License Agreement
8. A screen asks you where you wish to add the shortcut. Select Desk. You can also add a shortcut from other locations if you wish. Press Ok.
Figure 5. Adding Shortcut
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9. You will receive a confirmation message stating that the software was installed. Press Ok.
Figure 6. Installation Successful
10. The installation is now complete.

2.2 Activating EMO

In order to start receiving emails on your device, the EMO service needs to be activated. If you are planning to use a device that has been used by someone else earlier, it may be a good idea to delete the contacts and calendar on the device, as they will be synchronized to your desktop at the end of the activation procedure.
You can also clear the device calendar during the activation procedure. To prevent accidental deletion of contacts, no option to delete them is available during installation.
1. After installation is complete, go to your device Desktop (or to the place that you chose to add the shortcut) and start the EMO applica tion.
Figure 7. Starting Activation
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2. An informative screen about the packet data connection is displayed. Press OK.
Figure 8. Packet Data Information
3. A screen asking for the Access Point (APN) appears. Select your access point and press Next. For more information on setting the APN see section Network
Connections section above.
Figure 9. Internet Connection
4. A screen asking you to select if you want calendar and contacts to be synchronized is displayed. Choose the services you want to use (default is that Calendar and Contacts are synchronized). You can change this selection later on. Press Next.
Figure 10. Calendar and Contact Synch Selection
5. This step occurs only if there are events in your calendar and you have selected the calendar to be synchronized. You can select whether you want to replace the device calendar or merge the device calendar with the desktop calendar.
If your device has been used by someone else previously, it is recommended to replace the calendar, to avoid getting his or her events into your calendar (the device does not distinguish between different people’s events).
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