• Safety information, remote control, troubleshooting, wall-mount installation,
specification, etc.
Help Guide (On screen Manual)
• Settings, functions, Internet connection,
troubleshooting, etc.
• To open it, press (Input select) on the
remote control and select [Help]. If [Help] does
not exist, select [Edit] and add [Help].
IMPORTANT - Read the End User Software Licence
Agreement before using your Sony product. Using your
product indicates your acceptance of the End User Software
Licence Agreement. The software licence agreement between
you and Sony is available online at Sony website (https://
www.sony.net/tv-software-licenses/) or on your product
screen. Press (Quick Settings) on the remote control and
select [Settings] t [System] t [About] t [Legal information]
t [Notices and licences].
Note
• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety
information.
• Instructions about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the actual
product.
• Setting menus are subjec t to change without notice due to
software updates.
For latest information, visit Sony support website.
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV. They can be found by removing the terminal
cover.
This television is designed for use in Hong Kong and ensured
the usage in Hong Kong only.
Safety Information
• You can refer to the Help Guide with your
smartphone.
• Install the TV so that the TV’s Table-Top Stand does not protrude
out from the TV stand (not supplied). If the Table-Top Stand
protrudes out from the TV stand, it may cause TV set to topple
over, fall down, and cause personal injury or damage to the TV.
Tran spo rti ng
• Before transporting the TV set, disconnect all cables.
• Before transporting the TV set, remove the terminal covers.
• Two or more persons are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below.
Do not put stress on the panel and the frame around the screen.
• When lifting or moving the TV set, hold it firmly from the
bottom.
• When handling or mounting the TV
set, do not lay down the TV.
Installation/Set-up
Install and use the TV set in accordance with the instructions
below in order to avoid any risk of fire, electric shock or damage
and/or injuries.
Installation
• The TV set should be installed near an easily accessible AC
power outlet (mains socket).
• Place the TV set on a stable, level surface to prevent it from
falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
GB
2
• When transporting the TV set, do not subject it to jolts or
excessive v ibration.
• When transporting the TV set for repairs or when moving, pack
it using the original carton and packing material.
2
4
1
3
9 mm – 13 mm
M6 screw (not supplied)
Screw (not supplied)
Cord (not
supplied)
1.5 N·m
{15 kgf·cm}
S-CENTER
OUT
HDMI
(eARC/ARC)
connection
TV centre
speaker
mode
cable
GB
Topple prevention
Protecting the TV Screen (OLED TV)
Precautions to Protect the Screen from
Damage
Image retention
OLED TV’s are susceptible to image retention (burn-in) due to the
characteristics of the materials used. Image retention may occur if
images are displayed in the same location on the screen
repeatedly or over extended periods of time. This is not a
malfunction of the TV. Avoid displaying images that may cause
image retention.
The following are examples of images that may
cause image retention:
• Content with black bars either on the top and bottom and/or
the left and right sides of the screen. (for example, Letterboxed,
4:3 screen, Standard definition)
• Static images such as photos.
• On-screen menus, programme guides, channel logos etc.
• Static content from applications.
• On-screen tickers, such as those used for news and headlines.
To reduce the risk of image retention:
• Sony recommends that you turn off the TV normally by pressing
• Fill the screen by changing [Wide mode] to eliminate the black
• Turn off the OSD (On Screen Display) by pressing (Control
• Avoid displaying static images with bright colours (including
• Set the picture settings based on the ambient conditions. The
The TV has following features to help reduce/prevent image
retenti on.
Pane l re fre sh
A panel refresh will adjust the panel uniformity. Panel refresh can
be performed and should only be used when image retention is
very noticeable.
the power button on the remote control or the TV.
bars. Select [Wide mode] other than [Normal].
menu) button and select [Info], and turn off the menus from
connected equipment.
white), clocks or logos on any portion of the screen.
Standard Picture is recommended for home use and when
viewing content that often di splays the station logos , etc.
Caution:
• The Panel refresh function may affect the panel. Do not perform
Panel refresh more than once a year as it may affect the usable
life of the panel.
• Panel refresh takes about ten minutes to complete.
• The effectiveness of a panel refresh may vary depending on the
image retention condition.
Pixel shift
Automatically moves the image on the screen to prevent image
retenti on.
Other feature
The screen brightness is automatically reduced when displaying
still images, clocks, bright colours or logos etc.
Using TV as Part of Audio
System
Note
• Before connecting cables, disconnect the AC power
cord (mains lead) of both TV and AV receiver.
• Refer to the instruction manual of the Audio system
with S-CENTER OUT terminal for detail.
3
GB
Remote Control and TV
ȩ
ȫ
Ȭ
Ȫ
Light sensor*
2
MIC
Buzzer*
3
ȯȰ
The remote control shape, layout, availability
and function of remote control buttons may
vary depending on your region/country/TV
model/TV settings*1.
(Power)
TV:
Display TV channel list or switch to
input.
(Quick settings): Display Quick Settings.
(Input select): Display and select the
input source, etc.
(Control menu): Display the Control
menu.
/ / / /: On screen menu
navigation and selection.
(Back)
(Home)
(Google Assistant) / (Microphone):
Use Google Assistant*
+/– (Volume)
(Mute)*
6
CH + / – (Channel)
/
(Guide):
guide.
App buttons
Display the digital programme
4*5
or voice search*5.
(Power)
BUILT-IN MIC SWITCH*
4
: Turn on/off the
built-in MIC.
Built-in MIC*
4*5*7
: To enable the built-in
MIC, press the Google Assistant/
microphone button on the remote control
and follow the on-screen instructions.
Remote Control sensor / Light sensor /
LED
*1 For other remote control models, refer to the online
Help Guide for details.
*2 The remote control backlight will illuminate when
the light sensor detects the ambient light is low.
Automatic illumination of the backlight can be
turned off.
*3 The buzzer will emit a sound when you use the
remote finder function. Refer to the online Help
Guide for details.
*4 Only for limited region/country/model/language.
*5 Google Assistant or voice search requires an Internet
connection.
*6 Accessibility shortcut is available by pressing and
holding (Mute).
*7 Power consumption will increase when the built-in
MIC is enabled as it is always listening.
For more information, refer to the
Help Guide.
Press (Input select) on the
remote control and select [Help]. If
[Help] does not exist, select [Edit]
and add [Help].
GB
4
Installing the TV to the Wall
9 mm – 13 mm
Screw (M6)
Wall-Mount Bracket
TV’s rear cover
GB
Using the optional Wall-Mount Bracket
(SU-WL850 or SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your
TV be performed by Sony dealers or licensed
contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the
installation, periodic maintenance and
examination of this product.
Wall-Mount Bracket Installation Information
For instructions on Wall-Mount Bracket
installation, see the Installation Information
(Wall-Mount Bracket) on the product page for
your TV model.
https://www.sony-asia.com/support
• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV,
especially to determine the strength of the
wall for withstanding the TV’s weight.
• Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• Only qualified service personnel should carry
out wall-mount installations.
• For safety reasons, it is strongly recommended
that you use Sony accessories, including:
• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the
Wall-Mount Bracket to the TV set. The
supplied screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may
result in internal damage to the TV set or
cause it to fall, etc.
• Be sure to store the unused screws and
Table-Top Stand in a safe place until you are
ready to attach the Table-Top Stand. Keep the
screws away from small children.
* Only for limited region/country/model.
Optional Camera and
Microphone Unit (not supplied)
Cable Management
Table-Top Stand position
Note
• Do not attach a cable holder to the terminal cover to
avoid any difficulty when removing the terminal
cover.
Wall-mount position
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