Sony Xperia PRO, XQ-AQ52, XQ-AQ62 User guide

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Use this manual if you encounter any problems, or have any questions about your device.

Software update features

Changes after updating the software to Android 11

Xperia PRO features

Network Visualizer

Using the Network Visualizer app

External monitor

Using the External monitor app

Shortcut key

Using the shortcut key

Endurance mode

Using the Endurance mode

Photo Pro (Photography Pro)

1

Launching Photo Pro

Taking a photo using Photo Pro

Cinema Pro (Cinematography Pro)

Launching the Cinema Pro app

Combining clips and watching a film

Game enhancer

Launching the Game enhancer app

Using Game enhancer while playing

Enhancing the sound

Enhancing the sound output using Dolby Atmos®

Upscaling the quality of compressed music files (DSEE Ultimate)

Reducing wind noise when recording

Side Sense

Turning Side sense on or off

Using Side sense

Setting other Side sense options

Split-screen mode

Using the Split-screen mode

Ambient display

Setting the Ambient display

Smart call handling

Using Smart call handling

Getting started

About this Help Guide

Overview

Inserting a SIM card and memory card

Assembly - Dual SIM

Using a Dual SIM device

Screen protection

Starting your device for the first time

2

Setting up a Google account on your device

Transferring content from your old device

Device security

Making sure your device is protected

Finding the IMEI number(s) of your device

Finding, locking, or erasing a lost device

Learning the basics

Turning the screen on or off

Adjusting the idle time before the screen turns off

Smart backlight control

One-handed mode

Taking a screenshot

Notification light

Icons in the status bar

Status icons

Notification icons

Battery and maintenance

Charging your device

Battery and power management

Battery and power management

Checking battery consumption for applications

Making applications exempt from the Power-saving feature

STAMINA mode

Battery Care

Updating your device

Before updating your device

Updating your device wirelessly

Updating your device using a computer

Restarting, resetting, and repairing

3

Restarting, resetting, and repairing your device

Repairing the device software using Xperia Companion

Resetting your applications

Improving memory performance

Viewing the memory status

Freeing up space on the internal storage

Stopping applications and services from running

Formatting the memory card

Internet and networks

Mobile data connection

Increasing Wi-Fi signal strength

Controlling data usage

Basic settings

Settings menu

Volume, vibration, and sound

Volume and vibration

Sounds and tones

Screen settings

Application updates

Using location services

Date and time

Music

Transferring music from a computer to your device

Listening to music

Music app features

Camera

Getting to know your camera

Camera overview

Taking a photo or recording a video

4

Taking a photo using the flash

Basic camera features

Viewing, sharing, or editing photos and videos

Selecting a capturing mode

Various methods to take photos

Self-timer

Exposure, color, and light conditions

Adjusting the exposure, color, and light conditions

Color and brightness

HDR video recording

Setting the right focus

People, selfies, and smiling faces

Taking photos and videos of people

Softening the skin tone

Taking a photo when someone smiles

Taking a selfie

Activating the selfie timer with the palm of your hand

Moving objects

Tracking an object

Capturing a burst of images

Recording a steady video

Bokeh effect

Using various capturing modes

Slow motion videos

Portrait selfie

Creative effect

Panorama

Resolution and memory

Diagnosing your camera

Setting the Transfer & Tagging add-on mode

5

F-248-100-12 Copyright 2021 Sony Corporation

Additional camera settings

Geotagging

Grid lines

Photography advice

Photo preview settings

Different ways to use the volume key

Sound

QR Code reader

Connectivity

Mirroring the screen of your device wirelessly on a TV

Connecting your device to USB accessories

NFC (Near Field Communication)

Using your device as a wallet

Bluetooth® wireless technology

Turning the Bluetooth function on or off

Naming your device

Pairing with another Bluetooth device

Sending items using Bluetooth technology

Receiving items using Bluetooth technology

Support app

About the Support app

Notes on use, accessibility, and legal information

Accessibility

Using your device in wet and dusty conditions

Legal information

Warranty, SAR, and usage guidelines

6

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Changes after updating the software to Android 11

In addition to the update of the software to Android 11, some changes are also made to the existing functions. The
following are some of the major changes after updating your device to Android 11.
This Help Guide does not describe all Android 11 features and functions. Some features, functions, settings, and
elements of the screen design may differ from the content of this Help Guide after updating your device to Android 11.

Recording your device screen

Note

This Screen recorder and similar functions provided by other apps cannot be used at the same time as the [Screenshot] function
or the [Record] function of the Game enhancer app.

New features of Photo Pro

Memory recall function

You can register often-used modes or settings in advance and recall them when taking photos.
Tap [MENU] > [Shooting] > [Camera settings memory], and then follow the on-screen instructions.
To use the Memory recall mode, select [MR] in the shooting mode, confirm the settings, and then tap [Set].

Aspect ratio setting

(Aspect ratio icon) has been added in the Setting icons area on the standby screen.

New features of Cinema Pro

Assigning functions to the camera key or volume keys (A)

You can assign functions to the camera key or the volume keys.
Tap

(Menu icon) and select [Assign camera key] or [Assign volume keys].

Resetting the white balance (B)

You can reset the white-balance setting in the clip menus.

Drag the status bar downwards twice and tap

(Screen Record icon) in the Quick settings panel.

If you cannot find

(Screen Record icon), swipe the Quick settings panel to the left.

If you cannot find the icon in the Quick settings panel, tap

(Edit icon), and then drag and drop (Screen Record

icon) into the upper part of the screen.

1.

Follow the on-screen instructions to start recording the screen.
To stop recording, drag the status bar downwards and tap the Screen recorder notification.

2.

7

Swipe operations for viewing recorded video clips or still images

While playing a video clip or still image, swipe left or right to display the previous or next video clip or still image.

New features of Game enhancer

Storing game icons

You can store all game launchers together on the Game enhancer app screen.
To use this function, tap

(Settings icon) (A) and turn on the [Store game icons] switch.

Make sure that you have not changed the Home screen from [Xperia Home] and that

(Game enhancer icon) is

located on the Home screen to turn on this function.

Optimize V.C. microphone

The [Optimize V.C. microphone] function has been added to the [Game mode] menu that appears while gaming.
This function improves the microphone sound quality when voice-chatting while using a headset with a built-in mic
connected to the 3.5 mm audio jack of your device, such as a gaming headset.

New features of Side sense

You can move the position of the Side sense bar more easily, and even place it anywhere you want on the screen.

To move the Side sense bar up and down, touch and hold the Side sense bar and drag it.

To place the touch position anywhere you want on the screen, touch and hold the Side sense bar, and then drag it
toward the center of the screen. The shape of the Side sense bar changes to a circle.
Double-tap the circle to open the Side sense menu.
Slide your finger up on the circle to display the Multi-window menu and slide your finger down on it to return to the
previous screen.
Drag the circle to the edge of the screen to change the circle back to the Side sense bar.

8

SIM card settings

The menu structures for SIM card settings and mobile network settings have changed.

SIM card setting screen

When using one SIM card:
Find and tap [Settings] > [Network & internet] > [Mobile network] to set the SIM card.

When using two SIM cards:
Find and tap [Settings] > [Network & internet], and then tap the name of the SIM card whose functions you want to
set.

9

Hint

If you set one SIM card for calling and the other SIM card for data communications, you may not be able to access the
internet while talking on the phone. In this case, turn on the [Data during calls] switch of the SIM card for calling. You will now
be able to perform data communications even during calls.

Setting the Dual SIM reachability function (when using two SIM cards only)

Launch the Phone app, and then tap

(More icon) > [Settings] > [Calling accounts] > [Dual SIM reachability].

F-248-100-12 Copyright 2021 Sony Corporation

10

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using the Network Visualizer app

The Network Visualizer app provides information on the direction of a 5G mmWave connection, the communication
speed of data transmissions, and the communication method. You can visually check the communication status and see
whether or not data transmissions have been interrupted while uploading or downloading. Even when the 5G mmWave
connection is lost and the connection switches to the next available network, the Network Visualizer app continues to
display the communication status.

Note

Note that the XQ-AQ52 does not support 5G mmWave connections.

Screen overview

Hint

You can display the information in a small window even if you move to another screen. Tap

(More icon) > [Picture-in-picture

settings], and then select an option.

Related Topic

Overview

Find and tap

(Network Visualizer icon).

1

View more options1.
Antenna direction (Not supported by the XQ-AQ52)2.
Communication method3.
Communication speed4.

11

F-248-100-12 Copyright 2021 Sony Corporation

12

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using the External monitor app

By connecting to an external camera such as Sony Alpha cameras or to a PC, External monitor app can help you in the
following situations:

Take advantage of the high-definition display of your Xperia by using it as a camera monitor or a sub-monitor.
Ensure your subject is in focus by pinching in or out on the smartphone screen to zoom in or out.
Find the best lighting in various shooting environments using the Brightness adjustment function.

Note

A feature to display video from the other device to Xperia via USB (UVC) will be available through a software update.

It is recommended that you use an authorized cable bearing the HDMI logo and measuring less than 3 meters in length in
accordance with the transmission speed of the video device.

External monitor overview

(Screen lock icon): Tap to lock the screen and prevent accidental operations.

(Brightness adjustment icon): Tap to adjust the brightness level with the slider.

(Grid line icon): Tap to display and select a type of grid line.

(Frame line icon): Tap to display and select from among various aspect ratios.

(Rotate icon): Tap to rotate the screen 180 degrees.

(Settings icon): Tap to adjust more detailed settings.

Find and tap

(External monitor icon) to launch the External monitor app.

If

(External monitor icon) is not in the app tray, find and tap [Settings] > [Device connection] > [Connection

preferences], and then tap the [External monitor] switch.

1

Connect a video device.

Connect a video device that supports USB Video Class (UVC) output to your Xperia via a USB Type-C cable.
Connect a video device that supports HDMI output to your Xperia with an HDMI cable.

2

13

Related Topic

Overview

F-248-100-12 Copyright 2021 Sony Corporation

14

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using the shortcut key

You can quickly launch an assigned app by pressing the shortcut key on the device. The first time you press the shortcut
key, you will be prompted to select an app to assign to the key.

To change the assigned app

Hint

You can change the apps in the list by tapping

(Edit icon).

Related Topic

Overview

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [System] > [Gestures] > [Shortcut key].1.
Tap the switch to enable the function.2.
Select an app from the list as desired.3.

15

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using the Endurance mode

Your device may restrict its functions for safety if it is overloaded. By turning on [Endurance mode], you can maintain
high performance such as transmitting data at high speeds for a longer period of time. Endurance mode is only available
if USB tethering is turned on or a device (e.g. camera, camcorder) is connected via an HDMI or USB cable. While the
Endurance mode is set to on, attach your device to a holder or mount and use without holding in your hand.

Note

When the alert message and

(Heat caution icon) appear on the screen, the surface temperature of your device is rising. Note

the following;

Do not continuously hold your device directly in your hand during use.
Do not bring your device into close contact with your body during use.

Connect your Xperia to the other device using an HDMI or USB cable.

Note

A feature to display video from the other device to Xperia via USB (UVC) will be available through a software update.

1

Find and tap [Settings] > [System] > [Endurance mode], and then tap the switch to enable or disable the
function.

2

16

Functions may become restricted (e.g., the continuous operating time when streaming video over an HDMI/USB connection may
become shortened) in high-temperature environments even when the Endurance mode is turned on. It is recommended that you
use an external cooling fan when you use your device for a long time in a high-temperature environment. When using a cooling
fan, check the positions of the recording microphones and place the cooling fan in a location where they will not pick up fan
noise.

Related Topic

Overview

F-248-100-12 Copyright 2021 Sony Corporation

17

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Launching Photo Pro

Photo Pro has an interface designed to meet the demands of professional photographers. You can take optimal photos
with professional technology.

Photo Pro standby screen

Find and tap (Photo Pro icon).

1

Data storage icon/Amount of free space/Image size/File format
The scene icon or condition icon is also displayed when the AUTO mode is selected.

1.

Battery status2.

Dial

Adjust the exposure value when the P mode is selected.
Adjust the shutter speed when the S mode or M mode is selected.

3.

Tap to lock the focus.
The button turns orange when the focus is locked. Tap the button again to unlock the focus.

4.

Tap to lock the exposure.
The button turns orange when the exposure is locked. Tap the button again to unlock the exposure.

5.

Setting icons
Tap to adjust settings.

(Drive mode)/ (Focus mode)/ (Focus area)/ (Exposure)/ISO (ISO)/ (Metering mode)/

(Flash mode)/AWB (White balance)/ (Face/Eye AF)/RAW (File format)
The settings depend on the mode or lens selected.

6.

Tap to lock the items on the left side of the viewfinder and the setting icons, and prevent accidental operations.7.

Focus indicator/exposure settings

(Auto focus icon) indicates that the subject is in focus.

(AE lock icon) indicates that the exposure is locked.

8.

Tap the thumbnail to view, share, or edit photos.
Tap

(Back button) to return to the Photo Pro standby screen.

9.

18

Related Topic

Taking a photo using Photo Pro

F-248-100-12 Copyright 2021 Sony Corporation

Tap to switch lenses.
To use the zoom, tap

(Open zoom dial icon), pinch in or out on the viewfinder, or use the volume key.

10.

Tap to show or hide information displayed on the viewfinder.11.

Tap to adjust more detailed settings.12.

Tap to switch the shooting mode.13.

19

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Taking a photo using Photo Pro

Note

There is no shutter button on the Photo Pro standby screen. Use the camera key on your device.

Launch Photo Pro.

Find and tap

(Photo Pro icon).

Press the camera key fully down. While using the Camera app, tap

(Settings icon) > [Launch with camera
key] > [Launch Photography Pro] to enable this function.
While using the Camera app, tap [Mode] >

(Photo Pro icon).

1

Select a shooting mode.

AUTO (Auto mode): Settings values are determined appropriately by Photo Pro so that you can take photos of
any subject under any conditions with good results.
P (Program auto): You can take photos with an automatically adjusted combination of shutter speed and ISO
value.
S (Shutter speed priority): You can take photos of fast-moving subjects, etc. with a manually adjusted shutter
speed. (The ISO value is adjusted automatically.)
M (Manual exposure): You can take photos with the desired shutter speed and ISO value.

2

Adjust the settings.

3

Press the camera key halfway down to focus.

4

Press the camera key fully down.

5

20

Related Topic

Launching Photo Pro

F-248-100-12 Copyright 2021 Sony Corporation

21

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Launching the Cinema Pro app

Cinema Pro is an application powered by Sony’s digital motion picture camera technology. You can create your ideal
videos by configuring professional parameters and color settings.

Cinema Pro home screen

Hint

Tap orange parameters to change settings.

Find and tap

(Cinema Pro icon).

1

Viewfinder1.

Menu icon – Tap to open the menu.

Tap [Open project] to open an existing project or to create a new project.
Tap [Cinema Library] to launch the Cinema Library app. You can open an existing project or watch a created film.
Tap [Stabilizer] to switch the stabilizer function on or off.
Tap [Metered manual] to show or hide the Metered Manual. The Metered Manual is displayed with a metering
indicator on the viewfinder.
Tap [Frame lines] repeatedly to display and select from various aspect ratios.
Tap [Grid lines] to display and balance the composition.
Tap [Level] to turn the level meter on or off.
Tap [Level calibration] to calibrate the standard for the horizontal plane to fix deviations in the direction of tilt.
Tap [Intelligent wind filter] to reduce wind noise.

2.

Project settings
Tap an orange parameter to adjust the resolution and frame rate of the entire project or video clips. The project
settings can only be changed before recording the first video clip.

3.

22

Related Topic

Combining clips and watching a film

F-248-100-12 Copyright 2021 Sony Corporation

Clip settings – Parameters to adjust for each video clip.

Tap [Look] to adjust the ambience of the video clip.
Tap [FPS] to adjust the frame rate. Select [120fps] to record a video in slow motion.
Tap [Lens] to select a lens.
Tap [ISO] to adjust the ISO value. Tap [Auto] when it is orange to adjust to the appropriate ISO value
automatically.
Tap [WB] to adjust the white balance. You can use the sliders to adjust the white balance.
To adjust the white balance according to a selected white area, select [Custom], tap [Set], hold your device so
that the white area fully covers the frame in the center, and then tap [Set] again.
If you select [Auto], you can set whether to lock the white balance settings.
Tap [Shutter] to adjust the shutter speed. Tap [Auto] when it is orange to adjust the appropriate shutter speed
automatically.
Tap [Focus] to adjust the focus. Tap [AF] or [MF] to switch the focus mode to auto or manual. When the focus
mode is set to manual, you can adjust the focus markers and speed of focus pulling by tapping

(Settings

icon). When the focus mode is set to auto, you can specify the focus area by tapping the viewfinder.

4.

Tap to start or stop recording.5.

Tap to capture the current frame as a still image.6.

Tap to hide or show the frame lines, grid lines, and the Metered Manual.7.

Level meter
Level meter helps you to measure the angle of the device and keep the picture horizontal. When your device senses
that it is level, the level meter turns green.

8.

Status indications9.

Tap a thumbnail to view a video clip or still image.
Tap [All files] to view a video clip or still image that is not in the thumbnail view.
You can capture a still image from the video by tapping

(Edit video icon) while playing. Tap (Back button)

to return to the Cinema Pro home screen.

10.

Tap to change the audio level.11.

Metered manual
The Metered Manual indicates underexposure/overexposure.

12.

23

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Combining clips and watching a film

You can combine clips to create a film, and then watch the film using the Cinema Library.

Note

Clips with different frame rates cannot be combined.

To watch the created film using the Cinema Library

Hint

You can create a shortcut for the Cinema Library app on the Home screen. Touch and hold

(Cinema Pro icon). From the

menu that opens, drag

(Cinema Library icon) to the desired location.

Related Topic

Launching the Cinema Pro app

F-248-100-12 Copyright 2021 Sony Corporation

While using the Cinema Pro app, tap [All files] to display a list of clips in a project.

1

Tap

(More icon) > [Create final film].

2

Tap the clips in the order in which you want to combine them.

3

Tap [Create].

4

Launch the Cinema Library app.

While using the Cinema Pro app, tap [All files] >

(Cinema Library icon).

While using the Cinema Pro app, tap

(Menu icon) > [Cinema Library].

Touch and hold

(Cinema Pro icon), and then tap [Cinema Library] in the menu that opens.

1.

Tap [Final films], and then select a film.

2.

24

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Launching the Game enhancer app

The Game enhancer app makes gameplay much more convenient with various functions. While playing a game, you
can prevent notifications from showing up, change the performance settings, and more.
Downloaded games are automatically stored in the Game enhancer app, and you can quickly launch the games from
the Game enhancer menu. You can customize various settings while gaming by tapping

(Open Game enhancer

menu icon).

Screen overview

Find and tap (Game enhancer icon).

1

Add new games manually.1.
Game enhancer settings2.
Game launcher
Downloaded games will be automatically listed. Tap a game icon to start the game.
To view a screenshot or video taken by the Game enhancer app, tap

(Game profile icon).

3.

25

Related Topic

Using Game enhancer while playing

F-248-100-12 Copyright 2021 Sony Corporation

26

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using Game enhancer while playing

You can customize various settings while playing a game.

Hint

You can drag and move

(Game enhancer floating icon) to the desired position, such as the edge of the screen.

The STAMINA mode is turned off while you use the Game enhancer app. If you want to give priority to the battery life, set [Game
mode] to [Battery life preferred].

Related Topic

Launching the Game enhancer app

F-248-100-12 Copyright 2021 Sony Corporation

While playing a game, tap

(Game enhancer floating icon).

1

In the menu that opens, tap and configure the desired settings.

[Game mode]: Select an option to optimize your device for gaming from among [Performance preferred],
[Balanced], and [Battery life preferred]. You can also set the following items.

[H.S. power control]: Limit reductions in performance and degradation of the battery caused by the device
overheating during charging.

[Focus settings]: Focus on your game by blocking all notifications, incoming calls, the camera key, and other
settings that may compromise gameplay. You can also set [Optimize touch area] to restrict the touch area in the
landscape mode.
[Menu type]: Switch the menu type to

(Pull-down bar) or (Game enhancer floating icon).
[Search]: Search for strategy information while playing a game.
[Screenshot]: Take a screenshot. You can also take a burst of screenshots and capture a decisive moment in a
game.
[Record]: Record and share your gameplay, face, and commentary.

2

27

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Enhancing the sound output using Dolby Atmos®

Using Dolby Atmos makes playback sound more realistic and three dimensional.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Sound] > [Audio settings].

1

Enable the Dolby Atmos function by tapping the switch.

2

Tap [Dolby Atmos] for more options.

3

28

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Upscaling the quality of compressed music files (DSEE Ultimate)

The DSEE Ultimate function upscales your compressed music accurately using AI technology.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Sound] > [Audio settings].

1

Enable the DSEE Ultimate function by tapping the switch.

2

29

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Reducing wind noise when recording

You can remove the noise produced by wind hitting the microphone when recording without losing the original audio
quality.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Sound] > [Audio settings] > [Intelligent wind filter].

1

Tap the switch to enable the function.

2

30

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Turning Side sense on or off

Related Topic

Using Side sense

Setting other Side sense options

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display] > [Advanced].

1

Tap [Side sense].

2

Tap the switch to enable or disable the function.

3

31

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using Side sense

You can tap the Side sense bar on the edge of the screen or slide it with one hand in order to use your device more
easily. You can display the Side sense menu as a shortcut to applications and settings, or the Multi-window menu to
select two applications in the split-screen mode. You can also return to the previous screen by sliding down along the
Side sense bar on the edge of the screen. Make sure to tap or slide your finger within the Side sense bar.

Note

Side sense is unavailable in certain situations, such as when the screen view is in landscape orientation.

Displaying the Side sense menu

To activate the Side sense menu, double-tap the Side sense bar.

32

Hint

To exit the Side sense menu, double-tap the Side sense bar or tap an empty area on the screen.

Displaying the Multi-window menu

Slide your finger up along the Side sense bar to display the Multi-window menu. Follow the on-screen instructions to add
apps to a split-screen.

Returning to the previous screen using the side sensor

Slide your finger down along the Side sense bar to return to the previous screen.

33

Related Topic

Turning Side sense on or off

Setting other Side sense options

F-248-100-12 Copyright 2021 Sony Corporation

34

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Setting other Side sense options

You can configure how Side sense behaves or customize the menu, etc.
For example, the following options are available for Side sense.

Whether to use Side sense on one or both sides of your device
The screen actions for gesture

Related Topic

Turning Side sense on or off

Using Side sense

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display] > [Advanced].

1

Tap [Side sense].

2

Tap the switch to enable the function.

3

Follow the on-screen instructions in the lower part of the screen to edit other Side sense options.

4

35

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using the Split-screen mode

Split-screen mode enables you to view two applications at once, for example, if you want to view your photos and the
Calendar at the same time.

Note

Not all applications support split-screen mode.

To resize the split-screen windows

To exit the split-screen mode

F-248-100-12 Copyright 2021 Sony Corporation

Application 11.
Split-screen border – Drag to resize windows2.
Multi-window switch icon – Tap

(Multi-window switch icon) to select applications. (Multi-window switch icon)

appears when you drag the split-screen border.

3.

Application 24.
App Overview button – Select a recently used application for the lower window5.
Home button – Go back to the Home screen6.
Back button – Go back to the previous screen within an application or close the application7.

Drag the split-screen border in the center.1.

Drag the split-screen border to the top or bottom of the screen.1.

36

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Setting the Ambient display

The Ambient display lets you view information such as the time, notifications, or music on the screen when the screen is
turned off. The Ambient display can also show album art while music is playing.

Adjusting the Ambient display settings

Hint

The default setting is [Smart activation], which activates the Ambient display when needed, for example, when walking with the
device in your hand, or when taking the device out of your pocket or bag.

Displaying an image on the Ambient display

F-248-100-12 Copyright 2021 Sony Corporation

Tap [Settings] > [Appearance] > [Ambient display (Always-on display)].1.
Tap [When to show Ambient display], and then select the desired setting.2.
Close the setting menu.
The setting is saved.

3.

Tap [Settings] > [Appearance] > [Ambient display (Always-on display)].1.
Tap [Sticker], and then select your desired sticker or photo.2.
Close the setting menu.
The setting is saved.

3.

37

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using Smart call handling

You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once
activated, you can handle calls in the following way:

Answer: bring the device to your ear.
Reject: shake the device.
Ringer off: place the device face down.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [System] > [Gestures] > [Smart call handling].

1

Tap the switch to enable or disable the function.

2

38

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

About this Help Guide

This is the Xperia PRO Help Guide for the Android 10 software version. If you are not sure which software version your
device is running, you can check it in the Settings menu.
For information on common Android features and settings (such as Android basic settings, Wi-Fi settings, home screen
settings, content transfer, application screen navigation, notifications and other Google application features) please refer
to support.google.com/android/.

Note

System and application updates can present the features in your device in another way than described in this Help Guide. The
Android version might not be affected in an update.

To check the current software version and model number of your device

Find and tap [Settings] > [About phone]. The current software version is displayed under [Build number]. The current
model number is displayed under [Model].

Limitations to services and features

Some of the services and features described in this Help Guide may not be supported in all countries or regions, or by all
networks or service providers. The GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the mobile network. Please contact your
network operator or service provider to determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require access to the internet. You may incur
data connection charges when you connect to the internet with your device. Contact your wireless service provider for
more information.

Related Topic

Before updating your device

Updating your device wirelessly

Updating your device using a computer

F-248-100-12 Copyright 2021 Sony Corporation

39

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Overview

40

Headset jack1.
Front camera2.
Ear speaker/Second loudspeaker3.
Proximity/Light sensor4.
Second microphone5.
Charging/Notification light6.
Volume/Zoom key7.
Power key/Fingerprint sensor8.
Shortcut key9.
Camera key10.
Main microphone11.
Main loudspeaker12.
Micro HDMI input port
You can use your Xperia as a camera monitor or sub-monitor by connecting a video device that supports HDMI
output to your Xperia with a Micro HDMI cable.

Note

The Micro HDMI input port is for input only. No signals can be output from this port.

13.

USB port/Charger
You can view the screen of your device on a TV or other large display device using a USB Type-C cable.
You can also access the internet via an Ethernet LAN cable by using a commercially available USB-LAN adapter.

Note

When you connect your device to a TV or other large display using a USB Type-C cable, the cable must be compatible with
the display port standard. Note that some functions or content on your Xperia device may not be displayable on the TV or
display device.

Some USB-LAN adapters may not work properly.

14.

Laser AF sensor15.

41

5G mmWave antenna area (Not supported by the XQ-AQ52)

Note

Do not cover the antenna area of your device with your hand or a holder. It may reduce the quality of network communications.

F-248-100-12 Copyright 2021 Sony Corporation

Wi-Fi/Bluetooth/GPS antenna16.
Flash LED17.
RGBC IR sensor18.
Main camera19.
NFC detection area20.
Sub cellular antenna21.
4th cellular/Wi-Fi antenna22.
Nano SIM/Memory card slot23.
3rd cellular antenna24.
Main cellular antenna25.

42

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Assembly - Dual SIM

Your device only supports nano SIM cards. Dual SIM devices support the use of either two nano SIM cards or a nano
SIM card and a memory card.

Note

To prevent data loss, make sure you turn off your device before you drag out the tray to remove the nano SIM card (or cards) or
memory card from the device.

Even if you insert two SIM cards that support 5G, you can only use 5G on the SIM card set for data traffic. You cannot use 5G on
two SIM cards at the same time.

Note

Do not cut your SIM card, as this may damage your device.

Related Topic

Finding the IMEI number(s) of your device

F-248-100-12 Copyright 2021 Sony Corporation

Drag out the SIM card tray.

1

Place the main SIM card securely in position for SIM1.

2

Place either the second SIM card (SIM2) or the memory card securely in the tray, in the correct orientation.

3

Gently push the SIM card tray back into the slot until it fits into place.

4

43

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using a Dual SIM device

A Dual SIM device enables you to do the following:

Receive incoming communications via both SIM cards.
Select the number from which to send outgoing communications, or have the option to select a SIM card each time
you place a call.
Forward calls received via SIM 1 to SIM 2 when SIM 1 is unreachable, and vice versa. This function is called Dual
SIM reachability. You must enable it manually.

Before using multiple SIM cards, you need to enable them and select a SIM card which will handle data traffic.

Hint

A Dual SIM device works with either one or two SIM cards inserted.

Enabling or disabling the use of two SIM cards

Renaming a SIM card

Selecting which SIM card handles data traffic

Setting the default SIM card for placing a call

Enabling the Dual SIM reachability function

Find and tap [Settings] > [Network & internet] > [SIM cards].
You may find the item under [Advanced].

1.

Tap the [SIM 1] and [SIM 2] switches to enable or disable the SIM cards.2.

Find and tap [Settings] > [Network & internet] > [SIM cards].
You may find the item under [Advanced].

1.

Select a SIM card and enter a new name for it.2.
Tap [OK].3.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Cellular data].
You may find the item under [Advanced].

1.

Select the SIM card you want to use for data traffic.2.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Calls].
You may find the item under [Advanced].

1.

Select an option.2.

Find and tap [Settings] > [Network & internet] > [SIM cards] > [Dual SIM reachability].
You may find the item under [Advanced].

1.

Under [Dual SIM reachability], tap the switch to enable the function.2.
Follow the on-screen instructions to complete the procedure.3.

44

Note

The Dual SIM reachability function may not be available depending on the combination of network operators that provided the
SIM cards.

Hint

If the Dual SIM reachability function does not work after you enable it, check that you have entered the phone numbers correctly
for each SIM card. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter
them manually.

F-248-100-12 Copyright 2021 Sony Corporation

45

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Screen protection

Note

Before using your device, remove all protection films to enable full functionality.

Screen covers and protectors may help you protect your device against damage. We recommend you use only those
screen covers intended for your Xperia device. The use of third-party screen protection accessories may prevent your
device from working correctly by covering sensors, lenses, speakers, or microphones and can invalidate the warranty.

F-248-100-12 Copyright 2021 Sony Corporation

46

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Starting your device for the first time

It is recommended that you charge the battery for at least 30 minutes before starting up your device for the first time. You
can still use your device while it is charging.
The first time you start your device, a setup guide helps you to configure basic settings, personalize your device, and
sign in to your accounts, for example a Google account.

To turn off the device

Note

It may take a while for the device to shut down.

Related Topic

Charging your device

F-248-100-12 Copyright 2021 Sony Corporation

Long press the power key until your device vibrates.

1

Long press the power key until the options menu opens.1.
Tap [Power off].2.

47

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Setting up a Google account on your device

Your device from Sony runs on the Android platform developed by Google. A range of Google applications and services
is available on your device when you purchase it, for example, Gmail, Google Maps, YouTube, and the Google Play
application. To get the most out of these services, you need a Google account. For example, a Google account enables
you to do the following:

Download and install applications on Google Play.
Synchronize your email, contacts, and calendar using Gmail.
You can back up, restore, and transfer your data from an old device to your new device.
Chat with friends using the Google Duo application.
Synchronize your browsing history and bookmarks using the Chrome web browser.
Identify yourself as the authorized user after a software repair using Xperia Companion.
Remotely find, lock, or clear a lost or stolen device using the Find my device services.

For more information, go to support.google.com/.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Accounts] > [Add account] > [Google].

1

Follow the on-screen instructions to create a Google account, or sign in if you already have an account.

2

48

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Transferring content from your old device

There are several ways to transfer your data from an old device to your new device.

Synchronize data using Google account
Copy and transfer data using a computer
Copy and transfer data using an SD card

For more information, go to support.google.com/android/.

F-248-100-12 Copyright 2021 Sony Corporation

49

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Making sure your device is protected

Your device includes security options, strongly recommended in case of loss or theft.
There are several ways to protect your device, as listed below. Find and tap [Settings], and then search for the settings
at the top of the screen.

Screen lock
Fingerprint Manager
SIM card lock

You can register fingerprints to use as a security method for unlocking your device or authenticating purchases. Find and
tap [Settings] > [Security] > [Fingerprint Manager], and then follow the on-screen instructions.
For more information, go to support.google.com/android/.

Note

When using a security option to protect your device, it is crucial to remember the details provided at set up.

F-248-100-12 Copyright 2021 Sony Corporation

50

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Finding the IMEI number(s) of your device

Your device has one or two unique identification numbers that are referred to as IMEI or Product ID. You should keep a
copy of this. You may require it if your device is stolen or when contacting support.

Viewing your IMEI number(s) using the dialpad

Viewing your IMEI number(s) on the tray

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap

(Phone icon).1.

Tap

(Dialpad icon).2.

Enter *#06# into the dialpad. The IMEI number(s) are displayed automatically.3.

Drag out the SIM card tray. The IMEI number(s) is(are) displayed on the tray.1.

51

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Finding, locking, or erasing a lost device

Google offers a location and security web service called “Find my device”. After you sign in to a Google account, “Find
my device” is turned on by default. If you lose your device, you can use “Find my device” to find, lock, or erase it.
For more information, go to support.google.com/android/.

F-248-100-12 Copyright 2021 Sony Corporation

52

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Turning the screen on or off

When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting.
The Ambient display feature enables you to view information such as the time and notifications without pressing the
power key.

Hint

If the Ambient display is set to [Smart activation] or [Show when device is lifted], the screen is turned on automatically when you
pick up your device.

Related Topic

Setting the Ambient display

F-248-100-12 Copyright 2021 Sony Corporation

Briefly press the power key.

1

53

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Adjusting the idle time before the screen turns off

When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can
change how long your screen stays active before it turns off.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display] > [Screen timeout].

1

Select an option.

2

54

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Smart backlight control

The smart backlight control keeps the screen on as long as the device is held in your hand. Once you put down the
device, the screen turns off according to your screen timeout setting.

Related Topic

Adjusting the idle time before the screen turns off

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display] > [Advanced] > [Smart backlight control].

1

Tap the switch to enable or disable the function.

2

55

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

One-handed mode

Enable One-handed mode to adjust the display size so you can type with one hand more easily.

To adjust the position of the screen

To move the screen to the left side or to the right side: tap

(Left arrow icon) or (Right arrow icon)

accordingly.

To move the screen upwards or downwards: drag the horizontal stripes at the edge of the resized screen.

To resize the screen: drag

(Resize screen icon) at the edge of the resized screen.

Hint

You can shrink the screen by using the Side sense menu.

Related Topic

Using Side sense

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display] > [Advanced] > [One-handed mode].

1

Tap the [One-handed mode] switch to enable or disable the function.

2

To shrink the screen, double-tap

(Home button).

To exit One-handed mode, double-tap

(Home button) again or tap an empty area on the screen.

3

56

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Taking a screenshot

You can capture still images of any screen on your device as a screenshot. Screenshots you take are automatically
saved in your device’s internal storage.

Hint

You can also take a screenshot by pressing and holding the power key and volume down key at the same time.

F-248-100-12 Copyright 2021 Sony Corporation

Long press the power key until the options menu opens.

1

Tap [Screenshot].

2

57

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Notification light

The notification light informs you about battery status and some other events. The notification light is enabled by default
but can be disabled manually.

Note

If the notification light is disabled, it only lights up or flashes when there is a battery status warning, such as when the battery
level goes below 15 percent.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Apps & notifications] > [Configure notifications].

1

Tap the [Use LED light to show incoming notifications] switch to enable or disable the function.

You may find the item under [Advanced].

2

58

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Status icons

(Signal strength icon)
The mobile network mode is also displayed when sending and downloading mobile data.

(No signal icon)

(Data roaming icon)

(Wi-Fi signal icon)
A Wi-Fi connection is enabled and data is being transmitted.
The number displayed to the left of the icon differs according to the Wi-Fi standard of the current connection.

(Wi-Fi connection error icon)
A Wi-Fi connection is enabled but there is no internet connection.
This icon also appears when you are trying to connect to a captive portal network. After a successful login, the
cross mark disappears.
If Google is blocked in your area, the cross mark may appear even when the device is connected to a network
and there is a Wi-Fi working internet connection.

(Battery status icon)

(Charging battery icon)

(STAMINA mode icon)

(Airplane mode icon)

(Microphone muting icon)

(Speakerphone icon)

(Muting icon)

(Vibrate icon)

(Alarm icon)

(GPS icon)

59

Related Topic

Notification icons

F-248-100-12 Copyright 2021 Sony Corporation

60

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Notification icons

Note

Not all icons that may appear on your device are listed here. This list is for reference purposes only, and changes may be made
without notice.

(New SMS icon)

(Ongoing call icon)

(Missed call icon)

(Phone call on hold icon)

(Call forward icon) Dual SIM device: Call forwarding is turned on

(Downloading data icon)

(Uploading data icon)

(Software setup icon) A basic setup of your device is available

(Install latest software icon) A software update is available

(System update icon) System updates are available

(Downloading system update icon)

(Installing downloaded system update icon)

(Battery Care icon)

(Screenshot icon) Screenshot captured

(Music playing icon) A song is playing

(More notifications icon) More undisplayed notifications

61

Related Topic

Status icons

F-248-100-12 Copyright 2021 Sony Corporation

62

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Charging your device

You can charge your device from a wall socket or computer. You can still use your device while charging.
If the battery is depleted, it may take up to 10 minutes for your device to respond to the charging. During this time, the
screen may remain completely dark, not showing the charging icon. It can take couple of hours for a completely drained
battery to be fully charged. Charging speed may be affected by ambient temperature.
Always use the original Sony charger and a USB cable intended for your specific Xperia model, since other types of
chargers can increase charging time, not charge at all, or may even damage your device.

Note

Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony repair center. Never try to
open or take apart the device yourself. Doing so can cause damage and void your warranty.

Hint

A wall socket charger will charge your device faster than charging via computer. You can still use your device while charging.

63

Battery notification light status

Green: Battery is charging, charge level is greater than 90%
Orange: Battery is charging, charge level is 15–90%
Red: Battery is charging, charge level is less than 15%

Note

It is important to use the USB cable that came with your device, as other types of USB cables can damage your device.

Hint

If the battery is completely depleted, it may take up to 10 minutes before the notification light illuminates and the charging icon
appears.

Related Topic

Battery and power management

F-248-100-12 Copyright 2021 Sony Corporation

Connect one end of the USB cable to the charger (or to the USB port of a computer).

1

Connect the other end of the cable to the USB port on your device.

The notification light illuminates when charging begins.

2

When the device is fully charged, disconnect the cable from your device by pulling it straight outwards.

Make sure not to bend the connector.

3

64

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Battery and power management

Your device has an embedded battery. To get the most use from it, keep track of the power consumed by different
applications and features.
You can also use Battery Care to increase the battery’s lifetime. The Power-saving feature is activated by default to
restrict applications from using battery power in the background. If you do not want an application to be affected, you can
make it exempt in the Power-saving feature menu. Phone calls and SMS are not affected.

Note

System updates may change the power-saving features available on your device.

General usage tips to improve battery performance

The following tips can help you improve battery performance:

Lower the screen brightness level.
Turn off Bluetooth, Wi-Fi, and location services when you do not need these features.
Turn off your device or use Airplane mode if you are in an area with no or low network coverage. Otherwise, your
device repeatedly scans for available networks, and this consumes power.
Use a Wi-Fi network instead of roaming when abroad. Roaming is scanning for your home network and puts
additional demands on your battery as your device must transmit with a higher output power.
Change the synchronization settings for your email, calendar, and contacts.
Check the applications that have a high battery consumption and consider the battery saving tips provided on your
device for these applications.
Change the notification level for an application.
Turn off the location-sharing permission for an application.
Uninstall applications that you are not using.
Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s
loudspeakers.
Restart your device every now and then.

To review your battery consumption

Related Topic

Charging your device

Checking battery consumption for applications

Battery Care

Making applications exempt from the Power-saving feature

Screen settings

Turning the Bluetooth function on or off

Using location services

Restarting, resetting, and repairing your device

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Battery] to view the estimated remaining battery percentage and battery time.1.
Tap

(More icon) > [Battery usage] to view a list of applications and features that have consumed battery power.2.

65

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Checking battery consumption for applications

You can check battery consumption for applications, and change the settings if necessary.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Apps & notifications].

1

Select an application and review its battery consumption under [Battery].

You may find the item under [Advanced].

2

66

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Making applications exempt from the Power-saving feature

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Apps & notifications] > [Advanced] > [Special app access] > [Power-saving
feature].

1

Select [All apps] from the pull-down menu.

2

Select the application listed as [Applied], and then follow the on-screen instructions.

3

67

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

STAMINA mode

The STAMINA mode prolongs the time until the battery needs charging by disabling some functions of the device. When
you turn on the STAMINA mode, the display switches to the Dark theme mode.
Depending on the STAMINA level, different features will be restricted or disabled in order to reduce battery consumption.
These include rendering performance, screen brightness, image enhancement, and GPS while the screen is off.
Synchronizing of background app data or streaming may be disabled for some applications.
You can set the STAMINA mode to turn on or off automatically according to the battery level. Follow the on-screen
instructions for detailed settings.

Hint

You can exempt applications from being optimized by STAMINA mode in the Power-saving feature menu.

Related Topic

Making applications exempt from the Power-saving feature

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Battery] > [STAMINA mode].

1

Tap [Turn on now].

2

68

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Battery Care

Battery Care increases the lifespan of your battery. This feature detects your charging patterns and estimates the start
and end time of your regular charging period. The charging rate is controlled so that your battery reaches 100% just
before you disconnect the charger. You can also set a start and end time for the charging period manually.

Note

Battery Care will not control the charging rate until it detects a regular charging cycle of at least 4 hours over a period of several
days.

Hint

Learned patterns of the regular charging cycle are saved by Battery Care. Even if the function has been disabled, it adopts to the
learned patterns after enabling the function again.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Battery] > [Battery Care].

1

Tap the switch to enable or disable Battery Care.

[Auto] is selected by default.
To manually set a start and end time for the charging period, tap [Custom], and then set the start and end times.

2

69

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Before updating your device

You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to
ensure optimal performance. When a software update is available,

(System update icon) appears in the status bar.
You can also check for new updates manually.
The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not
available for wireless download. You then need to use the Xperia Companion software on a PC or Apple Mac computer
to update your device.
Before updating your device, consider the following:

Ensure you have sufficient storage capacity.
System and application updates can present the features on your device in another way than described in this Help
Guide. The Android version might not be affected after an update.

To check for new software

Related Topic

Updating your device wirelessly

Updating your device using a computer

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [System] > [Advanced] > [Software update].1.

70

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Updating your device wirelessly

Use the Software update application to update your device software wirelessly. The updates you can download over a
mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to
download new software so that you can avoid data traffic costs.

To set up automatic download of system updates

To enable or disable automatic updates for applications

Related Topic

Before updating your device

Updating your device using a computer

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [System] > [Advanced] > [Software update].

1

Follow the on-screen instructions.

2

Find and tap [Settings] > [System] > [Advanced] > [Software update].1.
Tap

(More icon) > [Settings] > [Auto update system].2.

Select the preferred option.3.

Find and tap [Settings] > [System] > [Advanced] > [Software update].1.
Tap

(More icon) > [Settings] > [Auto update apps].2.

Select the preferred option.3.

71

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Updating your device using a computer

Note

If you do not have the Xperia Companion software installed on the relevant computer, search for Xperia Companion on the Sony
customer support website and download it.

Related Topic

Before updating your device

Updating your device wirelessly

F-248-100-12 Copyright 2021 Sony Corporation

Connect your device to the computer using a USB cable.

1

Drag down the status bar, and then tap [Android System] next to

(USB icon).

2

Tap [Tap for more options.], and then tap [File Transfer].

3

Computer: Open Xperia Companion, if it is not automatically launched.

Make sure that the computer can access the internet.
If a new software update is detected, a pop-up window appears.

4

Follow the on-screen instructions to run the relevant software updates.

5

72

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Restarting, resetting, and repairing your device

You can force your device to restart or shut down if it stops responding or will not restart normally. No settings or
personal data get deleted.
You can also reset your device to its original factory settings. This procedure is sometimes necessary if your device
stops functioning properly, but note that you should first back up your data, as resetting your device will erase all your
data from your device.
If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your
device. For more information on downloading and using Xperia Companion, search for Xperia Companion on the Sony
customer support website.

Restarting your device

Note

Your device may fail to restart if the battery level is low. Connect your device to a charger and try restarting again.

Forcing the device to restart or shut down

Performing a factory data reset

Note

To avoid permanent damage to your device, do not interrupt a factory data reset procedure.

Back up any data saved to the internal memory of your device. Resetting will erase all your data from your device.

Hint

Your device does not revert to an earlier software version of Android when you perform a factory data reset.

Related Topic

Repairing the device software using Xperia Companion

F-248-100-12 Copyright 2021 Sony Corporation

Long press the power key.1.
In the menu that opens, tap [Restart].
The device restarts automatically.

2.

Long press the power key and the volume up key at the same time until your device vibrates.1.
Depending on whether you wish to force the device to restart or shut down, proceed as follows.

If you wish to force restart the device: Release the keys at this point. The device restarts.
If you wish to force shut down the device: Continue pressing the keys. After a few more seconds, the device
vibrates three times and turns off.

2.

Find and tap [Settings] > [System] > [Advanced] > [Reset options].1.
Tap [Erase all data (factory reset)] > [Erase all data].2.
If required, draw your screen unlock pattern or enter your screen unlock password or PIN to continue.3.
To confirm, tap [Erase all data].4.

73

74

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Repairing the device software using Xperia Companion

You can use Xperia Companion to repair your device’s software. If you forget your screen unlock password, PIN or
pattern, you can use the device repair feature in Xperia Companion to erase the security layer. You need to provide your
Google account login details to perform this operation. By running the repair feature, you reinstall software for your
device and you may lose some personal data in the process.
If your device seems to have frozen, restarts repeatedly, or does not start at all after you update the Xperia software,
after you perform a software repair, or after a factory data reset, try forcing the device to shut down and then turning it
back on. If the problem persists, force the device to shut down and then perform a software repair.

Note

Before performing a software repair, make sure you know your Google account username and password. Depending on your
security settings, you may need to enter them in order to restart the device after a software repair.

Related Topic

Restarting, resetting, and repairing your device

F-248-100-12 Copyright 2021 Sony Corporation

Make sure that Xperia Companion is installed on the computer.

1

Open the Xperia Companion software on the computer and click [Software repair] on the main screen.

2

Follow the instructions that appear on the screen to reinstall the software and complete the repair.

3

75

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Resetting your applications

You can reset an application or clear application data if your application stops responding or causes issues with your
device. Resetting application preferences does not delete any application data from your device.

To clear application data

To clear application cache

To clear the application default setting

Note

The option to clear the application data, cache, or default setting is not available for every application or service.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Apps & notifications].

1

Tap the number of apps to see all apps.

2

Tap

(More icon) > [Reset app preferences] > [Reset apps].

3

Find and tap [Settings] > [Apps & notifications].1.
Select an application or service, and then tap [Storage & cache] > [Clear storage] > [OK].2.

Find and tap [Settings] > [Apps & notifications].1.
Select an application or service, and then tap [Storage & cache] > [Clear cache].2.

Find and tap [Settings] > [Apps & notifications].1.
Select an application or service, and then tap [Advanced] > [Open by default] > [Clear defaults].2.

76

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Viewing the memory status

The internal storage stores downloaded or transferred content along with personal settings and data, and it tends to fill
up as a result of normal usage. If the device starts to slow down, or applications suddenly shut down, you should
consider the following:

Close running applications that you are not using.
Uninstall downloaded applications that you do not use.
Transfer photos, videos, and music from the internal memory to the removable memory card or Google service.

Note

You can purchase a memory card separately.

If your device cannot read content on the memory card, you may need to format the card. Note that when you format the card, all
content is erased.

To view the memory status

Related Topic

Freeing up space on the internal storage

Formatting the memory card

Stopping applications and services from running

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Storage].1.

77

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Freeing up space on the internal storage

If the device starts to slow down, or applications suddenly shut down, freeing up space on the internal storage may solve
the problem.

Related Topic

Viewing the memory status

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Storage].

1

Tap [FREE UP SPACE].

If you have a memory card inserted, select [Internal shared storage] > [FREE UP SPACE].

2

Select infrequently used apps or old files to delete, and then follow the on-screen instructions.

3

78

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Stopping applications and services from running

If the performance of your device or apps is not optimal, try stopping apps and services from running.

Related Topic

Viewing the memory status

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Apps & notifications].

1

Select an application or service, then tap [Force stop] > [OK].

2

79

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Formatting the memory card

If your device cannot read content on the memory card, format the memory card on your device.

Note

All content on the memory card gets erased when you format it. Make sure you first make backups of all data that you want to
save. To back up your content, you can copy it to a computer.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Storage] > [SD card].

Select an app, if prompted.

1

Tap

(More icon) > [Storage settings] > [Format], and then perform formatting on the next confirmation

dialog.

2

80

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Mobile data connection

You need the correct internet settings to access the internet with a mobile data connection.

For most mobile networks and operators, these settings come pre-installed on your device so that you can start using
the internet right away.
You can manually check for updates to your internet settings. If you change or delete an internet setting by mistake,
reset the internet settings.
Find and tap [Settings] > [Network & internet] > [Mobile network] for more mobile network options.

F-248-100-12 Copyright 2021 Sony Corporation

81

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Increasing Wi-Fi signal strength

There are a number of things you can do to improve Wi-Fi reception:

Move your device closer to the Wi-Fi access point.
Move the Wi-Fi access point away from any potential obstructions or interference.
Do not cover the Wi-Fi antenna area of your device.

Related Topic

Overview

F-248-100-12 Copyright 2021 Sony Corporation

82

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Controlling data usage

You can keep track of the amount of data transferred to and from your device over your mobile data or Wi-Fi connection
during a given period. For example, you can view the amount of data used by individual applications. For data
transferred over your mobile data connection, you can also set data usage warnings and limits to avoid additional
charges.

Helping reduce data usage

Setting a data usage warning or a mobile data limit

Hint

You can set the date when the usage cycle resets. Under [Data warning & limit], tap [App data usage cycle], and then set the
reset date.

Note

Once your mobile data usage reaches the set limit, mobile data traffic on your device gets turned off automatically.

Checking your data usage

Controlling the data usage of individual applications

Note

The performance of individual applications may be affected if you change the related data usage settings.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Network & internet] > [Data Saver].1.
Tap the switch to enable the function.2.

Make sure that mobile data traffic is turned on.1.
Find and tap [Settings] > [Network & internet] > [Mobile network] > [App data usage] >

(Settings icon).2.

Depending on whether you want to set a data warning or a data limit, proceed as follows.

To set a data usage warning, tap the [Set data warning] switch to enable the function, and then tap [Data warning]
to change the warning level.
To set a mobile data limit, tap the [Set data limit] switch to enable the function, and then tap [Data limit] to change
the data usage limit.

3.

Find and tap [Settings] > [Network & internet].1.
Depending on whether you want to check mobile data usage or Wi-Fi data usage, proceed as follows.

To check mobile data usage, tap [Mobile network] > [App data usage].
To check Wi-Fi data usage, tap [Wi-Fi] > [Wi-Fi data usage].

2.

Find and tap [Settings] > [Apps & notifications].1.
Tap the application that you want to control, and then tap [Mobile data & Wi-Fi].2.
Edit the options as desired.3.

83

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Settings menu

View and change settings for your device from the Settings menu. The Settings menu is accessible from both the
Application screen and the Quick settings panel.

Hint

To view information about your device, find and tap [Settings] > [About phone].

To search for a setting, find and tap [Settings], and then enter the name of the setting into the [Search settings] field.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings].

1

84

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Volume and vibration

The volume and vibration can be changed either by using the volume keys or by changing a setting.
You can change the ring, media, alarm, and in-call volumes. Additionally, you can set your device to vibrate.

Note

App settings can override the selected volume and vibration settings.

Changing the volume

Activating the vibrating mode

Activating sound with vibration for incoming calls

F-248-100-12 Copyright 2021 Sony Corporation

Press the volume key up or down to change the media volume.
To quickly turn the media volume on or off, tap

(Media volume icon).

1.

To change the in-call, ring, and notification, or alarm volumes, tap

(Adjust volume icon).

Use each slider to adjust the volume. Tap [See more] for more options.

2.

Press the volume key up or down.1.
Tap the icon displayed above the slider one or more times until

(Vibrate icon) appears.2.

Find and tap [Settings] > [Sound].1.
Tap the [Vibrate for calls] switch to enable the function.2.

85

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Sounds and tones

Setting the ringtone

Setting the notification sound

Hint

To turn off all ringtone and/or notification sounds and set your device to vibrate only, select [None] from the list.

To enable or disable other sounds and tones, find and tap [Settings] > [Sound] > [Advanced], and then tap the switches to enable
or disable the various sounds and tones.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Sound].1.
Select [Phone ringtone - SIM 1] or [Phone ringtone - SIM 2].2.
Select a sound from the list.
To select a music file that is not in the list, tap [Add ringtone].

3.

To confirm, tap [OK].4.

Find and tap [Settings] > [Sound] > [Notification sound].1.
Select a sound from the list.
To select a music file that is not in the list, tap [Add notification].

2.

To confirm, tap [OK].3.

86

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Screen settings

You can change the screen’s behavior, brightness, viewing size, and quality. You can also adjust the image quality of
photos and videos.

Main screen settings

Image quality settings: Adjust the quality of photos and videos as displayed on your device.

White balance: Tap the [Set manually] switch to enable changes to the setting, and then select one of the preset

settings. You can also use the sliders to adjust the white balance.

Brightness level: Adjust the brightness level with the slider. You can also enable [Adaptive brightness] to
automatically optimize brightness based on surrounding light.

Dark theme: You can display the screen with a dark background.

Auto-rotate screen: Set the screen to rotate automatically when the device is turned, or set it to stay in portrait view.

Night Light: [Night Light] switches the color of the screen to amber. This makes it easier to view the screen in a

darker setting, and also makes it easier to fall asleep.

Prevent accidental operations with screen off: You can prevent your device from being activated by mistake while
placed in a pocket or a bag.

Note

When the STAMINA mode is turned on, [Motion blur reduction] cannot be used.

Avoid displaying very bright or static images for a long period of time. This may cause an afterimage or coloring to remain on the
screen.

Hint

[Video image enhancement] is available only for certain applications.

Even if the Auto-rotate screen function is disabled, you can rotate the screen manually by tapping

(Rotate icon) in the

navigation bar.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Display].

1

Tap the setting you want to change.

Use the sliders, tap the switches, or select options to adjust.

2

87

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Application updates

If the automatic update feature is enabled, your applications get updated without you being asked, so you may not
realize that large volumes of data are being downloaded. In order to avoid potentially high data transfer costs, you can
disable automatic updates or enable automatic updates only over Wi-Fi connection. You have to disable the automatic
update feature in the Play Store app to avoid the automatic updating of applications.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap

(Play Store icon).

1

Tap

(Menu icon), and then tap the settings menu.

2

Tap the auto update apps menu.

3

Select the preferred option.

4

88

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Using location services

Location services allow applications such as Maps and the camera to use information from your mobile or Wi-Fi network
as well as GPS (Global Positioning System) information to determine your approximate location.
In order to use your device to find out where you are, you need to enable location services.
For more information, go to support.google.com/.

To improve GPS accuracy

The first time you use the GPS function in your device, it can take a few minutes for your location to be found. To help
the search, make sure you have a clear view of the sky. Stand still and do not cover the GPS antenna. GPS signals can
pass through clouds and plastic, but not through most solid objects such as buildings and mountains. If your location is
not found after a few minutes, move to another location.

Related Topic

Overview

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [Location].

1

Tap the switch to enable or disable location services.

2

89

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Date and time

You can change the date and time on your device.

F-248-100-12 Copyright 2021 Sony Corporation

Find and tap [Settings] > [System] > [Date & time].

You may find the item under [Advanced].

1

To set the date or time manually, tap the [Use network-provided time] switch to disable the function.

To set the time zone manually, tap the [Use network-provided time zone] switch to disable the function.

2

Tap the desired item to edit and change the values.

3

90

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Transferring music from a computer to your device

There are two ways to transfer music from a computer to your device:

Connect your device to a computer using a USB cable. Select [File Transfer] on your device and then copy and paste
or drag and drop the files using the computer.
On the computer, save your media files using Google Drive. Then, synchronize the data on your device by logging in
to the Google account.

Note

The Music app may not support all music file formats.

F-248-100-12 Copyright 2021 Sony Corporation

91

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Listening to music

Use the Music app to listen to your favorite music.

Music player overview

Hint

How to use

(Previous button) while playing a song.

During the first 5 seconds of playback, tap the button to go back to the previous song.

Minimize the full screen player1.
Search all songs saved to your device2.
View the play queue3.
View more options4.
Album art (if available)5.
Add or remove a song as a favorite6.
Elapsed time of current song7.
Add a song to a playlist8.
Progress indicator – drag or tap along the line to fast-forward or rewind9.
Length of current song10.
Repeat the current song or all songs in the play queue11.
Tap to go to the next song, touch and hold to fast-forward the current song12.
Play or pause a song13.
Tap or double-tap to go to the beginning of the current song or the previous song, touch and hold to rewind the
current song

14.

Shuffle songs in the play queue15.

92

After 5 seconds of playback, tap the button to go back to the beginning of the current song, or double-tap it to go back to the
previous song.

Music home screen

Note

You might not be able to play copyright-protected items.

F-248-100-12 Copyright 2021 Sony Corporation

Open the Music menu1.
Scroll up or down to view content2.
Tap to start playing a song in the play queue3.
Play all songs in shuffle mode4.
Go to the music player screen5.

93

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Music app features

This section explains features that are useful when using the Music app.

Editing music information

Playing music in the background

F-248-100-12 Copyright 2021 Sony Corporation

While a song is playing in the Music app, tap the album art in the music player screen and then tap [Edit music info].1.
Edit the information as desired.2.
To set album art, tap

(Edit icon), then select an option.3.

When you are finished, tap [SAVE].4.

When a song is playing, tap

(Home button) to go to the Home screen.
The Music app keeps running in the background.
To open the Music app again, drag the status bar downwards and tap the Music notification. Alternatively, find and
tap

(Music icon).

1.

94

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Camera overview

F-248-100-12 Copyright 2021 Sony Corporation

Tap to adjust color and brightness1.
Switch between the front and main camera2.
Camera settings3.
Geotagging status4.
Use the volume keys to zoom in or out5.
Use the camera key to activate the camera, take photos or record videos6.
Tap the thumbnail to view, share, or edit photos and videos7.
Switch between taking photos and videos8.
Use the shutter button to take photos or record videos9.
Go back or exit the camera10.
Select a capturing mode11.
Shortcut to the capturing mode last selected12.
Tap one of the angle buttons to switch lenses13.
Select an aspect ratio14.
Tap to adjust the Bokeh effect15.
Select a flash setting. The icon color changes when the flash or flashlight activates.16.
Front camera lens17.

95

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Taking a photo or recording a video

This section explains basic camera operations.

Hint

Make sure the lens is clean. A fingerprint or a little dirt can diminish photo quality.

Use the self-timer when you need extra time to prepare, or to avoid blurred photos.

Check your device’s memory status often. High-resolution photos and videos consume more memory.

Note

Note that some functions may not be available depending on the settings.

Shutter button

The shutter button is used differently depending on the capturing mode and activated features.

(Capture button): Take a photo

(Start button): Record a video/Resume recording

(Pause button): Pause a video

(Stop button): Stop recording a video

(Self-timer on icon): Self-timer is activated

(Touch capture on icon): Touch capture is activated

(Touch capture and Self-timer on icon): Touch capture and Self-timer are activated

Related Topic

Self-timer

Various methods to take photos

Basic camera features

Launch the camera.

Press the camera key fully down, swipe

(Camera icon) from the lock screen, or tap (Camera icon) from
the Application screen.
Press the power key twice. Find and tap [Settings] > [System] > [Gestures] > [Power key behavior] > [Launch
camera] to enable this function.

1

Swipe the screen to select a photo or video mode.

2

Press the camera key or tap the shutter button.

3

96

F-248-100-12 Copyright 2021 Sony Corporation

97

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Taking a photo using the flash

Use the flash according to the subject and lighting conditions.

Note

Available settings depend on the capturing mode, photo mode, and video mode.

Hint

When the background is brighter than the object, use Fill flash to remove unwanted dark shadows.

F-248-100-12 Copyright 2021 Sony Corporation

While using the camera, tap the flash icon displayed on the screen, for example

(Auto flash icon).

1

If required, change the flash setting.

2

Press the camera key or tap the shutter button to take a photo or record a video.

3

98

Help Guide

Smartphone

Xperia PRO XQ-AQ52/XQ-AQ62

Basic camera features

Use basic camera features that help you to take photos or record videos.

Changing the aspect ratio

Adjusting the camera settings

Note

Available settings depend on the capturing mode selected.

Hint

Tap

(Introduction to features icon) to check information on various functions.

Switching between the main and front camera

Hint

You can also switch between cameras by swiping down on the camera screen (in the portrait orientation) or swiping right on the
camera screen (in the landscape orientation).

While using the camera, tap

(Aspect ratio icon).1.

Select a setting.2.

While using the camera, tap

(Settings icon).1.

Swipe the list to view the available settings and select a setting.

2.

While using the camera, tap

(Switch camera icon) to switch between the main and front camera.1.

99

Switching lenses

Using the zoom

Note

Zooming is only available for the main camera.

Reducing wind noise when recording

Related Topic

Taking a photo or recording a video

F-248-100-12 Copyright 2021 Sony Corporation

While using the camera, tap one of the angle buttons.

(Telephoto button)
(Wide-angle button)
(Super-wide-angle button)

1.

While using the main camera, perform one of the following operations.

Pinch in or out on the camera screen.
Use the volume key.
Tap one of the angle buttons to select a lens, and then drag the angle button to the left and right (in the portrait
orientation) or up and down (in the landscape orientation).

1.

Find and tap [Settings] > [Sound] > [Audio settings] > [Intelligent wind filter].1.
Tap the switch to enable the function.2.

100