Read "Safety Precautions" and this guide thoroughly
beforehand for proper usage.
Accessible services may be limited by subscription contract
conditions.
Descriptions in the User Guide
In the User Guide, most operation descriptions are based on
handset at time of purchase.
Unless noted otherwise, descriptions are for Home Screen.
Some operation descriptions may be simplified.
Screenshots & Key Labels
Screenshots in the User Guide may differ in appearance with
actual Display. Key labels in the User Guide are simplified for
description purposes and differ with actual Display.
Accessing Instructions on Handset
Use Guide application to learn touch operations or making
settings.
Launching Guide
In Home Screen, (SoftBank) (Guide)
Smartphone Guide top window opens.
・If using Smartphone Guide for the first time, Usage notes
and Auto Update confirmation appear. Follow onscreen
instructions.
Setting Auto Update
Introduction
Other Notations
In the User Guide, the product is referred to as "handset."
microSD™/microSDHC™/microSDXC™ Card is referred to as "SD
Card."
In Smartphone Guide top window, Auto Update
on / offBACK
Xperia™ Z4
4
Showing Status Bar Indicator
Set to show the indicator on Notifications Window to launch
Smartphone Guide.
Connect commercially available
headphones.
This port supports tetrapolar headset
that conform to the CTIA standard.
Hear the other party's voice here.
Flashes for incoming transmissions. Lights
while charging.
Capture yourself.
Detects surrounding brightness to
automatically adjust Display or backlight
and prevent Touchscreen misoperation
during a call.
Handset uses a touchscreen-type Display.
Operate with your fingers on Display.
Speak here.
ItemDescription
Camera
Flash/
Photo Light
Wi-Fi/
Bluetooth
Antenna Area
Antenna/GPS
Antenna Area
Antenna Area
Antenna Area
SD Card Slot
Device Port
®
NFC Mark
Internal
Nameplate
Wi-Fi
Internal
SIM Card/
External
Strap Hole
Capture still images and videos.
Use as camera flash in a dark place.
Internal Antenna for Wi-Fi and Bluetooth
feature.
Hold mark up to reader/writer to use
NFC/Osaifu-Keitai® feature.
Internal Antenna for calls, data
communication and GPS.
CE mark, FCC ID, IMEI information printed
sticker is attached. Do not remove
nameplate.
Internal Antenna for Wi-Fi.
Internal Antenna for call and data
communication.
Insert SIM Card/SD Card.
Connect commercially available Micro USB
Cable etc.
Attach strap.
®
Keys
PartDescription
Power Key/
Screen Lock
Key ()
Volume/
Zoom Up/
Down Key
Camera
Key ()
Long Press for power on/off.
Press for sleep mode on/off.
Adjust Volume.
Adjust Zoom while using Camera.
Use as Camera shutter.
Long Press to launch Camera.
7
SIM Card
SIM Card is an IC card containing phone number and other
customer information.
Handling SIM Card
・Customer is responsible for any damage caused by inserting
SIM Card in an IC card reader, etc. of another brand.
・SoftBank Corp. is not responsible in such case.
・Always keep the IC chip clean.
・Avoid applying labels. May damage SIM Card.
・See instructions included with SIM Card for handling.
・SIM Card is the property of SoftBank Corp.
・SIM is replaceable (at cost) in case of loss/damage.
・Return SIM Card to SoftBank Corp. when canceling
subscription.
・Returned SIM Cards are recycled for environmental purposes.
・Note that SIM Card specifications and performance may
change without notice.
・It is recommended that you keep a separate copy of
information that is stored on SIM Card. SoftBank Corp. is
not responsible for damages from stored information that is
lost.
・Always follow emergency procedures to suspend service if
your SIM Card or handset (SIM Card inserted) is lost/stolen.
For details, contact Customer Service.
Inserting SIM Card
Always unmount SD Card beforehand. For details, see
"Unmounting SD Card."
Getting Started
Open Slot Cover using groove
Draw Tray out using the tab
Set SIM Card into Tray with IC chip facing up
IC chip
・Check SIM Card orientation by notch.
Insert Tray with SIM Card into handset
・Pay attention to Tray orientation.
Close Slot Cover and press it down where indicated ○, and
make sure there are no gaps
Xperia™ Z4
8
Removing SIM Card
Always unmount SD Card beforehand. For details, see
"Unmounting SD Card."
Open Slot Cover using groove
Draw Tray out using the tab
Unlocking SIM Card
Handset can be SIM-unlocked to accommodate other-carrier
SIM cards.
・Some services or functions may be restricted when using
another mobile's SIM Card. SoftBank Corp. does not
guarantee any operation of those services and functions.
・For details on SIM unlocking, see the SoftBank Web page.
Remove SIM Card from Tray
Insert Tray into handset
・Pay attention to Tray orientation.
Close Slot Cover and press it down where indicated ○, and
make sure there are no gaps
Internal Memory and SD Card
9
Save data to handset memory or SD Card.
Handset supports SD Cards up to 128 GB. Some SD Cards may
not operate properly.
SD Card Cautions
Data
Information stored on SD Card can become lost or changed
accidentally or as a result of damage. It is recommended
that you keep a separate copy of important data. SoftBank
Corp. is not responsible for damages from data that is lost
or changed.
Reading/Writing Data
Never power off while reading or writing data.
Battery Level
A low battery charge may prevent reading/writing to SD
Card.
Insert Tray with SD Card into handset
Getting Started
Close Slot Cover and press it down where indicated ○, and
make sure there are no gaps
Unmounting SD Card
Always unmount SD Card before removing.
Handling SD Card
Use/store SD Cards away from the reach of infants. May
cause choking if swallowed.
Inserting SD Card
Open Slot Cover using groove
Draw Tray out using the tab
In Home Screen, (Settings)
Storage
Set SD Card into Tray with metal terminals facing up
Unmount SD cardOK
Xperia™ Z4
Item name changes from Unmount SD card to Mount SD
card . SD Card is unmounted.
10
Removing SD Card
Always unmount SD Card beforehand.
Open Slot Cover using groove
Draw Tray out using the tab
Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting erases all data on SD Card. Carefully check any
SD Card that was used on another device before formatting.
・Charge Battery while formatting, or format with adequate
battery charge.
In Home Screen, (Settings)
Storage
Remove SD Card from Tray
Insert Tray into handset
Close Slot Cover and press it down where indicated ○, and
make sure there are no gaps
Erase SD card
ERASE SD CARD
ERASE EVERYTHING
All data on SD Card is erased.
11
Charging Battery
Charging with AC Charger
AC Charger is an optional accessory. Use specified AC Charger
(SoftBank SELECTION Quick Charge 2.0) (SB-AC12-HDQC) or
AC Charger (Micro USB 1.8A) (ZTDAD1).
For other devices, see the SoftBank Web page.
Operation using AC Charger (Micro USB 1.8A) (ZTDAD1) is
explained here.
・See instructions included with AC Charger.
Insert Micro USB connector of AC Charger straight into
External Device Port
Power On/Off
Powering On
Getting Started
(Long Press)
Lock screen appears.
・See "Unlocking Screen" to unlock the screen.
・Startup wizard appears the first time handset is powered
on. See "Making Initial Settings" to make settings.
Powering Off
・Pay attention to connector orientation. Forcible connection
may cause damage.
Raise power plug of AC Charger to plug into power outlet
Notification Lamp on handset lights up when charging
starts.
When charging is complete, unplug AC Charger and remove
straight from handset
(Long Press)
Power off
Handset powers off.
Xperia™ Z4
12
Using Touchscreen
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
Tap
Contact Display lightly and briefly.
Touch & Hold
Touch screen lightly and hold it for a while. When the screen
changes, release finger.
Pinch/Spread
Contact Display lightly, then close/widen fingers.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Swipe/Flick
Contact Display lightly, then brush screen up/down or left/
right.
Initial Settings
13
Startup wizard appears the first time handset is powered
on. Set a Google™ account and Wi-Fi. Follow onscreen
instructions.
Making Initial Settings
Some steps are different in use environment. Follow onscreen
instructions.
English (United States)DONE
Set world of Sony (Connect Sony Entertainment Network)
Getting Started
Set online service account or auto sync
Set Wi-Fi network
GET STARTEDSet Google account
・For details on Google account, see "Using a Google Account."
・
Most handset operations start in Home Screen (appears at
power on) or in Applications List.
Selecting Options and Navigating
Screens
Tap items, icons, onscreen keys, etc. to open assigned items.
・
Tap to go back to previous screen.
Menu Operations
Tap for available settings and items.
Navigation Bar
Key icons are shown in Navigation Bar at the bottom of
window. Tap Key icon to operate.
ItemDescription
Go back to previous screen. When
(Back)
(Home)
(History)
(Keyboard)
keyboard is displayed, this changes to
. Tap it to close keyboard.
Go to Home Screen.
Open recently-used applications list to
launch or delete the applications from the
list. Or use or set small apps.
Change keyboard.
Screens may also have settings and items that are available by
Touching & Holding Display.
Handset Settings and Making Settings
In Home Screen, Tap then Tap (Settings) to customize
the operation of handset functions.
17
Portrait Orientation & Landscape
Orientation
The screen changes to portrait orientation when handset is
rotated sideways.
・Depending on the current screen, the orientation may not
change.
Capturing Screenshots
Long Press and Volume Down Key at the same time to
capture a screenshot of the current screen.
・
Alternatively, Long Press then Tap Take screenshot
on the screen.
・View captured screenshots in Screenshots folder in Album,
etc.
Applications
Launching Applications
In Home Screen,
Applications list opens.
Tap the application
Basic Operations
Capturing Screen Video
Capture shown screen as a video.
(Long Press)Record screenTo stop
capturing, Tap the recording time button
・If terms of agreement appears, confirm the content and
Tap AGREE .
・
To close the control panel, Tap .
Application is activated.
Xperia™ Z4
18
Applications List
Applications pre-installed by default are as follows.
・In Applications list, some applications are contained in "ツー
ル," "Sony Service," "SoftBank" and "安心・安全" folders.
IconFunction/Service
All-you-can-download service application
for top-rated and standard paid
applications in tool, entertainment,
(App Pass)
(Chrome)
(Email)
(Facebook)
(File
Commander)
(FM radio)
(Gmail)
(Google)
(Google+)
(Google
Settings)
(Internet
SagiWall)
(Lifelog)
(mora)
(Movie
Creator)
(My
SoftBankプラ
ス)
(OfficeSuite)
(PlayStation)
(Play
Games)
(Play
Store)
(Play
Books)
music, fortune-telling, game, lifestyle, or
business categories.
Receive perks such as free tickets for
purchasing additional items every month.
Access Internet via Google Chrome.
Send and receive emails. Multiple accounts
can be set.
Launch Facebook client application.
Search for still images, videos, music, or
downloaded files.
Use FM radio.
Send or receive mails for Google accounts.
Search on handset or web pages by
keywords.
Launch "Google+" social networking client
application provided by Google.
Make settings for Google applications.
Protect handset from "one-click fraud"
and other malicious web pages.
Alert window appears if dangerous web
page is detected.
Record user's daily activities such as
number of steps, used calories, shooting,
and music listening with handset.
Purchase music and music videos from
Sony's high sound quality download web
store.
Automatically create and edit photo
movies from capture photos and videos.
Guide application providing useful
information from SoftBank.
Check your charges, convenient handset
features, and recommended products/
contents.
View and edit Word, Excel, and other files.
Connect to PlayStation and operate or
enter text with PlayStation.
Download games from Google Play.
Download or purchase a variety of
applications from Google Play.
Download books from Google Play.
(Play
Movies & TV)
(PSN)
(Smart
Connect™)
(TrackID™)
(TrackID™
TV)
(TV
SideView)
(Twitter)
(UULA)
(What's
New)
(Wi-Fi
Spot Settings)
(Xperia™
Lounge Japan)
(Yahoo!)
(YouTube)
(AnimeHodai)
(Alarm &
clock)
(Album)
(あんしん
バックアップ)
(位置ナビ
Link)
(Osaifu-
Keitai)
(Voice
Search)
(Audio
Recorder)
(Camera)
Rent Google Play movies.
Use PlayStation™ Network services.
Set operations for connecting external
device or activating/ending applications.
Recognize music played and search the
title and artist name.
Check information for currently showing
TV program.
Use handset as remote controller for Sony
TV.
Twitter official client application for
publishing short messages on websites to
share with others.
All-you-can-view general entertainment
application offering more than 100,000
contents in various categories such as
popular movies, dramas, animes, music
videos, live performances, and karaoke;
Original UULA contents are also available.
Check latest information for music,
movies, or update information for
applications.
Enable login to SoftBank Wi-Fi Spot
automatically in SoftBank Wi-Fi Spot area.
Subscription to SoftBank Wi-Fi Spot
service is needed.
Access web pages for Sony Mobile
Communications products and campaigns.
Activate Yahoo! JAPAN for smartphones.
Various search menus such as "リアルタ
イム検索" (real time search) for catching
"tweets."
Also, check news, weather, disaster, or
other information.
Play videos on YouTube.
All-you-can-view popular anime programs:
old favorites, latest on the air, and more.
Set and use alarms, world clock,
stopwatch and timer.
View still images and videos.
Save handset data for Contacts/
Bookmarks/Calendar/S! Mail to the cloud
server or SD Card, or load the server data
to your handset.
Convenient when changing models.
Let others find your handset location.
Requires subscription to optional 位置ナビ
service.
Use Osaifu-Keitai®.
Use Google Voice Search.
Record voice or music in high sound
quality.
Capture photos or videos.
19
(Calendar)
(Urgent
News)
(Menu
List)
(Disaster
Message
Board)
(Sketch)
(Smart
Custom)
(Smart
Security)
(スマトピ)
(スマホ安
心サービス)
(Settings)
(Downloads)
(Guide)
(Tethering)
View calendar to manage events.
Receive Earthquake Early Warning
or Tsunami warning delivered by the
Meteorological Agency.
If the warning is received when you are in
the target area, handset sounds an alert,
vibrates, and a message appears.
Disaster/evacuation information can also
be received from the national and local
governments.
Comprehensive navigation site introducing
official sites and applications that
SoftBank Corp. recommends. Easily search
various contents such as music, games,
videos from special topics updated every
day, "カテゴリ,"
"新着," "ランキング," etc.
Post, view, and delete whereabouts
information in the event of a major
disaster, such as a "6弱" (roku-jyaku, "6
Lower") or larger earthquake.
And saved whereabouts information is
automatically sent to specified email
address set in advance.
Create illustration or load photo image
and edit it.
Customizing application for Android
devices that enables download of
applications, widgets, wallpapers, and
ringtones as a package.
"Smart Security powered by McAfee®"
protects your handset from viruses or
leakage of personal information.
Eliminate virus via infected installed
application, email attachment files, or SD
Card. Also, rate personal information that
can be handled by applications.
Free information service providing news
and entertainment information. More than
100 special contents every day available
only here such as important news, sports,
entertainment, and gossip.
Protect young people from inappropriate
sites or harmful applications for more
secure smartphone use. Use paid options
to limit usage time or check usage status/
location.
Make handset settings.
View downloaded file list.
Rearrange files listed in chronological
order to in file size order, select, and
delete downloaded files.
Check how to use SoftBank smartphone
operations.
Also view User Guide for handset, and
access FAQ web page.
Application for using 4G compatible
smartphone as mobile Wi-Fi router.
To use the feature, subscription to
Tethering option is needed.
(TV)
(電子書
籍 Reader by
Sony)
(Calculator)
(Phone)
(TokuHodai)
(Drive)
(News
from
Socialife)
(Hangouts)
(Video)
(Photos)
(Maps)
(Music)
(Mail)
(Remote
Support)
(Contacts)
View TV.
Purchase e-books from Sony eBook store
"Reader Store."
Perform basic and other operations.
Place calls or make call settings.
All-you-can-use premium discount
shopping sites of food, leisure, travel,
merchandise exchange tickets, electronic
gift code draws, and more than 500,000
coupons/complimentary tickets.
View and edit files saved in Google Drive.
View and manage social networks or news
websites altogether.
Send and receive messages using photos or
pictograms. Voice calls and video calls are
also available.
Play back videos downloaded or
transferred etc. Play back videos from
other devices on handset using Wi-Fi
feature.
View photos or videos. Sign in to Google+
to back up photos and videos.
Use Google map services such as
positioning current location or searching
other places or route.
Play back music data saved in handset
memory or SD Card.
Use SMS/S! Mail on SoftBank smartphones.
Use "@softbank.ne.jp" or
"@x.vodafone.ne.jp" mail address.
Sending or receiving of decorated mail or
pictograms is available.
Application for subscribers of ケータイな
んでもサポート.
Use this application to share your screen
and receive support for operations,
settings, etc.
Manage contacts.
Operations on Applications List
Adding Icon to Home Screen
In Applications List, Touch & Hold an iconDrag it to
Add to Home screen at the top of windowDrag the
icon anywhere in Home Screen areaWhen Home Screen
appears, Drag it to desired position
Deleting Applications
Some application cannot be uninstalled.
Flick right from the left edge of Applications list
UninstallTap an icon with "×"OK
Basic Operations
Xperia™ Z4
20
Rearranging Icons
Phone Number
Flick right from the left edge of Applications list
Custom order / Alphabetical / Most used
・With "Custom order" set, Touch & Hold an icon to
rearrange to desired position.
Checking Your Phone Number
In Home Screen, (Settings)
About phone
Status
Check phone number.
21
Silent Mode
Using Silent Mode
Set ringtone, operation sounds, etc. not to sound to avoid
disturbing others around you.
・Camera shutter, video start/stop tones, video and music
sound even in Silent mode.
Touch & hold Volume Key down
Icon on sound volume adjustment bar turns to and
Silent mode (without vibration) is set.
・
Press upper or lower side of Volume keyTap to
change icon on the sound volume adjustment bar to and
set Silent mode (without vibration).
・Press upper side of Volume key while in Silent mode to
cancel.
Airplane Mode
Using Airplane Mode
Disable all functions that emit signals. Handset remains
powered on.
Basic Operations
Drag Status Bar down with two fingers
Quick Settings opens.
Airplane mode
Handset is in Airplane mode.
・Use same operation again while in Airplane mode to cancel.
Xperia™ Z4
22
Text Entry
Keyboard
Enter text with on-screen QWERTY keyboard by Tapping each
character individually, or use Gesture input feature and slide
finger from character to character to form words.
・
Tap to hide keyboard.
・Touch & Hold text in text entry window and magnified text
appears in small balloon.
・Input method is set to International keyboard (Xperia™
keyboard) by default. To input Japanese, change default
keyboard to Xperia™ Japanese keyboard. For settings, see
"Language & input."
Keyboard Layout
Entering Emoticons/Pictograms
In Text Entry window,
Toggle option tab above the keyboard
Enter a character.
Switch between lower-case , upper-case , and
caps . For some languages, this key is used to
access extra characters in the language.
Toggle with numbers and symbols keyboard. For even
more symbols, Tap .
Show Emoticon/Pictogram list.
Show entry candidates.
Delete a character before cursor.
Enter line break or confirm text input.
Enter a space.
Entering Alphabet
・To enter character visible on keyboard, Tap the character.
・To enter character variant, Touch & Hold keyboard character
to show option list, then select from the list.
・To enter a period, Double-Tap the space bar.
Scroll down to view more options on each list.
Tap emoticon or pictogram
Emoticon or pictogram is entered.
・Pictograms can be entered consecutively.
・
To return to QWERTY keyboard, Tap /.
23
Pasting Cut/Copied Text
Double-Tap text
Text is highlighted by tabs on both sides and editing tool
appears.
・
To enter all text, Tap .
Drag / to select range
Making Text Entry Settings
Tap , then Tap
Basic Operations
Option menu appears.
Keyboard settings
or
Touch & Hold Text Entry windowPASTE
Settings menu opens.
Personalization guide
Setting guidance window opens.
・Follow onscreen instructions to customize keyboard.
Other Options
Changing Keyboard Skin
In Option menu, Tap Keyboard skinsFlick left or
right to choose desired skinSELECT
Cut/Copied text is pasted.
・
Alternatively, Tap (Paste) to paste text.
Keyboard skin is set.
Using One-handed Keyboard
In Option menu, Tap One-handed keyboard
・To move One-handed keyboard to left or right side, Tap
or accordingly.
・
To return to the regular keyboard, Tap or .
Xperia™ Z4
24
Editing/Deleting Words in User Dictionary
In Option menu, Tap My wordsSelect word to edit/
deleteEdit word / Delete word
Using a Google Account
Use a Google account and get more convenience with Google
services. A Google account is required to use some services or
fully use some applications.
Word in User Dictionary is edited/deleted.
Google Account Cautions
Be careful not to forget your Google account ID or
password.
Obtaining a Google Account
In Home Screen, (Settings)
AccountsAdd account
Google
Add a Google Account appears.
25
Or create a new account
Enter First nameLast nameNEXT
VERIFY
Basic Operations
SMS is sent.
・If a telephone number other than the one on your SIM Card
is entered, confirmation screen appears. Enter notified
Enter passwordEnter password again (for confirmation)
NEXT
Your Google account is obtained.
NEXT
Set Google serviceNEXT
Check Recovery phone numberNEXT
・Telephone number of your SIM Card is entered automatically.
Xperia™ Z4
26
Google Play
Remind me laterNEXT
Google account creation is completed.
・To create a second or subsequent Google account, Sync
setting window appears next.
Logging In with a Google Account
If an application is activated that requires a Google account,
Add a Google Account appears. Sign in with the obtained
Google account to use the application.
Enter mail address on Add a Google Account screenNEXT
Download a variety of applications (free/paid) from Google
Play. Change the setting of downloaded applications to enable
manual or automatic updates. Log in to your Google account
beforehand.
Installing Applications
Many different kinds of applications can be installed
on handset from Google Play (provided by Google Inc.).
SoftBank Corp. is not responsible in any way for userinstalled applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Flick right from the left end of Google Play window
My appsTap application to updateUPDATE
ACCEPT
Application is downloaded and installed.
Purchased Applications
Payment
Pay only once. Redownloads of uninstalled applications are
free of charge.
On Other Android Devices
Install an application on any Android device under the same
Google account for free.
Requesting Refunds
Refund is possible within a limited time. By requesting
a refund, the application is deleted and the charge is
cancelled. A refund request is valid only once per one
application.
Flick right from the left end of Google Play window
Flick right from the left end of Google Play windowMy
appsTap application to uninstallUNINSTALL
OK
Application is activated.
Getting Help with Google Play
Security Codes
Security Codes
An Operation Access Code or Center Access Code (Call Barring
Password) is required for using handset.
Operation Access Code: Security code to use each function. At
time of purchase, no code is set.
Center Access Code (Call Barring Password): Four-digit
security code at time of subscription. It is required when
using option services from a landline phone or subscribing to
fee-based Web information.
・Be careful not to forget Center Access Code (Call Barring
Password). If you forget your code, you will require
assistance. For details, contact Customer Service.
・Be careful to keep Operation Access Code and Center Access
Code (Call Barring Password) secret. SoftBank Corp. is not
responsible for damages resulting from misuse by other
parties.
Resetting Operation Access Code
In Operation Access Code input screen, PASSWORD
RESETOK
・Follow onscreen instructions.
・My SoftBank recognition is required to reset Operation
Access Code. My SoftBank recognition can be set with My
SoftBankプラス.
Flick right from the left end of Google Play windowHelp
& Feedback
The Web browser will take you to the Google Play Help Web
page.
Follow onscreen instructions
A description for each item appears.
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+ 176 hidden pages
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