
Sony Mobile Communications AB – Company Internal
C6902,C6903,C6906,C6943,L39h
- build swap -
Xperia Z1

Customization (Build Swap)
Sony Mobile Communications AB – Company Internal
CONTENTS
1 Emma Login & Script Execution ................................................... 3
2 Customization W orkfl ow ............................................................... 4
2.1 Customize Unit ..................................................................................... 5
2.2 Power on unit ........................................................................................ 6
2.3 Customize to Ship or Build Swap ........................................................ 6
2.3.1 Customize to Ship ........................................................................................ 6
2.3.2 Build Swap .................................................................................................... 6
3 Revision History ............................................................................. 7
For general information about Customization and Swap, refer to
1221-5655: Generic Repair Manual – build swap
1277-9818 Rev 2

Customization (Build Swap)
Sony Mobile Communications AB – Company Internal
1 Emma Login & Script Execution
In order to change a phone from Customer A to Customer B you must run a ‘Customization Script’
followed by an ‘Activation Script’.
Start by launching the Emma application.
Connect the Micro USB to USB cable to one of the
computer’s USB ports but do
the phone.
The USB Activat io n Dong le has to be inserted into one of
the computer’s USB ports to be able to log in.
To execute a ‘Customization’ or ‘Activation’ you need to be properly logged on to the Emma
application by using your User ID and Password.
To execute a ‘Customization Script’ or ‘Activation Script’ (or any other function):
• check that the phone is powered off
• press and keep the ”Volume Down” key down on the phone
• connect the phone to the USB Cable
• release the ” Volume Down” key
When executing an ‘Activation Script’ you will be prompted for the PIN of your USB Activation Dongle.
not
connect the cable to
1277-9818 Rev 2

Customization (Build Swap)
Sony Mobile Communications AB – Company Internal
Customization
Activate Unit
Customized Unit
Label Unit
Customize
Mechanics
Customize to Ship
or
Build Swap?
Customize Unit
Power On Unit
Build Swap Unit
Label Unit
De-Customize
Mechanics
Customize to Ship Build Swap
Power Off Unit
2 Customization Workflow
1277-9818 Rev 2

Customization (Build Swap)
Sony Mobile Communications AB – Company Internal
In Swap flow, when changing a phone from Customer A to Customer B, always use the service
Customization Workflow
The primary reason for the customization process is to create a customized unit.
A customized unit is a unit that is ready to ship as a final swap unit.
The second reason for customization is to create “build swap” units and this can be done by selecting
the ‘Service Exchange Unit’ customization script for the particular model.
The instruction steps below refer to the flowchart on previous page.
2.1 Customi ze Unit
After following the steps in section 1, ‘Emma Login & Script Execution’, you can customize a phone
as follows:
• look for the Customize script for the desired operator:
<Model> <Target> <Lang region> CDF<CDFId>
• if that script is not available locally, select ‘Server search’ for a complete list of available scripts.
When creating a ‘build swap’ unit, select an Exchange Unit as the customization scripts!
• choose the desired script
• the application will download all necessary software to run the script and then flash that software to
the phone
• after successful update, disconnect the phone from the USB Cable
Customization script!
It is important that the consumer get the same Sales Item customization after repair as before,
since the consumers access to content, software upgrades and consumers support depend on
this!
NOTE: For phones with internal storage (built in “SD card” user memory), the only services
which erase all user data in the internal memory and update the customization in the internal
storage (MS CDF) are the Services “Refurbish” and “Customize”.
See also emma User Guide
info. http://emma.extranet.sonyericsson.com/documents/emma_user_guide.pdf
(see “Service Types” and “Aspects of large files”)
1277-9818 Rev 2