・Xperia™ XZ is referred to as "handset" in this guide.
・Read "Safety Precautions" and this guide thoroughly
beforehand for proper usage.
・Accessible services may be limited by contract conditions.
・Unauthorized copying of any part of this guide is
prohibited.
・Guide content subject to change without prior notice.
・Contact SoftBank Customer Support, General Information if
you find inaccuracies.
Guide Usage Notes
・Most operation descriptions are based on default settings.
・Unless noted otherwise, descriptions are for Home Screen.
・Some operation descriptions may be omitted.
・In this guide and on handset, "abroad" means "outside Japan"
with regard to handset/service usage.
・In this guide, microSD™/microSDHC™/microSDXC™ Card is
referred to as "SD Card."
3
Introduction
Screenshots & Key Labels
Screenshots and Key labels are provided for reference only.
Actual handset windows, menus, etc. may differ in appearance.
Accessing Guide on Handset
Access this Guide on handset via Guide icon in Apps Menu or
via Guide indicator on Status Bar.
Guide indicator is hidden on Status Bar by default. Follow
these steps to show Guide indicator:
Access GuideIndicatoronBACK
Xperia™ XZ
4
Getting Started
Parts & Functions.............................................................. 6
Power On/Off................................................................... 11
Using Touchscreen............................................................ 12
6
Parts & Functions
Handset (Front)
PartDescription
Notification
Lamp
NFC/
Osaifu-Keitai
Detection
Area
Front
Camera
Earpiece/
Speaker
Proximity/
Light Sensor
Display
Speaker
Flashes for incoming transmissions. Lights
while charging.
sticker is attached at time of
purchase.
Use to shoot still images or videos of
yourself.
Hear the other party's voice here.
Also, hear sound (music, videos, TV, etc.)
from here.
Detects surrounding brightness to
automatically adjust Display or backlight
and prevent Touchscreen misoperation
during a call.
Touchscreen-type display, operate with
your fingers on Display.
Listen to music as well as video, TV, etc.
audio.
Handset (Back/Side)
PartDescription
Second Mic
Headphone
Port
Camera
LaserAF
Sensor
RGBC-IR
Sensor
Flash/
Photo Light
Wi-Fi®/
Bluetooth
Antenna Area
Antenna/GPS
Antenna Area
Antenna Area
Antenna Area
SD Card Slot
C™ Port
®
Internal
Nameplate
Wi-Fi
Internal
SIM Card/
USB Type-
Mic
Reduces noise for calling.
Connect commercially available
headphones.
This port supports tetrapolar headset
that conforms to the CTIA standard.
Capture still images and videos.
Autofocuses for shooting based on subject
distance.
Automatically adjusts white balance based
for shooting based on the light source.
Use as camera flash when taking photos,
etc.
Internal Antenna for Wi-Fi and Bluetooth
feature.
Internal Antenna for calls, data
communication and GPS.
CE mark, FCC ID, IMEI information printed
sticker is attached. Do not remove
nameplate.
Internal Antenna for Wi-Fi.
Internal Antenna for calls and data
communication.
Insert SIM Card/SD Card.
If SIM Card/SD Card Slot Cover is pulled
out, handset reboots.
Connect USB Type-C cable (commercially
available), etc.
Speak here.
®
7
Handset Keys
PartDescription
Power
Key/Screen
Lock Key/
Fingerprint
Sensor
()
Volume/
Zoom Up/
Down Key
Camera
Key ()
Long Press for power on/off.
Press for sleep mode on/off.
Or, use Fingerprint authentication.
Adjust Volume.
Adjust Zoom while using Camera.
Use as Camera shutter.
Long Press to launch Camera.
SIM Card
SIM Card is an IC card containing phone number and other
customer information.
Getting Started
Inserting SIM Card
Always unmount SD Card beforehand.
Draw SIM Card/SD Card Slot Cover out using groove
Draw Tray out straight from handset
Set SIM Card into Tray with IC chip facing up
・Check SIM Card orientation by notch.
・Make sure SIM Card is in Tray securely.
Insert Tray with handset held level, and then press in straight
・Check Tray orientation.
Push Tray all the way and press it down where indicated ○,
and make sure there are no gaps
Xperia™ XZ
8
Removing SIM Card
Always unmount SD Card beforehand.
Draw SIM Card/SD Card Slot Cover out using groove
Draw Tray out straight from handset
SD Card
Save data to internal storage or SD Card.
Handset supports SD Cards up to 256 GB. Some SD Cards may
not operate properly.
SD Card Cautions
Data
Information stored on SD Card can become lost or changed
accidentally or as a result of damage. It is recommended
that you keep a separate copy of important data. SoftBank
Corp. is not responsible for damages from data that is lost
or changed.
Reading/Writing Data
Never power off while reading or writing data.
Battery Level
A low battery charge may prevent reading/writing to SD
Card.
Remove SIM Card from Tray
Insert Tray with handset held level, and then press in straight
・Check Tray orientation.
Push Tray all the way and press it down where indicated ○,
and make sure there are no gaps
Handling SD Card
Use/keep SD Cards away from the reach of infants. May
cause choking if swallowed.
Inserting SD Card
Draw SIM Card/SD Card Slot Cover out using groove
Draw Tray out straight from handset
SIM-Unlocking Handset
Handset can be SIM-unlocked. SIM-unlocking handset allows
other-carrier SIM cards to be used with it.
・Some services, functions, etc. may have restrictions when
an other-carrier SIM card is used. SoftBank Corp. does not
guarantee operation whatsoever.
・For details, see SoftBank Website.
Set SD Card into Tray with the metal terminals facing up
・Make sure SD Card is in Tray securely.
Removing SD Card
9
Insert Tray with handset held level, and then press in straight
・Check Tray orientation.
Push Tray all the way and press it down where indicated ○,
and make sure there are no gaps
Always unmount SD Card beforehand.
Getting Started
Draw SIM Card/SD Card Slot Cover out using groove
Draw Tray out straight from handset
Remove SD Card from Tray
Insert Tray with handset held level, and then press in straight
・Check Tray orientation.
Push Tray all the way and press it down where indicated ○,
and make sure there are no gaps
Xperia™ XZ
10
Formatting SD Card
When using a new SD Card for the first time, always format it
on handset.
・Formatting erases all data on SD Card. Carefully check any
SD Card that was used on another device before formatting.
・Charge Battery while formatting, or format with adequate
battery charge.
In Home Screen,(Apps)(Settings)
Storage & memory
FormatERASE & FORMAT
All data on SD Card is erased.
Advanced
StorageSD CardSettings
11
Charging Battery
Charging with AC Charger
Always use a SoftBank-specified AC Charger (optional
accessory). For details on AC Chargers and other
peripheral equipment, see SoftBank SELECTION (http://
softbankselection.jp/) Website.
・See instructions included with AC Charger. Operation using
AC Charger (with USB Type-C Quick Charge 3.0 capability)
[ZSCAZX] (SoftBank SELECTION USB Type-C rapid charging
AC Charger [SB-AC17-TCQC]) is explained here.
Insert USB Type-C connector of AC Charger straight into USB
Type-C Port
Power On/Off
Powering On
Getting Started
(Long Press)
Lock Screen appears.
・See "Unlocking Screen" to unlock the screen.
・Startup wizard appears for the first time handset is
powered on. Follow onscreen instructions.
・Battery level is not sufficient if Notification Lamp flashes
several times in red or low battery indicator appears when
is Pressed with handset powered off. Charge Battery.
Unfold power plug of AC Charger and plug into household AC
Charging start sound sounds and Notification Lamp on
handset lights up when charging starts.
When charging is complete, unplug AC Charger and remove USB
Type-C connector of AC Charger straight from handset
Powering Off
(Long Press)
Power off
Handset powers off.
Xperia™ XZ
12
Using Touchscreen
Handset uses a touchscreen-type Display. Operate with your
fingers on Display.
Tap
Contact Display lightly and briefly.
Touch & Hold
Touch screen lightly and hold it for a while. When the screen
changes, release finger.
Pinch/Spread
Contact Display lightly, then close/widen fingers.
Drag
Touch icon or other item lightly, move it where desired, and
release finger.
Swipe/Flick
Contact Display lightly, then brush screen up/down or left/
right.
Most handset operations start in Home Screen (appears at
power on) or in applications list.
Selecting Options and Navigating
Screens
Tap items, icons, onscreen keys, etc. to open assigned items.
・
Tapto go back to previous screen.
Menu Operations
Tapfor available settings and items.
Navigation Bar
Tap icons on Navigation Bar (Display bottom) for the
following functions/operations.
ItemDescription
Return to previous screen. Appears as
(Back)
(Home)
(History)
(Keyboard)
for onscreen keyboard; Tap to close
keyboard.
Return to Home Screen.
Open listing of recently used applications
and activate or delete applications.
Change keyboard.
Screens may also have settings and items that are available by
Touching & Holding Display.
Handset Settings and Making Settings
In Home Screen, Tap(Apps) then Tap(Settings) to
customize the operation of handset functions.
15
Portrait Orientation & Landscape
Orientation
The screen changes to landscape orientation when handset is
rotated sideways.
・Depending on the current screen, the orientation may not
change even by changing handset orientation.
Phone Number
Checking Your Phone Number
In Home Screen,(Apps)(Contacts)
Basic Operations
Myself
Check phone number.
Xperia™ XZ
16
Silent Mode
Set ringtone, operation sounds, etc. not to sound to avoid
disturbing others around you.
Using Silent Mode (Vibrate)
Press Volume Up or Down Key
On volume adjustment bar,
Icon on sound volume adjustment bar turns to(White)
and Silent mode (Vibrate) is set.
Text Entry
Keyboards
Enter text with onscreen QWERTY keyboard by Tapping each
character individually, or use Gesture input feature and slide
finger from character to character to form words.
・
Tapto hide keyboard.
・Touch & Hold text in text entry window to magnify in small
balloon.
・Input method is set to International keyboard (SwiftKey
Keyboard) by default. To input Japanese, Tapto change
keyboard to Xperia™ Japanese keyboard.
QWERTY Keyboard Layout
・Press Volume Up Key while in Silent mode (Vibrate) to
cancel.
Using Silent Mode (Mute)
Press Volume Up or Down Key
On volume adjustment bar,Press Volume Down Key
Icon on sound volume adjustment bar turns to(Gray)
and Silent mode (Mute) is set.
Change SwiftKey Keyboard settings.
Enter a character. Touch & Hold character to show
variant options.
Switch between lower-case, upper-case, and
caps.
Toggle entry modes.
Show entry candidates.
Delete a character before cursor.
,,, orappears depending on application.
Confirm text input or enter line break. Touch & Hold to
show Emoticon/Pictogram/etc. list.
Enter a space. Double-tap to enter a period.
・Press Volume Up Key while in Silent mode (Mute) to cancel.
17
Switching Character Types (Entry
Modes)
In QWERTY keyboard, Tap
Entry mode is changed to number and symbol mode.
・
To enter more symbols, Tap.
・
Tapto back to alphabet mode.
Using a Google Account
Use a Google account and get more convenience with Google
services. A Google account is required to use some services or
fully use some applications.
Google Account Cautions
Be careful not to forget your Google account ID or
password.
Creating a Google Account
In Home Screen,(Apps)(Settings)
Basic Operations
Account & syncAdd account
Google
Window for adding a Google account opens.
Xperia™ XZ
18
Or create a new account
Enter First nameLast nameNEXT
Enter date of birthSelect genderNEXT
Check phone numberNEXT
・Phone number of your SIM Card is entered automatically.
VERIFY
SMS is sent to the entered phone number.
・If a phone number other than the one on your SIM Card
is entered, confirmation screen appears. Enter notified
Enter passwordEnter password again (for confirmation)
NEXT
I AGREE
A Google account is created.
NEXT
Google Play
19
Set Google serviceNEXT
No thanksCONTINUE
Google account creation is completed.
Download a variety of applications (free/paid) from Google
Play. Change the setting of downloaded applications to enable
manual or automatic updates. Log in to your Google account
beforehand.
Installing Applications
Basic Operations
Many different kinds of applications can be installed
on handset from Google Play (provided by Google Inc.).
SoftBank Corp. is not responsible in any way for userinstalled applications (quality, reliability, legality, fitness
for a purpose, credibility, accuracy, etc.) or resulting
malfunctions (viruses, etc.).
Installing Free Applications
In Home Screen,(Apps)(Play Store)
Logging In with a Google Account
If an application is activated that requires a Google account,
a window for adding a Google account opens. Log in with a
Google account you have so you can use the application.
In window for adding Google account, enter mail address
Pay only once. Redownloads of uninstalled applications are
free of charge.
On Other Android Devices
Install an application on any Android device under the same
Google account for free.
Requesting Refunds
Refund is possible within a limited time. By requesting
a refund, the application is deleted and the charge is
cancelled. A refund request is valid only once per one
application.
Setting Automatic Updates for Individual
Applications
In Google Play,My apps & gamesTap
applicationAuto-update ()
・Automatic updates are unavailable for some applications.
Purchasing Applications
Purchase applications at your own risk. SoftBank Corp. is
not responsible for any disadvantage resulting for user or
third parties.
21
Security Codes/Operation
Password
Code Types
The following codes are required for handset use.
CodeDescription
Operation
Password
Center Access
Code
SIM PIN
PINCode for unlocking screen.
WPS PINCode for connecting to WPS devices.
PIN Types
In addition to the PIN for SIM Card, there is a different
PIN for unlocking the screen and a WPS PIN for connecting
to WPS devices. Do not forget these codes.
Code necessary to use handset functions.
Four-digit code you have set in
subscription contract.
Code for SIM card. For details, see "SIM
PIN."
SIM PIN
SIM PIN is a code for SIM Card. It is used to prevent
unauthorized use by others.
PIN is 9999 by default.
Enabling SIM PIN
When PIN is enabled, a window for entering PIN appears to
allow handset use each time handset is powered on with SIM
Card installed.
In Home Screen,(Apps)(Settings)Lock
screen & security
Basic Operations
Set up SIM card lockLock SIM cardEnter PIN
OK
PIN is enabled.
PIN Cautions
Entering incorrect PIN three consecutive times activates
PIN Lock. To cancel, Personal Unblocking Key (PUK) is
required; contact Customer Service. Entering incorrect PUK
ten consecutive times locks SIM Card, disabling handset.
For recovery, SIM Card must be reissued at a SoftBank
Shop (fees apply).
Xperia™ XZ
22
Changing SIM PIN
First enable SIM PIN to change PIN.
In Home Screen,(Apps)(Settings)Lock
screen & security
Set up SIM card lockChange SIM PINEnter current
PINOKEnter new PINOKRe-enter new
PINOK
PIN is changed.
Locking Screen
Display is locked after a set period of inactivity.
Alternatively, Pressfor manual screen lock. This saves
battery power and prevents accidental Touchscreen operation.
Unlocking Screen
In sleep mode (Screen lock active),
Lock Screen appears.
Touchor Flick screen upwards/left
Screen is unlocked.
・The method for unlocking the screen can be changed.
・
For fingerprint authentication, Touchwith
authentication finger to unlock screen.
Updating Software
23
Check whether updates are required via the Internet, and
update as required.
Before Updating Software
Saved data may be lost depending on condition of handset
(malfunctioning, damaged, water seepage, etc.). It is
recommended that you back up important data before
updating software. SoftBank Corp. is not responsible for
damages from loss of data.
Software Update makes a part of settings to the default.
Software Update Cautions
During Update
Handset cannot be used until software update is complete.
It may take time to update software.
Signal during Update
Operate handset where signal reception is good and
without changing location. Also operate with adequate
battery charge. Signal becoming weak or Battery becoming
low during an update may cause an update failure. An
update failure may disable handset.
If Using Other Functions
About phone
Basic Operations
System UpdateSoftware Update
Software Update window opens.
Software UpdateFollow onscreen instructions
Software is updated.
Other functions cannot be operated during a software
update.
Updating Software
Automatic update is set by default. To update software
manually, operate as follows.
In Home Screen,(Apps)(Settings)
Xperia™ XZ
24
Handset Interface
Home Screen Basics..........................................................26
Status Bar......................................................................... 26
Using Notifications Window/Quick Settings.................. 28
26
Home Screen Basics
Home Screen appears at power on; most handset operations
start here. Customize Home Screen with application shortcuts,
widgets, and folders.
Layout
ItemDescription
Drag down for Notifications Window. Drag
Status Bar
Home
Screen
Position
Dock
Navigation
Bar
Customize
Area
Apps Key
down to middle of Display to open Quick
Settings.
Current position among several Home
Screen sheets.
Tap an icon to activate application or
function. Customize with up to four
application shortcuts. Also, create folders.
Tap Key icon to operate. For Navigation
Bar, see "Navigation Bar."
Place application shortcuts, folders,
widgets freely.
Open applications list.
Status Bar
Status Bar appears at the top of Display. Notification
Indicators for new mail, etc. and Status Indicators for handset
appear here.
Status Bar Layout
Notification Indicators
Status Indicators
Toggling Home Screen Sheets
Home Screen consists of 20 sheets. Customize each Home
Screen sheet with application shortcuts, widgets, etc. to make
handset more convenient. Flick Home Screen left/right to
toggle sheets.
・
In any Home Screen sheet, Tapto return to Home Screen
top sheet.
27
Main Notification Indicators
Notification Indicators appearing in Status Bar include the
following.
IndicatorDescription
Launch Guide (Drag Status Bar down and
open from Notifications Window)