In addition to the update of the software to Android 10, some changes are also
made to the existing functions. The following are some of the major changes after
updating your device to Android 10.
This Xperia XZ3 User guide does not describe all Android 10 features and functions.
Some features, functions, settings, and elements of the screen design may dier
from the content of this User guide after updating your device to Android 10.
New design and user interface
• Some aspects of the screen design and user interface have been changed.
The menu conguration or directory path to the desired item may have changed. If
you cannot nd the item in its previous location, search for it using the search box.
ting the software to Android 10
Phone and Contacts apps
hone app
P
• W
hen you launch the app, a screen showing your favorite contacts is displayed by
default. You can switch the display to your call history or a list of all contacts by
tapping the icons on the bottom. The screen design of the app has also been
changed.
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t version. For personal use only.
• T
o edit the text message used to reject a call, tap
(Menu icon) > Se
ttings
call with message. Tap the message that you want to edit, and then make the
necessary changes.
> Reject
Contacts app
• To e
dit or view contact information about yourself, tap
> My info.
(Options icon) > Settings
Internet version. For personal use only.
Other updated features
t
ed STAMINA mode
Upda
• When you turn on the STAMINA mode, the display switches to the Dark theme
mode.
Ultra STAMINA mode is no longer available.
t version. For personal use only.
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Ambient display settings
• The menu
conguration to access the Ambient display settings has changed. Tap
Settings > Appearance > Ambient display (Always-on display). Also, the function
for displaying photos taken at your current location is no longer available.
Elimination of some functions using NFC
• One-touch portable hotspot and Android Beam (function for sharing content using
This is the Xperia XZ3 User guide f
not sure which software version your device is running, you can check it in the
Settings menu.
Note
System and application updates can present the features in your device in another way than
described in this User guide
more information about software updates, see
To check the current software version and model number of your device
• Find and tap Settings > System > About phone. The current software version is
displayed under Build number. The current model number is displayed under
Model.
. The Android version might not be aected in an update. For
or the Android™ 9.0 software version. If you’re
Updating your device
on page 42.
Limitations to services and features
Some of the services and features described in this User guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
mobile network. Please contact your network operator or service provider to
determine the availability of any specic service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.
6
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Overview
1Charging/Notication light
2Nano SIM/Memory card slot
3Ear speaker/Second loudspeaker
4Second microphone
5Proximity/Light sensor
6Front camera
7Volume/Zoom key
8Power key
9Camera key
10Main loudspeaker
11USB port/Charger/Audio adapter
12Main microphone
7
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Int
13Sub cellular antenna area
14Laser AF sensor
15Flash LED
16RGBC IR sensor
17Wi-Fi®/Bluetooth® antenna area
18NFC™ detection area
19Main camera
20 Fingerprint sensor
21Sub Wi-Fi antenna
22Wireless charging coil
23Main cellular antenna area
Assembly - Single SIM
our devic
Y
e only supports nano SIM cards. Single SIM devices allow you to use one
SIM card and a memory card.
The SIM and memory cards go in dierent parts of the nano SIM and memory card
tray. Make sure you don’t confuse the two.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
Note
To prevent data loss, make sure you turn o your device or unmount the memor
before you drag out the holder to remove the nano SIM card or memory card from the
device.
on page 16.
y card
8
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To insert a nano SIM card and a memory card
Note
Do not cut your SIM card, as this may damage your device.
1Drag out the SIM c
ard tray.
2Place the SIM card securely in the SIM card tray.
3Place the memory card securely in the tray, in the correct orientation.
4Gently push the tray back into the slot until it ts into place.
Assembly - Dual SIM
Your device only supports nano SIM cards. Dual SIM devices support the use of
either two nano SIM cards or a nano SIM card and a memory card.
Dual SIM devices are not available in all markets or from all operators.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
Note
To prevent data loss, make sure you turn o your device or unmount the memor
before you drag out the holder to remove the nano SIM card (or cards) or memory card from
the device.
on page 16.
y card
9
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To insert either two nano SIM cards or a nano SIM card and a memory card
Note
Do not cut your SIM card, as this may damage your device.
1Drag out the SIM c
ard tray.
2Place the main SIM card securely in position for SIM1.
3Place either the second SIM card or the memory card securely in the tray, in the
correct orientation.
4Gently push the SIM card tray back into the slot until it ts into place.
Screen protection
Note
Before using your device, remove all protection lms to enable full functionality
.
Screen covers and protectors may help you protect your device against damage.
We recommend you use only those screen covers intended for your Xperia device.
The use of third-party screen protection accessories may prevent your device from
working correctly by covering sensors, lenses, speakers, or microphones and can
invalidate the warranty.
Starting your device for the rst time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the rst time. You can still use your device while it is
charging. For more information on charging, see
38.
Charging your device
on page
10
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The rst time you star
t your device, a setup guide helps you to congure basic
settings, personalize your device, and sign in to your accounts, for example a
Google™ account.
To turn on your device
1Long press the power key until your device vibrates.
2Enter your SIM card PIN when requested, then tap
3Wait a moment f
Hint
Your SIM card PIN is initially supplied by your network operator, but you can change it later
from the Se
(Backspace icon).
or your device to start.
ttings menu. To correct a mistake made while entering your SIM card PIN, tap
(Done icon).
To turn
o the device
1Long press the power key until the options menu opens.
2Tap Power o.
Note
It may take a while for the device to shut down.
y do I need a Google account?
Wh
Your device from Sony runs on the Android platform developed by Google. A range
of Google applications and services is available on your device when you purchase
it, for example, Gmail™, Google Maps™, YouTube™, and the Play Store™
application. To get the most out of these services, you need a Google account. For
example, a Google account enables you to do the following:
• Download and install applications from Google Play.
• Synchronize your email, contacts, and calendar using Gmail.
• Chat with friends using the Google Duo™ application.
• Synchronize your browsing history and bookmarks using the Google Chrome™
web browser.
• Identify yourself as the authorized user after a software repair using Xperia
Companion.
• Remotely nd, lock, or clear a lost or stolen device using the Find my device
services.
For more information about Android and Google, go to
support.google.com
.
http://
Note
It is crucial to remember your Google account user name and password, since in some
situations, you may ne
Google user name and password in such situations, your device is locked. Also, if you have
more than one Google account, make sure to enter the details for the relevant account.
ed it to identify yourself for security reasons. If you fail to give your
To set up a Google account on your device
1Find and tap Settings > Accounts > Add account > Google.
2Follow the on-screen instructions to create a Google account, or sign in if you
already have an account.
Hint
You can also create a Google account using the setup guide when you rst star
or go online later and create an account at
https://myaccount.google.com/
t your device,
.
To remove a Google account
1Find and tap Settings > Accounts.
11
Int
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erne
2Select the Google account that you want to remove.
3T
ap Remove account.
4Tap Remove account again to conrm.
Note
If you remove your Google account, any security features that are linked to your Google
acc
ount will no longer be available.
12
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Device security
Making sure your devic
Your device includes security options, strongly recommended in case of loss or
theft.
Note
When using a security option to protect your device, it is crucial to remember the details
provide
d at set up.
e is protected
Screen lock
Set a secure screen lock on your device using a PIN, password, pattern, or
ngerprint to prevent others from using your device without permission. Once the
screen lock is set, it is not possible to unlock the screen or erase the content via a
Erase all data (factory reset) without providing the screen lock information.
Hint
If you add your contact information on the screen lock, for example your email, this
informa
tion can be used to get your device back if you lose it.
Google account
Add a Google account so that you can use the Find my device service. In some
situations, you may also need to identify yourself for security reasons using your
Google account.
Find my device
Use the Find my device service to remotely locate, lock, unlock, or erase the
content on a lost device. After you have signed in to your Google account, Find my
device is turned on by default.
SIM card lock
Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN
is required every time you restart your device.
IMEI number
Keep a copy of the IMEI number. If your device is stolen, some network providers
can use this number to stop the device from accessing the network in your country
or region.
Hint
Dual SIM devices have two IMEI numbers.
Backup
Back up the c
See
Backing up and restoring content
ontent on your device in case your device is damaged, lost or stolen.
on page 46.
13
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Screen lock
When the scr
een is locked you have to unlock it with a swipe gesture or with your
personal pattern, PIN, password or ngerprint. Initially, the unprotected screen
swipe is set, but it is recommended to use a more secure screen lock to protect
your device.
The security level of each lock type is listed below in order of weakest to strongest:
• Swipe: no protection, but you have quick access to the Home screen.
• Pattern: draw a simple pattern with your nger to unlock your device.
• PIN: enter a numeric PIN of at least four digits to unlock your device.
• Password: enter an alpha-numeric password to unlock your device.
• Fingerprint: place your registered nger on the sensor to unlock your device.
Fingerprints need to be registered with Fingerprint Manager before use. To
congure the notications on the lock screen, see
Hint
The Smart Lock feature lets you set your device to unlock automatically in certain situations,
such as when conne
http://www.support.google.com/
cted to a Bluetooth device or carrying your device with you. Go to
and search “smart lock” for more information.
Notications
on page 33.
To create or change a screen lock
Note
It is very important that you remember your screen lock when using a pattern, PIN or
passwor
such as contacts and messages.
d. If you forget this information, it may not be possible to restore important data
1Find and tap Settings > Lock screen & security > Screen lock.
2If requested, conrm your current screen lock.
3Choose an option and follow the on-screen instructions.
4When a secure screen lock is used, you can set the power key to lock the screen,
set the screen lock activation time and create a lock screen message by tapping
(Settings icon).
Hint
If you use a Microsoft® Exchange ActiveSync® (EAS) account, the EAS security settings may
limit the lock scre
check the implemented network security policies.
en type to only a PIN or password. Contact your network administrator to
Fingerprint Manager
Register your ngerprint to use it as an additional security method for unlocking
your device or authenticating purchases. You can register up to 5 ngerprints on
your device.
The pattern, PIN, or password screen lock serves as a backup unlock method when
a ngerprint is used as a screen lock. Before registering your ngerprint, make sure
the sensor is clean and without any visible moisture.
To register a ngerprint for the rst time
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Tap Next. If prompted conrm your pattern, PIN, or password, or select your
backup screen lock method and follow the on-screen instructions to set it up.
3Tap Next and follow the on-screen instructions to complete ngerprint registration.
To register additional ngerprints
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Conrm your pattern, PIN, or password.
3Tap Add ngerprint, then follow the on-screen instructions.
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Select a registered ngerprint in the list, then enter a name and tap OK.
SIM card protection
You can lock and unlock each SIM card that you use in your device with a PIN.
When a SIM card is locked, the subscription linked to the card is protected against
misuse, meaning that you have to enter a PIN every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your network operator.
To set up a SIM card lock
1Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2Dual SIM users, select a SIM card.
3Tap the Lock SIM card switch to enable.
4Enter the SIM card PIN and tap OK. The SIM card lock is now active and you will be
prompted to enter your PIN every time you restart your device.
To change the SIM card PIN
1Find and tap Settings > Lock screen & security > Advanced > SIM card lock.
2Dual SIM users, select a SIM card.
3Tap Change SIM PIN.
4Enter the old SIM card PIN and tap OK.
5Enter the new SIM card PIN and tap OK.
6Re-type the new SIM card PIN and tap OK.
To unlock a blocked SIM card using the PUK code
1Enter the PUK code and tap
(Done icon).
2Enter a new PIN code and tap (Done icon).
3Re-enter the new PIN code and tap (Done icon).
Note
If you enter an incorrect PUK code too many times, you need to contact your network
opera
tor to get a new SIM card.
Using multiple SIM cards
Note
This function only applies for Dual SIM devices.
Dual SIM devic
es work with either one or two SIM c
incoming communication to both SIM cards and select which number to place
outgoing communication from. Before using multiple SIM cards, you need to
enable them and select a SIM card which will handle data trac.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See
Forwarding calls
on page 74.
ards inserted. You can get
15
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t version. For personal use only.
To enable or disable the use of two SIM cards
1Find and tap
Settings > Network & internet > Advanced > Dual SIM.
2Tap the SIM1 and SIM2 switches to enable or disable the SIM cards.
To rename a SIM card
1Find and tap Settings > Network & internet > Advanced > Dual SIM.
2Select a SIM card and enter a new name for it.
3Tap OK.
To select which SIM card handles data trac
1Find and tap Settings > Network & internet > Advanced > Dual SIM > Cellular
data.
2Select the SIM card you want to use for data trac.
Hint
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example
, LTE.
Finding the IMEI number(s) of your device
Your device has one or two unique identication numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
Dual SIM devices only: Your device has two IMEI numbers, one for each SIM card
slot.
To view your IMEI number(s) using the dialpad
1Find and tap
(Phone icon).
2Tap (Dialpad icon).
3Enter
*#06# into the dialpad. The IMEI number(s) are displayed automatically.
16
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t version. For personal use only.
erne
To view your IMEI number(s) on the label strip
1Drag out the SIM card tray.
2Dr
ag the strip outwards using your ngernail. The strip displays the IMEI
number(s).
Finding, locking or erasing a lost device
Google oers a location and security web service called Find my device. After you
have signed in to a Google account, Find my device is turned on by default. If you
lose your device, you can use Find my device to:
• Find and show where your device is located on a map.
• Lock your device and present a message on the lock screen.
• Unlock your device and reset it by erasing its content.
• Activate the ringer, even if the sound is turned o.
Your device must be turned on, have an internet connection, and have the location
service activated. The Find my device service may not be available in all countries
or regions.
For additional information about Find my device, go to
support.google.com/
Note
If you erased the content on your device using Find my device, you must enter the
username and passwor
any Google account which you have set up on your device as an owner. If you can’t give this
information during the setup, you won’t be able to use your device at all after a reset.
and search for “Find my device.”
d for a Google account in order to use your device again. This can be
https://
To verify that your device can be found
• Go to
https://www.google.com/android/nd
account.
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t version. For personal use only.
and sign in using your Google
17
Using location services
Loc
ation services allow applications such as Maps and the camera to use
information from your mobile or Wi-Fi network as well as GPS (Global Positioning
System) information to determine your approximate location. If you’re not within a
clear line of sight to GPS satellites, your device can determine your location using
the Wi-Fi function. And if you’re not within range of a network, your device can
determine your location using your mobile network.
In order to use your device to nd out where you are, you need to enable location
services.
Note
You may incur data connection charges when you connect to the internet from your device.
To enable or disable loc
ation services
1Find and tap Settings > Lock screen & security > Location.
2Tap the switch to enable or disable location services.
Improving GPS accuracy
The rst time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don’t cover the GPS antenna. GPS signals can pass through
clouds and plastic, but not through most solid objects such as buildings and
mountains. If your location isn’t found after a few minutes, move to another
location.
18
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Learning the basics
Using the touchscr
Tapping
een
• Open or select an it
• Mark or unmark a checkbox or option.
• Enter text using the on-screen keyboard.
em.
19
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Touching and holding
• Move an item.
• Activ
ate selection mode, for example, to select several items from a list.
Pinching in and out
• Pinch in and out on web pages, photos and maps, and when you’re taking photos
or shooting videos.
20
t version. For personal use only.
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Swiping and scrolling
• Scroll up and down, or left and right.
• S
wipe left or right, for example, between Home screen panes.
Using Side sense
Your device has sensors on the sides that make it easier to use your device with
one hand. You can display the Side sense menu by double-tapping the sensor area
on the outer edge of the screen, or return to the previous screen by sliding your
nger across the screen.
Make sure to tap or slide your nger within the sensor area.
21
t version. For personal use only.
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Note
Side sense is unavailable in certain situations, such as when using a wireless charger, when
Glove mode or Ultra ST
AMINA mode is activated, or when the screen view is in landscape
orientation.
To display the Side sense menu
• To activate the Side sense menu, double-tap the side of the device.
Hint
To exit the Side sense menu, double-tap the side of the device or tap an empty area on the
en.
scre
22
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To return to the previous screen using the side sensor
• Slide your nger up or down along the side of the device t
screen.
To turn Side sense on or o
1Find and tap Settings > Display > Advanced.
2Tap Side sense.
3Tap the switch to enable or disable the function.
o return to the previous
Side sense settings
Side sense menuSelect the Side sense menu layout and whether to show
the menu on the lock scre
Sensor sensitivityAdjust how to interact with the side sensor.
Sensor enabledSelect whether to use Side sense on one or both sides of
your device
Navigate backSelect if you want to use the side sensor to return to the
previous scr
Apps with Side
sense enabled
Set which apps to use with Side sense.
.
een.
en.
Turning the screen on or o
When your devic
turns o to save battery power. You can change how long your screen stays active
before it turns o.
When your screen is turned o, your device can be locked or unlocked, depending
on your screen lock setting. See
e is on and left idle for a set period of time, the screen dims and
Screen lock
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on page 14.
23
To turn the screen on or o
• Briey pres
Hint
If the ambient display is set to Smart activation or Activate when device is lifted, the screen
is turned on aut
page 63.
s the power key.
omatically when you pick up your device. See
Ambient display settings
To adjust the idle time before the screen turns o
1Find and tap Settings > Display > Sleep.
2Select an option.
Smart backlight control
The smart backlight control keeps the screen on as long as the device is held in
your hand. Once you put down the device, the screen turns o according to your
sleep setting.
To enable or disable the Smart backlight control function
1Find and tap Settings > Display > Advanced > Smart backlight control.
2Tap the switch to enable or disable the function.
Home screen
on
The Home screen is the starting point for using your device. It’s similar to the
desktop on a computer screen. The number of Home screen panes is represented
by a series of dots at the lower part of the Home screen. The highlighted dot
shows the pane that is currently displayed.
Note
If you make the OLED display very bright or display the same image for a long time, an
afterimage may r
image for a long time.
emain on the screen. To prevent afterimages, avoid displaying the same
To go to the Home screen
• Tap
(Home button).
24
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To browse the Home screen
Home screen panes
an add new panes to your Home screen (up to a maximum of twenty panes)
You c
and delete panes. You can also set the pane that you want to use as the main
Home screen pane.
To set a pane as the main Home screen pane
1Touch and hold an emp
ty area on your Home screen until the device vibrates.
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t version. For personal use only.
25
2Swipe left or right to browse to the pane that you want to set as your main Home
scr
een pane, then tap
Not
e
When Google Feed is enabled, the left-most pane is reserved for this service and the main
Home scre
en pane cannot be changed.
(Set pane icon).
To add a pane to your Home screen
1Touch and hold an empty area on your Home screen until the device vibrates.
2Swipe the panes all the way to the right or left, then tap
Not
e
When Google Feed is enabled, the left-most pane is reserved for this service and additional
panes canno
t be added to the left.
(Add pane icon).
To delete a pane from your Home screen
1Touch and hold an empty area on your Home screen until the device vibrates.
2Swipe left or right to browse to the pane that you want to delete, then tap
(Delete pane icon) on the top-right corner of the pane.
Home screen se
ttings
You can use the Settings shortcut to adjust some basic Home screen settings. For
example, you can adjust the size of icons on your Home screen.
To adjust the grid size of the screen
1Touch and hold an empty area on your Home screen until the device vibrates.
2Tap Grid, then select a size.
3Tap APPLY.
To adjust the size of icons on your Home screen
1Touch and hold an empty area on your Home screen until the device vibrates, then
tap
(Home screen settings icon).
2Tap
Icon size, then select an option.
Application screen
The Application screen, which you open from the Home screen, contains the
applications that come pre-installed on your device as well as applications that you
download.
26
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