User guide
Xperia XA1 Ultra
G3221/G3223/G3212/G3226
Contents
Getting started..............................................................................6
About this User guide.......................................................................6
Overview........................................................................................... 7
Assembly – Single SIM......................................................................8
Assembly – Dual SIM.........................................................................8
Screen protection..............................................................................9
Starting your device for the first time.............................................. 9
Why do I need a Google account?..................................................10
Device security............................................................................. 11
Ensuring your device is protected................................................... 11
Screen lock....................................................................................... 11
Unlocking your device automatically..............................................12
SIM card protection......................................................................... 12
Using multiple SIM cards.................................................................13
Finding the IMEI number(s) of your device.....................................13
Finding, locking, or erasing a lost device ...................................... 14
Using location services....................................................................14
Learning the basics......................................................................16
Using the touchscreen.................................................................... 16
Turning the screen on or o............................................................18
Smart backlight control...................................................................18
Homescreen.................................................................................... 18
Application screen...........................................................................21
Shortcuts for easy actions.............................................................. 22
Navigating Applications..................................................................22
Widgets........................................................................................... 24
Shortcuts and folders......................................................................25
Background and themes................................................................ 26
Taking a screenshot........................................................................ 26
Notifications....................................................................................26
Icons in the status bar.................................................................... 29
Applications overview..................................................................... 31
Battery and Maintenance............................................................33
Charging your device......................................................................33
Battery and power management...................................................34
Updating your device......................................................................36
Maintenance Using a Computer..................................................... 37
Storage and memory......................................................................38
Backing Up and Restoring Content................................................ 39
2
Downloading applications..........................................................43
Downloading applications from Google Play................................ 43
Downloading applications from other sources..............................43
Internet and networks................................................................ 44
Browsing the web...........................................................................44
Internet and MMS settings ............................................................ 44
Wi-Fi................................................................................................ 45
Sharing your cellular data connection............................................47
Controlling Data Usage...................................................................48
Selecting a SIM card for data trac............................................... 49
Selecting cellular networks.............................................................49
Synchronizing data on your device............................................. 51
Synchronizing with Online Accounts.............................................. 51
Synchronizing with Microsoft Exchange ActiveSync...................... 51
Basic settings...............................................................................53
Accessing settings.......................................................................... 53
Volume, vibration, and sound........................................................ 53
Silence your device with Do not disturb........................................ 54
Screen settings................................................................................55
Screen Pinning................................................................................ 56
Application settings........................................................................56
Resetting Your Applications........................................................... 58
Language Settings..........................................................................58
Date and time................................................................................. 58
Enhancing the sound output..........................................................59
Multiple User Accounts...................................................................59
Typing text...................................................................................62
On-Screen Keyboards..................................................................... 62
Editing text......................................................................................63
Auto-fill............................................................................................63
Calling..........................................................................................64
Making calls.................................................................................... 64
Receiving calls.................................................................................65
Forwarding calls..............................................................................66
Blocking a number.......................................................................... 67
Contacts.......................................................................................68
Adding and editing contacts..........................................................68
Grouping contacts.......................................................................... 69
Transferring contacts...................................................................... 69
Backing up contacts........................................................................70
Messaging and chat.................................................................... 72
Reading and sending messages.................................................... 72
3
Messaging settings......................................................................... 73
Video Chat....................................................................................... 73
Setting Up Email..............................................................................74
Music and FM Radio.................................................................... 75
Transferring music to your device.................................................. 75
Listening to music...........................................................................75
Listening to the radio......................................................................77
Camera.........................................................................................79
Getting to know your camera.........................................................79
Exposure, color, and light conditions.............................................82
Setting the right focus.................................................................... 85
People, selfies, and smiling faces.................................................. 85
Moving objects............................................................................... 86
Using camera apps......................................................................... 87
Resolution and memory.................................................................88
Diagnosing your camera................................................................ 90
Additional camera settings............................................................ 90
Photos and videos in Album.......................................................92
Viewing photos and videos............................................................92
Album home screen menu............................................................. 93
Sharing and managing photos and videos....................................94
Hiding photos and videos.............................................................. 95
Connectivity.................................................................................96
Mirroring the screen of your device wirelessly on a TV.................96
Connecting Your Device to USB Accessories................................. 96
NFC (Near Field Communication)................................................... 96
Bluetooth wireless technology.......................................................98
Smart Apps and Features That Save You Time......................... 101
Google Feed...................................................................................101
Using your device as a wallet........................................................101
Xperia Actions................................................................................101
Clock and Calendar....................................................................103
Calendar.........................................................................................103
Clock.............................................................................................. 103
Accessibility............................................................................... 106
Magnification................................................................................ 106
Font size........................................................................................ 106
Display Size....................................................................................106
Color correction............................................................................. 106
TalkBack.........................................................................................106
Mono audio....................................................................................107
Switch Access.................................................................................107
4
Support and Legal..................................................................... 108
Support application.......................................................................108
Restarting, Resetting, and Repairing........................................... 108
Warranty, SAR, and usage guidelines...........................................109
Legal information..........................................................................109
5
Getting started
About this User guide
This is the Xperia XA1 Ultra User guide for the Android™ 8.0 software version. If
you're not sure which software version your device is running, you can check it in
the Settings menu.
System and application updates can present the features in your device in another way than
described in this User guide. The Android version might not be aected in an update. For
more information about software updates, see
To check the current software version of your device
• Find and tap Settings > System > About phone.
The current software version is displayed under Build number.
To find the model number of your device
• Find and tap Settings > System > About phone.
The device model number is displayed under Model.
Limitations to Services and Features
Some of the services and features described in this User Guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
cellphone network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.
Updating your device
on page 36.
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Overview
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1. Charging/Notification light
2. Headset jack
3. Front camera lens
4. Second microphone
5. Ear speaker
6. Proximity/Light sensor
7. Front flash
8. Volume/Zoom key
9. Power key
10. Camera key
11. Main microphone
12. Loudspeaker
13. Charger/USB Type-C™ cable port
14. Wi-Fi/GPS/Bluetooth antenna area
15. Main camera lens
16. Main flash
17. NFC™ detection area
18. Nano SIM/memory card slot
19. Main antenna area
Assembly – Single SIM
Your device only supports nano SIM cards. Single SIM devices allow you to use one
SIM card and a memory card.
The nano SIM card and the memory card have separate slots. Make sure you don't
confuse the two.
For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
To prevent data loss, be sure to turn o your device or unmount the memory card before
you drag out the holder to remove the nano SIM card or memory card from the device.
on page 13.
To insert the nano SIM card and the memory card
Do not cut your SIM card, for example using a blade or scissors, since this may damage your
device.
1 Using your fingernail, drag out the SIM card tray.
2 Firmly place the SIM card in the correct orientation as shown in the
illustration.
3 Insert the memory card in the correct orientation into the memory card slot
as shown in the illustration.
4 Gently push the tray back into the slot until it fits into place.
Assembly – Dual SIM
Your device only supports nano SIM cards. Dual SIM devices support the use of one
or two nano SIM cards and a memory card.
Dual SIM devices are not available in all markets or from all operators.
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For information on how to check if your device is Single SIM or Dual SIM, see
Finding the IMEI number(s) of your device
To prevent data loss, be sure to turn o your device or unmount the memory card before
you drag out the holder to remove the nano SIM card (or cards) or memory card from the
device.
on page 13.
To insert the nano SIM cards and the memory card
Do not cut your SIM cards, for example, using a blade or scissors, as this may damage your
device.
1 Using your fingernail, drag out the SIM card tray.
2 Firmly place the primary SIM card (SIM 1) in the correct orientation in position
(1) as shown in the illustration.
3 Firmly place the additional SIM card (SIM 2) in the correct orientation in
position (2) as shown in the illustration.
4 Insert the memory card in the correct orientation into the memory card slot
as shown in the illustration.
5 Gently push the tray back into the slot until it fits into place.
Screen protection
Before using your device, remove all protection films to enable full functionality.
Screen covers and protectors may help you to protect your device against damage.
We recommend that you use only those screen covers intended for your Xperia
device. The use of third-party screen protection accessories may prevent your
device from working correctly by covering sensors, lenses, speakers, or
microphones, and can invalidate the warranty.
Starting your device for the first time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the first time. You can still use your device while it is
charging, see
Charging your device
The first time you start your device, a setup guide helps you to configure basic
settings, personalize your device, and sign in to your accounts, for example a
Google™ account.
When you buy your device, a basic screen swipe lock is already set. This means
you have to swipe left or upward on the screen to unlock it. You can change the
security settings later and add other kinds of screen locks.
on page 33.
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To turn on the device
Make sure to use a USB Type-C cable (provided) when charging your device. It is
recommended that you charge the battery for at least 30 minutes before you turn on the
device for the first time.
1 Press and hold down the power key until the device vibrates.
2 Enter your SIM card PIN when requested, then tap .
3 Wait a moment for the device to start.
Your SIM card PIN is initially supplied by your service provider, but you can change it later
from the Settings menu.
To Turn o the Device
1 Press and hold down the power key
until the options menu opens.
2 In the options menu, tap Power o.
It may take a while for the device to shut down.
Why do I need a Google account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google. A range of Google applications and services are available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™, and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android applications. To get the most out of these services, you
need a Google account. For example, a Google account enables you to do the
following:
• Download and install applications from Google Play.
• Synchronize your email, contacts and calendar using Gmail.
• Chat with friends using the Duo™ application.
• Synchronize your browsing history and bookmarks using the Google Chrome™
web browser.
• Identify yourself as the authorized user after a software repair using Xperia™
Companion.
• Remotely find, lock or clear a lost or stolen device using the Find my device
services.
For more information about Android and Google, go to
http://support.google.com
.
It is crucial that you remember your Google account username and password. In some
situations, you may need to identify yourself for security reasons using your Google
account. If you fail to give your Google username and password in such situations, your
device is locked. Also, if you have more than one Google account, be sure to enter the
details for the relevant account.
To set up a Google account on your device
1 Find and tap Settings > Users & accounts > Add account > Google.
2 Follow the on-screen instructions to create a Google account, or sign in if
you already have an account.
You can also create a Google account using the setup guide when you
device, or go online later and create an account at
https://myaccount.google.com/
first start your
To remove a Google account
1 Find and tap Settings > Users & accounts.
2 Select the Google account that you want to remove.
3 Tap REMOVE ACCOUNT.
4 Tap REMOVE ACCOUNT again to confirm.
If you remove your Google account, any security features that are linked to your Google
account will no longer be available.
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Device security
Ensuring your device is protected
Your device includes security options, strongly recommended in case of loss or
theft.
When using a security option to protect your device, it is crucial to remember the details
provided at setup.
Screen lock
Set a secure screen lock on your device using a PIN, password, pattern, or to
prevent others from using your device without permission. Once the screen lock is
set, it is not possible to unlock the screen or erase the content via a Factory Data
Reset without providing the screen lock information.
If you add your contact information on the screen lock, for example your email, this
information can be used to get your device back if you lose it.
Google account
Add a Google account so that you can use the Find my device service. In some
situations, you may also need to identify yourself for security reasons using your
Google account.
Find my device
Use the Find my device service to remotely locate, lock, unlock, or erase the
content on a lost device. After you have signed in to your Google account, Find my
device is turned on by default.
SIM card lock
Lock your SIM cards with a PIN to protect your subscription against misuse. The PIN
is required every time you restart your device.
IMEI number
Keep a copy of the IMEI number. If your device is stolen, some network providers
can use this number to stop the device from accessing the network in your country
or region.
Dual SIM devices have two IMEI numbers.
Backup
Back up the content on your device in case your device is damaged, lost, or stolen.
Backing Up and Restoring Content
See
on page 39.
Screen lock
When the screen is locked, you have to unlock it with a swipe gesture or with your
personal pattern, PIN, password,. Initially, the unprotected screen swipe is set, but
it is recommended to use a more secure screen lock to protect your device.
The security level of each lock type is listed below in order of weakest to strongest:
• Swipe – no protection, but you have quick access to the Homescreen.
• Pattern – draw a simple pattern with your finger to unlock your device.
• PIN – enter a numeric PIN of at least four digits to unlock your device.
• Password – enter an alpha-numeric password to unlock your device.
To configure the notifications on the lockscreen, see
Notifications
on the 26 page.
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To create or change a screen lock
It is very important that you remember your screen lock when using a pattern, PIN, or
password. If you forget this information, it may not be possible to restore important data,
such as contacts and messages. See troubleshooting tips for your device at
http://support.sonymobile.com
.
1 Find and tap Settings > Lock screen & security > Screen lock.
2 If requested, confirm your current screen lock.
3 Choose an option and follow the on-screen instructions.
4 When a secure screen lock is used, you can set the power button to lock the
screen, set the screen lock activation time, and create a lock screen message
by pressing
If you use a Microsoft Exchange ActiveSync (EAS) account, the EAS security settings may
limit the lockscreen type to only a PIN or password. Contact your network administrator to
check the implemented network security policies.
.
Unlocking your device automatically
The Smart Lock feature lets you set your device to unlock automatically in certain
situations, for example, when connected to a Bluetooth device or carrying it with
you.
The Smart Lock feature is available in most markets, countries, or regions.
http://www.support.google.com/
Go to
information about the Smart Lock feature.
and search “smart lock” for more
To enable Smart Lock
1 Set a pattern, PIN, or password as a screen lock if you have not already done
so.
2 Find and tap Settings > Lock screen & security > Trust agents.
3 Tap the Smart Lock (Google) slider to enable the function if it is not already
on.
4 Tap
.
5 Find and tap Smart Lock.
6 Enter your pattern, PIN, or password. You need to enter these credentials to
change your Smart Lock settings.
7 Select a Smart Lock type.
SIM card protection
You can lock and unlock each SIM card you use in your device with a PIN. When a
SIM card is locked, the subscription linked to the card is protected against misuse,
meaning you have to enter a PIN every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your service provider.
To set up a SIM card lock
1 Find and tap Settings > Lock screen & security > SIM card lock.
2 Dual SIM users, select a SIM card.
3 Tap the slider beside Lock SIM card to enable.
4 Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter your PIN every time you restart your device.
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To change the SIM card PIN
1 Find and tap Settings > Lock screen & security > SIM card lock.
2 Dual SIM users, select a SIM card.
3 Tap Change SIM PIN.
4 Enter the old SIM card PIN and tap OK.
5 Enter the new SIM card PIN and tap OK.
6 Re-type the new SIM card PIN and tap OK.
To Unlock a Blocked SIM Card Using the PUK Code
1 Enter the PUK code and tap .
2 Enter a new PIN code and tap
.
3 Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network
operator to get a new SIM card.
Using multiple SIM cards
This function only applies for Dual SIM devices.
Dual SIM devices work with either one or two SIM cards inserted. You can get
incoming communication to both SIM cards and select which number to place
outgoing communication from. Before using multiple SIM cards, you need to
enable them and select a SIM card which will handle data trac.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See
Forwarding calls
on the 66 page.
To enable or disable the use of two SIM cards
1 Find and tap Settings > Network & Internet > Dual SIM.
2 Tap the SIM slot 1 and SIM slot 2 sliders to enable or disable the SIM cards.
To rename a SIM card
1 Find and tap Settings > Network & Internet > Dual SIM.
2 Select a SIM card and enter a new name for it.
3 Tap OK.
To select which SIM card handles data trac
1 Find and tap Settings > Network & Internet > Dual SIM > Mobile data.
2 Select the SIM card you want to use for data trac.
For higher data speeds, select the SIM card that supports the fastest cellular network, for
example, LTE.
Finding the IMEI number(s) of your device
Your device has one or two unique identification numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
Dual SIM devices only: Your device has two IMEI numbers, one for each SIM card
slot.
To view your IMEI number(s) using the dialpad
1 Find and tap
2 Tap
.
.
3 Enter *#06# into the dialpad. The IMEI number(s) are displayed
automatically.
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To view your IMEI number(s) on the label strip
1 Drag out the nano SIM card tray.
2 Drag the strip outward using your fingernail. The strip displays the IMEI
number(s).
Finding, locking, or erasing a lost device
Google oers a location and security web service called Find my device. After you
have signed in to a Google account, Find my device is turned on by default. If you
lose your device, you can use Find my device to:
• Find and show where your device is located on a map.
• Lock your device and present a message on the lockscreen.
• Unlock your device and reset it by erasing its content.
• Activate the ringer, even if the sound is turned o.
Your device must be turned on, have an internet connection, and have the location
service activated. The Find my device service may not be available in all countries
or regions.
For additional information about Find my device, go to
https://www.support.google.com/
If you erased the content on your device using Find my device, you must enter the
username and password for a Google account in order to use your device again. This can be
any Google account you have set up on your device as an owner. If you can’t provide this
information during the setup, you won’t be able to use your device at all after a reset.
To verify that your device can be found
• Go to
https://www.google.com/android/find
account.
and search for “Find my device.”
and sign in using your Google
Using location services
Location services allows applications such as Maps and the camera to determine
your location using Wi-Fi and GPS (Global Positioning System). If you're not within
clear sight to GPS satellites, your location can be determined using the Wi-Fi
function. And if you're not within range of a network, your device can determine
your location using your cellular network.
In order to use your device to find out where you are, you need to enable location
services.
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To enable or disable location services
• Find and tap Settings > Lock screen & security > Location. Tap the slider to
enable or disable location services.
You can also enable location services from Settings > Google > Location.
To enable or disable Google Location Sharing
1 Find and tap Settings > Lock screen & security > Location.
2 Tap Google Location Sharing > .
3 Select the time span you want to have the function turned on and choose an
option to select the contact you want to share your location with, then tap
Share. You can also choose the way to share your location by tapping More.
You can also keep track of your location history under Google Location History.
Improving GPS accuracy
The first time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don't cover the GPS antenna (the highlighted area in the
image). GPS signals can pass through clouds and plastic, but not through most
solid objects such as buildings and mountains. If your location isn't found after a
few minutes, move to another location.
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Learning the basics
Using the touchscreen
Tapping
• Open or select an item.
• Mark or unmark a checkbox or option.
• Enter text using the on-screen keyboard.
Touching and holding
• Move an item.
• Activate an item-specific menu.
• Activate selection mode, for example, to select several items from a list.
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Pinching in and out
• Pinch in and out on web pages, photos and maps, and when you’re taking photos
or shooting videos.
Swiping and scrolling
• Scroll up or down in a list.
• Swipe left or right, for example, between Homescreen panes.
• Swipe left or right to reveal more options.
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Flicking
• Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
Turning the screen on or o
When your device is on and left idle for a set period of time, the screen dims and
turns o to save battery power. You can change how long your screen stays active
before it turns o.
When your screen is turned o, your device can be locked or unlocked, depending
on your screen lock setting. See
To turn the screen on or o
• Briefly press the power key
To adjust the idle time before the screen turns o
1 Find and tap Settings > Display > Sleep.
2 Select an option.
Screen lock
.
on page 11.
Smart backlight control
The smart backlight control keeps the screen on as long as the device is held in
your hand. Once you put down the device, the screen turns o according to your
sleep setting.
To enable or disable the Smart backlight control function
1 Find and tap Settings > Display > Smart backlight control.
2 Tap the slider to enable or disable the function.
Homescreen
The Homescreen is the starting point for using your device. It's similar to the
desktop on a computer screen. The number of Homescreen panes is represented
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by a series of dots on the lower part of the Homescreen. The highlighted dot
shows the pane that is currently displayed.
If Google Assistant is enabled, the Homescreen icon appears as in the navigation bar.
Homescreen overview
1 Welcome to Xperia widget — Tap to open the widget and select a task like copying content from
your old device or setting up Xperia services
2 Dots – Represents the number of Homescreen panes
To go to the Home screen
• Press
To browse the Home screen
.
Homescreen panes
You can add new panes to your Homescreen (up to a maximum of 20 panes) and
delete panes. You can also set the pane that you want to use as the main
Homescreen pane.
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To set a pane as the main Homescreen pane
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 Flick left or right to browse to the pane that you want to set as your main
Homescreen pane, then tap
When Google Feed is enabled, the left-most pane is reserved for this service and the main
Homescreen pane cannot be changed. For more information, see
.
Google Feed
on page 101.
To add a pane to your Homescreen
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 To browse the panes, flick all the way to the right or left, then tap
When Google Feed is enabled, the left-most pane is reserved for this service and additional
panes cannot be added to the left. For more information, see
Google Feed
.
on page 101.
To delete a pane from your Homescreen
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 Flick left or right to browse to the pane that you want to delete, then tap
in the upper right corner of the pane.
Homescreen settings
You can use the Settings shortcut to adjust some basic Homescreen settings. For
example, you can adjust the size of icons on your Homescreen.
To disable or uninstall an application from the Homescreen
Disabling a pre-installed app deletes all data, but the app can be enabled again from
Settings > Apps & notifications > App info. Only downloaded apps can be fully uninstalled.
1 Touch and hold the application you want to disable or uninstall. If it can be
disabled or uninstalled an
appears.
2 Tap > Disable if the app came pre-installed on your device or tap > OK
if the app was downloaded and you would like to uninstall it.
To adjust the grid size of the screen
1 Touch and hold an empty area on your Homescreen until the device vibrates.
2 Tap Grid, then select a size.
3 Tap APPLY.
To adjust the size of icons on your Homescreen
1 Touch and hold an empty area on your Homescreen until the device vibrates,
then tap
.
2 Tap Icon size, then select an option.
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Application screen
The Application screen, which you open from the Homescreen, contains the
applications that come pre-installed on your device as well as applications you
download.
To view all applications on the Application screen
1 Tap .
2 Flick left or right on the Application screen.
You can also search for recently viewed apps by swiping left from the Application screen.
To enable or disable the recommended apps listings
1 Touch and hold an empty area on your Homescreen, then tap
.
2 Tap the App recommendations slider.
To Open an Application from the Application Screen
• When the Application screen is open, flick left or right to find the application,
and then tap the application.
To search for an application from the Application screen
1 When the Application screen is open, tap Search applications.
2 Enter the name of the application you want to search for.
You can also search for applications by swiping right from the Application screen.
To Arrange Applications on the Application Screen
1 When the Application screen is open, tap
.
2 Tap Sort apps, then select an option.
To add an application shortcut to the Home screen
1 On the Application screen, touch and hold an application icon until the
device vibrates, and then drag the icon to the top of the screen. The Home
screen opens.
2 Drag the icon to the desired location on the Home screen, then release it.
To Move an Application on the Application Screen
1 When the Application screen is open, tap
.
2 Make sure Own order is selected under Sort apps.
3 Touch and hold the application until the device vibrates, and then drag it to
the new location.
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Shortcuts for easy actions
You can access shortcuts directly from your app icons to uninstall downloaded
apps or reveal more quick options. For example, long-press the Calendar icon to
create a new event or set a reminder. All apps have a shortcut to App info, where
you can adjust notification settings and permissions. You can go to App info by
tapping .
To use shortcuts for easy actions
1 Long-press the desired app icon on your Home or Application screen.
2 Select from the options that appear. For example, tap
tap to disable or uninstall the application.
If an icon is not shown, tap for more options.
To disable or uninstall an application from the Application screen
Whether an app can be uninstalled or disabled depends on the app, and if it was preinstalled on your device or downloaded. Downloaded apps can be uninstalled. Pre-installed
apps cannot be uninstalled, only disabled if the app supports this. If you disable a preinstalled app, you can enable it again under Settings > Apps & notifications > App info.
1 Touch and hold the application you want to disable or uninstall. If it can be
disabled or uninstalled an appears.
2 Tap
> Disable if the app came pre-installed on your device or tap > OK
if the app was downloaded and you would like to uninstall it.
icon is not shown, tap for more options.
If an
to go to App info, or
Navigating Applications
You can navigate between applications using the navigation keys and the recently
used applications window, which lets you switch easily between all recently used
applications. The navigation keys are the Back key, the Home key, and the Recent
apps key. You can also pop open two applications on the screen at once using the
split screen mode, if the application supports multi-window function. Some
applications get closed when you press the Home key
paused or continue to run in the background. If an application is paused or
running in the background, you can continue where you left o the next time you
open the application.
Navigating applications overview
to exit while others are
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1 Clear all – Close all the recently used applications
2 Recently used applications window – Open a recently used application
3 Recent apps key – Open the recently used applications window and the favorites bar
4 Home key – Exit an application and go back to the Home screen
5 Back key - Go back to the previous screen within an application or close the application
To open the recently used applications window
• Press .
To quickly switch between recently used applications
• Quickly press
twice.
To close all the recently used applications
• Press
and then tap CLEAR ALL.
To open a menu in an application
• While using an application, tap or .
Menus are not available in all applications.
Split screen mode
Split screen mode enables you to view two applications at once, for example, if
you want to view your email inbox and a web browser at the same time.
Split screen overview
Application 1
1
2 Split screen border – Drag to resize windows
3 Application 2
4 Split screen key – Select a recently used application
5 Home key – Go back to the Home screen
6 Back key – Go back to the previous screen within an application or close the application
Not all applications support split screen mode.
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To Use Split-Screen Mode
1 Make sure that the two applications that you want to use in Split Screen
mode are open and running in the background.
2 Open the application you would like to use in Split Screen mode, then tap
and hold . The application will be assigned to the first part of the split
screen.
3 Select the second desired application from the thumbnail list.
4 If you want to resize the split screen windows, drag the split screen border in
the center.
5 To exit Split Screen mode, tap and hold
displayed.
while the split screen windows are
One-handed operations
You can activate the one-handed operation mode to use your device with one
hand.
To enable or disable one-handed operations
1 Find and tap Settings > One-handed operations.
2 Tap the Resize screen slider to enable or disable the function.
3 Tap
1 To move the screen to the left side or to the right side, tap or
2 To move the screen upward or downward, drag the horizontal stripes at the
3 To resize the screen, drag the three diagonal stripes at the edge of the
, then drag your thumb from the right corner to the center of the
screen.
Tap the Optimized apps slider to customize the options for One-handed operations.
To adjust the position of the screen
accordingly.
edge of the resized screen.
resized screen.
To return to full screen mode, tap
.
Widgets
Widgets are small applications that you can use directly on your Homescreen. They
also function as shortcuts. For example, the Weather widget allows you to see
basic weather information directly on your Homescreen. When you tap the widget,
the full Weather application opens. You can download additional widgets from
Google Play.
To Add a Widget to the Homescreen
1 Touch and hold any empty area on your Home screen until the device
vibrates, then tap Widgets.
2 Find and tap the widget you want to add.
To resize a widget
1 Touch and hold a widget until the device vibrates, and then release it.
2 If the widget can be resized, the Resize option appears. For example, the
Calendar widget is one that can be resized.
3 Tap Resize and drag the dots to shrink or expand the widget.
4 To confirm the new size, tap anywhere on the Home screen.
To Move a Widget
• Touch and hold the widget until the device vibrates, and then drag it to the
new location.
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To Remove a Widget
• Touch and hold the widget until the device vibrates, and then drag it to
Remove from home screen.
Shortcuts and folders
Use shortcuts and folders to manage your applications and keep your Home
screen tidy.
Shortcuts and folders overview
1 Access an application using a shortcut
2 Access a folder containing applications
To add an application shortcut to your Home screen
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 In the customization menu, tap Widgets > Shortcuts.
3 Scroll through the list and select an application. The selected application
gets added to the Home screen.
To Move an Item on the Homescreen
• Touch and hold the item until the device vibrates, and then drag the item to
the new location.
To Remove an Item from the Homescreen
• Touch and hold the item until the device vibrates, and then drag the item to
Remove from home screen at the top of the screen.
To Create a Folder on the Homescreen
• Touch and hold an application icon or a shortcut until the device vibrates,
and then drag and drop it on top of another application icon or shortcut.
To Add Items to a Folder on the Homescreen
• Touch and hold an item until the device vibrates, and then drag the item to
the folder.
To rename a folder on the Home screen
1 Tap the folder to open it.
2 Tap the folder's title bar to show the Folder name field.
3 Enter the new folder name and tap DONE.
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Background and themes
Your device comes with a default background, but you can adapt the Homescreen
and lockscreen to your own style using wallpapers and themes featuring dierent
colors and patterns.
A wallpaper may be used without changing any of the other elements of your
Homescreen and lockscreen. Live wallpapers add visual eects to your interactions
with the touchscreen, letting the display change dynamically.
Themes can include a wallpaper, a screensaver, title bars, and a sound scheme
that all fit together to create a unique look and feel for your device.
To change your wallpaper
1 Touch and hold any empty area on your Home screen until the device
vibrates.
2 Tap Wallpapers.
3 To set the same wallpaper for the Lock and Homescreens, select the
wallpaper and tap APPLY. To set dierent wallpapers, first tap the Lock or
Homescreen preview. Choose a wallpaper for that screen and tap SELECT >
APPLY.
You can also use a photo as your wallpaper. Instead of selecting a wallpaper from the
options shown, tap Photos. Choose a photo and tap SELECT > APPLY.
To set a theme
1 Touch and hold an empty area on your Home screen until the device
vibrates.
2 Tap Themes.
3 Choose an option:
• To use an existing theme, select the theme, then tap APPLY THEME.
• To download a new theme, tap GET MORE THEMES.
When you change a theme, the background also changes in some applications.
Taking a screenshot
You can capture still images of any screen on your device as a screenshot.
Screenshots you take are automatically saved in the Album application.
To take a screenshot
1 Long-press the power key
2 Tap
1 Double-tap the status bar to display the Notification panel.
2 Tap the screenshot.
.
You can also take a screenshot by pressing and holding the power key and volume down
key at the same time.
To view your screenshot
until a prompt window appears.
Notifications
Notifications inform you of events such as new messages and calendar
notifications, as well as activities in progress like file downloads. Notifications
appear in the following places:
• The status bar
• The notification panel
• The lock screen
• The app icon
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To open or close the Notification panel
1 To open the Notification panel, drag the status bar downward, or simply
double-tap it.
2 To close the Notification panel, drag or flick the panel upward.
After opening the Notification panel, you can access the Quick Settings panel by dragging
the status bar down again.
To Take Action on a Notification in the Notification Panel
• Tap the notification.
You can directly reply to chat or email messages in the Notification panel.
To dismiss a notification from the notification panel
• Swipe the notification left or right.
Not all notifications can be dismissed.
To snooze a notification, drag the notification slowly to the side and tap . Notifications
can be snoozed for 15 minutes, 30 minutes, 1 hour, or 2 hours.
To expand a notification on the Notification panel
• Tap to expand and view more information about the notification without
opening the app.
Not all notifications are expandable.
To clear all notifications from the Notification panel
• Tap CLEAR ALL.
If there is a long list of
notifications, scroll down to find the CLEAR ALL button.
To Take Action on a Notification from the Lockscreen
• Double-tap the notification.
To Dismiss a Notification from the Lockscreen
• Swipe the notification left or right.
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To Expand a Notification on the Lockscreen
• Drag the notification downward.
Not all notifications are expandable.
Notification display options on the lockscreen
Don’t show
notifications at all
Show all
notification content
Hide sensitive
notification content
You won't get any notifications on the lockscreen.
Get all notifications on the lockscreen. When you have this setting turned on,
keep in mind that all content (including the content of incoming emails and
chat messages) will be visible on your lockscreen unless you designate the
relevant apps as Hide sensitive content in the Apps & notifications settings
menu.
You must have a PIN, password, or pattern set up as your screen lock in order
for this setting to be available. Contents hidden is displayed on the lockscreen
when sensitive notifications arrive. For example, you'll get a notification for an
incoming email or chat, but the content won't be visible on your lockscreen.
To select the notifications to display on the lockscreen
1 Find and tap Settings > Apps & notifications > Configure notifications.
2 Tap Show notifications.
3 Select an option.
You can keep notifications on the lockscreen until you swipe to dismiss them. To enable
this feature, tap the Keep notifications on lock screen slider.
Setting the notification level for an app
notification dot Show notification dots.
Allow
Allow sound Allow all notifications from the selected app.
Show notifications Show or hide all notification content on the lockscreen.
Interrupts Priority only Receive notifications from this app even when Do not disturb is set to
You can set notification channels to categorize notification levels. Long-press a notification
to change the notification categories.
Priority only.
To set the notification level for an app
1 Find and tap Settings > Apps & notifications > App info.
2 Select the desired app, then tap App notifications.
3 Tap the sliders to adjust notification settings as desired.
Notification Light
The notification light informs you about battery status and some other events. For
example, a flashing white light means there is a new message or a missed call. The
notification light is enabled by default but can be disabled manually.
When the
warning, such as when the battery level falls below 15 percent.
notification light is disabled, it only lights up when there is a battery status
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To enable or disable the notification light
1 Find and tap Settings > Apps & notifications > Configure notifications.
2 Tap the slider beside Blink light to enable or disable the function.
Icons in the status bar
Status icons
No SIM card
Signal strength
No signal
Roaming
Sending and downloading LTE data
Sending and downloading GPRS data
Sending and downloading EDGE data
Sending and downloading 3G data
Sending and downloading HSPA+ data
Cellular data is disabled
A Wi-Fi connection is enabled and data is being transmitted
A Wi-Fi connection is enabled but there is no internet connection.
This icon also appears when you are trying to connect to a secured Wi-Fi or
captive portal network. After a successful login, the cross mark disappears.
If Google is blocked in your area, the cross mark may appear even when
the device is connected to a Wi-Fi network and there is a working internet
connection.
Battery status
The battery is charging
Airplane mode is activated
The Bluetooth function is activated
The microphone is muted
The speakerphone is on
Do Not Disturb mode is activated
Vibrate mode
An alarm is set
GPS is activated
Synchronization is ongoing
Problem with sign-in or synchronization
Depending on your service provider, network, or region, the functions or services
represented by some icons in this list may not be available.
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To manage status bar icons
1 Find and tap Settings > Display > System icons.
2 Mark the checkboxes for the system icons that you want to appear in the
status bar.
Notification icons
New text message or multimedia message
Ongoing call
Missed call
Call on hold
Single SIM device: Call forwarding is turned on
Dual SIM device: Call forwarding is turned on
New voicemail message
New email message
Downloading data
Uploading data
Cellular data is disabled
Perform a basic setup of your device
A software update is available
System updates are available
Downloading system updates
Tap to install the downloaded system updates
STAMINA mode is activated
Ultra STAMINA mode is activated
Screenshot captured
Video chat with friends using the Duo™ application
A song is playing
The device is connected to a computer via a USB cable
Internal storage is 75% full—tap to transfer data to a memory card
Warning
More undisplayed notifications
Not all icons that may appear on your device are listed here. This list is for reference
purposes only, and changes may be made without notice.
To block an application from sending notifications
1 Find and tap Settings > Apps & notifications > Configure notifications >
Notifications.
2 Select an application.
3 Tap the slider beside On to block application notifications.
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