Getting Started
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
NWZ-W273S/W274S
Help Guide
Use this manual if you encounter any problems, or have any questions about
your “WALKMAN.”
Copyright 2013 Sony Corporation
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4-476-211-12(1)
WALKMAN Help guide
2
Getting Started
Transferring Content
Getting Started
Search
Top page > Getting Started
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Customer Registration Web Site
Customer registration Web site
Before Use
Before first use
How to use this Help Guide
Using your Walkman while swimming
Operation Flow of “WALKMAN”
Operation flow to transfer music
Power/Charging
Turning your “WALKMAN” on and off
Charging the battery
Extending the battery life
Parts and Controls
Parts and controls
About the status of the OPR lamp
How to install the earbuds
How to place your “WALKMAN” on your ears
About the Software
About the software
Copyright 2013 Sony Corporation
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WALKMAN Help guide
3
Getting Started
Transferring Content
Transferring Content
Search
Top page > Transferring Content
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Media Go (Windows Only)
Installing Media Go
Importing music from CDs using Media Go
Transferring music using Media Go
Content Transfer (Mac Only)
Installing Content Transfer
Transferring music using Content Transfer
Drag-and-Drop
Transferring music using Windows Explorer/Finder on Mac
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Copyright 2013 Sony Corporation
WALKMAN Help guide
4
Getting Started
Transferring Content
Music
Search
Top page > Music
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Playing Music
Playing music
Skipping to the previous/next song
Skipping to the previous/next folder
Shuffle playback
Playing songs in a playlist
ZAPPIN playback
Adjusting the volume
Deleting Songs
Deleting songs
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Copyright 2013 Sony Corporation
WALKMAN Help guide
5
Getting Started
Transferring Content
Settings
Search
Top page > Settings
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Common Settings
Limiting the volume (AVLS (Volume Limit))
Music Settings
Setting the play mode
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Copyright 2013 Sony Corporation
WALKMAN Help guide
6
Getting Started
Transferring Content
Troubleshooting
Search
Top page > Troubleshooting
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Dealing with Troubles
What can I do to solve a problem?
Customer support Web site
List of symptoms and possible causes
Operation
Power
Connection to a computer
Fitting
Water resistance performance
ZAPPIN
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Copyright 2013 Sony Corporation
WALKMAN Help guide
7
Getting Started
Transferring Content
Important Information
Search
Top page > Important Information
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Precautions
Important product information
Warning
Caution
Notice for users
Notes on safe listening
Notes on the software
Cleaning
Notes on cleaning
Updating the Firmware of your “WALKMAN”
Updating the firmware of your “WALKMAN”
Formatting your “WALKMAN”
Formatting your “WALKMAN”
Deleting the Supplied Software
Deleting the supplied software
License and Trademark Notice
License and trademark notice
Copyright 2013 Sony Corporation
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WALKMAN Help guide
8
Getting Started
Transferring Content
Specifications
Search
Top page > Specifications
Print
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Specifications
Specifications
Contents
System requirements
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Copyright 2013 Sony Corporation
WALKMAN Help guide
9
Search
Top page > Contents list
Print
Getting Started
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Contents list
Getting Started
Customer Registration Web Site
Customer registration Web site
Before Use
Before first use
How to use this Help Guide
Using your Walkman while swimming
Operation Flow of “WALKMAN”
Operation flow to transfer music
Power/Charging
Turning your “WALKMAN” on and off
Charging the battery
Extending the battery life
Parts and Controls
Parts and controls
About the status of the OPR lamp
How to install the earbuds
How to place your “WALKMAN” on your ears
About the Software
About the software
Transferring Content
Media Go (Windows Only)
Installing Media Go
Importing music from CDs using Media Go
Transferring music using Media Go
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Content Transfer (Mac Only)
Installing Content Transfer
Transferring music using Content Transfer
10
Drag-and-Drop
Transferring music using Windows Explorer/Finder on Mac
Music
Playing Music
Playing music
Skipping to the previous/next song
Skipping to the previous/next folder
Shuffle playback
Playing songs in a playlist
ZAPPIN playback
Adjusting the volume
Deleting Songs
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Deleting songs
Settings
Common Settings
Limiting the volume (AVLS (Volume Limit))
Music Settings
Setting the play mode
Troubleshooting
Dealing with Troubles
What can I do to solve a problem?
Customer support Web site
List of symptoms and possible causes
Go to page top
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Operation
Power
Connection to a computer
Fitting
Water resistance performance
ZAPPIN
11
Important Information
Precautions
Important product information
Warning
Caution
Notice for users
Notes on safe listening
Notes on the software
Cleaning
Notes on cleaning
Updating the Firmware of your “WALKMAN”
Updating the firmware of your “WALKMAN”
Formatting your “WALKMAN”
Go to page top
Formatting your “WALKMAN”
Deleting the Supplied Software
Deleting the supplied software
License and Trademark Notice
License and trademark notice
Specifications
Specifications
Specifications
Contents
System requirements
Copyright 2013 Sony Corporation
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WALKMAN Help guide
12
Getting Started
Transferring Content
Music
Customer registration Web site
Search
Print
Top page > Getting Started > Customer Registration Web Site > Customer
registration Web site
Settings
Troubleshooting
Important Information
Specifications
Contents list
Sony recommends that you register your Walkman so we can provide better
customer support. Visit one of the following Web sites if you wish to register
your Walkman.
For customers in the USA:
http://www.sony.com/walkmanreg/
For customers in Canada:
English
http://www.Sony.ca/Registration
French
http://www.Sony.ca/Enregistrement
For customers in Latin America:
http://www.sony-latin.com/registration
For customers in Europe:
http://walkman.sony-europe.com/usb-registration
For customers in Asia/Oceania/Africa:
English/Korean/Traditional Chinese
Top page > Getting Started > Before Use > Before first use
Print
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Before first use
Thank you for purchasing this Walkman.
This Help Guide explains how to transfer music to your Walkman and how to
use its various functions. Browse this Help Guide for necessary information.
Before you start using your Walkman, be sure to read the section “Important
Information” that contains important information on the use of the Walkman.
To read that section, click “Important Information” in the side bar on the left of
the browser window.
The printed manuals supplied with your Walkman, such as “Quick Start
Guide,” also contain important information for you.
For information about customer support web sites, see [Details].
About model names mentioned in this Help Guide
Depending on the country/region in which you have purchased your
Walkman, some models may not be available.
About the operating system
For details about the operating system, see [Details].
About battery charging
The battery might not be charged at time of purchase. See [Details] for how to
charge the battery.
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Copyright 2013 Sony Corporation
WALKMAN Help guide
14
Getting Started
Search
Top page > Getting Started > Before Use > How to use this Help Guide
Print
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
How to use this Help Guide
Selecting a topic to display
Searching this Help Guide
Returning to a previous page
Printing out a page
This Help Guide explains how to use each function of your Walkman, how to
change settings, and how to troubleshoot problems.
Selecting a topic to display
Internet Explorer 7 is used for illustration purposes.
1. Click a title (
The title’s topic list appears in the right pane.
2. Click a topic title (
) in the side bar on the left side of the browser window.
) in the list.
Descriptions appear in the right pane.
Searching this Help Guide
15
You can search by keyword in the context of a desired topic. Enter the
keyword in the window(), and click the search button ().
Returning to a previous page
Use the back button of your web browser () or breadcrumb trail navigation
() to return to a page you have previously viewed.
Printing out a page
Click the print button () to print out a page you are viewing.
Copyright 2013 Sony Corporation
16
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WALKMAN Help guide
17
Getting Started
Transferring Content
Music
Using your Walkman while swimming
Search
Top page > Getting Started > Before Use > Using your Walkman while
Print
swimming
Settings
Troubleshooting
Important Information
Specifications
Contents list
Notes while swimming
Preparations before swimming
Improving the fit
If the sound becomes muffled during swimming
Taking your Walkman off
Maintenance
Liquids that the water resistant performance specifications apply to
Notes on charging the battery
Notes on using your Walkman
Water resistant performance of this Walkman
How the sound may be muffled while you are swimming
About the differences between the two types of earbuds
To use your Walkman while swimming, note the following and fit your
Walkman into your ears correctly:
Choose the size of earbuds that feel quite snug.
Fit your Walkman into your ears firmly.
1. Select the appropriate earbuds.
Notes while swimming
Do not use your Walkman in places where an inability to hear surrounding
sound would be dangerous.
When you use your Walkman in public or private swimming facilities,
follow the rules of that facility.
Do not use your Walkman while swimming in a river or in the ocean.
Preparations before swimming
The standard-type earbuds (: black/transparent) are attached when
you purchase your Walkman.
For replacement, in addition to different sizes of standard-type earbuds
(*1), the same sizes of Swimming earbuds (: smoke gray) (*1) are
also supplied.
(*1) For characteristics of each type of earbuds, see “About the
differences between the two types of earbuds.”
18
Hole
Thin film
Hint
: The standard-type earbud has an open hole.
: Swimming earbud has a hole covered with a thin film to make it
difficult for water to get in.
2. Choose the best fitting earbuds (Applicable to
There are 8 different earbuds (standard-type earbuds S/M/L/LL and
swimming earbuds S/M/L/LL) including the ones initially attached to
your Walkman, supplied inside the box.
For swimming, choose a size slightly tighter than your usual size.
Your ears may require different sized earbuds as not all ears are the
same. For example: left side medium size – right side large size.
3. Attach earbuds to your Walkman (Applicable to
Install the earbuds onto the headphones so that the tip of the inner part
() of the earbuds fits into the position on the projection of the
headphones.
and ).
and ).
4. Fit your Walkman into your ears firmly (Applicable to and ).
Make sure that the earbuds fit straight on, not at an angle, to prevent
the earbuds from detaching and remaining in your ears.
Follow the procedures below and fit your Walkman into your ears firmly:
Place your Walkman so that the earbuds fit in your right and left ears
snugly.
Turn the headphones part of your Walkman clockwise-counterclockwise
19
to find the best position.
Note
Fit your Walkman into your ears before swimming while the earbuds and
your ears are still dry.
Make sure to fit your Walkman into your ears firmly so that water does
not get into your ears through a gap between your ears and the
headphones.
Improving the fit
Stabilizing your Walkman with the supplied
adjustment band (Applicable to
You can place your Walkman more firmly into your ears by using the supplied
adjustment band.
and )
Stabilizing your Walkman with swimming goggles
(Applicable to
By stabilizing the arrow-pointed part on your Walkman with the band of your
swimming goggles, you can prevent your Walkman from detaching because
of water pressure.
and )
If the sound becomes muffled during swimming
20
Water inside your ears or headphones may cause the sound to be muffled.
Removing the water from your ears (Applicable to
and )
Remove the water from your ears.
Removing the water from earbuds (Applicable to
)
Remove the water from your earbuds.
When you are using standard-type earbuds, remove the water as follows:
Hold the headphones with their openings facing down and pat the hand
holding the headphones against your wrist 5 to 10 times to remove the
water as shown.
If you still cannot remove the water from earbuds
(Applicable to and )
21
If this does not remove the water, remove the earbuds from the
headphones and pat the headphones lightly an additional 5 to 10 times on
a dry cloth.
Taking your Walkman off
Gently move your Walkman up and down to take it off your ears. (Applicable
to and )
Note
Removing the Walkman suddenly when the earbuds are fitted firmly in
your ears may cause damage to your ears or eardrums, or the earbuds
may remain in your ears.
Maintenance
Clean the earbuds and your Walkman after every use as follows. (Applicable
to and )
Note
The build up of foreign substances such as earwax etc. in the headphone
sections may cause deteriorated sound quality or sound loss. If there is a
build up of any foreign substances on the terminals, your Walkman may
not be charged or may not be recognized by your computer.
1. Wash the earbuds.
Remove the earbuds.
Wash the earbuds by hand using a mild detergent solution.
Then place a dry cloth under the headphones and leave at room
22
After washing the earbuds, dry them well.
2. Wash your Walkman.
Do not rub foreign substances on the mesh sheet. Doing so
may push them into the headphones.
mesh sheet
Rinse the terminals and headphone sections of your Walkman with
gentle running tap water.
terminals
headphone sections
If the terminals are not clean, wet a soft brush such as toothbrush with
water and clean the terminals.
Wipe the moisture off the terminals and surface of your Walkman using
a soft dry cloth.
Pat the headphones softly against a dry cloth. Repeat patting about 20
times.
temperature for 2 to 3 hours.
23
Liquids that the water resistant performance
specifications apply to
Applicable fresh water, tap water, perspiration, pool water
Not
applicable
The water resistant performance of your Walkman is based on our
measurements under the conditions described above. Note that malfunctions
as a result of water immersion caused by misuse by the customer are not
covered by the warranty.
liquids other than those above (examples: soapy water,
detergent water, water with bath agents, shampoo, hot spring
water, salt water, etc.)
Notes on charging the battery
The USB cradle supplied with your Walkman is not water resistant.
Before charging the battery, make sure your Walkman is not wet.
If there is moisture on the Walkman, wipe it off completely, and leave the
Walkman at room temperature to dry until no moisture remains on the
Walkman before you start charging.
Never use the USB cradle (supplied) with wet hands or when your Walkman
is wet. Doing so may cause an electric shock, smoke emission, or a fire, etc.
Notes on using your Walkman
The earbuds seal your ears. Therefore, be aware that there is a risk of
damage to your ears or eardrums if strong pressure is applied to the
earbuds, or the earbuds are removed suddenly from your ears. Due to this
risk, do not do vigorous exercise, dive into a swimming pool, etc., while
wearing your Walkman.
Do not pour hot water directly on your Walkman and do not blow hot air
from a hair dryer, etc., directly on the Walkman. Never use the Walkman in
high temperature locations such as in saunas or near a stove.
Water resistant performance of this Walkman
The water resistant specifications (*1) of this Walkman are equivalent to
IEC60529 “Degrees of protection against ingress of water (IP Code)” IPX5/8
(*2), which specifies the degree of protection provided against the entry of
water.
If you use your Walkman in a swimming pool, do not exceed a depth of 2 m
24
(6.5 feet) while wearing it. Before use, be sure to read and understand the
water resistant specifications completely.
(*1) The headphone sections are not water-tight.
(*2) IPX5 (Degrees of protection against jets of water): Your Walkman , with
standard-type earbuds attached, will maintain its operability even when
exposed to direct streams of water from any direction in a situation where
approximately 12.5 l/min. of water is supplied for more than 3 minutes
from a distance of about 3 m using a nozzle with an inner diameter of
6.3 mm. However, this does not apply to the headphone sections.
IPX8 (Degrees of protection against continual water submersion): Your
Walkman, with standard-type earbuds attached, will maintain its
operability even when submersed in water to a depth of 2 m for 30
minutes.
How the sound may be muffled while you are
swimming
1. If the water gets into a gap between your ears and the headphones ()
and covers the eardrum (), sound may become muffled.
You can prevent water penetration by using the most appropriate size
of earbuds that fits your ears firmly.
2. If water accumulates in the drivers of the headphones (), the sound
may become muffled.
You can prevent water penetration by using the Swimming earbuds
supplied with your Walkman.
About the differences between the two types of
earbuds
Standard-type earbuds (Applicable to )
You can use them in a wide variety of situations, even swimming.
Swimming earbuds (Applicable to )
Employing a structure that prevents water penetration inside the
headphones, Swimming earbuds allow you to enjoy music more
comfortably during swimming.
Note
The sound volume is lower with Swimming earbuds than with standard-
25
type earbuds. Increase the volume as needed.
When you replace Swimming earbuds with the standard-type earbuds,
the sound becomes louder. Adjust the volume so as not to hurt your
eardrums.
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Copyright 2013 Sony Corporation
WALKMAN Help guide
Content Transfer (Mac only)[Details]
26
Getting Started
Transferring Content
Music
Operation flow to transfer music
Search
Top page > Getting Started > Operation Flow of “WALKMAN” > Operation
flow to transfer music
Print
Settings
Troubleshooting
Important Information
Specifications
Contents list
Transferring music using Media Go (Windows only)
Transferring music using Windows Media Player (Windows only)
Transferring music using Content Transfer (Mac only)
Transferring music by drag-and-drop
You can use your Walkman to enjoy music stored on your computer. Transfer
music to the Walkman in the following ways.
Transferring music using Media Go (Windows only)
You can use Media Go to import music from your CDs, etc., for transfer to
your Walkman. If you have already managed music with iTunes, etc., you
can use Media Go to transfer music to the Walkman by drag-and-drop.
For details on how to use Media Go, see the following topics.
Media Go (Windows only)[Details]
Importing music from CDs using Media Go[Details]
Transferring music using Media Go[Details]
Playing songs in a playlist[Details]
Transferring music using Windows Media Player
(Windows only)
You can import music from your CDs, etc., to your computer, and transfer
them to your Walkman using Windows Media Player.
For how to use Windows Media Player, see the following topics.
Windows Media Player (Windows only)[Details]
Playing songs in a playlist[Details]
Transferring music using Content Transfer (Mac
only)
You can use Content Transfer to transfer music from your Mac computer. If
you have already managed music with iTunes, you can transfer music or
playlist to the Walkman by Content Transfer.
Transferring music using Content Transfer[Details]
27
Playing songs in a playlist[Details]
Transferring music by drag-and-drop
You can directly transfer music stored on your computer by drag-and-drop.
For information on how to transfer music by drag-and-drop, see [Details].
Hint
For detailed information on how to import music, refer to the Help of the
individual software.
For details about supported file formats, see [Details].
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Copyright 2013 Sony Corporation
WALKMAN Help guide
28
Getting Started
Transferring Content
Music
Turning your “WALKMAN” on and off
Search
Top page > Getting Started > Power/Charging > Turning your “WALKMAN”
Print
on and off
Settings
Troubleshooting
Important Information
Specifications
Contents list
Turning on your “WALKMAN”
Turning off your “WALKMAN”
(Power) button
OPR lamp
Power lock switch
Turning on your “WALKMAN”
Press and hold the (Power) button () for about 3 seconds. If you
cannot press the (Power) button, slide the Power lock switch.
Your Walkman turns on and a startup sound will be heard.
The OPR lamp () blinks once every 5 seconds while your Walkman is
turned on.
Turning off your “WALKMAN”
Press and hold the (Power) button () for about 3 seconds.
Your Walkman turns off and a shutdown sound will be heard.
The OPR lamp () turns off.
Slide the Power lock switch () to lock the (Power) button.
Hint
When paused, if there is no operation for about 30 minutes, your
Walkman automatically turns off.
Note
If you do not slide the Power lock switch to lock after you turn off your
Walkman, it may start playing back due to an accidental operation.
You cannot operate your Walkman when it is connected to a computer.
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29
Copyright 2013 Sony Corporation
WALKMAN Help guide
30
Getting Started
Search
Print
Top page > Getting Started > Power/Charging > Charging the battery
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Charging the battery
Checking the battery charging status
Checking the remaining battery power
Notes on charging the battery
The battery of your Walkman is recharged while the Walkman is connected to
an operating computer using the USB cradle (supplied).