IMPORTANT INFORMATION
The following information describes how to keep your computer operating smoothly, how to protect it from
potential threats, and how to recover your hard disk drive if it should become corrupted or erased. Be sure to
read the following information to ensure an enjoyable computing experience.
❑ Recovering Your Hard Disk Drive
❑ Keeping Your Computer System Secure and Up to Date
❑ Working with Double Layer DVD+R Media
❑ Writing Premiere Projects to DVD Media
Recovering Your Hard Disk Drive
This section provides information about restoring individual software programs, software drivers, drive
partition(s), or the hard disk drive to the original factory settings.
Activities That Can Affect Your Computer’s Performance
Adding and removing
software, or creating,
changing, and deleting data.
Downloading content
from the Internet.
Attaching devices like printers,
network systems, and
installing related drivers.
Any of these changes to your system
can create problems
The operating system or software programs
may stop responding.
Printers or other attached peripheral
equipment may stop working properly.
A destructive virus or malicious code may
be downloaded from the Internet.
It can be difficult to troubleshoot or to decide on the best repair solution. If you are experiencing problems that
affect your computer’s performance, consider performing a recovery.
✍ Your VAIO computer uses the VAIO Recovery Wizard, a fast and easy-to-use recovery utility program, to recover the
operating system, preinstalled software and drivers. You can use the VAIO Recovery Wizard to create a VAIO
Recovery Media Kit. System and Application Recovery CDs are not supplied.
© 2004 Sony Electronics Inc.
About the VAIO Recovery Media Kit
When you create a VAIO® Recovery Media Kit, it ensures that you are able to recover your operating system
and preinstalled software, even if the computer's operating system is not working.
Before Creating a VAIO Recovery Media Kit
Make a backup of your computer’s data. Recovering
your hard disk drive can eliminate all existing files.
Purchase the recordable CDs or DVDs required to
create the recovery media kit.
Read all instructions and allow plenty of time to perform
the desired recovery option. A complete hard disk
recovery can take one to two hours.
NOTE: Create the recovery media kit before resizing or
creating partitions on your hard disk drive with your
own software program.
You can also order a VAIO Recovery Media Kit by visiting http://ciscdb.sel.sony.com/info/recovery.html
or by contacting a Sony customer service representative at 1-800-488-7669. (Canadian customers can call 1877-779-9929.)
About CD and DVD media
The number of recordable CDs or DVDs required to create a VAIO Recovery Media Kit varies, depending on
computer model purchased. Your computer must be equipped with a recordable optical drive, such as a CDRW, DVD-RW, or DVD±RW dr i ve.
You can create a recovery media kit using:
❑ CD-R media
❑ Single layer DVD+R or DVD-R media
You cannot create a recovery media using:
❑ CD-RW media
❑ DVD+RW media
❑ DVD-RW media
❑ Double layer DVD+R or DVD-R media
© 2004 Sony Electronics Inc.
VAIO Recovery Options
A recovery can be performed for:
❑ An individual software program
❑ A device or software driver
❑ A drive C volume
❑ A complete hard disk drive recovery
✍ Before performing a restore or recovery operation, go to the Sony online support Web site at
http://www.sony.com/pcsupport and check your model-specific support page. Look for software and driver updates,
or check for knowledge base solutions that may help you solve your computer’s issue.
Locating Information and Instructions
For detailed instructions to guide you through all recovery options:
1Click Start in the Windows® taskbar, then click Help and Support.
2From the VAIO Help and Support Center, click VAIO Recovery Options.
From the VAIO Help and Support Center (Detail)
You can also find information and instructions in the VAIO Recovery Wizard utility program.
You can access the VAIO Recovery Wizard:
❑ Using the F10 key on the computer’s keyboard.
❑ From the VAIO Recovery Media Kit.
© 2004 Sony Electronics Inc.