Sony UMC-R10C Technical Manual

C-388-100-11 (1)

Digital Still Camera

Technical Manual

Before operating the unit, please read this manual thoroughly
and retain it for future reference.

UMC-R10C

© 2016 Sony Corporation

Table of Contents

About the camera ...................................................... 3

Names of main parts ..............................................3

How to mount the lens ........................................... 4

How to remove the lens ......................................... 4

Supplying power (USB) ........................................5

Charging the battery .............................................. 5

Inserting a memory card ........................................ 6

About supported functions .....................................7

Using a memory card (sold separately) ................. 8

Specifications ............................................................. 9

Dimensions .......................................................... 10

Notes on using the camera ...................................... 11

About license of open source software ................ 14

2

About the camera

Names of main parts

16
2
3

4

7
8

9
q;
qa

5

qd

qf

qg

qh

a Power/Charge/Movie lamp

Green: Power ON
Orange: Charging
Red: Recording a movie

b Power button

qs

qj

qk
ql

w;

wa

j Image sensor

Note

Do not touch this part with your hand.

k Lens contacts

c Flash

d Display panel

: Indicates that a memory card is not inserted

: Indicates remaining battery capacity

e Lens release button

f Microphone

g (Flash pop-up) button

h Mount index

i Shutter button

Note

Do not touch this part with your hand.

l Mount

m Battery cover

n Attachment mounting portion

o RESET button

p Multi terminal

q Memory card slot

3

r Access lamp

How to mount the lens

s Attachment removal lever

No attachment is supplied with the camera.

t Tripod socket

Use a tripod with a screw length that is less than 5.5 mm
(7/32 inches). Otherwise, the camera may be damaged
because it cannot be securely fixed on a tripod with a screw
length that is 5.5 mm (7/32 inches) or longer.

u Hook for the wrist strap

Tip

To prevent the camera from falling, we recommend that
you tie a wrist strap to this hook.
No strap is supplied with the camera.

• Maximum load for a wrist strap: 850 g

1

Remove the lens front cap, lens rear cap and body cap.

2

Align the two white dots ( ) on the lens and camera,
then engage. Push the lens to the camera softly, then
rotate it slowly clockwise until it clicks to be locked.

Notes

• When you mount the lens, do not press the Lens release
button.

• Do not insert the lens at a tilted angle.

How to remove the lens

1

Rotate the lens counterclockwise by pressing the Lens
release button, then remove.

4

Note

Remove the lens after turning the camera “OFF” and
confirming that the lens has been retracted into the lens
unit.

Supplying power (USB)

By supplying power via the USB terminal of the host
device, the camera can be used while saving the power of
the battery (When you use the power supply from the USB,
a charged battery needs to be inserted).

Notes

• While supplying power, the remaining battery indicator
on the display panel of the camera will disappear.
While the camera is turned off, the battery is charged.

• Use the host device with USB supplying power of more
than 1.5 A.

3

Connect the multi terminal of the camera and the USB
terminal of the host device by using a micro USB
cable (sold separately).

4

Turn off the power of the camera.

Charging the battery

Insert the battery into the camera and charge.

1

Turn off the power of the camera.

2

Insert the battery into the camera.

How to open the battery cover:

* The lens to be mounted is sold separately.

2

While sliding to the direction of 1, pull the lever
to the direction of

2

Charge lamp

Light on: Charging
Light off: Charging is completed
Flashing: Charging error, or charging standby caused by

charging at an unsuitable temperature range

If you do not use a host device, use the AC adapter AC­UD10 (sold separately).

Charging time (full charge)

The charging time is as follows:

Approx. 310 minutes

This time is that after using the supplied battery
(NP-FW50) completely and charging the battery at a
temperature of 25 °C. Charging may take longer
depending on the conditions or environment used.

Note

Charge the battery after turning off the camera. The battery
is not charged if the camera is connected and the power is
on.

3

Open the cover to the direction of 3.

Tip

When the charging lamp flashes and charging is not
completed, remove the battery, then reinsert it.

5

Inserting a memory card

1

Open the cover and insert a microSD memory card or a “Memory Stick Micro” (M2) media.
* The lens is sold separately.

micro SD memory card

A

“Memory Stick Micro” media

B

A: Printed side
B: Terminal side

2

Close the cover.

When you remove the memory card, make sure that the access lamp is not lit before pushing the memory card.

Note

When the indicator (means a memory car is not inserted) appears on the display panel or the power lamp flashes in
red, the orientation or direction that the memory card is inserted is not correct. Insert the memory card again in the correct
orientation.

6

About supported functions

* indicates the default value.

Function names Functions

Shooting
functions

Image transfer
function

General
functions

Status
confirmation
functions

Power mode
functions

Live View Resolution: 1920, 1024*, 640
Still Capture AF/AE Lock, Shutter Release
Movie Recording Start, Stop
Clear Image Zoom –
Zoom Control Tele, Wide, Direct
Exposure Mode Manual Exposure (M), Program Auto (P), Aperture Priority (A),

Shooting Drive Mode Single*, Continuous, Self Timer 10sec/2sec
AF/AE Lock Lock, Unlock*
Focus Mode Manual, Single-shot AF (AF-S)*, Continuous AF (AF-C)
Exposure Compensation Up, Down, Direct ( - 3.0EV to + 3.0EV)
Aperture Value (F Number) Up, Down, Direct
Shutter Speed Up, Down, Direct (30" to 1/4000)
ISO (Still Capture) Up, Down, Direct (100 to 16000, AUTO)
ISO (Movie Rec) Up, Down, Direct (100 to 6400, AUTO)
White Balance Auto*, Daylight, Shade, Cloudy, Incandescent, Fluorescent (Warm White/Cool

White Balance Initialize –
Image Size L*, M, S
Aspect Ratio 3:2*, 16:9
Compression Setting STD, FINE*, RAW+JPEG
Movie Size HQ (1920 × 1080 30p)*
Storage to Save Still Images Memory Card, Host*
Steady Shot On*, Off (Depended on Lens)
Download Still images and Movies –

File Delete –
Date/Time Setting –
Media Information –
Media format –
Firmware Update via USB Save Firmware to SD Card, Update Firmware from SD Card
Lens Firmware Update via USB –
Zoom Position (Percentage) –
Caution/Error –
Remaining Shootable Images –
Recordable Time of Movies –
Stand-by mode –
Power Off –

Shutter Priority (S), Intelligent Auto*, Superior Auto (Still only)

White/Day White/Daylight), Color temperature

7

Using a memory card (sold separately)

By inserting a memory card into the camera, the following
functions can be set/used.

• Shooting movies

• Shooting still images*

• Firmware update function

* These images can also be saved in the host device.

Number of still images that can be saved

Still image size

When [Aspect Ratio] is set to [3:2]
L: 20M 5456 × 3632 pixels
M: 10M 3872 × 2576 pixels
S: 5.0M 2736 × 1824 pixels

When [Aspect Ratio] is set to [16:9]
L: 17M 5456 × 3064 pixels
M: 8.4M 3872 × 2176 pixels
S: 4.2M 2736 × 1536 pixels

This is the number of images that can be saved in one
memory card in the camera.
The number of still images that can be saved may vary
depending on the shooting conditions and the memory
card.

If [Still image size] is [3:2 20M] and [Image quality] is
[RAW+JPEG]

2 GB: Approx. 65 images
4 GB: Approx. 125 images
8 GB: Approx. 260 images
16 GB: Approx. 520 images
32 GB: Approx. 1050 images
64 GB: Approx. 2100 images

If [Still image size] is [3:2 20M] and [Image quality] is
[FINE]

2 GB: Approx. 240 images
4 GB: Approx. 485 images
8 GB: Approx. 980 images
16 GB: Approx. 1950 images
32 GB: Approx. 3900 images
64 GB: Approx. 7800 images

Continuous shooting time is possible for approximately
29 minutes (the product specification limit) for one shot.
When the recording system is set to PS, continuous
shooting time is possible for approximately 15 minutes
(limited by the 4 GB file size restriction).

Usage time and number of images that can
be recorded with the battery

The following numbers are the usage time and number of
images that can be recorded with the supplied charged
battery without supplying power via the USB terminal.

Shooting still images: Approx. 440 images
Typical movie shooting: Approx. 95 minutes
Continuous movie recording: Approx. 150 minutes

(When the powered zoom lens SELP1650: E16-50mm is
used)

Notes

• The number of images is an approximate number when
shooting with the supplied charged battery without
supplying power via the USB terminal. The number may
be less depending on the circumstances.

• The number of images is when shooting under the
following conditions.
– Using a Sony microSD memory card (sold separately)
– Temperature of 25 °C

• The number of still images that can be recorded is based
on the CIPA standard, and is for shooting under the
following conditions. (CIPA: Camera & Imaging
Products Association)
– Shooting once every 30 seconds
– The zoom is switched alternately between the W and T

ends every time.

– The power turns on and off once every ten times.

• The maximum movie time that can be recorded is based
on the CIPA standard, and is for recording under the
following conditions.
– Recording settings: HQ
– Typical movie shooting: shooting, zooming, shooting

standby, and repeatedly turning the power on/off.

– Continuous movie recording: if continuous recording

reaches the limit (29 minutes), recording will be
restarted. Other operations, such as zooming, are not
performed.

• It may differ depending on the usage environment or the
host device used.

Recordable time of movies

This shows the approximate maximum recording times
that can be saved in one memory card. These are the total
times for all movie files.
The recordable time may vary depending on the shooting
conditions and the memory card.

2 GB: Approx. 15 minutes
4 GB: Approx. 30 minutes
8 GB: Approx. 1 hour
16 GB: Approx. 2 hours 5 minutes
32 GB: Approx. 4 hours 10 minutes
64 GB: Approx. 8 hours 25 minutes

8

Specifications

System

Image device APS-C size (23.2 × 15.4 mm), “Exmor” APS HD CMOS sensor
Total number of pixels Approx. 20.4 Megapixels

Number of effective pixels of the
camera

Exposure control Automatic exposure, Manual exposure, Aperture priority, Shutter speed

White balance Automatic, Daylight, Shade, Cloudy, Incandescent, Fluorescent lamp (Warm

File format Still images: JPEG (DCF, Exif, MPF Baseline) compliant, RAW (Sony ARW

Live View Image • By continuously receiving the XGA-sized JPEG files that are continuously

Recording media “Memory Stick Micro” media, microSD memory card

Input and Output terminals

Multi terminal* USB communication
USB communication Hi-Speed USB (USB 2.0)

* You can connect a device which supports the Micro-USB standard to this product.

Power/Others

Power Rechargeable battery pack NP-FW50, 7.2 V

Power consumption (during
shooting)

Operating temperature 0 °C to 40 °C (32 °F to 104 °F)
Storage temperature –20 °C to +60 °C (–4 °F to +140 °F)

Dimensions (W/H/D, CIPA
compliant)

Mass (CIPA compliant) Approx. 216 g (7.6 oz) (including the rechargeable battery pack NP-FW50 and

Microphone Stereo
Speaker Monaural
Flash Guide Number (GN) 4 (ISO 100·m)
Exif Print Supported
PRINT Image Matching III Supported

Rechargeable battery pack NP-FW50

Battery type Lithium-ion battery
Maximum voltage 8.4 V DC
Nominal voltage 7.2 V DC
Capacity 7.7 Wh (1080 mAh)

Approx. 20.1 Megapixels

priority

White/White/Day White/Daylight), Color temperature

2.3 format)
Movies (MP4 format):
Video: MPEG-4 AVC/H.264
Audio: MPEG-4 AAC-LC 2ch

created in the camera on a host device, the live view images can be displayed

• The maximum frame rate is 30 fps

Power supply via the USB terminal of a host device, 5 V
Approx. 2.2 W

74.0 mm × 69.5 mm × 52.5 mm

“Memory Stick Micro” media) / Approx. 158 g (5.6 oz) (main unit only)

Design and specifications of this product and accessories are subject to change without notice.

9

Dimensions

49.3 (2)

52.4 (2 1/8)

∅

7

2

∅

6

2

.

4

69.7 (2 3/4)

Tripod socket
Depth 5.5 mm (7/32) or less
(1/4" - 20UNC)

74.5 (3)

38.1 (1 1/2)

(33.7 (1 3/8))

21 (27/32)

10

Unit: mm (inches)

Notes on using the camera

Notes on using the camera

• Use a nearby wall outlet (wall socket) when using the AC
adapter. Disconnect the plug from the wall outlet (wall
socket) immediately if any malfunction occurs while
using the camera.

• Attach the camera so that the tripod socket is directed
downwards when shooting.

• The tripod socket and peripheral parts of the camera are
designed for attaching to a tripod. If the camera is
attached to an object other than a tripod, Sony will not
guarantee the strength.

Temperature of the camera

When using the camera continuously, the temperature of
main unit or battery becomes high. This is not a
malfunction.

Temperature protection function

Depending on temperature of the camera or the battery, the
power may turn off automatically or recording movies may
not be available. In this case, turn off the power and wait
until the temperature of the camera or the battery is
sufficiently cools. If not sufficiently cooled, the power may
turn off when turned on again or recording movies may not
be available.

The recorded contents cannot be
guaranteed

Sony will not be liable for the recorded contents that
cannot be recorded or played due to failure of the digital
still camera or memory cards.

About database files

When you insert a memory card without a database file
into the camera and turn on the power, part of the memory
card capacity is used to automatically create a database
file. It may take some time before you can perform the next
operation.
If a database file error occurs, import all images to a
computer, then format the memory card by using the
camera.

• Do not aim the camera at the sun or other bright light. It
may cause malfunction of the camera.

• Do not use the camera near a location that generates
strong radio waves or emits radiation. Otherwise, the
camera may not properly shoot images.

• Do not irradiate light beams such as a laser directly on
the lens. The image sensor may be damaged and that
may cause malfunction of the camera.

• Do not shake or strike the camera. It may cause a
malfunction and you may not be able to record images.
Furthermore, the recording media may become unusable
or image data may be damaged.

• When the battery level becomes low, the lens may stop
moving. Insert a charged battery and turn on the camera
again.

Do not use/store the camera in the
following places

• In places that are extremely hot, cold or humid
In places such as in a car parked in the sun with shut
windows, the camera body may become deformed and
this may cause a malfunction.

• Storing under direct sunlight or near a heater
The camera body may become discolored or deformed,
and this may cause a malfunction.

• In places subject to strong vibration

• In places subject to strong magnetism

• In sandy or dusty places
Be careful not to let sand or dust enter the camera.
This may cause the camera to malfunction, and in some
cases this malfunction cannot be repaired.

Notes on operating temperatures

The camera is designed for use in temperatures between
0 °C and 40 °C (32 °F to 104 °F). Shooting in extremely
cold or hot places that exceed this range is not
recommended.

About moisture condensation

• If the camera is suddenly taken from a cold to a warm
location, moisture may form on the outer surface of the
camera and/or inside of the camera. This is known as
condensation. This moisture condensation may cause a
malfunction of the camera.

• If moisture condensation occurs, turn off the camera and
wait about 1 hour for the moisture to evaporate. Note that
if you attempt to shoot with moisture remaining inside
the lens, you will be unable to record clear images.

Notes on shooting

• Before you start shooting, take a test shot to make sure
that the camera is working correctly.

• The camera is not dust-proof, splash-proof, or
waterproof.

• Avoid exposing the camera to water. If water enters the
camera, a malfunction may occur. In some cases, the
camera cannot be repaired.

About image data compatibility

• The camera conforms to the DCF (Design rule for
Camera File system) universal standard established by
JEITA (Japan Electronics and Information Technology
Industries Association).

• Sony does not guarantee that other equipment will play
back images recorded with the camera.

11

Notes on the lens

• Exposing the lens to direct sunlight for long periods may
cause malfunction. Be careful when placing the camera
near a window or outdoors.

• Be careful not to bump the lens, and be careful not to
apply force to it.

Memory card

Memory cards that can be used in the camera are listed
below.

(A):

microSD memory card
microSDHC memory card
microSDXC memory card

(B):

“Memory Stick Micro” media
“Memory Stick Micro” (Mark2) media

In this manual, the memory cards in group (A) are referred
to as microSD memory card, and those in group (B),
“Memory Stick Micro” media.
* “Memory Stick Micro” of up to 16 GB and microSD

memory cards of up to 64 GB have been tested and
proven to operate with the camera. When performing the
firmware update of the camera, only a microSDHC or
microSDXC memory card can be used.

• Do not expose the memory card to water.

• Do not leave the memory card within the reach of small
children. They might accidentally swallow it.

• Insert a memory card that fits the memory card slot size.
Otherwise, it will cause a malfunction.

• Do not use or store the memory card under the following
conditions:
– High temperature locations such as the hot interior of

a car parked in direct sunlight
– Locations exposed to direct sunlight
– Humid locations or locations with corrosive

substances present

“Memory Stick” media

The types of “Memory Stick” media that can be used with
the camera are listed below. However, proper operation
cannot be guaranteed for all “Memory Stick” media
functions.

• “Memory Stick Micro” media

• “Memory Stick Micro” (Mark2) media

The above “Memory Stick Micro” media and “Memory
Stick Micro” (Mark2) media are equipped with MagicGate
functions. MagicGate is copyright protection technology
that uses encryption technology. Data recording/playback
that requires MagicGate functions cannot be performed
with the camera.

Notes

• To ensure stable operations of the memory card, we
recommend that you use this camera to format any
memory card being used with this camera for the first
time. Note that formatting will erase all data recorded on
the memory card. This data cannot be restored. Be sure
to backup any important data to a computer or other
storage location.

• If you repeatedly record/delete images for a long period,
fragmentation of data may occur on the memory card.
Movies may not be able to be saved or recorded. In such
a case, save the images to a computer or other storage
location, then Format.

• A memory card formatted with a computer is not
guaranteed to operate with the camera.

• Data read/write speeds differ depending on the
combination of the memory card and the equipment
used.

• Data may be corrupted in the following cases:
– When the memory card is removed or the camera is

turned off during a read or write operation

– When the memory card is used in locations subject to

static electricity or electrical noise

• We recommend backing up important data to other
storage locations such as the hard disk of a computer.

• Do not attach a label on the memory card itself nor on a
memory card adapter.

• Do not touch the terminal section of the memory card
with your hand or a metal object.

• Do not strike, bend or drop the memory card.

• Do not disassemble or modify the memory card.

Cleaning

Cleaning the lens

If the lens becomes dirty (fingerprints, dust, etc.), gently
wipe clean with a soft cloth.

Cleaning the lens

Do not expose the camera to chemical products such as
thinner or benzine.
When cleaning the lens surface, remove dust, etc. with a
commercially available blower. If the lens becomes very
dirty, apply a lens cleaner on a soft cloth or a lens cleaning
tissue and wipe the lens in a circular motion from the
center of the lens. Do not apply a lens cleaner on the lens
surface directly.

Cleaning the inside of E mount body

Do not touch the internal parts (such as lens contacts) of
the E mount body. Remove dust away from the inside of E
mount body with a commercially available blower*.
* Do not use spray blowers that may cause a malfunction

of the camera.

12

Cleaning the camera surface

Clean the camera surface with a soft cloth slightly
moistened with water or lukewarm water, then wipe the
surface with a dry cloth. To prevent damage to the finish or
casing:

• Do not expose the camera to chemical products such as
thinner, benzine, alcohol, disposable cloths, insect
repellent, sunscreen or insecticide.

• Do not touch the camera with any of the above on your
hand.

• Do not leave the camera in contact with rubber or vinyl
for a long time.

• The battery will run out quickly if you use the zoom
frequently.

• We recommend having spare battery packs handy for
two times to three times the expected shooting time, and
taking test shots before taking the actual shots.

• The battery pack is not water-resistant. Do not expose
the battery pack to water.

• Do not leave the battery pack in extremely hot places,
such as in a car or under direct sunlight.

• You may not be able to turn on the camera or the battery
may not be effectively charged if the terminal section of
the battery is dirty. In this case, wipe any dust off lightly
using a soft cloth or a cotton swab to clean the battery.

Notes on charging the battery

• If the charge lamp of the camera flashes during charging,
remove the battery being charged, and then insert a
separate new battery into the camera to check that it
charges correctly. If the battery is charged correctly, a
battery error may have occurred.

• If the charge lamp flashes again, this indicates that the
charging has stopped temporarily and is on standby
because the temperature is outside of the recommended
temperature for charging. When the temperature returns
to the appropriate range, charging resumes and the
charge lamp lights up again. We recommend charging
the battery in an ambient temperature from 10 °C to
30 °C (50 °F to 86 °F).

Notes on the battery

About the supported battery

NP-FW50 (supplied) can be used for this camera.

About charging the battery

• Charge the battery pack (sold separately) before using
the camera for the first time.

• You can charge the battery even if it is not completely
discharged. In addition, you can use the battery even if it
is only partially charged.

• Charge the battery in an ambient temperature from 10 °C
to 30 °C (50 °F to 86 °F). The battery may not be
effectively charged in temperatures outside this range.

About battery life

• The battery life is limited. The battery capacity decreases
over time and through repeated use. If the available time
of the battery is shortened significantly, it is probably
time to replace it with a new one.

• The battery life varies according to how it is stored, the
operating conditions, and environment in which each
battery pack is used.

Effective use of the battery

• If the ambient temperature is low, the available time of
the battery is shortened because the battery performance
decreases. To ensure longer battery use we recommend
that you put the battery pack in a pocket close to your
body to warm it up, and insert it in the camera
immediately before you start shooting. If there are any
metal objects such as keys in your pocket, be aware of
short circuits.

How to store the battery pack

• If you do not use the battery pack for a long period, to
maintain the battery’s function, charge the battery and
then fully discharge it in the camera at least once a year.
After that, store the camera in a dry and cool place.

• To prevent staining the terminal, short-circuiting, etc., be
sure to use a plastic bag, etc. to keep the battery pack
away from metal materials when carrying or storing it.

Trademarks

• Memory Stick, ,Memory Stick
Micro, are trademarks or registered
trademarks of Sony Corporation.

• microSDXC logo is a trademark of SD-3C, LLC.

• In addition, system and product names used in this
manual are, in general, trademarks or registered
trademarks of their respective developers or
manufacturers. However, the
in all cases in this manual.

TM

or ® marks are not used

License

Notes on the License

This camera comes with software that is used based on
licensing agreements with the owners of that software.
Based on requests by the owners of copyright of these
software applications, we have an obligation to inform you
of the following.

THIS PRODUCT IS LICENSED UNDER THE AVC
PATENT PORTFOLIO LICENSE FOR THE PERSONAL
USE OF A CONSUMER OR OTHER USES IN WHICH
IT DOES NOT RECEIVE REMUNERATION TO
(i) ENCODE VIDEO IN COMPLIANCE WITH THE
AVC STANDARD (“AVC VIDEO”) AND/OR
(ii) DECODE AVC VIDEO THAT WAS ENCODED BY
A CONSUMER ENGAGED IN A PERSONAL
ACTIVITY AND/OR WAS OBTAINED FROM A
VIDEO PROVIDER LICENSED TO PROVIDE AVC
VIDEO. NO LICENSE IS GRANTED OR SHALL BE
IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG
LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM

13

About GNU GPL/LGPL applied software

The software that is eligible for the following GNU
General Public License (hereinafter referred to as “GPL”)
or GNU Lesser General Public License (hereinafter
referred to as “LGPL”) is included in the camera. This
informs you that you have a right to have access to, modify,
and redistribute source code for these software programs
under the conditions of the supplied GPL/LGPL.
Source code is provided on the web.
Use the following URL to download it.
http://oss.sony.net/Products/Linux/
We would prefer you do not contact us about the contents
of source code.

About license of open source software

Please read the contents of licenses below.

END USER LICENSE AGREEMENT

BEFORE USING THE SOFTWARE, PLEASE READ THIS END USER LICENSE AGREEMENT
(“EULA”) CAREFULLY. BY US ING THE SOFTWARE YOU ARE ACCEPTING THE TERMS OF
THIS EULA. IF YOU DO NOT ACCEPT THE TERMS OF THIS EULA, YOU MAY NOT USE THE
SOFTWARE.

This EULA is a legal agreement between you and Sony Electronics Inc. (“SONY”). This EULA
governs your rights and obligations regarding the product software of SONY and/or its third party
licensors (including SONY’s affiliates) and their respective affiliates (collectively, the “THIRD­PARTY SUPPLIERS”), together with any updates/upgrades provided by SONY, any printed, on-line
or other electronic documentation for such software, and any data files created by operation of such
software (collectively, the “SOFTWARE”).

Notwithstanding the foregoing, any software in the SOFTWARE having a separate end user license
agreement (including, but not limited to, GNU General Public license and Lesser/Library General
Public License) shall be covered by such applicable separate end user license agreement in lieu of the
terms of this EULA to the extent required by such separate end user license agreement (“EXCLUDED
SOFTWARE”).

The SOFTWARE is licensed, not sold. The SOFTWARE is protected by copyright and other
intellectual property laws and international treaties.

All right and title in and to the SOFTWARE (including, but not limited to, any images, photographs,
animation, video, audio, music, text and “applets” incorporated into the SOFTWARE) is owned by
SONY or one or more of the THIRD-PARTY SUPPLIERS.

SONY grants you a limited license to use the SOFTWARE solely in connection with your compatible
device (“DEVICE”) and only for your individual, non-commercial use. SONY and the THIRD-PARTY
SUPPLIERS expressly reserve all rights, title and interest (including, but not limited to, all intellectual
property rights) in and to the SOFTWARE that this EULA does not specifically grant to you.

You may not copy, publish, adapt, redistribute, attempt to derive source code, modify, reverse engineer,
decompile, or disassemble any of the SOFTWARE, whether in whole or in part, or create any derivative
works from or of the SOFTWARE unless such derivative works are intentionally facilitated by the
SOFTWARE. You may not modify or tamper with any digital rights management functionality of the
SOFTWARE.
You may not bypass, modify, defeat or circumvent any of the functions or protections of the
SOFTWARE or any mechanisms operatively linked to the SOFTWARE. You may not separate any
individual component of the SOFTWARE for use on more than one DEVICE unless expressly
authorized to do so by SONY. You may not remove, alter, cover or deface any trademarks or notices on
the SOFTWARE. You may not share, distribute, rent, lease, sublicense, assign, transfer or sell the
SOFTWARE. The software, network services or other products other than SOFTWARE upon which
the SOFTWARE’S performance depends might be interrupted or discontinued at the discretion of the
suppliers (software suppliers, service suppliers, or SONY). SONY and such suppliers do not warrant
that the SOFTWARE, network services or other products will continue to be available, or will operate
without interruption or modification.

Notwithstanding the foregoing limited license grant, you acknowledge that the SOFTWARE may
include EXCLUDED SOFTWARE. Certain EXCLUDED SOFTWARE may be covered by open
source software licenses (“OPEN SOURCE COMPONENTS”), which means any software licenses
approved as open source licenses by the Open Source Initiative or any substantially similar licenses,
including but not limited to any license that, as a condition of distribution of the software licensed under
such license, requires that the distributor make the software available in source code format. If and to
the extent disclosure is required, please visit www.sony.net/Products/Linux or other SONY-designated
web site for a list of applicable OPEN SOURCE COMPONENTS included in the SOFTWARE from
time to time, and the applicable terms and conditions governing its use. Such terms and conditions may
be changed by the applicable third party at any time without liability to you. To the extent required by
the licenses covering EXCLUDED SOFTWARE, the terms of such licenses will apply in lieu of the
terms of this EULA. To the extent the terms of the licenses applicable to EXCLUDED SOFTWARE
prohibit any of the restrictions in this EULA with respect to such EXCLUDED SOFTWARE, such
restrictions will not apply to such EXCLUDED SOFTWARE. To the extent the terms of the licenses
applicable to OPEN SOURCE COMPONENTS require SONY to make an offer to provide source code
in connection with the SOFTWARE, such offer is hereby made.

The SOFTWARE may be capable of being used by you to view, store, process and/or use content
created by you and/or third parties. Such content may be protected by copyright, other intellectual
property laws, and/or agreements. You agree to use the SOFTWA RE only in compliance with all such
laws and agreements that apply to such content. You acknowledge and agree that SONY may take
appropriate measures to protect the copyright of content stored, processed or used by the SOFTWARE.
Such measures include, but are not limited to, counting the frequency of your backup and restoration
through certain SOFTWARE features, refusal to accept your request to enable restoration of data, and
termination of this EULA in the event of your illegitimate use of the SOFTWARE.

PLEASE ALSO NOTE THAT THE SOFTWARE MAY BE DESIGNED TO BE USED WITH
CONTENT AVAILABLE THROUGH ONE OR MORE CONTENT SERVICES (“CONTENT
SERVICE”). USE OF THE SERVICE AND THAT CONTENT IS SUBJECT TO THE TERMS OF
SERVICE OF THAT CONTENT SERVICE. IF YOU DECLINE TO ACCEPT THOSE TERMS,

EXCLUDED SOFTWARE AND OPEN SOURCE COMPONENTS

REQUIREMENTS AND LIMITATIONS

USE OF SOFTWARE WITH COPYRIGHTED MATERIALS

IMPORTANT:

SOFTWARE LICENSE

COPYRIGHT

GRANT OF LICENSE

CONTENT SERVICE

14

YOUR USE OF THE SOFTWARE WILL BE LIMITED. YOU ACKNOWLEDGE AND AGREE
THAT CERTAIN CONTENT AND SERVICES AVAILABLE THROUGH THE SOFTWARE MAY
BE PROVIDED BY THIRD PARTIES OVER WHICH SONY HAS NO CONTROL. USE OF THE
CONTENT SERVICE REQUIRES AN INTERN ET CONNECTION. THE CONTENT SERVICE
MAY BE DISCONTINUED AT ANY TIME.

You acknowledge and agree that access to certain SOFTWARE features may require an Internet
connection for which you are solely responsible. Further, you are solely responsible for payment of any
third party fees associated with your Internet connection, including but not limited to Internet service
provider or airtime charges. Operation of the SOFTWARE may be limited or restricted depending on
the capabilities, bandwidth or technical limitations of your Internet connection and service. The
provision, quality and security of such Internet connectivity are the sole responsibility of the third par ty
providing such service.

You agree to comply with all export and re-export restrictions and regulations of the Department of
Commerce and other United States agencies and authorities, and not to transfer, or authorize the
transfer, of the SOFTWARE to a prohibited country or otherwise in violation of any such restrictions
or regulations.

Use, duplication, or disclosure by the United States Government is subject to restriction as set forth in
subparagraph (c) (1) and (2) of the Commercial Computer Software-Restricted Rights at 48 C.F.R. §

52.227-19, as applicable. The manufacturer solely for purposes of this section is Sony Electronics Inc.,
16530 Via Esprillo, San Diego, CA 92127.

The SOFTWARE is not fault-tolerant and is not designed, manufactured or intended for use or resale
as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the
operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct
life support machines, or weapons systems, in which the failure of the SOFTWARE could lead to death,
personal injury, or severe physical or environmental damage (“HIGH RISK ACTIVITIES”). SONY,
each of the THIRD-PARTY SUPPLIERS, and each of their respective affiliates specifically disclaim
any express or implied warranty, duty or condition of fitness for HIGH RISK ACTIVITIES.

You acknowledge and agree that use of the SOFTWARE is at your sole risk and that you are responsible
for use of the SOFTWARE. The SOFTWARE is provided “AS IS,” without warranty, duty or condition
of any kind.

SONY AND EACH OF THE THIRD-PARTY SUPPLIERS (for purposes of this Section, SONY and
each of the THIRD-PARTY SUPPLIERS shall be collectively referred to as “SONY”) EXPRESSLY
DISCLAIM ALL WARRANTIES, DUTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. SONY DOES NOT
WARRANT OR MAKE ANY CONDITIONS OR REPRESENTATIONS (A) THAT THE
FUNCTIONS CONTAINED IN ANY OF THE SOFTWARE WILL MEET YOUR
REQUIREMENTS OR THAT THEY WILL BE UPDATED, (B) THAT THE OPERATI ON OF ANY
OF THE SOFTWARE WILL BE CORRECT OR ERROR-FREE OR THAT ANY DEFECTS WILL
BE CORRECTED, (C) THAT THE SOFTWARE WILL NOT DAMAGE ANY OTHER SOFTWARE,
HARDWARE OR DATA, (D) THAT ANY SOFTWARE, NETWORK SERVICES (INCLUDING
THE INTERNET) OR PRODUCTS (OTHER THAN THE SOFTWARE)
UPON WHICH THE SOFTWAREÅfS PERFORMANCE DEPENDS WILL CONTINUE TO BE
AVAILABLE, UNINTERRUPTED OR UNMODIFIED, AND (E) REGARDING THE US E OR THE
RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, OR OTHERWISE.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY SONY OR AN
AUTHORIZED REPRESENTATIVE OF SONY SHALL CREATE A WARRANTY, DUTY OR
CONDITION OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. SHOULD THE
SOFTWARE PROVE DEFECTIVE YOU ASSUME THE ENTIRE COST OF ALL NECESSARY
SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES, SO THESE EXCLUSIONS MAY NOT APPLY TO
YOU.

SONY AND EACH OF THE THIRD-PARTY SUPPLIERS (for purposes of this Section, SONY and
each of the THIRD-PARTY SUPPLIERS shall be collectively referred to as “SONY”) SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT
LIABILITY OR UNDER ANY OTHER LEGAL THEORY RELATED TO THE SOFTWARE,
INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES ARISING OUT OF LOSS OF PROFITS,
LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE OF THE SOFTWARE OR ANY
ASSOCIATED HARDWARE, DOWN TIME AND USER’S TIME, EVEN IF ANY OF THEM HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, EACH AND ALL
OF THEIR AGGREGATE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE
LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE SOFTWARE. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

You acknowledge and agree that SONY and its affiliates, partners and agents may read, collect,
transfer, process and store certain information collected from the SOFTWARE, including but not
limited to information about (i) the SOFTWARE and (ii) the software applications, contents and
peripheral devices that interact with your DEVICE and the SOFTWARE (“Information”). Information
includes, but is not limited to: (1) unique identifiers relating to your DEVICE and its components; (2)
performance of the DEVICE, the SOFTWARE and their components; (3) configurations of your
DEVICE, the SOFTWARE and the software applications, contents and peripheral devices that interact
with the DEVICE and the SOFTWARE; (4) use and frequency of use of the functions of (x) the
SOFTWARE, and (y) the software applications, contents and peripheral devices that interact with the
SOFTWARE; and (5) location data, as indicated below. SONY and its affiliates, partners and agents

INTERNET CONNECTIVITY AND THI RD PARTY SERVICES

EXPORT AND OTHER REGULATIONS

U.S. GOVERNMENT RESTRICTED RIGHTS

HIGH RISK ACTIVITIES

EXCLUSION OF WARRANTY ON SOFTWARE

LIMITATION OF LIABILITY

CONSENT TO USE OF NON-PERSONAL INFORMATION, LOCATION DATA, DATA

SECURITY

may use and disclose Information subject to applicable laws in order to improve its products and
services or to provide products or services to you. Such uses include, but are not limited to:
(a) administering the functionalities of the SOFTWARE; (b) to improve, service, update or upgrade the
SOFTWARE; (c) improving, developing and enhancing the current and future products and services of
SONY and other parties; (d) to provide you with information about the products and services offered
by SONY and other parties; (e) complying with applicable laws or regulations; and (f) to the extent
offered, providing you with location-based services of SONY and other parties, as indicated below. In
addition, SONY retains the right to use Information to protect itself and third parties from illegal,
criminal or harmful conduct.

Certain services available through the SOFTWARE may rely upon location information, including, but
not limited to, the geographic location of the DEVICE. You acknowledge that for the purpose of
providing such services, SONY, the THIRD-PARTY SUPPLIERS or their partners may collect,
archive, process and use such location data, and that such ser vices are governed by the privacy policies
of SONY or such third party. By using any such services, you agree that you have reviewed the privacy
policies applicable to such services and consent to such activities.

SONY, its affiliates, partners and agents will not intentionally use Information to personally identify
the owner or user of the SOFTWARE without your knowledge or consent. Any use of Information will
be in accordance with the privacy policies of SONY or such third party. SONY’s current privacy policy
is located at: www.sony.com/selprivacy.

Please contact applicable third parties for privacy policies relating to personally identifiable and other
information you provide when you use or access third party software or services.

Information may be processed, stored or transferred to SONY, its affiliates or agents which are located
in countries outside of your country of residence. Data protection and information privacy laws in
certain countries may not offer the same level of protection as your country of residence and you may
have fewer legal rights in relation to Information processed and stored in, or transferred to, such
countries. SONY will use reasonable efforts to take appropriate technical and organizational steps to
prevent unauthorized access to or disclosure of Information, but does not warrant it will eliminate all
risk of misuse of such Information.

From time to time, SONY or the THIRD-PARTY SUPPLIERS may automatically update or otherwise
modify the SOFTWARE, including, but not limited to, for purposes of enhancement of security
functions, error correction and improvement of functions, at such time as you interact with SONY’s or
third parties’ servers, or otherwise. Such updates or modifications may delete or change the nature of
features or other aspects of the SOFTWARE, including, but not limited to, functions you may rely
upon. You acknowledge and agree that such activities may occur at SONY’s sole discretion and that
SONY may condition continued use of the SOFTWARE upon your complete installation or acceptance
of such update or modifications. Any updates/modifications shall be deemed to be, and shall constitute
part of, the SOFTWARE for purposes of this EULA. By acceptance of this EULA, you consent to such
update/modification.

This EULA and SONY’s privacy policy, each as amended and modified from time to time, together
constitute the entire agreement between you and SONY with respect to the SOFTWARE. The failure
of SONY to exercise or enforce any right or provision of this EULA shall not constitute a waiver of
such right or provision. If any part of this EULA is held invalid, illegal, or unenforceable, that provision
shall be enforced to the maximum extent permissible so as to maintain the intent of this EULA, and the
other parts will remain in full force and effect. The United Nations Convention on Contracts for the
International Sale of Goods shall not apply to the SOFTWARE or this EULA. Furthermore, this EULA
will not be governed or interpreted in any way by referring to any law based on the Uniform Computer
Information Transactions Act (UCITA) or any other act derived from or related to UCITA.

ANY “DISPUTE” THAT IS NOT RESOLVED THROUGH THE INFORMAL NEGOTIATION
PROCESS DESCRIBED ABOVE SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION. “DISPUTE” is defined as any disagreement, cause of action, claim, controversy, or
proceeding between you and any Sony entity related to or arising out of the SOFTWARE or this EULA.
DISPUTE is to be given the broadest possible meaning that will be enforced. If a DISPUTE arises, you
agree to first give notice to SONY by contacting Sony Electronics Inc. at 16530 Via Esprillo, MZ 1105,
San Diego, CA 92127, Attn: Legal Department, and engaging in good faith negotiations to attempt to
resolve any DISPUTE for at least 14 days, except that you or Sony (or any of its affiliates) may skip
this informal negotiation procedure for DISPUTE enforcing, protecting, or concerning the validity of
intellectual property rights.

To begin arbitration, either you or SONY must make a written demand to the other for arbitration. The
arbitration will take place before a single arbitrator. It will be administered in keeping with the
Expedited Procedures of the Commercial Arbitration Rules, and the Supplementary Proceedings for
Consumer-Related disputes when applicable (“Rules”) of the American Arbitration Association
(“AAA”) in effect when the claim is filed. You may get a copy of AAA’s Rules by contacting AAA at
[phone] or visiting www.adr.org.
The filing fees to begin and carry out arbitration will be shared between you and SONY, but in no event
shall your fees ever exceed the amount allowable by the special rules for Consumers Disputes provided
for by AAA, at which point SONY will cover all additional administrative fees and expenses. This does
not prohibit the arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rules. Unless you and SONY agree differently, the arbitration will take
place in the county and state where you live, and applicable federal or state law shall govern the
substance of any DISPUTE. The Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern the
arbitration itself and not any state law on arbitration. The arbitrator’s decision will be binding and final,
except for a limited right of appeal under the Federal Arbitration Act. The arbitrator may award
declaratory or injunctive relief only in favor of the party seeking relief, and only to the extent necessary
to provide relief warranted by that party’s individual claim. Any court with jurisdiction over the parties
may enforce the arbitrator’s decision.

AUTOMATIC UPDATE FEATURE

ENTIRE AGREEMENT, WAIV ER, SEVERABILITY

BINDING ARBITRATION

ARBITRATION INSTRUCTIONS

15