Sony Ultra HD Blu-ray UBP-X500 Operating Instructions Manual
4-738-236-12(2)
Ultra HD Blu-ray
™
/
DVD Player
Operating Instructions
Thank you for your purchase. Before using this player,
please read this operating instructions carefully.
The software of this player may be updated in the future.
Please visit the following website:
www.sony.eu/support
Getting Started
Playback
Settings and Adjustments
Additional Information
UBP-X500
Contents
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . 4
Notes About the Discs . . . . . . . . . . . . . 6
Getting Started
Supplied Accessories . . . . . . . . . . . . . . . . . 6
Inserting batteries into the remote
control . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Guide to Parts and Controls . . . . . . . . . . . 7
Front panel . . . . . . . . . . . . . . . . . . . . . . 7
Rear panel . . . . . . . . . . . . . . . . . . . . . . . 7
Remote . . . . . . . . . . . . . . . . . . . . . . . . . 8
Code numbers of controllable
TVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 1: Connecting the Player . . . . . . . . . 10
Connecting to your TV . . . . . . . . . . . . 10
Connecting to your TV via a Sound Bar/
AV amplifier (receiver) . . . . . . . . . . . . 11
Step 2: Network Connection
(Only for Software Updates and
BD-Live™ Service)
(Wired Only) . . . . . . . . . . . . . . .12
Step 3: Easy Setup . . . . . . . . . . . . . . . . . . 13
Home screen display . . . . . . . . . . . . . 13
Playback
Playing a Disc . . . . . . . . . . . . . . . . . . . . . . .14
Enjoying Blu-ray 3D . . . . . . . . . . . . . . 14
Enjoying 4K Ultra HD Blu-ray . . . . . . . 14
Playing from a USB Device . . . . . . . . . . . 14
Available Options . . . . . . . . . . . . . . . . . . 15
Additional Information
Troubleshooting . . . . . . . . . . . . . . . . . . . . 22
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Picture . . . . . . . . . . . . . . . . . . . . . . . . . 22
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
USB device . . . . . . . . . . . . . . . . . . . . . . 23
Network connection . . . . . . . . . . . . . . 23
Control for HDMI (BRAVIA Sync) . . . . 23
Others . . . . . . . . . . . . . . . . . . . . . . . . . 24
Playable discs . . . . . . . . . . . . . . . . . . . . . 25
Playable types of files . . . . . . . . . . . . . . . 26
Specifications . . . . . . . . . . . . . . . . . . . . . . 28
Copyrights and Trademarks . . . . . . . 29
Language code list . . . . . . . . . . . . . . . 31
Parental control/area code . . . . . . . . 32
Internet Connection and IP address
Technical data such as IP address [or device
details] is used when this product is
connected to the internet for software
update or receiving third party services. For
software updates, these technical data may
be communicated to our update servers in
order to provide you with the software
update appropriate to your device. If you do
not want such technical data be used at all,
do not connect an internet cable.
Settings and Adjustments
Using the Settings Displays . . . . . . . . . . . . 17
[Software Update] . . . . . . . . . . . . . . . . . . 17
[Screen Settings] . . . . . . . . . . . . . . . . . . . 17
[Audio Settings] . . . . . . . . . . . . . . . . . . . . 18
[BD/DVD Viewing Settings] . . . . . . . . . . 19
[Parental Control Settings] . . . . . . . . . . . 20
[Music Settings] . . . . . . . . . . . . . . . . . . . . 20
[System Settings] . . . . . . . . . . . . . . . . . . . 20
[Network Settings] . . . . . . . . . . . . . . . . . . 21
[Easy Setup] . . . . . . . . . . . . . . . . . . . . . . . 21
[Resetting] . . . . . . . . . . . . . . . . . . . . . . . . 21
2
WARNING
To red uce the risk o f fir e or e lect ric s hock , do n ot
expose this appliance to dripping or splashing,
and do not place objects filled with liquids, such
as vases, on the appliance.
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel
only.
The mains lead must be changed only at a
qualified service shop.
Do not expose batteries or appliances with
battery-installed to excessive heat, such as
sunshine and fire.
CAUTION
Risk of explosion if the battery is replaced by an
incorrect type.
The use of optical instruments with this product
will increase eye hazard. As the laser beam used
in this product is harmful to eyes, do not attempt
to disassemble the cabinet.
Refer servicing to qualified personnel only.
Notice for customers in the United
Kingdom and Republic of Ireland
A molded plug complying with BS 1363 is fitted to
this equipment for your safety and convenience.
Should the fuse in the plug supplied need to be
replaced, a fuse of the same rating as the
supplied one and approved by ASTA or BSI to
BS1362, (i.e., marked with or mark) must
be used. If the plug supplied with this
equipment has a detachable fuse cover, be sure
to attach the fuse cover after you change the
fuse. Never use the plug without the fuse cover.
If you should lose the fuse cover, please contact
your nearest Sony service station.
Disposal of waste batteries and
electrical and electronic
equipment (applicable in the
European Union and other
European countries with
separate collection systems)
This symbol on the prod uct, the battery or on the
packaging indicates that the product and the
battery shall not be treated as household waste.
On certain batteries this symbol might be used
in combination with a chemical symbol. The
chemical symbols for mercury (Hg) or lead (Pb)
are added if the battery contains more than
0.0005% mercury or 0.004% lead. By ensuring
these products and batteries are disposed of
correctly, you will help prevent potentially
negative consequenc es for the environment and
human health which could otherwise be caused
by inappropriate waste handling. The recycling
of the materials will help to conserve natural
resources.
This label is located on the laser protective
housing inside the enclosure.
This appliance is classified as a CLASS 1 LASER
product. The CLASS 1 LASER PRODUCT MARKING
is located on the rear exterior.
In case of products that for safety, performance
or data integrity reasons require a permanent
connection with an incorporated battery, this
battery should be replaced by qualified service
staff only. To ensure that the battery and the
electrical and electronic equipment will be
treated properly, hand over these products at
end-of-life to the applicable collection point for
the recycling of electrical and electronic
equipment. For all other batteries, please view
the section on how to remove the battery from
the product safely. Hand the battery over to the
applicable collection point for the recycling of
waste batteries. For more detailed information
about recycling of this product or battery, please
contact your local Civic Office, your household
waste disposal service or the shop where you
purchased the product or battery.
3
This product has been manufactured by or on
behalf of Sony Corporation.
EU Importer: Sony Europe Limited.
Inquiries to the EU Importer or related to product
compliance in Europe should be sent to the
manufacturer’s authorized representative, Sony
Belgium, bijkantoor van Sony Europe Limited,
Da Vincilaan 7-D1, 1935 Zaventem, Belgium.
Notice for the customers in Europe
Hereby, Sony Corporation declares that this
equipment is in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity
is available at the following internet address:
http://www.compliance.sony.de/
PRECAUTIONS
• This unit operates on 220 V - 240 V AC,
50/60 Hz. Check that the unit’s operating
voltage is identical with your local power
supply.
• Install this unit so that the AC power cord
(mains lead) can be unplugged from the
wall socket immediately in the event of
trouble.
• This equipment has been tested and found
to comply with the limits set out in the EMC
Regulation using a connection cable shorter
than 3 metres.
• Place the player in a location with adequate
ventilation to prevent heat build-up in the
player.
• To reduce the risk of fire, do not cover the
ventilation opening of the appliance with
newspapers, tablecloths, curtains, etc.
• Do not expose the appliance to naked flame
sources (for example, lighted candles).
• Do not install this player in a confined
space, such as a bookshelf or similar unit.
• Do not place the player outdoors, in
vehicles, on ships, or on other vessels.
• If the player is brought directly from a cold
to a warm location, or is placed in a very
damp room, moisture may condense on the
lenses inside the player. Should this occur,
the player may not operate properly. In this
case, remove the disc and leave the player
turned on for about half an hour until the
moisture evaporates.
• Do not install the player in an inclined
position. It is designed to be operated in a
horizontal position only.
• Do not place metal objects in front of the
front panel. It may limit reception of radio
waves.
• Do not place the player in a place where
medical equipment is in use. It may cause a
malfunction of medical instruments.
• This player should be installed and
operated with a minimum distance of at
least 20 cm or more between the player and
a person’s body (excluding extremities:
hands, wrists, feet and ankles).
• Do not place heavy or unstable objects on
the player.
• Do not place any objects other than discs on
the disc tray. Doing so may cause damage
to the player or the object.
• Take out any discs from the tray when you
move the player. If you don’t, the disc may
be damaged.
• Disconnect the AC power cord (mains lead)
and all other cables from the player when
you move the player.
• The AC power cord (mains lead) is not
disconnected from the mains as long as it is
connected to the AC outlet, even if the
player itself has been turned off.
• Disconnect the player from the wall outlet if
you are not going to use the player for a
long time. To disconnect the AC power cord
(mains lead), grasp the plug itself; never
pull the cord.
• Observe following points to prevent the AC
power cord (mains lead) being damaged.
Do not use the AC power cord (mains lead)
if it is damaged, as doing so may result in an
electric shock or fire.
– Do not pinch the AC power cord (mains
lead) between the player and wall, shelf,
etc.
– Do not put anything heavy on the AC
power cord (mains lead) or pull on the AC
power cord (mains lead) itself.
• Use the supplied AC adaptor for this player,
as other adaptors may cause a malfunction.
• Do not disassemble or reverse-engineer the
AC adaptor.
• Do not confine the AC adaptor in a closed
place such as a bookshelf or an AV cabinet.
• Do not connect the AC adaptor to a
traveler’s electric transformer, which may
generate heat and cause a malfunction.
• Do not drop or apply shock to the AC
adaptor.
4
• Do not turn up the volume while listening to
a section with very low level inputs or no
audio signals. Your ears and the speakers
may be damaged when the sound level
reaches the peak.
• Clean the cabinet, panel, and controls with
a soft cloth. Do not use any type of abrasive
pad, scouring powder or solvent such as
alcohol or benzine.
• Do not use cleaning discs or disc/lens
cleaners (including wet or spray types).
These may cause the apparatus to
malfunction.
• In the events that this player is repaired,
repaired parts may be collected for reuse or
recycling purposes.
• Observe the following as improper handling
may damage the HDMI OUT jack and the
connector.
– Carefully align the HDMI OUT jack on the
rear of the player and the HDMI connector
by checking their shapes. Make sure the
connector is not upside down or tilted.
– Be sure to disconnect the HDMI cable
when moving the player.
On watching 3D video images
Some people may experience discomfort
(such as eye strain, fatigue, or nausea) while
watching 3D video images. Sony
recommends that all viewers take regular
breaks while watching 3D video images. The
length and frequency of necessary breaks will
vary from person to person. You must decide
what works best. If you experience any
discomfort, you should stop watching the 3D
video images until the discomfort ends;
consult a doctor if you believe necessary. You
should also review (i) the instruction manual
and/or the caution message of any other
device used with, or Blu-ray Disc contents
played with this product and (ii) our website
(www.sony.eu/myproducts/) for the latest
information. The vision of young children
(especially those under six years old) is still
under development. Consult your doctor
(such as a pediatrician or eye doctor) before
allowing young children to watch 3D video
images. Adults should supervise young
children to ensure they follow the
recommendations listed above.
IMPORTANT NOTICE
Caution: This player is capable of holding a
still video image or on-screen display image
on your television screen indefinitely. If you
leave the still video image or on-screen
display image displayed on your TV for an
extended period of time you risk permanent
damage to your television screen. Plasma
display panel televisions and projection
televisions are susceptible to this.
– Hold the HDMI connector straight when
connecting or disconnecting the HDMI
cable. Do not twist or force the HDMI
connector into the HDMI OUT jack.
If you have any questions or problems
concerning your player, please consult your
nearest Sony dealer.
5
Notes About the Discs
• To keep the disc clean,
handle the disc by its
edge. Do not touch the
surface.
Dust, fingerprints, or
scratches on the disc may
cause it to malfunction.
• Do not expose the disc to direct sunlight or
heat sources such as hot air ducts, or leave
it in a car parked in direct sunlight as the
temperature may rise considerably inside
the car.
• After playing, store the disc in its case.
• Clean the disc with a
cleaning cloth. Wipe the disc
from the centre out.
• Do not use solvents such as
benzine, thinner,
commercially available disc/
lens cleaners, or anti-static
spray intended for vinyl LPs.
• If you have printed the disc’s label, dry the
label before playing.
• Do not use the following discs.
– A lens cleaning disc.
– A disc that has a non-standard shape
(e.g., card, heart).
– A disc with a label or sticker on it.
– A disc that has cellophane tape or sticker
adhesive on it.
• Do not resurface the playing side of a disc to
remove surface scratches.
Getting Started
Supplied Accessories
• AC adaptor (AC-M1215WW) (1)
• AC power cord (mains lead) (1)
• Remote commander (remote) (1)
• R03 (size AAA) batteries (2)
Inserting batteries into the remote control
Insert two R03 (size AAA) batteries by
matching the + and – ends on the batteries to
the markings inside the battery
compartments of the remote.
6
Getting Started
Guide to Parts and Controls
Front panel
Getting Started
Door
(open/close)
(on/standby)
Turns on the player, or sets to standby
mode.
Rear panel
Ventilation holes
HDMI OUT jack
Outputs digital video and audio signal.
Power indicator
Lights up when the player is turned on.
(USB) jack
Connect a USB device to this jack. See
page 14.
Remote sensor
LAN (100) terminal
Use only when updating the software or
when using the BD-Live™ service.
DC IN 12 V (AC adaptor input) jack
7
Remote
The available functions of the remote are
different depending on the disc or the
situation.
, TV , and AUDIO buttons have a tactile dot.
Use the tactile dot as a reference when
operating the player.
(open/close)
Opens or closes the disc tray.
-TV- (TV input select)
Switches between TV and other input
sources.
-TV- (TV on/standby)
Turns on the TV, or sets to standby mode.
(on/standby)
Turns on the player, or sets to standby
mode.
Colour buttons (red/green/yellow/
blue)
Shortcut keys for interactive functions.
TOP MENU
Opens or closes the Ultra HD Blu-ray/BD/
DVD’s Top Menu.
POP UP/MENU
Opens or closes the Ultra HD Blu-ray/BD/
DVD’s menu.
OPTIONS (page 15)
Displays the available options on the
screen.
RETURN
Returns to the previous display.
///
Moves the highlight to select a displayed
item.
• / as a shortcut key to launch track
search window and input track number
during music CD playback.
• / as a shortcut key to rotate photo
clockwise/counterclockwise by 90
degrees.
• / as a shortcut key to change still
image when it is enabled to change.
ENTER
Enters the selected item.
HOME
Enters the player’s home screen.
8
/ (previous/next)
Skips to the previous/next chapter, track,
or file.
/ (fast reverse/fast forward)
• Fast reverse/fast forward the disc when
pressed during playback. The search
speed changes each time you press the
button.
• Plays in slow motion when pressed for
more than one second in pause mode.
• Plays one frame at a time when pressed
for a short time in pause mode.
(play)
Starts or re-starts playback.
/ (flash search)
Reverses or fast-forwards slightly during
Ultra HD Blu-ray/BD/DVD playback.
(pause)
Pauses or re-starts playback.
(stop)
Stops playback and remembers the stop
point (resume point).
The resume point for a title/track is the
last point you played or the last photo for
a photo folder.
SUBTITLE (page 19)
Selects the subtitle language when multilingual subtitles are recorded on Ultra HD
Blu-ray/BD/DVD.
TV (volume) +/–
Adjusts the TV volume.
AUDIO (page 19)
Selects the language track when multilingual tracks are recorded on Ultra HD
Blu-ray/BD/DVD.
Selects the sound track on CDs.
(muting)
Turns off the TV sound temporarily.
DISPLAY
Displays the playback information on the
screen.
To lock the disc tray (Child Lock)
You can lock the disc tray to avoid accidental
opening of the tray.
While the player is turned on, press (stop),
HOME, and then TOP MENU button on the
remote to lock or unlock the tray.
Code numbers of controllable TVs
Press and hold -TV- , and then press and
hold the TV manufacturer’s code using the
remote button for more than 2 seconds. If
more than one remote button is listed, try
entering them one at a time until you find one
that works with your TV.
Example: If your TV is Hitachi, press and hold
-TV- , and then press and hold TOP MENU
for more than 2 seconds.
Manufacturer Remote Button
Sony (Default) Colour button (red)
Philips Colour button (green) /
Colour button (yellow) /
RETURN
Panasonic Colour button (blue) /
ENTER
Hitachi TOP MENU
Sharp
Toshiba POP UP/MENU
Loewe
Samsung
LG/Goldstar
This player’s remote may not work with your TV,
depending on the model or model year of the
TV. In such a case, try this setting operation
using another remote, or use the remote
supplied with your TV.
Getting Started
9
Step 1: Connecting the Player
HDMI Cable*
(not supplied)
Do not connect the mains lead until you have made all the connections.
Connecting to your TV
* A Premium High Speed HDMI Cable or High Speed HDMI Cable that supports 18 Gbps bandwidth.
• To enjoy 4K Ultra HD 60p content, you need to connect the player to your 4K TV using Premium High
Speed HDMI Cable or High Speed HDMI Cable that supports 18 Gbps bandwidth.
• 4K output requires a compatible 4K display which has HDCP2.2 capable HDMI input.
• If you use BRAVIA TV that supports 4K60p, set the TV’s “HDMI signal format” setting to “Enhanced
format”. For details, refer to the TV’s instruction manual.
• If a Sound Bar/AV amplifier (receiver) is directly connected to the TV, refer to the connection methods
on page 11.
• If you encounter any problems or need more information, refer to “Troubleshooting” (page 22).
10
Connecting to your TV via a Sound Bar/AV amplifier (receiver)
HDMI Cable*
(not supplied)
To enjoy Bitstream (Dolby/DTS), set [BD Secondary Audio] in [Audio Settings] (page 19).
HDMI Cable*
(not supplied)
Optical digital cable
(not supplied)
HDMI Cable*
(not supplied)
Select connection method or according to the input jacks on your Sound Bar/AV amplifier
(receiver).
4K Sound Bar/AV amplifier (receiver) with HDMI IN
Non-4K Sound Bar/AV amplifier (receiver) without HDMI IN
Getting Started
* A Premium High Speed HDMI Cable or High Speed HDMI Cable that supports 18 Gbps bandwidth.
For details on functions that your Sound Bar/AV amplifier (receiver) supports and more information
about connection methods, refer to the instruction manual supplied with the Sound Bar/AV amplifier
(receiver).
If you encounter any problems or need more information, refer to “Troubleshooting” (page 22).
11
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