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WIRING YOUR
T-GATEWAY
®
OR TELSTRA
GATEWAY MAX
™
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The following steps outline how to wire your Telstra Gateway Max™ and T-Gateway® to support home
phone calling.
If you have back to base alarms or are a Priority Alert customer it is recommended that you contact
Telstra on 132200 to arrange for a Telstra Technician to set up your phone service. Additional
technician callout charges may apply.
WIRING YOUR
TELSTRA GATEWAY
TELSTRA
GATEWAY MAX™ SE TUP
A) Telstra NBN Customers
• If you have had a Telstra Broadband (NBN) service installed at your premise you will not be required to
perform any additional wiring on the Telstra Gateway Max.
• If you have had a Telstra Broadband (NBN) service installed that did not require any NBN equipment to be
installed at your premise, follow the same instructions as the Telstra Broadband (ADSL) service
B) Telstra Broadband NBN with Existing Phone
• If you have an existing phone you would like to continue to use, insert the cable of the existing phone into the
green phone socket on the back of the gateway, as shown below.
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C) Telstra Broadband (ADSL) Customers
1. Connect a phone cable between the Local Phone socket on the ADSL Filter and the black PSTN socket
on the gateway.
2. Connect a phone cable between the ADSL modem socket on the ADSL Filter and the grey DSL socket
on the gateway.
3. Connect a phone cable between the wall socket on the ADSL Filter and the wall outlet, as shown below.
D) Telstra Broadband (ADSL) with Existing Phone
If you would like to continue to use an existing phone in your home, insert the phone cable of the existing
phone into one of the green Phone sockets on the back of the gateway, as shown below.
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E) Telstra Fixed Wireless Customers
Telstra Fixed Wireless is a service where the broadband is provided wirelessly using the NBN network and the
voice service is provided over a normal telephone line. If you have a Telstra Fixed Wireless Broadband service
that includes a Telstra Fixed Home phone service, ensure that there is a phone cable connected to the black
PSTN socket on the gateway and the wall socket as shown below.
F) Telstra Fixed Wireless Customers with Existing Phone
Connect the existing phone to one of the green Phone sockets, as shown below.
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T-GATEWAY® SETUP
A) Telstra NBN Customers
• If you have had a Telstra Broadband (NBN) service installed at your premise you will not be required to
perform any additional wiring on the T-Gateway.
• If you have had a Telstra Broadband (NBN) service installed that did not require any NBN equipment to be
installed at your premise, follow the same instructions as the Telstra Broadband (ADSL) service
B) Telstra Broadband NBN with Existing Phone
• If you have an existing phone you would like to continue to use, insert the phone cable of the existing phone
into the green Phone socket on the back of the Telstra gateway, as shown below.
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C) Telstra Broadband (ADSL) Customers
1. Connect a phone cable between the Local Phone socket on the ADSL Filter and the black PSTN socket
on the gateway.
2. Connect a phone cable between the ADSL modem socket on the ADSL Filter and the grey DSL socket
on the gateway.
3. Connect a phone cable between the wall socket on the ADSL Filter and the wall outlet, as shown below
D) Telstra Broadband (ADSL) with Existing Phone
If you would like to continue to use an existing phone in your home you will need a phone double adaptor as
shown below. The double adaptor can be purchased from any leading electronics store.
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E) Telstra Fixed Wireless Customers
Telstra Fixed Wireless is a service where the broadband is provided wirelessly using the NBN network and the
voice service is provided over a normal telephone line. If you have a Telstra Fixed Wireless Broadband service
that includes a Telstra Fixed Home phone service, ensure that there is a phone cable connected to the black
PSTN socket on the gateway and the wall socket as shown below.
F) Telstra Fixed Wireless Customers with Existing Phone
If you would like to continue to use an existing phone in your home you will need a phone double adaptor as
shown below. The double adaptor can be purchased from any leading electronics store.
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telstra.com/tvoice
crowdsupport.telstra.com.au
13 22 00
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