Sony SVS1511BFXB User Manual

Troubleshooting
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VAIO User Guide

SVS13A1/SVS1311/SVS1511 Series

Use this manual if you encounter any problems, or have any questions about your VAIO computer.
Read This First
Other Operations
Notifications
© 2012 Sony Corporation
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Setup
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Parts Description
Port replicator VAIO computer
Other Operations
Notifications
© 2012 Sony Corporation
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Setup

Network / Internet
Connections
Settings
Playback
Security
Setup
Battery Power VAIO computer
Memory module Supplied items
Other Operations
Notifications
© 2012 Sony Corporation
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Setup

Network / Internet

Connections
Settings
Playback
Security
Network / Internet
Internet Wireless LAN
LAN
Other Operations
Notifications
© 2012 Sony Corporation
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Connections

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Connections
Audio Battery Display Headphones LAN Optical digital output Port replicator Speakers Wireless LAN
BLUETOOTH CD/DVD/BD HDMI Internet Microphone Peripheral device Power USB
Other Operations
Notifications
© 2012 Sony Corporation
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Connections

Settings

Playback
Security
Settings
Audio Battery CD/DVD/BD Display Fingerprint authentication Keyboard Memory module Optical digital output Peripheral device Security Speakers Touch pad
BIOS Button Camera Encryption HDMI Memory card Microphone Password Power Service and support TPM VAIO computer
Other Operations
Notifications
© 2012 Sony Corporation
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Setup
Network / Internet
Connections
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Playback

Security
Playback
CD/DVD/BD Peripheral device
HDMI
Other Operations
Notifications
© 2012 Sony Corporation
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Setup
Network / Internet
Connections
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Security
Backup / Recovery
BIOS Built-in storage device CD/DVD/BD Recovery VAIO computer
Backup Button Partition Service and support
Other Operations
Notifications
© 2012 Sony Corporation
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Network / Internet
Connections
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Security

Security
BIOS Fingerprint authentication Password TPM
Encryption Internet Service and support VAIO computer
Other Operations
Notifications
© 2012 Sony Corporation
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Other Operations

Battery CD/DVD/BD Keyboard Memory module Power USB
Built-in storage device Camera Memory card Partition Touch pad VAIO computer
Other Operations
Notifications
© 2012 Sony Corporation
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Notifications

CD/DVD/BD Important notice Read this first Service and support VAIO computer
Care and maintenance Product registration Security Supplied items
Other Operations
Notifications
© 2012 Sony Corporation
How to Use
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Troubleshooting
Hardware
Software
Network / Internet
Security
Peripheral Devices
© 2012 Sony Corporation
VAIO User Guide
SVS13A1/SVS1311/SVS1511 Series
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top
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Troubleshooting
Read This First
How to Use
Parts Description
Setup
Network / Internet
Connections
Settings
Playback
Security
Other Operations
Notifications
Congratulations on your purchase of this VAIO(R) computer and welcome to the on-screen
User Guide.
About your VAIO computer’s configuration
To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Some features, options, and supplied items may not be available on your VAIO computer.
Features
Available features vary depending on the model or options you selected. Not all features described in this manual are available depending on your model.
Illustrations
Illustrations, photos, or screenshots in this manual may look slightly different depending on the model or options you selected.
Software
The preinstalled software may vary depending on the model or options you selected. The software described in this manual may not be preinstalled on your VAIO computer.
Supplied manuals
The following manuals are supplied with your VAIO computer.
On-screen documentation
User Guide - Introduction version [Details]
A preinstalled manual with limited information of your VAIO computer, focused on support and Internet connection. The User Guide - Introduction version is replaced with a complete version of the User Guide (this manual), after update.
User Guide (this manual)
General information and operation instructions about your VAIO computer including support and troubleshooting information
Printed documentation
Quick Start Guide
An overview of how to set up and get started with your VAIO computer
Recovery, Backup and Troubleshooting Guide
Information on how to recover and back up your VAIO computer, as well as troubleshooting information
Safety Regulations
Read carefully before activating the wireless functions such as the wireless LAN and BLUETOOTH technology.
Other references
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Help and Support
General information and technical support for your VAIO computer. To access Help and Support, click
choose a category to find answers to your questions.
Get started with my VAIO Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating Recovery Media, and more. Use my VAIO Get assistance with your VAIO computer by accessing useful information such as interactive VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. Available information may vary depending on your model. Documentation such as the General User Guide and Model Specific User Guide are available on your computer. Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support.
Software help files
Software help files may be included with the preinstalled software on your VAIO computer. You may be able to access the help files from the help menu.
(Start), then Help and Support. Next,
Notice
Copyright 2012 Sony Corporation. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof. In the manual, the (TM) or (R) marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. Sony Corporation is not liable and will not compensate for any lost recordings made to your VAIO computer, external recording media, or recording devices or any relevant losses, including when recordings are not made due to reasons including the computer failure, or when the contents of a recording are lost or damaged as a result of the computer failure or repair undertaken to the computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to the computer, external recording media, or recording devices under any circumstances. Features and specifications are subject to change without notice.
© 2012 Sony Corporation
Related Topic
About Online Support Website
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Port replicator
Parts and Controls on the Port Replicator
Attaching a port replicator (not supplied) enables you to connect additional peripherals to your VAIO computer.
You might be looking for the following topics:
Attaching/Detaching a Port Replicator
Other Operations
Notifications
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VAIO computer
Parts and Controls on the Back
Describes the features on the back of the VAIO computer, such as connection ports.
Parts and Controls on the Bottom
Describes the features on the bottom of the VAIO computer.
Parts and Controls on the Front
Describes the features on the front of the VAIO computer, such as buttons and indicator lights.
Parts and Controls on the Sides
Describes the features on the sides of the VAIO computer, such as connection ports.
You might be looking for the following topics:
About the ASSIST Button Adding and Removing Memory Modules Booting Your VAIO Computer from External Devices Checking Supplied Items Customizing Your VAIO Computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notes on Adding and Removing Memory Modules Restricting the Use of Built-in Devices Setting Up an Appropriate Work Environment Updating Your VAIO Computer Using VAIO Update Viewing the System Information
© 2012 Sony Corporation
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Setup
Network / Internet
Connections
Settings
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Security
Battery
Charging the Battery Pack
The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Installing/Removing the Battery Pack
Install the battery pack into the battery compartment on the bottom of your VAIO computer.
You might be looking for the following topics:
Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Checking the Battery Charge Capacity Extending the Battery Life Notes on Using the Battery Pack Notes on an Extended Battery Pack
Other Operations
Notifications
© 2012 Sony Corporation
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Security
Other Operations
Notifications
Power
Charging the Battery Pack
The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Connecting a Power Source
Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details]
Installing/Removing the Battery Pack
Install the battery pack into the battery compartment on the bottom of your VAIO computer.
Shutting Down Your VAIO Computer
Shut down your VAIO computer properly to avoid losing unsaved data.
Turning on Your VAIO Computer
Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details]
You might be looking for the following topics:
Changing the Graphics/Performance Settings Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Notes on Sleep Mode Notes on Using the Power Source Notes on an Extended Battery Pack Restarting Your VAIO Computer Selecting a Power Plan Using Sleep Mode
© 2012 Sony Corporation
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Connections
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Notifications
VAIO computer
Adding and Removing Memory Modules
If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
Checking Supplied Items
Check all items packed with the product before use.
Notes on Adding and Removing Memory Modules
Before adding or removing memory modules, read the following precautions thoroughly.
Setting Up an Appropriate Work Environment
This topic describes where to or not to place your VAIO computer and ergonomic instructions.
You might be looking for the following topics:
About the ASSIST Button Booting Your VAIO Computer from External Devices Customizing Your VAIO Computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Parts and Controls on the Back Parts and Controls on the Bottom Parts and Controls on the Front Parts and Controls on the Sides Restricting the Use of Built-in Devices Updating Your VAIO Computer Using VAIO Update Viewing the System Information
© 2012 Sony Corporation
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Memory module
Adding and Removing Memory Modules
If you want to increase your computer’s speed or improve performance when running programs simultaneously, increase the amount of memory by installing optional memory modules.
Notes on Adding and Removing Memory Modules
Before adding or removing memory modules, read the following precautions thoroughly.
You might be looking for the following topics:
Viewing the System Information
Other Operations
Notifications
© 2012 Sony Corporation
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Supplied items
Checking Supplied Items
Check all items packed with the product before use.
Other Operations
Notifications
© 2012 Sony Corporation
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Internet
About a Security Key for a Wireless LAN
A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN.
About the Internet Connection Services
The following types of Internet connection services are available.
About the Network (LAN)
The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
About the Wireless LAN Standards
The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Before Using the Wireless LAN
You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied) before connecting the computer to the Internet using the wireless LAN. Refer to Windows Help and Support and the manual that came with your access point for more information.
Connecting to the Internet with a Wired Connection
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
Notifications
© 2012 Sony Corporation
Launching the Web Browser (WEB Button)
By pressing the WEB button, you can launch the default web browser.
Notes on Using the Wireless LAN Function
Before using the wireless LAN function, read the following precautions for correct use.
Starting Wireless LAN Communications
You can establish wireless LAN communications between your VAIO computer and an access point (not supplied) using VAIO Smart Network. Before using the wireless LAN, make sure your access point is on and operating.
Stopping Wireless LAN Communications
Stop wireless LAN communications using VAIO Smart Network.
Using the Antivirus Software for Your VAIO Computer
Protect your VAIO computer against computer viruses by using the antivirus software.
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Wireless LAN
About a Security Key for a Wireless LAN
A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN.
About the Internet Connection Services
The following types of Internet connection services are available.
About the Wireless LAN Standards
The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Before Using the Wireless LAN
You first need to establish wireless LAN communications between your VAIO computer and an access point (not supplied) before connecting the computer to the Internet using the wireless LAN. Refer to Windows Help and Support and the manual that came with your access point for more information.
Notes on Using the Wireless LAN Function
Before using the wireless LAN function, read the following precautions for correct use.
Starting Wireless LAN Communications
You can establish wireless LAN communications between your VAIO computer and an access point (not supplied) using VAIO Smart Network. Before using the wireless LAN, make sure your access point is on and operating.
Notifications
© 2012 Sony Corporation
Stopping Wireless LAN Communications
Stop wireless LAN communications using VAIO Smart Network.
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LAN
About the Internet Connection Services
The following types of Internet connection services are available.
About the Network (LAN)
The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
About the Wireless LAN Standards
The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Connecting to the Internet with a Wired Connection
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
Other Operations
Notifications
© 2012 Sony Corporation
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Audio
Changing the Sound Output Device
If there is no sound from the device connected to your VAIO computer, you need to change the device for sound output.
Connecting External Speakers/Headphones/Headset
You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.
Connecting a High- Quality Digital Sound Output Device between Your VAIO Computer and a TV
You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Connecting an External Microphone
You can connect an external microphone to your VAIO computer and enjoy voice chat, etc.
You might be looking for the following topics:
Adjusting the Microphone Volume Adjusting the Speakers Volume Adjusting the Volume in Windows
Other Operations
Notifications
© 2012 Sony Corporation
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Battery
Installing/Removing the Battery Pack
Install the battery pack into the battery compartment on the bottom of your VAIO computer.
You might be looking for the following topics:
Changing the Rapid Wake (Sleep Mode) Settings Charge Indicator Status List Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery Life Notes on Using the Battery Pack Notes on an Extended Battery Pack
Other Operations
Notifications
© 2012 Sony Corporation
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Other Operations
Display
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device
You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Connecting a TV with an HDMI Input Port
You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied).
Connecting an External Display or Projector
You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied).
Notes on the LCD screen
Read the following precautions for correct use of the LCD screen.
Selecting Display Modes
You can switch the display output between the computer screen and an external display connected to your VAIO computer.
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays.
Notifications
© 2012 Sony Corporation
You might be looking for the following topics:
Adjusting the LCD Brightness Automatically Changing the Graphics/Performance Settings Changing the LCD Brightness Changing the Resolution (Size) of the Screen Image
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Headphones
Connecting External Speakers/Headphones/Headset
You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer.
Other Operations
Notifications
© 2012 Sony Corporation
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Troubleshooting
How to Use
Parts Description
Setup
Network / Internet
Connections
Settings
Playback
Security
LAN
About the Internet Connection Services
The following types of Internet connection services are available.
About the Network (LAN)
The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
About the Wireless LAN Standards
The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a network through a wireless connection.
Connecting to the Internet with a Wired Connection
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
Other Operations
Notifications
© 2012 Sony Corporation
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Optical digital output
Connecting a High- Quality Digital Sound Output Device between Your VAIO Computer and a TV
You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Other Operations
Notifications
© 2012 Sony Corporation
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