Select the item you want to check from the navigation
pane on the left, then the keyword from the right pane.
The list of topics relating to the keyword will be displayed.
If you cannot find the item:
In the List of Topics, you can see headers for all of the topics in this user
guide.
Enter the keyword in the search box at the top of each page.
Select the item you want to check from the navigation
pane on the left, then the keyword from the right pane.
The list of FAQs relating to the keyword will be displayed.
Visit the VAIO support website that provides up-to-date information on
your VAIO computer.
Headers for all of the topics in this user guide will be
displayed. Select the item from the navigation pane on
the left.
Go to Page Top
Personal Computer
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Troubleshooting
Back
Back to Top
Read This First
Congratulations on your purchase of this VAIO(R) computer.
About your VAIO computer’s configuration
To find out about the configuration of your VAIO computer, visit the Sony online
support website. See About Online Support Website for more information.
Some features, options, and supplied items may not be available on your VAIO
computer.
Features
Available features vary depending on the model or options you selected. Not all
features described in this manual are available depending on your model.
Illustrations
Illustrations, photos, or screenshots in this manual may look slightly different
depending on the model or options you selected.
Apps
The preinstalled apps may vary depending on the model or options you selected.
The apps described in this manual may not be preinstalled on your VAIO
computer.
Supplied manuals
The following manuals are supplied with your VAIO computer.
On-screen documentation
Print
List of Topics
User Guide - Introduction Version (Welcome)
A preinstalled manual with limited information of your VAIO computer, focused
on support and Internet connection. The User Guide - Introduction Version
is replaced with a complete version of the User Guide (this manual), after
update.
User Guide (this manual)
General information and operation instructions about your VAIO computer
including support and troubleshooting information
Printed documentation
Quick Start Guide
An overview of how to set up and get started with your VAIO computer
Recovery, Backup and Troubleshooting Guide
Information on how to recover and back up your VAIO computer, as well as
troubleshooting information
Safety Regulations
Read carefully before activating the wireless functions such as the wireless LAN
and BLUETOOTH technology.
Other references
Windows Help and Support
A comprehensive resource for practical advice, tutorials, and demonstrations to
help you learn to use your VAIO computer.
To open Windows Help and Support, see Opening Windows Help and
Support.
App help files
App help files may be included with the preinstalled apps on your VAIO
computer. You may be able to access the help files from the help menu.
Notice
Copyright 2013 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be
reproduced, translated, or reduced to any machine-readable form without prior
written approval.
Sony Corporation provides no warranty with regard to this manual, the
software, or other information contained herein and hereby expressly disclaims
any implied warranties or merchantability or fitness for any particular purpose
with regard to this manual, the software, or such other information. In no event
shall Sony Corporation be liable for any incidental, consequential, or special
damages, whether based on tort, contract, or otherwise, arising out of or in
connection with this manual, the software, or other information contained
herein or the use thereof.
In the manual, the (TM) or (R) marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or
the information contained herein at any time without notice.
The software described herein is governed by the terms of a separate user
license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings
made to your VAIO computer, external recording media, or recording devices or
any relevant losses, including when recordings are not made due to reasons
including the computer failure, or when the contents of a recording are lost or
damaged as a result of the computer failure or repair undertaken to the
computer. Sony Corporation will not restore, recover, or replicate the recorded
contents made to the computer, external recording media, or recording devices
under any circumstances.
Features and specifications are subject to change without notice.
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Entering Sleep Mode, Shutting Down, or Restarting
Using Sleep Mode
Display
About the Start Screen and Menu
Opening the Desktop
Internet
Installing Apps from Windows Store
Password
About User Account Types
Switching from a Local Account to a Microsoft Account
Apps
Switching User Accounts
Viewing Running Apps
Searching/Starting Apps, Settings, or Files
Installing Apps from Windows Store
Closing Apps
Opening the App Menu
Switching Apps
Windows
Opening Windows Help and Support
Menu
Opening Control Panel
About the Start Screen and Menu
Opening the Charms
Opening the Desktop
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Using Sleep Mode
Store
Switching User Accounts
Installing Apps from Windows Store
Help and Support
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Opening Windows Help and Support
User account
About User Account Types
Switching from a Local Account to a Microsoft Account
Parts Description
VAIO computer
Parts and Controls on the Front
Parts and Controls on the Bottom
Parts and Controls on the Sides
Parts and Controls on the Back
Setup
VAIO computer
Setting Up an Appropriate Work Environment
Checking Supplied Items
Raising the LCD Screen
Power
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Charging the Battery Pack
Turning On Your VAIO Computer
Connecting a Power Source
Battery
Charging the Battery Pack
Notes on Using the Battery Pack
Display
Raising the LCD Screen
Keyboard
Raising the LCD Screen
Supplied items
Checking Supplied Items
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Network / Internet
Internet
Using the Antivirus App for Your VAIO Computer
About the Network (LAN)
Installing Apps from Windows Store
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Disabling the Wi-Fi(R) (Wireless LAN) Function
Stopping Wireless WAN Communications (Wireless WAN equipped models)
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About the Wi-Fi(R) (Wireless LAN) Standards
Stopping Wi-Fi(R) (Wireless LAN) Communications
Starting Wireless WAN Communications (Wireless WAN equipped models)
About the Internet Connection Services
Before Using the Wireless WAN (Wireless WAN equipped models)
Inserting a Micro SIM Card (Wireless WAN equipped models)
Removing a Micro SIM Card (Wireless WAN equipped models)
About a Security Key for Wi-Fi(R) (Wireless LAN)
Starting Wi-Fi(R) (Wireless LAN) Communications
LAN
About the Network (LAN)
About the Wi-Fi(R) (Wireless LAN) Standards
About the Internet Connection Services
About a Security Key for Wi-Fi(R) (Wireless LAN)
Wi-Fi
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Disabling the Wi-Fi(R) (Wireless LAN) Function
About the Wi-Fi(R) (Wireless LAN) Standards
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Internet Connection Services
About a Security Key for Wi-Fi(R) (Wireless LAN)
Starting Wi-Fi(R) (Wireless LAN) Communications
Apps
Installing Apps from Windows Store
Store
Installing Apps from Windows Store
Wireless WAN
Stopping Wireless WAN Communications (Wireless WAN equipped models)
Starting Wireless WAN Communications (Wireless WAN equipped models)
Before Using the Wireless WAN (Wireless WAN equipped models)
Inserting a Micro SIM Card (Wireless WAN equipped models)
Removing a Micro SIM Card (Wireless WAN equipped models)
Connections
Power
Connecting a Power Source
Display
Connecting a TV with an HDMI Input Port
Selecting Display Modes
Using the Multiple Monitors Function
Notes on the LCD screen
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
HDMI
Connecting a TV with an HDMI Input Port
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Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
Peripheral device
Connecting a TV with an HDMI Input Port
Selecting Display Modes
Using the Multiple Monitors Function
Notes on the LCD screen
Changing the Sound Output Device
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
CD/DVD/BD
Connecting an External Drive
Audio
Changing the Sound Output Device
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
Connecting External Speakers/Headphones/Headset
Speakers
Connecting External Speakers/Headphones/Headset
Headphones
Connecting External Speakers/Headphones/Headset
Optical digital output
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
Internet
About the Network (LAN)
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Disabling the Wi-Fi(R) (Wireless LAN) Function
Stopping Wireless WAN Communications (Wireless WAN equipped models)
About the Wi-Fi(R) (Wireless LAN) Standards
Stopping Wi-Fi(R) (Wireless LAN) Communications
Starting Wireless WAN Communications (Wireless WAN equipped models)
About the Internet Connection Services
Before Using the Wireless WAN (Wireless WAN equipped models)
Inserting a Micro SIM Card (Wireless WAN equipped models)
Removing a Micro SIM Card (Wireless WAN equipped models)
About a Security Key for Wi-Fi(R) (Wireless LAN)
Starting Wi-Fi(R) (Wireless LAN) Communications
LAN
About the Network (LAN)
About the Wi-Fi(R) (Wireless LAN) Standards
About the Internet Connection Services
About a Security Key for Wi-Fi(R) (Wireless LAN)
Wi-Fi
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
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Disabling the Wi-Fi(R) (Wireless LAN) Function
About the Wi-Fi(R) (Wireless LAN) Standards
Stopping Wi-Fi(R) (Wireless LAN) Communications
About the Internet Connection Services
About a Security Key for Wi-Fi(R) (Wireless LAN)
Starting Wi-Fi(R) (Wireless LAN) Communications
BLUETOOTH
Notes on Using the BLUETOOTH(R) Function
About BLUETOOTH(R) Security
Stopping BLUETOOTH(R) Communications
Communicating with Another BLUETOOTH(R) Device such as a Mouse
About the BLUETOOTH(R) Function
USB
Connecting a USB Device
Charging a USB Device
Location information
Disabling the Download of the Location Information (GNSS equipped models)
Downloading the Location Information (GNSS equipped models)
Wireless WAN
Stopping Wireless WAN Communications (Wireless WAN equipped models)
Starting Wireless WAN Communications (Wireless WAN equipped models)
Before Using the Wireless WAN (Wireless WAN equipped models)
Inserting a Micro SIM Card (Wireless WAN equipped models)
Removing a Micro SIM Card (Wireless WAN equipped models)
Settings
VAIO computer
About the ASSIST Button
Booting Your VAIO Computer from External Devices
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Updating Your VAIO Computer
Using VAIO Update
Viewing the System Information
Customizing Your VAIO Computer
Power
Selecting a Power Plan
Notes on Sleep Mode
Notes on Using the Power Source
Using Sleep Mode
Display
Enlarging the Text Size (DPI) (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
Changing the Resolution (Size) of the Screen Image
Connecting a TV with an HDMI Input Port
Selecting Display Modes
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Using the Multiple Monitors Function
Notes on the LCD screen
How to Use the Touch Screen (Touch screen equipped models)
About Built-In Sensors
Notes on Built-In Sensors
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
Adjusting the LCD Brightness Automatically
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
Changing the LCD Brightness
HDMI
Connecting a TV with an HDMI Input Port
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
Peripheral device
Connecting a TV with an HDMI Input Port
Selecting Display Modes
Using the Multiple Monitors Function
Notes on the LCD screen
Changing the Sound Output Device
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
CD/DVD/BD
Booting Your VAIO Computer from External Devices
Audio
Adjusting the Speakers Volume
Changing the Sound Output Device
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
Adjusting the Volume in Windows
Adjusting the Microphone Volume
Speakers
Adjusting the Speakers Volume
Microphone
Adjusting the Microphone Volume
Optical digital output
Connecting a High-Quality Digital Sound Output Device between Your VAIO
Computer and a TV
Button
About the ASSIST Button
Recovery
About the ASSIST Button
Keyboard
Changing the Keyboard Backlight Settings (Keyboard backlight equipped models)
Touch pad
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Enabling/Disabling the Gesture Function
Disabling the Tapping Function on the Touch Pad
Enabling/Disabling the Touch Pad
Using the Touch Pad
Camera
Using the Built-in Camera (Built-in camera equipped models)
Internet
Using the Antivirus App for Your VAIO Computer
Password
Setting/Changing the Power-on Password
Creating/Changing/Removing Your Windows Password
Removing the Power-on Password
Signing In to Windows Using Face Recognition
Switching from a Local Account to a Microsoft Account
Memory module
Viewing the System Information
BIOS
About the ASSIST Button
Setting/Changing the Power-on Password
Booting Your VAIO Computer from External Devices
Removing the Power-on Password
Using Intel(R) Anti-Theft Technology (Intel(R) Anti-Theft Technology supported
models)
Service and support
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Updating Your VAIO Computer
Using VAIO Update
Touch panel
Enlarging the Text Size (DPI) (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
Location information
Disabling the Download of the Location Information (GNSS equipped models)
Downloading the Location Information (GNSS equipped models)
Sensor
About Built-In Sensors
Notes on Built-In Sensors
Security
Updating Your VAIO Computer
Menu
Opening Control Panel
Windows 8
Using Sleep Mode
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Pen
Starting Your Preferred App when You Detach the Pen (Digitizer Stylus supplied
models)
User account
Switching from a Local Account to a Microsoft Account
Face Recognition
Using Face Recognition
Notes on Face Recognition
Signing In to Windows Using Face Recognition
Backup / Recovery
VAIO computer
About the ASSIST Button
Booting Your VAIO Computer from External Devices
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
CD/DVD/BD
Booting Your VAIO Computer from External Devices
Button
About the ASSIST Button
Recovery
About the ASSIST Button
Removing Recovery Content to Free up Disk Space
Recovering from Recovery Media
Creating Recovery Media
Checking the Volume of the Recovery Area
Notes on Recovery
About Recovery
Recovering from the Recovery Area
Refreshing Your VAIO Computer
BIOS
About the ASSIST Button
Booting Your VAIO Computer from External Devices
Backup
About Types of Backup
About Backup
Creating a Restore Point
Restoring System Files Using the Restore Point when You cannot Start Windows
Backing Up Your Data when You cannot Start Windows
Restoring Your Data with VAIO Data Restore Tool
Service and support
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Built-in storage device
Removing Recovery Content to Free up Disk Space
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Creating Partitions
Creating Other Drives (Modifying Partitions)
Checking the Volume of the Recovery Area
Partition
Creating Partitions
Creating Other Drives (Modifying Partitions)
Refresh
About Recovery
Refreshing Your VAIO Computer
Security
VAIO computer
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
Internet
Using the Antivirus App for Your VAIO Computer
Password
Setting/Changing the Power-on Password
Creating/Changing/Removing Your Windows Password
Removing the Power-on Password
Signing In to Windows Using Face Recognition
BIOS
Setting/Changing the Power-on Password
Removing the Power-on Password
Service and support
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Using VAIO Update
Face Recognition
Using Face Recognition
Notes on Face Recognition
Signing In to Windows Using Face Recognition
Other Operations
Power
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Charge Indicator Status List
Charging the Battery Pack
Turning On Your VAIO Computer
About Sleep Mode
Using Sleep Mode
Battery
Charge Indicator Status List
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Charging the Battery Pack
Extending the Battery Life
About Sleep Mode
Checking the Battery Charge Capacity
Display
Notes on Using the Touch Screen (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
About the Touch Screen (Touch screen equipped models)
Keyboard
Entering Characters with Touch Screen Operations (Touch screen equipped
models)
Combinations and Functions with the Fn Key
Touch pad
Using the Touch Pad
Camera
Notes on the Built-in Camera (Built-in camera equipped models)
Using the Built-in Camera (Built-in camera equipped models)
BIOS
Using Intel(R) Anti-Theft Technology (Intel(R) Anti-Theft Technology supported
models)
USB
Connecting a USB Device
Charging a USB Device
Memory card
Notes on Using "Memory Stick"
Inserting SD Memory Cards
Notes on Using SD Memory Cards
Removing SD Memory Cards
Removing "Memory Stick"
Compatible "Memory Stick"
Inserting "Memory Stick"
Formatting "Memory Stick"
About "Memory Stick"
Built-in storage device
Creating Partitions
Creating Other Drives (Modifying Partitions)
Touch panel
Notes on Using the Touch Screen (Touch screen equipped models)
How to Use the Touch Screen (Touch screen equipped models)
About the Touch Screen (Touch screen equipped models)
Entering Characters with Touch Screen Operations (Touch screen equipped
models)
Partition
Creating Partitions
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Creating Other Drives (Modifying Partitions)
NFC/One-touch functions
Notes on NFC/One-touch functions (NFC supported models)
Disabling NFC/One-touch functions (NFC supported models)
About One-touch functions (NFC supported models)
About NFC (NFC supported models)
Using NFC/One-touch functions (NFC supported models)
Windows
Opening Windows Help and Support
Windows 8
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Using Sleep Mode
Help and Support
Opening Windows Help and Support
Pen
How to Use the Pen (Digitizer Stylus supplied models)
Replacing the Battery of the Pen (Digitizer Stylus supplied models)
Replacing the Nib (Digitizer Stylus supplied models)
Using the Pen Stand (Digitizer Stylus supplied models)
Using the Pen Hook (Digitizer Stylus supplied models)
Clipping an Image Displayed on the Computer Screen (Active Clip)
Notifications
Read this first
Read This First
VAIO computer
Setting Up an Appropriate Work Environment
Checking Supplied Items
Updating Your VAIO Computer
Care and maintenance
Cleaning Your VAIO computer/LCD screen
Important notice
Safety Information
Handling the Built-in Storage Device
About the Software License
Trademarks
About the International ENERGY STAR(R) Program
Service and support
About Online Support Website
Updating Your VAIO Computer
What should I do if Hibernate mode is not available or my VAIO computer does
not enter Hibernate mode?
Why does a message appear and Windows fail to start when I turn on my VAIO
computer?
What should I do if my VAIO computer does not turn on or the power button
does not work (the charge indicator light blinks fast)?
Why does my VAIO computer automatically turn off?
What should I do if I cannot turn off my VAIO computer?
What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on
my VAIO computer?
What should I do if my VAIO computer does not turn on?
What should I do if the screen remains blank when I press the power button?
Battery
Why cannot I fully charge my battery pack?
Why is my VAIO computer running slowly and the CPU clock frequency low while
the computer is running on battery power?
Display
Why doesn’t the computer screen rotate?
Why does the LCD brightness automatically change?
What should I do if captured images flicker?
Why does the viewfinder show no images or poor-quality images?
What should I do if captured images contain dropped frames and audio
interruptions?
What should I do if color gradients are not displayed correctly on my computer
screen?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
What should I do if my computer screen flickers or fades to white?
How do I change the LCD brightness?
What should I do if no image is displayed on my external display or TV screen?
What should I do if videos are not displayed smoothly?
What should I do if no image is displayed on my TV screen or external display
connected to the HDMI output port?
What should I do if videos are not displayed on the computer screen?
What should I do if my computer screen goes blank?
What should I do if some items do not fit on the computer screen?
HDMI
What should I do if no image is displayed on my TV screen or external display
connected to the HDMI output port?
Audio
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What should I do if my microphone does not work?
What should I do if I hear microphone feedback from speakers when using my
microphone?
What should I do if I do not hear sound from speakers or headphones?
What should I do if sound interruptions occur during video or audio playback?
What should I do if I do not hear sound from a digital audio device connected to
the digital output port, such as the HDMI output port?
Microphone
What should I do if my microphone does not work?
What should I do if I hear microphone feedback from speakers when using my
microphone?
Keyboard
What should I do if my keyboard configuration is wrong?
What should I do if I cannot enter certain characters with my keyboard?
What should I do if my VAIO computer screen freezes?
What should I do if the pointer does not move?
Touch pad
Why can't I use the touch pad?
How do I avoid unintentional clicks caused by a light touch on the touch pad?
How do I disable the touch pad?
What should I do if my VAIO computer screen freezes?
What should I do if the pointer does not move?
Camera
What should I do if captured images flicker?
Why is the video input from the built-in camera suspended momentarily?
Why does the viewfinder show no images or poor-quality images?
What should I do if captured images contain dropped frames and audio
interruptions?
Why are captured images poor in quality?
LAN
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
Wi-Fi
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
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BLUETOOTH
Why is my BLUETOOTH(R) connection slow?
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO
computer as a user with a standard user account?
Why can't I use BLUETOOTH(R) devices when I switch users?
What should I do if I cannot find the BLUETOOTH(R) device I want to
communicate with?
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop
notification area?
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO
computer?
What should I do if I cannot use the BLUETOOTH(R) function?
Password
What should I do if the Enter Onetime Password message appears and Windows
does not start after I enter a wrong power-on password three times
consecutively?
What should I do if I forget the power-on password to start my VAIO computer?
What should I do if I forget the Windows password?
BIOS
What should I do if I forget the power-on password to start my VAIO computer?
USB
What should I do if I cannot charge the device connected to the USB port that
supports USB charging?
Memory card
Why can't I write data to a memory card?
Software
Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video
camcorder?
Computer
Why is my VAIO computer running slowly and the CPU clock frequency low while
the computer is running on battery power?
NFC/One-touch functions
What should I do if I cannot use NFC/One-touch functions?
Location information
What should I do if I cannot download the location information?
Sensor
Why doesn’t the computer screen rotate?
Why doesn’t the built- in digital compass show the correct direction?
Pen
Why does the message "The digitizer stylus (pen) has been pulled out." appear
even when I do not detach the pen?
Why doesn’t my preferred app start when I detach the pen (Digitizer Stylus)?
Wireless WAN
What should I do if my VAIO computer cannot connect to the wireless WAN ?
Apps
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Display
Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video
camcorder?
Software
What should I do if my game app does not work or it keeps crashing ?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
Network / Internet
LAN
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
Wi-Fi
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer
speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access point?
What should I do if I cannot connect my VAIO computer to an access point (or
the Internet)?
BLUETOOTH
Why is my BLUETOOTH(R) connection slow?
Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO
computer as a user with a standard user account?
Why can't I use BLUETOOTH(R) devices when I switch users?
What should I do if I cannot find the BLUETOOTH(R) device I want to
communicate with?
What should I do if the BLUETOOTH(R) icon is not displayed in the desktop
notification area?
What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO
computer?
What should I do if I cannot use the BLUETOOTH(R) function?
Wireless WAN
What should I do if my VAIO computer cannot connect to the wireless WAN ?
Backup / Recovery
Recovery
What should I do if my VAIO computer becomes unstable (Windows starts)?
What should I do if my VAIO computer becomes unstable (Windows does not
start)?
What should I do if I cannot start/complete the recovery process ?
What should I do if I cannot create Recovery Media?
How do I create Recovery Media?
What should I do if I cannot recover my VAIO computer from the recovery area?
How can I restore my VAIO computer system to its factory default settings?
How can I reinstall the original apps and drivers?
Security
Password
What should I do if the Enter Onetime Password message appears and Windows
does not start after I enter a wrong power-on password three times
consecutively?
What should I do if I forget the power-on password to start my VAIO computer?
What should I do if I forget the Windows password?
BIOS
What should I do if I forget the power-on password to start my VAIO computer?
Peripheral Devices
USB
What should I do if I cannot print a document?
What should I do if my VAIO computer does not recognize the USB device?
Printer
What should I do if I cannot print a document?
What should I do if my VAIO computer does not recognize the USB device?
Go to Page Top
Personal Computer
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Troubleshooting
List of Topics
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About Online Support Website
The online support website provides information concerning your VAIO computer,
as well as a selection of frequently asked questions.
Spanish- speaking Latin American countries or areas
http://esupport.sony.com/LA/VAIO/
Brazil
http://esupport.sony.com/BR/VAIO/
Hint
If you experience any problem or have a technical question about your VAIO
computer, launch VAIO Care first, which offers you various options to help you solve
the problem. See Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
for more information.
When you contact VAIO support, you may be asked for the serial number and the
model number of your VAIO computer. The serial number is a 15 -digit number that
can be found:
in the VAIO Care window;
on the bottom, on the back panel of the computer, inside the back panel or inside
the battery compartment;
on the original VAIO box.
The model number is located at the lower right corner of the display on the VAIO
computer.
Other websites
You can also find useful information at the following Web sites.
For Microsoft Windows operating system support, visit the Microsoft customer
support site.
http://support.microsoft.com/
In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Store and get
personalized service and support for your VAIO computer. Sony Technicians can
assist with the setup of your new VAIO computer, system optimization, data
Visit our community support site to ask for help and share your knowledge.
http://community.sony.com/
Environmental sustainability
For Sony’s environmental initiatives and recycling of your products, visit our
sustainability site.
http://www.sony.com/green/
Hint
You can find a link to register your computer online in VAIO Care. To start VAIO
Care, see Searching/Starting Apps, Settings, or Files.
Go to Page Top
Related Topic
Read This First
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Go to Page Top
Personal Computer
To access Windows Help and Support , open the charms and enter "Help and
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VAIO Duo 13 SVD1321
User Guide
How to Use
Troubleshooting
List of Topics
Back Back to Top
Print
Welcome
Congratulations on the purchase of this VAIO computer.
This User Guide - Introduction Version provides you with limited information
about your VAIO computer.
To update this file to the complete version of the User Guide , see Updating theUser Guide to the Latest Version for more information.
Your VAIO computer may not support touch screen operations depending on the
model you purchased. In such a case, use a mouse or a touch pad for computer
operations.
Content in this guide is subject to change without notice.
Read This First
Updating the User Guide to the Latest Version
By updating this User Guide - Introduction Version through the Internet, you
can get the complete version of the User Guide with detailed information on your
VAIO computer.
Once the User Guide is updated to the complete version, you can access it
anytime even if you are offline.
With the complete version of the User Guide , you can view information about:
Parts description
Feature and operating instructions
Precautions
Troubleshooting information
Windows 8 basic operations
To update the User Guide to the complete version
To update this User Guide - Introduction Version to the complete version of
the User Guide , open this file with your VAIO computer connected to the
Internet. After a while, the file will be updated to the latest complete version of
the User Guide automatically.
To view the updated User Guide, exit this file and open the file again.
Note
Be sure to use VAIO Update before updating the User Guide to the complete
version.
Hint
It may take some time to complete the update.
The User Guide is displayed on VAIO Care.
To view help files for Windows OS and app operations
When you have trouble operating your VAIO computer, try referring to Windows
Help and Support or help files included with your apps.
Support" in the search box.
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Connecting to the Internet
You will need to connect your VAIO computer to the Internet before updating to
the complete version of the User Guide.
Before connecting to the Internet
Before using the Internet, you will need to sign up with an Internet Service
Provider (ISP) and set up devices required for connecting your VAIO computer to
the Internet.
The following types of Internet connection services may be available from your
ISP:
Fiber to the Home (FTTH)
Digital Subscriber Line (DSL)
Cable modem
Satellite
Dial-up
For more information on devices required for Internet access and how to connect
your VAIO computer to the Internet, ask your ISP.
The following is one of the Internet connection methods as an example.
1
Internet
2
Modem
3
Router/access point
4
LAN cable (not supplied)
5
Wi-Fi(R) (Wireless LAN)
To use the Wi-Fi network
1. Open the charms and select the
2. Select
(the network icon).
Settings charm.
3. Select your desired network (SSID) from the list and Connect.
Note
For detailed information on network settings and devices, refer to the information
from your Internet Service Provider (ISP) or the manuals that came with your
network devices.
To use the network (LAN) (LAN port equipped models)
You can connect your VAIO computer to networks with a LAN cable. Connect one
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end of a LAN cable to the LAN port on the computer and the other end to your
network. For detailed settings and devices required for LAN access, ask your
network administrator.
Note
The connection, setting method, or required devices may vary depending on your
network environment.
Updating Your VAIO Computer
Be sure to update your VAIO computer to enhance the computer's efficiency,
security, and functionality.
Note
Your VAIO computer must be connected to the Internet to download the updates.
To use Windows Update
Windows Update enables you to make your VAIO computer more stable.
1. Open the charms and select the
Search charm.
2. Select Settings.
3. Enter "Windows Update" in the search box.
4. Select Windows Update from the list.
5. Follow the on-screen instructions to complete the updates.
To use VAIO Update
VAIO Update automatically notifies you of new updates available on the Internet
then downloads and installs them on your VAIO computer.
1. Open the charms and select the
Search charm.
2. Select Apps.
3. Enter "VAIO Update" in the search box.
4. Select VAIO Update from the list.
5. Follow the on-screen instructions to complete the updates.
To update the antivirus app
The antivirus app helps protect your VAIO computer against security threats by
keeping the app current with the latest updates. You can download and install the
updates from the website of the manufacturer.
1. Open the charms and select the
Search charm.
2. Select Apps.
3. Enter the antivirus app name in the search box.
4. Select the antivirus app from the list.
5. Follow the on-screen instructions to complete the updates.
Solving Problems on Your VAIO Computer Using VAIO Care
With
VAIO Care
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ups on your VAIO computer to keep it running at optimum level. Start VAIO Care
whenever a problem arises. VAIO Care will provide appropriate measures and
support information to solve the problem.
To start VAIO Care
Press the ASSIST button while your VAIO computer is on.
Below is an example of a screenshot in English.
* Design and content of the screen are subject to change.
Hint
Alternatively, search for VAIO Care (Desktop) on theSearch charm to start
VAIO Care.
Refer to the help file included with VAIO Care for more information.
Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care
(Rescue Mode) screen. In this screen, you can start the recovery process of the
computer in case of emergency, for example, when Windows does not start.
, you can regularly conduct performance checks and system tune-
Finding Support Information
The Sony online support website provides instant access to information on
commonly encountered problems. You can find support information such as the
support website URL in Contact & Support on VAIO Care or the supplied Quick
Start Guide.
Windows 8 : How to Start
About the Start Screen and Menu
You can place the shortcuts to apps, the desktop, and websites that you use the
most.
Overview
1
Tiles
Touch operation
Tap a tile to start an app and personalize the
Start
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rearranging tiles.
Mouse/Touch pad operation
Click a tile to start an app and personalize the Start screen by adding and
rearranging tiles.
2
Charms
Search for apps and files, share content, play content on other devices or
print, and set up your VAIO computer.
To open the Start screen
Touch operation
Open the charms, then tap the
Mouse/Touch pad operation
Open the charms, then click the
Keyboard operation
Press the(Windows) key.
Start charm.
Start charm.
screen by adding and
Opening the Charms
Touch operation
Swipe in from the right edge.
Mouse operation
Point to the upper-right corner (), then move downward ().
Keyboard operation
Press the
(Windows) key and the C key at the same time.
Searching/Starting Apps, Settings, or Files
1. Open the charms and select theSearch charm.
2. Select Apps, Settings, or Files (
).
3. Enter a keyword (e.g.
Control Panel
Mouse/Touch pad operation
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) in the search box ().
4. Select your desired app, setting, or file (
).
Viewing Running Apps
Touch operation
Swipe in from the left edge until a small app icon appears. Then, drag the icon
back towards the left edge.
Mouse/Touch pad operation
Point to the upper-left corner (
Keyboard operation
Press the
(Windows) key and the Tab key at the same time.
), then move downward ().
Switching Apps
You can switch between apps that are currently running.
Touch operation
Display currently running apps, touch your desired app icon, and swipe in from the
left edge.
Display currently running apps and drag your desired app icon from the left edge
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to the center.
Opening the Apps Menu
Many apps have app menus that you can use to control your app.
Follow the instructions below to open the app menu.
Hint
Open the app menu when an app is displayed on the computer screen.
App commands vary depending on the app that is currently displayed on the
computer screen.
Touch operation
Swipe up from the bottom edge.
Mouse/Touch pad operation
Right-click within an app.
Keyboard operation
Press the
(Windows) key and the Z key at the same time.
Closing Apps
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You can close currently running apps by following the instruction below.
Hint
The app window becomes smaller in the bottom of the screen.
Drag the window to the bottom-center edge.
Touch operation
1. When an app is open, point to the top-center of the screen.
2. Drag the app to the bottom of the screen until the app disappears from the
screen.
Mouse/Touch pad operation
1. When an app is open, move the cursor to the top-center of the screen until the
hand icon appears.
2. Drag the app to the bottom of the screen until the app disappears from the
screen.
Keyboard operation
Press the Alt key and the F4 key at the same time.
Installing Apps from Windows Store
You can add apps from Windows Store.
Internet connection is necessary to access Windows Store. You also need to sign
in with a Microsoft account.
On how to create and what you can do with the Microsoft account, refer to
Windows Help and Support
.
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1. Open the Start screen, select the Store tile, and then find an app to install.
2. Select your desired app.
3. Follow the on-screen instructions to download and install the app.
Opening Windows Help and Support
You can open Windows Help and Support by following these steps.
1. Open the charms and select the
2. Select Apps (
3. Enter "Help and Support" in the search box (
4. Select Help and Support (
).
Search charm.
).
).
Entering Sleep or Shutting Down
1. Open the charms and select theSettings charm.
2. Select
(Power), then select Sleep, Shut down , or Restart.
Trademarks
SONY and the SONY logo are registered trademarks of Sony Corporation.
VAIO, the VAIO logo, and other Sony product or service names are trademarks
or registered trademarks of Sony Corporation or any of its affiliates.
You can open Windows Help and Support by following these steps.
1. Open the charms and select the
open the charms.)
2. Select Apps (
3. Enter "Help and Support" in the search box (
4. Select Help and Support (
).
Search charm. (See Opening the Charms to
).
).
Print
Other Operations
Notifications
Troubleshooting
List of Topics
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Personal Computer
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Back
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Power
Controlling the Power State of Your VAIO Computer (Sleep
Mode/Shutdown)
By default, your VAIO computer automatically enters Sleep mode after a certain
period of inactivity.
Restarting Your VAIO Computer
After changing the settings or installing an app on your VAIO computer, you
may be required to restart the computer.
Entering Sleep Mode, Shutting Down, or Restarting
You can place your VAIO computer into Sleep mode or shut down/restart the
computer by following these steps.
Using Sleep Mode
In Sleep mode, you can step away from your VAIO computer while retaining the
computer’s state including data you are working on.
Other Operations
Notifications
Troubleshooting
List of Topics
Go to Page Top
You might be looking for the following topics:
Charging the Battery Pack
Turning On Your VAIO Computer
Connecting a Power Source
Selecting a Power Plan
Notes on Sleep Mode
Notes on Using the Power Source
Charge Indicator Status List
About Sleep Mode
What should I do if Hibernate mode is not available or my VAIO computer
does not enter Hibernate mode?
Why does a message appear and Windows fail to start when I turn on my
VAIO computer ?
What should I do if my VAIO computer does not turn on or the power button
does not work (the charge indicator light blinks fast)?
Why does my VAIO computer automatically turn off?
What should I do if I cannot turn off my VAIO computer?
What should I do if the VAIO Care (Rescue Mode) screen appears when I
turn on my VAIO computer?
What should I do if my VAIO computer does not turn on?
What should I do if the screen remains blank when I press the power button?
You can add shortcuts to apps, the desktop, and websites that you use the
most.
Opening the Desktop
You can access the desktop from a tile, just like an app. Open the desktop by
following the instruction below.
Go to Page Top
You might be looking for the following topics:
Raising the LCD Screen
Connecting a TV with an HDMI Input Port
Selecting Display Modes
Using the Multiple Monitors Function
Notes on the LCD screen
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
Enlarging the Text Size (DPI) (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
Changing the Resolution (Size) of the Screen Image
How to Use the Touch Screen (Touch screen equipped models)
About Built-In Sensors
Notes on Built-In Sensors
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
Adjusting the LCD Brightness Automatically
Changing the LCD Brightness
About the Touch Screen (Touch screen equipped models)
Why doesn’t the computer screen rotate?
Why does the LCD brightness automatically change?
What should I do if captured images flicker?
Why does the viewfinder show no images or poor-quality images?
What should I do if captured images contain dropped frames and audio
interruptions?
What should I do if color gradients are not displayed correctly on my
computer screen?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
What should I do if my computer screen flickers or fades to white?
What should I do if no image is displayed on my external display or TV
screen?
What should I do if videos are not displayed smoothly?
What should I do if no image is displayed on my TV screen or external
display connected to the HDMI output port?
What should I do if videos are not displayed on the computer screen?
What should I do if my computer screen goes blank?
What should I do if some items do not fit on the computer screen?
Using the Antivirus App for Your VAIO Computer
About the Network (LAN)
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Disabling the Wi-Fi(R) (Wireless LAN) Function
Stopping Wireless WAN Communications (Wireless WAN equipped models)
About the Wi-Fi(R) (Wireless LAN) Standards
Stopping Wi-Fi(R) (Wireless LAN) Communications
Starting Wireless WAN Communications (Wireless WAN equipped models)
About the Internet Connection Services
Before Using the Wireless WAN (Wireless WAN equipped models)
Inserting a Micro SIM Card (Wireless WAN equipped models)
Removing a Micro SIM Card (Wireless WAN equipped models)
About a Security Key for Wi-Fi(R) (Wireless LAN)
Starting Wi-Fi(R) (Wireless LAN) Communications
There are two types of user accounts available in Windows 8: a local account
and a Microsoft account.
Switching from a Local Account to a Microsoft Account
In Windows 8, you can switch between a local account and a Microsoft account.
Go to Page Top
You might be looking for the following topics:
Setting/Changing the Power-on Password
Creating/Changing/Removing Your Windows Password
Removing the Power-on Password
Signing In to Windows Using Face Recognition
What should I do if the Enter Onetime Password message appears and
Windows does not start after I enter a wrong power-on password three times
consecutively?
What should I do if I forget the power-on password to start my VAIO
computer?
What should I do if I forget the Windows password?
Describes the features on the front of the VAIO computer, such as buttons and
indicator lights.
Parts and Controls on the Bottom
Describes the features on the bottom of the VAIO computer.
Parts and Controls on the Sides
Describes the features on the sides of the VAIO computer, such as connection
ports.
Parts and Controls on the Back
Describes the features on the back of the VAIO computer, such as connection
ports.
Go to Page Top
Notifications
Troubleshooting
List of Topics
You might be looking for the following topics:
Setting Up an Appropriate Work Environment
Checking Supplied Items
Raising the LCD Screen
About the ASSIST Button
Booting Your VAIO Computer from External Devices
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Updating Your VAIO Computer
Using VAIO Update
Viewing the System Information
Customizing Your VAIO Computer
This topic describes where to or not to place your VAIO computer and ergonomic
instructions.
Checking Supplied Items
Check all items packed with the product before use.
Raising the LCD Screen
To use the keyboard, you need to raise the LCD screen.
Go to Page Top
You might be looking for the following topics:
Parts and Controls on the Front
Parts and Controls on the Bottom
Parts and Controls on the Sides
Parts and Controls on the Back
About the ASSIST Button
Booting Your VAIO Computer from External Devices
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
Updating Your VAIO Computer
Using VAIO Update
Viewing the System Information
Customizing Your VAIO Computer
Go to Page Top
Personal Computer
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Back
Back to Top
Power
Controlling the Power State of Your VAIO Computer (Sleep
Mode/Shutdown)
By default, your VAIO computer automatically enters Sleep mode after a certain
period of inactivity.
Charging the Battery Pack
The battery pack can be charged even while you are using your VAIO computer
when the computer is connected to a power source. The charging time may vary
depending on operating conditions.
Turning On Your VAIO Computer
Turn on your VAIO computer to start Windows.
Connecting a Power Source
Connect your VAIO computer to an AC power source.
Go to Page Top
Notifications
Troubleshooting
List of Topics
You might be looking for the following topics:
Restarting Your VAIO Computer
Entering Sleep Mode, Shutting Down, or Restarting
Using Sleep Mode
Selecting a Power Plan
Notes on Sleep Mode
Notes on Using the Power Source
Charge Indicator Status List
About Sleep Mode
What should I do if Hibernate mode is not available or my VAIO computer
does not enter Hibernate mode?
Why does a message appear and Windows fail to start when I turn on my
VAIO computer ?
What should I do if my VAIO computer does not turn on or the power button
does not work (the charge indicator light blinks fast)?
Why does my VAIO computer automatically turn off?
What should I do if I cannot turn off my VAIO computer?
What should I do if the VAIO Care (Rescue Mode) screen appears when I
turn on my VAIO computer?
What should I do if my VAIO computer does not turn on?
What should I do if the screen remains blank when I press the power button?
The battery pack can be charged even while you are using your VAIO computer
when the computer is connected to a power source. The charging time may vary
depending on operating conditions.
Notes on Using the Battery Pack
Before using the battery pack, read the following precautions for correct use.
Go to Page Top
You might be looking for the following topics:
Charge Indicator Status List
Extending the Battery Life
About Sleep Mode
Checking the Battery Charge Capacity
Why cannot I fully charge my battery pack?
Why is my VAIO computer running slowly and the CPU clock frequency low
while the computer is running on battery power?
Troubleshooting
List of Topics
Go to Page Top
Personal Computer
73
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Troubleshooting
List of Topics
Back
Back to Top
Display
Raising the LCD Screen
To use the keyboard, you need to raise the LCD screen.
You might be looking for the following topics:
About the Start Screen and Menu
Opening the Desktop
Connecting a TV with an HDMI Input Port
Selecting Display Modes
Using the Multiple Monitors Function
Notes on the LCD screen
Changing the Resolution (Size) of the Screen Image on an HDMI-Connected
Device
Enlarging the Text Size (DPI) (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
Changing the Resolution (Size) of the Screen Image
How to Use the Touch Screen (Touch screen equipped models)
About Built-In Sensors
Notes on Built-In Sensors
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
Adjusting the LCD Brightness Automatically
Changing the LCD Brightness
About the Touch Screen (Touch screen equipped models)
Why doesn’t the computer screen rotate?
Why does the LCD brightness automatically change?
What should I do if captured images flicker?
Why does the viewfinder show no images or poor-quality images?
What should I do if captured images contain dropped frames and audio
interruptions?
What should I do if color gradients are not displayed correctly on my
computer screen?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
What should I do if my computer screen flickers or fades to white?
How do I change the LCD brightness?
What should I do if no image is displayed on my external display or TV
screen?
Go to Page Top
What should I do if videos are not displayed smoothly?
What should I do if no image is displayed on my TV screen or external
display connected to the HDMI output port?
What should I do if videos are not displayed on the computer screen?
What should I do if my computer screen goes blank?
What should I do if some items do not fit on the computer screen?
To use the keyboard, you need to raise the LCD screen.
Go to Page Top
You might be looking for the following topics:
Changing the Keyboard Backlight Settings (Keyboard backlight equipped
models)
Entering Characters with Touch Screen Operations (Touch screen equipped
models)
Combinations and Functions with the Fn Key
What should I do if my keyboard configuration is wrong?
What should I do if I cannot enter certain characters with my keyboard?
What should I do if my VAIO computer screen freezes?
What should I do if the pointer does not move?
Controlling the Power State of Your VAIO Computer (Sleep
Mode/Shutdown)
By default, your VAIO computer automatically enters Sleep mode after a certain
period of inactivity.
Go to Page Top
You might be looking for the following topics:
Restarting Your VAIO Computer
Using Sleep Mode
Go to Page Top
Notifications
Troubleshooting
List of Topics
Personal Computer
78
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VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Back
Back to Top
Internet
Using the Antivirus App for Your VAIO Computer
Protect your VAIO computer against computer viruses by using the antivirus
app.
About the Network (LAN)
The network (LAN) enables you to connect your VAIO computer to the Internet
and transfer data between the computer and other devices.
Installing Apps from Windows Store
You can install apps from Windows Store.
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Before using the Wi-Fi function, read the following precautions for correct use.
Disabling the Wi -Fi(R) (Wireless LAN) Function
You can disable the Wi-Fi function by following these steps.
Stopping Wireless WAN Communications (Wireless WAN equipped
models)
You can stop wireless WAN (WWAN) communications by following these steps.
Troubleshooting
List of Topics
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
Stopping Wi -Fi(R) (Wireless LAN) Communications
You can stop Wi-Fi communications by following these steps.
Starting Wireless WAN Communications (Wireless WAN equipped
models)
You can establish wireless WAN (WWAN) communications using Mobile
Broadband.
About the Internet Connection Services
The following types of Internet connection services are available.
Before Using the Wireless WAN (Wireless WAN equipped models)
A Wide Area Network (WAN) is a widespread communications network that
makes it possible to connect local computer networks in remote locations
together, and it is often available with communication facilities provided by
carriers, such as telecom operators.
Inserting a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to insert a micro SIM card.
Removing a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to remove a micro SIM card.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent
Privacy) key.
Starting Wi -Fi(R) (Wireless LAN) Communications
You can establish Wi-Fi communications between your VAIO computer and an
access point (not supplied).
The network (LAN) enables you to connect your VAIO computer to the Internet
and transfer data between the computer and other devices.
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
About the Internet Connection Services
The following types of Internet connection services are available.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent
Privacy) key.
Go to Page Top
Notifications
Troubleshooting
List of Topics
You might be looking for the following topics:
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via
Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data
transfer speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access
point?
What should I do if I cannot connect my VAIO computer to an access point
(or the Internet)?
Go to Page Top
Personal Computer
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VAIO Duo 13 SVD1321
Back Back to Top
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Wi-Fi
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Before using the Wi-Fi function, read the following precautions for correct use.
Disabling the Wi -Fi(R) (Wireless LAN) Function
You can disable the Wi-Fi function by following these steps.
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
Stopping Wi -Fi(R) (Wireless LAN) Communications
You can stop Wi-Fi communications by following these steps.
About the Internet Connection Services
The following types of Internet connection services are available.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent
Privacy) key.
Troubleshooting
List of Topics
Starting Wi -Fi(R) (Wireless LAN) Communications
You can establish Wi-Fi communications between your VAIO computer and an
access point (not supplied).
Go to Page Top
You might be looking for the following topics:
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via
Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data
transfer speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access
point?
What should I do if I cannot connect my VAIO computer to an access point
Stopping Wireless WAN Communications (Wireless WAN equipped
models)
You can stop wireless WAN (WWAN) communications by following these steps.
Starting Wireless WAN Communications (Wireless WAN equipped
models)
You can establish wireless WAN (WWAN) communications using Mobile
Broadband.
Before Using the Wireless WAN (Wireless WAN equipped models)
A Wide Area Network (WAN) is a widespread communications network that
makes it possible to connect local computer networks in remote locations
together, and it is often available with communication facilities provided by
carriers, such as telecom operators.
Inserting a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to insert a micro SIM card.
Removing a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to remove a micro SIM card.
Troubleshooting
List of Topics
Go to Page Top
You might be looking for the following topics:
What should I do if my VAIO computer cannot connect to the wireless WAN ?
Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
Restarting Your VAIO Computer
Entering Sleep Mode, Shutting Down, or Restarting
Using Sleep Mode
Charging the Battery Pack
Turning On Your VAIO Computer
Selecting a Power Plan
Notes on Sleep Mode
Notes on Using the Power Source
Charge Indicator Status List
About Sleep Mode
What should I do if Hibernate mode is not available or my VAIO computer
does not enter Hibernate mode?
Why does a message appear and Windows fail to start when I turn on my
VAIO computer ?
What should I do if my VAIO computer does not turn on or the power button
does not work (the charge indicator light blinks fast)?
Why does my VAIO computer automatically turn off?
What should I do if I cannot turn off my VAIO computer?
What should I do if the VAIO Care (Rescue Mode) screen appears when I
turn on my VAIO computer?
What should I do if my VAIO computer does not turn on?
What should I do if the screen remains blank when I press the power button?
Go to Page Top
Personal Computer
87
Search
VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Back
Back to Top
Display
Connecting a TV with an HDMI Input Port
You can connect a TV with an HDMI input port to your VAIO computer with an
HDMI cable (not supplied).
Selecting Display Modes
You can switch the display output between the computer screen and an external
display connected to your VAIO computer.
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop
across separate displays.
Notes on the LCD screen
Read the following precautions for correct use of the LCD screen.
Changing the Resolution (Size) of the Screen Image on an HDMI Connected Device
You can change the screen resolution or size of your VAIO computer’s screen
image displayed on an external display, such as a TV, connected to the
computer with an HDMI cable (not supplied).
Troubleshooting
List of Topics
Go to Page Top
You might be looking for the following topics:
About the Start Screen and Menu
Opening the Desktop
Raising the LCD Screen
Enlarging the Text Size (DPI) (Touch screen equipped models)
Notes on Using the Touch Screen (Touch screen equipped models)
Changing the Resolution (Size) of the Screen Image
How to Use the Touch Screen (Touch screen equipped models)
About Built-In Sensors
Notes on Built-In Sensors
Displaying Clear and Vivid Images (X-Reality for mobile installed models)
Adjusting the LCD Brightness Automatically
Changing the LCD Brightness
About the Touch Screen (Touch screen equipped models)
Why doesn’t the computer screen rotate?
Why does the LCD brightness automatically change?
Why does the viewfinder show no images or poor-quality images?
What should I do if captured images contain dropped frames and audio
interruptions?
What should I do if color gradients are not displayed correctly on my
computer screen?
Why do sound interruptions and/or dropped frames occur when I play high-
definition videos, such as those recorded with the AVCHD digital video
camcorder?
What should I do if my computer screen flickers or fades to white?
How do I change the LCD brightness?
What should I do if no image is displayed on my external display or TV
screen?
What should I do if videos are not displayed smoothly?
What should I do if no image is displayed on my TV screen or external
display connected to the HDMI output port?
What should I do if videos are not displayed on the computer screen?
What should I do if my computer screen goes blank?
What should I do if some items do not fit on the computer screen?
You can connect a TV with an HDMI input port to your VAIO computer with an
HDMI cable (not supplied).
Changing the Resolution (Size) of the Screen Image on an HDMI Connected Device
You can change the screen resolution or size of your VAIO computer’s screen
image displayed on an external display, such as a TV, connected to the
computer with an HDMI cable (not supplied).
Go to Page Top
You might be looking for the following topics:
What should I do if no image is displayed on my TV screen or external
display connected to the HDMI output port?
You can connect a TV with an HDMI input port to your VAIO computer with an
HDMI cable (not supplied).
Selecting Display Modes
You can switch the display output between the computer screen and an external
display connected to your VAIO computer.
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop
across separate displays.
Notes on the LCD screen
Read the following precautions for correct use of the LCD screen.
Changing the Sound Output Device
If there is no sound coming from an external device connected to your VAIO
computer, you need to change the device for sound output.
Notifications
Troubleshooting
List of Topics
Connecting a High -Quality Digital Sound Output Device between Your
VAIO Computer and a TV
You can connect a high-quality home theater receiver or other surround sound
decoder devices between your VAIO computer and a TV using an HDMI
connection.
If there is no sound coming from an external device connected to your VAIO
computer, you need to change the device for sound output.
Connecting a High -Quality Digital Sound Output Device between Your
VAIO Computer and a TV
You can connect a high-quality home theater receiver or other surround sound
decoder devices between your VAIO computer and a TV using an HDMI
connection.
Connecting External Speakers/Headphones/Headset
You can connect external sound output devices (such as speakers, headphones,
or a headset) to your VAIO computer.
Go to Page Top
You might be looking for the following topics:
Notifications
Troubleshooting
List of Topics
Adjusting the Speakers Volume
Adjusting the Volume in Windows
Adjusting the Microphone Volume
What should I do if my microphone does not work?
What should I do if I hear microphone feedback from speakers when using
my microphone?
What should I do if I do not hear sound from speakers or headphones?
What should I do if sound interruptions occur during video or audio playback?
What should I do if I do not hear sound from a digital audio device connected
to the digital output port, such as the HDMI output port?
Connecting a High -Quality Digital Sound Output Device between Your
VAIO Computer and a TV
You can connect a high-quality home theater receiver or other surround sound
decoder devices between your VAIO computer and a TV using an HDMI
connection.
Go to Page Top
Notifications
Troubleshooting
List of Topics
Personal Computer
96
Search
VAIO Duo 13 SVD1321
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Back
Back to Top
Internet
About the Network (LAN)
The network (LAN) enables you to connect your VAIO computer to the Internet
and transfer data between the computer and other devices.
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Before using the Wi-Fi function, read the following precautions for correct use.
Disabling the Wi -Fi(R) (Wireless LAN) Function
You can disable the Wi-Fi function by following these steps.
Stopping Wireless WAN Communications (Wireless WAN equipped
models)
You can stop wireless WAN (WWAN) communications by following these steps.
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
Notifications
Troubleshooting
List of Topics
Stopping Wi -Fi(R) (Wireless LAN) Communications
You can stop Wi-Fi communications by following these steps.
Starting Wireless WAN Communications (Wireless WAN equipped
models)
You can establish wireless WAN (WWAN) communications using Mobile
Broadband.
About the Internet Connection Services
The following types of Internet connection services are available.
Before Using the Wireless WAN (Wireless WAN equipped models)
A Wide Area Network (WAN) is a widespread communications network that
makes it possible to connect local computer networks in remote locations
together, and it is often available with communication facilities provided by
carriers, such as telecom operators.
Inserting a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to insert a micro SIM card.
Removing a Micro SIM Card (Wireless WAN equipped models)
This topic explains how to remove a micro SIM card.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
The network (LAN) enables you to connect your VAIO computer to the Internet
and transfer data between the computer and other devices.
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
About the Internet Connection Services
The following types of Internet connection services are available.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent
Privacy) key.
Go to Page Top
Notifications
Troubleshooting
List of Topics
You might be looking for the following topics:
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via
Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data
transfer speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access
point?
What should I do if I cannot connect my VAIO computer to an access point
(or the Internet)?
Go to Page Top
Personal Computer
99
Search
VAIO Duo 13 SVD1321
Back Back to Top
User Guide
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security
Other Operations
Notifications
Wi-Fi
Notes on Using the Wi-Fi(R) (Wireless LAN) Function
Before using the Wi-Fi function, read the following precautions for correct use.
Disabling the Wi -Fi(R) (Wireless LAN) Function
You can disable the Wi-Fi function by following these steps.
About the Wi-Fi(R) (Wireless LAN) Standards
Wi-Fi allows your VAIO computer to connect to a network through a wireless
connection.
Stopping Wi -Fi(R) (Wireless LAN) Communications
You can stop Wi-Fi communications by following these steps.
About the Internet Connection Services
The following types of Internet connection services are available.
About a Security Key for Wi-Fi(R) (Wireless LAN)
A security key is a security protocol for Wi-Fi that encrypts data transmitted on
Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent
Privacy) key.
Troubleshooting
List of Topics
Starting Wi -Fi(R) (Wireless LAN) Communications
You can establish Wi-Fi communications between your VAIO computer and an
access point (not supplied).
Go to Page Top
You might be looking for the following topics:
How can I find the physical address (MAC address) of the built-in wireless
network interface of my VAIO computer?
What should I do if I cannot play back movies or audio tracks received via
Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data
transfer speed slow?
What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?
What should I do if I do not know the SSID or security key for the access
point?
What should I do if I cannot connect my VAIO computer to an access point