The model and the serial numbers are
located at the bottom of the unit. Record
the serial number in the space provided
below. Refer to these numbers
whenever you call upon your Sony
dealer regarding this product.
Model No. SPP-SS960
Serial No.
______________
IMPORTANT
SAFETY
INSTRUCTIONS
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this product near water,
for example, near a bath tub, wash
bowl, kitchen sink, or laundry tub, in
a wet basement, or near a swimming
pool.
5. Do not place this product on an
unstable cart, stand, or table.. The .
product may fall, causing serious
damage to the product.
6. Slots and openings in the cabinet and
the back or bottom are provided for
ventilation. To protect it from
overheating, these openings must not
be blocked or covered. The openings
should never be blocked by placing
the product on the bed, sofa, rug, or
other similar surface. This product
should never be placed near or over a
radiator or heat register. This product
should not be placed in a built-in
installation unless proper ventilation
is provided.
7. This product should be operated only
from the type of power source
indicated on the marking label. If you
are not sure of the type of power
supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the
power cord. Do not locate this
product where the cord will be abused
by jjersons walking on it.
9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.
10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric shock.
Never spill liquid of any kind on the
product.
11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service personnel
when some service or repair work is
required. Opening or removing
covers may expose you to dangerous
voltages or other risks. Incorrect
. reassembly can cause electric shock
when the appliance is subsequently
used.
12. Unplug this product from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
A. When the power cord or plug is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operating instructions because
improper adjustment of other controls
may result in damage and will often
require extensive work by a qualified
technician to restore the product to
normal operation.
E. If the product has been dropped or
the cabinet has been damaged.
F. If the product exhibits a distinct
change in performance.
13. Avoid using a telephone (other than
a cordless type) during an electrical
storm. There may be a remote risk of
electric shock from lightning.
14. Do not use the telephone to report a
gas leak in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons by
battery, read and follow these instructions.
1. Use only the following type and size battery
pack: Sony BP-T18.
2. Do not dispose of the battery pack in a fire.
The cell may explode. Check with local codes
for possible special disposal instructions.
3. Do not open or mutilate the battery pack.
Released electrolyte is corrosive and may
cause damage to the eyes or skin. It may be
toxic if swallowed.
Exercise care in handling battery pack in
order not to short the battery with conducting
materials such as rings, bracelets, and keys.
The battery or conductor may overheat and
cause burns.
5. Charge the battery pack provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in the instruction manual
provided for this product.
6. Observe proper polarity orientation between
the battery pack and battery charger.
INFORMATION FOR
GENERAL TELEPHONES
1. This equipment complies with Part 68 of the
FCC rules. On the bottom of this equipment
'is a label that contains, among other
information, the FCC registration number and
ringer equivalence number (REN) for this
equipment. If requested, this information
must be provided to the telephone company.
2. The applicable registration jack (connector)
USOC-RJllC is used for this equipment.
3. This equipment is designed to be connected to
the telephone network or premises wiring
using a compatible modular jack which is Part
68 compliant.
The FCC compliant telephone cord and
modular plug is provided with this
equipment.
4. The REN is used to determine the quantity of
devices which may be connected to the
telephone line. Excessive RENs on the
telephone line may result in the devices not
ringing in response to an incoming call. In
most, but not all areas, the sum of the RENs
should not exceed five (5.0).To be certain of
the number of devices that may be connected
to a line, as determined by the total RENs,
contact the local telephone company.
5. If your equipment (SPP-SS960) causes harm to
the telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may be
required. But if advance notice isn't practical,
the telephone company will notify the
customer as soon as possible. Also, you will
be advised of your right to file a complaint
with the FCC if you believe it is necessary.
6. Tho tolcphoiH' compan\’ may make diangos in
its tacilities, equipment, operations v>r
procedures that could atfect the operation of
the equipment. If this happens the telephone
company will pro\’ide ad\-ance notice in order
for you to make necessary mtxlifications to
maintain uninterrupted service.
7. If trouble is experienced with this equipment
(SPP-SS960), for repair or warranty
information, please contact Sony Direct
Response Center: Tel 1-800-222-7669. If the
equipment is causing harm to the telephone
network, the telephone company may request
that you disconnect the equipment until the
problem is resolved.
8. All repairs will be performed in an authorized
Sony service station.
9. This equipment cannot be used to party lines
or coin lines.
10. This equipment is hearing aid compatible.
If your telephone is equipped
with automatic dialers
When programming emergency numbers and
(or) making test calls to emergency numbers;
1. Remain on the line and briefly explain to
the dispatcher the reason for the call.
2. Perform such activities in the off-peak
hours, such as early morning or late
evenings.
Note
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures;
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/
TV technician for help.
Caution
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.
Table of contents
Getting Started
6
Read this first
7
Step 1; Checking the package
contents24
8 Step 2: Setting up the base unit25
11 Step 3: Preparing the battery25
pack
13
Step 4: Entering your area code
Basics
14 Making calls
15Redialing
Receiving calls
16
Telephone Features
17 One-touch dialing
17Storing phone numbers
18Making calls with one-touch
dialing
Phone Directory35
19
19Storing phone numbers and
names
20Changing a stored name
and/or phone numljer
21Erasing a memory location
22
23 Paging
Making calls from the Phone
Directory
Caller ID Features
24
Understanding the Caller ID
service
When you receive a call
Looking at the Caller ID list
Viewing the Caller ID list
26
28
28
29
30
31
32
33
36
Erasing data from the
Caller ID list
Using the Caller ID list
Calling back a number from
the Caller ID list
Storing a number of the
Caller ID list into the Phone
Directory
Using "Caller ID with call
waiting" service
Additional Information
Mounting the base unit on a wall
Notes on power sources/
Maintenance
T roubleshooting
Specifications
Index
Table of contents I 5®
Getting Started
Read this first
Before you use your phone, you must set it up. Here's a quick way to
set up your phone: Steps 1, 2, 3 and 4.
Step 1
(page 7)
First, unpack the phone and the supplied
accessories.
Step 2 (pages 8 to 10)
Next, you need to do three things to set
up the base unit, including finding the
best location for the base unit.
Step 3 (pages 11 to 12)
Then, you need to insert the battery
pack into the handset and charge it for
more than 12 hours.
Getting Started
Step 4 (page 13)
Finally, you need to enter your area
code to use the Caller ID service.
Handset
That's it!
step 1
Checking the package contents
Make sure you have received the following items in the package.
If anything is missing, contact your local Sony dealer.
D
I
i
fii
3.
S.
Handset
Telephone line cords (2)
unit
pack (BP-T18)
Getting Started | 7*^
step 2
Setting up the base unit
Do the following steps:
• Choose the best location
• Connect the base unit
• Choose the dialing mode
Choose the best location
Where you place the base unit affects the reception quality of the
handset.
Away from noise sources such as a window
by a street with heavy traffic
Away from television
sets and other
electronic equipment
Away from heat sources, such as radiators,
airducts, and sunlight
Away from a microwave
oven
Away from excessive
moisture, extremely low
temperatures, dust,
mechanical vibration, or
shock
Away from a personal
computer
Near a central location
and on a level surface
Away from another
cordless telephone
CAUTION
The cordless telephone operates at a frequency that may cause interference to nearby TVs and VCRs;
the base unit should not be placed near or on the top of a TV or VCR; and, if inferference is
experienced, moving fhe cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
I Getting Started
Connect the base unit
If you want to hang the base unit on the wall, see page 31.
Gi
g I'
2
□ -
To AC outlet
AC power adaptor
(supplied)
telephone
outlet
Telephone line cord
_______
To LINE
1
Attach the wall bracket on the
bottom of the base unit as
illustrated to use it as a stand.
Connect the telephone line cord
to the LINE jack and to a
telepl^one outlet.
Connect the AC power adaptor . to the DC IN 9V jack and to an
AC outlet.
(Q
' fi.
t?
4 Raise the antenna. Make sure it
points toward the ceiling.
continued i
Getting Started
b-;-'
i- f
•»> .
step 2: Setting up the base unit (continued)
Notes
• Use only the supplied AC-T37 AC power adaptor.
Do not use any other AC power adaptor.
• Connect the AC power adaptor to a continuous power
supply.
• Place the base unit close to the AC outlet so that you
can unplug the AC power adaptor easily.
Polarity of the plug
Tips
If your telephone outlet isn't modular, contact your
telephone service company for assistance.
To remove the wall bracket, press the upper tab.
Modular
io
Choose the dialing mode
For the telephone to work properly, select an appropriate dialing mode
(tone or pulse).
DIAL MODE switch
Depending on your dialing system, set the DIAL MODE switch as
follows:
If your dialing system is
Tone
Pulse
Set the switch to
T
P
If you aren't sure of your dialing system
Make a trial call with the DIAL MODE switch set to T.
If the call connects, leave the switch as is; otherwise, set to P.
Getting Started
10"'
step 3
Preparing the battery pack
Charge the battery pack for more than 12 hours before you start using
your phone.
Slide open the battery
compartment lid of the handset.
Connect the battery connector
with correct polarity (black and
red cords).
Hook the cords and insert the
battery pack. Then close the lid.
CHARGE lamp
Place the handset on the base
unit.
You can place either side facing
up.
The CHARGE lamp lights up
when the handset is properly
seated on the charge terminals
of the base unit. Charge the
battery pack for more than 12
hours so that the battery is fully
charged. The CHARGE lamp
remains lit even after charging
is completed.
continued
Getting Started I 11**
step 3: Preparing the battery pack (continued)
Battery duration
A fully charged battery pack lasts for about:
• 4 hours when you use the handset continuously
• 7 days (RING ON mode) or 3 weeks (ВАТТ SAVE mode) when the
handset is in standby mode.
Notes
• The battery pack will gradually discharge over a long period of time, even if
not in use.
• The battery works best when charged after several calls.
• If you leave the battery pack in the handset without charging it, the battery
pack will be completely discharged.
It may require several times of charging to recover to its full capacity.
When to purchase a new battery pack
If the battery lasts only a few minutes even after 12 hours of charging,
the usable life of the battery has expired and needs replacement.
Contact your local Sony authorized dealer or service center, and ask
for Sony BP-T18 rechargeable battery pack.
12™ I Getting Started
step 4
Entering your area code
When you use this phone for the first time, or move to an area that has
a different area code, you must enter your area code.
This is necessary because the phone must distinguish local or long
distance calls to properly dial calls from the Caller ID list.
Press ( PGMA/OL).
1
2
Turn Jog Dial up to make "AREA"
flash.
\JJJ7
DIRECTORY=:|^REfi =
Press Jog Dial.
"ENTER AREA CODE" appears on
the display.
4
Enter three digits of your area code
using the dialing keys.
Press (PGMA/OL).
5
You hear a long confirmation beep.
Notes
• If an area code is already entered, it appears on the display in step 3. To enter
a different area code, see "To change the area code" below.
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• You may press Jog Dial instead of ( pgm/vol ) in step 5.
• To check the current area code, perform steps 1 to 3 above. The area code
appears on the display for 20 seconds.
it
<D
a
5'
01
0
To change the area code
1 ■ Perform steps 1 to 3 above.
The current area code appears on the display.
2 Turn Jog Dial down to erase the current area code.
3 Enter a new area code using the dialing keys.
4 Press (PGM/VOL).
You hear a long confirmation beep.
Getting Started
Basics
Making calls
Pick up the handset from the
base unit.
Press (TALK) and wait until
"TALK" appears on the display.
You then hear a dial tone. If you
hear five shorf error beeps and
"OUT OF RANGE" appears on
the display, move closer to the
base unit.
(*TONE>
Dial the phone number.
When you're done talking, press
(OFF) or replace the handset on
the base unit.
The display goes off.
Additional tasks
ToDo this
Adjust the handset volumeDuring phone conversations, press
Switch to tone dialing temporarily
Note
If the handset beeps every second during conversation and "OUT OF RANGE"
appears on the display, move closer to the base unit; otherwise, the call will be
disconnected after one minute.
(PGM/VOL). Each press of ( pgma/ol)
switches the speaker volume by four levels.
Press (*TONE) after vou're connected.
The line will remain in tone dialing until
disconnected.
14"'
Basics
If the battery becomes weak during a call
The handset will beep every three seconds and <Xi and "BATTERY
LOW" appears on the display. Finish your call and charge the battery
pack.
For optimum performance, charge the battery for a full 12 hours.
Note that during the first f 0 -15 minutes of charging, the phone will be
inactive, i.e., unable to make or receive a call.
After this initial 10-15 minutes, you may be able to use the phone, but
the battery duration will be very short; thus it is recommended that
you fully charge the battery before next use.
Redialing
1 Press (TALK) and .wait until "TALK" appears on the display.
2 Press (REDIAL) to redial the number last dialed.
Note
If the number exceeds 32 digits, five short error beeps will alert you that the
number can't be dialed.
To check the phone number before redialing
While the handset isn't in use, press (REDIAL).
The number last dialed is displayed for five seconds.
To dial the number, press (TALK) while the number is displayed.
Note
The number will not be displayed if the last dialed number exceeds 32 digits or
if it is erased.
To erase the last phone number dialed
While the handset isn't in use, press (REDIAL) twice.
The number will be erased from the memory, and you'll hear a long
confirmation beep.
Basics I IS“
Receiving calls
1
When you hear the phone ring,
pick up the handset from the
base unit, and press (TALK) .
"TALK" appears on the display.
When you're done talking, pres;
(OFF) or replace the handset on
the base unit.
The display goes off.
Tip
If you have subscribed to the Caller ID service;
• the caller's number and/or name appears on the display when you receive a
call (see page 24)
• the ringer sound changes to a higher tone if the call matches the number
stored on ONE-TOUCH DIAL buttons or in the Phone Directory (memory
match function; see page 24).
To switch to another call ("call waiting" service*)
Press ( CALL WAITING/FLASH).
Press the button again to get back to the first caller.
• Contact your telephone company to subscribe to this service.
To save battery power
Set the RING ON/BATT SAVE switch on the bottom to
ВАТТ SAVE.
The handset won't ring. You can still make calls, and
also receive calls if another telephone connected to the
same line rings to inform you on incoming calls, but
you can't page the handset from the base unit.
Note
You cannot receive Caller ID data in ВАТТ SAVE
mode. See page 24 for details.
16"'
Basics
RING ON/BATT
SAVE switch
Telephone Features
One-touch dialing
You can dial with one touch of a key by storing a phone number on a one-touch dial
button.
Storing phone numbers
Press (PGMAfOL).
1
I I I I I I I I■ n I I I I I I I <
=:()IRECTOR'(:=flREfl
Press one of the three
ONE-TOUCH DIAL buttons
((A) to (C)).
You hear a confirmation beep.
fl=
-----
---
If a number is stored, it appears
on the display. To store a new
number, turn Jog Dial to erase it.
Enter the phone number you
want to store.
You can enter up to 16 digits,
including a tone and a pause,
each of which is counted as one
digit.
Press (PGMA/OL).
You hear a long confirmation
beep, and the number is stored.
The display goes off.
continued
Telephone Features 17^'
2.
ID
u
T
o
3
ID
■n
ID
fil
ID
l/i
One-touch dialing (continued)
Note
Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• If you have entered a wrong number in step 3 and have not pressed
(PGMA/OL) (step 4) yet, just turn Jog Dial down to erase it. Then enter the
correct number.
• You may press Jog Dial instead of ( PGMAtOL) in step 4.
To store a number to be dialed via Private Branch Exchange
(PBX)
Before entering a phone number in Step 3 on page 17, do as follows:
1 Enter the outside line access digit (e.g., 9).
2 Press (PAUSE).
To change a stored number
1 Press (PGMA/OL).
2 Press one of the ONE-TOUCH DIAL buttons ((X) to (U)>).
The current number appears on the display.
3 Turn Jog Dial down to erase the current number.
4 Enter a new number.
5 Press (PGMA/OL).
Note
You can replace the stored number with a new number, but you can't just erase it.
Making calls with one-touch dialing
1 Press (TALK) and wait until "TALK" appears on the display.
2 Press one of the ONE-TOUCH DIAL buttons ((X) to (cT).
The phone number stored on the one-touch dialing button
will appear on the display and will be dialed.
To check the phone number before one-touch dialing
While the handset isn't in use, press one of the ONE-TOUCH DIAL
buttons ((A) to (Tc)).
The number stored on the button appears on the display for five
seconds. To dial the number, press (talk) while the number is
displayed.
18“ I Telephone Features
Phone Directory
You can dial a number by scrolling through the Phone Directory.
You can store up to 50 numbers.
Storing phone numbers and names
Example; to store "SONY" "123-4567"
Press (PGMA/OL).
I M n n i / ■
=:()IRECTdR^=flREft
If "DIRECTORY" is not flashing, turn
Jog Dial down to make it flash.
Press Jog Dial.
"ENTER NAME" appears.
Enter the name using the dialing keys.
You can enter up to 15 characters.
Press a dialing key until the desired
character appears. (See the character
Character table
Key
CD
(D
CD
CD
® ■
®
®
CD
CD
Character
1
A-»B-»C-»2
D-»E->F—>3
J-»K-»L->5
M-»N-*0-»6
P-+Q-► R-► S-► 7
T ->-U -► V -► 8
w-*x-»Y—
0
*
»
table for details.)
Enter successive characters in the same
way.
To enter two characters assigned to the
same key, or to enter a "space", turn
Jog Dial up to move the cursor to the
right.
Example: to enter "SONY", press (T)
four times (S), press three times
(O), turn Jog Dial up to move the
cursor, press (6} twice (N), and press
CD three times (Y).
so#
continued
£.
(D
T>
T
o
3
■n
№
fil
A
Ui
Telephone Features 19'
Phone Directory (continued)
Press (PGMA/OL).
"ENTER NUMBER" appears.
Enter the phone number.
You can enter up to 16 digits, including a tone
SONY .,j,
12345#
and a pause, each of which is counted as one digit.
\J Press (PGMA/OL).
You hear a long confirmation beep, and the name and the number are
stored. The display goes off.
Notes
• If you try to save a 51st phone number, you will hear five short error beeps
and "MEMORY FULL" will be displayed. You cannot store the phone
number. To store another phone number, erase one of the stored phone
numbers (see page 21).
• Do not allow more than 20 seconds to elapse between each step of the
procedure.
Tips
• If you have entered a wrong name or number in step 3 or 5, turn Jog Dial
down to erase it. Then enter the correct name or number.
You may press Jog Dial instead of (PGM/VOL) in steps 4 and 6.
To store a number to be dialed via PBX, follow the steps on page 18 when
entering a phone number.
Changing a stored name and/or phone
number
1 Display the name and phone number you want
to change by doing steps 1 and 2 on page 22.
2 Press Jog Dial.
20™ I Telephone Features
SONY
1234567
ERASE
T'234^67
3 Turn Jog Dial up to make "PGM" flash and press
Jog Dial.
The cursor flashes af fhe last character of the
name.
4 Turn Jog Dial down to erase fhe characters and
enter the new name.
If you want to change only the number, skip this
step.
5 Press Jog dial.
The cursor flashes at the last digit of the phone
number.
6 Turn Jog Dial down to erase the number and enter the new
number.
If you don't want to change the number, skip this step.
7 Press Jog Dial.
You hear a long confirmation beep and the name and/or the
number is changed.
123^567
SMITH,u,
12345^^:
Erasing a memory location
1 Display the name and phone number you want
to erase by doing steps 1 and 2 on page 22.
2 Press Jog Dial.
3 Turn Jog Dial up to make "ERASE" flash and
press Jog Dial.
4 Turn Jog Dial up to make "YES" flash, then press Jog Dial.
You hear a long confirmation beep and the memory location
is erased-.
ERfiSE=Wd=YES
123456r
continued
Telephone Features 21^
■o
m
3T
o
3
a
■n
(D
Dl
1+
C
“I
(D
V)
Phone Directory (continued)
Making calls from the Phone Directory
1
Press Jog Dial twice.
"DIRECTORY" appears on the
display.
Display the name and phone number
you want to call.
To search in alphabetical order: Turn
Jog Dial up or down.
To search by entering the initial
character: Press the dialing key of the
desired character, then turn Jog Dial.
SONY
1234567
3 Press Jog Dial.
Hr Press Jog Dial again.
The phone number will be dialed.
Tip
You mav press (TALK) to make a call instead of doine steps 3 and 4.
About the search order
The names appear in the following order when you turn Jog Dial up or
down.
Alphabetical order: ABC...XYZ <—► symbols*
t
__________________
‘ Symbols appear only when you stored the number having the symbol from
the Caller ID list.
Initial character: To search for "SONY" for example, press CZ) and
then turn Jog Dial to search through the names starting with P, Q, R,
Sor 7.
22“ I Telephone Features
ERASE
•0-9
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