Sony SOV32, Xperia Z5 Basic Manual

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Page 1

BasicManual

･ Xperia™ Z5

･ Sony Mobile TV antenna cable 02

（02SOHSA）

*1 Including warranty

･取扱説明書 (Instruction Manual) (Japanese) ･ Xperia

™

Z5のご利用にあたっての注意事項 (Cautions on using

Xperia

™

Z5) (Japanese)

･設定ガイド (Setting Guide) (Japanese)

c d ef

a b

v w

IC (metal) part

Front Back

au Nano IC Card 04

Tray

Projection

Tra y

Slide PinchFlick (swipe)

c g

SOV32

Preface

Thank you for buying "Xperia™ Z5" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) and "取扱説明書（詳細版） (Full Instruction Manual)" (Japanese) to ensure safe use and handling.

Packaged items

Before your start using the product, make sure that you have all the following packaged with the product.

The following items are not included in the package.

･ microSD memory card ･ AC adapter ･ Earphones

･ Desktop holder ･ microUSB cable

❖Information

･ Purchase a specified charger (sold separately). ･ The battery is built into the product. ･ Illustrations used in this manual are just images for explanations.

They may be different from actual ones.

About Operating Instructions

■ Basic Manual (this manual)

Handles only basic operations for main features. For detailed descriptions on various functions, refer to the "Basic Manual" (Japanese) app installed on the product or "取扱説明書（詳細版） (Full Instruction Manual) (Japanese)" available on the au homepage.

http://www.au.kddi.com/support/mobile/guide/manual/

･ Company names and product names referred to in this

manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual.

■ "Basic Manual" (Japanese) app

This product allows you to use the "Basic Manual" (Japanese) app on the product to confirm detailed operational procedures. Certain functions can be directly activated from the app screens on which their operations are described.

From the Home screen, [ ][お客さまサポート (Customer support)][Basic Manual] (Japanese)

･ When you activate for the first time, follow the onscreen

instructions to download and install app.

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■ For Those Requiring an English Instruction Manual

You can download the English version of the instruction manual from the au homepage (available in approximately one month after the product is released).

Download URL: http://www.au.kddi.com/english/support/manual/

Regarding notations used in this document

･ In this manual, keys (key icons) are represented by

simplified illustrations such as b, h, n, O, k.

･ Operations of tapping menu items/icons/buttons on the

screen etc. are indicated as [(name of the item etc.)].

･ Screen illustrations shown in this manual may look different

from the actual screens. In some cases, minor details or a part of a screen may be omitted.

･ In this manual, "microSD

memory card" and "microSDXC abbreviated as "microSD memory card" or "microSD".

･ All of the indicated amounts exclude tax unless otherwise

specified.

･ "The Company" as appears in the manual refers to the

following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Mobile Communications Inc.

Using au

It is an app which allows you to use Message Board) service, Mail) service that distributes Warn ing),

災害対策

災害・避難情報

™

memory card", "microSDHC™

™

memory card" are

(au Disaster Countermeasure)

緊急速報メール

(Disaster and Evacuation Information)

災害用伝言板

緊急地震速報

(Disaster

(Emergency Rapid

(Earthquake Early

and

津波警報

(Disaster Voice Messaging Service), and related information).

From the Home screen, support)]

au災害対策 (au Disaster Countermeasure) menu appears. An agreement screen regarding the use or an initial setting screen appears for the first time you activate this program. Follow the onscreen instructions.

■ Using 災害用伝言板 (Disaster Message Board)

Disaster Message Board service enables you to register information of well-being from an area of distress via LTE NET in case of large-scale disaster such as earthquake with a seismic intensity of over 6 lower.

(Tsunami Warning),



[au

災害対策

災害用音声お届けサービス

災害関連情報

[][お客さまサポート (au Disaster Countermeasure)]

(Disaster

(Customer

1 au災害対策 (au Disaster Countermeasure) menu[災害

用伝言板 (Disaster Message Board)]

❖Information

･ To register information of well-being, E-mail address

(〜ezweb.ne.jp) is required. Set up E-mail address beforehand.

■ Using 緊急速報メール (Emergency Rapid Mail)

Emergency Rapid Mail is a service that distributes Earthquake Early Warning or Tsunami Warning delivered from the meteorological bureau or Disaster and Evacuation Information delivered from the government or local public organization to all au cell phones in specified areas simultaneously. When you receive Earthquake Early Warning, ensure your safety and take proper action according to the situation around you. When you receive a Tsunami Warning, draw away from sea coast immediately and evacuate to safe place such as upland or well-built high building.

1 au災害対策 (au Disaster Countermeasure) menu[緊急

速報メール (Emergency Rapid Mail)]

❖Information

･

Reception of Emergency Rapid Mail is notified by a special warning tone and vibration. It is not possible to change the warning tone.

*Earthquake Early Warning is notified by warning tone and voice

sound ("地震です" (It is an earthquake)), and vibration.

･ The warning tone does not sound when receiving

Emergency Rapid Mail during a call.

･ Earthquake Early Warning may not arrive before strong

tremors in areas near the epicenter.

･ Tsunami Warning is a major tidal wave/seismic sea wave

notification delivered from the meteorological bureau to the area including target coast.

･ Disaster and Evacuation Information is a service that

distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments. The service is available only in Japan (it cannot be used overseas).

･･ No information fee or communication charge is required for

receiving Emergency Rapid Mail.

･ KDDI is not liable for damages suffered by customers

resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.

･ Refer to the Japan Meteorological Agency web page for details

about distribution of Earthquake Early Warning.

http://www.jma.go.jp/

･ You cannot receive Emergency Rapid Mail when your cell

phone is turned off.

･ Emergency Rapid Mail may not be received if you are in a

place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.

･ You cannot receive the Emergency Rapid Mail that the

reception is failed.

･ This delivery system is different from Earthquake Early

Warning provided through TV, radio, or other communication procedures, which means that the time the Earthquake Early Warning arrives may vary.

･ Information from someplace other than your current location

may be received.

■ Using 災害用音声お届けサービス (Disaster Voice

Messaging Service)

Disaster Voice Messaging Service is a service which allows you to record your voice using smartphone and send someone you want to inform your well-being in case of a large-scale disaster.

災害対策

音声お届けサービス

❖Information

･ To u se W i - F i®, initial settings via 4G (LTE/WiMAX 2+) network

is required.

･ Voice message can be recorded for up to 30 seconds. ･ Voice messages cannot be saved or played if the product

does not have available memory.

■

Using

You can check history of Disaster and Evacuation Information delivered by local government, disaster related information portal, etc.

連情報

onscreen instructions

(au Disaster Countermeasure) menu[

(Disaster Voice Messaging Service)]

災害関連情報

災害対策

(au Disaster Countermeasure) menu[

(Disaster related information)]Follow the

(Disaster related information)

災害用

災害関

Getting Ready

Names and functions of parts

a Headset connection

terminal

b Second microphone

Reduces noise to make easy to listen

c Notification LED d Front camera e Earpiece/Speaker f Proximity/Light sensor:

Switches touch panel on and off to prevent from erroneous operation during a call/Auto-control for display brightness

g Display (Touch panel) h Microphone/speaker i OPower key/Screen

lock key/Fingerprint sensor

j Volume key/Zoom key k kCamera key l Camera lens m GPS/Built-in antenna n Wi-Fi®/Bluetooth® antenna part o Flash/Photo light

p mark

q au Nano IC Card 04 r Back cover s Wi-Fi® antenna t Nameplate u Built-in antenna v Strap hole w microUSB connection

terminal

x microSD memory

card/au Nano IC Card 04 slot

*1 Do not jab with a sharp object such as a needle. Doing so may

cause a fault.

*2 The antenna is built in. Covering around the antenna by the

hand may affect the quality of call/communication.

*3 Back cover is not removable. Removing so forcibly might cause

damage or a fault. Also, battery is built into the main unit and not removable by customers.

*4 Do not remove the nameplate with stickers of CE mark, FCC ID

and IMEI information printed.

n o

au Nano IC Card 04

Your phone number etc. is recorded in the au Nano IC Card 04. The product is compatible only with au Nano IC Card 04. You

cannot use the product with an IC card other than au Nano IC Card

04.

Attaching/removing the au Nano IC Card 04

Before attaching/removing the microSD memory card, make sure to turn off the product.

■ Attaching the au Nano IC Card 04

1 Open the microSD memory card/au Nano IC Card 04 slot

cover while hooking the groove with your fingernail

2 Hook the projection of the tray with your fingernail to

slide the tray straight out, then remove the tray from the product

3 Set au Nano IC Card 04 into the tray with IC (metal) part

facing up

Pay attention to the orientation of notch.

Notch

Tray

4 Insert the tray with the card into the main unit and then

press it all the way

Pay attention to the direction of inserting tray.

Tra y

5 Close the microSD memory card/au Nano IC Card 04

slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

■ Removing au Nano IC Card 04

1 Open the cover while hooking the groove of microSD

memory card/au Nano IC Card 04 slot cover with your fingernail

Hook the projection of the tray with your fingernail to slide the tray straight out, then remove the tray from the main unit

3 Remove au Nano IC Card 04 out of the tray, insert the

tray into the main unit and then press it all the way

Pay attention to the direction of pushing the tray.

4 Close the microSD memory card/au Nano IC Card 04

slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

❖Information

･ Note the following points, otherwise handling the au Nano IC

Card 04 may cause malfunction or damage.

･ Do not touch the IC (metal) part of the au Nano IC Card 04. ･ Insert in the correct direction. ･ Do not use force to attach or remove.

･ Do not lose the au Nano IC Card 04 after it has been

removed.

･ Do not insert au Nano IC Card 04 with conversion adapter

attached. Doing so may cause a fault.

Attaching/Removing microSD memory card

Before attaching/removing the microSD memory card, make sure to turn off the product.

■ Attaching microSD memory card

1 Open the microSD memory card/au Nano IC Card 04 slot

cover while hooking the groove with your fingernail

Hook the projection of the tray with your fingernail to slide the tray straight out, then remove the tray from the product

3 Set microSD memory card into the tray with IC (metal)

part facing up

IC (metal) part of microSD memory card

Tray

4 Insert the tray with the cards into the main unit and

press it all the way

Pay attention to the direction of inserting the tray.

5 Close the microSD memory card/au Nano IC Card 04

slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

❖Information

･ Insert a microSD memory card in the appropriate direction.

Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage.

･ Do not touch the terminal of the microSD memory card.

■ Removing microSD memory card

1 Open the microSD memory card/au Nano IC Card 04

slot cover while hooking the groove with your finger

2 Hook the projection of the tray with your fingernail to

slide the tray straight out, then remove the tray from the product

3 Remove the microSD memory card out of the tray,

insert the tray into the main unit and then press it all the way

Pay attention to the direction of inserting the tray.

4 Close the microSD memory card/au Nano IC Card 04

slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

Charging

When you purchase your product, the internal battery is not fully charged. Charge the battery before use.

❖Information

･ When the charging starts, notification LED lights according to

the battery level. To check the battery level, see the status bar in the top of the Home screen. Alternatively, from the Home screen, [][Settings][About phone][Status] and see "Battery level".

･ When you start charging with the product powered off, the

power turns on even though operation is not available. Follow the instructions of each airline or medical facility for the use of cell phones on their premises.

･ It may take longer to complete for charging with a PC or

while using the camera function.

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■ Charging with the AC Adapter

Charging with Common AC Adapter 05 (sold separately) is explained.

Insert the microUSB plug of Common AC Adapter 05 (sold separately), with the engraved side ( into the microUSB connection terminal of the product

▲

) facing up, straight

2 Insert the power plug of Common AC Adapter 05 (sold

separately) into an outlet

Notification LED lights on the product.

Notification LED

3 When charging is complete, remove the microUSB plug of

4 Remove the power plug of Common AC Adapter 05

microUSB connection terminal

Common AC Adapter 05 (sold separately) from the product

(sold separately) from the outlet

microUSB plug

Common AC adapter 05 (sold separately)

100V AC outlet

■ Charging with the DC Adapter

You can charge from cigarette lighter socket in a car by using Common DC Adapter 03 (sold separately). For details, refer to instruction manual of Common DC Adapter 03 (sold separately).

■ Charging with a PC

The followings describe charging procedure by connecting the product to chargeable USB port on a PC using microUSB cable 01 (sold separately).

1 Insert the microUSB plug of microUSB cable 01 (sold

separately), with the engraved side ( ) facing up, straight into the microUSB connection terminal of the product

2 Insert the USB plug of microUSB cable 01 (sold

separately) into the USB port of a PC

Notification LED lights on the product. When a confirmation screen for software installation appears on the product, tap "SKIP" or "INSTALL".

3 When charging is complete, remove the microUSB plug

of microUSB cable 01 (sold separately) from the product and close the microUSB connection terminal cover firmly

4 Remove the USB plug of microUSB cable 01 (sold

separately) from the USB port of the PC

Turning on (Initial settings)

Turning the power on

1 O (over 1 sec)

The product vibrates and after a while the lock screen appears. When you turn on the product for the first time, follow the onscreen instructions to set the initial settings.

2 Swipe (flick) the screen up

■ Turning the power off

1 O (over 1 sec) 2 [Power off]

❖Information

･ Press O (over 1 sec) u Long-touch "Power off" u [OK]

to restart the product in safe mode (a function that enables to start the product in a status equivalent to the status at the time of purchase).

■ Force-quitting

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Groove

❖Information

･

Pressing the OFF button (yellow) by a sharp object such as needle may cause malfunction.

･

Alternatively, press and hold O and upper part of the volume key at the same time for approximately three seconds, and release your finger after it vibrates three times.

OFF button (yellow)

Initial settings

When you turn on the product for the first time, follow the onscreen instructions to set language, functions, service, etc. For details, refer to "Setting Guide".

❖Information

･ To change the language later, from the Home screen, [ ]

[設定 (Settings)][言語と入力 (Language & input)] [地域／言語 (Language)]. To make settings for au service etc., from the Home screen, [ ][Settings] [au Settings Menu][au Easy Setting].

Setting Screen lock

When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations. When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.

1 While the screen is displayed, O

■ Unlocking screen

The lock screen appears when turning the power on or the screen backlight on by pressing O.

1 Swipe (flick) the screen up on the lock screen

❖Information

･ On the lock screen, swipe " " or " " to activate "Phone"

app or "Camera" app, respectively.

Basic Operation

Key icons

The followings are the main functions of b, h, n keys located at the bottom of the screen.

Back

Home

Recently used apps

b h

Return to the previous screen. Close a dialog box, menu, or the Notifications panel.

Display the Home screen. Long-touch and drag it to " " to activate "Google" app.

Display recently used apps on a list and activate or end them from the list. Also, you can use small apps.

Using the touch panel

The display of the product is a touch panel operated by touching it with your finger.

■ Tap/Double-tap

Tap: Gently touch a screen and then immediately release your finger. Double tap: Touch the same position twice.

■ Long-touch

Keep touching an item with your finger.

■ Slide

While your finger is gently touching the screen, trace it to the desired direction to move over.

■ Flick (swipe)

Operate the screen by quickly moving (flicking) your finger up/down or left/right.

■ Pinch

Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.

■ Drag

Keep touching an item or icon, trace it to the desired direction to move.

Home screen

Home screen consists of multiple screens. Slide or flick left or right to move to the adjacent screen. Tap h to return to the Home screen any time.

a Google Search b Widgets c Shortcuts (Apps) d Home screen position

Indicates which screen of the several Home screens you are in.

e Wallpapers f Folders (Google, 基本機能

(Basic functions))

g Apps key

Adding to Home screen/Editing Home screen

You can change wallpaper or theme of the Home screen and add/delete/move shortcuts of apps, widgets, folders, etc. on the Home screen.

1 Long-touch an area of the Home screen where no icons

are displayed

Page 2

Forinquiries,call:CustomerServiceCenter Forgeneralinformation,chargesandoperationinformation

(tollfree)

Forlossortheft(tollfree)

Businesshours:24hourslivesupport

Incaseabovenumbersarenotavailable(tollfree)



0120-977- 033



(exceptOkinawa)



0120-977- 699

(Okinawa)

Fromaucellphones:

113

withoutareacode

Fromﬁxed -linephones:



0077-7-113

Fromﬁxed -linephones:



007 7-7-111

Fromaucellphones:

157

withoutareacode

October2015,1stEdition

1299-0021.1

KeitaiGuaranteeServiceCenter

Forloss,theft,damage

(tollfree)

Fromﬁxed-linephones/aucellphones,

0120-925-919

Businesshours9:00−21:00(7daysaweek)

Businesshours9:00−20:00(7daysaweek)

CellphoneandPHSoperatorscollectandrecycleunusedtelephones, batteriesandbatterychargersatstoresbearingthelogoregardless ofbrandandmanufacturertoprotecttheenvironmentandreuse valuableresources.

Soldby:KDDICORPORATION, OKINAWACELLULARTELEPHONECOMPANY Manufacturedby:SonyMobileCommunicationsInc.

PRESSI NGZEROWI LLCONN ECTYOUTOANOPERATOR AFTERC ALLIN G157ONYOURauCEL LPHON E.

濡れた状態での充電は、異常な発熱・焼損などの原因となり大変危険です。

2 Widgets & Apps Add shortcuts of widgets or

apps.

Wallpapers Album Select an image from albums

Live Wallpapers

Photos Select an image from photos

(Xperia Wallpaper)

Themes Set the wallpapers etc. for the

Home Settings Set size of icons on the Home

to set as a wallpaper. ･ To set image range, adjust

cropping area by dragging, etc.

Select a content from albums to set as a wallpaper.

to set as a wallpaper.

™

Select an image to set as a wallpaper. ･ Images displayed to the

right of "Photos"/"Live Wallpapers" are "Xperia Wallpaper".

Home screen or the lock screen.

screen or app screen.

■ Adding a folder

1 From the Home screen, long-touch an icon 2 Drag the icon onto another icon

■ Deleting shortcuts/widgets/folders

1 From the Home screen, long-touch an icon or a folder

you want to delete

2 Drag the icon or the folder to "Remove from Home

screen"

To delete a folder, then tap "DELETE". It also deletes shortcuts etc. in the folder.

❖Information

･ Long-touch a shortcut, widget, or folder icon to move.

Using the Apps screen

You can call up functions from the Apps screen. App icons installed to the product are also displayed.

･

You may incur communication charges depending on the

™

function.

■ Starting an app

■ Downloading apps

You can download and install apps or games, etc. by using Google Play. ･ To use Google Play, you need to set a Google account. For

details, refer to "Setting Guide".

■ Deleting (uninstalling) apps

Before deleting installed apps, back up contents related to the app that you want to save including data saved in the app. ･ Some apps may not be deleted.

Knowing the status of the product

■ Status bar

The status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.

1 From the Home screen, [ ]

Slide or flick left or right to switch the Apps screen.

2 Tap an app to use

Some apps are stored in a folder.

■ Main apps

, Phone, Contacts Play Store

, E-mail, SMS , Camera, Album

Chrome Maps

Settings ,

Calendar Basic Manual

Google, Voice Search

■ Examples of notification icon

New Gmail message

New PC mail message

New E-mail (@ezweb.ne.jp) message

New SMS/Receiving notification service message, New Receiving notification

Talking*1/Calling

Missed call

USB connecting

Wi-Fi® open network available

*1 Appears when switched to another screen such as the Home screen.

■ Main status icons

, Signal level (Level 4, Out of service area)

, 4G (LTE/WiMAX 2+) data communication

, Battery level (100%, Charging)

,Wi-Fi

*1 Two types of network, "LTE" and "WiMAX 2+" can be used. "4G"

appears on the screen for both networks. The company determines which network is less busy depending on the condition of the line to connect.

status

(Available, data transferring or

downloading)

Silent mode (Vibrate) is set

Silent mode (Mute) is set

Airplane mode is activated

connected, Wi-Fi® communicating

■ Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding apps.

❖Information

･ To delete a notification, flick the notification left or right. ･

Some notifications may not be deleted depending on the content.

･ Alternatively, you can check notifications by swiping

(flicking) down on the lock screen. Or set to hide or keep showing notifications on the lock screen.

■ Notification LED

Notification LED informs charging prompt, battery level while charging, missed calls, new mails, etc. by turning on or flashing.

Status Description

Red The battery is charging when the remaining

Orange The battery is charging when the remaining

Green The battery is charging when the remaining

Flashing red

Flashing white

*1 Notification LED flashes while backlight is turned off.

❖Information

･ Flashing of Notification LED three times in red when

pressing O with the power off indicates that the remaining battery is not sufficient.

･ When you start charging with the product powered off, the

notification LED turns in red. When the status of battery appears on the display, however, the notification LED lights in color that indicates the battery level.

battery level is 14% or lower.

battery level is 15% - 89%.

battery level is 90% or higher.

The remaining battery level is 14% or lower.

Indicates missed call, new Gmail message, new SMS message.

■ Checking own phone number

1 From the Home screen, [ ][Settings] 2 [About phone][Status][SIM status]

The phone number of the product is shown under "My phone number".

❖Information

･ Alternatively, from the Home screen, [ ][Contacts]

[Myself] to check your phone number.

■ Setting the silent mode (Vibrate)

1 Press the volume up key or down key 2 []

The icon for the volume adjusting bar changes to . Tap " " to adjust volume of ringtone, media sound or alarm.

■ Setting the silent mode (Mute)

1 Press the volume up key or down key 2 [][]

The icon on the volume adjusting bar turns to .

❖Information

･ When the "silent mode" is set, sounds for shutter, shooting

start/end sound when shooting videos, alarm, playback of video, or music, etc. are not muted.

･ Raising the volume by pressing the volume up key in the

silent mode, or adjusting volume of "Ring volume" of "Sound & notification" in the silent mode (Vibrate) cancels the silent mode.

■ Setting Airplane mode

When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi NFC Reader/Writer, P2P function) are turned off.

function, Bluetooth® function,

1 From the Home screen, [ ] u[Settings] u[More] 2 [ ] of "Airplane mode"

Entering characters

Use software keyboard to enter characters. To display the software keyboard, tap a character input box on the character entry screen for adding contacts, creating a message, etc.

■ Switching software keyboards

With "International keyboard", you can use QWERTY keyboard to enter characters, Numeric keypad to enter numbers and symbols, and Symbol keypad for more symbols.

1 Tap a character input box

QWERTY keyboard appears.

2 Tap [ ] to display Numeric keypad

For Symbol keypad, tap " " on the Numeric keypad.

❖Information

･ Tap " " at the bottom of the screen to hide the software

keyboard.

･ Tap " " to delete the character before the cursor. ･ Switch between lower-case " ", upper-case " " and

caps " " on QWERTY keyboard.

･ When using QWERTY keyboard, touch and hold a character

to select a character variant.

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Support

Introduction of related accessories

For details, refer to the instruction manual for each device.

･ Sony Mobile TV antenna cable 02 (02SOHSA) ･ Sony Mobile Desktop Holder 01 (01SOPUA) (sold

separately)

･ Common AC Adapter 05 (0501PWA) (sold separately) ･ Common DC Adapter 03 (0301PEA) (sold separately) ･ microUSB cable 01 (0301HVA) (sold separately) ･ microUSB cable 01 Navy (0301HBA) (sold separately) ･ microUSB cable 01 Green (0301HGA) (sold separately) ･ microUSB cable 01 Pink (0301HPA) (sold separately) ･ microUSB cable 01 Blue (0301HLA) (sold separately) ･ au Carrying Case G Black (0106FCA) (sold separately)

❖Information

･

For the latest information on accessories, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.

･ Accessories described above can be purchased from the

au Online Shop. Some accessories may not be purchased due to the availability.

http://auonlineshop.kddi.com/

Troubleshooting

Before you assume that the product is malfunctioning, check the following:

Symptom What you should check

Power is not turned on even though O is pressed

The power goes off Is the internal battery charged?

The power turns off while activation screen is displayed

The screen freezes and the power cannot be turned off

(Out of service

area) appears

Is the internal battery charged? Is O pressed for over 1 second?

Is the internal battery charged?

Open the microSD memory card/au Nano IC Card 04 slot cover while hooking the groove with your fingernail, press the OFF button (yellow) with a fine-tipped object for approximately three seconds Release your finger after it vibrates three times. Alternatively, press and hold and upper part of volume key at the same time for approximately three seconds, and release your finger after it vibrates three times.

Is the product out of the service area or in an area where the signal is weak?

Is the built-in antenna covered with hand?

Is au Nano IC Card 04 inserted?

Cannot charge the battery (Notification LED does not light, the battery icon does not change into charging one)

Cannot operate key/ touch panel

Cannot operate touch panel as intended

Charging is not complete

A message such as

"charge the battery" appears

Battery usage time is short

The screen backlight turns off in a short while

Symptom What you should check

Is the specified charging equipment (sold separately) attached properly?

Is the power turned on?

Is "Screen lock" set?

Turn off the power and then turn it on again.

Are you operating with a fingernail or foreign object on the operating screen?

Is the temperature of the product raised or very low?

The battery is almost dead.

Is the battery fully charged? Charge until the notification LED turns green.

Is the internal battery end-of-life?

Is the product used for a long period at places where (Out of service area) appears?

Is set "Sleep" period too short?

Symptom What you should check

The display is dark Is "Brightness level" set to dark?

Is the proximity/light sensor blocked or covered by sticker?

Screen response is slow when you tap on the screen/press the keys

Cannot recognize a microSD memory card

For more details, visit au Customer Support site of au homepage.

http://www.au.kddi.com/support/mobile/trouble/repair

When a large amount of data is saved in the product or transferring largesize data between the product and microSD memory card, the screen response may be delayed.

Is the microSD memory card inserted properly?

Is the microSD memory card unmounted?

Updating Software

You can update the product to the most recent software for optimal performance and to get the latest enhancements. ･ You are charged for data communications when connecting to

the Internet from the product by using packet communication.

･ You are recommended to back up your data before

updating software.

･ For details, visit http://www.sonymobile.co.jp/support/ or

refer to the "Basic Manual" (Japanese) app or "取扱説明書（詳細版） (Full instruction manual)" (Japanese)

available on au homepage.

■ Downloading and updating software

Update files can be downloaded from the Internet web site into the product directly. ･ Note that when Wi-Fi

packet communication takes the place automatically, which may apply communication fees.

communication becomes unstable,

1 From the Home screen, [ ][Settings][About

phone][Software update]

2 [][Refresh]

After-sales service

■ When asking for repair

For repair, contact Keitai Guarantee Service Center.

During the warranty period

Outside the warranty period

❖Information

･ Before handing in the product for repair, make a backup of

the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

･ Recycled parts that meet the Company's quality standards

are sometimes used for repair.

Repairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.

We shall repair the product for a charge as requested by the customer if repair renders it usable.

･ Collected au cell phones by Replacement cell phone

delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.

･ The product which is processed, remodeled, analyzed

(including by modifying or analyzing the software (including by rooting etc.), reverse engineering, decompiling), or repaired by an unauthorized repair office is not covered by the warranty and repair may be refused.

■ Performance parts for repair

The Company retains performance parts for repair of the

™

Xperia

Z5 main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

■ Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

■ Keitai Guarantee Service Plus LTE

An after-sales service membership program on a monthly basis called "Keitai Guarantee Service Plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Keitai Guarantee Service Center.

❖Information

･ You can apply for membership only at the time of

purchasing your au cell phone.

･ Once you cancel the membership, you cannot reapply for it

until you purchase an au cell phone next time.

･ Note that when changing the model or purchasing an extra

cell phone, this service only covers the most recently purchased au cell phone.

･ When an au cell phone is handed over to you or someone

else, the Keitai Guarantee Service Plus LTE membership is also handed over to the successor of the cell phone.

･ When you get a new au cell phone by changing the model or

purchasing an extra cell phone, the "Keitai Guarantee Service Plus"/"Keitai Guarantee Service Plus LTE" membership for the old au cell phone is automatically canceled.

･ Service contents are subject to change without notice.

■ au Nano IC Card 04

The au Nano IC Card 04 is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

■ After-sales service

If you are unsure about anything regarding after-sales service, contact the following service contact.

Customer Service Center (for service canceling procedure in case of loss or theft)

From a land-line phone, 0077-7-113 (toll free) From an au mobile phone, Business hours : 24 hours live support

113

without area code (toll free)

DEFGHBC

Keitai Guarantee Service Center (for loss, theft, damage)

From a land-line phone/From an au cell phone,

Business hours 9:00 – 21:00 (7 days a week)

Online Repair Desk (24 hours a day over the Internet)

* Reception only from PC or smartphone

https://cs.kddi.com/support/n_login.html

･ The App for the Internet acceptance, if "damage", "wet",

"theft" and "loss" are eligible. In the case of spontaneous failure (not the cause damage, such as water wet, but does not power on, the screen does not function or other), it will be accepted by phone for interview is required.

･ To apply for the Internet, you need the e-mail address.

0120-925-919 (toll free)

■ au after-sales service information

Replacement cell phone delivery service

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later Partially damage, water

soak, irreparable damage, theft or loss

Free of charge

Customer charge 1st: 5,000 yen 2nd: 8,000 yen Longtime au users receive a 2,000 yen discount

Non-Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later Partially damage, water

soak, irreparable damage, theft or loss

Holding over and repair

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later

Partially damage

Water soak, irreparable damage

Theft, loss No recompense

Non-Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Spontaneous failure 2nd

year or later

Water soak, irreparable damage

Theft, loss

* Charge amounts are all tax excluded

No recompense

Free of charge Free of charge (three-year

warranty) Customer charge

Upper limit: 5,000 yen Customer charge

10,000 yen

Free of charge

Actual costPartially damage

No recompense (model change)

*1 This discount applies to customers who have used au for 3

years (25 months) or more, and all the lines within that customer's Family Discount. For customers using a data communication device or tablet, this discount applies to customers who are subscribed to a set discount (WIN Single Set Discount or Smartphone Set Discount) and have been under the contract of the line eligible for the set discount for 3 years or more.

❖Information Replacement cell phone delivery service

･

When you have trouble with your au cell phone, replacement cell phone (same model, same color calling to. Return your damaged cell phone within 14 days after the replacement cell phone is delivered.

*1 If the same model in the same color is difficult to provide, a

replacement mobile phone of a model and a color that are specified by KDDI is provided.

･ Available up to twice in a year from the day you use this

service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.

* For details, refer to au homepage.

Holding over and repair

･ Damages and malfunctions intentionally caused by the

customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

･ You cannot receive a refund for the replacement of the outer

casing due to stains, scratches, paint removal, etc. on the outer casing.

) is delivered by

SIM unlock

The product supports SIM unlock. By unlocking SIM lock, you can use non-au SIM cards. ･ The SIM unlock service is provided at the au homepage and

au shops.

･

Some services, functions, etc. may be unavailable when using non-au SIM card. The Company is not liable for any operations.

･ For settings after SIM unlock, operate from the Home screen,

[][Settings][About phone][Status][SIM status] [SIM card status].

･ For details, refer to the au homepage.

https://cs.kddi.com/support/simcard/

Main specifications

Display Approx. 5.2 inches

TRILUMINOS mobile Approx. 16.77 million colors

1,080 x 1,920 dots

Weigh t Approx. 154 g (with internal

battery)

Dimension (W x H x T) Approx. 72 mm x 146 mm x

7.3 mm

Internal memory ROM: Approx. 32GB

RAM: Approx. 3GB

Display for

Image pickup device (type) Camera: Backside-

Camera pixels Camera: Effective pixels

Continuous call time

Continuous stand-by time

Charging time Using Common AC Adapter

Continuous Full Seg watching time

Continuous 1Seg viewing time

Continuous tethering time Approx. 430 min. Wi-Fi

connection number

In Japan Approx. 1,250 min. Overseas (GSM) Approx. 740 min. In Japan Approx. 500 hours Overseas (GSM) Approx. 560 hours

tethering maximum

illumination layered CMOS Front camera: Backsideilluminated CMOS

Approx. 23 million pixels Front camera: Effective pixels Approx. 5.1 million pixels

05 (sold separately): Approx. 130 min.

Approx. 6 hours 30 min.

Approx. 8 hours 40 min.

Bluetooth®Communication

*1 Varies by obstruction between communication devices or radio

wave reception status.

*2 It is a specification according to purpose of use of Bluetooth

device and is defined by Bluetooth

*3 Some contacts data may not be displayed correctly on the other

party's device.

*4 Only suppor ted to a part of car navigation systems. For use,

refer to the au homepage.

❖Information

･ The continuous call time, continuous stand-by time,

continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.

type Output Compliant with Bluetooth

Communication coverage

distance Supported

Bluetooth

profile Radio frequency

band

Compliant with Bluetooth® standard Ver.4.1

standard Power Class 1 Within 10 m with good

visibility

HSP, HFP, PBAP*3, A2DP,

AV RC P, SP P, O P P, H ID , PAN, HOGP, MAP, DUN

2.4 GHz band (2,400 MHz 2,483.5 MHz)

standard.

JKLMN