Sony PM-0803 User Manual

SOL26

Basic Manual

Information

Purchase a specified charger (sold separately).

Illustrations used in this manual are just images for explanations. They may be different from actual ones.

Getting Ready

Names and functions of parts

aHeadset connection terminal

bSecond microphone*1: Reduces noise to make easy to listen.

cNotification LED dProximity sensor:

Switches touch panel on and off to prevent from erroneous operation during a call/Auto-control for display brightness.

eEarpiece

fFront camera

gDisplay (Touch panel)

hMicrophone/speaker*1

imicroSD memory card/au Micro IC Card (LTE) slot

jPower key/Screen lock key:P

kVolume key/Zoom key

lCamera key: k

a b

c d e f

i

j

g

k

l

h

g

Charging with the Desktop Holder

Charging with the supplied Desktop Holder (SOL26PUA) and Common AC Adapter 05 (sold separately) is explained.

1Insert the microUSB plug of Common AC Adapter 05 (sold

separately), with the engraved side () facing up, straight into the microUSB connection terminal of the Desktop Holder

2Insert the power plug of Common AC Adapter 05 (sold separately) into an outlet

3Install the product to the Desktop Holder and move it left or right until it clicks

When the product and the magnetic connector of the Desktop Holder are connected correctly, the notification LED of the product turns on.

Preface

Thank you for buying XXXXXXXX (simply called the "product" from here on).

Before using the product, read "Basic Manual" (this manual)

and " (Full Instruction Manual)" (Japanese) to ensure safe use and handling.

About Operating Instructions

Basic Manual (this manual)

Handles only basic operations for main features.

For detailed descriptions on various functions, refer to the "Instruction Manual" (Japanese) application installed on the

product or " (Full Instruction Manual) (Japanese)" available on the au homepage. http://www.au.kddi.com/support/mobile/guide/manual/

Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual.

"Instruction Manual" (Japanese) application

This product allows you to use the "Instruction Manual" (Japanese) application on the product to confirm detailed operational procedures.

Certain functions can be directly activated from the application screens on which their operations are described.

From the Home screen, [ ]X[ (Customer support)]X[Basic Manual] (Japanese)

When you activate for the first time, follow the onscreen instructions to download and install application.

a

mCamera lens

m n

o

nGPS/Built-in antenna*2

 

 

oBluetooth®/Wi-Fi®/

p

 

antenna part*2

 

q

 

pFlash/Photo light

r

w

qNameplate*4

s

 

r mark

 

t

 

sau Micro IC Card (LTE)

 

tNFC (FeliCa

 

x

 

 

compatible) antenna*2

u

 

uBack cover*3

 

 

 

vBuilt-in antenna*2

 

 

wmicroUSB connection

 

 

terminal

 

y

xDesktop Holder

 

 

 

contact terminal

v

 

yStrap hole

 

 

*1 Do not jab with a sharp object such as a needle. Doing so may cause a fault.

*2 The antenna is built in. Covering around the antenna by the hand may affect the quality of call/communication.

*3 Back cover is not removable. Removing so forcibly might cause damage or a fault. Also, battery is built into the main unit and not removable by customers.

*4 Do not remove the nameplate with stickers of CE mark, FCC ID and IMEI information printed.

CE mark and FCC ID

1Open the au Micro IC Card (LTE) slot cover, and insert a fingernail into the hook at the edge of the label tray, then pull it out straight.

h

4When charging is complete, lift the product to remove while pressing the Desktop Holder

5Remove the Common AC Adapter 05 (sold separately) from the outlet

Charging with the AC Adapter

Charging with Common AC Adapter 05 (sold separately) is explained.

For Those Requiring an English Instruction Manual

You can download the English version of the Basic Manual from the au homepage (available in approximately one month after the product is released).

Download URL: http://www.au.kddi.com/support/mobile/guide/manual/

Safety Precautions

Before you start using the product, make sure to read the "Cautions on using XXXXXXXX to ensure correct use.

Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage: http://www.au.kddi.com/support/mobile/trouble/repair

Regarding notations used in this document

In this manual, keys (key icons) are represented by simplified illustrations such as x, y, r, P, k.

Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].

Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.

In this manual, "microSDTM memory card", "microSDHCTM memory card" and "microSDXCTM memory card" are abbreviated as "microSD memory card" or "microSD".

All of the indicated amounts exclude tax unless otherwise specified.

"The Company" as appears on the product refers to the following companies:

Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: Sony Mobile Communications Inc.

Using au (au Disaster Countermeasure)

You can use (Disaster Message Board) service,(Emergency Rapid Mail) service that distributes(Earthquake Early Warning), (Disaster and Evacuation Information) and (Tsunami Warning), and(Disaster Voice Messaging Service).

1From the Home screen, [au (au Disaster

Countermeasure)]

au (au Disaster Countermeasure) menu appears.

Using (Disaster Message Board)

Disaster Message Board service enables you to register information of well-being from an area of distress via LTE NET in case of large-scale disaster such as earthquake with a seismic intensity of over 6 lower.

1au (au Disaster Countermeasure) menuX[(Disaster Message Board)]

Information

To register information of well-being, E-mail address ( ezweb.ne.jp) is required. Set up E-mail address beforehand.

Using (Emergency Rapid Mail)

Emergency Rapid Mail is a service that distributes Earthquake Early Warning or Tsunami Warning delivered from the meteorological bureau or Disaster and Evacuation Information delivered from the government or local public organization to all au cell phones in specified areas simultaneously.

When you receive Earthquake Early Warning, ensure your safety and take proper action according to the situation around you. When you receive a Tsunami Warning, draw away from sea coast immediately and evacuate to safe place such as upland or well-built high building.

1au (au Disaster Countermeasure) menuX[(Emergency Rapid Mail)]

Information

Reception of Emergency Rapid Mail is notified by a special warning tone and vibration. It is not possible to change the warning tone.

*Earthquake Early Warning is notified by warning tone and voice

sound (" " (It is an earthquake)), and vibration.

Earthquake Early Warning may not arrive before strong tremors in areas near the epicenter.

Tsunami Warning is a major tidal wave/seismic sea wave notification delivered from the meteorological bureau to the area including target coast.

Disaster and Evacuation Information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.

The service is available only in Japan (it cannot be used overseas).

No information fee or communication charge is required for receiving Emergency Rapid Mail.

KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.

Refer to the Japan Meteorological Agency web page for details about distribution of Earthquake Early Warning. http://www.jma.go.jp/

You cannot receive Emergency Rapid Mail when your cell phone is turned off or during a call.

Emergency Rapid Mail may not be received when your cell phone is communicating such as while sending/receiving SMS/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.

You cannot receive the Emergency Rapid Mail that the reception is failed.

This delivery system is different from Earthquake Early Warning provided through TV, radio, or other communication procedures, which means that the time the Earthquake Early Warning arrives may vary.

Information from someplace other than your current location may be received.

Using (Disaster Voice

Messaging Service)

Disaster Voice Messaging Service is a service which allows you to record your voice and send someone you want to inform your well-being in case of a large-scale disaster.

1au (au Disaster Countermeasure) menuX[(Disaster Voice Messaging Service)]

Information

To use Wi-Fi®, initial settings via 4G (LTE/WiMAX 2+)/3G network is required.

Voice message can be recorded for up to 30 seconds.

Voice messages cannot be saved or played if the product does not have available memory.

b

c

d

e

au Micro IC Card (LTE)

Your phone number etc. is recorded in the au Micro IC Card (LTE).

The product is compatible only

au Micro IC Card (LTE)

with au Micro IC Card (LTE). You

 

 

IC (metal) part

cannot use the product with an au

 

 

 

 

IC-card or micro au IC card

 

 

 

 

switched from an au cell phone or

 

 

 

 

au smartphone.

 

 

 

 

Do not insert an au Nano IC Card

 

Front

Back

(LTE) with a conversion adapter.

 

 

 

 

Doing so may cause a fault.

 

 

 

 

3Set au Micro IC Card (LTE) into the tray with IC (metal) part facing up (), insert the tray with the card into the main unit and press it all the way

Pay attention to the orientation of the notch and pressing tray.

Attaching/removing the au Micro IC Card (LTE)

Before attaching/removing the au Micro IC Card (LTE), make sure to turn off the product.

Attaching the au Micro IC Card (LTE)

1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail

2Hook the projection of the tray () with your fingernail to slide the tray straight out, then remove the tray from the product

i

1Open the microUSB connection terminal cover of the product while hooking the groove with your fingernail, and insert the microUSB plug of Common AC Adapter 05 (sold

separately), with the engraved side () facing up, straight into the microUSB connection terminal of the product

2Insert the power plug of Common AC Adapter 05 (sold separately) into an outlet

Notification LED lights on the product.

3When charging is complete, remove the microUSB plug of Common AC Adapter 05 (sold separately) from the product and close the microUSB connection terminal cover firmly

4Remove Common AC Adapter 05 (sold separately) from the outlet

Charging with the DC Adapter

You can charge from cigarette lighter socket in a car by using Common DC Adapter 03 (sold separately). For details, refer to instruction manual of Common DC Adapter 03 (sold separately).

Charging with a PC

The followings describe charging procedure by connecting the product to chargeable USB port on a PC using the microUSB cable of Sony Mobile AC adapter 05 (sold separately).

1Open the microUSB connection terminal cover of the product while hooking the groove with your fingernail, and insert the microUSB plug of the microUSB cable, with the engraved side () facing up, straight into the microUSB connection terminal of the product

4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

Removing au Micro IC Card (LTE)

1Open the cover while hooking the groove of microSD memory card/au Micro IC Card (LTE) slot cover with your fingernail

j

2Insert the USB plug of the microUSB cable into the USB port of a PC

Notification LED lights on the product.

When a screen for installation of software or a screen for new hardware detection appears, skip or cancel it.

3When charging is complete, remove the microUSB plug of the microUSB cable from the product and close the microUSB connection terminal cover firmly

4Remove the USB plug of the microUSB cable from the USB port of the PC

Turning on (Initial settings)

Turning the power on

1P(over 1 sec)

The product vibrates and after a while the lock screen appears.

When you turn on the product for the first time, follow the onscreen instructions to set the initial settings.

2Swipe (flick) the screen up or down

Turning the power off

1P(over 1 sec)

2[Power off]X[OK]

Information

Press Pfor over 1 second and long-touch "Power off" X [OK] to restart product in safe mode.

2Hook the projection of the tray with your fingernail to slide the tray straight out, then remove the tray from the main unit

3Remove au Micro IC Card (LTE) out of the tray, insert the tray into the main unit and then press it all the way

Pay attention to the direction of pushing the tray.

4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

Information

Note the following points, otherwise handling the au Micro IC Card (LTE) may cause malfunction or damage.

Do not touch the IC (metal) part of the au Micro IC Card (LTE).

Insert in the correct direction.

Do not use force to attach or remove.

Do not lose the au Micro IC Card (LTE) after it has been removed.

Attaching/Removing microSD memory card

Attaching microSD memory card

1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail.

2Check the orientation for inserting, and insert it until it clicks

Insert the microSD memory card with the contact side down.

3Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

Information

Insert a microSD memory card in the appropriate direction. Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage.

Do not touch the terminal of the microSD memory card.

Removing microSD memory card

Be sure to unmount microSD memory card before removing.

1From the Home screen, [ ][Settings][Storage][Unmount SD card][OK]

When it is unmounted, " SD card safe to remove" appears on the status bar to notify you that reading and

writing from/to the microSD memory card are disabled.

2Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your finger

k

Force-quitting

1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, press the OFF button (RED) with a fine-tipped object for approximately three seconds, and release your finger after it vibrates three times

Information

Pressing the OFF button (RED) by a sharp object such as needle may cause malfunction.

Alternatively, press and hold Pand upper part of the volume key at the same time for approximately three seconds, and release your finger after it vibrates three times.

Initial settings

When you turn on the product for the first time, follow the onscreen instructions to set language, functions, service, etc. For details, refer to "Setting Guide".

Information

To change the language later, from the Home screen, [ ] X[ (Settings)]X[ (Language & input)]X[

(Language)]. To make settings, from the Home screen, [ ]X[Settings]X[Setup guide]. To make settings

l

for au service etc., from the Home screen, [ ]X[(Customer support)]X[au Easy Setting].

Screen Lock

When the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations.

When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.

1 While the screen is displayed, P

Unlocking screen

The lock screen appears when turning the power on or the backlight on by pressing P.

1 Swipe (flick) the screen up or down on the lock screen

Information

On the lock screen, long-touch "" and drag it to " " to activate the camera.

Basic Operation

Key icons

The followings are the main functions of x, y, r keys located at the bottom of the screen.

x y r

Using (Disaster information/Donation website)

You can check history of Disaster and Evacuation Information delivered by local government, disaster information portal, donation website, etc.

1au (au Disaster Countermeasure) menuX[

(Disaster information/Donation website)]XFollow the onscreen instructions

Do you have everything?

Before your start using the product, make sure that you have all the following packaged with the product.

XXXXXXXX*1

Desktop Holder (SOL26PUA)*1

Sony Mobile TV antenna cable 0202SOHSA

*1 Including warranty

(Instruction Manual) (Japanese)

XXXXXXXX (Cautions on using XXXXXXXX) (Japanese)

(Setting Guide) (Japanese)

The following items are not included in the package.

microSD memory card

AC adapter

Earphones

microUSB cable

f

3Press the microSD memory card all the way until it clicks, then pull out the microSD memory card slowly

" Removed SD card" appears on status bar to inform that the microSD memory card is removed.

4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit

Charging

When you purchase your product, the internal battery is not fully charged. Charge the battery before use.

Information

When the charging starts, notification LED lights according to the battery level. To check the battery level, see the status bar in

the top of the Home screen. Alternatively, from the Home screen, [ ]X[Settings]X[About phone]X[Status] and see "Battery level".

When you start charging with the product powered off, the power turns on even though operation is not available. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.

It may take longer to complete for charging with a PC or while using the camera function.

You cannot charge the battery by connecting the Desktop Holder to a PC.

Be sure to attach the supplied attachment to the Desktop holder when charging. If the product is installed without the attachment attached, charging fails.

Replace the attachment as required. Depending on cover you use, charging may fail.

 

m

 

 

x

Return to the previous screen. Close a dialog

Back

box, menu, or the Notifications panel.

 

 

y

Display the Home screen.

Home

Long-touch and drag it to " " to activate

 

"Google" application or drag it to " " to

 

activate "What's New" application.

 

 

r

Display recently used applications on a list and

Recently

activate or delete them from the list. Also, you

used

can use and set small apps.

applications

 

 

 

Using the touch panel

The display of the product is a touch panel operated by touching it with your finger.

Tap/Double-tap

Tap: Gently touch a screen and then immediately release your finger. Double tap: Touch the same position twice.

Long-touch

Keep touching an item with your finger.

Slide

While your finger is gently touching the screen, trace it to the desired direction to move over.

Flick (swipe)

Operate the screen by quickly moving (flicking) your finger up, down, right, or left.

n

o

p

q

r

s

t

Sony PM-0803 User Manual

Pinch

Touch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.

Drag

Keep touching an item or icon, trace it to the desired direction to move.

u

Checking own phone number

1From the Home screen, [ ]X[Settings]

2[About phone]X[Status]

The phone number of the product is shown under "My phone number".

Information

Alternatively, from the Home screen, [ ] X[Contacts]X [Myself] to check your phone number.

Setting the Silent Mode

Set the ringtone volume to 0. Setting to Silent mode does not mute sounds for shutter, playback of video or music, alarm, etc. And adjusting the volume of ringtone & notifications or pressing upper part of volume key cancels Silent mode.

1P(over 1 sec)

2[ ]/[ ]

Tap " " to set mute (ringtone volume 0) and tap " " to set vibrator.

Information

Alternatively, slide the status bar downward u[Quick settings] u[Sound] to switch the Silent mode settings.

Setting Airplane mode

When airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi® function, Bluetooth® function, NFC Reader/Writer, P2P function) are turned off.

1 P(over 1 sec) u[Airplane mode]

Information

Slide the status bar downward X Tap [Quick settings] X "Airplane" to switch the airplane mode on or off.

Home screen

Home screen consists of multiple screens. Slide or flick left or right to move to the adjacent screen. Tap yto return to the

Home screen any time.

 

 

 

 

 

 

aHome screen position

a

 

 

Indicates which screen of the

 

 

 

 

several Home screens you are

b

 

in.

 

 

 

 

 

 

 

bWidgets

 

 

 

 

 

 

cWallpapers

c

 

 

 

 

dShortcuts (Applications)

 

 

 

 

 

 

 

 

 

 

eMedia folders

d

 

 

 

 

f

f (Basic

 

 

 

 

 

 

 

 

functions folder)

e

 

 

 

 

 

gApplication key

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

d g

d

Adding to Home screen/Editing Home screen

You can change wallpaper or theme of the Home screen and add/delete/move shortcuts of applications, widgets, folders, etc. on the Home screen.

1Long-touch an area of the Home screen where no icons are displayed

Alternatively, pinch-in on the Home screen.

v

Entering characters

Use software keyboard to enter characters.

To display the software keyboard, tap a character input box on the character entry screen for adding contacts, creating a message, etc.

Switching keyboards

With "XperiaTM Japanese keyboard" for Japanese input, you can switch input types between "Keypad" and "QWERTY".

1Tap a character input box

2[] on quick toolbar

When quick toolbar is not displayed, tap "" (when the character mode is "Alphabet"/"Numeric", tap ""/"" to switch to "Hiragana/Kanji" then appears).

3[Switch to QWERTY]/[Switch to keypad]

Information

Tap " " at the bottom left of the screen to hide the software keyboard.

Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter.

Tap " " to delete the character before the cursor.

Tap " " to enter symbols, facemarks etc. from the displayed list.

For details on "XperiaTM Japanese keyboard" for Japanese

input, character input box→[ ]→[ (Operation guide)], see POBox Plus operation guide.

B

For inquiries, call: Customer Service Center

For general information, charges and operation information(toll free)

Business hours 9:00 20:00 (7 days a week) From fixed-line phones: From au cell phones:

0077-7-111 157without area code

For loss or theft (toll free)

Business hours : 24 hours live support

From fixed-line phones: From au cell phones: 0077-7-113 113without area code

In case above numbers are not available (toll free).

0120-977-033 (except Okinawa)

0120-977-699 (Okinawa)

Keitai Guarantee Service Center

For loss, theft, damage.

Business hours 9:00 21:00 (7 days a week) From fixed-line phones/au cell phones,

0120-925-919 (toll free)

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing thelogo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

Sold by: KDDI CORPORATION,

April 2014, 1st Edition

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: Sony Mobile Communications Inc.

1284-1620.1

C

Performance parts for repair

The Company retains performance parts for repair of the XXXXXXXX main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.

Warranty card

At the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.

Keitai Guarantee Service Plus LTE

An after-sales service membership program on a monthly basis called "Keitai Guarantee Service Plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Keitai Guarantee Service Center.

Information

You can apply for membership only at the time of purchasing your au cell phone.

Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time.

Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone.

When an au cell phone is handed over to you or someone else, the Keitai Guarantee Service Plus LTE membership is also handed over to the successor of the cell phone.

I

2

Widgets

 

Add a widget.

 

Apps

 

Add a shortcut of an

 

 

 

application, a setting screen,

 

 

 

etc.

 

 

 

 

 

Wallpapers

Album

Select an image from albums

 

 

 

to set as a wallpaper.

 

 

 

To set image range, adjust

 

 

 

cropping area by dragging,

 

 

 

etc.

 

 

 

 

 

 

Live

Select a content from albums

 

 

Wallpapers

to set as a wallpaper.

 

 

 

 

 

 

Photos

Select an image from photos

 

 

 

to set as a wallpaper.

 

 

 

 

 

 

(XperiaTM's

Select an image to set as a

 

 

Wallpaper)

wallpaper.

 

 

 

Images displayed to the

 

 

 

right of "Photos"/"Live

 

 

 

Wallpapers" are "XperiaTM's

 

 

 

Wallpaper".

 

 

 

 

 

Themes

 

Set the wallpapers etc. for the

 

 

 

Home screen or the lock

 

 

 

screen.

 

 

 

 

Adding a folder

1From the Home screen, long-touch an icon

2Drag the icon onto another icon

w

Support

Introduction of related accessories

For details, refer to the instruction manual for each device.

Desktop Holder (SOL26PUA)

Sony Mobile TV antenna cable 02 (02SOHSA)

Sony Mobile AC adapter 05 (EP880) (sold separately)

microUSB cable 01 (0301HVA) (sold separately)

Common DC Adapter 03 (0301PEA) (sold separately)

au Carrying Case F Black (0105FCA) (sold separately)

au Carrying Case G Black (0106FCA) (sold separately)

Common AC Adapter 05 (0501PWA) (sold separately)

Information

For the latest information on accessories, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.

Accessories described on this page can be purchased from the au Online Shop.

http://auonlineshop.kddi.com/

Troubleshooting

Before you assume that the product is malfunctioning, check the following:

Symptom

What you should check

Power is not turned Is the internal battery charged?

on even though P Is Ppressed for over 1 second? is pressed

D

When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Keitai Guarantee Service Plus"/"Keitai Guarantee Service Plus LTE" membership for the old au cell phone is automatically canceled.

Service contents are subject to change without notice.

au Micro IC Card (LTE)

The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.

After-sales service

If you are unsure about anything regarding after-sales service, contact the following service contact.

Customer Service Center (for service canceling procedure in case of loss or theft)

From a land-line phone, 0077-7-113 (toll free)

From an au mobile phone, 113 without area code (toll free) Business hours : 24 hours live support

Keitai Guarantee Service Center (for loss, theft, damage)

From a land-line phone/From an au cell phone,

0120-925-919 (toll free) Business hours 9:00 – 21:00 (7 days a week)

Online Repair Desk 24 hours a day over the Internet

* Reception only from PC or smartphone https://cs.kddi.com/support/n_login.html

J

Deleting shortcuts/widgets/folders

1From the Home screen, long-touch an icon or a folder you want to delete

2Drag the icon or the folder to ""

To delete a folder, then tap "Delete". It also deletes shortcuts etc. in the folder.

Information

Long-touch a shortcut, widget, or folder icon to move.

Using the Applications screen

You can call up functions from the Applications screen. Application icons installed to the product are also displayed.

You may incur communication charges depending on the function.

Starting an application

1From the Home screen, [ ]

Slide or flick left or right to switch the Applications screen.

2Tap an application to use

Some applications are stored in a folder.

Main applications

,

Phone, Contacts

 

Play Store

 

 

 

 

,

E-mail, SMS

,

Camera, Album

 

 

 

 

 

Browser

 

Maps

 

 

 

 

 

Settings

,

Google, Voice

 

 

 

Search

 

 

 

 

 

Calendar

 

Basic Manual

 

 

 

 

x

Symptom

What you should check

The power goes off

Is the internal battery charged?

 

 

The power turns off

Is the internal battery charged?

while activation

 

screen is displayed

 

 

 

The screen freezes

Open the microSD memory card/au

and the power

Micro IC Card (LTE) slot cover while

cannot be turned off

hooking the groove with your

 

fingernail, press the OFF button (RED)

 

with a fine-tipped object for

 

approximately three secondsu

 

release your finger after it vibrates

 

three times. Alternatively, press and

 

hold Pand upper part of volume key

 

at the same time for approximately

 

three seconds, and release your

 

finger after it vibrates three times.

 

 

(Out of service

Is the product out of the service area

area) appears

or in an area where the signal is weak?

 

 

 

Is the built-in antenna covered with

 

hand?

 

 

Cannot charge the

Is the specified charging equipment

battery (Notification

(sold separately) attached properly?

LED does not light,

 

the battery icon

 

does not change

 

into charging one)

 

 

 

E

The Application for the Internet acceptance, if "damage", "wet", "theft" and "loss" are eligible. In the case of spontaneous failure (not the cause damage, such as water wet, but does not power on, the screen does not function or other), it will be accepted by phone for interview is required.

To apply for the Internet, you need the e-mail address.

au after-sales service information

Replacement cell phone delivery service

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year Free of charge

Spontaneous failure 2nd

 

year or later

Customer charge

Partially damage, water

1st: 5,000 yen

soak, irreparable damage,

2nd: 8,000 yen

theft or loss

 

Non-Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year

Spontaneous failure 2nd

year or later

No recompense

Partially damage, water soak, irreparable damage, theft or loss

Holding over and repair

Keitai Guarantee Service Plus LTE members

Spontaneous failure 1st year

Free of charge

Spontaneous failure 2nd

Free of charge (three-year

year or later

warranty)

 

 

 

K

Downloading applications

You can download and install applications or games, etc. by using Google Play.

To use Google Play, you need to set a Google account. For details, refer to "Setting Guide".

Deleting (uninstalling) applications

Before deleting installed applications, back up contents related to the application that you want to save including data saved in the application.

Some applications may not be deleted.

Knowing the status of the product

Status bar

The status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform missed calls, new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.

Examples of notification icon

New Gmail message

New PC mail message

New E-mail (@ezweb.ne.jp) message

New SMS/Receiving notification service message, New Receiving notification

y

Symptom

What you should check

Cannot operate key/

Is the power turned on?

touch panel

 

 

Is "Screen lock" set?

 

 

 

 

 

 

Turn off the power and then turn it on

 

again.

 

 

 

Cannot operate

Are you operating with gloved hands?

touch panel as

 

 

Are you operating with a fingernail or

intended

foreign object on the operating

 

 

screen?

 

 

 

Charging is not

Is the temperature of the product

complete

raised or very low?

 

 

 

A message such as

The battery is almost dead.

"charge the battery"

 

 

appears

 

 

 

 

Battery usage time

Is the battery fully charged? Charge

is short

until the notification LED turns green.

 

 

 

Is the internal battery end-of-life?

 

 

 

Is the product used for a long period

 

at places where

(out of range)

 

appears?

 

 

 

The screen

Is set "Sleep" period too short?

backlight turns off

 

 

in a short while

 

 

 

 

The display is dark.

Is "Brightness" set to dark?

 

 

 

Is the proximity sensor blocked or

 

covered by sticker?

 

 

 

 

F

Partially damage

Customer charge

Upper limit: 5,000 yen

 

 

 

Water soak, irreparable

Customer charge

damage

10,000 yen

 

 

Theft, loss

No recompense

Non-Keitai Guarantee Service Plus LTE members

 

Spontaneous failure 1st year

Free of charge

 

 

Spontaneous failure 2nd

 

year or later

 

 

Actual cost

Partially damage

 

 

Water soak, irreparable

 

damage

 

 

 

Theft, loss

No recompense

(model change)

 

 

 

* Charge amounts are all tax excluded

Information

 

Replacement cell phone delivery service

When you have trouble with your au cell phone, replacement cell phone (same model, same color) is delivered by calling to. Return your damaged cell phone within 14 days after the replacement cell phone is delivered.

Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.

*For details, refer to au homepage.

Talking*1/ Calling*1/ Receiving

Missed call

USB connecting

Wi-Fi®open network available

*1 Appears when switched to another screen such as the Home screen.

Main status icons

,

Signal level (Level 4, Out of service area)

 

 

,

Data communication status (4G (LTE/WiMAX

 

2+) available*1, 3G available)

,

Battery level (100%, Charging)

 

 

,

Silent mode (Vibration, Mute)

 

 

 

Airplane mode is activated

 

 

,

Wi-Fi®connected, Wi-Fi®communicating

*1 Two types of network, "LTE"/"WiMAX 2+" can be used. "4G" appears on the screen for either network.

The company determines which network is less busy depending on the condition of the line to connect.

Notification panel

If any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.

Information

To delete a notification, tap "Clear" or flick the notification left or right.

Some notifications may not be deleted depending on the content.

 

z

 

 

Symptom

What you should check

Screen response is

When a large amount of data is saved

slow when you tap

in the product or transferring large-

on the screen/press

size data between the product and

the keys

microSD memory card, the screen

 

response may be delayed.

 

 

Cannot recognize a

Is the microSD memory card inserted

microSD memory

properly?

card

 

Is the microSD memory card unmounted?

 

 

 

For more details, visit au Customer Support site of au homepage. http://www.au.kddi.com/support/mobile/trouble/repair

Updating Software

You can update the product to the most recent software for optimal performance and to get the latest enhancements.

You are charged for data communication when connecting to the Internet from the product by using packet communication.

You are recommended to back up your data before updating software.

For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Instruction Manual" (Japanese) application or

" (Full instruction manual)" (Japanese) available on au homepage.

Downloading and updating software

Update files can be downloaded from the Internet web site into the product directly.

G

Holding over and repair

Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.

You cannot receive a refund for the replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.

Main specifications

Display

 

Approx. 5 inches

 

 

TRILUMINOS® Display for mobile

 

 

Approx. 16.77 million colors

 

 

 

 

 

1,080 x 1,920 dots

 

 

 

Weight

 

Approx. 167 g (with internal

 

 

battery)

 

 

Dimension (W x H x T)

Approx. 72 mm x 137 mm x

 

 

10.8 mm

 

 

 

Continuous

In Japan

Approx. 1340 min.

call time

 

 

Overseas

Approx. 800 min.

 

(GSM)

 

 

 

 

Continuous

In Japan

Approx. 640 hours (4G (LTE/

stand-by

 

WiMAX 2+))

time

 

Approx. 670 hours (3G)

 

 

 

 

Overseas

Approx. 710 hours

 

(GSM)

 

 

 

 

When you set screen lock to "Swipe", slide the status bar downward to check the Notification panel without unlocking the screen.

Notification LED

Notification LED informs charging prompt, battery level while charging, missed calls, new mails, etc. by turning on or flashing.

Status

Description

Red

The battery is charging when the remaining

 

battery level is 14% or lower.

 

 

Orange

The battery is charging when the remaining

 

battery level is 15% - 89%.

 

 

Green

The battery is charging when the remaining

 

battery level is 90% or higher.

 

 

Flashing

The remaining battery level is 14% or lower.

red

 

 

 

Flashing

Indicates missed call, new Gmail message, new

white

SMS message.*1

*1 Notification LED flashes while backlight is turned off or lock screen is displayed.

Information

When the remaining battery is not sufficient for turning the product ON, pressing Pmakes LED flash red three times.

When you start charging with the product powered off, the notification LED turns in red. When the status of battery appears on the display, however, the notification LED lights in color that indicates the battery level.

A

Note that when Wi-Fi® communication becomes unstable, packet communication takes the place automatically, which may apply communication fees.

1From the Home screen, [ ]X[ (Tool)]X[Update

Center]

2Tap "System" tabX[ ]

After-sales service

When asking for repair

For repair, contact Keitai Guarantee Service Center.

During the

Repairs will be done based on the terms of

warranty

services of the free-of-charge repair warranty

period

described on the warranty card.

 

 

Outside the

We shall repair the product for a charge as

warranty

requested by the customer if repair renders it

period

usable.

 

 

Information

Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.

Recycled parts that meet the Company's quality standards are sometimes used for repair.

Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.

 

H

 

 

Charging time

Using Common AC Adapter 05

 

(sold separately):

 

Approx. 150 min. (alone)

 

Approx. 160 min. (with Desktop

 

Holder SOL26PUA)

 

 

Continuous Full Seg

Approx. 4 hours 50 min.

watching time

 

 

 

Continuous 1Seg

Approx. 6 hours 40 min.

viewing time

 

 

 

Continuous tethering

Approx. 580 min. (4G (LTE/

time

WiMAX 2+) on WAN)

 

Approx. 790 min. (3G on WAN)

 

 

Wi-Fi® tethering

10

maximum connection

 

number

 

 

 

Information

 

The continuous call time, continuous stand-by time, continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.

L M N

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