Sony PCG-FX370 User Manual

VAIO® All-in-one Notebook Quick Start

PCG-FX300/310/340/350/370/390 (K) (P)

Contents

Welcome.......................................................5
Unpacking Your Notebook .........................................7
Registering Your Notebook ........................................9
Setting up your dial-up connection ...........................10
Setting Up Your VAIO Notebook..............15
Locating Controls and Ports ......................................16
Connecting a Power Source ......................................21
Starting Your Notebook ............................................27
Shutting Down Your Notebook.................................28
Power Saving Modes.................................................29

Adding Memory to Your VAIO Notebook 31

Precautions and Procedures.......................................32
Removing a Memory Module ...................................34
Installing a Memory Module.....................................36
Viewing the Amount of Memory ..............................38
About the Software on Your Notebook ...39
Software Overview....................................................40
Application, Driver, and System Recovery CDs.......45
3
Change text in this variable definition to document title.
Using Your Recovery CDs ....................................... 46
Troubleshooting........................................55
Troubleshooting Your Notebook .............................. 56
Troubleshooting the LCD Screen ............................. 60
Troubleshooting the Mouse and Touchpad .............. 62
Troubleshooting Drives, PC Cards and
Peripheral Devices .................................................... 64
Troubleshooting i.LINK devices .............................. 67
Troubleshooting Software......................................... 68
Troubleshooting the Modem..................................... 70
Troubleshooting Audio ............................................. 71
Troubleshooting the Printer ...................................... 72
Getting Help...............................................73
Support Options ........................................................ 73
Software Support Information .................................. 75
Sony Service Center.................................................. 76
Index...........................................................77
4

Welcome

Congratulations on your purchase of the Sony VAIO® all-in-one Notebook. Sony has combined leading-edge technology in audio, video, computing, and communications to provide you with state-of-the-art personal computing.

Features

Here are just some of the features your VAIO® computer has to offer:
For a complete description of the specifications of your VAIO® Notebook, refer to the Specifications flyer supplied with your notebook.
Exceptional performance — Your notebook includes an Intel® featuring the latest technology, and a V.90/K56flex-compatible modem. optimize performance and portability, Sony has implemented speed controlling technology designed to maximize battery life during mobile computer use. Windows® reported actual CPU speed may not reflect the maximum speed.
Portability — Rechargeable battery pack provides hours of use without AC
power.
Sony audio and video quality — High-quality MPEG1/MPEG2 video, which supports full-screen display and enables you to take advantage of today’s advanced multimedia applications, games, and entertainment software.
Multimedia features — Enjoy the built-in stereo speakers or use headphones (not supplied) to listen to audio and video CDs.
processor*
To
*
The CPU speed will be reduced under certain operating conditions.
† Actual upload and download speeds may vary due to line conditions, Internet Service Pro-
vider (ISP) support, and government regulations.
‡ Depending on the specific model you purchased, speed controlling technology may not be
present.
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VAIO® All-in-one Notebook Quick Start
Microsoft® Windows® operating system — Your system includes the Microsoft® Windows® operating system.
Communications — Access popular online services, send and receive e­mail, browse the Internet, and use fax features.
Optical disc drive (CD-RW/DVD or DVD-ROM) — The CD-RW/DVD Combo Drive utilizes a new optical storage technology that combines the features of both a CD-RW drive and DVD-ROM drive, providing increased storage capacity and a rich multimedia computing experience. Optical drives play DVD-ROM, CD-ROM, CD-RW, and CD-R discs. (The CD-RW/DVD Combo Drive is available on selected models only.)
Your computer’s optical disc drive and other components may differ depending on the specific model you purchased.
6

Unpacking Your Notebook

Remove the following hardware items from the box:
Main unit
*

Power cord

AC adapter

Unpacking Your Notebook

Video cable Rechargeable

battery pack
* Removable floppy disk drive is in the multipurpose bay.

Weight saver

Documents

VAIO® Notebook User Guide — A searchable online help file that contains detailed information on how to use your new notebook. Go to Start, select VAIO Help and Support, and click VAIO User Guide to open this file.

VAIO® Notebook Quick Start — Contains information on unpacking and setting up your notebook, the features of your notebook, the applications included with your system, and how to solve common problems.

Microsoft® Windows® Getting Started guide — Explains how to use the basic features of the Windows operating system installed on your computer.

Notes on Use — Explains notes on using your notebook and offers safety tips.
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VAIO® All-in-one Notebook Quick Start
Specifications Flyer — Details the hardware specifications for your notebook.

Software CDs

Microsoft® Word — Enables you to reinstall Microsoft Word to the VAIO computer you purchased, if the application becomes corrupted or is erased.

Recovery CDs

Application Recovery CD(s) — Enables you to reinstall individual applications if they become corrupted or are erased.
Driver Recovery CD(s) — Enables you to reinstall individual device drivers if they become corrupted or are erased.
System Recovery CD(s) — Enables you to format the C:\ partition of the hard disk drive, then reinstall the operating system and software titles that shipped with your notebook if they become corrupted or are erased.

Other

Packet containing special product offers
Limited Warranty card
8

Registering Your Notebook

Registering Your Notebook
Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your notebook:
Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may be having with your notebook.
Limited Warranty — Protect your investment. See the Warranty Card for more details.
You are prompted to register your computer the first time you turn on the unit. Follow the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you are provided with additional registration opportunities later.
If you did not register your notebook when you first turned it on, following these steps to use the online computer registration service.

1 Make sure your notebook is connected to a phone line.

2 Click the registration icon on the VAIO® desktop.

3 Enter the information requested on the first online registration form. Press
the Tab key to move from box to box.

4 Click the Next button to advance to the next form.

5 Complete the remaining forms by clicking the Next button each time you
complete a form.
6 The notebook automatically transfers your registration information using
your built-in modem and a toll-free telephone number or a local number.
You may sign up for Internet access with a Sony preferred Internet Service Provider.
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VAIO® All-in-one Notebook Quick Start

Setting up your dial-up connection

This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account.

Setting up your Internet connection (Windows XP)

1 Click Start, point to All Programs, Accessories, Communications, and then
click New Connection Wizard. The Location Information screen appears.
Location Information screen
2 Follow the instructions onscreen and then click OK to continue. The Phone
and Modem Options screen appears.
10
Setting up your dial-up connection
Phone and Modem Options screen
3 Select the location from where you are dialing and then click OK. The New
Connection Wizard appears.
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VAIO® All-in-one Notebook Quick Start
New Connection Wizard
4 Follow the onscreen instructions to finish setting up your dial-up connection.
12
Setting up your dial-up connection

Setting up your dial-up connection (Windows 2000)

1 Click Start, point to Programs, Accessories, Communications, and then click
Internet Connection Wizard. The Internet Connection Wizard appears.
Internet Connection Wizard.
2 Follow the onscreen instructions to finish setting up your dial-up connection.
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VAIO® All-in-one Notebook Quick Start
14

Setting Up Your VAIO Notebook

This section describes the following:

Locating Controls and Ports
Connecting a Power Source
Starting Your Notebook
Shutting Down Your Notebook
Power Saving Modes
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VAIO® All-in-one Notebook Quick Start

Locating Controls and Ports

Front

+
1 LCD (Liquid Crystal Display)
7 Battery 1 and 2 indicators
screen
2 Speakers 8 Hard disk drive indicator
3 Keyboard 9 Num Lock indicator
4 Touchpad 10 Caps Lock indicator
5 Left and right buttons 11 Scroll Lock indicator
6 Power indicator
16

Left

Locating Controls and Ports
1 TV out jack 4 i.LINK® (IEEE1394) S400
*
port
2 Microphone jack 5 PC Card slots
3 Headphone jack 6 Battery bay
* i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394
connection. The i.LINK connection may vary, depending on the software applications, oper­ating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. Refer to the documentation that came with your compati­ble i.LINK device for information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions.
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VAIO® All-in-one Notebook Quick Start

Right

1 PPK buttons
2 Power button
3 Optical drive (CD-RW/DVD Combo Drive or DVD-ROM drive
4 Multipurpose bay
* The type of optical drive differs depending on the specific model you purchased.
*
)
18

Back

Locating Controls and Ports
cover
1 Modem port 5 Monitor port
2 USB ports 6 Ethernet port
3 Serial port 7 DC In port
4 Printer port
Only connect 10Base-T and 100Base-TX cables to the Ethernet port. Do not connect any other type of network cable or any telephone line. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port. To connect the unit to the network, contact your network administrator.
There is a ventilation slot located between the Ethernet port and the USB port. Do not cover the ventilation slot when your notebook is on.
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VAIO® All-in-one Notebook Quick Start

Bottom

1 Multipurpose bay release lever
2 Tilt stands
20

Connecting a Power Source

Connecting a Power Source
You can use either AC power or a rechargeable battery pack as a power source.

Using the AC Adapter

1 Plug the cable attached to the AC adapter into the DC In port on the
notebook.

2 Plug one end of the power cord into the AC adapter.

3 Plug the other end of the power cord into an AC outlet.

Connecting the AC adapter

Notebook
DC In
AC adapter (supplied)
Power cord
(supplied)

Notes on the AC Adapter

Your notebook operates on 100V-240V AC 50/60 Hz.
Do not share the AC outlet with other power-consuming equipment, such as
a copy machine or shredder.
You can purchase a power strip with a surge protector. This device prevents
damage to your notebook caused by sudden power surges such as those that may occur during an electrical storm.
Do not place heavy objects on the power cord.
To disconnect the cord, pull it out by the plug. Never pull the cord itself.
Unplug your notebook from the wall outlet if you will not be using the
notebook for a long time.
The LED indicator on the AC adapter may stay on until the AC adapter is
unplugged from your notebook.
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VAIO® All-in-one Notebook Quick Start
When the AC adapter is not used, unplug it from the wall outlet.
Use only the AC adapter supplied. Do not use any other AC adapter.

Using Battery Power

You can use one or two battery packs as a source of power. The second battery pack inserts into the multipurpose bay on the right side of the notebook. (See “Using a Second Battery Pack” in your online User Guide for more information.) Additional battery packs are available as a separate option.
The battery pack that comes with your notebook is not fully charged at the time of purchase. Follow the steps below to insert and charge the battery pack.

To insert the battery pack

1 Locate the battery bay on the left side of the notebook and push the cover
down to open it.
The cover swings out but does not detach.

Battery bay

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Connecting a Power Source
2 Insert the battery pack into the battery bay.

Inserting battery pack

Battery pack (supplied)
The label side should face down
3 Push the battery bay cover up until it clicks.
If the port replicator is attached to your notebook, do not attempt to insert or remove the battery pack. Lifting and turning the notebook with a port replicator attached could cause a temporary loss of power.

To charge the battery pack

1 Connect the AC adapter to the notebook.

2 Insert the battery pack.

The notebook automatically charges the battery. The battery indicator flashes in a double-blink pattern as the battery charges.
3 When the battery is 85 percent full, the battery indicator turns off. This
process takes approximately 1.5 hours if your notebook is turned on.
To charge the battery completely, continue charging for an additional hour. See “Displaying Battery Information” in your online User Guide for more information.
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VAIO® All-in-one Notebook Quick Start

There are two battery indicators on the notebook

Battery indicators
Battery indicators
Battery Indicator Description
1
Indicates the status of the battery pack in the battery bay on the left side of the notebook.
2
Indicates the status of the battery pack in the multipurpose bay on the right side of the notebook.
Battery Indicator Light Status Description
On The notebook is using battery power.
Single blink The battery is running out of power.
Double blink The battery is charging.
Off The notebook is using AC power.
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