Sony PCG-FRV User Manual
VAIO® Computer
Quick Start
PCG-FRV Series
Contents
Notice to Users ............................................5
Setting Up ..................................................13
Unpacking Your Computer .......................................14
Applying Ergonomics ...............................................15
Locating Controls and Ports ......................................16
Getting Started ..........................................21
Turning On Your Computer ......................................22
Using the Touch Pad .................................................26
Registering Your Computer ......................................27
Locating Your VAIO Computer User Guide ............28
Setting Up A Dial-Up Connection ............................30
Turning Off Your Computer .....................................31
Expanding Your Computing Power .........33
Upgrading Memory ...................................................34
Locating Preinstalled Programs ................................34
Caring for Your Computer ........................35
Storing Your Computer .............................................36
Using Cables and Connections..................................36
3
VAIO® Computer Quick Start
Cleaning Your Computer.......................................... 37
Handling the LCD Screen.........................................37
VAIO Recovery Options............................39
About Recovery Options .......................................... 40
About the Recovery Media Kit ................................. 42
Using the VAIO Recovery Wizard ........................... 46
Troubleshooting........................................55
Troubleshooting Your Computer.............................. 56
Troubleshooting the LCD Screen ............................. 59
Troubleshooting the Mouse and Touch Pad .............59
Support Options ........................................................62
Index...........................................................65
4
Notice to Users
© 2003 Sony Electronics Inc. All rights
reserved. This manual and the software
described herein, in whole or in part, may not
be reproduced, translated, or reduced to any
machine-readable form without prior written
approval.
SONY ELECTRONICS INC. PROVIDES NO
WARRANTY WITH REGARD TO THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN
AND HEREBY EXPRESSLY DISCLAIMS
ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE WITH
REGARD TO THIS MANUAL, THE
SOFTWARE, OR SUCH OTHER
INFORMATION. IN NO EVENT SHALL
SONY ELECTRONICS INC. BE LIABLE
FOR ANY INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL
DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING
OUT OF OR IN CONNECTION WITH THIS
MANUAL, THE SOFTWARE, OR OTHER
INFORMATION CONTAINED HEREIN OR
THE USE THEREOF.
Sony Electronics Inc. reserves the right to make
any modification to this manual or the
information contained herein at any time
without notice. The software described herein is
governed by the terms of a separate user license
agreement.
This product contains software owned by Sony
and licensed by third parties. Use of such
software is subject to the terms and conditions
of license agreements enclosed with this
product. Some of the software may not be
transported or used outside the United States.
Software specifications are subject to change
without notice and may not necessarily be
identical to current retail versions.
Updates and additions to software may require
an additional charge. Subscriptions to online
service providers may require a fee and credit
card information. Financial services may
require prior arrangements with participating
financial institutions.
As an ENERGY
STAR® Partner, Sony
Corporation has
determined that this
product meets the
ENERGY STAR ®
guidelines for energy
efficiency.
The International
Equipment Program is an international program
that promotes energy saving through the use of
computers and other office equipment. The
program backs the development and
dissemination of products with functions that
effectively reduce energy consumption. It is an
open system in which business proprietors can
participate voluntarily. The targeted products
are office equipment such as computers,
displays, printers, facsimiles and copiers. Their
standards and logos are uniform among
participating nations.
registered mark.
ENERGY STAR® Of fice
ENERGY STAR is a U.S.
5
VAIO® Computer Quick Start
Sony, DVgate, Handycam, i.LINK, Mavica,
MagicGate™ Memory Stick, Memory Stick,
MovieShaker, VAIO, and the VAIO logo are
trademarks of Sony Corporation. Microsoft,
Windows Media, Windows, Windows NT, and
the Windows logo are registered trademarks of
Microsoft Corporation. Intel, SpeedStep, and
Pentium are trademarks or registered
trademarks of Intel Corporation. PS/2 is a
registered trademark of IBM. Acrobat Reader,
Photoshop, Photoshop Elements, and Premiere
are trademarks of Adobe Systems Incorporated.
PowerPanel is a trademark of Phoenix
Technologies Ltd.
This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited. i.LINK is a
trademark of Sony used only to designate that a
product contains an IEEE 1394 connection. The
i.LINK connection may vary, depending on the
software applications, operating system, and
compatible i.LINK devices. All products with
an i.LINK connection may not communicate
with each other. Please refer to the
documentation that came with your compatible
i.LINK device for information on operating
conditions and proper connection. Before
connecting compatible i.LINK PC peripherals
to your system, confirm their operating system
compatibility and required operating
conditions. All other trademarks are trademarks
of their respective owners.
End User / Product
Activation Requirements
Certain software product(s) included with this
computer may include features such as copy
protection and content management technology.
Use of the software product(s) requires
agreement to applicable end user agreements
and full compliance with applicable product
activation procedures. Product activation
procedures and privacy policies will be detailed
during initial launch of the software product(s),
or upon certain reinstallations of the software
product(s) or reconfiguration of the computer,
and may be completed by Internet or telephone
(toll charges may apply).
Owner’s Record
The model number and serial number are
located on the bottom of your Sony VAIO®
computer. Record the model and serial numbers
in the space provided here, and keep in a secure
location. Refer to the model and serial numbers
when you call your Sony Service Center.
Model Number: PCG-9J1L, PCG-9J2L,
PCG-9J3L
Serial Number:________________________
Safety Information
WARNING
❑
To prevent fire or shock hazard, do not
expose your computer to rain or moisture.
❑ To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified
personnel only.
❑ Never install modem or telephone wiring
during a lightning storm.
❑ Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
6
Notice to Users
❑ Never touch uninsulated telephone wire
or terminals unless the telephone line has
been disconnected at the network
interface.
❑ Use caution when installing or modifying
telephone lines.
❑ Avoid using the modem during an
electrical storm.
❑ Do not use the modem or a telephone to
report a gas leak in the vicinity of the leak.
❑ A socket outlet should be as close as
possible to the unit and easily accessible.
❑ i.LINK, PC Card, and USB connectors are
not supplied with Limited Power Sources.
.
To change the backup battery,
please contact your nearest Sony
Service Center.
Caution: The use of optical
instruments with this product will
increase eye hazard. As the laser
beam used in this product is
harmful to the eyes, do not
attempt to disassemble the
cabinet. Refer servicing to
qualified personnel only.
(For CD-RW/DVD Combo Drive,
CD-ROM drive, DVD-ROM drive)
Danger: Visible and invisible
laser radiation when open. Avoid
direct exposure to beam.
Caution: To reduce the risk of fire,
use only No. 26 AWG or larger
telecommunication line cord.
❑ Pour prévenir tout risque d’électrocution,
ne pas ouvrir le châssis de cet appareil et
ne confier son entretien qu’à une personne
qualifiée.
❑ Ne jamais effectuer l’installation de fil
modem ou téléphone durant un orage
électrique.
❑ Ne jamais effectuer l’installation d’une
prise téléphonique dans un endroit
mouillé à moins que la prise soit conçue à
cet effet.
❑ Ne jamais toucher un fil téléphonique à
découvert ou un terminal à moins que la
ligne téléphonique n’ait été débranche de
l’interface réseau.
❑ Soyez très prudent lorsque vous installez
ou modifiez les lignes téléphoniques.
❑ Évitez d’utiliser le modem durant un
orage électrique.
❑ N'utilisez pas le modem ni le téléphone
pour prévenir d'une fuite de gaz quand
vous êtes près de la fuite.
❑ L’appareil doit être le plus près possible
d’une prise murale pour en faciliter
l’accès.
❑ Des connecteurs i.LINK, PC Card, et
USB ne sont pas fournis avec des Sources
d’Énergie Limitées.
AVERTISSEMENT
❑
Pour prévenir tout risque d’incendie ou
d’électrocution, garder cet appareil à
l’abri de la pluie et de l’humidité.
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VAIO® Computer Quick Start
Pour changer la pile de rechange,
veuillez contacter votre centre de
service Sony le plus près.
Avertissement: L'utilisation
d'instruments optiques avec ce
produit augmente les risques pour
les yeux. Puisque le faisceau
laser utilisé dans ce produit est
dommageable pour les yeux, ne
tentez pas de désassembler le
boîtier. Adressez-vous à un agent
de service qualifié.
(Pour le lecteur Combo de
CD-RW/DVD, le lecteur CD-ROM,
le lecteur DVD-ROM) Danger:
Radiation laser visible et invisible
si ouvert. Évitez l’exposition
directe au faisceau.
Attention : Afin de réduire les
risques d'incendie, n'utilisez
qu'un cordon de communication
N0. 26 AWG ou plus gros.
If you have questions about this product, you
can write to the Sony Customer Information
Service Center at 12451 Gateway Blvd., Ft.
Myers, FL 33913 or find Sony Customer
Service on the Web at:
http://www.sony.com/pcsupport.
Regulatory Information
Declaration of Conformity
Trade Name: Sony
Model No.: PCG-9J1L
PCG-9J2L
PCG-9J3L
Responsible Party: Sony Electronics
Inc.
Address: 680 Kinderkamack
Telephone:
(For FCC-related
matters only.)
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
Road
Oradell, NJ 07649
201-930-6972
❑ Reorient or relocate the receiving antenna.
❑ Increase the separation between the
equipment and the receiver.
❑ Connect the equipment to an outlet on a
circuit different from that to which the
receiver is connected.
8
Notice to Users
❑ Consult the dealer or an experienced
radio/TV technician for help.
You are cautioned that any changes or
modifications to the computer not expressly
approved in this manual could void your
authority to operate this equipment.
Only peripherals (computer input/output
devices, terminals, printers, etc.) that comply
with FCC Class B limits may be attached to this
computer product. Operation with noncompliant peripherals is likely to result in
interference to radio and television reception.
All cables used to connect peripherals must be
shielded and grounded. Operation with cables
connected to peripherals that are not shielded
and grounded may result in interference to radio
and television reception.
FCC Part 68
This equipment complies with Part 68 of the
FCC rules and the requirements adopted by the
ACTA. On the bottom of this equipment is a
label that contains, among other information, a
product identifier in the format
US:AAAEQ##TXXXX. If requested, this
information must be provided to the telephone
company.
This modem uses the USOC RJ11C telephone
jack.
A telephone plug and jack used to connect this
equipment to the premises wiring and telephone
network must comply with the applicable FCC
Part 68 rules and requirements adopted by the
ACTA.
The REN is used to determine the number of
devices which may be connected to the
telephone line. Excessive RENs on a telephone
line may result in the devices not ringing in
response to an incoming call. In most, but not
all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of
devices that may be connected to a line, as
determined by the total RENs, contact the
telephone company. For products approved
after July 23, 2001, the REN for this product is
part of the product identifier that has the format
US: AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products,
the REN is separately shown on the label.
If this equipment causes harm to the telephone
network, the telephone company will notify you
in advance that temporary discontinuance of
service may be required. But if advance notice
is not practical, the telephone company will
notify the customer as soon as possible. Also,
you will be advised of your right to file a
complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in
its facilities, equipment, operations, or
procedures that could affect the operation of the
equipment. If this happens, the telephone
company will provide advance notice in order
for you to make the necessary modifications in
order to maintain uninterrupted service.
If trouble is experienced with this equipment,
for repair or warranty information, please
contact 1-888-4-SONY-PC (1-888-476-6972),
or write to the Sony Customer Information
Service Center, One Sony Drive, Park Ridge,
NJ 07656. Repair of this equipment should be
made only by a Sony Service Center or Sony
authorized agent. If the equipment is causing
harm to the telephone network, the telephone
company may request that you disconnect the
equipment until the problem is resolved.
Connection to party line service is subject to
state tariffs. Contact the state public utility
commission, public service commission, or
corporation commission for information.
If your home has specially wired alarm
equipment connected to the telephone line,
ensure the installation of this equipment does
not disable your alarm equipment. If you have
questions about what will disable alarm
9
VAIO® Computer Quick Start
equipment, consult your telephone company or
a qualified installer.
Use a surge arrestor to protect against electrical
surges.
Telephone Consumer
Protection Act of 1991
(United States)
The Telephone Consumer Protection Act of
1991 makes it unlawful for any person to use a
computer or other electronic device, including
FAX machines, to send any message unless
such message clearly contains in a margin at the
top or bottom of each transmitted page or on the
first page of the transmission, the date and time
it is sent and an identification of the business or
other entity, or other individual sending the
message, and the telephone number of the
sending machine or such business, other entity,
or individual. (The telephone number provided
may not be a 900 number or any other number
for which charges exceed local or long-distance
transmission charges.)
In order to program this information into your
facsimile machine, see your fax software
documentation.
RECYCLING LITHIUM ION BATTERIES
RECYCLING
LITHIUM-ION
BATTERIES
Lithium-Ion
batteries are
recyclable.
You can help
preserve our
environment by
returning your used
rechargeable
batteries to the
collection and
recycling location
nearest you.
For more information regarding recycling of
rechargeable batteries, call toll free 1-800822-8837, or visit http://www.rbrc.org/.
Caution: Do not handle damaged or leaking
Lithium-Ion batteries.
Telephone Consumer Guidelines (Canada)
Please refer to your telephone directory under
‘Privacy Issues’ and/or ‘Terms of Service.’ For
more detailed information, please contact:
CRTC
Terrasses de la Chaudière, Tour centrale
1 promenade du Portage, 5 étage Hull
PQ K1A 0N2.
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
10
RECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUM
RECYCLAGE DES
ACCUMULATEU
RS AUX IONS DE
LITHIUM
Les accumulateurs
aux ions de lithium
sont recyclables.
Vous pouvez
contribuer à
préserver
l’environnement en
rapportant les piles
usées dans un point
de collection et
recyclage le plus
proche.
Pour plus d’informations sur le recyclage
des accumulateurs, téléphonez le numéro
gratuit 1-800-822-8837 (Etats-Units et
Canada uniquement), ou visitez
http://www.rbrc.org/.
Avertissment: Ne pas utiliser des
accumulateurs aux ions de lithium qui sont
endommagées ou qui fuient.
Notice to Users
Do not handle damaged or leaking
lithium ion batteries.
Danger of explosion if battery is
incorrectly replaced. Replace
only with the same or equivalent
type recommended by the
manufacturer. Discard used
batteries according to the
manufacturer’s instructions.
The battery pack used in this
device may present a fire or
chemical burn hazard if
mistreated. Do not disassemble,
heat above 140°F (60°C) or
incinerate. Dispose of used
battery promptly. Keep away from
children.
Ne pas utiliser des batteries au
lithium ionisé qui sont
endommagées ou qui fuient.
Une batterie non conforme
présente un danger d'explosion.
La remplacer seulement par une
batterie identique ou de type
équivalent recommandé par le
fabricant. Évacuer les batteries
usées selon les directives du
fabricant.
La manutention incorrecte du
module de batterie de cet
appareil présente un risque
d'incendie ou de brûlures
chimiques. Ne pas démonter,
incinérer ou exposer à une
température de plus de 60°C.
Évacuer promptement la batterie
usée. Garder hors de portée des
enfants.
11
VAIO® Computer Quick Start
INDUSTRY CANADA NOTICE
NOTICE: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications.
The Ringer Equivalence Number (REN) for this
terminal equipment is 0.2. The REN assigned to
each terminal equipment provides an indication
of the maximum number of terminals allowed
to be connected to a telephone interface. The
termination on an interface may consist of any
combination of devices subject only to the
requirement that the sum of the Ringer
Equivalence Numbers of all the devices does
not exceed five.
AVIS DE L’INDUSTRIE CANADA
REMARQUE: Cet équipement est conforme
aux Spécifications Techniques des Équipements
Terminaux d’Industrie Canada en vigueur.
Le Nombre Équivalent de Sonneries (REN) de
cet équipement terminal est 0,2. Le REN
attribué à chaque équipement terminal indique
le nombre maximum de terminaux que l’on
peut connecter à une interface téléphonique. Il
est possible de raccorder à une interface
plusieurs combinaisons d’appareils, mais la
somme des Nombres Équivalents de Sonneries
de tous ces appareils ne doit pas dépasser cinq.
12
Setting Up
Congratulations on your purchase of the Sony VAIO® computer. Sony has
combined leading-edge technology in audio, video, computing, and
communications to provide state-of-the-art personal computing.
❑ Unpacking Your Computer
❑ Applying Ergonomics
❑ Locating Controls and Ports
13
VAIO® Computer Quick Start
Unpacking Your Computer
Main Unit
AC Adapter
Power Cord Rechargeable Battery
Documents
❑ VAIO® Computer User Guide — A searchable on-screen help file that
contains detailed information on how to use your new computer. See
“Locating Your VAIO Computer User Guide” on page 28 for more
information.
❑ VAIO® Computer Quick Start — Contains information on unpacking and
setting up your computer for immediate use.
❑ VAIO® Computer Specifications — An on-screen file that details the
hardware specifications and lists the installed programs on your computer.
See “Locating Your VAIO Computer User Guide” on page 28 for more
information.
❑ Microsoft® Windows® guide — Explains how to use the basic features of
the Microsoft® Windows® operating system installed on your computer.
14
Applying Ergonomics
Applying Ergonomics
Your computer is a portable device and can be used in a variety of environments.
Whenever possible, you should apply the following ergonomic considerations:
❑ Position of your computer — Place the computer directly in front of you as
you work. Keep your forearms horizontal, with your wrists in a neutral,
comfortable position while using the keyboard, touch pad, or external
mouse. Let your upper arms hang naturally at your sides. Take breaks during
sessions with your computer. Excessive use of the computer may strain
muscles or tendons.
❑ Furniture and posture — Sit in a chair with good back support and
armrests. Adjust the level of the chair so your feet are flat on the floor. A
footrest may make you more comfortable. Sit in a relaxed, upright posture
and avoid slouching forward or leaning far backward.
❑ Viewing angle of the computer’s display — Tilt the display to find the best
viewing angle. Also try adjusting the brightness setting of the display.
Following these suggestions can reduce eye strain and muscle fatigue.
❑ Lighting — Choose a location where windows and lights do not create glare
or reflection on the display. Use indirect lighting to avoid bright spots on the
display. You can purchase accessories for your display that help reduce
glare. Proper lighting adds to your comfort and work effectiveness.
❑ Placement of an external display — When using an external display, set
the display at a comfortable viewing distance. Make sure the display screen
is at eye level or slightly lower when you are sitting in front of the monitor.
15
VAIO® Computer Quick Start
Locating Controls and Ports
Front
1 Power indicator 8 Left and right buttons
2 Battery indicator 9 Touch pad
3 Power button 10 Memory Stick® media indicator
4 Scroll lock indicator 11 Keyboard
5 Caps lock indicator 12 Model name
6 Num lock indicator 13 Speakers
7 Hard disk drive indicator 14 Computer screen (LCD)
16
Locating Controls and Ports
Back
1 Modem jack 4 Parallel (printer) port
2 Network (Ethernet) port 5 Air vent
3 Monitor (VGA) port 6 USB 2.0 ports
supported)
(high-/full-/low-speed
17
VAIO® Computer Quick Start
Left
1 2 USB 2.0 ports
speed supported)
(high-/full-/low-
5 i.LINK® (IEEE 1394) S400 port
2 A/V OUT jack 6 Air vent
3 Microphone jack 7 PC Card slots
4 Headphone jack 8 Memory Stick® media slot
Only connect 10BASE-T or 100BASE-TX cables to the Network (Ethernet)
port. Do not connect any other type of network cable or any telephone line to
this port. Connecting cables other than those listed above may result in an
electric current overload and could cause a malfunction, excessive heat, or fire
in the port. To connect the unit to a network, refer to your online VAIO®
Computer User Guide or contact your network administrator. See “Locating
Your VAIO Computer User Guide” for more information.
18
Locating Controls and Ports
Right
1 DC IN port 3 Optical drive
2 EJECT button 4 Battery bay
19
VAIO® Computer Quick Start
Bottom
1 Reset button
20
Getting Started
This section helps you get your computer running and registered, so you
can take advantage of Sony’s many support options. You’ll also learn how
to locate your on-screen VAIO® Computer User Guide, which contains
step-by-step instructions for operating your computer.
❑ Turning On Your Computer
❑ Using the Touch Pad
❑ Registering Your Computer
❑ Locating Your VAIO Computer User Guide
❑ Setting Up A Dial-Up Connection
❑ Turning Off Your Computer
21
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