Sony VAIO PCG-V505 Series, PCG-V505AC, PCG-V505ACK, PCG-V505ACP, PCG-V505AXP Quick Start Manual

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VAIO® Computer Quick Start
PCG-V505 Series
Contents
Notice to Users............................................5
Setti ng Up .......... ......................... ...............1 5
Applying Ergonomics ................................. ....... .......18
Locating Controls and Ports......................................19
Getting Starte d .......... ....... ............ .............25
Turni n g On You r Co mpu t er.................................... ..26
Using the Touch Pad.................................................29
Register i n g Yo ur C omp u t er......................................31
Locating Your VAIO Computer User Guide............32
Setting Up A Dial-Up Connection............................34
Turni n g Off Your Co m put er..... .. ....... ... ....... .............36
Expand ing Your Computi ng Power..... ....39
Upgrading Memory...................................................40
Locating Preinstalled Programs ................................40
Using the Application Recovery and
System Recov e r y CDs..............................4 1
Application and System Recovery CDs....................42
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V AIO® Computer User Guide
Using You r Recov e r y CDs.... ...................................42
Caring for Your Compute r...... ..................49
Stori n g Your Com p u t er ...... ......................................50
Using Cables and Connections .................................50
Cleaning Your Computer..........................................51
Handl ing the LCD Screen.........................................51
Troubleshooting........................................53
Troubleshooting Your Com puter (W indows XP).....54
Troubleshooting Your Com puter (W indows 2000). .59
Suppor t Op ti o n s................................. .......................63
Index........................................................... 65
4
Noti ce to U sers
© 2003 Sony Electronics I nc. All rights reserved. This manual and the software desc r ibed her e i n , in wh ole or in part, ma y not be reproduced, translated, or reduced to any machine-readable form without prior written approval.
SONY ELECTRONICS INC. PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSL Y DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANT AB ILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY ELECTRONICS INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Sony Elect ron ics In c. res erves the r igh t to mak e any modification to this manual or the inform ati on contain ed herein at any time withou t not ice. The s oftw are descr ibe d h erei n is govern ed by the terms of a s epa rate us er licen se agreement.
This product contains software ow ned by Sony and lice ns ed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Some of the software ma y not be
transported or used outside the United States. Software specifications are subject t o change without notice and may not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscriptions to online service providers may requi re a fee and credit card information. Financial services may require prior a rrangements wi th participating financial institutions.
As an ENERGY
STAR® Partner, Sony
Corporation has determined that this product mee t s the
ENERGY STAR®
guidelines for energy efficiency.
The International Equipmen t Pr ogr am is an int ern atio nal pr o gram that promotes energy saving through the use of computers and other offi ce equipment. Th e program backs the development and dissem in a tio n of prod u cts with fun ctio ns th at effecti vely reduc e energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles and copiers. Their standa rd s and logos are uniform among
ENERGY ST AR® Office
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V AIO® Computer Quick Start
participating nations. ENERGY STAR is a U.S. registered mark.
The Wireless LAN functionality
which is incorporated into selected models only, has passed Wi­Fi certification and compli es with the interoperability specifications establi shed by WECA (Wir eless Ethernet Compatibility Alliance).
* Selected models may come with a PC
Card.
Sony, DVgate, Handycam, i.LINK, Mavica, MagicGat e™ Memory Stick, Memory Stick, MovieShaker, VAIO, and the VAIO logo are trade m arks of Sony Cor poratio n. Microsoft , Wi ndows Media, Windows, Window s NT, and the Windows logo are registered trademarks of Micros of t Corporati on. Intel, Sp eedStep, and Pentium are trademarks or regis tered trademarks of Intel Corporation. PS/2 is a registered trademark of IBM. Acrobat Reader, Photoshop, Phot oshop Eleme nts, and Premie re are trad emarks o f Adobe Systems In corpo rated. PowerPanel is a trademark of Phoenix Technologies Ltd.
*
,
other. Please refer to the documentation that came with your compatible i.L I N K de vice for information on operating conditions and proper connection. Before connect ing compatibl e i.LINK PC peripherals to your system, such as a CD-RW or hard dis k dr ive, confirm their operating system compatibility and required operating conditions. All other trademarks are trademarks of their respective owners.
End User / Product Activation Requirements
Certain so ftw a r e product(s) included with this computer may include features such as copy protecti on an d con tent ma nage ment te chnol ogy. Use of the software product(s) requires agreement to applicable en d us er agreements and full comp li ance with applicable product activation procedu res. Product activation procedures and pr ivac y pol ici es will be detai le d during initial launch of the software product(s), or upon certain reinstallations of the software product(s) or reconfiguration of the computer, and may be comp leted by Inter net or telephone (toll charges may apply).
Owner’s Record
The model number and serial number ar e located on the bottom of you r S ony VAIO computer. Re f er to the model a nd serial number when you call your Sony Ser vice Center. Model Number: PCG-661L, 661R, 662R Serial Num ber:______________________ __
Rever s e engineering or disassemb ly is prohibited. i.LINK is a trademark of Sony used only to des ignate that a product contains an IEEE 139 4 connection. T he i.LINK connection may vary, depending on the s of tware applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communi cate with each
6
Notice to Users
Safety Information
WARNING
To prevent fire or shock hazard, do not expos e your computer to ra in or moisture.
To avoid electrica l shock, do not open the
cabinet. Refer servicing to qualified personne l only.
Never install modem or telephone wiring
during a lightning storm.
Never install telephone jacks in wet
locations unless the jack is specifically designe d for we t loca tio ns.
Never touch uninsulated telephone wire
or terminals unless the telephone line has been disconnected at the network interface.
Use caut ion when installing or modifying
telephon e lin es .
Avoid using the modem dur ing an
electrical storm.
Do not use th e modem or a telephone to
report a gas leak in the vic inity of the leak.
A socket outlet should be as close as
possible to the unit and easily accessible.
i.LINK, PC Card, and USB connect ors are
not supplied with Limited Power Sources.
.
To change the backup battery, please contact your nearest Sony Service Center.
Caution: The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the cabinet. Refer servicing to qualified personnel only.
(For CD-RW/DVD Combo Drive, CD-ROM drive, DVD-ROM drive) Danger: Visible and invisible laser radiation when open. Avoid direct exposure to beam.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.
AVERTISSEMENT
Pour prévenir tout risque d’incendie ou d’électrocution, garder cet appareil à l’abri de la pl uie et de l’humi dité.
Pour prévenir tout risque d’électrocution,
ne pas ouvrir le châssis de cet appareil et ne confier son ent retie n qu’à une per sonne qualifiée.
Ne jamais effectuer l’instal lation de fil
modem ou téléphone durant un orage électrique.
Ne jamais effectuer l’instal lation d’une
prise té léphonique dans un endroit mouillé à moins que la prise soit conçue à cet effet.
Ne jamais to uch e r un fil télé ph o ni que à
découvert ou un terminal à moins que la ligne télé phonique n’ait été débranche de l’interface réseau.
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V AIO® Computer Quick Start
Soyez très pr udent lorsque vous installez
ou modifiez les lignes téléphoniques.
Évitez d’utiliser le modem durant un
orage électrique.
N'utilisez pas le modem ni le téléphone
pour prévenir d'une fuite de gaz quand vous êtes près de la fuite .
L’appareil doit être le plus près possible
d’une prise murale pour en faciliter l’accès.
Des connecteurs i.LINK, PC Card, et
USB ne sont pas fo urnis avec des So urces d’Énergie Limitées.
Pour changer la pile de rechange, veuillez contacter votre centre de service Sony le plus près.
Avertissement: L'utilisation d'instruments optiques avec ce produit augmente les risques pour les yeux. Puisque le faisceau laser utilisé dans ce produit est dommageable pour les yeux, ne tentez pas de désassembler le boîtier. Adressez-vous à un agent de service qualifié.
(Pour le lecteur Combo de CD-RW/DVD, le lecteur CD-ROM, le lecteur DVD-ROM) Danger: Radiation laser visible et invisible si ouvert. Évitez l’exposition directe au faisceau.
Attention : Afin de réduire les risques d'incendie, n'utilisez qu'un cordon de communication N0. 26 AWG ou plus gros.
If you have questions about this product, you can reach t he Sony Customer Information Service Center at 1-888-4-SONY-PC; or write to the Sony Customer Information Service
Center at 12451 Gate w ay Blvd., Ft. Myers, FL 33913 or find Sony Cust om er Service on the Web at: http://www.sony.com/pcsupport.
Regu l ato r y I n formatio n
Declaration of Conformity
Trade Name: Sony
Model No.: PCG-661L, 661R,
662R
Responsible Party: Sony Electronics
Inc.
Address: 680 Kinderkamack
Road Oradell, NJ 07649
Telephone: (For FCC-related matt ers only.)
This device complies with Part 15 of the FCC rules. Ope ratio n is subj ect to the following two conditions:
(1) This de vice may not cause har m f ul interference, and
(2) this de vice must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to compl y with the lim its for a Clas s B digi tal device, pu rsuant to Part 15 of the Rules. These lim i ts are des i g ned t o provi d e r e as o nable protection against harmfu l interferenc e in a reside n tial installatio n . This equ ip me nt generate s, uses , and can radia te rad io fre quen cy energy and, if not inst alled and used i n accordanc e with the instructions, may cause harmful interference to radio communications. However , there i s n o guar antee t hat int erfe renc e will not occur in a particular installation. If this
201-930-6972
8
Notice to Users
equipment does cause harmful interference to radi o or televisio n rec eption, wh ic h can be deter mined by turnin g the equipment off and on, the user is enco u ra ged to try to correc t the interference by one or more of the following measures:
Reorien t or relo cate the rec eivi ng antenn a. Increase the separation between the
equipment and the receiver.
Connect the equipment to an outlet on a
circuit different from that to which the recei ver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
You are cautioned that any changes or mod if ications t o the com p uter no t ex pres s l y approved in this manual could void your authority to operate t his equipment.
Only peripherals (computer input/output devices, terminals, pri nters, etc.) that comply with FCC Class B limits may be attached to this computer product. O per ation with non­compliant peripherals is likely to result in interference to radio and television reception.
All cabl es us ed to connect peripherals must be shield ed and grounded . Oper ation with cables connected to periphe rals that are no t shi elded and gr oun ded ma y r esu lt in i nter fere nce t o radi o and tele vision reception.
FCC Part 68
This equ ipment complies wi th Part 68 of the FCC rules and the requiremen ts adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this inf ormation m u st be provided to the telephone company.
This modem uses the USOC RJ11C telephone jack.
The REN is used to determine the number of devices wh ich may be connected to the telepho ne line. Excess ive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all ar eas , the sum of the RENs should not exceed five (5.0). To be certain of the numb er of devices that may be conne cted to the line, as determined by the total RENs, contact th e te lepho ne co mpany t o dete rmin e the maximum REN for the calling area. For products approved after July 23, 2001, the REN for this product is pa rt of th e prod u ct ide ntif ier that has the format US: AAAEQ##TXXXX. The digits represented by ## ar e the REN without a decimal point (e.g., 03 is a REN of
0.3). For earlier products, the REN is separately shown on the label.
If this equi pme n t cau ses har m to th e tele pho ne network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the custome r as soon as pos sibl e. Also, you will be adv is e d of yo ur r ig ht to fi le a com p la in t w ith the FCC if you believe it is necessary.
The telephone company may make changes in its facili tie s, eq u ip ment, op e ra tio n s or procedures that coul d affect the operations of the equipment. If this happens, the telep hone company wil l provide advanc e notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, you can reach the Sony Customer Information Servic e Cen ter at 1-888-4- SONY-PC, or write to the Sony Customer Information Service Center at 12451 Gatew ay Blvd., Ft. Myers, FL 33913; or f ind Sony Cust om er Service on the Web at: http://www.sony.com/pcsupport. If the equipment is causing harm to the telephone network , t he telephone company may request
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V AIO® Computer Quick Start
that you disconnect the equipment until the problem is resolved.
Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent. For the Sony Servi ce Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972).
This equipment cannot be us ed on public coin service provided by t he telephone company. Connection to party line service is subject to state and po ssib le provi nc ial ta rif fs. Cont ac t the state public or provincial utility service commission, public service commission, or corporation commission for information.
If your home has s pecially wired alarm equipment connected to the telephone line, ensure t he i ns tallation of this equipment do es not disable your alarm equipment. I f yo u have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Use a surge arresto r to protect against el ectrical surges.
FCC Radio Frequency Exposure (United States)
This equipment complies with FCC radiation exposu re limits set for th for an uncont rolled environm ent. This equipment should be installed and operated wit h minimum distance of 8 inches ( 20 cm ) between the radiator and body (excluding extremitie s : hands, wri s ts, and feet).
To prevent radio interfer ence to the licensed service, th is device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
The term “IC:” befor e the cer tific a t io n/re gis trat ion num b er on l y signif ies that the Industry Canada technical specificat ions were met.
L’u tilisation de ce dispositif est autorisée seulement aux conditions s uivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tou t brouillage ra dioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
Pour empêcher que cet appareil cause du broui llag e au serv ic e faisa n t l’ob jet d’u n e licence, il doit être utilisé à l’interieur et devrait être placé loin des fenêtres afi n de fournir un écran de blindage maximal. Si le matériel (ou son antenne d’ émission ) e s t i ns tallé a l’exterieur, il doit faire l’objet d’une licence.
L’expression “IC:” avant le numéro d’homol ogation/e nr egistremen t signifie seulement que les spécifications techniques d’Industrie Canada on t ét é r es pectées.
Telephone Consumer Protection Act of 1991 (United States)
Users are not permitted t o make changes or modify the system in any way.
IC RSS-210 (Canada)
Operation is subject to the following two condit ions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired oper ation of the device.
10
The T elephone Cons umer Protection Act of 1991 makes it unlawful fo r any person to us e a computer or other electronic device, including fax machines , to send any message unless such message clear ly contains, in a mar gin at the top or bottom of each transmitt ed page or on the first page of the transmission, the date and time it is sent and an identificat ion of the busin es s , other entity, or individual sending the message, and the telephone number of the sending
Notice to Users
machine or s uch busine s s , other entity, or indi vidua l . ( The tele phon e nu m ber pr ovide d may not be a 900 number or any ot her number for which charg es exce ed local or long-d istan ce transmission charges.)
In order to program this information into your facsimile machine, see your fax software documentation.
Telephone Consumer Guideli n es (Cana d a)
Please refer to your t e lephone directory under ‘Privacy Issues’ and/or ‘Terms of Service.’ For more detailed information, please cont act:
CRTC Terrasses de la Chaudière, Tour centrale 1 promenade du Por tage, 5 étage Hull PQ K1A 0N2.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
RECYCLING LITHIUM ION BATTERIES
RECYCLING LITHIUM-ION BATTERIES
Lithium-Ion batteries ar e recyclable.
You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you.
For more information regarding recycling of rechargeable batteries, call t oll free 1-800­822-8837, or visit http://www.rbrc.org/.
Caution: Do not handle dama ged or leaking Lithium-Ion batteries.
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V AIO® Computer Quick Start
RECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUM
RECYCLAGE DES ACCUMULATEU RS AUX IONS DE LITHIUM
Les accumulateurs aux ions de lithium sont recyclables.
Vous pouvez contrib uer à préserver l’envir onnement en rappor tant les piles usées dans un point de col lection et recyclage le plus proche.
Pour plus d’informations sur le recyclage des accum ulate u rs, té lé pho nez le numé ro gratu it 1-800-82 2- 8837 (Eta ts- Units et Canada uniquement), ou visitez http://www .rbrc.org/.
Avertiss m en t: N e pas uti lise r des accumulateurs aux ions de lithium qui sont endom ma gées ou qui fuie nt.
Do not handle damaged or leaking lithium ion batteries.
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.
The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 140°F (60°C) or incinerate. Dispose of used battery promptly. Keep away from children.
Ne pas utiliser des batteries au lithium ionisé qui sont endommagées ou qui fuient.
Une batterie non conforme présente un danger d'explosion. La remplacer seulement par une batterie identique ou de type équivalent recommandé par le fabricant. Évacuer les batteries usées selon les directives du fabricant.
La manutention incorrecte du module de batterie de cet appareil présente un risque d'incendie ou de brûlures chimiques. Ne pas démonter, incinérer ou exposer à une température de plus de 60°C. Évacuer promptement la batterie usée. Garder hors de portée des enfants.
12
Notice to Users
INDUSTRY CANADA NOTICE
NOTICE: The Industry Canada label identifie s certified equipment. This certification means that the equ ipment meets certain teleco m munications network protective, operational and saf ety requirements as prescribed in the appropriate Terminal Equipment T echnical Requir ements document(s). The Department does not guarant ee th e equip m ent w ill ope ra te to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also b e installed using an acceptable method of connecti on.
The customer should be aware that compliance with the above conditions may not prevent degrad ation of service in some situations .
Repairs to certified equipment should be coordinated by a repres entative des ignated by the supplier. Equipm ent malfuncti ons or any repairs or alterations made by the user to this equipment may give the t e lecommunicat ions company cause to request that the user disconnect the equipment.
devices s ubject only to the requirement that the sum of the RENs of all the devices does not exceed 5. Th e REN fo r this equipment is 0.2.
AVIS DE L’INDUSTRIE CANADA
AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué.
Cette étiquette certifie que l e matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommu nications, comme le prescrivent les documents co ncern ant le s exigen ces t echniq ues relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installe r ce maté rie l, l’u til is a teur do it s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être inst allé en sui vant u ne mét hode acc ept ée de raccordement. L’abonné ne doit pas oubl ier qu’il es t possible que la conformité aux conditio ns én onc ées ci-dess us n’emp êche pas l a dégradation du service dans certaines situations.
Users should ensure for their own protection that the electrical ground connection s of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This pr ecaution may be particul arl y imp ort an t in rur al are as.
Caution: Users should not attempt to make such connections themsel ves, but should contact the approp riate electri c inspection authority, or electri cian, as appropr iate.
NOTI CE: Th e R i n ge r Equivalen c y N umbe r (REN) assi gned to each terminal device provides an indica tion of the maximum number of terminals allowed to be connected to a telepho ne in ter fa ce. Th e term in atio n on an interface may consist of any combination of
Les réparations de matériel homologué doivent être coordonnées par un rep résentant dé s igné par le fournisseur. L ’ entreprise de télécommu nications pe ut demander à l’utilisateur de débrancher un appareil à la suite de répara ti ons ou de modif ications effe ctuées par l’utilisateur ou à cause de mauvais fonctionnement.
Pour sa prop re prot ecti on , l’u tili s at eur do it s’assurer que tous les fils de mise à la terre de la source d’ énergie élect rique, des li gnes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.
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V AIO® Computer Quick Start
Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspec ti on des installations électriques, ou à un électricien, selon le cas.
AVIS: L’indice d’ équivalen ce de la sonnerie (IES) assigné à chaque di s pos itif terminal indi que le no m bre max im a l de ter m inau x qu i peuve nt être raccordés à une interfa ce.
La terminaison d’une i nterface téléphonique peut cons ister en une c ombination de quelques dispos itifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. L’indice d’équivalence de la sonnerie de ce matériel est de 0. 2.
CD-RW/DVD-ROM Laser Diode Properties
Laser Output: 3.5 µW (CD)
71 µW (DVD)
Wave Length: 785 nm (CD)
675 nm (DVD)
The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the drive cabinet. Refer servicing to qualified personnel only.
Visible and invisible laser radiation when open. Avoid direct exposure to beam.
14
Setting Up
Congratulati ons o n your p ur chas e of t he Sony VAIO® computer. Sony h as combined leading-edge technology in audio, vide o, co mputing, and communications to provide state -of-the-art personal computing.
Unpacking Your Computer Applying Ergonomics Locating Controls and Ports
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V AIO® Computer Quick Start
Unpacking Your Computer
Main Unit
AC Adapter
Rechargeable Battery Power Cord
Documents
VAIO® Computer User Guide — A sear c h ab l e on -s c r een h el p fil e th a t
contain s de tailed informati on on how to use your new computer. See “L oca ti n g Your VA I O Com p ut e r U s er Gu id e” on page 32 fo r m o r e information.
VAIO® Computer Quick Sta rt — Contains information on unpacki ng and
setting up your computer for immediate use.
VAIO® Computer Specifications (Windows® XP) — An on-screen file
that details the hardware specifications and list s the install ed programs on your computer. See “Locating Your VAIO Computer User Guide” on page 32 for more information.
VAIO® Computer Specifications (Windows® 2000) — A printed sheet
that details your computer's hardware specifications.
Microsoft® Windows® guide — Explains how to use the basic fea tures of
the Microsoft® Windows® operating system inst alled on your computer.
16
Unpacking Your Computer
Software CDs
Depending on the model you purchased, add itional program CDs may be
included with your computer.
Recovery CDs
Application Recovery CDs — Enables you to re inst all i ndiv idual p rogra ms
and device drivers.
System Recovery CDs — Enables you to restore the operating system and
programs that shipped with your computer. This CD restores your computer to its orig inal factory setti ngs, so user data and programs installed si nce you started using your computer will be lost.
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V AIO® Computer Quick Start
Appl ying Ergonomics
Your computer is a portable device and can be us ed in a variety of environments. Whenever poss ible, you should apply the following er gonomic considerations:
Position of your computer — Place th e computer directl y in front of you a s
you work. Keep your forearm s horizontal, with your wrists in a neutral, comfortable position while using the keyboard, touch pad, or external mouse. Let your upp er arms han g natural ly at your s ides. Take breaks during sessions with your computer. Excessive use of the computer may strain muscles or tendons.
Furniture and posture — Sit in a chair with good back support and
armrests. Adjust the level of the chair s o your feet are flat on the floor. A footrest may make you mo re co mfortable. Sit in a rela xed, upright posture and avoid slouc hing forward or leaning far backward.
Vie wing angle of the comput er’ s displ ay — Tilt the display to find the best
viewing angl e. Also try adjusti ng the brightness s etting of the display. Following these suggestions can reduce eye strain and muscle fatigue.
Lighting — Ch oose a l ocati on where windo ws and lig hts do not create gla re
or reflec tion on th e display. Use indirect lighting to avoid bright spots on the display. You can purchase acces sories for your display that help reduce glare. Prope r lighting adds to you r comfort and work effectiveness.
Placement of an external d is p lay — When using an external display , s et
the display at a comfortable viewing distance. Make sure the display screen is at eye level or s lightly lower when you are si tting in front of the monitor.
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Locating Controls and Ports
Front
4
Locating Controls and Ports
1 Com put er s creen (L C D ) 9 Power indicator 2 Speakers 10 Batter y indicato r 3 Keyboard 11 Hard disk drive indicator 4 Touch pad 12 Wireless LAN indicator 5 Left and right buttons 13 Num lock indicator 6 Memory Stick® media
indicator
7 Power switch 15 Scroll lock indicator 8 W ireless LAN switch
* Wireless LAN capa bi liti es a re availa b le on sele cte d mod e ls.
*
14 Caps lock indicator
*
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V AIO® Computer Quick Start
Back
1 Battery port
Left
1 DC IN port 6 i.LINK® (IEEE 1394) S400 port 2 Air vent 7 Microphone jack 3 Monitor (VGA) port 8 Headphone jack 4 PC Card eject b u tton 9 PC Card slot 5 USB port
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Right
Locating Controls and Ports
1 Memory Stick® media indicator 6 USB port 2 Memory Stick® media slot 7 Air vent 3 CD-RW/DVD drive 8 Modem jack 4 CD-RW/DVD drive eject button 9 Network (Ethernet) port 5 Manual ej ect hole
Only connect 10BASE-T or 100BASE-TX cables to the Network (Ethernet) port. Do not connect any other type of network cable or any telephone line to this port. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port. To connect the unit to a network, refer to your on-screen VAIO® Computer User Guide or contact your network administrator. See “Locating Your VAIO Computer User Guide” for more information.
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V AIO® Computer Quick Start
Removing the Pr o tectiv e Tabs
Protective tab
Gently pull the protective tabs away from the computer to find the Ethernet port and
modem jack.
22
Locating Controls and Ports
Bottom
1 Port replic ator connector 4 Reset butto n 2 Battery UNLOCK/LOCK
latch
3 Battery UNLOCK latch
5 Air vent
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V AIO® Computer Quick Start
24
Getting Started
This section helps you get your computer running and registered, so you can take advantage of Sony’s many support options. You’ll also learn how to locate your on-screen VAIO® Computer User Guide, which contains step-by-step instructions for operating your computer.
Turning On Your Computer Using the Touc h Pad Registering Your Computer Locating Your VAIO Computer User Guid e Setting Up A Dial-Up Connection Turning Off Your Computer
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V AIO® Computer Quick Start
Turning On Your Computer
To use yo u r computer immedi ately, use the sup p lied AC ada p ter as a power source. Your supplied battery is not charg ed when you unpack it, however, you can begin charging it when you use your AC ada pter. See “Powering Your Computer” in your on-screen VAIO® Computer User Guide for more information a bout using batter ies. S ee also “Locati ng Your VAIO Computer User Guid e” on page 32 .
To charge the battery
1 Switch the UNLOCK/LOCK latch on the bottom of the computer to the
UNLOCK position.
UNLOCK/LO CK Latch
UNLOCK/LOCK latch
2 Align the grooves and tabs on the battery with the tabs and notches on the
back of the computer, and slide the battery toward the computer until it clicks into place.
26
Turning On Your Computer
Inserting the Batter y
Battery
Grooves
3 Slide the UNLOCK/LOCK latch in to the LO CK position to secure the
battery on the computer.
4 Connect the AC adapter to the computer. See “To connect the AC adapter.” Once you connect the AC adapter to the comput er, the batte r y begins to charge
whether the computer is on or off. The battery indicator shows the battery status. The indicator blinks as the battery charge s. See “Powering Your Computer” in your on-screen VAIO® Computer User Guide for more information.
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V AIO® Computer Quick Start
To connect the AC adapter
1 Plug the AC adapter cable into the DC IN port.
Connecting the AC Adapter to the Computer
AC adapter (supplied)
DC IN port
Power cord (supplied)
2 Plug the power cord into the AC adapter and an AC outlet.
.
Use only the supplied AC adapter with your computer.
To open and turn on the computer
1 Slide the re lease l atch to the right a nd li ft the cov er while hol din g the bott om
of the co mputer firmly.
Opening the Computer
Release latch
28
Using the Touch Pad
2 Slide the power switch to the right until the green power indicator lights up.
Turning on the Compute r
Power indicator
Power switch
If you hold the power switch to the right, the computer turns off.
3 If necessary, adjust the brightn ess controls for the LCD display as follows:
To increase brightness, press the Fn+F5 keys, and then press the Up
Arrow key or Right Arrow key .
To decrease brightness, press the Fn+F5 keys, and then press the Down
Arrow key or Left Arrow key .
Using the Touch Pad
The computer contains a pointing device called a touch pad. You can point to, select, drag, and scroll objects on the screen using the built-in touch pad.
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V AIO® Computer Quick Start
Describing the touch pad
Locatin g the Touch Pad
Pointer
Touch pad
Left button
Right button
Touch Pad Action Description
Slidin g one finger Equivalent to using a mouse to place the pointer on an item.
Tapping once Equivalent to pr essing the left button once.
Tapping twi ce Equivale nt to pressing the left button twice.
Slid ing on e fing e r
Equivalent to using the mouse to drag an item. while pressing the left button
Moving your finger along the rig ht edge of the touch pad
Equivalent to scrolling vertically. (The scroll function is
available only with programs that support a touch pad scroll
feature.)
Moving your finger along the bottom to scroll horizontally
Equivalent to scrolling horizontally. (The scroll functi on is
available only with programs that support a touch pad scroll
feature.)
30
Registering Your Computer
Registering Your Computer
You are prompted to register your computer the first time you turn on the unit. Follow
the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you are provided with additional registration opportunities later.
Take advantage of Sony’s commitment to quality customer support and receive these bene fits by registerin g your computer:
Sony Custom er S upport — T alk to a support repres entative to trou bleshoot
problems you m ay ha ve with your computer.
Limited Warranty Extension — Protect your investment . See the W arranty
Card for more details.
Product Information Notification — By giving Sony your contact
information, you will enable Sony to reach you regarding performance updates and upg rades.
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V AIO® Computer Quick Start
Locating Your VAIO Computer User Guide
The on-screen VAIO® Comput er User Guide is a searchable h elp file th at contain s de tailed informati on on how to use your new computer. Some of the topics in your on-screen VAIO® Computer User Guide include the following:
Batteries PC Cards an d Floppy Disks
Internet and Networking Optical Drives
CDs and DVDs Port Replicators (if applicable)
Printing Audio/Video
Features Prei nstalled Pr ogr ams
Mice and Keyboards Memory
To open the user guide (Windows XP)
1 Click Start on the Windows® taskbar, and then click Help and Support.
The Help and Support Center window appear s, displaying information about your VAIO® computer and Microsoft® Windows® operating system.
Locating the VAIO User Guide (Windows XP)
VAIO User Guide link
2 Click VAIO Us er Guide in the Pick a Help topic colum n. A second Help
and Support Center window appears , which offers information about your
computer.
32
Locating Your VAIO Computer User Guide
VAIO® User Guide Window (Windows XP)
1 User guide table of contents List of computer help topics 2 Link to Electronic Flyer List of update s and supplemental
information
3 Link to VAIO Computer
List of specifi ca tions and programs.
Specifications
To open the user guide (Windows 2000)
Click Start on the W i ndows® t askb ar , point t o VAIO Help Center and click
VAIO User Guide. Th e VAIO User Guide appears.
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V AIO® Computer Quick Start
VAIO User Guide (Windows 2000)
1 User guide table of contents List of comput er help topics 2 Link to Electronic Flyer List of updates and supplemental
information
Setting Up A Dial-Up Connection
This section describes t he basic steps f or s etting up your di al-up connection. The Connection Wizard guides you through the process of choosing an Internet Service Provider (ISP) or setting up an existing account, and connecting to the Internet.
To set up a dial-up connection (Windows XP)
1 Connect a telephone cable to your computer. See “Setting up a dial-up
Internet connection” in the I nternet and Network Connec tions chapter of your on - sc r een VAI O ® Co mputer U ser G u id e.
2 Click Start, po i n t to All Programs, Accessories, Communications, and
then click New Connection Wizard. The New Connection Wizard appears.
34
New Connection Wizard
3 Click Next.
Setting Up A Dial-Up Connection
4 If it is not already selected, click Connect to the Internet. 5 Click Next. 6 Follow the on-scre en instructions.
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V AIO® Computer Quick Start
To set up a dial-up connection (Windows 2000)
1 Click Start, po i n t to Programs, Accessories, Communications, and then
click Internet Connection Wizard. The Internet Connection Wizard window appear s.
Internet Connection Wizard
2 Follow the on-screen instructions to finish setting up your Int ernet
connection.
Turning Off Your Computer
Using the power switch to turn off your computer may result in loss of data. Follow the steps below to properly turn of f your com puter and avoid losin g data.
To turn off your computer
1 Close all operations. 2 Click Start on the Windows® taskbar. 3 (W indows XP) Click Turn Off Computer at the bottom of the Start menu
to display the Turn of f com p u ter window, and select Turn Off. (W indows 2000) Click Shut Down at the bottom of the Start menu to display the Shut Down Windows window, and select Shut Down.
36
Turning Off Your Computer
Respond to any prompts warning you to save documents.
4 Wait for your computer to turn off automatically. The computer is off when
the power indi ca tor turns off.
During a period of inactivity, you can conserve battery life by using power saving
modes. See “Controlling Power Management” in the VAIO® Computer User Guide for more information.
If you are unable to turn off the computer, slide and hold the power switch until the
computer turns off. This operation may result in data loss.
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V AIO® Computer Quick Start
38
Expanding Your Computing Power
This section helps you get started upgrading computer memory and locating information about preinstalled programs.
Upgrading Memory Locating Preinstalle d Programs
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V AIO® Computer Quick Start
Upgr ad in g Memor y
Depending on the configuration you purchased, your comput er may ac cept additional memory modules. For information about install ation procedures, refer to the o n-scre en VAIO® Computer User Guide an d print those rele van t st eps. See “L ocating Your VAI O Com p ut e r U s e r G uide” on pag e 32 .
The specifications supplied with your computer (either on-screen for Wi ndows XP or printed for W indows 2000) list the amount of installed memory and required memory module s for upgrades.
Locating Preinstall ed Programs
Your computer comes with a variety of preinstalled audio/video programs. The following sources offer a list of prei nstalled programs, descriptions, and information:
VAIO® Computer User Guide — The Pr einstalled Progr ams chapter of
your on-screen VAIO® Computer User Guide contains a list of programs, descriptions, and support information. See “Locating Your VAIO Computer User Guide” on page 32 for more information.
VAIO® Computer Specifications (Windows XP) — The on-sc r ee n file
details your computer’s hardware specifications and lists preinstalled programs, des criptions, and support information. See “Locating Your VAIO Computer User Guide” on page 32 for more information.
All Programs (Windows XP) — The All Programs menu, which you can
access from the St art menu, cont ains a list of a ll the preins tall ed pr ograms on your computer.
Programs (Wind ows 2000) — The Programs menu, which you can access
from the Start menu, contains a list of all the preinstalled programs on your computer.
40
Using the Application Recovery and System Recovery CDs
You can restore your system, individual programs, or drivers, using the Application Recovery and System Recovery CDs.
Application and System Recovery CDs Using Your Recovery CDs
41
V AIO® Computer Quick Start
Application and System Recovery CDs
Your computer comes with the fol lowing Application Recovery and System Recovery CDs. You wil l need an optical drive to use the se recovery CDs. If your compu t er do e s no t come with an o pt i ca l drive, us e an ex ternal op ti ca l d r iv e.
Application Recovery CDs
Sony Electronics Inc.
These CDs ena ble you to reinstall individu al programs and device drivers if the y become corrupted or are erased.
System Recovery CDs
Sony Electronics Inc.
These CDs enable you to restore the operating system and programs that shipped with your computer if they become corrupted or are erased. These CDs restore your computer to its original factory sett ings , so user data and programs installed since you started using your computer will be lost.
Using Your Recovery CDs
The following sections describe how to us e the Application Recovery and Syste m Re covery utilities.
Using the Application Recovery CDs Using th e S y stem Recovery CDs
Using the Application Recovery CDs
The Application Recovery CDs enable you to reinstall individual programs and device drivers, and to repair programs if they become corrupted or are eras ed. Reinstalling an individual program or device driver may correct a problem you are experiencing with your computer, periphe ral hardware, or software. You may not need to reinstall the entire contents of your hard disk. To reinsta ll all the programs tha t sh ipped with your computer, use the System Recovery CDs. See “Using the System Recovery CDs” for more information.
Your computer must have a Microsoft® Windows® operating system to run the
Application Recovery CD utility.
42
Using Your Recovery CDs
To reinstall programs with the Application Recovery CDs
Your system may include one or more Application Recovery CDs. If you have more
than one Application Recovery CD, insert the first CD (CD No. 1) to run the Application Recovery program. You may be prompted to insert the next CD, depending on the application you wish to restore.
1 Turn on your computer. If your computer is already on, close all open
programs.
2 Logon to the Micros oft® Windows ® desktop. 3 Insert Sony Application Recovery CD No. 1 into your computer’s optical
drive. The Application Recovery utility st arts automatically.
4 Click OK in the VAIO welcome window. The Sony Application Recovery
Program window appears.
5 Doub l e- click th e Software folder. Icons representing the original,
preinstalled programs are displayed.
6 Double-cl ick the application you want to restore. The program’s installation
wizard begins .
7 Follow the on-scre en instructions to compl ete the recovery process.
To reinstall device drivers using Windows XP operating system
(For Windows® XP systems only) The Microsoft® Windows® XP operating system is capable of reinstalling the original factory-installed device drivers, without using the Applicati on Recovery CD(s).
1 Click Start in the Windows tas kbar, then right-cli ck My Computer. A
shortcut menu appears.
2 Click Properties. The System Properties dialog box appears. 3 From the Hardware tab, click the Device Manager button.
1
4 Right-click to select the unk nown device
or the device that requires the
driver installation and click Update Driver from the shortcut menu. The Hardware Update W izard appears.
1 Unknown devices are ident ified by a yellow question mark. A device that has a dr iver
proble m is identified by a yellow excla m ation mark.
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V AIO® Computer Quick Start
5 Foll o w th e on - scree n in s t r u ct io n s to lo cate th e de v ice and re in s t al l th e
appropriate device driver.
If Windows® XP does not reinstall the device driver(s), follow the steps in the next
section to reinstall the device driver(s) using the Application Recovery CD(s).
To reinstall device drivers with the Application Recovery CDs
Your system includes one or more Application Recovery CDs. Insert Application
Recovery CD No. 1 to start the application or driver recovery process. You are prompted to insert the next CD(s), depending on the application or driver you want to restore.
1 Logon to the Microsoft® Win dows® desktop. 2 Insert Application Recovery CD No. 1 into your com puter’s opti cal drive.
The VAIO welcome window appears. Cli ck OK, then cl ic k Quit to close the Sony Application Recovery utility. (Leave the CD in the optical drive.)
3 Click Start on the Windows® taskb ar, and right-click My Computer. A
shortcut menu appe ars.
4 Click Properties. Th e System Properties dialog box appears. 5 Click the Hardware tab, and click Device Manager.
1
6 Right-click the unknown device
or the device that requires the driver
installation, and click Update Driver from the shortcut me nu. The Hardware Update W izard appears.
7 In the Hardware Update Wizard, click to select Install from a list or
specif ic locati on (Advanced). 8 Click Next. 9 Click to ca ncel the Search removable media (floppy, CD-ROM...) option. 10 Click to select the Incl ude this lo cation in the search check box. 11 Click Browse. The Brows e For Folder dialog box ap pea r s.
1 Unknown devices are identifie d by a yellow quest ion mark. A device t hat has a driver
proble m is identified by a yellow exclamation mark.
44
Using Your Recovery CDs
12 Navigate to the optical drive, and click to select the Application Recovery
CD. The CD contents are displayed.
13 Click the folder name of the device in which you want to reinstall, and click
OK. The Hardware Update Wizard appears.
14 Click Next, and select the device folder. The Microsoft® Windows®
operating system automatically reinstalls the device driver(s) from the Application Recovery CD.
15 Click Finish, and remove the Application Recovery CD from the optical
drive.
16 Turn off your computer by clicking Start, and then Turn of f computer. 17 Wait 30 seconds, and turn on your computer.
If you have any quest ions about using the Appl ication Recovery CD(s), visit http://www.sony.com/pcsupport.
Using th e System Reco ver y CDs
The System Recovery CDs enable you to format your hard disk drive and restore the operating system and all original, preinstalled programs. If the operating system or programs become corrupted or are erased, you can restore you r compu t er to th e or i g in a l fa ct o r y setting s .
The System Recovery process removes all programs that you may have installed since you started using your computer. Reinstall any program that was not included with the computer when you purchased it.
You may not need to reinstall the ent ire contents of your hard drive. If you experie nce a problem with your computer, reinstalling an individual device driver or program may correct the problem. Use the Application Recovery CDs to reinst all individual programs and device drive rs. See “Using the Application Recovery CDs” for more information.
The System Recov ery CDs contain a backup copy of all the program s or iginally installed on your hard disk. It can be used only to recover the hard disk of the Sony computer you purchased.
When you successf ully complete your syst em rec overy, you are prompted to complete the Windows® regis tration process.
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V AIO® Computer Quick Start
System Recovery options
Default System Drive Recovery — All data on Drive C is deleted. The
factory def ault settings and programs are restored on this drive only.
Change Partition Size and Recover — All partitions, custom installations,
and chan ges are removed from the hard drive . You can set the pa rtition sizes
for both Drive C and Drive D. The original, preinstalled operating system
and programs are resto red.
Factory Default Setti ngs Recovery — All data and partitions are removed
from the hard drive. All original factory settings, the operating system, and
prei ns talled pr o g r ams are re st o re d .
The System Recovery utility does not back up your system’s data. If you wish to retain your system data, perform a backup to an external media.
To use the System Recovery CDs
Your system may take a few minutes to load necessary files. A blue screen may appear duri ng the downloading proce s s.
Your system may include one or more System Recovery CDs. If you have more than one System Rec overy CD, insert the first CD (CD No. 1) to run the System Recovery program. You will be prompted to insert the next CD(s) once the information fro m the first CD has been installed.
1 Press the disc eject button to open the optical disc drive and exten d the disc
tray. 2 Insert th e Sony Sy stem Recovery CD No. 1 into the optical drive, and close
the drive. The first CD must be in the drive before you restart your computer.
3 (W indows XP) Turn of f your computer by clicking Start, Turn off
computer, and selecting Turn Off.
(W indows 2000 ) Tu rn of f your computer by cl icking Start, Shut Down, and
selecting Shut Down. 4 Wait at least 30 seconds, and turn on your computer. The System Recovery
utility restarts from the opt ical drive. Your screen displays the downloading
prog res s, “S tarti n g VAIO Rec o very Ut ility.”
5 When the VAIO System Recovery Utility wiza r d app e a r s, cl ick Next. 6 The Notes on Use window appears. Click Next.
46
Using Your Recovery CDs
7 On the Main Menu - Product Recovery window, select the appropriate
option to recover your system.
8 Follow the on-scre en instructions to compl ete the recovery process.
The recovery process takes approximately 30 to 60 minutes to complete.
After recovering your system using the System Rec overy CD(s), you may be prompted to insert your Application Recovery CD(s) after restarting Windows. Use the Application Recovery CD(s) to compl ete full restoration of your s ystem.
If your computer does not start from the Recovery CD
1 Press the powe r button and hold it for more than four second s t o turn off the
computer.
2 Turn on the computer. When the Sony logo is displayed, press the F2 key.
The BIOS Setup Utility appears.
3 Press the right arrow key to se lect the Exit menu. 4 Press the down arrow key to select G et Default Values, and press Enter.
The Setup Confirmation window appears . 5 Press Enter again to select Yes. 6 Make sure Exit (Save Changes) is se le cted, and th en press Enter. The
Setup Confirmation window appears again. 7 Make sure Yes is selected, and pr ess Enter. The computer restarts from the
Recovery CD.
If you have more than one System Recovery CD, insert the first CD to run the System
Recovery program. You are prompted to insert the second CD once the information
from the first CD has been installed.
The recovery process takes 30 to 60 minutes to complete.
After recovering your system using the System Recovery CDs, you may be prompted to insert your Application Recovery CDs after restarting the Wi ndows operating system. Insert the Applicat ion Recovery CD to automatically c omplete recovery of your system.
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V AIO® Computer Quick Start
48
Caring for Your Computer
This section provides information on how to safely use your Sony computer.
Storing Your Computer Using Cables and Connections Cleaning Your Computer Handling the LCD Screen
49
V AIO® Computer Quick Start
Storing Your Computer
Do not use or store your c omputer in a location subject to:
Heat sources, such as radiators or air ducts Direct sunlight Excess ive d us t Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temp erature higher tha n 95º F (35º C) or less than 40ºF (5ºC ) High humidi ty
Do not place electronic equipment near your computer. When running, the
computer’s electroma gnetic field may caus e other electronic equipment in close proximity to malfunction.
Provide adequate air circulation to prevent internal heat buildup. Do not
place your computer on porous surfaces such as rugs or blankets, or near material s such as curtains or draperies that may block ventilation. Leave a space of at le ast 8 inches (20 cm) behind the back of the computer.
If the computer is brought directly from a cold location to a warm one,
moisture may condens e insi de your computer. In this case, al low at least one hour before turning on your computer. If any problems occur, unplug your computer, and contact your S ony S ervice Center.
The computer uses high-frequency radio signals and may interfere with
radio or TV reception. Should this occur, move the computer a suitable distance away from the radio or TV.
Do not drop the computer or place heavy objects on top of the computer.
Using Cables and Connections
Use only specified peripheral equi pm ent and interface cable s. Do not use cut or damaged connection cables. If the telephone company makes a service call to your home or office and
determines that your computer is responsible for a problem, the telephone company may bill you for the service call. Also, if you do not disco nnect your computer when it is adversely affecting a telephone line, the tele phone
50
Cleaning Your Computer
company has the right to disconnect your service until you correct the
problem.
Cleaning Your Computer
Clean the computer with a soft, dry cloth or a soft cloth lightly moistened
with a mild det erge nt soluti on. Do not us e any t ype of abra sive pad, scour ing
powder, or solvent suc h as alc ohol or benzine, as th es e m ay da ma ge the
finish of you r computer. You can use canne d compressed air specific ally for
computers to remove dust.
If a solid object falls o n to the computer or a liqu id leaks i n to the computer,
immediatel y turn off and unplug the co mpu ter. It is best to have the
computer che cke d by qualified personnel before you use it again.
A vo id rubbi ng the LCD screen as this ca n damage the scr een. Use a soft, dr y
cloth to wi p e th e LCD scr e en or ca nned com pre s sed air.
Always disc onnect the power cord before cleaning the computer.
Handling the LCD Screen
Direct sunlight can damage the LCD. Be careful when using the computer
near a window.
Do not scratch the LCD or exert pre ssur e on it. Thi s can cause a malf unction . Using the computer in low temperature conditions may produce a residual
image on th e sc re en. T his i s not a m al func ti on. Wh en the co mputer retu rns t o
normal temperature, the screen returns to normal.
The screen beco mes warm during operation. This is normal and does not
indicate a malfunction.
The LCD is manufactured using high-precision technology. You may,
however, see tiny black points and/or bright points (red, blue, or gree n) that
continuously appear on the LCD. This is a normal result of the
manufacturing process and does not indicate a malfunction.
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V AIO® Computer Quick Start
52
Troubleshooting
This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooti ng topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).
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V AIO® Computer Quick Start
Tr oubleshooting Your Computer (Windows XP)
What do I do if my computer won’t start?
Make sure the computer is securely plugged into a power source and turned
on. Make sure the power indicator shows the power is on.
Make sure the battery is inserted pr operly and charged. Make sure the flo ppy disk drive (if applica ble) is empty. If the compute r is pl ugged int o a po wer strip or uni nte rruptib le power supply
(UPS), make sure the power stri p or UPS is turned on and working.
If you are using an ext erna l display, make sure it is plugge d into a power
source and turned on. Make sure the brightness and con trast controls are adjusted correctly. See the guide th at came with your display for details.
Disconnect the AC adapter and remove the battery. Wait one minute .
Reattach the AC adapter and reinser t the battery. Turn on the po wer.
Condensation may cause the compute r to malfunction. If this occurs, do not
use the computer for at least one hour.
If the com puter still does not turn on, fo llow these steps :
1 Unplug the power cord and remov e the battery. 2 Use a thin, straight object (such as a paper clip) to press the reset button. 3 Reinsert the pow er cord and the batter y. 4 Turn on the computer.
What do I do if a BIOS error appears when my computer starts?
If the message “Pres s <F1> to resume, <F2> to setup” appear s at the bottom of the scr een, follow these steps:
1 Press F2. The BI OS Se t up menu appears. 2 Set the date (month/day/year). Press Enter. 3 Press the Down Arrow key to select System Time, and then set the time
(hour: minute: second). Press Enter.
4 Press the Right Arr ow key to select the Exit tab, and then press the
Down Arrow key to select Get Default Values. The message Load default values for all SETUP items appears.
54
Troubleshooting Your Computer (Windows XP)
5 Press Enter. The Setup Confirmation window appears . 6 Select Yes, and press Enter. 7 Select Exit (Save Changes), and pre ss Enter. The Setup Confirmation
window appears again. 8 Select Yes, and press Enter. The compu t er res t art s .
If this occurs on a regular basis, contact Sony Computing Support
(http://www.sony.com/pcsupport).
What do I do if the message “Operating system not found” appears when my computer starts, and why won’t Windows start?
Make sure the computer does not have a “non-bootable” floppy dis k in the
floppy disk drive (if applicable).
If a non-bootabl e floppy disk is in the drive:
1 Remove the floppy disk.
2 Restart the computer and confi r m th at the Microsoft® Windows®
operating system starts properly.
If Wi ndows still does not start, follow thes e steps to initialize the BIOS:
1 If there is a disk in the floppy disk drive, then remove it.
2 Turn off the computer.
3 Remove any peripheral devices connected to the computer.
4 Resta r t the computer.
5 Press F2 when the Sony logo appear s . The BIOS Setup window
appears.
6 Press the Right Arrow key to select the Exit menu.
7 Press the Down Arrow key to select Get Default Values. The
message Load default values for all SETUP items appears. 8 Press Enter. The Setup Confirmation window appears . 9 Select Yes, and press Enter.
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V AIO® Computer Quick Start
10 Select Exit (Save Changes), and pres s Enter. The Setup Confirmation
window appear s ag ain.
11 Select Yes, and pr ess Enter. The computer restarts.
If your comput er contin ues t o di spla y the message “Opera tin g syste m not foun d,” and Windows does not start, use your supplied Syste m Re covery CDs to restore the programs that shipped with your c omputer. See “Using the Syste m Recovery CDs” for more information.
The System Recovery CD restores your computer to its original state, so user data and applications will be lost.
Why does my computer stop responding? Why can’t I turn off my computer?
It is best to turn off your computer using the Turn Off Computer option on the Microsoft ® Windows ® Start menu, located on the ta skbar . Using other m ethods, including those listed below, may result in loss of unsaved data.
Click Start on the Windows® taskbar, select Turn Off Computer, and then
click Turn Off.
If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Task Manager dialog box appear s , click Turn Off from the Shut Down me nu.
If your computer still does not turn off, press and hold the power button or
slide and hold the power switch until the computer tu rns of f.
If your computer stops responding while playi ng a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Task Manager.
Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the
power button or switch may cause loss of data.
Remove the AC ada pter and battery.
Why won’t my computer enter Standby or Hibernate mode?
Your computer may become unsta ble if th e operat ing mode is chang ed before the computer com pletely enters Standby or Hibernate .
To restore the computer to normal operating stability:
56
Troubleshooting Your Computer (Windows XP)
1 Close all open programs. 2 Restart the comp u ter. Follow these steps:
1 Press the Windows key . 2 Press U. 3 Press R to select restart.
3 If th e co mputer do es not res tart, f o llow the se steps:
1 Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task
Manager window appears . 2 Press and release Alt to highlight the menu bar, and press the Right
Arrow key to sele ct Shut Down. 3 Press Enter. 4 Press R to select restart.
4 If this proc edure does not work, press a nd hold the power button or slide and
hold the power switch until the computer turns off.
Why is the sound of my computer’s fan so loud?
The computer’ s fan may be running at a high s peed t o cool t he CPU. By l owering the CPU speed, you a lso lower the spe ed and nois e leve l of the compute r’ s fan. If
1
your computer comes with the PowerPanel™ utility
, use it to lower the CPU speed. If your comput er doe s not come wit h th e PowerP anel utili ty, use the power schemes to lower the CPU speed.
To lower the CPU speed using the PowerPanel utility: 1 On the Windows® taskbar, right-cl ick either the CPU icon or Profile
icon , depending on the model you purchased.
2 Select Edit/Create Profiles. The AC Power Profile Editor window
appears.
3 Double-click System to open the System submenu if it is not already open. 4 Double-click CPU Fan Control, and select Level 1 Quiet. 5 Restar t your computer.
1 A vailable on selected models.
57
V AIO® Computer Quick Start
See PowerPanel Help for more information.
To lower the CPU speed using the power schemes:
1 Click Start on the Windows® taskbar, and click Control Panel. 2 Click Pe rformance and Maintenance, and click Power Options. Th e
Power Options Properties window appears. 3 Select Portable/Laptop in the Power schemes box. 4 Click Apply. 5 Click OK.
Why does the System Properties dialog box display a slower CPU speed than the maximum?
This is normal. Because your computer’s CPU utilizes a type of CPU speed controlling technolo gy f or power conservation purposes, System Properties may display the CPU’ s current speed instead of the maximum speed.
Why don’t my changes appear on the computer screen (LCD)?
You may need to refresh the computer screen. Pres s and hold th e Windows key
, and press D twice .
58
Troubleshooting Your Computer (Windows 2000)
Tr oubl es ho ot ing Your Computer (Wi n dow s 200 0)
What do I do if my computer won’t start?
Make sure the compu ter is securely plugged into a power source and turned
on. Make sure the power indicator shows the power is on.
Make sure the battery is inserted pr operly and charg ed. Make sure the flo ppy dis k drive (if applicable) is empty. If the compute r is pl ugged int o a po wer strip or un int errupti ble power sup ply
(UPS), make sure the power strip or UPS is turned on and working.
If you are usin g an ext erna l display, make sure it is plugged into a power
source and turne d on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for deta ils.
Disconnect the AC adapter and remove the bat tery. Wait one minute.
Reattach the AC adapter and r einser t th e battery. Turn on the power.
Condensation may cause the computer to malfunction . If this occurs, do not
use the computer for at least one hour.
If th e co mputer s t ill does not turn on, follow th ese steps:
1 Unplug the power cord and remove the battery. 2 (For models with a reset button) Use a thin, straight object (such as a
paper clip) to press the reset button.
3 Rein sert the power cord an d th e b attery. 4 Turn on the computer.
What do I do if a BIOS error appears when my computer starts?
If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen, fo llow these steps:
1 Press F2. Th e BIOS Setup menu appears. 2 Set the date (month/day/year). Pr ess Enter. 3 Press the Down Arrow key to se lect System Time, an d then s et t he t ime
(hour: minute: second). Press Enter.
59
V AIO® Computer Quick Start
4 Press the Right Arr ow key to select the Exit tab, and then press the
Down Arrow key to select Get Default Values. The message Load
default values for all SETUP items appears. 5 Press Enter. The Setup Confirmation window appears. 6 Select Yes, and pres s Enter. 7 Select Exit (Save Changes), and press Enter. The Setup Confirmation
window appear s ag ain. 8 Select Yes, and pres s Enter. The computer restarts.
If this occurs on a regular basis, contact Sony Computing Support
(http://www.sony.com/pcsupport).
What do I do if the message, “Operating system not found” appears when my computer starts, and why won’t Windows start?
Make sure the comput er does not have a “non-bootable” floppy disk in the
floppy disk drive (if applicable).
If a non-bootabl e floppy disk is in the drive:
1 Remove the floppy disk.
2 Restart the computer and confirm that the Microsoft® Windows®
operating system starts properly.
If Wi ndows still does not st art, follow these steps to initialize the BIOS:
1 If there is a disk in the floppy disk drive, then remove it.
2 Turn off the computer.
3 Remove any peri pheral devices connected to the computer.
4 Restart the computer.
5 Press F2 whe n the Sony logo appears. The BIOS Setu p window
appears.
6 Press the Right Arr ow key to select the Exit menu.
7 Press the Down Arrow key to select Get Default Values. The
message Load default values for all SETUP items appears.
8 Press Enter. The Setup Confirmation window appears.
60
Troubleshooting Your Computer (Windows 2000)
9 Select Yes, and press Enter. 10 Select Exi t ( Save Changes), a nd press Enter. The Setup Confirmation
window appears again.
11 Select Yes, and press Enter. The compu t er res t art s .
If your computer con tinues t o d ispla y t he mes sage “Op erati ng sys tem not foun d,” and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer. See “Using the System Recovery CDs” on page 45 for more information.
The System Recovery CD restores your computer to its original state, so user data and applications will be lost.
Why does my computer stop responding? Why can’t I turn off my computer?
It is best to turn off your computer using the Turn Off Computer option on the Microsoft® Win dows® Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsave d data.
Click Start on the Windows ® taskbar, and select Shut Down. When the
Shut Down Windows window appears , make sure Shut down is select ed , and clic k OK.
If your computer does not turn off, press the Ctrl+Alt+Delete keys
simultaneously. When the Windows Security dialog box appear s, click Shut Down, and select Shut Down again from the Shut Down Windows window.
If your computer stil l does not turn off, press and hold the power button or
slide and hold the power switch unti l the computer shuts down.
If your computer st ops res ponding while playing a CD or DVD, press the
Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Security dialog box.
Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the
power button or switch may cause loss of data.
Remove the AC adap ter and battery.
61
V AIO® Computer Quick Start
Why won’t my computer enter Standby or Hibernate mode?
Your computer may become unsta ble if th e operat ing mode is chang ed before the computer com pletely enters Standby or Hibernate .
To restore the computer to normal operating stability:
1 Close all open programs. 2 Restar t th e co m p u te r. Follow th e s e st ep s:
1 Press the Windows key .
2 Press U.
3 Press R to select restart.
4 Press Enter. 3 If the computer doe s not restart, follow these steps:
1 Press the Ctrl+Alt+Delete keys simultaneously. The Windows
Security dialog box appears. 2 Press the Right Arr ow key to select Shut Down. 3 Press Enter. 4 Press R to select restart. 5 Press Enter.
4 If this procedure does not work, pres s and hold th e power butt on or slide and
hold the power switch until the compute r shuts down.
Why don’t my changes appear on the computer screen (LCD)?
You may need to refresh the computer screen. Pres s and hold th e Windows key
, and press D twice .
62
Support Options
Support Options
If you have questions about your computer or th e prei nstalled programs, refer to the followi ng sources for answers in the sequence listed below.
1 VAIO® Computer User Guide
The on-screen VAIO® Computer User Guide and the printed VAIO® Computer Quick Start provide information on how to maximize your computer capabiliti es and s olve common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows® operati ng syste m. For ope rating system s upport, y ou can vi sit Mi crosoft ® custome r support at: http://support.microsoft.com/directory/.
4 VAIO Support Agent
You can find VAIO Support Agent by clicking Start and All Programs (Programs for W indows® 2000) and VAIO Support and VAIO Support Agent. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs s chedul ed prote ctions of your pro grams , net work setti ngs, a nd other important program settings. When your program is protected, you can use VAIO Support Agent to repair program problems by restoring the program to any of the pre viously protected states.
5 Sony Computing Support
This service provides instant acc ess to information on commonly encounte red problems. Type a description of the probl em and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at: http://www.sony.com/pcsupport.
63
V AIO® Computer Quick Start
64
Index
A
AC adap ter 26
connecting 28
Application Recovery CD 42
B
battery
charging indicator 19 port 20 UNLOCK/LOCK latch 23
brightnes s control 29 buttons
left power 19 right 19
26
19
C
caps lock 19 computer
cables care 49 cleaning 51 controls and connectors 19 LCD screen 51 online s upport 63 specifications 16 specifications (online) 33 storage 50 troubleshooting 54, 59 turning off 36 turning on 26 unpacking 16
50
updates 33, 34
connecting
dial-up
controls 19
brightness 29
34
D
DC IN port 20 dial-up connection 34
E
Electronic Flyer 33, 34 Energy Star 5 Ethernet
removing protec tive tab
Ethernet port 21
F
faxes
laws governing
10
H
handling the LCD screen 51 hard disk drive
indicator
headphone jack 20 help 32, 53
19
I
i.LINK port 20 indicators
battery caps lock 19 hard disk drive 19 Memory Stic k media 19 num lock 19
19
22
65
V AIO® Computer Quick Start
power scroll lock 19 Wireless LAN 19
input devices 9 interference 9 inte rnal speaker 19 Internet connection 34
19
J
jacks
headphone microphone 20 modem jack 21
20
K
keyboard 19
L
LCD scre en
handling locating 19
51
M
maintenance 51 manual 32 Memory Stick media
indicator slot 21
micropho ne jack 20 modem
laws governing
modem jack 21 Monitor (VGA) port 20 Monitor port 20
19, 21
10
N
network connector 21 num lock 19
O
online support 63 online us er guide 32 output devices 9
P
PC Card slot 20 phone
laws governing
ports
battery DC IN 20 i.LINK 20 USB 20, 21 VGA (monitor) 20
power
indicator light
power source 26 power switch 29 programs
locating
20
40
10
19
R
radio interference 9 Recovery CD s 42 regulatory informat ion 8 reset button 23 re stori n g data 42
S
scroll lock indicator 19 shutting down computer 36 software
locating
specifications 16 specifications (online) 33 sta r ti ng co m p u t er 26 startup prob lems 37 support
Sony
switch
power
System Recovery CD 45
40
53
19
T
technical support 53
66
Index
telephone line jack touchpad 19
using 29
troubleshooting 54, 59
startup 37 turning off computer 36 turning on computer 26 TV
interference
21
9
U
UNLOCK/LOCK latch 23 unpacking the computer 16 updates 33, 34 USB port 20, 21 user guide 32
W
Wireless LAN
indicator
switch 19
19
67
http://www.sony.com/vaio
Printed in USA © 2003 Sony Electroni cs Inc. 4-672-456-01
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