Sony NW-E394, NW-E393 Help Guide
Help Guide
Digital Music Player
NW-E393/E394/E395
Use this manual when you have troubles or when you need to know how to use your
WALKMAN
The color of Walkman sold in some countries/regions may differ from those shown above.
The recommended application for Windows computer has been changed to “Music
Center for PC”.
®
.
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Table Of Contents
TOC-1
Help Guide NW-E393/E394/E395 i
Getting Started 3
Customer Registration Website 24
Customer registration website 73
Before Use 25
Before first use 75
Walkman instruction manuals 77
How to use the operating explanations 78
Enjoying Using Your Walkman 26
3 steps to listening to music 80
Various ways to enjoy using your Walkman 83
Parts and Controls 27
Parts and controls 84
Power/Charging 28
Turning the power on 87
Turning the power off 89
Using the HOLD switch 91
Charging the battery 93
Extending the battery life 95
Notes on charging the battery 97
Initial Settings 30
Selecting the display language 99
Basic Operations 4
Home Menu/Option Menu 31
Home menu 100
How to use the Home menu 102
How to use the option menu 104
List of icons displayed in the information area 106
Connecting Your Walkman to Your Computer 32
Connecting to a computer 108
Notes on connecting your Walkman to a computer 110
Initializing/Updating 33
Restarting your Walkman 111
Resetting to the factory settings 113
Formatting memory 114
Updating the system software of your Walkman 116
Displaying your Walkman information 118
TOC-2
Transferring/Deleting Content 5
Operation Flow for Transferring Content to Your Walkman 34
Preparing content using a Windows computer 119
Preparing content using a Mac computer 121
Installing Music Center for PC 35
About Music Center for PC 123
Installing Music Center for PC 124
Installing Content Transfer 36
About Content Transfer 126
Installing Content Transfer 127
Importing Content to the Software 37
Importing and transferring content from media using Music Center for PC
129
Importing content on your Windows computer into Music Center for PC 131
Transferring Content to Your Walkman 38
Transferring content using Music Center for PC 133
Transferring content using Content Transfer 135
Transferring content using Explorer 137
Transferring content using the Finder 139
Notes for transferring content such as music from your computer 141
Deleting Content from Your Walkman 39
Deleting content from your Walkman using Music Center for PC 143
Deleting content from your Walkman using Content Transfer 145
Deleting content from your Walkman using Explorer 147
Deleting content from your Walkman using the Finder 149
Operating with Music Center for PC 40
Deleting content imported to Music Center for PC 151
Music 6
Playing Music 41
Preparing music 153
Playing music 155
Browsing the music list screen 157
Volume operation (Only for countries/areas complying with European
Directives) 159
Browsing the music playback screen 160
Music playback operations 162
Searching for songs 164
Playing playlist songs 166
TOC-3
Choosing an album from the cover art images 168
Deleting Songs 43
Deleting songs 170
Music Settings 44
Shuffle playback 172
Repeat playback 174
Customizing sound quality settings 176
Presetting your equalizer settings 178
Photos 7
Viewing Photos 45
Preparing photos 180
Viewing photos 182
Browsing the photo screen 184
Operations on the photo screen 186
Browsing photos using the Slide Show function 188
Deleting photos 190
Photo Settings 47
Changing the photo information display setting 192
Playing the Slide Show repeatedly 194
FM Radio 8
Listening to FM Radio 48
Listening to FM radio 195
Browsing the FM radio screen 197
FM radio operations 199
Presetting broadcast stations automatically 201
Presetting broadcast stations manually 203
Deleting preset broadcast stations 205
FM Radio Settings 50
Changing the FM radio scan sensitivity 207
Setting monaural/auto for FM radio 208
Settings 9
Music Settings 51
Shuffle playback 172
Repeat playback 174
Customizing sound quality settings 176
Presetting your equalizer settings 178
Photo Settings 52
Changing the photo information display setting 192
TOC-4
Playing the Slide Show repeatedly 194
FM Radio Settings 53
Changing the FM radio scan sensitivity 207
Setting monaural/auto for FM radio 208
Sleep Timer Settings 54
Setting the sleep timer 209
Common Settings 55
Displaying your Walkman information 118
Limiting the volume 211
Setting the operation sound 212
Setting the screen off timer 213
Adjusting the screen brightness 214
Resetting to the factory settings 113
Formatting memory 114
Language Settings 57
Selecting the display language 99
Announcement 10
Precautions 58
Notes on handling your Walkman 215
Notes on headphones 219
Notes on the software 220
Maintenance of your Walkman 221
Customer Support Website 59
Customer support website 222
Specifications 11
Specifications 60
Specifications 224
Battery life 226
Maximum recordable number of songs and time (Approx.) 227
Supported formats 229
System requirements 231
Contents 233
Troubleshooting 12
What Can I Do to Solve a Problem? 62
What can I do to solve a problem? 234
Customer support website 222
Q&A 13
Operation 63
TOC-5
Your Walkman does not operate or the power does not turn on. 236
Your Walkman does not work properly. 238
Your Walkman power turns off or on automatically. 239
You want your Walkman screen to stay on longer before it turns off
automatically. 240
A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman
was washed in the washing machine. 241
You want to back up the content such as music stored on your Walkman.
242
You want to find the product name (model name) of your Walkman. 243
An alarm (beep) is heard and the message [Check the volume level] is
displayed. 244
Sound 65
There is no sound. 245
Content such as music suddenly stops during playback. 246
Noise is generated. 247
Volume cannot be turned up, or the volume remains low when the playback
volume is turned up. 249
Sound can only be heard from one side of the headphones. 250
Sound is interrupted or skips. 251
The sound effect settings do not seem to have any effect. 252
Power 66
You cannot charge your Walkman. 253
How long is the life of the built-in rechargeable battery? 255
The rechargeable battery needs to be replaced. 256
The battery life is short. 257
How long is the standard battery duration? 259
How long does it take to charge the battery? 260
Connection to a Computer 67
The computer does not recognize your Walkman. 261
Even if you use "Safely Remove Hardware" on the computer, [Connected
USB. The player cannot be operated.] remains displayed on your Walkman
screen. 263
You cannot install software to your computer. 264
The progress bar on the install screen does not proceed while installing the
software. 266
Your Walkman is not recognized by Music Center for PC. 267
Content such as music cannot be transferred from the computer to your
TOC-6
Walkman. 268
Displaying/Playing/Deleting Content 68
You cannot play content such as music transferred to your Walkman. 270
Songs are not played back in the expected order. 272
Content such as music suddenly stops during playback. 246
Playback progresses to the next album when repeat playback is set. 274
Songs are only played within a limited range such as within one album. 275
Songs are not displayed in the order they were transferred in. 276
The content such as music is displayed repeatedly. 277
Thumbnails such as cover art are not displayed. 278
[ □ ] is displayed in the screen. 280
[Unknown] is displayed for the album name or artist name. 281
You cannot delete content such as music using the Walkman functions.
282
FM Radio 70
You cannot hear FM radio broadcasts. 284
There is a lot of noise in an FM radio broadcast and the sound quality is poor.
285
Other 71
Your Walkman gets warm. 286
Message 72
Message list 287
How to Use 14
Troubleshooting 21
How to Use
1
Getting Started
Basic Operations
Transferring/Deleting Content
Music
Photos
FM Radio
Settings
Announcement
Specifications
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Troubleshooting
Troubleshooting
Q&A
2
List of Topics
How to Use
Troubleshooting
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4-579-798-12(1)
Copyright 2016 Sony Corporation
Help Guide
3
How to Use
Digital Music Player
NW-E393/E394/E395
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Getting Started
Customer Registration Website
Before Use
Enjoying Using Your Walkman
Parts and Controls
Power/Charging
Initial Settings
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Help Guide
4
How to Use
Digital Music Player
NW-E393/E394/E395
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Basic Operations
Home Menu/Option Menu
Connecting Your Walkman to Your Computer
Initializing/Updating
4-579-798-12(1)
Copyright 2016 Sony Corporation
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Help Guide
5
How to Use
Digital Music Player
NW-E393/E394/E395
Back Back to Top
Transferring/Deleting Content
Operation Flow for Transferring Content to Your Walkman
Installing Music Center for PC
Installing Content Transfer
Importing Content to the Software
Transferring Content to Your Walkman
Deleting Content from Your Walkman
Operating with Music Center for PC
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Help Guide
6
How to Use
Digital Music Player
NW-E393/E394/E395
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Music
Playing Music
Deleting Songs
Music Settings
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4-579-798-12(1)
Copyright 2016 Sony Corporation
Help Guide
7
How to Use
Digital Music Player
NW-E393/E394/E395
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Photos
Viewing Photos
Photo Settings
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4-579-798-12(1)
Copyright 2016 Sony Corporation
Help Guide
8
How to Use
Digital Music Player
NW-E393/E394/E395
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FM Radio
Listening to FM Radio
FM Radio Settings
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4-579-798-12(1)
Copyright 2016 Sony Corporation
Help Guide
9
How to Use
Digital Music Player
NW-E393/E394/E395
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Settings
Music Settings
Photo Settings
FM Radio Settings
Sleep Timer Settings
Common Settings
Language Settings
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Help Guide
10
How to Use
Digital Music Player
NW-E393/E394/E395
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Announcement
Precautions
Customer Support Website
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4-579-798-12(1)
Copyright 2016 Sony Corporation
Help Guide
11
How to Use
Digital Music Player
NW-E393/E394/E395
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Specifications
Specifications
4-579-798-12(1)
Copyright 2016 Sony Corporation
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Help Guide
12
Troubleshooting
Digital Music Player
NW-E393/E394/E395
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Troubleshooting
What Can I Do to Solve a Problem?
4-579-798-12(1)
Copyright 2016 Sony Corporation
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Help Guide
13
Troubleshooting
Digital Music Player
NW-E393/E394/E395
Back Back to Top
Q&A
Operation
Sound
Power
Connection to a Computer
Displaying/Playing/Deleting Content
FM Radio
Other
Message
Help Guide
14
List of Topics
Digital Music Player
NW-E393/E394/E395
Back Back to Top
How to Use
Getting Started
Customer Registration Website
Customer registration website
Before Use
Before first use
Walkman instruction manuals
How to use the operating explanations
Enjoying Using Your Walkman
3 steps to listening to music
Various ways to enjoy using your Walkman
Parts and Controls
Parts and controls
Power/Charging
Turning the power on
Turning the power off
Using the HOLD switch
Preparing content using a Windows computer
15
Charging the battery
Extending the battery life
Notes on charging the battery
Initial Settings
Selecting the display language
Basic Operations
Home Menu/Option Menu
Home menu
How to use the Home menu
How to use the option menu
List of icons displayed in the information area
Connecting Your Walkman to Your Computer
Connecting to a computer
Notes on connecting your Walkman to a computer
Initializing/Updating
Restarting your Walkman
Resetting to the factory settings
Formatting memory
Updating the system software of your Walkman
Displaying your Walkman information
Transferring/Deleting Content
Operation Flow for Transferring Content to Your Walkman
Preparing content using a Mac computer
16
Installing Music Center for PC
About Music Center for PC
Installing Music Center for PC
Installing Content Transfer
About Content Transfer
Installing Content Transfer
Importing Content to the Software
Importing and transferring content from media using Music Center for PC
Importing content on your Windows computer into Music Center for PC
Transferring Content to Your Walkman
Transferring content using Music Center for PC
Transferring content using Content Transfer
Transferring content using Explorer
Transferring content using the Finder
Notes for transferring content such as music from your computer
Deleting Content from Your Walkman
Deleting content from your Walkman using Music Center for PC
Deleting content from your Walkman using Content Transfer
Deleting content from your Walkman using Explorer
Deleting content from your Walkman using the Finder
Operating with Music Center for PC
Deleting content imported to Music Center for PC
Music
Playing Music
Preparing music
17
Playing music
Browsing the music list screen
Volume operation (Only for countries/areas complying with European Directives)
Browsing the music playback screen
Music playback operations
Searching for songs
Playing playlist songs
Choosing an album from the cover art images
Deleting Songs
Deleting songs
Music Settings
Shuffle playback
Repeat playback
Customizing sound quality settings
Presetting your equalizer settings
Photos
Viewing Photos
Preparing photos
Viewing photos
Browsing the photo screen
Operations on the photo screen
Browsing photos using the Slide Show function
Deleting photos
Photo Settings
Changing the photo information display setting
Playing the Slide Show repeatedly
Setting monaural/auto for FM radio
18
FM Radio
Listening to FM Radio
Listening to FM radio
Browsing the FM radio screen
FM radio operations
Presetting broadcast stations automatically
Presetting broadcast stations manually
Deleting preset broadcast stations
FM Radio Settings
Changing the FM radio scan sensitivity
Setting monaural/auto for FM radio
Settings
Music Settings
Shuffle playback
Repeat playback
Customizing sound quality settings
Presetting your equalizer settings
Photo Settings
Changing the photo information display setting
Playing the Slide Show repeatedly
FM Radio Settings
Changing the FM radio scan sensitivity
Sleep Timer Settings
19
Setting the sleep timer
Common Settings
Displaying your Walkman information
Limiting the volume
Setting the operation sound
Setting the screen off timer
Adjusting the screen brightness
Resetting to the factory settings
Formatting memory
Language Settings
Selecting the display language
Announcement
Precautions
Notes on handling your Walkman
Notes on headphones
Notes on the software
Maintenance of your Walkman
Customer Support Website
Customer support website
Specifications
Specifications
Specifications
Battery life
Maximum recordable number of songs and time (Approx.)
Supported formats
20
System requirements
Contents
4-579-798-12(1)
Copyright 2016 Sony Corporation
Go to Page Top
Help Guide
21
List of Topics
Digital Music Player
NW-E393/E394/E395
Back Back to Top
Troubleshooting
Troubleshooting
What Can I Do to Solve a Problem?
What can I do to solve a problem?
Customer support website
Q&A
Operation
Your Walkman does not operate or the power does not turn on.
Your Walkman does not work properly.
Your Walkman power turns off or on automatically.
You want your Walkman screen to stay on longer before it turns off automatically.
A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the
washing machine.
You want to back up the content such as music stored on your Walkman.
You want to find the product name (model name) of your Walkman.
An alarm (beep) is heard and the message [Check the volume level] is displayed.
Sound
22
There is no sound.
Content such as music suddenly stops during playback.
Noise is generated.
Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
Sound can only be heard from one side of the headphones.
Sound is interrupted or skips.
The sound effect settings do not seem to have any effect.
Power
You cannot charge your Walkman.
How long is the life of the built-in rechargeable battery?
The rechargeable battery needs to be replaced.
The battery life is short.
How long is the standard battery duration?
How long does it take to charge the battery?
Connection to a Computer
The computer does not recognize your Walkman.
Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot
be operated.] remains displayed on your Walkman screen.
You cannot install software to your computer.
The progress bar on the install screen does not proceed while installing the software.
Your Walkman is not recognized by Music Center for PC.
Content such as music cannot be transferred from the computer to your Walkman.
Displaying/Playing/Deleting Content
You cannot play content such as music transferred to your Walkman.
Songs are not played back in the expected order.
Content such as music suddenly stops during playback.
23
Playback progresses to the next album when repeat playback is set.
Songs are only played within a limited range such as within one album.
Songs are not displayed in the order they were transferred in.
The content such as music is displayed repeatedly.
Thumbnails such as cover art are not displayed.
[ □ ] is displayed in the screen.
[Unknown] is displayed for the album name or artist name.
You cannot delete content such as music using the Walkman functions.
FM Radio
You cannot hear FM radio broadcasts.
There is a lot of noise in an FM radio broadcast and the sound quality is poor.
Other
Your Walkman gets warm.
Message
Message list
4-579-798-12(1)
Copyright 2016 Sony Corporation
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