Sony MX-C400P User Manual

Operation Guide

MX-C400PMODEL:

BEFORE USING

THE MACHINE

SYSTEM SETTINGS

PRINTING

TROUBLESHOOTING

MANUALS PROVIDED WITH THE MACHINE

Operation manuals in PDF format (this manual)

The manuals in PDF format provide detailed explanations of the procedures for using the machine in each mode. To view the PDF manuals, download them from the hard drive in the machine. The procedure for downloading the manuals is explained in "Downloading the Operation Guide" in the Quick Start Guide.

1. BEFORE USING THE MACHINE

This chapter provides information, such as basic operation procedures and how to load paper.

2. PRINTING

This chapter provides detailed explanations of the procedures for printing.

3. SYSTEM SETTINGS

This chapter explains the "System Settings", which are used to configure a variety of parameters to suit the aims and the needs of your workplace. Current settings can be displayed or printed out from the "System Settings".

4. TROUBLESHOOTING

This chapter explains how to remove paper misfeeds and provides answers to frequently asked questions regarding the operation of the machine in each mode. Refer to this manual when you have difficulty using the machine.

Printed manuals

Manual name Contents

Safety Guide

Software Setup Guide

Quick Start Guide

This manual contains instructions for using the machine safely and lists the specifications of the machine and its peripheral devices.

This manual explains how to install the software and configure settings to use the machine.

This manual provides easy-to-understand explanations of all the functions of the machine in a single volume. Detailed explanations of each of the functions can be found in the manuals in PDF format.

ABOUT OPERATION MANUAL

This manual explains how to use the MX-C400P digital full color printer.

Please note

• For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide.

• For information on your operating system, please refer to your operating system manual or the online Help function.

• The explanations of screens and procedures in a Windows environment are primarily for Windows vary depending on the version of the operating system or the software application.

• The explanations of screens and procedures in a Macintosh environment are based on Mac OS X v10.4 in the case of Mac OS X. The screens may vary depending on the version of the operating system or the software application.

• Wherever "MX-xxxx" appears in this manual, please substitute your model name for "xxxx".

• Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please contact your dealer or nearest SHARP Service Department.

• This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem is discovered, please contact your dealer or nearest SHARP Service Department.

• Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.

Warning

• Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as allowed under copyright laws.

• All information in this manual is subject to change without notice.

Vista®. The screens may

Illustrations and the operation panel and display shown in this manual

The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment. The explanations in this manual assume that 500-sheet paper feed units (total of four trays) are installed on the MX-C400P. For some functions and procedures, the explanations assume that devices other than the above are installed.

The display screens, messages, and key names shown in the manual may differ from those on the actual machine due to product improvements and modifications.

Icons used in the manuals

The icons in the manuals indicate the following types of information:

Warning This alerts you to a situation where there is a risk of human death or injury.

Caution This alerts you to a situation where there is a risk of human injury or property damage.

This alerts you to a situation where there is a risk of machine damage or failure.

This provides a supplemental explanation of a function or procedure.

This explains how to cancel or correct an operation.

This indicates the name of a system setting and provides a brief explanation of the setting.

When "System Settings:" appears:

A general setting is explained.

When "System Settings (Administrator):" appears:

A setting that can only be configured by an administrator is explained.

CHAPTER 1 BEFORE USING THE MACHINE

This chapter provides information on basic operation procedures, how to load paper and machine maintenance.

BEFORE USING THE MACHINE

PART NAMES AND FUNCTIONS . . . . . . . . . . . . . . 1-3

• EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

• INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

• SIDE AND BACK . . . . . . . . . . . . . . . . . . . . . . . . 1-6

• OPERATION PANEL . . . . . . . . . . . . . . . . . . . . . 1-7

USING THE OPERATION PANEL . . . . . . . . . . . . . . 1-8

• USING THE DISPLAY . . . . . . . . . . . . . . . . . . . . 1-8

USING THE WEB PAGE . . . . . . . . . . . . . . . . . . . . 1-12

TURNING THE POWER ON AND OFF . . . . . . . . . 1-13

• ENERGY SAVE FUNCTIONS . . . . . . . . . . . . . 1-14

• [POWER SAVE] KEY . . . . . . . . . . . . . . . . . . . . 1-14

USER AUTHENTICATION . . . . . . . . . . . . . . . . . . . 1-15

• AUTHENTICATION BY USER NUMBER. . . . . 1-15

• AUTHENTICATION BY LOGIN NAME /

PASSWORD. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

• ACCESSING THE WEB PAGE . . . . . . . . . . . . 1-20

USER CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

• USER LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

• DEFAULT SETTING. . . . . . . . . . . . . . . . . . . . . 1-24

• PAGE LIMIT GROUP LIST. . . . . . . . . . . . . . . . 1-26

• AUTHORITY GROUP LIST . . . . . . . . . . . . . . . 1-27

• FAVORITE OPERATION GROUP LIST. . . . . . 1-29

• VIEW USER COUNT . . . . . . . . . . . . . . . . . . . . 1-30

LOADING PAPER

IMPORTANT POINTS ABOUT PAPER . . . . . . . . . 1-37

• NAMES AND LOCATIONS OF TRAYS . . . . . . 1-37

• USEABLE PAPER . . . . . . . . . . . . . . . . . . . . . . 1-37

TRAY SETTINGS FOR TRAYS 1 TO 4 . . . . . . . . . 1-40

• LOADING PAPER AND CHANGING THE

PAPER SIZE . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40

LOADING PAPER IN THE BYPASS TRAY . . . . . . 1-42

• IMPORTANT POINTS WHEN USING THE

BYPASS TRAY. . . . . . . . . . . . . . . . . . . . . . . . . 1-43

PERIPHERAL DEVICES

PERIPHERAL DEVICES . . . . . . . . . . . . . . . . . . . . 1-45

FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46

• PART NAMES . . . . . . . . . . . . . . . . . . . . . . . . . 1-46

• SUPPLIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46

SHARP OSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47

• STANDARD APPLICATION . . . . . . . . . . . . . . . 1-47

• EXTERNAL ACCOUNT APPLICATION . . . . . . 1-48

REMOTE OPERATION OF THE MACHINE. . . . . . 1-31

JOB LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-32

• SAVE / DELETE JOB LOG . . . . . . . . . . . . . . . 1-32

• VIEW JOB LOG . . . . . . . . . . . . . . . . . . . . . . . . 1-32

ITEMS RECORDED IN THE JOB LOG . . . . . . . . . 1-33

STORAGE BACKUP . . . . . . . . . . . . . . . . . . . . . . . 1-35

• EXPORT SETTINGS . . . . . . . . . . . . . . . . . . . . 1-35

• IMPORT SETTINGS. . . . . . . . . . . . . . . . . . . . . 1-35

DEVICE CLONING . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

• EXPORT SETTINGS . . . . . . . . . . . . . . . . . . . . 1-36

• IMPORT SETTINGS. . . . . . . . . . . . . . . . . . . . . 1-36

1-1

MAINTENANCE

REPLACING THE TONER CARTRIDGES. . . . . . . 1-49

REPLACING THE TONER COLLECTION

CONTAINER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52

REPLACING THE DEVELOPER CARTRIDGE

/ DRUM CARTRIDGE . . . . . . . . . . . . . . . . . . . . . . . 1-55

• REPLACING THE DEVELOPER

CARTRIDGE . . . . . . . . . . . . . . . . . . . . . . . . . . 1-55

• REPLACING THE DRUM CARTRIDGE. . . . . . 1-60

REPLACING THE STAPLE CARTRIDGE IN

THE FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-62

REGULAR MAINTENANCE . . . . . . . . . . . . . . . . . . 1-64

• CLEANING THE MAIN CHARGER OF

THE PHOTOCONDUCTIVE DRUM . . . . . . . . . 1-64

• CLEANING THE BYPASS FEED ROLLER . . . 1-67

• CLEANING THE LASER UNIT. . . . . . . . . . . . . 1-69

• CLEANING THE PT CHARGER . . . . . . . . . . . 1-73

BEFORE USING THE MACHINE

ENTERING TEXT

FUNCTIONS OF THE MAIN KEYS . . . . . . . . . . . . 1-75

1-2

BEFORE USING THE MACHINE

This section provides basic information about the machine. Please read this chapter before using the machine.

PART NAMES AND FUNCTIONS

EXTERIOR

(5) (6) (7)

(1) Front cover

Open this cover to replace a toner cartridge.

☞ REPLACING THE TONER CARTRIDGES (page

1-49)

(2) Output tray (center tray)

Output is delivered to this tray.

(3) Operation panel

This is used to select functions.

☞ OPERATION PANEL (page 1-7)

(4) Finisher*

This can be used to staple output.

☞ FINISHER (page 1-46)

* Peripheral device.

(1)

(2) (3)

(4)

When a finisher is installed

(5) Main power switch

This is used to power on the machine.

☞ TURNING THE POWER ON AND OFF (page 1-13)

(6) Handle

Grasp it when moving the machine.

Caution

The main unit is extremely heavy, and thus two people are required to do the work. When lifting the main unit, grasp the handles on each side firmly.

(7) Bypass tray

Use this tray to feed paper manually. When loading paper larger than 8-1/2" x 11" or A4, be sure to pull out the bypass tray extension.

☞

LOADING PAPER IN THE BYPASS TRAY (page 1-42)

1-3

(8) (10)(9)

BEFORE USING THE MACHINE

(8) Tray 1

This holds paper.

☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-40)

(9) Tray 2/Tray 3/Tray 4

(when 500-sheet paper feed units are installed)*

These hold paper. For 500-sheet paper feed unit combinations, consult your dealer or nearest SHARP Service Department.

☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-40)

* Peripheral device.

(10) USB connector (A type)

Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory to the machine. For the USB cable, use a shielded cable.

1-4

INTERIOR

BEFORE USING THE MACHINE

(11)

Toner collection container removed and main charger cover open

(11) Developer cartridges

This contains the developer that is necessary to transfer the toner to the paper. When replacing the drum cartridge, the developer cartridge must be removed before the drum cartridge is replaced.

☞ REPLACING THE DEVELOPER CARTRIDGE (page

1-55)

(12) \Drum cartridges

This contains the photosensitive drum that is used to create images for printing.

☞ REPLACING THE DRUM CARTRIDGE (page 1-60)

(13) Toner cartridges

These contain toner for printing. When the toner runs out in a cartridge, the cartridge of the color that ran out must be replaced.

☞ REPLACING THE TONER CARTRIDGES (page

1-49)

(14) Fusing unit

Heat is applied here to fuse the transferred image onto the paper.

Caution

The fusing unit is hot. Take care not to burn yourself when removing a paper misfeed.

(15) Right side cover

Open this cover to remove a misfeed.

☞ 4. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 4-2)

(13)(12) (14) (16)(15)

(19)(18)(17) (20) (21)

(16) Paper reversing section

This is used when 2-sided printing is performed. Open this part to remove a paper misfeed.

☞ 4. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 4-2)

(17) Main charger cover

Open this cover to clean the main charger.

☞ CLEANING THE MAIN CHARGER OF THE

PHOTOCONDUCTIVE DRUM (page 1-64)

(18) Toner collection container

This collects excess toner that remains after printing.

☞ REPLACING THE TONER COLLECTION

CONTAINER (page 1-52)

Your service technician will collect the toner collection container.

(19) Toner collection container release lever

Turn this lever when you need to release the toner collection container lock to replace the toner collection container or clean the laser unit.

☞ REPLACING THE TONER COLLECTION

CONTAINER (page 1-52)

(20) Paper tray right side cover

Open this to remove a paper misfeed in trays.

☞ 4. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 4-2)

(21) Right side cover release lever

To remove a paper misfeed, pull and hold this lever up to open the right side cover.

☞ 4. TROUBLESHOOTING "REMOVING MISFEEDS"

(page 4-2)

1-5

SIDE AND BACK

BEFORE USING THE MACHINE

(1) (2) (3) (4)

(5)

(1) USB connector (A type)

Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory to the machine. This connector is not initially available for use. If you wish to use the connector, contact your service assistance.

(2) LAN connector

Connect the LAN cable to this connector when the machine is used on a network. For the LAN cable, use a shielded type cable.

(3) USB connector (B type )

Supports USB 2.0 (Hi-Speed). A computer can be connected to this connector to use the machine as a printer. For the USB cable, use a shielded cable.

(4) Service-only connector

Caution

This connector is for use only by service technicians. Connecting a cable to this connector may cause the machine to malfunction.

Important note for service technicians: The cable connected to the service connector must be less than 118" (3 m) in length.

(5) Power plug

1-6

OPERATION PANEL

(1)

(2) (3) (4)

(5)

(6)

(7)

SYSTEM

SETTINGS

JOB

STATUS

LOGOUT

BACK

READY

DATA

BEFORE USING THE MACHINE

(10)

(11)

(12)

(13)

(8) (9)

(1) Display

Messages and keys appear in the display. Use the arrow keys and the [OK] key to select displayed items and perform various operations.

☞ USING THE OPERATION PANEL (page 1-8)

(2) [OK] key

Press this key to enter a selected setting.

(3) [BACK] key

Press this key to return to the previous screen without discarding your settings.

(4) [PRINT] key

When you wish to print a print hold job, press this key to switch to print mode. You can hold down the [PRINT] key to check the total pages used, remaining toner, and machine display.

(5) [JOB STATUS] key

Press this key to display the job status screen. The job status screen is used to check information on jobs and to cancel jobs. For details, see "CHECKING THE PRINT STATUS" (page 2-79).

(14)

(8) [LOGOUT] key

Press this key to log out after you have logged in and used the machine.

☞ USER AUTHENTICATION (page 1-15)

(9) Arrow keys

Press these keys to move the selection frame that is used to select setting keys and items in the display.

(10) PRINT mode indicators

• READY indicator Print jobs can be received when this indicator is lit.

• DATA indicator This blinks while print data is being received and lights steadily while printing is taking place.

(11) Main power indicator

This lights up when the machine's main power switch is in the "on" position.

☞ TURNING THE POWER ON AND OFF (page 1-13)

(12) [POWER] key ( )

Use this key to turn the machine power on and off.

☞ TURNING THE POWER ON AND OFF (page 1-13)

(6) Sharp OSA shortcut key

Press this key to display a shortcut key to Sharp OSA mode.

(7) [SYSTEM SETTINGS] key

Press this key to display the system settings menu screen. The system settings are used to configure paper tray settings, and adjust parameters to make the machine easier to use.

The indicators of the operation panel may differ depending on the country and region.

(13) [POWER SAVE] key ( ) / indicator

Use this key to put the machine into auto power shut-off mode to save energy. The [POWER SAVE] indicator blinks when the machine is in auto power shut-off mode.

(14) [STOP] key ( )

Press this key to stop a printing job.

1-7

☞ [POWER SAVE] KEY (page 1-14)

BEFORE USING THE MACHINE

USING THE OPERATION PANEL

This section explains how to use the operation panel.

• To enter text, see "ENTERING TEXT" (page 1-75).

• For information on the screens and procedures for using the system settings, see "Common Operation Methods" (page 3-5) in "3. SYSTEM SETTINGS".

USING THE DISPLAY

Base screen

04/04/2010 04/04/2010

BACK

(2)

(1)

(1) Move the selection frame with the arrow keys

Use the arrow keys to move the selection frame in the display to the desired setting key.

04/04/2010

Selection frame

(2) [OK] key

When the selection frame is on the desired setting, press the [OK] key to enter your selection. The setting screen will appear.

1-8

BEFORE USING THE MACHINE

Selecting items in lists and returning to the previous screen

BACK

(3)

(1) When selections appear as a list in a setting screen, select the desired item in the list with the

keys.

Items that are currently set are indicated by .

(2) Press the [OK] key to enter your selection.

• When the [OK] key is pressed, appears next to the selected item.

• For a selected item that has a checkbox, the checkbox changes between and each time the [OK] key is pressed. indicates that the setting is selected.

(2)

(1)

(3) To return to the previous screen, press the [BACK] key.

To return to the base screen, select the [Basic Menu] key.

Entering numbers

There are three methods for entering numbers.

Entering with the increment/decrement keys (below) Entering with the arrow keys (page 1-10) Using the soft numeric keypad (page 1-10)

Entering with the increment/decrement keys

To change the paper size, enter a number as follows.

BACK

(2)

(1)

(1) If a setting requires that a number be entered, move the selection frame to or .

(2) The number increases or decreases each time the [OK] key is pressed. To make the number

change quickly, hold down the [OK] key.

1-9

Entering with the arrow keys

To change the number of copies, enter a number as follows.

Example: 123

BEFORE USING THE MACHINE

BACK

(1)

(2)

BACK

(1) Select the number with the keys.

(2) Use the keys to move the frame to the next place.

(3) Repeat steps (1) and (2) to enter 2 and 3.

(4) After entering the number, press the [OK] key

To restore a number...

Set all digits to 0.

Using the soft numeric keypad

To enter a password or page number, use the soft numeric keypad to enter the number.

Example: 123

(4)

(1)

BACK

(2)

BACK

(1) Use the arrow keys to move the frame to the desired number.

Here the frame is moved to "1".

(2) Press the [OK] key.

(3) Repeat steps (1) and (2) to enter the desired number.

Here enter "2" and "3".

(4) When you have finished entering the number, select the [OK] key.

Adding a digit..

Move the cursor to the position where you want to add a digit and enter the digit.

Deleting a digit..

Move the cursor to the position immediately after the digit you wish to delete and select the key. The digit immediately before the cursor is deleted.

1-10

Items that appear in the display

(2) (3)

(1)

(4)

BEFORE USING THE MACHINE

(5)

(1) Icon display (2) This shows messages.

This icon appears when a USB memory or other USB device is connected to the machine.

This icon appears when the data security kit is being used.

This icon appears when the machine is communicating with an external application.

This icon appears when the machine and computer are communicating using the remote operation function.

The display illustrations shown in this manual are only images, and may differ from the actual screens.

System Settings (Administrator): Keys Touch Sound

This is used to adjust the volume of the beep that sounds when keys are touched. The key touch sound can also be turned off.

(3) Settings appear here.

If you move the selection frame to the bottom setting and then press the key, the next screen appears.

(4) This shows the current page / total pages.

(5) This shows an operation hint.

1-11

USING THE WEB PAGE

The procedures for using the Web page are explained below.

(1)

(2)

BEFORE USING THE MACHINE

(4)

(5)

(3)

(1) Common buttons

The [Submit] button used to store settings, the [Update] button used to update settings, and the [Cancel] button used to cancel a setting and return to the previous screen appear here. After changing a setting, be sure to click the [Submit] button.

(2) Web page menu

The items that can be set in the Web page appear here. Click an item to display the settings of that item.

(3) Settings appear here.

The settings of an item selected from the Web page menu appear here.

(4) [Logout] button

When user authentication is enabled, click this button to log out from the Web server. When you are not logged in, this button is the [Login] button.

(5) [Help] button

This shows Help for each item.

1-12

BEFORE USING THE MACHINE

TURNING THE POWER ON AND OFF

The machine has two power switches. One is the main power switch on the left side of the machine, and the other is the [POWER] key ( ) on the right side of the operation panel.

Main power switch

When the main power switch is switched on, the main power indicator on the operation panel lights up.

"On" position

"Off" position

Turning on the power

(1) Switch the main power switch to the "on"

position.

(2) Press the [POWER] key ( ) to turn on the

power.

[POWER] key

Main power indicator

JOB

STATUS

SYSTEM

SETTINGS

BACK

LOGOUT

READY

DATA

[POWER] key

Turning off the power

(1) Press the [POWER] key ( ) to turn off the

power.

(2) Make sure that the display is off.

(3) Switch the main power switch to the "off"

position.

• When turning off the power, be sure to press the [POWER] key ( ) on the operation panel, then wait 20 seconds and switch off the main power switch. In the event that the main power is suddenly interrupted due to a power failure or other reason, turn the machine power back on and then turn it off in the correct order. If the machine is left for a long time with the main power having been turned off prior to the [POWER] key ( ), abnormal noises, degraded image quality, and other problems may result.

• Before switching off the main power switch, make sure that the display is off and the DATA indicator for printing is not lit or blinking on the operation panel. Switching off the main power switch or removing the power cord from the outlet while any of the indicators are lit or blinking may cause failure, such as damage to the hard drive or loss of data.

• Switch off both the [POWER] key ( ) and the main power switch and unplug the power cord if you suspect a machine failure, if there is a bad thunderstorm nearby, or when you are moving the machine.

Restarting the machine

In order for some settings to take effect, the machine must be restarted. If a message in the display prompts you to restart the machine, press the [POWER] key ( ) to turn off the power and then press the key again to turn the power back on.

In some states of the machine, pressing the [POWER] key ( ) to restart will not make the settings take effect. In this case, use the main power switch to switch the power off and then on.

1-13

BEFORE USING THE MACHINE

ENERGY SAVE FUNCTIONS

This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution.

Preheat Mode (Low power mode)

Preheat mode automatically lowers the temperature of the fusing unit and thereby reduces power consumption if the machine remains in the standby state for the interval of time set in "Preheat Mode Setting" in the system settings (administrator). The machine automatically wakes up and returns to normal operation when a print job is received, a key is pressed on the operation panel.

Auto power shut-off mode (Sleep mode)

Auto power shut-off mode automatically shuts off power to the display and the fusing unit if the machine remains in the standby state for the interval of time set in "Auto Power Shut-Off Timer" in the system settings (administrator). This mode provides the lowest level of power consumption. Considerably more power is saved than in preheat mode, however, the wakeup time is longer. This mode can be disabled in the system settings (administrator). The machine automatically wakes up and resumes normal operation when a print job is received or when the [POWER SAVE] key

() is pressed.

[POWER SAVE] KEY

Press the [POWER SAVE] key () to put the machine in auto power shut-off mode or wake it up from auto power shut-off mode. The [POWER SAVE] indicator has an indicator that indicates whether or not the machine is in auto power shut-off mode.

When the [POWER SAVE] indicator is off in the standby state

When the [POWER SAVE] indicator is blinking

The machine is ready to be used. If the [POWER SAVE] key ( ) is pressed when the indicator is off, the indicator will blink and the machine will enter auto power shut-off mode after a brief interval.

The machine is in auto power shut-off mode. If the [POWER SAVE] key ( ) is pressed when the indicator is blinking, the indicator will turn off and the machine will return to the ready state after a brief interval.

JOB

STATUS

SYSTEM

SETTINGS

BACK

LOGOUT

READY

DATA

[POWER SAVE] key / indicator

1-14

BEFORE USING THE MACHINE

USER AUTHENTICATION

User authentication restricts the use of the machine to users that have been registered. The functions that each user is allowed to use can be specified, allowing the machine to be customized to meet the needs of your workplace. When the administrator of the machine has enabled user authentication, each user must log in to use the machine. There are different types of user authentication, and each type has a different login method. For more information, see the explanations of the login methods.

☞ AUTHENTICATION BY USER NUMBER (see below) ☞ AUTHENTICATION BY LOGIN NAME / PASSWORD (page 1-17)

AUTHENTICATION BY USER NUMBER

The following procedure is used to log in using a user number received from the administrator of the machine.

When controlled by user number

Keys in the display can be selected with the arrow keys and the [OK] key.

Select [User Number] key.

BACK

Enter your user number (5 to 8 digits) with the soft numeric keypad.

Each entered digit will be displayed as " ". For the procedure for entering numbers, see "Entering

numbers" (page 1-9).

1-15

BACK

BEFORE USING THE MACHINE

Select the [OK] key.

After the entered user number is authenticated, the user count screen will appear briefly.

When the user number is an 8-digit number, this step is not necessary. (Login takes place automatically after the user number is entered.)

When page limits have been set in "Pages Limit Group List" in the Web page, the number of pages remaining will appear. (The remaining number of pages that the user can use appears.) The amount of time that this screen appears can be changed using "Message Time Setting" in the system settings (administrator).

When you have finished using the

LOGOUT

machine and are ready to log out, press the [LOGOUT] key.

If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout takes place automatically.

If an incorrect user number is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the Web page, the machine will lock for 5 minutes if an incorrect user number is entered 3 times in a row. Verify the user number that you should use with the administrator of the machine.

The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page menu.

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BEFORE USING THE MACHINE

AUTHENTICATION BY LOGIN NAME / PASSWORD

The following procedure is used to log in using a login name and password received from the administrator of the machine or the administrator of the LDAP server.

When controlled by login name and password

(Different items will appear in the screen when LDAP authentication is used.)

Keys in the display can be selected with the arrow keys and the [OK] key.

BACK

A B

BACK

Select the [Login Name] key or the [Quick] key.

If the [Login Name] key is selected, a screen for selecting the user name appears. Go to the next step. If the [Quick] key is selected, an area for entering a "Registration No." appears [---]. Use the soft numeric keypad to enter your registration number that has been stored in "User List" in the Web page. For the procedure for entering numbers, see "Entering numbers" (page 1-9). After entering the registration number, go to step 3.

Select the user name.

(A) [Direct Entry] key

Users who are not registered users and are only using LDAP authentication use this key. A text entry screen will appear. Enter your login name.

(B) [User List] key

Select your user name that has been stored in "User List" in the Web page.

LDAP authentication can be used when the administrator of the server provides LDAP service on the LAN (local area network).

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BEFORE USING THE MACHINE

Select the [Password] key.

A text entry screen for entering the password will appear. Enter your password that is stored in "User List" in the Web page.

If you are logging in to an LDAP server, enter the password that

BACK

• When an LDAP server has been stored, [Auth to:] can be changed.

• If you selected a login user name from the user list… The LDAP server was stored when your user information was stored, and thus the LDAP server will appear as the authentication server when you select your login name. Go to step 4.

• When logging in using the [Direct Entry] key... Select the [Auth to:] key.

is stored with your LDAP server login name. Each entered character will be displayed as " ". When you have finished entering the password, select the [OK] key. When authentication is by LDAP server and you have different passwords stored in "User List" in the Web page and in the LDAP server, use the password stored in the LDAP server.

Select the LDAP server.

Direct Entry

Auth to:

Authenticate to:

Server 1

Server 2

Server 3

Server 4

Server 5

Server 6

Server 7

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BACK

(Different items will appear in the screen when LDAP authentication is used.)

BEFORE USING THE MACHINE

Select the [OK] key.

After the entered login name and password are authenticated, the user count screen will appear briefly.

LOGOUT

machine and are ready to log out, press the [LOGOUT] key.

If a preset duration of time elapses after the machine is last used, the Auto Clear function will activate. When Auto Clear activates, logout takes place automatically.

If an incorrect login name or password is entered 3 times in a row...

If "A Warning when Login Fails" is enabled in the Web page, the machine will lock for 5 minutes if an incorrect login name or password is entered 3 times in a row. Verify the login name and password that you should use with the administrator of the machine.

• The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page menu.

• When LDAP authentication is used, the [E-mail Address] key may appear, depending on the authentication method. If the [E-mail Address] key appears in step 3, select the key. A text entry screen will appear. Enter your e-mail address.

• USER LIST (page 1-21) This is used to store names of users of the machine. Detailed information such as the login name, user number, and password are also stored. Ask the administrator of the machine for the information that you need to use the machine. Registration is performed in [User List] in [User Control] in the Web page menu.

When you have finished using the

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BEFORE USING THE MACHINE

ACCESSING THE WEB PAGE

The login method for accessing the Web server in the machine varies depending on whether or not user authentication is enabled. For information on accessing the Web server in the machine, see "ACCESSING THE WEB SERVER IN THE MACHINE" in the Quick Start Guide.

When user authentication is not enabled

If you click a setting that requires administrator authority after accessing the Web page, a login screen will appear. Enter your password.

When user authentication is enabled

Use the procedure below to log in. Note that when auto login user is enabled, the authentication screen will not appear.

When the login method is login name / password ( / e-mail address)

To access the Web page, enter a login name and password in the login screen that appears. If the login method is set to login name / password / e-mail address, a text box will appear for entry of your [E-mail Address]. If this box appears, enter your e-mail address.

When the authentication method is user number

To access the Web page, enter a user number in the login screen that appears. In user number mode, you can also login from [Admin Login] in the login screen.

• User authentication is initially disabled (factory default setting).

• To prevent passwords from being leaked onto the network during login, it is recommended that the SSL function be enabled in the Web browser.

• To log out… Click the [Logout] key at the upper right of the Web page, or close the Web browser.

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BEFORE USING THE MACHINE

USER CONTROL

User Control is used to configure settings for user authentication in the Web page. Select the [User Control] key in the Web page menu to configure the settings.

USER LIST

This is used to store, edit, and delete users when user authentication is enabled. When the [User List] key is selected, the following screen appears.

(1)

(2) (3)

(1) User List

This shows the factory-stored users and the currently stored users.

(2) [Delete] key

Use this to delete a registered user.

(3) [Delete All Users] key

Use this to delete all stored users. (Excluding factory stored users.) This operation can only be performed by an administrator.

(4) [Add] key

Use this to add a new user.

(4)

Storing a user

Select the [Add] key in the above screen to open a registration screen. Up to 1000 users can be stored. For more information, see "Settings" (page 1-22).

Editing/deleting a user

To open an edit screen for a user, select the user from the list in the above screen. To open a delete screen for a user, select the checkbox next to the user ( ) and then select [Delete]. For more information, see "Settings" (page 1-22).

• When auto login is enabled, "Delete All Users" cannot be used.

• The factory-stored users cannot be deleted.

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BEFORE USING THE MACHINE

Factory-stored users

The following users are stored in the machine at the factory.

• Administrator: Factory-stored account for the administrator of the machine.

• User: This is used when network authentication is used and a login name not stored in the machine is directly entered. (This cannot be selected in the login user screen.)

• Other User: This is used when a print job is executed using invalid user information. (This cannot be selected in the

For settings related to each of the users, see the following table.

User Name

Password

My Folder

Authentication Settings

Pages Limit Group

Authority Group*

Favorite Operation Group

*1 Items that can be changed. *2 For detailed information of each of the settings, see "List of settings and factory default settings of template groups" (page 1-28).

Administrator User Other User

admin users Other

(See the Safety Guide.)*

Main Folder

Unlimited*

Admin User*

Following the System Settings*

users*

–

Guest*

Settings

Item Description

User Name

Apply User Name to Log-in

Name*

Store the name of the user (max. 32 characters). This user name is used as the key name in the login screen and the print hold user name. (The user name must be unique.)

Select this key to enter the entered user name in the login name.

Initial

Index Select the desired custom index.

User Number*

Password*

E-mail Address Enter the e-mail address for LDAP authentication (maximum of 64 characters).

My Folder

Authentication Settings*

Authentication Server

Pages Limit Group

1, 3

This determines where the user name will appear in the user list. Up to 10 characters can be entered.

Enter a user number (5 to 8 digits).

Enter the login name used when authentication by login name/password is enabled (maximum of 255 characters). (The login name must be unique.)

Enter the password used when authentication by login name/password is enabled (1 to 32 characters). (The password can be omitted.)

A folder ("My Folder") can be specified as the folder used by the user for print hold. A previously created folder can be selected or you can create and select a new folder.

Select [Login Locally] or [Network Authentication] (when LDAP is enabled) for "Authenticate to:".

When [Network Authentication] is selected, select the server to be used for user authentication from the list of LDAP servers stored in the Web pages.

Specify page limits for the user by selecting one of the stored page limit groups. The factory default setting is [Unlimited]. For more information, see "PAGE LIMIT GROUP LIST" (page 1-26).

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BEFORE USING THE MACHINE

Item Description

Specify the authority of the user by selecting one of the stored authority groups. The factory

Authority Group

Favorite Operation Group

Custom Index Select the custom index.

*1 Does not appear when "User Number" is selected for the authentication method. *2 Only appears when "User Number" is selected for the authentication method. *3 Not required when network authentication is used, as the password stored in the LDAP server is used.

default setting is [User]. For more information, see "AUTHORITY GROUP LIST" (page 1-27).

The favorite operation group that will be applied at login appears. The factory default setting is [Following the System Settings]. The setting can be changed in the [User Control] menu in the Web pages.

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BEFORE USING THE MACHINE

DEFAULT SETTING

These settings enable or disable user authentication and specify the authentication method. When user authentication is enabled, each user of the machine is registered. When a user logs in, settings for that user are applied. This function allows greater control of security and cost management. In addition, even if the user information is not stored in the machine, it is possible to log in by directly entering user information stored on an LDAP server. In this case, the login user will be the factory-stored "User". For more information, see "Factory-stored users" (page 1-22).

• For the procedure for storing users, see "USER LIST" (page 1-21).

• For more information on login procedures when user authentication is enabled, see "USER AUTHENTICATION" (page 1-15).

User Authentication

When [User Authentication] is enabled, the login screen appears before an operation is begun in any mode except the job status screen*. You must log in as one of the stored users. (After logging in, you can move freely through the modes.) * Except when a print hold (retention) file is used in the

job status screen.

Authentication Method Setting

This selects the authentication method. When using user authentication, be sure to configure this setting first. The items configured for users stored after the user authentication method is set vary depending on the selected authentication method.

Authenticate a User by Login Name and Password

Standard authentication method using a login name and password.

Authenticate a User by Login Name, Password and E-mail Address

In addition to a login name and password, this authentication method also requires the entry of an e-mail address.

Authenticate a User by User Number Only

This can be used as a simple authentication method when network authentication is not used.

Device Account Mode Setting

A specific user can be stored as an auto login user. When this setting is enabled, login can be performed automatically. This function eliminates the bother of logging in but still allows the settings of the selected user (network settings, favorite operations, etc.) to be applied. You can also allow users other than the auto login user to temporarily log in and work using their own authority and settings. To allow other users to log in temporarily when [Device Account Mode] is enabled, select [Allow Login by Different User]. As an example, this enables uses such as "authentication for color printing only".

• If auto login fails for some reason when auto login is enabled, or the login user does not have administrator rights, all system settings or the system settings (administrator) will lock. In this event, the administrator should select the [Admin Password] key in the system settings screen and log in again.

• To log in as a user other than the auto login user when [Allow Login by Different User] is enabled, press the [LOGOUT] key to cancel the auto user login state. The user authentication screen will appear to let you log in. After using the machine, press the [LOGOUT] key to log out.

• The login screen will vary depending on the authentication method that is selected. For more information, see "USER AUTHENTICATION" (page 1-15).

• When "Authenticate a User by User Number Only" is selected for the authentication method, network authentication cannot be used.

Actions when the Limit of Pages for Output Jobs

This setting determines whether or not a job will be completed if the page limit is reached while the job is in progress. The following selections are available.

• Job is Stopped when the Limit of Pages is Reached

• Job is Completed even when the Limit of Pages is Reached

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BEFORE USING THE MACHINE

The Number of User Name Displayed Setting on Operation Panel

The number of users that are displayed in the user selection screen can be selected (6, 12, or 18 users).

This setting also applies to the user selection screen of print hold.

A Warning when Login Fails

This setting is used to display a warning and prohibit login for five minutes if login fails three times in a row. This prevents an unauthorized person from attempting to guess a password. (The number of failed login attempts is retained even if the power is turned off.)

Locking of the operation panel for 5 minutes can be canceled.

Disabling of Printing by Invalid User

Printing by users whose information is not stored in the machine, such as printing without entering valid user information in the printer driver or printing of a file on an FTP server from the Web pages, can be prohibited.

When a print job is executed by a user that is not stored in the machine, the factory-stored "Other User" is used as the login user. For more information, see "Factory-stored users" (page 1-22).

When login is performed by network authentication using user information that is not stored in the machine, the login user will be the factory-stored "User". For more information, see "Factory-stored

users" (page 1-22).

Display Usage Status after Login

When user authentication is enabled, this setting specifies whether or not the page counts of a user appear when the user logs in.

Disable Switching of Display Order

This is used to prohibit changes to the order of display (search number order, ascending, descending) in the user list. When this setting is enabled, selecting a tab on the user list screen does not change the order. The display order will remain fixed at the order that is in effect when this setting is enabled.

User Information Print

The following lists can be printed.

•User List

• List of Number of Pages Used

• Page Limit Group List*

• Authority Group List

• Favorite Operation Group List*

• All User Information Print

Select the key of the desired list to begin printing. * Cannot be printed when no groups are stored.

Automatically print stored jobs after login

When retention is enabled in the printer driver and print data has been spooled to the machine, you can have the spooled print data automatically print out when the user who enabled retention logs in.

Default Network Authentication Server Setting

Use this to set the default network authentication server. When a user logs in from the Web page or sends a print job to the machine using user information that is not stored on the machine, the authentication server is not known. This setting is used to specify one of the LDAP servers stored on the machine as the authentication server.

Release the Lock on Machine Operation Panel

If the operation panel of the machine is locked due to login failure, release the lock by logging in as an administrator.

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BEFORE USING THE MACHINE

PAGE LIMIT GROUP LIST

This is used to store groups of Account Limit Settings. The page limits for each user are specified by selecting one of these stored groups when the user is stored. When the [Page Limit Group List] key is selected, the following screen appears.

(1)

(2)

(1) List display

This shows the currently stored groups. A group name can be selected to open an edit/delete screen for that group.

(3) [Return to the Defaults] key

Use this to return the group settings to the factory default settings and delete the groups from the list.

(3)

(2) [Add] key

Use this to add a new group.

Storing a page limit group

Select the [Add] key in the above screen to open a registration screen. Up to 20 groups can be stored. For more information, see "Settings".

Editing a page limit group

To open an edit screen for a group, select the group name from the list in the above screen. To delete a group from the list, select the checkbox next to the group ( ) and then select [Return to the Defaults]. A confirmation prompt will appear. Select [OK] to delete the group. For more information, see "Settings".

Settings

Item Description

Group Name Store the name of the group (max. 32 characters).

Select the Group Name to be the Registration Model

Function names The names of the functions that can be configured are displayed. Set a limit for each function.

Page Limit

Select one of the previously stored groups for use as a template for the new group. When selected, the group's settings are applied.

When [Prohibited] is selected for a mode, input and output from the mode are prohibited. When [Unlimited] is selected for a mode, there is no limit to the number of pages that can be input/output in that mode. When [Limited] is selected, enter a limit (1 to 99,999,999 pages).

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BEFORE USING THE MACHINE

AUTHORITY GROUP LIST

Use this to store groups of user authority settings. The authority of each user is specified by selecting one of these stored groups when the user is stored. When the [Authority Group List] key is selected, the following screen appears.

(1)

(2)

(1) List display

This shows the currently stored groups. A group name can be selected to open an edit/delete screen for that group.

(2) [Add] key

Use this to add a new group.

Storing an authority group

Select the [Add] key in the above screen to open a registration screen. Up to 20 groups can be stored. For information on the settings, see "List of settings and factory default settings of template groups" (page 1-28).

Editing an authority group

A group can be selected from the list in the above screen to open an edit/delete screen for the group. For information on the settings, see "List of settings and factory default settings of template groups" (page 1-28). To return a group to the factory default state, select the checkbox next to the group ( ), and then select [Return to the Administrator Authority], or [Return to the User Authority], or [Return to the Guest Authority]. The selected authority will be given to the users in that group and the group will be deleted from the list.

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