Sony KV-XA21M8J, KV-XA21MSJ Service Manual

SERVICE MANUAL

BG-3R

CHASSIS

MODEL COMMANDER DEST. CHASSIS NO.

KV-XA21M8J RM-952 ME SCC-U48K-A KV-XA21MSJ RM-952 ME SCC-U48L-A

MODEL COMMANDER DEST. CHASSIS NO.

JUMP

-/--

SOUND

PROGR

MODE

FAVORITE

TRINITRON

COLOR TV

KV-XA21M8J/XA21MSJ

RM-952

Power requirements 110-240 V AC, 50/60 Hz

Power consumption (W) Indicated on the rear of the TV

Television system B/G, I, D/K, M

Color system PAL, PAL 60, SECAM, NTSC4.43, NTSC3.58

Channel coverage

B/G VHF: E2 to E12 / UHF: E21 to E69 / CATV: S01 to S03, S1 to S41

I UHF: B21 to B68 / CATV: S01 to S03, S1 to S41

D/K VHF: C1 to C12, R1 to R12 / UHF: C13 to C57, R21 to R60

M VHF: A2 to A13 / UHF: A14 to A79 /

˘˘

˘ (Antenna) 75-ohm external terminal

˘˘

Audio output 5W + 5W

(Speaker) 5W + 5W (TWEETER supplied) KV-XA21MSJ only

Number of terminal

D (Video) Input: 2 Output: 1 Phono jacks; 1 VP-P, 75 ohms ≥ Audio Input: 2 Output: 1 Phono jacks; 500 mVrms 2 (Headphone) Output: 1 Stereo minijack

Picture tube 21 inch

Tube size (cm) 54 Measured diagonally

Screen size (cm) 51 Measured diagonally

Dimension (w/h/d, mm) 640 × 452 × 496

Mass (kg) 26

SPECIFICATIONS

Note

CATV: S01 to S03, S1 to S41, Z1 to Z39

CATV: A-8 to A-2, A to W+4, W+6 to W+84

CAUTION

SHORT CIRCUIT THE ANODE OF THE PICTURE TUBE AND THE ANODE CAP TO THE METAL CHASSIS, CRT SHIELD, OR CARBON PAINTED ON THE CRT, AFTER REMOVING THE ANODE.

Design and specifications are subject to change without notice.

SAFETY-RELATED COMPONENT WARNING!!

COMPONENTS IDENTIFIED BY SHADING AND MARK ! ON THE SCHEMATIC DIAGRAMS, EXPLODED VIEWS AND IN THE PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE THESE COMPONENTS WITH SONY PARTS WHOSE PART NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN SUPPLEMENTS PUBLISHED BY SONY.

– 2 –

KV-XA21M8J/XA21MSJ

RM-952

Section Title Page

SELF DIAGNOSIS FUNCTION................................ 4

1. GENERAL ........................................................................ 7

2. DISASSEMBLY

2-1. Rear Cover Removal ................................................ 20

2-2. Speaker Removal ..................................................... 20

2-3. Chassis Assy Removal ............................................. 20

2-4. F Bracket Removal .................................................. 20

2-5. J2 Board and Terminal Bracket Removal................ 20

2-6 Service Position ....................................................... 21

2-7 Replacement of Parts ............................................... 21

2-7-1. Replacement of Light Guide .......................................... 21

2-7-2. Replacement of Power Button ........................................ 21

2-8. Picture Tube Removal .............................................. 21

3. SET-UP ADJUSTMENTS

3-1. Beam Landing .......................................................... 23

3-2. Convergence Adjustment ......................................... 24

3-3. Focus Adjustment .................................................... 26

3-4. G2 (Screen) and White Balance Adjustments......... 26

Section Title Page

5. DIAGRAMS

5-1. Block Diagram ......................................................... 35

5-2. Circuit Boards Location .......................................... 37

5-3. Schematic Diagrams ................................................ 38

(1) Schematic Diagram of F, J2 and C1 Boards ........... 39

(2) Schematic Diagrams of A Board ............................. 41

5-4. Voltage List Measurements .................................... 57

5-5. Waveforms ............................................................... 60

5-6. Printed Wiring Boards and Parts Location .............. 61

5-7. Semiconductors ........................................................ 65

6. EXPLODED VIEWS

6-1. Picture Tube ............................................................. 67

6-2. Chassis ..................................................................... 68

7. ELECTRICAL PARTS LIST....................................... 69

4. CIRCUIT ADJUSTMENT

4-1. Adjustments with Commander ................................ 27

4-2. Adjustment Method ................................................. 27

4-3. Picture Quality Adjustments.................................... 32

4-4 Deflection Adjustment ............................................. 32

4-5. A Board Adjustment After IC003

(memory) Replacement ........................................... 32

4-6. Picture Distortion Adjustment ................................. 33

– 3 –

KV-XA21M8J/XA21MSJ

RM-952

The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY/TIMER lamp will automatically begin to flash. The number of times the lamp flashes translates to a probable source of the problem. A definition of the STANDBY/TIMER lamp flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.

1. DIAGNOSTIC TEST INDICATORS

When an errors occurs, the STANDBY/TIMER lamp will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the lamp will identify the first of the problem areas.

Result for all of the following diagnostic items are displayed on screen. No error has occured if the screen displays a “0”.

SELF DIAGNOSTIC FUNCTION

Diagnostic

Item

Description

• Power does not turn on

• +B overcurrent (OCP) or overvoltage (OVP)

• Vertical deflection stopped

• Horizontal deflection overdrive

• White balance failure (no PICTURE)

No. of times

STANDBY/TIMER

lamp flashes

Does not light

2 times

5 times

Self-diagnostic

display/Diagnostic

result

—

002:000 or 002:001~255 003:001~255 004:001~255

at the same time

005:000 or 005:001~225

Probable

Cause

Location

• Power cord is not plugged in.

• Fuse is burned out F4601 (F)

• H.OUT Q511 is shorted. (A board)

• IC700 is shorted (C1 board)

• -13V is not supplied. (A board)

• IC 503 faulty (A board)

• G2 is improperly adjusted. (Note 2)

• CRT problem.

• IC700 out is faulty (C1 board)

• IC301 is faulty. (A board)

• No connection A board to C1 board.

Detected

Symptoms

• Power does not come on.

• No power is supplied to the TV.

• AC power supply is faulty.

• Power does not come on.

• Load on power line is shorted.

• Has entered standby state after horizontal raster.

• Vertical deflection pulse is stopped.

• Power line is shorted or power supply is stopped.

• No raster is generated.

• CRT cathode current detection reference pulse output is small.

• Micro reset

Note 1: If a + B overcurrent is detected, stoppage of the vertical deflection is detected simultaneously.

The symptom that is diagnosed first by the microcontroller is displayed on the screen.

Note 2: Refer to screen (G2) Adjustment in section 3-4 of this manual.

* IC700 out is faulty (C1 board).

—

101:00 or

101:001~225

• Discharge CRT (C1 Board)

• Static discharge

• External noise

• Power is shut down shortly, after this return back to normal.

• Detect Micro latch up.

– 4 –

2. DISPLAY OF STANDBY/TIMER LIGHT FLASH COUNT

2 times

3 times

KV-XA21M8J/XA21MSJ

RM-952

Diagnostic Item Flash Count*

+B overcurrent/overvoltage 2 times Vertical deflection stopped

White balance failure 5 times

Lamp ON 0.3 sec.

Lamp OFF 0.3 sec.

Lamp OFF 3 sec.

* One flash count is not used for self-diagnostic.

STANDBY/SLEEP lamp

3. STOPPING THE STANDBY/TIMER FLASH

Turn off the power switch on the TV main unit or unplug the power cord from the outlet to stop the STANDBY/TIMER lamp from flashing.

4. SELF-DIAGNOSTIC SCREEN DISPLAY

For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurances of failure for confirmation on the screen:

[To Bring Up Screen Test]

In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:

[Screendisplay] / channel [5] / Sound volume [-] / Power ON

Note that this differs from entering the service mode (mode volume [+]).

Self-Diagnosis screen display

SELF DIAGNOSTIC

002 : 000 003 : 000 004 : 000 005 : 001

101 : 000

Numeral "0" means that no fault has been detected.

Numeral "1" means a fault has been detected.

– 5 –

KV-XA21M8J/XA21MSJ

RM-952

5. HANDLING OF SELF-DIAGNOSTIC SCREEN DISPLAY

Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen during repairs. When you have completed the repairs, clear the result display to “0”.

Unless the result display is cleared to “0”, the self-diagnostic function will not be able to detect subsequent faults after completion of the repairs.

[Clearing the result display]

To clear the result display to “0”, press buttons on the remote commander sequentially as shown below when the diagnostic screen is being displayed.

Channel [8] / 0

[Quitting Self-diagnostic screen]

To quit the entire self-diagnostic screen, turn off the power switch on the remote commander or the main unit.

6. SELF-DIAGNOSTIC CIRCUIT

FROM

CRT

FROM

[+B] Q604 C6

[V] Q509/507

IC301

Y/CHROMA JUNGLE

IK-IN

MP/

PROTECT

SDA

IC001

SYSTEM

IO-8DAT B-DAT

O-LED

IO-SDAT

IC003

MEMORY

521

[+BovercurrentªOCPº] Occurs when an overcurrent on the +B(135) line is detected by Q604. If Q604 go to ON

and the voltage to pin 18 of IC301 should go down when V.SYNC is more than seven verticals in a period, the unit will automatically turn off.

[Verticaldeflectionstopped] Occurs when an absence of the vertical deflection pulse is detected by Q509 and IC001

shut down the power supply.

[Verticaldeflectionovercurrent] Occurs when an overcurrent on V drive line is detected by Q507. Power supply will be

shut down when detect this by IC001.

[Whitebalancefailure] If the RGB levels* do not balance or become low level within 5 seconds, this error will be

detected by IC301. TV will stay on, but there will be no picture.

* (Refers to the RGB levels of the AKB detection Ref pulse that detects IK.)

– 6 –

The operating instruction mentioned here are partial abstracts

WARNING

• Dangerously high voltages are present inside the TV.

• Operate the TV only between 110 – 240 V AC.

To prevent fire or shock hazard, do not expose the TV to rain or moisture.

Do not operate the TV if any liquid or solid object falls into it. Have it checked immediately by qualified personnel only.

Do not open the cabinet and the rear cover of the TV as high voltages and other hazards are present inside the TV. Refer servicing and disposal of the TV to qualified personnel.

Your TV is recommended for home use only. Do not use the TV in any vehicle or where it may be subject to excessive dust, heat, moisture or vibrations.

Do not block the ventilation openings of the TV. Do not install the TV in a confined space, such as a bookcase or built-in cabinet.

For children’s safety, do not leave children alone with the TV. Do not allow children to climb onto it.

Do not plug in too many appliances to the same power socket. Do not damage the power cord.

Clean the TV with a dry and soft cloth. Do not use benzine, thinner, or any other chemicals to clean the TV. Do not scratch the picture tube.

For your own safety, do not touch any part of the TV, the power cord and the antenna cable during lightning storms.

Pull the power cord out by the plug. Do not pull the power cord itself. Disconnect the TV before moving it or if you are not going to use it for several days.

Do not install the TV in an unstable position. Use a proper TV stand.

Do not place any objects on the TV.

WARNING (continued)

from the Operating Instruction Manual. The page numbers of the Operating Instruction Manual remain as in the manual.

SECTION 1

GENERAL

– 7 –

KV-XA21M8J/XA21MSJ

RM-952

Using Your New TV

L(MONO)

VIDEO

VIDEO IN

VIDEO OUT

AUDIO

VIDEO IN

VIDEO OUT

VIDEO

AUDIO

Using Your New TV

Getting Started

Step 1

Connect the antenna

If you wish to connect a VCR, see the Connecting a VCR diagram below.

IEC connector (not supplied)

To video and audio outputs

(yellow)

-L (MONO) (white)

-R (red)

Audio/Video cable (not supplied)

Rear of TV

Connecting a VCR

To watch the video input, press t (see page 14).

Not used for this model

: Signal flow

Antenna cable (not supplied)

(yellow)

-L (MONO) (white)

-R (red)

To video and audio outputs

Audio/Video cable (not supplied)

To t 1 (video input)

To 8 (antenna)

To antenna output

: Signal flow

VCR

KV-XA21MSJ/XA21M8J

Antenna cable (not supplied)

To antenna output

VCR

1 or 2 (video input)

Rear of TV

To 8 (antenna)

Using Your New TV

Step 2

Note

• Do not use old batteries nor use different types of batteries together.

Front of TV

Notes

• If you connect a monaural VCR, connect the yellow plug to

(the

yellow jack) and the black plug to

-L (MONO) (the white jack).

• If you connect a VCR to the 8 (antenna) terminal, preset the signal

output from the VCR to the program number 0 on the TV.

• When no signal is input from the connected video equipment, the TV screen becomes blue.

Not used for this model

• Do not connect video equipment to the t 2 (video input) jacks at the front and the rear of your TV at the same time; otherwise the picture will not be displayed properly on the screen.

CAUTION

• Do not connect the power cord until you have completed making all other connections; otherwise a minimum leakage current might flow through the antenna and other terminals to ground.

• To avoid battery leakage and damage to the remote, remove the batteries from the remote if you are not going to use it for several days. If any liquid that leaks from the batteries touches you, immediately wash it away with water.

Insert the batteries into the remote

Step 3

Preset the channels automatically

Tips

• If you want to stop automatic channel presetting, press SELECT twice.

• If your TV has preset an unwanted channel or cannot preset a particular

channel, then preset your TV manually (see page 11).

Note

• During automatic channel presetting, your TV screen will indicate “B/G” , “I”, “D/K” or “M” for the TV system (TV SYS).

AUTO

PROGR

VHF LOW B/G

L(MONO) R

PROGR

SELECT

AUTO PROGR

KV-XA21M8J/XA21MSJ

RM-952

– 8 –

Using Your New TV

Connecting the TWEETER

(KV-XA21MSJ only)

You can enjoy high quality sound by connecting the TWEETER.

Place the TWEETER on top of your TV.

Bend the wire to hook it at the side of your TV.

Connect the wires to the TWEETER (8Ω) terminals at the rear of your TV. The plain wire should be connected to the 3 red terminal and the striped wire to the # black terminal.

Notes

• Connect only the supplied TWEETER; otherwise your TV may malfunction.

• Unplug your TV from the wall outlet when connecting the TWEETER.

• To prevent a malfunction caused by a short circuit of the terminals, make

sure that none of the TWEETER wire strands stick out, making contact with the neighbouring TWEETER terminal.

TWEETER (8 )

–

TWEETER

TWEETER (8 )

– L +– R +

Striped wire

Plain wire

Using Your New TV

Connecting optional components

You can connect optional audio/video components, such as a VCR, multi disc player, camcorder, video game or stereo system.

To watch the video input of the connected equipment, press t (see page 14).

Connecting a camcorder/video game equipment using the t (video input) jacks

Notes

KV-XA21MSJ/XA21M8J only

• You can also connect video equipment to the t 1 (video input) jack at the rear of your TV.

Not used for this model

• You can also connect video equipment to the t 1 or 2 (video input) jacks at the rear of your TV.

• Do not connect video equipment to the t 2 (video input) jacks at the front and the rear of your TV at the same time; otherwise the picture will not be displayed properly on the screen.

Connecting audio/video equipment using the T (monitor output) jacks

Not used for this model

Front of TV

Camcorder

Video game equipment

To video and audio outputs

: Signal flow

To t 2 (video input)

Audio/Video cable (not supplied)

(yellow)

-L (MONO)

(white)

-R (red)

Rear of TV

To antenna output

To video and audio inputs

Audio system

To audio inputs

VCR

: Signal flow

To T (monitor output)

Antenna cable (not supplied)

Audio/Video cable (not supplied)

(

MONO

)

L(MONO) R

PROGR

SELECT

AUTO PROGR

continued

– 9 –

KV-XA21M8J/XA21MSJ

RM-952

Using Your New TV

Note

• If you connect a monaural VCR, connect the yellow plug to

(the yellow

jack) and the black plug to

-L (MONO) (the white jack).

KV-XA21MSJ/XA21M8J

(yellow)

-L (MONO)

(white)

-R (red)

Rear of TV

To antenna output

To video and audio inputs

Audio system

To audio inputs

VCR

: Signal flow

To T (monitor output)

Antenna cable (not supplied)

Audio/Video cable (not supplied)

L(MONO)

Connecting optional components (continued)

Using Your New TV

Securing the TV

To prevent the TV from falling, secure the TV using one of the following methods:

With the supplied screws, attach the band to the TV stand and to the rear of the TV using the provided hole.

Put the cord or chain through the clamps to secure the TV against a wall or pillar.

Note

• Use only the supplied screws. Use of other screws may damage the TV.

20 mm

3.8 mm

– 10 –

KV-XA21M8J/XA21MSJ

RM-952

Using Your New TV

Presetting channels

You can preset up to 100 TV channels in numerical sequence from program number 1 using the remote and the buttons on your TV as well.

Presetting channels automatically

Press ! to turn on the TV.

Press AUTO PROGR.

Note

• During automatic channel presetting, your TV screen will indicate

“B/G”,

“I”, “D/K” or “M” for the TV system (TV SYS).

To preset channels automatically from a specified program number

(1) Press SELECT until

“AUT

O PROGRAM” appears.

(2) Press + or –.

The on-screen display will start flashing.

(3) Press PROGR +/– or the number buttons until the desired program number

appears.

(4) Press + or –.

Number buttons

SELECT

2 +/–

PROGR +/–

+ or –

PIC MODE

JUMP

SOUND

MODE

FAVORITE

PROGR

VHF

LOW

B/G

L(MONO) R

PROGR

SELECT

AUTO

PROGR

AUTO

PROGR

Using Your New TV

Presetting channels manually

Press SELECT until “MANUAL PROGRAM” appears.

Press + or –.

Press PROGR +/– or the number buttons until the desired program number appears.

Press + or – until the desired channel picture appears.

Press SELECT.

Note

• If you preset a locked program number, that particular program number will be unlocked automatically (page 20).

To change the TV system setting

If the picture or sound is abnormal when receiving programs through the

(antenna)

terminal

(1) Press SELECT until

“TV SYS” appears.

(2) Press + or – to select the appropriate

TV system until the picture or sound quality is optimal.

MANUAL PROGRAM

SELECT

VHF

LOW

B/G

-/--

PROGR

SELECT

B/G

ID/K

TV SYS: B/G

continued

– 11 –

KV-XA21M8J/XA21MSJ

RM-952

KV-XA21M8J/XA21MSJ

Using Your New TV

To change the color system setting

If the color is abnormal when receiving programs through the

(antenna) terminal

or the

(video input) jack.

(1) Press SELECT until

“COLOR SYS” appears.

(2) Press + or – to select the appropriate

color system until the color is optimal.

Tip

• Normally set “COLOR SYS” to “AUT

O”.

Skipping program numbers

Press PROGR +/

– or the number buttons until the unused or unwanted

program number appears.

Press SELECT until

“MANUAL PROGRAM

” appears.

Press + or –.

Press PIC MODE.

Press SELECT.

To restore the skipped program number again

Preset the channel automatically or manually.

Tip

• You can also use SELECT and

+/– on the TV to preset channels and

skip program numbers.

To use the fine tuning (FINE) function

The fine tuning (FINE) function may help to reduce the following problems: double images and lines moving across the TV screen.

You can use the fine tuning function as below:

(1) Select the program number you want to adjust. (2) Press SELECT until

“MANUAL

PROGRAM” appears on the screen. (3) Press + or – on the remote control once. (4) Press

to display “FINE” on the scr

een.

(5) Press + or – continuously until the above problems are minimized.

The + or – icon on the screen flashes while tuning.

(6) Press SELECT to return to normal screen.

COLOR SYS: AUTO

AUTO

PAL SECAM

NTSC 3.58NTSC 4.43

Presetting channels (continued)

Using Your New TV

Watching the TV

This section explains functions used while watching the TV. Most operations can be done using the remote.

Press

to turn on the TV.

When the TV is in the standby mode (the

indicator on the TV is lit red), press

?/1

on the

remote or PROGR +/

– on

the TV.

Press PROGR +/

– or the number buttons to select the program number.

For double digit numbers, press -, then the number (e.g., for 25, press -, then 2 and 5).

Press

+/– to adjust the

volume.

indicator

t a

Number buttons

SELECT

2 +/–

PROGR +/–

+ or –

JUMP

SOUND

MODE

FAVORITE

PROGR

-/--

PROGR

continued

L(MONO) R

PROGR

SELECT

AUTO

PROGR

SELECT

AUTO

PROGR

RM-952

– 12 –

Using Your New TV

Watching the TV (continued)

Turn off temporarily

Turn off completely

Mute the sound

Watch the video input (VCR, camcorder, etc.)

Jump back to the previous program number

Display the on-screen information*

Adjust the volume of all program numbers automatically

Adjust the picture position when it is not aligned to the TV screen (KV-XG25M8J only)

Additional tasks

* The picture, sound, and either the program number or video input are

displayed. The on-screen display for the picture and sound information disappears after about three seconds.

Changing the on-screen display language

Press SELECT until “LANGUAGE /

: ENGLISH”appears on the screen.

Press + or – to select “

“.

Tip

• You can also use SELECT and 2 +/– on the TV to select the on-screen

display language.

PIC ROTATION

LANGUAGE / : ENGLISH

SELECT

LANGUAGE / :

Press

1. The 1 indicator on the TV lights up red.

! on the TV.

t to select “VIDEO 1” or “VIDEO 2”. To return to the TV program, press a.

JUMP.

SELECT repeatedly until

“INTELLIGENT VOL

”

appears, then press + or – to select “ON”. To cancel, select

“OFF”.

SELECT repeatedly until

“PIC ROT

ATION” appears, then press + or – to adjust the alignment of the picture position.

The

icon on the screen flashes while adjusting.

Using Your New TV

Setting the Wake Up timer

Press

until the desired

period of time appears.

The Wake Up timer starts immediately after you have set it.

Select the program number or video input you want to display when you wake up.

Press ?/1 or set the Sleep timer if you want the TV to turn off automatically.

The

indicator on the TV lights up orange.

To cancel the Wake Up timer

Press

until “WAKE UP TIMER: OFF” appears or turn off the TV’s

main power.

Note

• If no buttons or controls are pressed for more than two hours after the TV is turned on using the Wake Up timer, the TV automatically goes into the standby mode. To continue watching the TV, press any button or control on the TV or the remote.

Setting the Sleep timer

Press

until the desired

period of time appears.

The Sleep timer starts immediately after you have set it.

To cancel the Sleep timer

Press

until “SLEEP TIMER: OFF” appears or turn the TV off.

WAKE UP TIMER:10M

WAKE UP TIMER:OFF

WAKE UP TIMER:12H00M

After 10 minutes

No Wake Up timer After 12 hours

SLEEP TIMER:30M

SLEEP TIMER:60M

SLEEP TIMER:OFF

SLEEP TIMER:90M

After 30 minutes

No Sleep Timer

After 60 minutes

After 90 minutes

– 13 –

KV-XA21M8J/XA21MSJ

RM-952

Advanced Operations

Customizing the picture and sound

You can customize the picture and sound by selecting the picture and sound modes or by adjusting its settings.

You can change the sound effect by selecting the surround mode.

Selecting the picture and sound modes

To select the picture mode

Press PIC MODE repeatedly until you get the desired picture mode.

Select To

“DYNAMIC” receive high contrast pictures.

“STANDARD” receive normal contrast pictures.

“SOFT” receive mild pictures.

To select the sound mode

Press SOUND MODE repeatedly until you get the desired sound mode.

Select To

“DYNAMIC” listen to dynamic and clear sound that emphasizes the low and

high sound.

“DRAMA” listen to sound that emphasizes vocals and background music.

“SOFT” receive soft sound.

Advanced Operations

JUMP

SOUND

MODE

FAVORITE

PROGR

STANDARDDYNAMIC

SOFT

PIC MODE

≥

DYNAMIC

≥

DRAMA

≥

SOFT

SOUND

MODE

SOUND MODE

PIC MODE

SELECT + or –

Advanced Operations

Adjusting the picture and sound settings

Press SELECT until the desired setting appears.

Each time you press SELECT, the setting item will change as follows:

Press + or – to adjust the item.

To adjust other items, repeat steps 1 to 2.

* “HUE” can be adjusted for the NTSC system only.

Notes

• When you select a picture or sound mode, the adjusted settings will be

reset according to the selected mode.

• You can also use SELECT and

+/– on the TV to adjust the picture and

sound settings.

SELECT

PICTURE 60

PICTURE COLOR

BRIGHT

HUE*

BALANCE TREBLE

BASS

SHARP

Advanced Operations

continued

– 14 –

KV-XA21M8J/XA21MSJ

RM-952

Advanced Operations

Selecting the surround mode

Not used for this model

Press SELECT repeatedly until “SURROUND” appears.

Press + or – to select the desired surround sound.

Select To

“MOVIE” listen to sound that spreads out over a large area, giving the feeling

of being at a movie theatre.

“MUSIC” listen to the sound that gives the feeling of being at a live concert.

“OFF” turn off the surround sound.

SURROUND: MOVIE

SELECT

MUSICMOVIE

OFF

KV-XA21MSJ/XA21M8J

Press SELECT repeatedly until “SURROUND” appears.

Press + or – to select “ON”.

To turn off the surround mode, select “OFF” .

SURROUND: ON

SELECT

OFF

Customizing the picture and sound (continued)

Advanced Operations

Viewing your favorite channels

You can display six of your favorite channels for quick and easy selection. You can program the favorite channel as well.

Selecting a favorite channel

Press FAVORITE.

Press the number button from 1 to 6 to select the desired favorite channel.

When you use the

“F

AVORITE CH” feature for

the first time, six preset favorite channels will appear.

JUMP

SOUND

MODE

FAVORITE

PROGR

FAVORITE

+ or –

PROGR +/–

Number buttons

Programming the favorite channel

Press PROGR +/

– or number buttons to select the program number you want to program (e.g., program number 8).

Press SELECT until

“FAVORITE CH SETUP

”

appears.

Press + or – to select the favorite channel you want to program (e.g., 3).

Press SELECT.

The selected favorite channel (e.g.,

turns red for about one second.

To program other favorite channels, repeat steps 1 to 4.

FAVORITE

FAVORITE CH

1PR01 2 PR02 3 PR03 4PR04 5 PR05 6 PR06

-/--

PROGR

SELECT

FAVORITE CH SETUP :

SELECT

– 15 –

KV-XA21M8J/XA21MSJ

RM-952

Advanced Operations

Blocking the channels (CHILD LOCK)

You can lock some program numbers to prevent children from watching certain channels, by using the buttons on the remote control.

Select the program number you want to lock.

Press SELECT until

“CHILD LOCK” appears on the screen.

Press + or – to select “ON”.

The

symbol appears on

the screen.

To cancel, press + or – to select “OFF”. The symbol disappears from the screen.

Note

• If you preset a locked program number, that particular program number will be unlocked automatically (page 10).

CHILD LOCK: ON

CHILD LOCK: OFF

SELECT

JUMP

SOUND

MODE

FAVORITE

PROGR

SELECT

+ or –

Additional Information

Self-diagnosis function

Your TV is equipped with a self-diagnosis function. If there is a problem with your TV, the 1 indicator flashes red. The number of times the 1 indicator flashes indicates the possible causes.

Check that the 1 indicator flashes red a number of times between 3-second intervals.

Count the number of times the 1 indicator flashes.

Press ! (main power) to turn off your TV.

Inform your nearest Sony service center about the number of times the 1 indicator flashes. Be sure to note the model name and serial number located on the rear of your TV.

Front of TV

1 indicator

L(MONO) R

PROGR

SELECT

AUTO

PROGR

Additional Information

– 16 –

KV-XA21M8J/XA21MSJ

RM-952

Additional Information

• Check the antenna cable and connection on the TV, VCR and on the wall.

• Press SELECT until

“MANUAL

PROGRAM” appears on the screen, then preset the channel again.

• Check the antenna type (VHF/UHF). Contact a Sony dealer for advice.

• Adjust the antenna direction. Contact a Sony dealer for advice.

• Try using a booster.

• Turn off or disconnect the booster if it is

in use.

• If the sound of some channels are noisy, select the channel, then select the appropriate TV system (TV SYS).

• Check the power cord, antenna and the VCR connections.

• Press ?/1 (power).

• Press ! (main power) on the TV to turn

off the TV for about five seconds, then turn it on again.

Snowy picture

Noisy sound

Distorted picture

Noisy sound

Good picture

Noisy sound

No picture

No sound

Troubleshooting

If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer .

Possible causeSymptom

Solutions

• Connection is loose or the cable is damaged.

• Channel presetting is inappropriate or incomplete.

• The antenna type is inappropriate.

• The antenna direction is inappropriate.

• Signal transmission is low.

• Broadcast signals are too strong.

• The TV system setting or channel presetting is inappropriate or incomplete.

• The power cord, antenna or VCR is not connected.

• The TV is not turned on.

Page

–

Additional Information

Good picture

No sound

Dotted lines or stripes

Double images or “ghosts”

No color

Abnormal color patches

• Press 2 + to increase the volume level.

• Press % to cancel the muting.

• Do not use a hair dryer or other

equipment near the TV.

• Adjust the antenna direction for minimum interference. Contact a Sony dealer for advice.

• Use a highly directional antenna.

• Use the fine tuning (FINE) function.

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Turn off or disconnect the booster if it is in use.

• Press SELECT until

“COLOR” appears

on the screen, then press + or – to adjust the color level.

• Press SELECT until

“COLOR SYS ”

appears on the screen, then check the color system setting (usually set this to

“AUTO”).

• Adjust the antenna direction. Contact a

Sony dealer for advice.

• Keep external speakers or other electrical equipment away from the TV. Do not move the TV while the TV is turned on. Press ! (main power) on the TV to turn off the TV for about five minutes, then turn it on again.

Possible cause

Symptom

Solutions

continued

• The volume level is too low.

• The sound is muted.

• There is local

interference from cars, neon signs, hair dryers, power generators, etc.

• Broadcast signals are reflected by nearby mountains or buildings.

• The antenna direction is inappropriate.

• Use of a booster is inappropriate.

• The color level setting is too low.

• The color system setting is inappropriate.

• The antenna direction is inappropriate.

• The magnetic disturbance from external speakers or other equipment, or the direction of the earth’s magnetic field may affect the TV.

–

Page

– 17 –

KV-XA21M8J/XA21MSJ

RM-952

Additional Information

–

Picture slant (KV-XG25M8J only)

Lines moving across the TV screen.

The

indicator on your TV flashes red a number of times between 3-second intervals.

TV cabinet creaks.

A “boom” sound is heard when the TV is turned on.

Troubleshooting (continued)

Possible causeSymptom Solutions

Good morning!

• The magnetic disturbance from external speakers or other equipment, or the direction of the earth’s magnetic field may affect the TV.

• There is interference from external sources, e.g., heavy machineries, nearby broadcast station.

• Your TV may need service.

•

Changes in room temperature sometimes make the TV cabinet expand or contract, making a noise. This does not indicate a malfunction.

• The TV’s demagnetizing function is working. This does not indicate a malfunction.

Page

•Keep external speakers or other electrical equipment away from the TV.

•Press SELECT until

“PIC ROT

ATION” appears on the screen, then press + or – to adjust the picture until it is optimal.

•Use the fine tuning (FINE) function.

•

Contact your nearest Sony service center.

—

Additional Information

Overview of controls

TV front panel

Not used for this model

PROGR

SELECT

AUTO PROGR

(

MONO

)

KV-XA21MSJ/XA21M8J

Page

Function

Button

Preset channels automatically.5 Select the desired item. 12 Select program number. 13 Turn off completely or turn on 13

the TV. Adjust volume. 13 Standby indicator.13 Select TV or video input. 14 Wake Up indicator.15 Headphone jack. –

AUTO PROGR SELECT PROGR +/–

2 +/–

L(MONO) R

PROGR

SELECT

AUTO PROGR

L(MONO) R

PROGR

SELECT

AUTO

PROGR

continued

– 18 –

KV-XA21M8J/XA21MSJ

RM-952

Additional Information

Remote Control

JUMP

SOUND

MODE

FAVORITE

PROGR

The names/symbols of buttons on the remote are indicated in different colors to represent the available functions.

Label color

White

Green

Button function

For general TV operations

For Teletext operations

Page

Button Function

Overview of controls (continued)

Select the desired item. 11 Adjust value. 11 Select program number. 13 Input numbers. 13 Adjust volume. 13 Turn off temporarily or 13

turn on the TV. Select TV or video input. 14 Display the TV program. 14 Mute the sound. 14 Display on-screen information.

Jump to previous program 14 number.

Set TV to turn on automatically.

Set TV to turn off automatically.

15 Select picture mode. 16 Select sound mode. 16 Display favorite channels. 19

Select stereo/bilingual mode. –

Display Teletext broadcast. –

Display Teletext service contents.

–

Stop Teletext display from – scrolling.

Reveal concealed information. – Enlarge the Teletext display. – Show TV screen while –

waiting for Teletext page. Access a FASTEXT menu. –

SELECT +/– PROGR +/– 0 – 9, -

2 +/–

?/1

t a

JUMP

Timer operations

PIC MODE SOUND MODE FAVORITE Stereo/bilingual operations (Not used for this model) A/B

Teletext operations (Not used for this model) KV-XG25M8J/XA21MSJ/XA21M8J)

(red, green,

yellow, blue)

– 19 –

KV-XA21M8J/XA21MSJ

RM-952

2 Terminal bracket

3 J2 Board

(KV-XA21MSJ only)

One screw (+BVTP 4x16)

SECTION 2

2 Two screws washer head (+P4 x16)

3 F Board bracket

5 Two claws

1 Three connectors

4 F board

1 Two screws

(+BVTP 4 × 16)

2 Six screws (+BVTP 4 × 16)

3 Rear Cover

DISASSEMBLY

KV-XA21M8J/XA21MSJ

2-1. REAR COVER REMOVAL

– 20 –

2-4. F BRACKET REMOVAL

2-2. SPEAKER REMOVAL

2-5. J2 BOARD AND TERMINAL

BRACKET REMOVAL

2-3. CHASSIS ASSY REMOVAL

RM-952

+ 44 hidden pages

Sony KV-XA21M8J, KV-XA21MSJ Service Manual

SPECIFICATIONS

TABLE OF CONTENTS

SELF DIAGNOSTIC FUNCTION

GENERAL

DISASSEMBLY