SHORT CIRCUIT THE ANODE OF THE PICTURE TUBE AND
THE ANODE CAP TO THE METAL CHASSIS, CRT SHIELD, OR
CARBON PAINTED ON THE CRT, AFTER REMOVING THE
ANODE.
Design and specifications are subject to change without notice.
SAFETY-RELATED COMPONENT WARNING!!
COMPONENTS IDENTIFIED BY SHADING AND MARK ! ON
THE SCHEMATIC DIAGRAMS, EXPLODED VIEWS AND IN THE
PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE
THESE COMPONENTS WITH SONY PARTS WHOSE PART
NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN
SUPPLEMENTS PUBLISHED BY SONY.
– 2 –
KV-XA21M30/XA21M63
SPECIFICATIONS
(KV-XA21N90)
Note
Power requirements110 V AC, 60 Hz
Power consumption (W) Indicated on the rear of the TV
Television systemM
Color systemPAL*, PAL 60*, SECAM*, NTSC4.43*, NTSC3.58* AV IN only
Stereo/Bilingual system MTS
Channel coverageVHF: E2 to E12 / UHF: E14 to E69 / CATV: 1 to 125
Design and specifications are subject to change without notice.
CAUTION
SHORT CIRCUIT THE ANODE OF THE PICTURE TUBE AND
THE ANODE CAP TO THE METAL CHASSIS, CRT SHIELD, OR
CARBON PAINTED ON THE CRT, AFTER REMOVING THE
ANODE.
SAFETY-RELATED COMPONENT WARNING!!
COMPONENTS IDENTIFIED BY SHADING AND MARK ! ON
THE SCHEMATIC DIAGRAMS, EXPLODED VIEWS AND IN THE
PARTS LIST ARE CRITICAL TO SAFE OPERATION. REPLACE
THESE COMPONENTS WITH SONY PARTS WHOSE PART
NUMBERS APPEAR AS SHOWN IN THIS MANUAL OR IN
SUPPLEMENTS PUBLISHED BY SONY.
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY/TIMER lamp will automatically
begin to flash.
The number of times the lamp flashes translates to a probable source of the problem. A definition of the STANDBY/TIMER
lamp flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot
be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past
problems and how often these problems occur.
1.DIAGNOSTIC TEST INDICATORS
When an errors occurs, the STANDBY/TIMER lamp will flash a set number of times to indicate the possible cause of the
problem. If there is more than one error, the lamp will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen. No error has occured if the screen displays a “0”.
RM-952
RM-915
Diagnostic
Item
Description
• Power does not
turn on
• +B overcurrent
(OCP) or
overvoltage
(OVP)
• Vertical deflection
stopped
• Horizontal
deflection
overdrive
• White balance
failure (no
PICTURE)
No. of times
STANDBY/TIMER
lamp flashes
Does not light
2 times
5 times
Self-diagnostic
display/Diagnostic
result
—
002:000 or
002:001~255
003:001~255
004:001~255
at the same time
005:000 or
005:001~225
Probable
Cause
Location
• Power cord is not plugged
in.
• Fuse is burned out F4601
(F)
• H.OUT Q511 is shorted. (A
board)
• IC700 is shorted (C1 board)
• -13V is not supplied. (A
board)
• IC 503 faulty (A board)
• G2 is improperly adjusted.
(Note 2)
• CRT problem.
• IC700 out is faulty
(C1 board)
• IC301 is faulty. (A board)
• No connection A board to
C1 board.
Detected
Symptoms
• Power does not come on.
• No power is supplied to the
TV.
• AC power supply is faulty.
• Power does not come on.
• Load on power line is
shorted.
• Has entered standby state
after horizontal raster.
• Vertical deflection pulse is
stopped.
• Power line is shorted or
power supply is stopped.
• No raster is generated.
• CRT cathode current
detection reference pulse
output is small.
• Micro reset
Note 1: If a + B overcurrent is detected, stoppage of the vertical deflection is detected simultaneously.
The symptom that is diagnosed first by the microcontroller is displayed on the screen.
Note 2: Refer to screen (G2) Adjustment in section 3-4 of this manual.
* IC700 out is faulty (C1 board).
—
101:00 or
101:001~225
• Discharge CRT (C1 Board)
• Static discharge
• External noise
• Power is shut down shortly,
after this return back to
normal.
• Detect Micro latch up.
– 5 –
KV-XA21M30/XA21M63
RM-952
KV-XA21N90
RM-915
2. DISPLAY OF STANDBY/TIMER LIGHT FLASH COUNT
2 times
3 times
Diagnostic ItemFlash Count*
+B overcurrent/overvoltage2 times
Vertical deflection stopped
White balance failure5 times
Lamp ON 0.3 sec.
Lamp OFF 0.3 sec.
Lamp OFF 3 sec.
* One flash count is not used for self-diagnostic.
STANDBY/SLEEP lamp
3. STOPPING THE STANDBY/TIMER FLASH
Turn off the power switch on the TV main unit or unplug the power cord from the outlet to stop the STANDBY/TIMER lamp
from flashing.
4. SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it
is possible to bring up past occurances of failure for confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
[Screendisplay] / channel [5] / Sound volume [-] / Power ON
˘
Note that this differs from entering the service mode (mode volume [+]).
Self-Diagnosis screen display
SELF DIAGNOSTIC
002 : 000
003 : 000
004 : 000
005 : 001
101 : 000
Numeral "0" means that no fault has been detected.
Numeral "1" means a fault has been detected.
– 6 –
KV-XA21M30/XA21M63
KV-XA21N90
5. HANDLING OF SELF-DIAGNOSTIC SCREEN DISPLAY
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen
during repairs. When you have completed the repairs, clear the result display to “0”.
Unless the result display is cleared to “0”, the self-diagnostic function will not be able to detect subsequent faults after
completion of the repairs.
[Clearing the result display]
To clear the result display to “0”, press buttons on the remote commander sequentially as shown below when the diagnostic
screen is being displayed.
Channel [8] / 0
[Quitting Self-diagnostic screen]
To quit the entire self-diagnostic screen, turn off the power switch on the remote commander or the main unit.
6. SELF-DIAGNOSTIC CIRCUIT
RM-952
RM-915
FROM
CRT
FROM
[+B] Q604 C6
[V] Q509/507
IC301
Y/CHROMA JUNGLE
IK-IN
MP/
18
PROTECT
35
SDA
IC001
SYSTEM
IO-8DATB-DAT
O-LED
46
IO-SDAT
45
51
IC003
MEMORY
521
[+BovercurrentªOCPº]Occurs when an overcurrent on the +B(135) line is detected by Q604. If Q604 go to ON
and the voltage to pin 18 of IC301 should go down when V.SYNC is more than seven
verticals in a period, the unit will automatically turn off.
[Verticaldeflectionstopped]Occurs when an absence of the vertical deflection pulse is detected by Q509 and IC001
shut down the power supply.
[Verticaldeflectionovercurrent]Occurs when an overcurrent on V drive line is detected by Q507. Power supply will be
shut down when detect this by IC001.
[Whitebalancefailure]If the RGB levels* do not balance or become low level within 5 seconds, this error will be
detected by IC301. TV will stay on, but there will be no picture.
* (Refers to the RGB levels of the AKB detection Ref pulse that detects IK.)
– 7 –
KV-XA21M30/XA21M63
2
WARNING
• Dangerously high voltages are present inside the TV.
• Operate the TV only between 220 – 240 V AC.(except KV-XA21N90)
To prevent fire or shock hazard, do not expose
the TV to rain or moisture.
Do not operate the TV if any liquid or solid object
falls into it. Have it checked immediately by
qualified personnel only.
Do not open the cabinet and the rear cover of the
TV as high voltages and other hazards are
present inside the TV. Refer servicing and
disposal of the TV to qualified personnel.
Your TV is recommended for home use only.
Do not use the TV in any vehicle or where it may
be subject to excessive dust, heat, moisture or
vibrations.
Do not block the ventilation openings of the TV.
Do not install the TV in a confined space, such
as a bookcase or built-in cabinet.
For children’s safety, do not leave children alone
with the TV. Do not allow children to climb onto
it.
Do not plug in too many appliances to the same
power socket. Do not damage the power cord.
Clean the TV with a dry and soft cloth.
Do not use benzine, thinner, or any other chemicals
to clean the TV. Do not scratch the picture tube.
For your own safety, do not touch any part of the
TV, the power cord and the antenna cable during
lightning storms.
Pull the power cord out by the plug. Do not pull
the power cord itself. Disconnect the TV before
moving it or if you are not going to use it for
several days.
2
WARNING
• Dangerously high voltages are present inside the TV.
• Operate the TV only between 110 V AC. (KV-XA21N90)
To prevent fire or shock hazard, do not expose
the TV to rain or moisture.
Do not operate the TV if any liquid or solid object
falls into it. Have it checked immediately by
qualified personnel only.
Do not open the cabinet and the rear cover of the
TV as high voltages and other hazards are
present inside the TV. Refer servicing and
disposal of the TV to qualified personnel.
Your TV is recommended for home use only.
Do not use the TV in any vehicle or where it may
be subject to excessive dust, heat, moisture or
vibrations.
Do not block the ventilation openings of the TV.
Do not install the TV in a confined space, such
as a bookcase or built-in cabinet.
For children’s safety, do not leave children
alone with the TV. Do not allow children to
climb onto it.
Do not plug in too many appliances to the same
power socket. Do not damage the power cord.
Clean the TV with a dry and soft cloth.
Do not use benzine, thinner, or any other chemicals
to clean the TV. Do not scratch the picture tube.
For your own safety, do not touch any part of the
TV, the power cord and the antenna cable during
lightning storms.
Pull the power cord out by the plug. Do not pull
the power cord itself. Disconnect the TV before
moving it or if you are not going to use it for
several days.
The operating instruction mentioned here are partial abstracts
from the Operating Instruction Manual. The page numbers of
the Operating Instruction Manual remain as in the manual.
– 8 –
SECTION 1
GENERAL
KV-XA21N90
RM-952
RM-915
3
Do not install the TV in an unstable position.
Use a proper TV stand.
Do not place any objects on the TV.
WARNING (continued)
Using Your New TV
4
VIDEO
VIDEO IN
VIDEO OUT
AUDIO
R
L
1
L(MONO)
R
VIDEO
IN
MONITOR
OUT
AUDIOVIDEO
Using Your New TV
Getting Started
Step 1
Connect the antenna
If you wish to connect a VCR, see the Connecting a VCR diagram below.
Using Your New TV
F connector
(not supplied)
Rear of TV
Connecting a VCR
To watch the video input, press VIDEO (see page 11).
: Signal flow
or
Antenna cable (not supplied)
Antenna cable (not supplied)
VIDEO (yellow)
AUDIO-L (MONO) (white)
AUDIO-R (red)
To video
and audio
outputs
Audio/Video cable
(not supplied)
To 8
(antenna)
To antenna
output
: Signal flow
VCR
To VIDEO IN 1
Rear of TV
Antenna cable
(not supplied)
– 9 –
KV-XA21M30/XA21M63
KV-XA21N90
RM-952
RM-915
Using Your New TV
5
Using Your New TV
Front of TV
Notes (KV-XA21N90)
• With the “VIDEO MULTI SYSTEM” input terminal, you can also receive
PAL, NTSC and SECAM video signals when using VIDEO IN 1 jacks at
the rear of your TV or the VIDEO 2 INPUT at the front of your TV.
• If you connect a monaural VCR, connect the yellow plug to VIDEO (the
yellow jack) and the black plug to AUDIO-L (MONO) (the white jack).
• When no signal is input to the connected video equipment, the TV screen
becomes blue.
CAUTION
• Do not connect the power cord until you have completed making all other
connections; otherwise a minimum leakage current might flow through
the antenna and other terminals to ground.
• To avoid battery leakage and damage to the remote, remove the batteries
from the remote if you are not going to use it for several days. If any
liquid that leaks from the batteries touches you, immediately wash it
away with water.
Insert the batteries
into the remote
Step 3
Preset the channels automatically
Tips
• If you want to stop automatic channel presetting, press SELECT.
• If your TV has preset an unwanted channel or cannot preset a particular
channel, then preset your TV manually (see page 9).
• The AUTO PROGRAM button on the remote works as the AUTO
PROGR button on the TV.
AUTO
PROGR
1
1
2
3
1
2
3
CABLE: ON
AUTO PROGRAM
SLEEP
CABLE
AUTO
PROGRAM
ADD/
ERASE
PIC MODE
POWER
CHANNEL
POWER
STANDBY/
STEREO/
WAKE UP
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
Step 2
Note
• Do not use old batteries nor use different types of batteries together.
Using Your New TV
5
Using Your New TV
Step 2
Note
• Do not use old batteries nor use different types of batteries together.
Front of TV
Notes (except KV-XA21N90)
• If you connect a monaural VCR, connect the yellow plug to
(the
yellow jack) and the black plug to
-L (MONO) (the white jack).
• If you connect a VCR to the 8 (antenna) terminal, preset the signal
output from the VCR to the program number 0 on the TV.
• When no signal is input from the connected video equipment, the TV
screen becomes blue.
(not used for this model)
• Do not connect video equipment to the t 2 (video input) jacks at the
front and the rear of your TV at the same time; otherwise the picture will
not be displayed properly on the screen.
CAUTION
• Do not connect the power cord until you have completed making all other
connections; otherwise a minimum leakage current might flow through
the antenna and other terminals to ground.
• To avoid battery leakage and damage to the remote, remove the batteries
from the remote if you are not going to use it for several days. If any
liquid that leaks from the batteries touches you, immediately wash it
away with water.
Insert the batteries
into the remote
Step 3
Preset the channels automatically
Tips
• If you want to stop automatic channel presetting, press SELECT twice.
• If your TV has preset an unwanted channel or cannot preset a particular
channel, then preset your TV manually (see page 11).
Note (KV-XA21M63 only)
• During automatic channel presetting, your TV screen will indicate
“AUTO” for the TV system.
AUTO
PROGR
1
1
VHF LOW AUTO
1
2
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
!
– 10 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Using Your New TV
6
Connecting optional components
(KV-XA21N90)
You can connect optional audio/video components, such as a VCR, multi disc player,
camcorder, video game or stereo system.
To watch the video input of the connected equipment, press VIDEO (see page 11).
Connecting a camcorder/video game equipment
using the video input jacks
Notes
• With the “VIDEO MULTI SYSTEM” input terminal, you can also receive
PAL, NTSC and SECAM video signals when using VIDEO IN 1 jacks at
the rear of your TV or the VIDEO 2 INPUT at the front of your TV.
• You can also connect video equipment to the VIDEO IN 1 jacks at the rear
of your TV.
Connecting audio/video equipment using the
MONITOR OUT jacks
Note
• If you connect a monaural VCR, connect the yellow plug to VIDEO (the
yellow jack) and the black plug to AUDIO-L (MONO) (the white jack).
Front of TV
Camcorder
Video game
equipment
To video and
audio outputs
: Signal flow
To VIDEO 2 INPUT
or
Audio/Video cable (not supplied)
VIDEO (yellow)
AUDIO-L (MONO) (white)
AUDIO-R (red)
Rear of TV
To
antenna
output
To video and
audio inputs
or
Audio system
To
audio
inputs
VCR
: Signal flow
Antenna cable (not supplied)
Audio/Video cable (not supplied)
1
L(MONO)
R
VIDEO
IN
MONITOR
OUT
AUDIOVIDEO
To
MONITOR
OUT
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
CHANNEL
POWER
STANDBY/
STEREO/
WAKE UP
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
Using Your New TV
6
Connecting the 3D WOOFER
(KV-XA21M63 only)
You can enjoy high quality sound by connecting the 3D WOOFER.
1
Attach the 3D WOOFER into the footholds on the top of your TV.
2
Connect the wires to the 3D WOOFER (8Ω) terminals at the rear of your TV.
The red wire should be connected to the 3 red terminal and the black wire
to the # black terminal.
Notes
• Connect only the supplied 3D WOOFER; otherwise your TV may
malfunction.
• Unplug your TV from the wall outlet when connecting the 3D WOOFER.
• To prevent a malfunction caused by a short circuit of the terminals, make
sure that none of the 3D WOOFER wire strands stick out, making contact
with the neighbouring 3D WOOFER terminal.
Rear of TV
Black
wire
Red
wire
WOOFER (8 )
– +
WOOFER (8 )
– +
3D WOOFER
1
2
– 11 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Using Your New TV
6
Connecting optional components
You can connect optional audio/video components, such as a VCR, multi disc player,
camcorder, video game or stereo system.
To watch the video input of the connected equipment, press t (see page 13).
Connecting a camcorder/video game equipment
using the t (video input) jacks
Notes
(KV-XA21M30 only)
• You can also connect video equipment to the t 1 (video input) jack at
the rear of your TV.
(not used for this model)
• You can also connect video equipment to the t 1 or 2 (video input) jacks
at the rear of your TV.
• Do not connect video equipment to the t 2 (video input) jacks at the
front and the rear of your TV at the same time; otherwise the picture will
not be displayed properly on the screen.
Connecting audio/video equipment using the T
(monitor output) jacks
(not used for this model)
Front of TV
Camcorder
Video game
equipment
To video and
audio outputs
: Signal flow
To
t
2
(video input)
or
Audio/Video cable (not supplied)
(yellow)
-L (MONO)
(white)
-R (red)
Rear of TV
To
antenna
output
To video and
audio inputs
or
Audio system
To
audio
inputs
VCR
: Signal flow
Antenna cable (not supplied)
Audio/Video cable
(not supplied)
2
L
(
MONO
)
R
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
To T
(monitor
output)
(KV-XA21M30)
Using Your New TV
7
Using Your New TV
Note
• If you connect a monaural VCR, connect the yellow plug to
(the yellow
jack) and the black plug to
-L (MONO) (the white jack).
KV-XA21M30/XA21M63
(yellow)
-L (MONO)
(white)
-R (red)
Rear of TV
To
antenna
output
To video and
audio inputs
or
Audio system
To
audio
inputs
VCR
: Signal flow
To T
(monitor output)
Antenna cable (not supplied)
Audio/Video cable (not supplied)
L(MONO)
1
– 12 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Using Your New TV
7
Using Your New TV
Securing the TV
To prevent the TV from falling, secure the TV using one of the following methods:
A
With the supplied screws, attach the band to the TV stand and to the rear of
the TV using the provided hole.
or
B
Put the cord or chain through the clamps to secure the TV against a wall or
pillar.
Note
• Use only the supplied screws. Use of other screws may damage the TV.
20
mm
3.8 mm
or
A
B
Using Your New TV
10
Presetting
channels
You can preset up to 100 TV channels in
numerical sequence from program
number 1 using the remote and the
buttons on your TV as well.
Presetting channels automatically
1
Press ! to turn on the TV.
2
Press AUTO PROGR.
Note (KV-XA21M63 only)
• During automatic channel presetting, your TV screen will indicate
“AUTO” for the TV system.
To preset channels automatically from a specified program number
(1) Press SELECT until
“AUT
O PROGRAM” appears.
(2) Press + or –.
The on-screen display will start flashing.
(3) Press PROGR +/– or the number buttons until the desired program number
appears.
(4) Press + or –.
Number buttons
~/
1
SELECT
2 +/–
PROGR +/–
+ or –
PIC MODE
TV
1
2
3
4
6
7
8
9
-
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
2
!
VHF
LOW
AUTO
AUTO
PROGR
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
AUTO
PROGR
!
(except KV-XA21N90)
– 13 –
KV-XA21M30/XA21M63
KV-XA21N90
RM-952
RM-915
Using Your New TV
11
Using Your New TV
Presetting channels manually
1
Press SELECT until
“MANUAL PROGRAM”
appears.
2
Press + or –.
3
Press PROGR +/– or the
number buttons until the
desired program number
appears.
4
Press + or – until the
desired channel picture
appears.
5
Press SELECT.
Note
• If you preset a locked program number, that particular program number
will be unlock automatically (see page 20).
To change the TV system setting
If the picture or sound is abnormal when receiving programs through the
8
(antenna)
terminal
(1) Press SELECT until
“TV SYS” appears.
(2) Press + or – to select the appropriate
TV system until the picture or sound
quality is optimal.
or
MANUAL PROGRAM
SELECT
VHF
LOW
B/G
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
1
SELECT
TV SYS: B/G
B/G
ID/K
M
continued
Using Your New TV
12
To change the color system setting
If the color is abnormal when receiving programs through the
8
(antenna) terminal
or the
t
(video input) jack.
(1) Press SELECT until
“COLOR SYS” appears.
(2) Press + or – to select the appropriate
color system until the color is
optimal.
Tip
• Normally set “COLOR SYS” to “AUT
O”.
Note (KV-XA21M63 only)
• The color system
“SECAM” is available for KV
-XA21M63/XA21M60 only.
Skipping program numbers
1
Press PROGR +/
– or the number buttons until the unused or unwanted
program number appears.
2
Press SELECT until
“MANUAL PROGRAM
” appears.
3
Press + or –.
4
Press PIC MODE.
5
Press SELECT.
To restore the skipped program number again
Preset the channel automatically or manually.
Tip
• You can also use SELECT and
2
+/– on the TV to preset channels and
skip program numbers.
To use the fine tuning (FINE) function
The fine tuning (FINE) function may help to reduce the following problems:
double images and lines moving across the TV screen.
You can use the fine tuning function as below:
(1) Select the program number you want to adjust.
(2) Press SELECT until
“MANUAL
PROGRAM” appears on the screen.
(3) Press + or – on the remote control once.
(4) Press
to display “FINE” on the scr
een.
(5) Press + or – continuously until the above problems are minimized.
The + or – icon on the screen flashes while tuning.
(6) Press SELECT to return to normal screen.
COLOR SYS: AUTO
AUTO
PALSECAM
NTSC 3.58NTSC 4.43
Presetting channels (continued)
– 14 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
8
Using Your New TV
Presetting
channels
You can preset cable TV, VHF or UHF
broadcast channels using the remote and
the buttons on your TV as well.
Presetting channels automatically
1
Press POWER on the TV to
turn on the TV.
2
Press CABLE to select
“CABLE: ON”.
3
Press AUTO PROGRAM.
Notes
• If you select “CABLE: ON”, you will be able to r
eceive 125 cable TV
channels.
If there are no cable TV channels, you will receive VHF broadcast
channels only.
• If you select “CABLE: OFF”, you will be able to r
eceive 68 VHF or UHF
broadcast channels only.
TV
1
2
3
4
6
7
8
9
0
5
POWER
TV
DISPLAY
VIDEO
MUTING
MTS
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
CABLE
AUTO
PROGRAM
ADD/
ERASE
JUMP
ENT
CHVOL
SELECT
PIC MODE
CABLE
AUTO
PROGRAM
1
2
3
AUTO
PROGRAM
CABLE: ON
CABLE
AUTO
PROGR
POWER
CHANNEL
POWER
STANDBY/
STEREO/
WAKE UP
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
POWER
(KV-XA21N90)
9
Using Your New TV
Using Your New TV
Presetting the channels
manually
To receive a new channel or a channel with a weak signal, preset the channel
manually.
1
Press number buttons to select the desired channel number, then press ENT.
2
Press ADD/ERASE.
“+” appears beside the
channel number, indicating
that presetting is complete.
Disabling channel numbers
By disabling unused or unwanted channel numbers, you can skip those channel
numbers when you press CH +/–.
1
Press CH +/– until the unused or unwanted channel numbers appears on the
screen.
2
Press ADD/ERASE.
“–” appears beside the
channel number, indicating
that disabling is complete.
To cancel the skip setting
Preset the channel again.
ADD/
ERASE
–25
TV
1
2
3
4
6
7
8
9
0
5
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
CABLE
AUTO
PROGRAM
ADD/
ERASE
JUMP
ENT
CHVOL
SELECT
PIC MODE
+25
ADD/
ERASE
ADD/ERASE
ENT
CH +/–
Number
buttons
– 15 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
KV-XA21N90
Using Your New TV
13
Using Your New TV
Watching the TV
This section explains functions used
while watching the TV. Most operations
can be done using the remote.
1
Press ! to turn on the TV.
When the TV is in the
standby mode (the 1
indicator on the TV is lit
red), press
?/
1 on the
remote or PROGR +/
– on
the TV.
2
Press PROGR +/
– or the
number buttons to select
the program number.
For double digit numbers,
press -, then the number
(e.g., for 25, press -, then
2 and 5).
3
Press 2 +/– to adjust the
volume.
or
1
indicator
%
?/
1
t
a
Number buttons
SELECT
2 +/–
PROGR +/–
+ or –
JUMP
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
PROGR
SELECT
AUTO
PROGR
!
TV
1
2
3
4
6
7
8
9
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
-
2
!
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
continued
(except KV-XA21N90)
Using Your New TV
14
To
Turn off temporarily
Turn off completely
Mute the sound
Watch the video input
(VCR, camcorder, etc.)
Jump back to the previous program
number
Display the on-screen information*
Adjust the volume of all
program numbers automatically
Adjust the picture position when it
is not aligned to the TV screen
(KV-XA21M30 only)
Additional tasks
* The picture, sound, and either the program number or video input are
displayed. The on-screen display for the picture and sound information
disappears after about three seconds.
Changing the on-screen display language
1
Press SELECT until
“LANGUAGE /
:
ENGLISH”appears on the
screen.
2
Press + or – to select
“
“.
Tip
• You can also use SELECT and 2 +/– on the TV to select the on-screen
display language.
PIC ROTATION
SELECT
LANGUAGE /
: ENGLISH
/ LANGUAGE
:
Watching the TV (continued)
Press
?/
1. The 1 indicator on the TV lights up red.
! on the TV.
%.
t to select “VIDEO 1” or “VIDEO 2”.
To return to the TV program, press a.
JUMP.
.
SELECT repeatedly until
“INTELLIGENT VOL
”
appears, then press + or – to select “ON”.
To cancel, select
“OFF”.
SELECT repeatedly until
“PIC ROT
ATION” appears,
then press + or – to adjust the alignment of the picture
position.
The
or
icon on the screen flashes while adjusting.
(KV-XA21M63 only)
RM-952
RM-915
KV-XA21M30/XA21M63
– 16 –
Using Your New TV
Using Your New TV
13
To
Turn off temporarily
Turn off completely
Mute the sound
Watch the video input
(VCR, camcorder, etc.)
Jump back to the previous program
number
Display the on-screen information*
Adjust the volume of all program
numbers automatically
Adjust the picture position when it
is not aligned to the TV screen
(not used for this model)
Additional tasks
* The picture, sound, and either the program number or video input are
displayed. The on-screen display for the picture and sound information
disappears after about three seconds.
Changing the on-screen display language
1
Press SELECT until
“LANGUAGE /
:
ENGLISH”appears on the
screen.
2
Press + or – to select
“
“.
Tip
• You can also use SELECT and 2 +/– on the TV to select the on-screen
display language.
PIC ROTATION
LANGUAGE / : ENGLISH
SELECT
/ LANGUAGE:
continued
Press
?/
1. The 1 indicator on the TV lights up red.
! on the TV.
%.
t to select “VIDEO 1” or “VIDEO 2”.
To return to the TV program, press a.
JUMP.
.
SELECT repeatedly until
“INTELLIGENT VOL
”
appears, then press + or – to select “ON”.
To cancel, select “OFF”.
SELECT repeatedly until
“PIC ROT
ATION” appears,
then press + or – to adjust the alignment of the picture
position.
The
+
or
icon on the screen flashes while adjusting.
(KV-XA21M30 only)
10
Using Your New TV
1
Press POWER to turn on
the TV.
When the TV is in the
standby mode (the
STANDBY indicator on the
TV is lit red), press POWER
on the remote or
CHANNEL +/– on the TV.
2
To select the channel
number, press the number
buttons and then press
ENT, or press CH +/–.
3
Press VOL +/– to adjust
the volume.
Watching the TV
This section explains functions used
while watching the TV. Most operations
can be done using the remote.
MUTING
DISPLAY
POWER
VIDEO
TV
Number buttons
SELECT
VOL +/–
CH +/–
SLEEP
WAKE UP
+ or –
TV
1
2
3
4
6
7
8
9
0
5
POWER
TV
DISPLAY
VIDEO
MUTING
MTS
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
CABLE
AUTO
PROGRAM
ADD/
ERASE
JUMP
ENT
CHVOL
SELECT
PIC MODE
JUMP
VOL
1
2
3
4
5
6
7
8
0
9
CH
ENT
ENT
or
ENT
CHANNEL
POWER
STANDBY/
STEREO/
WAKE UP
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
CHANNEL
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
POWER
POWER
STANDBY/
WAKE UP
indicator
(KV-XA21N90)
– 17 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
11
Using Your New TV
Using Your New TV
To
Turn off temporarily
Turn off completely
Mute the sound
Watch the video input
(VCR, camcorder, etc.)
Change the color system setting
(for the VIDEO INPUT jack only)
Jump back to the previous channel
number
Display the on-screen information*
Do this
Press POWER on the remote. The STANDBY indicator
on the TV lights up red.
Press POWER on the TV.
Press MUTING.
Press VIDEO to select
“VIDEO 1” or “VIDEO 2”.
To return to the TV program, press TV.
Press SELECT repeatedly until
“COLOR SYS” appears,
then press + or – to select the appropriate color system
until the color is optimal.
Press JUMP.
Press DISPLAY.
Additional tasks
continued
* The picture, sound, and either the channel number or video input are
displayed. The on-screen display for the picture and sound information
disappears after about three seconds.
Changing the on-screen display language
1
Press SELECT until
“
/LANGUAGE:
”
appears on the screen.
2
Press + or – to select
“ENGLISH“.
Tip
• You can also use SELECT and VOLUME +/
– on the TV to select the on-
screen display language.
SELECT
AUTOPAL
SECAM
NTSC3.58NTSC4.43
12
Using Your New TV
Setting the Wake Up timer
1
Press WAKE UP until the
desired period of time
appears.
The Wake Up timer
starts immediately
after you have set it.
2
Select the channel number or video input you want to display when you
wake up.
3
Press POWER on the remote or set the Sleep timer if you want the TV to turn
off automatically.
The WAKE UP indicator on the TV lights up orange.
To cancel the Wake Up timer
Press WAKE UP until “WAKE UP TIMER: OFF” appears or turn off
the TV’s main power.
Note
• If no buttons or controls are pressed for more than two hours after the
TV is turned on using the Wake Up timer, the TV automatically goes into
the standby mode. To continue watching the TV, press any button or
control on the TV or the remote.
Setting the Sleep timer
Press SLEEP until the
desired period of time
appears.
The Sleep timer
starts immediately
after you have set it.
To cancel the Sleep timer
Press SLEEP until “SLEEP TIMER: OFF” appears or turn the TV off.
WAKE UP TIMER:10M
WAKE UP TIMER:OFF
WAKE UP TIMER:12H00M
After 10 minutes
No Wake Up TimerAfter 12 hours
WAKE UP
SLEEP TIMER:30M
SLEEP TIMER:60M
SLEEP TIMER:OFF
SLEEP TIMER:90M
After 30 minutes
No Sleep Timer
After 60 minutes
After 90 minutes
SLEEP
Watching the TV (continued)
– 18 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Using Your New TV
15
Using Your New TV
Setting the Wake Up timer
1
Press
until the desired
period of time appears.
The Wake Up timer starts
immediately after you
have set it.
2
Select the program number or video input you want to display when you
wake up.
3
Press ?/1 or set the Sleep timer if you want the TV to turn off automatically.
The
indicator on the TV lights up orange.
To cancel the Wake Up timer
Press
until “WAKE UP TIMER: OFF” appears or turn off the TV’s
main power.
Note
• If no buttons or controls are pressed for more than two hours after the
TV is turned on using the Wake Up timer, the TV automatically goes into
the standby mode. To continue watching the TV, press any button or
control on the TV or the remote.
Setting the Sleep timer
Press
until the desired
period of time appears.
The Sleep timer starts
immediately after you
have set it.
To cancel the Sleep timer
Press
until “SLEEP TIMER: OFF” appears or turn the TV off.
WAKE UP TIMER:10M
WAKE UP TIMER:OFF
WAKE UP TIMER:12H00M
After 10 minutes
No Wake Up timerAfter 12 hours
SLEEP TIMER:30M
SLEEP TIMER:60M
SLEEP TIMER:OFF
SLEEP TIMER:90M
After 30 minutes
No Sleep Timer
After 60 minutes
After 90 minutes
Advanced Operations
16
Customizing the
picture and sound
You can customize the picture and
sound by selecting the picture and
sound modes or by adjusting its
settings.
You can change the sound effect by
selecting the surround mode.
Selecting the picture and sound modes
To select the picture mode
Press PIC MODE
repeatedly until you get
the desired picture mode.
SelectTo
“DYNAMIC”receive high contrast pictures.
“STANDARD”receive normal contrast pictures.
“SOFT”receive mild pictures.
To select the sound mode
Press SOUND MODE
repeatedly until you get
the desired sound mode.
SelectTo
“DYNAMIC”listen to dynamic and clear sound that emphasizes the low and
high sound.
“DRAMA”listen to sound that emphasizes vocals and background music.
“SOFT”receive soft sound.
Advanced Operations
SOUND MODE
PIC MODE
SELECT
+ or –
-
TV
0
JUMP
SOUND
MODE
FAVORITE
PROGR
2
STANDARDDYNAMIC
SOFT
PIC MODE
≥
DYNAMIC
≥
DRAMA
≥
SOFT
SOUND
MODE
(except KV-XA21N90)
– 19 –
KV-XA21M30/XA21M63
KV-XA21N90
RM-915
RM-952
Advanced Operations
17
Adjusting the picture and sound settings
1
Press SELECT until the
desired setting appears.
Each time you press
SELECT, the setting
item will change as follows:
2
Press + or – to adjust the
item.
3
To adjust other items, repeat steps 1 to 2.
* “HUE” can be adjusted for the NTSC system only.
Notes
• When you select a picture or sound mode, the adjusted settings will be
reset according to the selected mode.
• You can also use SELECT and
2
+/– on the TV to adjust the picture and
sound settings.
SELECT
PICTURE60
PICTURECOLOR
BRIGHT
HUE*
BALANCETREBLE
BASS
SHARP
Advanced Operations
continued
Advanced Operations
18
Selecting the surround mode
(KV-XA21M30 only)
1
Press SELECT repeatedly
until “SURROUND”
appears.
2
Press + or – to select the
desired surround sound.
SelectTo
“MOVIE”listen to sound that spreads out over a large area, giving the feeling
of being at a movie theatre.
“MUSIC”listen to the sound that gives the feeling of being at a live concert.
“OFF”turn off the surround sound.
(except KV-XA21M30)
1
Press SELECT repeatedly
until “SURROUND”
appears.
2
Press + or – to select “ON”.
To turn off the surround
mode, select “OFF” .
SURROUND: MOVIE
SELECT
MUSICMOVIE
OFF
SURROUND: ON
SELECT
ON
OFF
Customizing the picture and sound (continued)
– 20 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
13
Advanced Operations
Advanced Operations
SOUND MODE
Customizing the
picture and sound
You can customize the picture and
sound by selecting the picture and
sound modes or by adjusting its
settings.
You can change the sound effect by
selecting the surround mode.
Selecting the picture and sound modes
To select the picture mode
Press PIC MODE
repeatedly until you get
the desired picture mode.
SelectTo
“DYNAMIC”receive high contrast pictures.
“STANDARD”receive normal contrast pictures.
“SOFT”receive mild pictures.
To select the sound mode
Press SOUND MODE
repeatedly until you get
the desired sound mode.
SelectTo
“DYNAMIC”listen to dynamic and clear sound that emphasizes the low and
high sound.
“DRAMA”listen to sound that emphasizes vocals and background music.
“SOFT”receive soft sound.
PIC MODE
SELECT
+ or –
≥
DYNAMIC
≥
DRAMA
≥
SOFT
SOUND
MODE
STANDARDDYNAMIC
SOFT
PIC MODE
continued
TV
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
CABLE
AUTO
PROGRAM
ADD/
ERASE
CHVOL
SELECT
PIC MODE
Advanced Operations
(KV-XA21N90)
Advanced Operations
19
Viewing your
favorite channels
You can display six of your favorite
channels for quick and easy selection.
You can program the favorite channel
setting as well.
Selecting a favorite channel
1
Press FAVORITE.
2
Press the number button
from 1 to 6 to select the
desired favorite channel.
When you use the
“F
AVORITE CH”
feature for the first time, six preset channels will appear.
FAVORITE
+ or –
PROGR +/–
Number buttons
Programming the favorite channel
1
Press PROGR +/
– or
number buttons to select
the program number you
want to program (e.g.,
program number 8).
2
Press SELECT until
“FAVORITE CH SETUP
”
appears.
3
Press + or – to select the
favorite channel you want to
program (e.g., 3).
4
Press SELECT.
The selected favorite channel
(e.g., 3) turns red for about
one second.
5
To program other favorite channels, repeat steps 1 to 4.
or
1
2
3
4
6
7
8
9
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
-
2
FAVORITE
FAVORITE CH
1PR01 2 PR02 3 PR03
4PR04 5 PR05 6 PR06
1
2
3
4
5
6
1
SELECT
FAVORITE CH SETUP :
FAVORITE CH SETUP :
SELECT
1
2
3
4
5
6
7
8
0
-/--
9
PROGR
8
(except KV-XA21N90)
– 21 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
15
Advanced Operations
Viewing your
favorite channels
You can display six of your favorite
channels for quick and easy selection.
You can program the favorite channel
as well.
Selecting a favorite channel
1
Press FAVORITE.
2
Press the number button
from 1 to 6 to select the
desired favorite channel.
When you use the
“F
AVORITE CH” feature
for the first time, six preset favorite channels will appear.
Programming the favorite channel
1
Press CH +/– or number
buttons to select the
channel number you want
to program (e.g., program
number 8).
2
Press SELECT until
“FAVORITE CH SETUP
”
appears.
3
Press + or – to select the
favorite channel you want to
program (e.g., 3).
4
Press SELECT.
The selected favorite channel (e.g., 3)
turns red for about one second.
5
To program other favorite channels, repeat steps 1 to 4.
1
2
3
4
6
7
8
9
0
5
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
JUMP
ENT
CHVOL
SELECT
PIC MODE
FAVORITE
FAVORITE CH
1CH001 2CH002 3 CH003
4CH004 5CH005 6 CH006
1
2
3
4
5
6
1
SELECT
FAVORITE CH SETUP :
FAVORITE CH SETUP :
3
SELECT
or
1
2
3
4
5
6
7
8
0
-/--
9
CH
8
Number
buttons
ENT
CH +/–
FAVORITE
SELECT
+ or –
(KV-XA21N90)
Advanced Operations
20
Blocking the
channels
(CHILD LOCK)
You can lock some program numbers to
prevent children from watching certain
channels, by using the buttons on the
remote control.
1
Select the program number you want to lock.
2
Press SELECT until
“CHILD
LOCK” appears on the
screen.
3
Press + or – to select “ON”.
The
symbol appears on
the screen.
To cancel, press + or – to
select “OFF”. The
symbol disappears from
the screen.
Note
• If you preset a locked program number, that particular program number
will be unlocked automatically (see page 11).
SELECT
+ or –
TV
1
2
3
4
6
7
8
9
0
5
JUMP
SOUND
MODE
FAVORITE
PROGR
-
2
CHILD LOCK: OFF
SELECT
CHILD LOCK: ON
1
– 22 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Advanced Operations
21
Enjoying stereo or
bilingual programs
You can enjoy stereo sound or bilingual
programs of NICAM and A2 stereo
systems.
Viewing a stereo or bilingual program
(KV-XA21M63/XA21M60 only)
Press A/B repeatedly until you
receive the sound you want.
The on-screen display changes to
show the selected sound.
The
indicator on the TV lights up
red when receiving any stereo or
bilingual program.
When receiving a NICAM program
BroadcastingOn-screen display (Selected sound)
NICAM stereo
NICAM bilingual
NICAM monaural
A/B
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
NICAM
NICAM
MONO
(Stereo sound)
(Regular sound)
NICAM
MAIN
MONO
(Main sound)
(Regular sound)
NICAM
SUB
(Sub sound)
NICAM
MAIN
MONO
(Main sound)
(Regular sound)
continued
indicator
SOUND
MODE
PROGR
2
(except KV-XA21N90)
Advanced Operations
21
When receiving an A2 program
Receiving area for NICAM and A2 programs (KV-XA21M30 only)
Notes
• If the signal is very weak, the sound becomes monaural automatically.
• If the stereo sound is noisy when receiving a NICAM program, select
“MONO”. The sound becomes monaural, but the noise is reduced.
If the sound is distorted when receiving a monaural program
through the 8 (antenna) terminal
Press A/B repeatedly until
“MONO” appears on the scr
een.
To cancel the monaural sound setting, press A/B again until
“AUTO” appears on the screen.
Notes
• The “MONO” or “AUT
O” setting is memorized for each program
number.
• You cannot receive stereo broadcast signal when the TV is in the
“MONO”
setting. Normally set the TV to
“AUT
O”.
BroadcastingOn-screen display (Selected sound)
A2 stereo
A2 bilingual
System
NICAM
A2
Receiving area
Hong Kong, Singapore, New Zealand, Malaysia,
Thailand, etc.
Australia, Malaysia, Thailand, etc.
STEREO
MONO
(Stereo sound)
(Regular sound)
MONO
AUTO
MAIN
SUB
(Main sound)
(Sub sound)
– 23 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
17
Advanced Operations
BroadcastingOn-screen display (Selected sound)
MTS stereo
1
2
3
4
6
7
8
9
0
5
POWER
TV
DISPLAY
VIDEO
MUTING
MTS
SOUND
MODE
FAVORITE
WAKE UP
SLEEP
JUMP
ENT
CHVOL
SELECT
PIC MODE
STEREO
MONO
SAP
MTS
To
Listen to stereo broadcast sound.
Listen to SAP broadcast sound.
Listen to monaural sound.
STEREO
MTS
CHANNEL
POWER
STANDBY/
STEREO/
WAKE UP
SELECT
VIDEO INPUT VOLUME
AUTO
PROGR
R
VIDEO 2 INPUT
VIDEO L (MONO
)
AUDIO
Select
“STEREO”
“SAP”
“MONO”
Enjoying stereo
or bilingual
programs
You can enjoy stereo sound or bilingual
programs of MTS stereo system.
Press MTS repeatedly
until you receive the
sound you want.
The on-screen display changes
to show the selected sound.
The STEREO indicator on the
TV lights up red when
receiving any stereo program.
When receiving a MTS program
Notes
• When select SAP, non-SAP program sound will be same as STEREO mode
sound.
• When the signal is very weak, the SAP or STEREO broadcast sound may
become abnormal. To improve the sound, select
“MONO”.
STEREO
indicator
(KV-XA21N90)
Additional Information
23
Additional Information
Self-diagnosis function
Your TV is equipped with a self-diagnosis function. If there is a
problem with your TV, the 1 indicator flashes red. The number of
times the 1 indicator flashes indicates the possible causes.
1
Check that the 1 indicator flashes red a number of times between 3-second
intervals.
2
Count the number of times the 1 indicator flashes.
3
Press ! (main power) to turn off your TV.
4
Inform your nearest Sony service center about the number of times the 1
indicator flashes.
Be sure to note the model name and serial number located on the rear of
your TV.
Front of TV
1 indicator
2
L(MONO) R
PROGR
SELECT
AUTO
PROGR
!
Additional Information
– 24 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
Additional Information
24
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
If you find any problem while viewing your TV, please check the following guide.
If any problem persists, contact your Sony dealer.
Possible causeSymptomSolutions
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
or channel presetting
is inappropriate or
incomplete.
• The selected sound is
inappropriate.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
4
11
–
–
–
–
10
11
21
4
14
13
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Press SELECT until
“MANUAL
PROGRAM” appears on the screen, then
preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is in
use.
• If the sound of all the channels are noisy,
check the TV system (TV SYS) setting,
then press AUTO PROGR to preset the
channels again.
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
•
If the sound of some channels are noisy,
select the channel, then press A/B to select
the main sound.
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
Page
(except KV-XA21N90)
Additional Information
25
13
14
21
–
–
–
12
–
–
17
12
–
–
21
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Press A/B until a better sound is heard.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until
“COLOR” appears
on the screen, then press + or – to adjust
the color level.
• Press SELECT until
“COLOR SYS ”
appears on the screen, then check the
color system setting (usually set this to
“AUTO”).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
• Press A/B until “AUTO” appears
on the screen.
Possible cause
Symptom
Solutions
• The volume level is
too low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The stereo reception
setting is
inappropriate.
Page
continued
– 25 –
KV-XA21N90
RM-952
RM-915
KV-XA21M30/XA21M63
KV-XA21N90
Additional Information
26
4
–
21
–
14
12
23
–
–
Stereo broadcast
sound switches on
and off or is
distorted.
or
The sound switches
between monaural
and stereo
frequently.
(not used for this
model)
Picture slant
(KV-XA21M30 only)
Lines moving across
the TV screen.
The 1 indicator on
your TV flashes red
a number of times
between 3-second
intervals.
TV cabinet creaks.
A “boom” sound is
heard when the TV
is turned on.
Possible causeSymptomSolutions
• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Broadcast signal has a
transmission problem.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• There is interference
from external sources,
e.g., heavy
machineries, nearby
broadcast station.
• Your TV may need
service.
• Changes in room
temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a
malfunction.
• The TV’s
demagnetizing
function is working.
This does not indicate
a malfunction.
Page
•Check the antenna cable and connection
on the TV, VCR and on the wall.
•Adjust the antenna direction. Contact a
Sony dealer for advice.
•Press A/B until a better sound is heard.
•Keep external speakers or other electrical
equipment away from the TV.
•Press SELECT until
“PIC ROT
ATION”
appears on the screen, then press + or –
to align the picture to the TV screen.
•Use the fine tuning (FINE) function.
•Contact your nearest Sony service center.
—
—
Troubleshooting (continued)
19
Additional Information
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible causeSymptomSolutions
•
Check the antenna cable and connection
on the TV, VCR and on the wall.
• Preset the channel again.
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it
is in use.
• If the sound of all the channels are
noisy, then press AUTO PROGRAM to
preset the channels again.
• Check the power cord, antenna and the
VCR connections.
• Press POWER on the remote.
• Press POWER on the TV to turn off the
TV for about five seconds, then turn it
on again.
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• Channel presetting is
inappropriate or
incomplete.
• The power cord,
antenna or VCR is not
connected.
• The TV is not turned
on.
continued
Page
4
9
_
–
–
–
8
4
11
10
Additional Information
(KV-XA21N90)
RM-952
RM-915
KV-XA21M30/XA21M63
– 26 –
Loading...
+ 58 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.