Sony KDL-32EX720, KDL-32EX721, KDL-37EX720 Service Manual

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
ORIGINAL MANUAL ISSUE DATE: 2/2011
Version Date Subject
1.0 02/2011 Original manual issue.
2.0 03/2011 Addition of 55 Inch Models.
3.0 03/2011 Addition of 37 Inch UK Model
4.0 03/2011 Update Error Code Table
5.0 05/2011 Addition of tape part number (P142)
KDL-32/37/40/46/55EX720,721,723,724,725,726,727,728,729 (AEP/UK/RUSSIA)
(P11)
AZ2F CHASSIS
Segment: 3a-2
LCD Digital Color TV
9-888-389-06
S/N range 3,000,001-4,510,000 and 5450001~5500000(FX)
SERVICE MANUAL
LCD Digital Color TV
AZ2F CHASSIS
Segment: 3a-2
9-888-389-06

MODEL LIST

MODEL COLOR COMMANDER DEST.
KDL-32EX720 Black RM-ED044 AEP/RUSSIA KDL-32EX721 Black RM-ED041 AEP KDL-32EX723 Black RM-ED044 AEP/UK KDL-32EX724 Black RM-ED041 AEP/UK KDL-32EX725 Black RM-ED044 AEP KDL-32EX726 Black RM-ED041 AEP KDL-32EX727 Black RM-ED041 AEP KDL-32EX728 Black RM-ED041 AEP KDL-32EX729 Black RM-ED041 AEP
KDL-37EX720 Black RM-ED044 AEP KDL-37EX723 Black RM-ED044 UK KDL-37EX725 Black RM-ED044 AEP
KDL-40EX720 Black RM-ED044 AEP/RUSSIA KDL-40EX721 Black RM-ED041 AEP KDL-40EX723 Black RM-ED044 AEP/UK KDL-40EX724 Black RM-ED041 AEP/UK KDL-40EX725 Black RM-ED044 AEP KDL-40EX726 Black RM-ED041 AEP KDL-40EX727 Black RM-ED041 AEP KDL-40EX728 Black RM-ED041 AEP KDL-40EX729 Black RM-ED041 AEP
MODEL COLOR COMMANDER DEST.
KDL-46EX720 Black RM-ED044 AEP KDL-46EX721 Black RM-ED041 AEP KDL-46EX723 Black RM-ED044 AEP/UK KDL-46EX724 Black RM-ED041 AEP/UK KDL-46EX725 Black RM-ED044 AEP KDL-46EX726 Black RM-ED041 AEP KDL-46EX727 Black RM-ED041 AEP KDL-46EX728 Black RM-ED041 AEP KDL-46EX729 Black RM-ED041 AEP
KDL-55EX720 Black RM-ED044 AEP KDL-55EX721 Black RM-ED041 AEP KDL-55EX723 Black RM-ED044 AEP/UK KDL-55EX725 Black RM-ED044 AEP
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
3

WARNINGS AND CAUTIONS - ENGLISH

CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!!
An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis.
The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV
Be sure to follow these guidelines to protect your property and avoid causing serious injury.
• Carry the TV with an adequate number of people; larger size TVs require two or more people.
• Correct hand placement while carrying the TV is very important for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!!
Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony
parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
Follow these procedures whenever critical components are replaced or improper operation is suspected.
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
4
WARNINGS AND CAUTIONS - FRENCH
ATTENTION!!
Ces instructions de service sont à l’usage du personnel de service qualifi é seulement.
Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
WARNING!!
Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est
directement raccordé à l’alimentation du secteur.
POUR TRANSPORTER LE TÉLÉVISEUR
Tenez compte de ce qui suit pendant l’installation du téléviseur :
• Débranchez tous les câbles avant de transporter le téléviseur.
• Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes.
• Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!!
Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est
directement raccorde a l’alimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!!
Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du
fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages
de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de
composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
5

USE CAUTION WHEN HANDLING THE LCD PANEL

When repairing the LCD panel, be sure you are grounded by using a wrist band.
When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover.
1) Do not press on the panel or frame edge to avoid the risk of electric shock.
2) Do not scratch or press on the panel with any sharp objects.
3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time.
4) Do not expose the LCD panel to direct sunlight.
5) Avoid contact with water. It may cause a short circuit within the module.
6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short.
9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS).
10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity.
WARNINGS AND CAUTIONS
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
6

HANDLING THE FFC

WARNINGS AND CAUTIONS
When you insert / pull out FFC, please grasp a reinforcement board and main body of FFC.
<GOOD> <NG>
FFC can reverse insertion to connector of B board. If reverse insertion FFC, all pins short-circuit, and board is broken.
Upper side is GND shield
Upper side is terminal
< Insertion >
Please hold reinforcement board and plunge it to the depths.
B board
Reinforce plate
<Pull out>
Please pull out FFC while pushing the button of both ends at the same time.
B board
Reinforce plate
2
<GOOD> <NG>
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
Push!!
7

SAFETY CHECK-OUT

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.
2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.
4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.
6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.
7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.
8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
8
Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods.
1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’ instructions to use these instructions.
2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.
3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale. The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms. If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
SAFETY CHECK-OUT
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
9

SELF DIAGNOSIS FUNCTION

5
* : Note that this differs from entering the service mode (volume +)
*
DISPLAY TV POWERChannel Volume
The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS
When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred .
DISPLAY OF STANDBY LED FLASH COUNT
0.5
0.5 3
STBY LED
Flash time
2 MAIN_POWE Main Power Over Voltage Protection 3
4 BALANCER Panel Balancer Error 5
6 BACKLITE Back Light Error (Panel Inverter) 7
8 - Software Error
9 - Not used
10 EMIT_ERR Emitter Error
11 - Res erved for BTV
12 - Not used
Service menu Item
name
(Screen Display)
DC_ALERT DC_ALERT
AUD_PROT Audio Abnorm al Detection
TCON_ERR Not us ed
HFR_ERR HFR Error
P_ID_ERR Panel ID NVM Error
TMP_ERR Therm al Error
Diagnostic Item Description
Note: codes 101~104 can be seen on OSD (See Page 11) which are not error codes for service.
SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
10
[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]
SELF CHECK <1> NEXT PAGE-> 000 RGB_SEN ---------- ---------- ---------- 00 000 RESERVED ---------- ---------- ---------- 00 000 RESERVED ---------- ---------- ---------- 00 002 MAIN_POWE ---------- ---------- ---------- 00 003 DC_ALERT ---------- ---------- ---------- 00 003 AUD_PROT ---------- ---------- ---------- 00 004 VLED ---------- ---------- ---------- 00 004 BALANCER ---------- ---------- ---------- 00 005 HFR_ERR ---------- ---------- ---------- 00
STBY LED flash time
Software developer codes (not error code for service)
005 TCON_ERR ---------- ---------- ---------- 00 005 P-ID-ERR ---------- ---------- ---------- 00 006 BACKLITE ---------- ---------- ---------- 00 007 TEMP_ERR ---------- ---------- ---------- 00 007 FAN_ERR ---------- ---------- ---------- 00 010 EMITTER ---------- ---------- ---------- 00 011 IA ---------- ---------- ---------- 00 101 VPC_WDT ---------- ---------- ---------- 00 102 MEPS_WDT ---------- ---------- ---------- 00 103 HOST_WDT ---------- ---------- ---------- 00 104 STBY_WDT ---------- ---------- ---------- 00
SELF DIAGNOSIS FUNCTION
Error count (00-99)
12345-67891-23456
Panel operation time by hour (MAX:65535)
Boot count (MAX:65535)
Total operation time by hour (MAX:65535)
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen. After you have completed the repairs, clear the result display to “0”.
Clearing the Self Check Diagnostic List
1. Error history and Error count : Press the Channel 8 => Channel 0 .
2. Panel operation time : Press the Channel 7 => Channel 0 .
Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
11

SEC 1. DISASSEMBLY

• There is a clutch in the yellow frame[ ]. Therefore please be careful during the disassembly or assembly of parts.
Note: When removing the rear cover, to prevent damaging the rear cover and power supply cord, please refer to “APPENDIX-1”.
Note: The Bezel and LCD panel have installation points with double sided tape.
For the procedure of those disassembly and assembly methods, please refer to “APPENDIX-2”.
Note: A Metal type Rear Cover is used on these models.
Due to the no curing finish, when handling the Rear Cover, please pay special attention to the sharp edges. When handling the Rear Cover, the wearing of gloves is recommended. For the location of the sharp edges, please refer to “APPENDIX-3”.
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
12

1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-1. STAND BLOCK, HEAD STAND, NECK AND BASE STAND

HEAD STAND
DISASSEMBLY
NECK
3 Screws (SCREW, +PSW M5X16) – Inside bag, screw assy
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
1 Screw (USER SCREW ST) – Inside bag, screw assy
BASE STAND
2 Screws (USER SCREW ST) – Inside bag, screw assy
13
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-2. REAR COVER AND AC COVER

DISASSEMBLY
AC COVER
REAR COVER
6 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901
7 Screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: FX0005801
2 Screws (SCREW, ORNAMENTAL M6X12) P/N: FX0066301
1 Screw (SCREW +BVTP 3X12 TYPE2 IT-3) P/N: FX0003779
2 Screws (JOINT, STAND) P/N: FX0002101
REAR COVER
AC COVER
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
14
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-3. SWITCH UNIT AND SPEAKER

DISASSEMBLY
SWITCH UNIT
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
SPEAKER
15
1-1. KDL-32EX720/721/723/724/725/726/727/728/729
DISASSEMBLY

1-1-4. HARNESS

CONNECTOR ASSY 28P
CONNECTOR ASSY 14P
HARNESS ASSY
FLEXIBLE FLAT CABLE
FLEXIBLE FLAT CABLE 56 PIN
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
16
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-5. G10A BOARD

1 2
G10A BOARD
DISASSEMBLY
G10A BOARD
5 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
3
INSULATION SHEET
17
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-6. LD BOARD

1 2
LD SHIELD
DISASSEMBLY
LD SHIELD
4 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
3
LD BOARD
18
1-1. KDL-32EX721/724/726/727/728/729

1-1-7. WIRELESS LAN CARD

1 2
WIRELESS LAN CARD
1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341
DISASSEMBLY
WIRELESS LAN CARD
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
3
WIRELESS LAN CARD
19
1-1. KDL-32EX721/724/726/727/728/729

1-1-8. ANTENNA AND WIFI HOLDER (V)

1 2
ANTENNA
1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341
DISASSEMBLY
ANTENNA
3
WIFI HOLDER (V)
1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
4
WIFI HOLDER (V)
20
1-1. KDL-32EX721/724/726/727/728/729

1-1-9. ANTENNA AND WIFI HOLDER (H)

1 2
ANTENNA
1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341
DISASSEMBLY
ANTENNA
3
WIFI HOLDER (H)
1 Screw (SCREW (+PSW) (M3X6)) P/N: FX0001341
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
4
WIFI HOLDER (H)
21
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-10. SIDE BRACKET AND BATV BOARD

1 2
SIDE BRACKET
DISASSEMBLY
BATV BOARD
3
BATV BOARD
5 Screws (SCREW (+PSW) (M3X6)) P/N: FX0001341
BATV BOARD
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
22
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-11. PANEL BRACKET

PANEL BRACKET (H)
DISASSEMBLY
PANEL BRACKET (C)
PANEL BRACKET (C)
PANEL BRACKET (C)
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
23
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-12. LCD PANEL

1
LCD PANEL
DISASSEMBLY
2
LCD PANEL
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
24
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-13. HMS3 BOARD AND FRENEL LENS

1 2
HMS3 BOARD
1 Screw (SCREW +BVTP 3X8 TYPE2 IT-3) P/N: FX0012601
DISASSEMBLY
3 4 5
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
HMS3 BOARD
FRENEL LENS
HMS3 BOARD
25
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-14. HLR2 BOARD

DISASSEMBLY
BEZEL ASSY
HLR2 BOARD
1
HLR2 BOARD
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
2
HLR2 BOARD
3
26
1-1. KDL-32EX720/721/723/724/725/726/727/728/729

1-1-15. HEM2 BOARD AND BEZEL ASSY

1
HEM2 BOARD
DISASSEMBLY
BEZEL ASSY
2
3
HEM2 BOARD
HEM2 BOARD
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
27

1-2. KDL-37EX720/723/725

1-2-1. STAND BLOCK, HEAD STAND, NECK AND BASE STAND

DISASSEMBLY
HEAD STAND
NECK
3 Screws (SCREW, +PSW M5X16) – Inside bag, screw assy
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
1 Screw (USER SCREW ST) – Inside bag, screw assy
BASE STAND
2 Screws (USER SCREW ST) – Inside bag, screw assy
28
1-2. KDL-37EX720/723/725

1-2-2. REAR COVER AND AC COVER

DISASSEMBLY
AC COVER
REAR COVER
6 Screws (SCREW, +PSW M3X6 W12) P/N: FX0001901
7 Screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: FX0005801
2 Screws (SCREW, ORNAMENTAL M6X12) P/N: FX0006301
1 Screw (SCREW +BVTP 3X12 TYPE2 IT-3) P/N: FX0003779
2 Screws (JOINT, STAND) P/N: FX0002101
REAR COVER
AC COVER
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
29
1-2. KDL-37EX720/723/725

1-2-3. SWITCH UNIT AND SPEAKER

DISASSEMBLY
SWITCH UNIT
KDL-32/37/40/46/55EX720,721,723,724,725,726,726,727,728,729(AEP/UK/RUSS)
SPEAKER
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