Sony KD55A8G, KD65A8G User Manual

Television
Reference Guide
4-748-606-11(1)
KD-65A8G / 55A8G
Note
To a t ta ch t he Ta ble -Top Stand, refer to the Setup Gui
de.
Table of Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . 2
Parts and Controls . . . . . . . . . . . . . . . . . . . 5
Controls and Indicators . . . . . . . . . . . . . . . . . 5
Using Remote Control . . . . . . . . . . . . . . . . 6
Remote Control Parts Description. . . . . . . . . 6
Connection Diagram . . . . . . . . . . . . . . . . . 8
Using Sound Bar (not supplied) . . . . . . . 10
Installing the TV to the Wall . . . . . . . . . . .11
Using the optional Wall-Mount Bracket
(SU-WL850 or SU-WL450) . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . 12
Troubles and Solutions. . . . . . . . . . . . . . . . . 12
Specifications . . . . . . . . . . . . . . . . . . . . . . 13
Introduction
Thank you for choosi ng this Sony product. Before operating the TV, please read this manual thoroughly and retain it for fu ture ref erence.
• Before operating the TV, please read the “Safety Information” (page
2).
• Read the sup plied Safety Information for additional safety information.
• Instructio ns about “Installing the TV to the Wall” are included within this TV’s instruction manual.
• Imag es and illust rations used in t he Setup Guid e and this manual are for reference only and may differ from the actual product.
Help
Find more troubleshooting and other useful information directly from your TV. Press HELP on the remote control to display a list of top ics, or to search by keyword.
Help Guide (Manual)
For more detailed information, select [He lp Guide] from the Hel p men u on yo ur TV. You c an al so che ck the Help G uide from your PC or smartphone (information provided on the back cover of this manual).
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the rear of the TV.

Safety Information

Installation/Set-up
Install and use the TV s et in accordance with the instructio ns below in order to avoid any risk of fire, electric shock or damage and/or in juries.
Installation
• The TV se t should be insta lled near an easily accessible AC power outlet (mains socket).
• Place the TV set o n a stable, level surface to prev ent it from falling over an d causing personal inju ry or property damag e.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Insta ll the TV so that the TV’s Table-Top Stand does not protrude o
ut from the TV stand (not supplied). If the TV’s Table-Top Stand protrudes out from the TV stand, it may cause TV set to top ple over, fall down, and cause personal injury or damage to the TV.
• Only qualified service personnel should carry out wall-mount i
nstallations.
• For safety reasons, it i s strongly recommended that y ou use Sony accessories, inc luding: Wall-Mo unt Bracket SU-WL850 (only on limited region,
count ry, TV m odel )
W
all-Mount Bracket SU-WL450
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• Be sure to use the screws supplied with the Wall-Mount Bracket
Screw (M6)
Wall-M ount Bracket
8 mm - 12 mm
TV’s rear cover
M6 screw (not supplied)
Cord (not supplied)
Screw (not supplied)
8 mm - 12 mm
1.5 N∙m {15 kgf∙cm}
when attaching the Wall-Moun t Bracket to the TV set. The supplied screws are designed as indicated by illustration when measured from the attaching surface of the Wall-Mount Bracket. The diameter and length of the screws differ depending on the W
all-Mount Bracket model. Use of screws other than t hose supplied may result in internal damage to the TV se t or cause it to fall, etc.
Topple prevention (Models with supplied support belt kit)
Refer to the Setup Guide on top of the cushion. The supplied wood screw is only for affixing to a solid object made of wood.
(Except models with supplied support belt kit)
Tran spo rti ng
• Before transporting the TV set, disconnect all cables.
• Two or three people are needed to transport a large TV set.
• When transpo rting the TV set by han d, hold it as shown below. Do not put stress on the panel and the frame around the screen.
• When hand ling or mounting the T
V set, do not lay down the TV.
• When transpo rting the TV set, do n
ot subject it to jolts or excessive vi bration.
• When transpo rting the TV set for repairs or when moving, pack it
using the original carton and packing material.
Notice for customer in UAE
TRA
REGISTERED No: ER47793/16 DEALER No:
DA0065531/11
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Protecting the TV Screen (OLED TV)

Precautions to Protect the Screen from Damage
Image retention
OLED TV‘s are suscep tible to im age retention (burn-in) due to the characteristics of the m aterials used. Image retention may occur if images are displayed in the same location on the screen repeatedly or over extended peri ods of time. This is not a malfunction of the TV. Avoid displaying images that may ca use image retention.
The following are examples of images that may cause image retention:
• Content with bla ck bars either on the top an d bottom and/or the left and righ t sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)
• Static images suc h as photos.
• Video game s that might have static content i n some part of the s
creen.
• On-screen menu s, programme guides, channel logos etc.
• Static content from app lications.
• On-screen tickers, such as those used for news and headline s.
To reduce the risk of image retention:
• Sony recomm ends that you turn off the TV normally by p ressing the power button on the remote control or the TV.
• Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].
• Turn off the OSD (On Screen Display) by pressing the / button, and turn off the menus from connected equ ipment. For d
etails, refer to the instruction ma nuals for the connected
equipment.
• Avoid displayi ng static images with brig ht colours (including white), clocks or logos on any portion of the screen.
• Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that of ten displays the station logos, etc.
The TV has following featu res to help reduce/prevent image r
etention.
Panel ref resh
Panel refresh will automatically run to ad just the uniformity of the TV screen after it has been in use for long periods of time. Panel refresh can also be performed manually and should only be used if image retentio n is very noti ceable or you see the followi ng message: [Panel refresh did not finish…]
Caution:
• The Panel refresh function m ay affect the panel. As a reference, perform the Panel refresh only on ce a year, do not perform it more than once a year as it ma y affect the usable life of the panel.
• Panel refresh takes about on e hour to complete.
• A white line may be displayed on the screen during the Panel r
efresh, this is not a malfu nction of th e TV.
• Panel refresh will only work when the room temperature is between 10 ºC and 40 ºC.
Pixel shift
Automatically moves the image on the screen to prevent image retention.
Other feature
The screen brightness is automatically reduced when displaying still images , clocks, brigh t colours or logo s etc.
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Parts and Controls

ȩ

Controls and Indicators

 (Power) / + / –
When the TV is off,
Press to
When the TV is on,
Press and hold to Press then press + or – button to:
•Adjust the volume.
• Select the channel.
• Select the input source of TV.
Remote Control sensor* /
Light sensor* / Illumination LED
The illumination LED lights up or blinks according to the status of the TV. For more information, refer to the Help Gu
* Do not place anything near the sensor.
power on.
power off.
repeatedly to change the function,
ide.
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Using Remote Control

MIC
Ȫ
ȩ
ȫ
Ȭ
ȭ
Ȯ
(Microphone)
Use voice search*. (e.g., Search various content by voice.)
EXT.BOX MENU
Display the connected External Box (cable/satellite box) menu.
• For models with supplied IR Blaster, connect and set up the IR Blaster (page 9).
• The External Box menu may be displayed for some HDMI CEC compatible devices when the IR Blaster is not supplied/connected.
//// (Navigation D-Pad)
On screen menu navigation and selection.
TV
Switch to a TV channel or input and display the TV Menu Bar.
* The voice search requires an Internet connection.

Remote Control Parts Description

The remote control shape, location, availability and function of remote control buttons may vary depending on your region/country/TV model.
/ (Input select/Text hold)
In TV mode: Display and select the input source. In Text mode: Hold the current page.
(TV standby)
Turn on or turn off the TV (standby mode).
DIGITAL/ANALOG
Switch between digital and analogue input.
Number buttons
/ (Info/Text reveal)
Display information.
(Text)
Display text information.
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Google Play
Access the “Google Play” online service.
NETFLIX (Only on limited region/ country/TV model)
Access the “NETFLIX” online service.
Colour buttons
Execute corresponding function at that time.
ACTION MENU
Display a list of contextual functions.
GUIDE/
Display the digital programme guide, or EPG of External Box (cable/satellite box) after setting [IR Blaster setup] (IR Blaster compatible models only).
APPS
Access various services and applications.
BACK
Return to the previous screen.
HOME
Display the TV Home Menu.
 +/– (Volume)
Adjust the volume.
(Jump)
Jump back and forth between two channels or inputs. The TV alternates between the current channel or input and the last channel or input that was selected.
(Mute)
Mute the sound. Press again to restore the sound.
PROG +/–//
In TV mode: Select the channel. In Text mode: Select the next () or previous () page.
AUDIO
Select the sound of multilingual source or dual sound for the programme currently being viewed (depend on programme source).
//////
Operate media contents on the TV and connected BRAVIA Sync-compatible device.
(Subtitle setting)
Turn subtitles on or off (when the feature is available).
HELP
Display the Help menu. Help Guide can be accessed from here.
EXIT
Return to the previous screen or exit from the menu. When an Interactive Application service is available, press to exit from the service.
SYNC MENU
Display the BRAVIA Sync Menu.
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Connection Diagram

Cable/ Antenna
Router Audio
System with ARC/ HDMI Device
Digital still camera/Camcorder/ USB storage media
Headphone/Audio System/ Subwoofer
< 14 mm
IR Blaster
HDMI Device
HDMI Device
VCR/Video game equipment/ DVD player/Camcorder
Digital still camera/ Camcorder/USB storage media
HDMI Device
Audio System with Optical Audio Input
For more information on connections, refer to the Help Guide by pressing HELP on the remote control.
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/ VIDEO IN
3.5 mm
1234
1: L 2: Video 3: Ground 4: R
< 12 mm
< 21 mm
• For a composite connection, use an Analogue Extension Cable (not supplied).
HDMI IN 1/2/3/4
• HDMI interface can transfer the digital video and audio on a single cable.
AUDIO OUT /
• Supports 3-pole stereo mini jack only.
• To listen to the TV's sound through the c
onnected equipment, press HOME.
Select [Settings] [Sound] [Headphone/Audio out] and then select the desired item.
IR BLASTER*
• Use your Sony remote control to control your External Box (cable/satellite box). Connect the IR Blaster Cable* to the IR Blaster port on your TV. Place one or both of the other two ends as shown below.
• To perform IR Blaster setup, press HO and select [Settings] [External inputs]
[IR Blaster setup].
USB 1/2, USB 3
•Connecting a large USB device may interfere with other connected devices beside it.
• When connecting a large USB device, c
onnect to the USB 1 port.
ME
HDMI IN 2/3 To enjoy high quality 4K 50p/60p c
ontents, connect a Premium High Speed HDMI cable to the HDMI IN 2/3 and set the [HDMI signal format] to [Enhanced format]. For details of supported formats, refer to the “Specifications“ in this manual (page 13-14).
HD
MI IN 3 ARC (Audio Return Channel)
Connect your audio system to the HDMI IN 3 to route TV audio to your audio sy
stem. An audio system that supports HDMI ARC can send video to the TV, and receive audio from the TV via the same HDMI cable. If your audio system does not support HDMI ARC, an additional connection with DIGITAL AUDIO OUT (OPTICAL) is necessary.
* Only on limited region/country/TV model.
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Using Sound Bar (not supplied)

Note
Recommended sound bar: HT-Z9F* (not supplied)
Recommended (in front of the TV)
Place the sound bar (not supplied) in front of the TV's Table-Top Stand.
Alternate (on the Table-Top Stand)
If there is not enough space to place the sound bar in front of the TV, attach the rubber feet (supplied with the TV) to the bottom of the sound bar (not supplied) and place the sound bar on top of the Table-Top Stand.
* Only on limited region/country.
• Make sure that the sound bar height is not blocking the path between the remote control and the IR sensor on your TV.
• By using rubber feet, the sound condition may vary depending on sound bar model.
• Do not cover the ventilation hole and the identification label with the rubber feet.
• Be sure to store the removed rubber feet in a safe place, keeping them away from children. (e.g., When sending the
ound bar for repair)
s
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Installing the TV to the Wall

Using the optional Wall-Mount Bracket (SU-WL850 or SU-WL450)

To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your TV be p
erformed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this pr
oduct.
Wall-Mount Bracket Installation Information
This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation before it is installed on the wall. For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount B
racket) on the product page for your TV model.
http://www.sony-asia.com/support
Preparing for Wall-Mount Installation
Use the Wall-Mount Bracket SU-WL850* (not supplied) or SU-WL450 (not supplied) to install the TV to the wall. Make sure to attach the Table-Top Stand before installing the TV to the wall by referring to the Setup Gu
ide.
• Prepare the TV for the Wall-Mount Bracket before making cable connections.
• Follow the instruction guide provided with the Wall-Mount Bracket for your model. Sufficient
e
xpertise is required in installing this TV, especially to determine the strength of the wall for
withstanding the TV’s weight.
• Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors
a
nd pay adequate attention to safety during the installation. Sony is not liable for any damage or
injury caused by mishandling or improper installation.
• The screws for Wall-Mount Bracket are not supplied.
• Be sure to store the unused screws and Table-Top Stand in a safe place until you are ready to attach
t
he Table-Top Stand. Keep the screws away from small children.
* Only on limited region/country/TV model.
Remove the screws from the rear of the TV.
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Troubleshooting

Updating...
General troubleshooting for issues like: black screen, no sound, frozen picture, TV does not respond, or network is lost, do the following steps.
1 Restart your TV by pressing the power button
on the remote control until a message appears. The TV will restart. If the TV does not recover, try unplugging the AC power cord (mains lead). Then press the power button on the TV and wait for two minutes, and plug in the AC power cord (mains lead).
2 Refer to the Help menu by pressing HELP on
the remote control.
3 Connect your TV to the Internet and perform
a software update. Sony recommends you to keep your TV software updated. Software updates provide new features and performance improvements.
4 Visit Sony support website (information
provided on the front cover of this manual).
When [A new TV system software update is available…] message is displayed.
Sony strongly recommends you to update the T
V software by selecting [Update Now]. These software updates improve your TV performance or add new features. The following screen with [Updating…] will a
ppear and the illumination LED flashes white while software is updating.
Do not unplug the AC power cord (mains lead) duri
ng the software update. If you do, the software update may not finish completely, and it may cause a software malfunction. Software updates can take up to 15 minutes.
When you plug in the TV, the TV may not be a
ble to turn on for a while even if you press the power button on the remote control or the TV.
It takes time to initialize the system. Wait for ab
out one minute, then operate it again.

Troubles and Solutions

When the illumination LED is flashing in red.
Count how many times it flashes (interval time is
three seconds). Reboot the TV by disconnecting the AC power c
ord (mains lead) until the illumination LED stopped flashing in red, then turn on the TV. If the problem persists, disconnect the AC power cor
d (mains lead), and contact your dealer or Sony service centre with the number of times the illumination LED flashes.
There is no picture (screen is dark) and no sound.
Check the antenna (aerial)/cable connection.Connect the TV to the AC power (mains), and
press the power button on the TV or the remote control.
Some programmes cannot be tuned.
Check the antenna (aerial)/cable connection.
The remote control does not function.
Replace the batteries.
The EXT.BOX MENU button on the remote control does not work.
Connect and set up the IR Blaster (models with
supplied IR Blaster only) (page 9).
Connect HDMI CEC compatible device (except
models with supplied IR Blaster) and change to that input.
The parental lock for broadcast password has been forgotten.
Enter 9999 for the PIN code and select [Change
PIN code].
The TV surrounds become warm.
Whe n the TV is used for an extended period, the
TV surrounds become warm. You may feel hot when touching there by the hand.
The screen becomes darker while watching TV.
If the whole image or part of the image remains
still, the screen brightness will be gradually reduced to prevent image retention. This is not a malfunction of the TV.
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You are concerned about image retention.
Note
If the same image is displayed repeatedly or for
ng periods of time, image retention may
lo occur. To reduce image retention, we recommend that you turn off the TV normally by pressing the power button on the remote control or the TV.
• Perform Panel refresh manually only when image retention is particularly noticeable. As a reference, perform it only once a year. Avoid performing it more than once a year because it may affect the usable life of the panel.
• Images that include clocks, logos and bright colours (including white) easily cause image retention. Avoid displaying these types of images for long periods of time, otherwise image retention may occur.
A white line appears on the screen.
Panel refresh automatically runs after the TV has
been used for long periods of time to reduce image retention. Panel refresh starts after the TV is turned off and takes about one hour to complete. A white line may be displayed on the screen during the Panel refresh. This is not a malfunction of the TV.
The message [Panel refresh did not finish…] is displayed.
Panel refresh automatically runs after the TV has
n used for long periods of time to reduce
bee image retention. If the TV is turned on, the AC power cord (mains lead) is unplugged, or the room temperature falls outside of the range between 10 ºC and 40 ºC during the Panel refresh, the process will not be completed and this message will appear.
If Panel refresh started automatically, it will restart
when you turn off the TV with the remote control.
If Panel refresh initiated manually, you must
select it again.

Specifications

System
Panel system
OLED (Organic Light Emitting Diode) Panel
TV system
Depend on your country/area selection Analogue: B/G, I, D/K, M Digital: DVB-T/DVB-T2
Colour system
PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage
Depend on your country/area selection Analogue: UHF/VHF/Cable Digital: UHF/VHF
Sound output
10 W + 10 W + 10 W + 10 W
Wireless technology
Protocol IEEE802.11ac/a/b/g/n (IEEE802.11ac may not be available depending on c
ountries/regions.)
Bluetooth Version 4.1
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/ VIDEO IN
Video/Audio input (mini jack)
HDMI IN 1/2/3/4 (support 4K resolution, HDCP
2.3-compatible)
Video:
4096 × 2160p (50, 60 Hz)*
1
(24 Hz)*
, 3840 × 2160p (50, 60 Hz)*2, 3840 × 2160p (24, 25, 30 Hz), 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50, 60 Hz), 720p (30, 5
0, 60 Hz), 720/24p, 576p, 576i, 480p, 480i, PC
3
Formats*
Audio:
5.1 channel linear PCM: 32/44.1/48/88.2/96/ 17
6.4/192 kHz 16/20/24 bits, Dolby Digital,
Dolby Digital Plus and DTS
ARC (Audio Return Channel) (HDMI IN 3 only)
(Two channel linear PCM: 48 kHz 16 bits, Dolby Digital, Dolby Digital Plus, DTS)
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz 16 bits, Dolby Digital, DTS)
AUDIO OUT / (Stereo mini jack)
Headphone, Audio output, Subwoofer
1*2
, 4096 × 2160p
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1, 2, 3
Note
USB port 1 and 2 support High Speed USB (USB 2.0) USB port 3 supports Super Speed USB (USB 3.1 Ge
n 1)
LAN
10BASE-T/100BASE-TX connector (Depending on the operating environment of the network, connection speed may differ. The communication rate and quality are not guaranteed.)
IR BLASTER*
IR Blaster Cable input (mini jack)
4
Others
Optional accessories
Wall-Mount Bracket: SU-WL850* Wall-Mount Bracket: SU-WL450
Operating temperature
0 ºC – 40 ºC
4
Mass (Approx.)
wi t h Tabl e-Top S tan d
KD-65A8G: 22.5 kg KD-55A8G: 19.8 kg
without Table-Top Stand
KD-65A8G: 20.3 kg KD-55A8G: 17.6 kg
*1 When 4096 × 2160p is input and [Wide mode] is
set to [Normal], the resolution is displayed as 3840 × 2160p. To display 4096 × 2160p, set [Wide mode] setting to [Full 1] or [Full 2].
*2 HDMI IN 2/3 only. To support 18 Gbps, set [HDMI
signal format] to [Enhanced format]. *3 Refer to the Help Guide for details. *4 Only on limited region/country/TV model. *5 Specified standby power is reached after the TV
finishes necessary internal processes. *6 Standby power consumption will increase when
your TV is connected to the network.
Power and others
Power requi rements
110 V - 240 V AC, 50/60 Hz
Screen size (measured diagonally) (Approx.)
KD-65A8G: 65 inches / 163.9 cm KD-55A8G: 55 inches / 138.8 cm
Power consumptio n
Indicated on the rear of the TV
Standby power consumption*5*
0.5 W
6
Display resolution
3,840 pixels (horizontal) × 2,160 lines (vertical)
Output Rating
USB 1/2
5 V , 500 mA MAX
USB 3
5 V , 900 mA MAX
Dimensions (Approx.) (w × h × d)
wi th Tab l e-Top S tan d
Standard position: KD-65A8G: 1,450 × 854 × 290 mm KD-55A8G: 1,229 × 730 × 290 mm Sound bar position: KD-65A8G: 1,450 × 904 × 290 mm KD-55A8G: 1,229 × 780 × 290 mm
without Table-Top Stand
KD-65A8G: 1,450 × 834 × 51 mm KD-55A8G: 1,229 × 710 × 51 mm
• Optional accessories availability depends on
countries/region/TV model/stock.
• Design and specifications are subject to change
without notice.
Notes on Digital TV function
• Any functions related to Digital TV ( )
will only work in countries or areas where
B-T/DVB-T2 (MPEG-2 and H.264/
DV MPEG-4 AVC) digital terrestrial signals are
oadcast. Please confirm with your local
br dealer if you can receive a DVB-T/DVB-T2 signal where you live.
• This TV set complies with DVB-T/DVB-T2
pecifications, but compatibility with future
s DVB-T/DVB-T2 digital terrestrial broadcasts are not guaranteed.
• Some Digital TV functions may not be
ailable in some countries/areas.
av
Trademark Information
• The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
• Dolby, Dolby Vision, Dolby Audio, and the
e-D symbol are trademarks of Dolby
doubl Laboratories. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 1992-2015 Dolby Laboratories. All rights reserved.
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•“BRAVIA”, and BRAVIA Sync are trademarks or registered marks of Sony
orporation.
C
• Gracenote, the Gracenote logo and
otype, “Powered by Gracenote” logo are
log either registered trademarks or trademarks of Gracenote, Inc. in the United States and/ or other countries.
• Vewd® Core. Copyright 1995-2019 Vewd
oftware AS. All rights reserved.
S
• Google, Google Play, Chromecast,
ouTube, Android TV and other related
Y marks and logos are trademarks of Google LLC.
• Wi-Fi®, Wi-Fi Alliance®, Wi-Fi Direct® and
acast® are registered trademarks of Wi-
Mir Fi Alliance.
• The Wi-Fi CERTIFIED™ Logo is a
ertification mark of Wi-Fi Alliance.
c
• For DTS patents, see http://
tents.dts.com. Manufactured under
pa license from DTS, Inc. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Digital Surround is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
• The Bluetooth® word mark and logos are
egistered trademarks owned by the
r Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
• Netflix is a registered trademark of Netflix,
c.
In
• TUXERA is a registered trademark of Tuxera
nc. in the US and other countries.
I
• USB-IF SuperSpeed USB Trident logo is a
egistered trademark of USB Implementers
r Forum, Inc.
• All other trademarks are the property of
eir respective owners.
th
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