Thank you for choosing this Sony product.
Before operating the TV, please read this manual thoroughly and
retain i t for future reference.
• Before operating the TV, please read the “Safety Information”
(page 2).
• Read the supplied Safety Information for additional safety
information.
• Instructions about “Installing the TV to the Wall” are included
within this TV’s instruction manual.
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the actual
product.
Help
Find more troubleshooting and other useful information
directly from your TV. Press HELP on the remote contro l to
display a list of topics, or to search by keyword.
Help Guide (Manual)
For more detailed information, select [Help Guide] from the
Help menu on your TV. You can also check the Help Guide
from your PC or smartphone (information provided on the
back cover of this manual).
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located
on the rear of the TV. They can be found by removing the terminal
cover.
This television is designed for use in Hong Kong and ensured
the usage in Hong Kong only.
Safety Information
Installation/Set-up
Install and use the TV set in accordance with the instructions
below in order to avoid any risk of fire, electric shock or damage
and/or injuries.
Installation
• The TV set should be installed near an easily accessible AC
power outlet (mains socket).
• Place the TV set on a stable, level surface to prevent it from
falling over and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked
over.
• Install the TV so that the TV’s Table-Top Stand does not protrude
out from the TV stand (not supplied). If the Table-Top Stand
protrudes out from the TV stand, it may cause TV set to topple
over, fall down, and cause personal injury or damage to the TV.
• Only qualified service personnel should carry out wall-mount
installations.
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• For safety reasons, it is strongly recommended that you use
Screw (M6)
Wall-Mount Bracket
10 mm - 12 mm
TV set
M4 screw (not
supplied)
Cord (no t
supplied)
Screw (not
supplied)
4 mm - 7 mm
1.5 N·m
{15 kgf·cm}
Sony accessories, including:
Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the Wall-Mount Bracket
when attaching the Wall-Mount Bracket to the TV set. The
supplied screws are designed as indicated by illustration when
measured from the attaching surface of the Wall-Mount Bracket.
The diameter and length of the screws differ depending on the
Wall-Mount Bracket model.
Use of screws other than those supplied may result in internal
damage to the TV set or cause it to fall, etc.
Topple prevention
Tran spo rti ng
• Before transporting the TV set, disconnect all cables.
• Three or more people are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below.
Do not put stress on the LCD panel and the frame around the
screen.
• When transporting the TV set, do not subject it to jolts or
excessive v ibration.
• When transporting the TV set for repairs or when moving, pack
it using the original carton and packing material.
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Ventilation
30 cm
10 cm
10 cm
10 cm
Leave at least this space around the set.
2 cm
30 cm
10 cm
10 cm
Leave at least this space around the set.
6 cm
Wall
Air circulation is blocked.
Wall
• Never cover the ventilation holes or insert anything in the
cabinet.
• Leave space around the TV set as shown below.
• It is strongly recommended that you use a Sony Wall-Mount
Bracket in order to provide adequate air circulation.
Installed on the wall
Installed with stand
• To ensure proper ventilation and prevent the collection of dirt or
dust:
Do not lay the TV set flat, install upside down, backwards, or
sideways.
Do not place the TV set on a shelf, rug, bed or in a closet.
Do not cover the TV set with a cloth, such as curtains, or items
such as newspapers, etc.
Do not install the TV set as shown below.
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ȩ
Parts and Controls
Controls and Indicators
(Power) / + / –
When the TV is off,
Press to power on.
When the TV is on,
Press and hold to power off.
Press repeatedly to change the function,
then press + or – button to:
• Adjust the volume.
• Select the channel.
• Select the input source of TV.
Remote Control sensor*1 /
Light sensor*
The illumination LED lights up or blinks
according to the status of the TV.
For more information, refer to the Help
Guide.
1
/ Illumination LED
Built-in MIC*2*
Use the hands-free built-in microphone for
voice search. To enable the built-in MIC,
follow the on-screen instructions when you
press the button.
3
Built-in MIC LED
The built-in MIC LED lights up in amber
when the built-in MIC is enabled. The builtin MIC LED can be disabled.*
*1 Do not place anything near the sensor.
*2 The voice search requires an Internet connection.
The voice search with the built-in MIC is available
only on limited region/country/language.
Standby power consumption will increase because
the built-in MIC is always listening when the voice
search with the built-in MIC is enabled.
*3 For more information, see the Online Help Guide
(page 2).
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Using Remote Control
MIC
(Microphone)
Use voice search*. (e.g., Search
various content by voice.)
//// (Navigation D-Pad)
On screen menu navigation and
selection.
TV
Switch to a TV channel or input and
display the TV menu.
* The voice search requires an Internet connection.
Remote Control Parts Description
The remote control shape, location, availability and function of remote control buttons may vary
depending on your region/country/TV model.
(TV standby)
Turn on or turn off the TV (standby mode).
Number buttons
Use with the 0-9 buttons to select digital
channels.
(Text)
Display text information.
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Google Play
Access the “Google Play” online service.
NETFLIX (Only on limited region/
country/TV model)
Access the “NETFLIX” online service.
Colour buttons
Execute corresponding function at that time.
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Hint
GUIDE/
Display the digital programme guide.
APPS
Display a list of installed apps.
(Input select)
Display and select the input source, etc.
(Quick settings)
Display Quick Settings.
BACK
Return to the previous screen.
HOME
Display the TV Home Menu.
+/– (Volume)
Adjust the volume.
(Jump)
Jump back and forth between two channels
or inputs. The TV alternates between the
current channel or input and the last
channel or input that was selected.
(Mute)
Mute the sound. Press again to restore the
sound.
• The accessibility shortcut service can be turned
on or off by pressing and holding .
CH +/–//
In TV mode: Select the channel.
In Text mode: Select the next () or
previous () page.
AUDIO
Select the sound of multilingual source or
dual sound for the programme currently
being viewed (depend on programme
source).
(Subtitle setting)
Turn subtitles on or off (when the feature is
available).
HELP
Display the Help menu. Help Guide can be
accessed from here.
///
Operate media contents on the TV and
connected BRAVIA Sync-compatible device.
EXIT
Return to the previous screen or exit from
the menu. When an Interactive Application
service is available, press to exit from the
service.
/ (Info/Text reveal)
Display information.
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Connection Diagram
Cable/
Antenna
RouterAudio
System
with
eARC/
ARC/
HDMI
Device
Digital still camera/
Camcorder/USB
storage media
Headphone
< 14 mm
HDMI
Device
HDMI Device
VCR/Video game
equipment/DVD player/
Camcorder
Digital still
camera/
Camcorder/
USB storage
media
HDMI
Device
Audio System
with Optical
Audio Input
AV Rece iv er
For more information on connections, refer to the Help Guide by pressing HELP on the remote control.
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3.5 mm
1234
1: L
2: Video
3: Ground
4: R
< 12 mm
< 21 mm
10 mm
/ VIDEO IN
• For a composite connection, use an
Analogue Extension Cable (not supplied).
•
(Headphone)
• Supports 3-pole stereo mini jack only.
• You cannot output sound from both the
headphone and the TV speakers at the
same time.
USB 1/2, USB 3
• Connecting a large USB device may
interfere with other connected devices
beside it.
• When connecting a large USB device,
connect to the USB 1 port.
HDMI IN 1/2/3/4
• HDMI interface can transfer the digital
video and audio on a single cable.
• When connecting an 8K supported device,
connect to the HDMI IN 4 terminal.
•
• HDMI IN 3 eARC/ARC (Enhanced Audio
Return Channel/Audio Return Channel)
Connect your audio system to the
HDMI IN 3 to route TV audio to your audio
system. An audio system that supports
HDMI eARC/ARC can send video to the TV,
and receive audio from the TV via the
same HDMI cable. If your audio system
does not support HDMI eARC/ARC, an
additional connection with DIGITAL AUDIO
OUT (OPTICAL) is necessary.
• Use the HDMI cable with Ethernet to
connect audio system with eARC.
CENTER SPEAKER IN
• To use your TV speakers as the centre
speaker, connect the output of your AV
receiver to the CENTER SPEAKER IN on
your TV.
• Before connecting cables, disconnect the
AC power cord (mains lead) of both TV
and AV receiver.
• Make sure the [Speakers] is set to [Audio
system].
To prevent hiss when not connecting the
CENTER SPEAKER IN to an AV receiver,
disable [TV centre speaker mode]. For
details, refer to the Help Guide.
• To enjoy high quality 4K 50p/60p
contents, connect a Premium High Speed
HDMI cable and set the [HDMI signal
format] to Enhanced format.
Do this setting individually for each
connected HDMI IN terminal. For details of
supported formats, refer to the
“Specifications“ in this manual (page 13-
14).
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Installing the TV to the Wall
Note
This TV’s instruction manual only provides the steps to prepare the TV for Wall-Mount installation
before it is installed on the wall.
To Customers:
For product protection and safety reasons, Sony strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation, periodic maintenance and examination of this
product.
Sufficient expertise is required for installing this product, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of this product to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any
damage or injury caused by mishandling or improper installation.
Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall.
When installing the Wall-Mount Bracket, also refer to the Operating Instructions and Installation Guide
supplied with the Wall-Mount Bracket.
• Be sure to store the removed screws in a safe place, keeping them away from children.
For instructions on Wall-Mount Bracket installation, see the Installation Information (Wall-Mount
Bracket) on the product page for your TV model.
http://www.sony-asia.com/support
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1 Remove the stand cover and terminal covers.
ʓ
ʔ
ʔ
ʕ
ʓ
2 Remove the screws from the rear of the TV.
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Troubleshooting
General troubleshooting for issues like: black
screen, no sound, frozen picture, TV does not
respond, or network is lost, do the following
steps.
1 Restart your TV by pressing the power button
on the remote control until a message
appears. The TV will restart. If the TV does not
recover, try unplugging the AC power cord
(mains lead). Then press the power button on
the TV and wait for two minutes, and plug in
the AC power cord (mains lead).
2 Refer to the Help menu by pressing HELP on
the remote control.
3 Connect your TV to the Internet and perform
a software update. Sony recommends you to
keep your TV software updated. Software
updates provide new features and
performance improvements.
4 Visit Sony support website (information
provided on the front cover of this manual).
When you plug in the TV, the TV may not be
able to turn on for a while even if you press
the power button on the remote control or
the TV.
It takes time to initialize the system. Wait for
about one minute, then operate it again.
The remote control does not function.
Replace the batteries.
The parental lock for broadcast password has
been forgotten.
Enter 9999 for the PIN code and select [Change
PIN code].
The TV surrounds become warm.
When the TV is used for an extended period, the
TV surrounds become warm. You may feel hot
when touching there by the hand.
Troubles and Solutions
When the illumination LED is flashing in red.
Count how many times it flashes (interval time is
three seconds).
Reboot the TV by disconnecting the AC power
cord (mains lead) until the illumination LED
stopped flashing in red, then turn on the TV.
If the problem persists, disconnect the AC power
cord (mains lead), and contact your dealer or Sony
service centre with the number of times the
illumination LED flashes.
There is no picture (screen is dark) and no
sound.
Check the antenna (aerial)/cable connection.
Connect the TV to the AC power (mains), and
press the power button on the TV or the remote
control.
Some programmes cannot be tuned.
Check the antenna (aerial)/cable connection.
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Specifications
System
Panel system
LCD (Liquid Crystal Display) Panel, LED Backlight
TV system
Analogue: I, D/K, B/G, M
Digital: DTMB
Colour system
PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage
Analogue: UHF/VHF/Cable
Digital: UHF
Sound output
10 W + 10 W + 10 W + 10 W + 10 W + 10 W + 10 W +
10 W
Wireless technology
Protocol IEEE802.11ac/a/b/g/n
Bluetooth Version 4.2
Two channel linear PCM: 48 kHz 16 bits, Dolby
Digital, Dolby Digital Plus, DTS
5
1*2
, 4096 × 2160p
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM:
48 kHz 16 bits, Dolby Digital, DTS)
(Stereo mini jack)
Headphone
1, 2, 3
USB port 1 and 2 support High Speed USB
(USB 2.0)
USB port 3 supports Super Speed USB (USB 3.1
Gen 1)
LAN
10BASE-T/100BASE-TX connector (Depending on
the operating environment of the network,
connection speed may differ. The communication
rate and quality are not guaranteed.)
set to [Normal], the resolution is displayed as
3840 × 2160p. To display 4096 × 2160p, set
[Wide mode] setting to [Full 1] or [Full 2].
*2 To support 18 Gbps, set [HDMI signal format] to
Enhanced format.
*3 Refer to the Help Guide for details.
*4 HDMI IN 4 only.
*5 eARC mode is active when [eARC mode] is set to
[Auto], [Speakers] is set to [Audio system] and
eARC compatible audio system is connected.
*6 Specified standby power is reached after the TV
finishes necessary internal processes.
*7 Standby power consumption will increase when
your TV is connected to the network.
• Optional accessories availability depends on
countries/region/TV model/stock.
• Design and specifications are subject to change
without notice.
Trademark Information
• The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. in the
United States and other countries.
• The Bluetooth® word mark and logos are
registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such
marks by Sony Corporation is under
license. Other trademarks and trade names
are those of their respective owners.
• Netflix is a registered trademark of Netflix,
Inc.