Compatible media and file formats
Inserting a CF card
Using slide show playback
Preparations for Using the Network
Functions
.............................................
.....................................
..
..............................................
......................................
.........................
...
............................................
4
.............
Assigning a fixed IP address to
the BKM-FW50
Automatically obtaining an IP address
Computer Operation
Controlling the display
Setting items on respective screens
Troubleshooting
....
...............................
.......
....
........................... 11
.............................
..........
.....................................
List of Error Codes....................................24
Specifications
....
...................................... 27
4
5
6
7
7
8
9
9
10
11
11
22
Page 4
PrecautionsAbout This Manual
• The software specifications of this unit
are subject to change for improvements
without notice.
■ Screens shown by application software
may differ slightly from the illustrations
shown in this manual.
• For safety, connect the port of this unit
only to a network where there is no
danger of excessive voltage or voltage
surges.
• The steps described in this manual are
guaranteed only for use under the
following environment conditions.
Operating system:
Microsoft Windows XP
Browser:
Microsoft Internet Explorer 6,0 or
later
• The following may result in damage to
data or damage to the CF card or
Microdrive:
~ Ejecting a CF card while it is being
accessed
- Placing a Microdrive near a strong
magnet
• The Microdrive is a compact hard disk
drive. Because it is storage medium
utilizing a rotating disk, it is more
susceptible to shocks and impact when
compared to flash memory devices such
as the Memory Stick and the CF card.
• To ensure security on the network, setting
a user name and password is
recommended. For information on how to
make these settings, see the section
“Setup screen” (page 20).
• Because the unit reaches high
temperatures when placed near the
display and used for a long period of
time, be careful when removing it from
the display.
This manual describes use and operation of
the BKM-FW50 as installed in a Flat Panel
Display of the FWD series and connected
to a network.
For information on regular operation of the
display, consult the operating instructions of
the FWD series product.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and/or other countries.
CompactFlash and CF card are trademarks of SanDisk USA.
Microdrive is a registered trademark of Hitachi Global Storage Technologies.
Memory Stick and Memory Stick Duo are trademarks of Sony Coiporation.
All other product names, company names, etc. mentioned in this manual are trademarks or
registered trademarks of their respective owners.
Precautions / About This Manual
Page 5
Names and Functions of Parts and Controls
E
O USB port
The port will be used for expanded
functions to be introduced in future.
Press this button to remove a CF card from
the memory card slot.
Names and Functions of Parts and Controls
Page 6
Installation
Before Installation
■ Turn off power to the display and ail
other equipment connected to the display.
For the display, proceed as foilows; press
(!) to put the display into standby mode
and then disconnect the power cord from
the AC outlet.
• While carrying out the installation, the
display must be fiimly secured.
Install the BKM-FW50 inside the display
as follows.
1 If an optional adaptor is installed,
loosen its fastening screws (top and
bottom) by turning counterclockwise
with a flatblade screwdriver and then
carefully pull out the adaptor from
the display.
When option slot is at
left of display *
Insert the BKM-FW50 into the
display with correct orientation.
Make sure that the adaptor is firmly
seated in the internal connector of the
display. Then tighten the fastening
screws (top and bottom) with a flatblade
screwdriver and perform the necessary
connections.
Caution
Do not touch the connector section
Never touch the connector section inside
the display. Otherwise there is a risk of
accidents or damage.
®
The iocation of the option slot differs
according to the model. On models with
multiple option slots, use a slot that
supports video/communication functions
{VIDEO/COM port). Consult the
documentation of the FWD series product
for more information.
Installation
Page 7
Playback of Still
Images or Video
From a CF Card
The BKM-FW50 is equipped with a
memory card slot that accepts
CompactFlash cards (not supplied). If you
insert a CF card that contains images shot
with a digital still camera into the slot of
the BKM-FW50, the images can be viewed
on the display in a slide show format.
You can make various settings for playback
of still images or video. For information on
how to make these settings, see the section
Take care to insert the CF card with correct
orientation, as shown in the illustration.
Playback of Still Images or Video From a CF Card
Page 8
3 Replace the memory card slot cover
and tighten the fastening screw with a
Phillips screwdriver.
Using slide show piayback
When a CF card which contains still images
taken with a digital still camera is inserted
into the BKM-FW50, JPEG format still
image files will be automatically detected,
and the images will be shown on the
display as a slide show. (The input signal
for the display must be set to OPTION 1
RGB at this time. For details, consult the
operating insumctions of the display.)
In addition, the BKM-FW50 is set to
automatically display any still image or
video slide show saved in the
“DCIMMOIMSDCF” folder, as the factory
default.
When using a digital camera other than the
Cyber-shot, edit the memory card that was
used when taking the pictures, create a
folder, “DCIMMOIMSDCF”, on the CF
card, and move the pictures you wish to
view into the folder before inserting the CF
card into the BKM-FW50,
Detailed control of playback
method
When the display is connected to a network
via the BKM-FW50, any still image or
video file stored on the CF card can be
shown on the display. For information on
settings and operation in this case, see the
section “Computer Operation” (page 11).
Removing the CF card
When the access indicator is lit, images are
being stored or read. Never eject a CF card
or turn the power off during this time.
Doing so may result in damage to data or
the CF card itself.
1 Remove the memory card slot cover
fastening screw with a Phillips
screwdriver.
2 Press the eject button to remove the
CF card.
3 Replace the memory card slot cover
and tighten the fastening screw with a
Phillips screwdriver.
The “DCIMMOIMSDCF” folder is
automatically created with the Sony Cyber
shot digital camera. With some models, a
“DCIMMOOMSDCF” folder is created. For
details, consult the operating instructions of
the Cyber-shot.
When inserting a Memory Stick Duo into
the BKM-FW50, insert it into a
commercially available Memory Stick Duo
to CF adaptor first.
Playback of Stiii Images or Video From a CF Card
8
Page 9
Preparations for
Using the Network
Functions
The BKM-FW50 can be connected to a
network with lOBASE-T/lOOBASE-TX
LAN cable.
When connected to a LAN, the IP
addresses of the BKM-FW50 can be set
using one of the following two methods.
Consult your network administrator
regarding details about IP address selection.
• Assigning a fixed IP address to the
BKM-FW50
Normally this method should be used,
• Automatically obtaining an IP
address
If the network to which the BKM-FW50
is connected has a DHCP server, you can
have the DHCP server automatically
assign an IP address. Note that in this
case the IP address will change every
time the display in which the BKMFW50 is installed is turned on.
Assigning a fixed IP address
to the BKM-FW50
Note that a separate IP address is necessary
for the display control function and for the
still image/video playback function.
Regarding details of IP address selection,
consult your network administrator.
Setting an IP address for the
display control function
First, assign an IP address to the display
control function, using the following
procedure. The IP address assigned in this
way is used for calling the display control
function of the BKM-FW50 from a
computer on the network. Also consult the
operating instructions of the display.
3 Press the MENU button on the
display to bring up the main menu.
4 Use the buttons to select
“INITIAL SETUP/INFORMATION”
and press the ENTER button. The
“INITIAL SETUP/INFORMATION”
menu appears.
5 Use the buttons to select “IP
Address Setup” and press the ENTER
button.
6 Use the buttons to select
“Manual” and press the ENTER
button.
7 Enter the necessary items.
1) Use the buttons to select the
item to enter manually and press
the ENTER button. A cursor
appears in the leftmost field of the
selected item.
2) Use the 'f'/^ buttons or the
numeric buttons on the remote
control to enter a three-digit
number {0 - 255). When you
press the ENTER button or the
^ button, the cursor moves to
the next field on the right. Enter a
number in the same way.
3) When all four fields of an item
have been set, pressing the
ENTER button or the button
confinns the entry for that item.
4) Make settings for the other items
in the same way.
8 Use the ^/4" buttons to select
“Execute” and press the ENTER
button.
Next, assign an IP address to the still
image/video playback function.
1 Connect the BKM-FW50 installed in
the display to the network, using
suitable LAN cable.
2 Turn power to the display on and
wait for about 30 seconds.
Setting an IP address for the still
image/video playback function
1 Start the browser of the computer
(Internet Explorer 6.0 or later).
Preparations for Using the Network Functions 9
Page 10
2 Enter the IP address that was
assigned to the display control
function into the address field, in the
format “
Then press the Enter key on the
keyboard.
When a user name and password
have been set, the “Network
Password” screen appears. Enter the
user name and password that were
set, and then proceed to the next step.
http://xxx.xxx.xxx.xxx”.
3 Click the “Setup” tab,
The “Setup” screen appears. This
screen lets you set up the Network
Password. The factory default
settings are as follows:
Name: root
Password: fw50ad
4 Click the “Network” button,
5 Under “Internet Protocol (TCP/IP)”,
click “Specify an IP address”. Then
enter the IP address for the still
image/video playback function in the
input fields.
6 Click “Apply”.
Automatically obtaining an IP
address
If you set up the display as described
below, an IP address can be assigned
automatically by a DHCP server on the
network.
1 Connect the BKM-FW50 installed in
the display to the network, using
suitable LAN cable.
2 Turn power to the display on and
wait for about 30 seconds.
Use the Y/4 buttons to select
“INITIAL SETUP/INFORMATION”
and press the ENTER button. The
“INITIAL SETUP/INFORMATION”
menu appears.
Use the i^/'f' buttons to select “IP
Address Setup” and press the ENTER
button.
Use the i^/4 buttons to select
“DHCP” and press the ENTER
button.
Use the i^/’l' buttons to select
“Execute” and press the ENTER
button.
The IP address may not be obtained
correctly, depending on the router being
used. Confirm the specifications and
operations of the router before use.
Checking the automatically
assigned IP address
When an IP address has been automatically
assigned, you can call up the display
control screen of the BKM-FW50 as
follows and check which IP address has
been assigned. The IP address changes each
time power to the display is turned on.
Therefore you must check the IP address as
described here every time after turning
power to the display off and on again.
1 Press the MENU button on the
display to bring up the main menu.
2 Use the buttons to select
“INITIAL SETUP/INFORMATION”
and press the ENTER button. The
“INITIAL SETUP/INFORMATION”
menu appears.
3 Press the MENU button on the
display to bring up the main menu.
Preparations for Using the Network Functions
10
3 Use the 'f/4 buttons to select
“INFORMATION” and press the
ENTER button.
4 Check the IP address that is displayed
in the “IP address” field.
Page 11
Computer Operation
Setting items on respective
screens
Controlling the display
You can make various display settings on
the screen of the computer.
Make sure that the BKM-FW50 is properly
installed in the display, and that the BKMFW50, computer, and router or hub are
properly connected tvith network cable.
Then turn on power to the display, the
computer, and the router or hub.
There are five display screens, divided by
function; “Information” screen,
“Configure” screen, “Control” screen,
“Player” screen, and “Setup” screen.
For details on builonfiinctions, consult the
operating instinctions of the FWD series
product.
1 Start the browser of the computer
(Internet Explorer 6.0 or later).
2 Enter the IP address that was assigned
to the display control function into the
address field, in the format “http://
XXX.XXX.XXX.xxx”. Then press the
Enter key on the keyboard.
When a user name and password
have been set, the “Network
Password” screen appears. Enter the
user name and password that were
set, and then proceed to the next step.
information screen
FWD series
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This screen shows the model name, serial
number and other display information, as
well as the power status and the input
signal selection.
The screen is for information only. There
are no items that can be set.
This screen also displays error information.
... _
FWD series
3 Click the function tab at the top of the
screen and select the desired screeni
For details on error infonnation, see “List
of Error Codes” (page 24).
Computer Operation 11
Page 12
Clear (Delete)
Lets you delete eixor infonnation displayed
in the Player Error History.
Control screen
FWD senes
Up to 30 errors appear in the Player Error
History in the order that they occurred. As
new errors occur after this maximum is
reached, old error information is deleted,
starting with the oldest.
Configure screen
FWD series
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Timer
Lets you make settings for the timer
function.
Click “Apply” when done.
1^
POWER
Switches the display on or off.
INPUT
Lets you select the input signal,
PICTURE MODE
Lets you select the picture mode.
ASPECT
Lets you switch the aspect ratio of the
image,
CLOSED CAPTION
Lets you control the display of subtitles on
the screen.
Screen Saver
Lets you make settings for the screen saver
function.
Click “Apply” when done.
Picture and Picture
Lets you make settings for the Picture and
Picture function.
Click “Apply” when done.
For details on these functions, consult the
operating instructions of the FWD series
product. Not all functions are supported by
all display models.
1 2 Computer Operation
When PICTURE MODE has been set to
Userl, User2, or User3, the following
adjustments are possible. (Also consult the
operating instructions of the FWD series
product.)
Contrast +/-- buttons
Adjust the screen contrast.
Brightness +/“ buttons
Adjust the screen brightness.
Chroma +/~ buttons
Adjust the color intensity.
Phase +/“ buttons
Adjust the color balance.
Page 13
Player screen
FWD series
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This screen lets you make settings for still
image and video playback and operate the
PC Presentation function of the BKMFW50,
streaming Play
FWD series
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This screen lets you make settings for
display and playback of still image and
video files stored on a Web/HTTP server.
Supported file formats
The following formats are supported for
still image/video playback.
File type File formatExtension
Still
image
Video*
JPEG format
GIF format
PNG format
BMP format
MPEG2 PS format
(Up to 15 Mbps;
jpg, jpe, jpeg
gif
png
bmp
mpg, m2v,
mpeg
480p or 576p
recommended)
AudioMP3 fonnatmp3
• Format of audio in video files:
• Linear PCM
• MPEG-1 Audio Layer-2 (MP2)
•MPEG-1 Audio Layer-3 (MP3)
Supported servers
The following Web/HTTP sender formats
are supported:
• Apache
• IIS
The server software must be installed
beforehand. For details, consult the
respective operating instructions of each
server software.
A maximum of 1,000 files are playable
with Streaming Play. Each file can be no
larger than 2 GB in size.
Server Address
Enter the address of the Web/HTTP server
where the still image or video files are
stored. When entering the IP address of the
server, enter it in the fonnat, “http;//
XXX.XXX.XXX.xxx” (“xxx” represents a
figure no more than three digits).
Play file/folder name
Specifies the location of the still image or
video files on the Web/HTTP server
specified in the “Setwer Address” field. You
can either enter the location in the text box or
click the “Browse” biiltoii and select tlie file
or folder location on the screen that appears.
• If an “index.htmi” file is stored in the
folder, other files and folders contained in
the folder are not displayed.
• Files are played in ASCII code order.
Naming files in alphabetical or numerical
order is recommended.
Repeat
Select this check box if the still images or
video files are to be played back repeatedly.
Computer Operation
13
Page 14
Save
Saves the settings made on this screen.
Piay
Starts playback of the selected file or of the
still image/video files in the folder
specified in “Play file/folder name”.
Stop
Stops still image/video playback that was
initiated by clicking the “Play” button.
Store Local
FWD series
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This screen lets you download still image/
video playback files stored on the Web/
HTTP server and save them on a CF card
(not supplied) inserted in the memory card
slot of the BKM-FW50.
Server Address
Enter the IP address of the Web/HTTP
server.
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If an “index.html” file is stored in the
folder, other files and folders contained in
the folder are not displayed.
Folder name
Specifies the save location on the CF
(CompactFlash) card inserted in the
memory card slot. You can either enter the
location in the text box or click the
“Browse” button and select the file or
folder location on the screen that appears.
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specified in the “Server Address” field.
You can either enter the location in the text
box or click the “Browse” button and select
the file or folder location on the screen that
appears.
Computer Operation
14
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Delete
Deletes a file or folder saved on the
memory card inserted in the unit.
New Folder
Creates a new folder on the memory
card inserted in the unit.
Page 15
Store
Starts downloading the still image or video
file or the contents of the folder specified in
“Play file/folder name”.
Scheduled Download
This function lets you periodically
download still image or video files from a
Web/HTTP server to an inserted memoiy
card. You can select the day of the week,
the time, and the interval.
When setting the start time for the
scheduled download function, select a
time when the display will be turned off.
If the display is already on when
download begins, displaying the image
on the screen takes priority over the
download. In such a case, a file may not
be downloaded properly.
When setting the start time for download,
take the on/off timer setting on the
display into consideration, as well.
Do not turn the display off while a file is
in the process of being downloaded.
Doing so may cause the file to be
downloaded improperly.
Auto Play
By selecting the “On” setting here, data
downloaded from a Web/HTTP server is
given priority, even if “On” is selected for
“Auto Play” in the “Play Settings” screen
(page 17), and automatic playback of still
image and video files begins after
downloading is complete.
If the filename of a file downloaded from
the server already exists on the CF
(CompactFlash) card inserted in the
memory card slot, the existing file will
always be overwritten. When there is no
space left on the CF card, an error will
occur in the Scheduled Download function,!
and automatic downloading of new content
will stop.
Local Play
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This screen lets you make settings for
display and playback of still image and
video files stored on a CF (CompactFlash)
card inserted in the memory card slot of the
BKM-FW50.
A maximum of 1,000 files are playable
with Local Play. Each file can be no larger
than 2 GB in size.
Play file/folder name
Specifies the location of the still image or
video files on the CF card. You can either
enter the location in the text box or click
the “Browse” button and select the file or
folder location on the screen that appears.
The “DCIMMOIMSDCF” folder is set as
the factory default.
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Computer Operation 1 5
Page 16
Delete
Deletes a file or folder saved on the
memoiy card inserted in the unit.
The “DCIMMOIMSDCF” folder is set as
the “Play file/folder name” as the factory
default.
Repeat
Select this check box if the still images or
video files are to be played back repeatedly.
Save
Saves the settings made on this screen.
Play
Stalls playback of the selected file or of the
still image/video files in the folder
specified in “Play file/folder name”.
Stop
Stops still image/video playback that was
initiated by clicking the “Play” button.
PC Presentation
FWD series
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Connect PC
Select this to enable the PC Presentation
function of the BKM-FW50. The following
items also need to be set.
IP Address:
Enter the IP address of the computer.
Enter the IP address in the following
format: “xxx.xxx.xxx.xxx” (“xxx”
represents a figure no more than three
digits)
Password:
Enter the password that was set during
the installation of Ultra VNC.
PC Resolution:
Select the screen resolution of the
connected computer.
If the resolution selected here differs
from the computer’s actual resolution,
the screen will not display at the proper
size. Select a resolution so the screen
size matches the display.
the computer at the specified IP address
appears on the display.
Disconnect
Select this to disable the PC Presentation
function.
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This screen lets you start and stop the PC
Presentation function of the BKM-FW50.
By showing the contents of the computer
desktop on the display, the PC Presentation
function allows using the display as an
external monitor for the computer.
To enable use of the PC Presentation
function, Ultra VNC must be installed on
the computer.
Computer Operation
16
Page 17
Play Settings
FWD series
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This screen lets you make settings for the
slide show function and for automatic
display and playback of still image and
video files.
Auto Play
This setting specifies whether still image/
video file playback should start
automatically when the display in which
the BKM-FW50 is installed is tumed on. In
combination with the ON timer of the
display, this also allows automatic playback
at a scheduled time.
To enable the function, select the “On”
setting. From the “Contents” drop-down
list, select either “Streaming” (automatic
playback of still image/video files stored on
a computer on the network) or “Local”
(automatic playback of still image/video
files stored on a CF card inserted in the
BKM-FW50). “On” is selected as the
factory default.
Slide Show
The following items can be set for the slide
show function.
Interval;
Specifies the time interval until
switching to the next still image or
video.
Background Music:
Lets you specify background music to
be played during the slide show. Only
music files stored on a CF card inserted
in the BKM-FW50 can be used for this
function.
You can either enter the file name in
the text box, or enter the folder name,
click the “Browse” button, and specify
the file in the screen that appears.
. folder. fu'cjc:/
Delete
Deletes a file or folder saved on the
memory card inserted in the unit.
Check to use background music
during video playback (video audio
will be muted):
When this check box is selected.
Background Music playback will be
available while any video files
contained in the slide show are played
back, but audio included in the video
files will be muted.
Check to display still pictures in High
Resolution Mode:
When this check box is selected, still
images are displayed at high resolution
(WXGA or XGA). If the folder
includes both video files and still
images, the screen turns off for several
seconds to switch resolution when
changing from a still image to a video
(and vice versa).
The following aspect ratios can be
selected for the input images.
16:9 (WXGA): View 16:9 images in
full screen display.
4:3 (XGA): View 4:3 images on 4:3
normal screen.
AUTO; Automatically detects
the aspect ratio.
Computer Operation
17
Page 18
Make selections based on the aspect
ratios of the images you wish to view.
When viewing still image files, we
recommend making the aspect ratios of
each file the same.
Standard Resolution Mode
(Default Values): 480P
Input still image
When playing files with mixed aspect
ratios, black bars may appear on
either side of the display, or the image
may be stretched lengthwise.
Still images with aspect ratios other
than 16:9 or 4:3 can also be
displayed, but black bars may appear
at the top, bottom, and either side of
the display, or the image may be
stretched lengthwise.
When the BKM-FW50 is connected
to a display, the RGB mode is set to
DTV mode. In DTV mode, the unit
automatically enters over scan mode,
and any text on the outer edges of an
image will be cut off. For the FWD40LX1/32LX1R/50PX2, set the over
scan mode to OFF.
The input stiil image is converted to
standard resolution, and is enlarged
according to the aspect ratio of the display.
Display: Full mode
Computer Operation
18
16
Display: Full mode
The input still image is displayed in
the original aspect ratio.
Black bar
Page 19
High Resolution Mode: 16:9
(WXGA)
Input still image
16
High resolution mode: 4:3 (XGA)
input still image
Display: Full mode
The input still image is displayed ir
the original aspect ratio.
Display: Full mode
The input still image is stretched
lengthwise but fills the entire screen.
Display: Normal mode
¡Display
16
Black bar
The input still image is displayed in
the original aspect ratio.
Computer Operation 19
Page 20
Video Resolution
Select NTSC (480p) or PAL {576p) as the
playback resolution for video.
Apply
Click here to save the settings.
Setup screen
This screen lets you set up the Network
Password. The factory default settings are
as follows:
Name: root
Password: fwSOad
After you have made any changes or
entered information, click “Apply” at the
bottom of each screen to enable the settings.
Special characters caiuiot be used in the
text fields.
Owner Information
Owner
Enter owner information here.
Display Location
Enter information about the display
installation location here.
Do not use spaces when entering the
information. Doing so may cause the file
name to display incorrectly.
Memo
You can enter auxiliary information here.
Time
Time
Enter the time and the day of the week
here.
Network
Internet Protocol (TCP/IP)
Select “Specify an IP address” to enter each
value in the IP address’s numeric string.
Select “Obtain an IP address (DHCP)” to
acquire an IP address automatically from
the DHCP server. In this case, be aware
that the IP address will change each time
the display attached to the BKM-FW50 is
turned on.
The BKM-FW50 requires a separate IP
addi'ess for the display control function and
the still image/video playback function.
The IP address for the display control
function can be set from the menu of the
display attached to the BKM-FW50. For
details, see “Setting an IP address for the
display control function” on page 9.
Password
The administrator and user name and
password information can be entered here.
The administrator name is fixed to “root”.
Each can be a maximum of 8 characters
long.
Once a user name and password are set, the
“Network Password” screen appears
whenever the display control screen of the
BKM-FW50 is called up. To ensure
security on the network, setting a user name
and password is recommended.
Mail Report
When a display function eiTor has occurred,
an error report is immediately sent by email (error notification).
However, there is no error notification
when an error occurs with the Player.
Address
Enter the target e-mail address here. Up to
four addresses can be specified, for
simultaneous sending of an error report.
The maximum length for each address is 64
characters.
20 Computer Operation
Page 21
Mail Account
Mail Address:
Enter the allocated mail address here.
The maximum length for the address is
64 characters.
Outgoing Mail Server (SMTP):
Enter the mail ser\'er address here.
The maximum length for the address is
64 characters.
Requires the use of POP
Authentication before Send e-mail
(POP before SMTP):
If POP authentication is required when
connecting to the SMTP server, select
this check box.
Ingoing Mail Server (POP3):
When POP authentication is used for
the “POP before SMTP” setting, enter
the POP3 server address here.
Account Name:
Enter the mail account name here.
Password:
Enter the mail password here.
Send Test Mail:
To test whether mail can be sent
successfully to the specified
address(es), select this check box and
click “Apply”. A test mail will be sent.
ID Talk
Lets you make settings for the ID Talk
function. ID Talk is a protocol that allows
network-based control of the display in
which the BKM-FW50 is installed.
Controlled items includes various settings
and adjustments such as color temperature
and gamma. For information about
supported ID Talk commands, contact your
local Sony dealer.
SNMP
The BKM-FW50 is a network device which
supports SNMP (Simple Network
Management Protocol). Besides standard
MIB-II, Sony Enterprise MIB is also
supported. This screen allows making
settings for SNMP.
For information about supported SNMP
commands, contact your local Sony dealer.
Returning to default settings
To reset all settings made on the Setup
screen to the factory default condition, use
a thin pointed object to press and hold the
RESET button on the front panel of the unit
(page 5) for at least 3 seconds.
If any of the following items is not set or
not set correctly, an error message appears,
and test mail cannot be sent:
• Target address
• Mail account address and mail server
addi'ess (SMTP)
Advanced
Gives access to advanced settings to enable
use of various applications on the network.
Make the settings as required by the
respective application.
Advertisement
Lets you make settings for the
Advertisement and Broadcast functions on
the network.
Computer Operation 121
Page 22
Troubleshooting
Before requesting service, please check the following points. If the problem persists, contact
your local Sony dealer.
Problem
Cannot connect to network.
Storage medium is not recognized.
Cannot playback files saved on
the storage medium.
Cause/Remedy
BKM~FW50 is not correctly installed in
display.
—► Push the BKM-FW50 fully into the slot,
and tighten the fastening screws.
Cable is not connected correctly to network
port.
Plug the cable firmly into the network port.
Network settings are incoirect.
► When using a web browser from the
computer, check the network settings of the
computer.
Press and hold the RESET button of the
BKM-FW50 for at least 3 seconds to return
the unit to the default condition. Then
perform setup again.
Cable type is incorrect.
—> Select a straight cable or a cross-wired
cable, as required by the network
environment.
The storage medium is broken.
—► Try using a different storage medium.
The storage medium being used is not
compatible.
—► Try using a storage medium from another
maker.
The file foraiats are incorrect.
Change the files to the appropriate format.
There are over 1,000 files saved on the storage
medium.
—► Remove files until the number of files does
not exceed 1,000.
There is a file exceeding 2 GB in size.
—► Make sure no file exceeds 2 GB in size.
The storage medium is broken.
—► Try using a different storage medium.
22 Troubleshooting
Page 23
Problem
Cannot save files from a server to
local storage.
Streaming playback is unavailable.
The display control screen
(the Web screen displaying the
unit’s GUI) does not display.
Cause/Remedy
• A storage medium is not inserted in the BKMFW50.
—► Insert a storage medium.
• The storage medium is broken.
—► Try using a different storage medium.
• There is a problem with the network
environment.
—► Confirm the network settings.
• There is a problem with the network
environment.
—Confirm the network settings.
—► There may be a high amount of network
traffic. Change the network settings for
optimal performance.
• The file foimats are incorrect.
—► Change the files to the appropriate format.
• Click the refresh or reload button on your Web
browser.
• Make sure the IP address is correct.
• Use Internet Explorer 6.0 or later.
Troubfeshooting 23
Page 24
List of Error Codes
When an error occui's while using the BKM-FW50, an eiTor code along with error
information is displayed on the Infonnation screen {page 11).
The following explains the meanings of error codes and the methods of dealing with them.
Error code
When it occursWhat It means
(Hex)
0x10
The specified file/folder
does not exist.
It may also be that there is
an “index.html” file within
the specified folder.
0x11
The specified file is of an
extension not supported by
the BKM-FW50.
Playable file extensions
include (not casesensitive):
Video: mpg, m2v, mpeg
Still image; gif, png,
bmp,jpe,jpg, jpeg
The specified folder does
0x12
Streaming Play
not contain a playable file.
0x13
The specified file is of a
non-playable format.
0x14
The specified file (within a
folder) is damaged.
0x15The specified MPEG file
(wdthin a folder) is an
MPEGl file.
0x16
A network error has
occurred.
0x20
An eiTor has occurred with
the Player during playback.
0x30
The specified file/folder
does not exist.
Local Play
How to deal with it
Make sure the file/folder
you specified exists.
Or, move the contents of
the folder to a folder that
does not contain an
“index.html” file, and
specify that folder.
Confirm the extension of
the file you specified.
Make sure a file with the
appropriate extension
exists in the folder.
Confirm the format of the
file.
Check the file.
Check the file.
Check the network
environment.
Contact your local Sony
dealer.
Make sure a CF card is
inserted in the memory
card slot.
Also, make sure the file/
folder exists at the location
you specified.
24 llroubleshooting
Page 25
Error code
(Hex)
0x31
0x32
0x33
0x34
0x35
0x40
0x50
0x51
0x52
0x53
When it occurs
Local Play
Store Local
What it means
The specified file is of an
extension not supported by
the BKM-FW50.
Playable file extensions
include (not case-
sensitive):
Video: mpg, m2v, mpeg
Still image: gif, png,
bmp, jpe, jpg, jpeg
The specified folder does
not contain a playable file.
The specified file is of a
non~playable format.
The specified file (within a
folder) is damaged.
The specified MPEG file
(within a folder) is an
MPEGl file.
An error has occun'ed with
the Player during playback.
The specified file/folder
does not exist in the
specified server.
It may also be that there is
an “index.html” file within
the specified folder.
The folder in the specified
server does not contain a
downloadable file.
The specified file is of an
extension not supported by
the BKM-FW50.
Playable file extensions
include (not casesensitive);
Video: mpg, m2v, mpeg
Still image: gif, png,
bmp, jpe, jpg, jpeg
The specified folder does
not exist on the CF card.
How to deal with it
Confirm the extension of
the file you specified.
Make sure a file with the
appropriate extension
exists in the folder.
Check the format of the
file.
Check the file.
Check the file.
Contact your local Sony
dealer.
Make sure the file/folder
exists at the location you
specified.
Or, move the contents of
the folder to a folder that
does not contain an
“index.html” file, and
specify that folder.
Make sure a file with the
appropriate extension
exists in the folder.
Confirm the extension of
the file you specified.
Make sure a CF card is
inserted in the memory
card slot.
Also, check the folders on
the CF card.
Troubleshooting 125
Page 26
Error code
(Hex)
0x54
0x55
0x56
0x57
0x58
0x70
0x71
When it occurs
Store Local
PC Presentation
What it means
A network en'or has
occurred.
The storage capacity on the
CF card is insufficient.
The file/folder specified to
be deleted does not exist.
The file specified to be
deleted is currently being
accessed.
The path specified to
create a new folder is
incorrect.
A connection error has
occurred.
(The server does not exist,
cannot connect to the
network, etc.)
The user name and
password entered are
incon'ect.
How to deal with it
Check the network
environment.
Check the remaining
storage capacity of the CF
card.
Also, delete any
unnecessary files/folders
on the CF card.
Make sure the specified
file/folder exists on the CF
card.
Before specifying to delete
a file, make sure the file is
closed.
This error occurs when a
new folder that does not
exist is specified. Confinn
the new folder.
Make sure that the server is
running and that the
network environment is
functioning.
Make sure the user name
and password match the
ones registered on the
server.
26 iTroubleshooting
Page 27
Specifications
Input/output
Network lOBASE-T/lOOBASE-
TX (connection
speeds may differ,
depending on the
network environment)
Memory card slot CF Type II
USB Type A
General
Dimensions (including projecting parts)
135x32x95 mm
(5 Va X 1 7i6 X 3 74
inches) (W/H/D)
Mass Approx. 300 g
(10.6 oz.)
Power consumption
Operating temperature
Storage temperature
LED indicators Link (green)/
Cable length Max. 100 m
Approx, low
0 to +35‘^C
(+32 to +95°F)
(environment
conditions for display
in which BKM-FW50
is installed)
~10to +40°C
(+14to+104T)
Act (orange)
(Category 5)
Design and specifications are subject to
change without notice.
Specifications 27
Page 28
http ://www. Sony, net/
Sony Corporation
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