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User Manual
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Product Warning
eers™ can fail to customize properly if the units are stored in a
hot environment.
Store your unopened eers
™ tray in a cool environment, 10ºC (50F) to
24ºC (75F) for at least 3 hours prior to initial custom fitting.
Failure to follow these guidelines may compromise the initial fitting
process and void the warranty.
Once the eers
™ have been custom fitted to the user’s ears, there
are no special temperature considerations.
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2
Table of Contents
Thank you for choosing eers™ .................................................. 3
Performance, Comfort + Safety ................................................ 4
This Box Includes ................................................................ 5
Welcome to the SonoFit
™
Fitting Experience ................................ 7
About the Shaping Process ..................................................... 8
Before You Begin ................................................................. 9
How to Fit .........................................................................10
How to Care for Your eers
™
................................................... 16
How to Wear Your eers
™
........................................................17
Specifications ....................................................................19
Warnings .......................................................................... 20
Product Warranty ................................................................ 21
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3
Thank you for choosing eers
™
Our custom-fitted earphones provide an in-ear
acoustic seal that blocks out ambient noise while
creating a home theatre right inside your head.
Whether you’re in the studio, on stage, on a crowded
subway, at the airport, on the plane or in the comfort
of your own living-room, you can enjoy high-fidelity
sound without blasting the volume. You’re ready to
hear music the way it was meant to be heard.
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4
Performance, Comfort + Safety
High Performance Sound
Our eers™ Custom-Fitted Earphones deliver unparalleled isolation
from ambient noise and excellent acoustic coupling with the ear
for an enhanced listening experience.
Ultimate Personalized Comfort
Custom fitting is done instantly using the SonoFit™ Fitting System.
Medical grade silicone provides superb comfort for extended use and
a secure fit that ensures the earpiece will not fall out even during the
most intense activities.
Safe Listening
The eers
™
earphones isolates the sound you want to hear
from the noise you don’t want to hear, allowing you the ability to safely
listen at a fraction of your normal listening volume.
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5
7
2
What is Included in the Box:
SonoFit™ Fitting System:
Preloaded with 1 set
of Earphones
A
C
D
E F
B
8
3
4
6
9
5
1
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6
SonoFit™ Fitting System
Left Start Tab
Right Start Tab
Connector
(Right = Red, Left = Blue)
Retainer Ring
Earpiece
Wires
Earloop
Adjustable Band
In-line Microphone
1 User Manual and
1 Quick Fit Guide
1 Tube of Water-based
Fitting Lubricant
2 Earphone Faceplates
1 Carrying Pouch
1 Sanitizing Wipe
(located inside carry pouch)
1
2
3
4
5
6
7
8
9
Note: Please do not unnecessarily handle the earpieces before
they are shaped.
Avoid accidental activation. Do NOT touch any tabs when
exploring the SonoFit™ System
A
B
C
D
E
F
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Everything you need to create your eers™ is included in this kit.
The components of this fitting system are time sensitive, so once you
start the process, and unlock the fitting system, you will need to go
through all the quick and easy steps right away.
This process will take less than 10 minutes to complete, giving you
custom-fitted earphones almost instantly.
Let’s get started!
Welcome to the SonoFit™
Custom Fitting Experience
Note: If you would prefer to watch a video of the fitting experience
visit www.myeers.com/fitting. We are also available by phone:
USA / CANADA: 1-888-921-3317
INTERNATIONAL: +1-514-932-2828
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About the
Shaping Process
Custom-fitted earphones are
made possible by Sonomax’s
patented earpiece expansionsystem. A soft and completely
sealed silicone bladder, that
during the shaping process,
comfortably expands the
earpiece to the exact shape of
your ear canal. This technology
enables you to get professional,
custom-fitted earbuds in just
5 minutes.
During the shaping process,
silicone from the SonoFit
™
System only flows within the hermetically sealed bladder of the
earpiece. Do not worry, NOTHING ever touches your ear other than the
earpieces’ soft, hypoallergenic bladder. The silicone bladder has been
designed to be malleable to conform to the most complex ear canal
geometries, yet strong enough to hold over 12 times the maximum
volume of silicone used in the SonoFit
™
System.
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We recommend you read through all the steps completely to familiarize
yourself with the entire process.
• All hats, baseball caps, headbands, etc. should be removed before starting
the fitting process.
• You should tuck your hair behind your ears.
• It is okay to keep your eyeglasses on.
• Have a timer ready.
• We recommend having a mirror available to help you check the positioning
of the SonoFit
™
Fitting System.
WARNING: Do not proceed if you are experience ear pain / infection, have
had mastoid or any other ear canal surgery, currently have ear tubes or a
perforated eardrum.*
*Contact your medical practitioner before using this product.
Before You Begin
You are now ready to
begin the fitting process.
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10
Evenly spread a small amount of fitting
lubricant on both earpieces. Make sure to
avoid the center hole.
Note: Precise amount of lubricant is not critical,
just be sure to spread lubricant all around the
earpiece, except for the center hole.
Unlock both left & right sides of fitting
system by sliding tab fully upwards until
you hear a click sound.
Important: System is now unlocked, do not touch
Start Tabs to avoid accidental activation.
Slide open adjustable band of fitting
system to fit head size and check proper left
and right orientation. Red is right, Blue is left.
Slip earpieces fully into the center of
your ear canal. Tuck earloop behind your ears.
L
2
1
3+4
1
2
3
4
How to Fit
R
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Focus on a point straight in front
of you and keep your head straight.
Orient the fitting system so it sits vertically
centered on your head. Adjust fitting system
as needed to ensure a comfortable fit.
You can check in front of a mirror to see if
you have the system properly aligned.
Gently wiggle the earpieces (up and down,
side to side) to adjust them. You know
your ears the best, so be sure you feel the
system deeply inserted and centered.
DO NOT proceed until you are comfortable.
5
5
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This step will take 5 minutes.
You will need a timer ready.
A few tips to make a perfect pair of custom-fitted earphones:
- Do not talk or move your jaw. If you are chewing gum,
please dispose of it now.
- Keep your mouth slightly open and neutral.
- Abrupt movement may affect the quality of the fit.
It is very important to stay still, but relaxed and just
breathe normally.
What to expect in the next 5 minutes:
- When you flip the start tab it will make a click sound.
- You may feel expansion in your ears for the first 30-45 seconds.
- It may feel strange at first but not to worry as it is perfectly normal.
- You may hear the system working with a little ‘ping’ sound.
This is also normal.
About Shaping
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13
Now you’re ready to start the
shaping process.
Flip start tab completely forward until
you hear a click sound. Do this on both
right and left sides.
Start the timer for 5 min. Please
remember not to move your jaw or talk.
The earbud expansion is now in progress.
L
6
7
6
7
MINUTES
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Time’s up! Remove the fitting system
from your head.
A couple of things you will want to know:
- Ears are unique as fingerprints, so do
not be suprised by the unique shape of
your earbuds.
- Ear canals are also unique from each
other, so it is not unusual for the left and
right earpieces to look different from
each other—this is normal.
Use the wipe provided to gently clean the
earbuds before detaching them from
the SonoFit
™
System.
Grasp the earbuds by the retainer ring
and wiggle it off the connector until it
separates completely.
9
8
*
8
9
*
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15
10
If silicone tails remain on the earbud—
easily remove by pulling them until they
snap off.
Then simply snap-fit the faceplate to
the retainer ring of the earbud, and press
all the way around to ensure a tight seal.
The fitting process is now complete.
Note: It is OK to start using your new eers™ right
away, however, aggresive manipulation in the first
30 minutes may result in earpiece deformation.
Your eers™ are
ready to use!
10
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How to Care for Your eers
™
Taking good care of your eers™ will make them last longer and ensure
excellent sound quality.
1. Keep earphones as clean and dry as possible.
2. To clean earbuds, wipe with damp cloth, and mild soap or antiseptic
wipe, NEVER immerse in water.
3. If dirt builds up in the center hole, pinch or clean out, but not using
a sharp object that might damage your earbud.
4. Protect your earbuds by loosely wrapping wires around hand to avoid
tangling and store them in pouch provided.
5. Do not expose earphones to extreme temperatures.
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How to Wear Your eers
™
The earphone wires are labeled with
an “L” to indicate the left earphone and
an “R” to indicate the right.
For a perfect seal you can use the water
based fitting lubricant provided with the
kit. Make sure to avoid the center hole of
the earpiece.
or
Simply put the lubricant (or some water
droplets) on your finger to wet your ear canal
prior to insertion.
Slide the earloop over your ear. The wire
should run behind your ear.
B1
A
B2
C
A
B1
B2
C
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E
F
D
To insert, wiggle lubricated earbud straight in
or rotate forward and twist back.
WARNING: Before pressing play for the
first time, be sure to lower the volume
of your device.
Removing Your Earbuds:
Hold the faceplate of the earphone and gently
twist toward your nose and remove.
WARNING: Do not pull on the cable
to remove your earphones.
Using Your Inline Multifunctional Microphone:
Located on the back of the mic, the Send/End
button allows you to answer and disconnect
calls. Additional functionality is available, please
consult your smartphone owner’s manual.
D
E
F
!
!
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Specifications
Typical Weight:
Cable:
Connector:
Typical Nominal
Impedance:
Sensitivity:
Maximum Output Level:
Frequency Curve
Response:
PCS-150
approx. 15g (0.53 oz)
1.3m (50 in.) kink-resistant
3.5mm (1/8”) gold-plated
stereo jack
32 ohms
103 dB SPL /
100 mVrms @ 1 kHz
115 dB SPL
18 Hz – 16kHz
PCS-250
approx. 15g (0.53 oz)
1.3m (50 in.) kink-resistant
3.5mm (1/8”) gold-plated
stereo jack
90 ohms
106 dB SPL /
146 mVrms @ 1 kHz
120 dB SPL
20 Hz – 20 kHz
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Warnings
Warning: Avoid Hearing Damage
Your eers
™
Custom-Fitted Earphones have an acoustic seal—with this
seal, you are able to hear you music clearly, at much lower listening
levels. Insert your eers
™
and set your volume levels low and increase
as required.
Your ear can adapt over time to a higher volume of sound*, which may
sound normal but can be damaging to your hearing. Set your volume to
a safe level before that happens.
If you experience ringing in your ears, reduce the volume or discontinue
use of your portable device.
*All earphones may result in hearing loss if used at high volumes.
Sound Isolation Earphones
Important: The acoustic seal created by your eers
™
Custom-Fitted
Earphones may block out normal external noise and environmental
sounds, even when your device is set at low listening levels. As such, the
use of eers
™
while, for example, operating a vehicle or machinery, or while
bicycling or jogging may be dangerous and is illegal in some areas. Be
careful and attentive while doing any of the above. Stop listening to your
device while preforming any activities that require your full attention.
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Warranty
Product Warranty: 1 Year Limited
Sonomax Technologies Inc. (“Sonomax”) warrants the original consumer purchaser only
that the eers™ product (the “product”) is free in normal use of any defects in material
and workmanship for a period of one (1) year from the date of original purchase from a
Sonomax authorized distributor or reseller (the “product warranty period”). Sonomax will
repair or replace with the same or a comparable model (in Sonomax’s sole and absolute
discretion) a product that is or, with normal use, becomes defective, if returned within the
product warranty period. In order for this warranty to be valid, the consumer must provide
the original proof of purchase with the returned product, and must carefully repack the
product, preferably in its original package, insure its content, and send it, postage prepaid,
to the address stated below. This warranty does not apply and becomes void in case
of: (a) damage caused by use of the product with another device; (b) damage caused by
accident, abuse, mishandling, negligent use, misuse, accident, flood, fire, earthquake or
other external causes; (c) damage caused by operating the product outside the permitted
or intended uses described herein; (d) damage caused by service performed by anyone
who is not an authorized representative of Sonomax or a Sonomax Authorized Service
Provider; or (e) a product that has been modified to alter functionality or capability.
Fit Warranty: 14 Day Perfect Fit
Sonomax also warrants the original consumer purchaser only that the product will fit
comfortably, subject to the product having been fitted by the customer in accordance
with Sonomax’s instructions, for a period of fourteen (14) days from the date of original
purchase from a Sonomax authorized distributor or reseller (the “fit warranty period”).
Sonomax will replace such product if returned within the fit warranty period. In order for
this warranty to be valid, the consumer must provide the original proof of purchase with
the returned product, and must carefully repack the product, preferably in its original
package, insure its content, and send it, postage prepaid, to the address stated below.
This warranty does not apply and becomes void in case of: (a) improper installation; (b)
damage caused by accident, abuse, mishandling, negligent use, misuse, accident, flood,
fire, earthquake or other external causes; or (c) a product that has been modified in
any way.
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To the extent permitted by law, the foregoing warranties and remedies are exclusive and
in lieu of all other warranties, remedies and conditions, whether oral or written, statutory,
express or implied. As permitted by applicable law, Sonomax specifically disclaims any
and all statutory or implied warranties of merchantability and fitness for a particular
purpose and warranties against hidden or latent defects.
If Sonomax cannot lawfully disclaim statutory or implied warranties, then to the extent
permitted by law, all such warranties shall be limited in duration to the duration of the
express warranty and to the repair or replacement service as determined by Sonomax, in
its sole discretion.
No Sonomax reseller, agent, or employee is authorized to make any modification,
extension, or addition to this warranty. If any term is held to be illegal or unenforceable,
the legality or enforceability of the remaining terms shall not be affected or impaired.
Except as provided in this warranty and to the maximum extent permitted by law,
Sonomax is not responsible for any direct, special, incidental or consequential damages
resulting from any breach of warranty or condition, including but not limited to: loss of
use; loss of revenue; or any indirect or consequential loss or damage howsoever caused
including the replacement of equipment and property. The foregoing limitation shall
not apply to death or personal injury claims, or any statutory liability for intentional and
grossly negligent acts and/or omissions.
For consumers who are covered by consumer protection laws or regulations in their
country, state or province of purchase or, if different, their country, state or province
of residence, the benefits conferred by this warranty are in addition to all rights and
remedies conveyed by such consumer protection laws and regulations. This warranty
gives you specific legal rights. You may also have other rights that vary by country, state
or province. This limited warranty is governed by and construed under the laws of the
country, state or province in which the eers™ were purchased.
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Product Exchanges
DO NOT RETURN TO STORE.
Please contact us at info@myeers.com or call us for all product exchanges
and questions.
USA / CANADA: 1-888-921-3377
INTERNATIONAL:
+1-514-932-2828
For product returns, please follow the instructions given above for the
Product Warranty or the Fit Warranty, as the case may be, and send to:
Sonomax Technologies Inc.
c/o eers
™
RETURNS
8375 Mayrand St.
Montréal, Québec, H4P 2E2
Canada
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Sonomax Technologies Inc.,
8375 Mayrand St.,
Montréal, Québec H4P 2E2
Canada
USA / CANADA: 1-888-921-3377
INTERNATIONAL: 001-514-932-2828
www.sonomax.com
www.myeers.com
©2012 Sonomax Technologies Inc. All rights reserved.
U.S. Patents 6,754,357; 6,339,648; 7,418,105; 7,864,972.
“Sonomax®”, “sculpted eers™”, “eers™”, and “SonoFit™” are either trademarks
or registered trademarks of Sonomax Technologies Inc. in Canada and the U.S.A.
Made in China / Hergestellt in China / Fait en Chine / Gemaakt in China/ Fabbricato
in Cina / Hecho en China / Fabricado na China / Tillverkad i Kina / Produceret i Kina /
Laget i Kina / 中国制造 / 中国製
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