User’s Guide
for Echo™ Express SE
10
Gigabit Ethernet Thunderbolt™ Adapter
1
0
GbE
Contents
1 Introduction, System Requirements, Driver Information 1
2 Echo Express SE 10GbE Description 2
Echo Express SE 10GbE Exterior
Power Adapter
3 Software Installation 4
OS X Driver Download and Installation
4 Verifying Adapter Recognition Using System Report 5
Confirming Thunderbolt and the 10GbE Controller are Recognized
5 Basic Configuration Information 6
6 Tips, General Information, and Known Issues 7
Tips, General Information
Known Issues
7 Specifications, Precautions, FCC Compliance, and Support Information 8
Specifications
Safety Precautions
FCC Compliance
Contacting Customer Service
Visit Our Website
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Chapter 1 – Introduction, System Requirements, Driver Information
144.8
73.5
L S
Port 0
Introduction
Congratulations on your purchase! The Echo Express SE 10GbE
is a Thunderbolt-to-10 Gigabit Ethernet (10GbE) adapter that
enables you to connect your iMac
MacBook Pro with a Thunderbolt port to 10GbE infrastructure.
Connection of the Echo adapter to your computer requires a
single Thunderbolt cable, while connection to requires the use of
an LC/LC fiber optic cable.
The Echo adapter works in concert with your computer, turning
on only when connected to your computer and the computer
turned on. When your computer is turned off or sleeping, the
Echo adapter turns off automatically to save energy.
®
, Mac® mini, MacBook® Air, or
System Requirements
The Echo adapter requires the following to operate:
• Mac computer with a Thunderbolt port
• OS X 10.6.8 or later
• Thunderbolt cable
• LC/LC ber optic cable
Driver Information
The driver that enables the 10GbE adapter card inside the Echo
adapter to work with your computer must be downloaded from
Sonnet’s Website; instructions follow.
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Chapter 2 – Echo Express SE 10GbE Description
L S
Echo Express SE 10GbE Exterior
1 – Power Indicator
This indicator lights when the Echo adapter is powered, the
Thunderbolt cable between the adapter and your computer
is plugged in securely, and the computer powered on. Note
that if the Echo adapter is connected to another Thunderbolt
device instead of directly to the computer, every other
Thunderbolt device connected between the computer and
Echo adapter must also be powered on before the Echo
adapter’s power indicator will light up
2 – 10 Gigabit Ethernet (10GbE) Port
Connect a fiber optic cable with LC-type connectors between
this port and the switch’s 10GbE port
Port 0
3 – Link and Firmware Indicators
The green LED (labeled “L“) lights steadily to indicate that
a link is established between the Echo adapter and another
10GbE device, while the amber LED (labeled “S”) confirms
that the EEPROM/driver firmware has been successfully
loaded by flashing two short and close blinks per second
4 – 12VDC Socket
Connect the included DC power adapter between this socket
and the included power cord
5 – Thunderbolt Ports
Connect a Thunderbolt cable between either of these ports
and your computer’s (or intermediate device’s) Thunderbolt
port; the open port may be used to connect another
Thunderbolt device
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Chapter 2 – Echo Express SE 10GbE Description
Power Adapter
1 – Power Adapter
Connect this to the Echo adapter’s
12VDC socket. Note that the power
indicator on top lights when the
adapter is connected to AC power
2 – Power Cord
Connect this between a power outlet
and the power adapter. Note that
the power cord included with your
product may appear different than
the one pictured here, depending on
where the product was purchased
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Chapter 3 – Software Installation
You must install software in order for your computer to support
this Echo adapter.
OS X Driver Download and Installation
This section describes the download and installation of the driver
required to support the 10GbE controller in the Echo adapter.
1. Launch a Web browser and go to www.sonnettech.
com/support, and then click the Downloads, Manual, &
Knowledgebase link.
2. On the Support Categories page, click the Thunderbolt
Product link, and then click the Echo Express SE 10GbE link.
3. On the Echo Express SE 10GbE page, click the Driver link,
and then click the Download Now button next to “Echo
Express SE 10GbE/Presto 10GbE Software (OS X)”; the
software will be downloaded.
4. Double-click the sonnet_10gbe_installer_x.x.dmg (x.x is the
version) file; the file will expand and a new window will
open.
5. Double-click the Sonnet 10Gb Ethernet Installer x.x.pkg file
to launch the driver installer.
6. When the Welcome to the Sonnet 10 Gigabit Ethernet Installer
window appears, click Continue.
7. When the Important Information window appears, read the
information, and then click Continue.
Support Note: The release notes contain information
regarding the configuration of the driver to enable LRO
(Large Receive Offload) to improve performance in certain
situations. Refer to this read me for specific information.
8. When the Software License Agreement window appears, read
the agreement, click Continue, and then click Agree.
9. When the Standard Install window appears, click Customize
to change the items installed if necessary, change the
location or accept the default installation location, and then
click Install.
10. When asked to do so, enter the Administrator password, and
then click Install Software; the software is installed.
11. When the next window appears, click Restart to restart your
system and finish the driver installation.
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Chapter 4 – Verifying Adapter Recognition Using System Report
Confirming Thunderbolt and the 10GbE Controller
are Recognized
1. With the Echo adapter powered and connected to the
computer, turn on the computer. Note that if there are
any other Thunderbolt devices connected between the
Echo adapter and your computer, they must also be
powered for you to perform the following steps.
2. From the Apple menu, select About This Mac; the
System Information application will launch.
3. When the About This Mac window opens, click More
Info; a summary of specifications will appear.
4. Click System Report; a full report window will appear.
5. In the System Report window, click Thunderbolt under
the Hardware header in the left column (Figure 1).
6. In the top right column under the Thunderbolt Device
Tree header, you will see the computer listing, with
“Echo Express SE” appearing below it (Figure 1).
Support Note: If you do not see “Echo Express SE”
listed, disconnect and reconnect the Thunderbolt
cable between the computer and Echo Express SE. Note
that it is not necessary to shut down the computer before
disconnecting and reconnecting the cable.
7. Click PCI Cards under the Hardware header in the left
column (Figure 2).
8. At the top of the right column, the installed 10GbE card
is listed, identified as an Ethernet Controller; detailed
information appears below. You will see “Yes” next to
Driver Installed and Tunnel Compatible (Figure 2).
Figure 1
Figure 2
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Chapter 5 – Basic Configuration Information
Listed below are the basic steps necessary to configure the
Echo adapter’s 10GbE adapter for use with your computer.
1. With the Echo adapter connected to your computer
and 10GbE infrastructure, open System Preferences, and
then click Network.
2. In the Network preferences panel, click the Echo
adapter’s 10GbE adapter (identified as Thunderbolt
Ethernet Slot x) in the left panel, and then configure
the settings.
3. When you’ve finished changing the settings, click
Apply. For additional information on configuring
settings, refer to Mac Help (Help > Mac Help from the
Finder) and www.apple.com/support; type “network,
ethernet” to display various articles.
Figure 3
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Chapter 6 – Tips, General Information, and Known Issues
TIPS, GENERAL INFORMATION
Keeping the Adapter Cool
With its optimized airflow design and automatic, temperaturecontrolled fan providing cooling at all times, the Echo adapter
provides adequate cooling the 10GbE card inside. Do not block any
of the vents while the adapter is operating! Otherwise, the card and
other components may overheat
Hot-Plugging the Echo Adapter
You may connect and disconnect the Thunderbolt cable between
the Echo adapter and your computer while your computer is on
Connecting Additional Thunderbolt Devices
You may connect the Echo adapter plus up to five additional
Thunderbolt devices, (including the Apple Thunderbolt Display)
in a daisy chain connected to the computer
No Power Switch, and No Need to Unplug the Power Adapter
Because the Echo adapter automatically powers on and off with
the computer to which it’s connected, there’s no power switch on
the adapter, nor is there any need to disconnect the power cable
under normal use
Power Indicator Operation
Because the Echo adapter powers on and off with the computer
to which it’s connected, its power indicator only lights when the
computer is on, and turns off when the computer is sleeping
or powered off. Note that the power adapter’s power indicator
remains lit as long as it is connected to a live power outlet
KNOWN ISSUES
Some Devices’ Performance May be Affected by Where They
Are Connected in a Thunderbolt Chain
However small, the Thunderbolt interface introduces latency to
a device chain. If you add additional Thunderbolt devices to the
chain, you may need to experiment with which device works
better closer or farther to the computer in the chain
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Chapter 7 – Specifications, Precautions, FCC Compliance, and Support Information
Specifications
External Connectors Two Thunderbolt
One SFP+
12V Power
Power Adapter Input: 100-240V AC 1.6A, 50-60 Hz
Output: 12V@5.0A (60W)
Dimensions WxDxH: 5.7 x 8.8 x 2.9 in.
(14.5 x 22.3 x 7.4 cm)
Weight 2.6 lbs.
(1.18 kg)
Operating Temperature 0˚ C to 35˚ C (32˚ F to 95˚ F)
RoHS Compliant Yes
Warnings
Always follow the basic warnings listed here to avoid the risk of
serious injury or death from electrical shock, short-circuiting, fire,
and other hazards. These warnings include, but are not limited to:
• Do not open the Echo Express SE 10GbE adapter or remove
its cover under any conditions. There are no user serviceable
parts inside. Breaking the seals and removing the cover will
void the warranty!
Contacting Sonnet Customer Service
USA Customers
The Sonnet Web site located at www.sonnettech.com has the
most current support information and technical updates. Before
you call Sonnet Customer Service, please check our Web site for
the latest updates and online support files, and check this User’s
Guide for helpful information. When you call Sonnet Customer
Service, have the following information available so our customer
service staff can better assist you:
• Product name
• Date and place of purchase
• Computer model
• Operating system version
• Software/rmware versions
If further assistance is needed, please contact Sonnet Customer
Service at:
Tel : 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
E-mail: support@sonnettech.com
For Customers Outside the USA
For support on this product, contact your reseller or local
distributor.
• Do not attempt to modify the enclosure. If this device appears
to be malfunctioning, contact your reseller or local distributor
• Do not drop the chassis; dropping or mishandling the chassis
may result in a malfunction leaving the product inoperable
• Do not expose the device to rain, use it near water or containers
that contain liquids which might spill into any openings, or in
damp or wet conditions
• If unusual smells, sounds, or smoke come from the device, or if
liquids enter it, switch it off immediately and unplug it from the
electrical outlet
• Follow the instructions in this manual carefully; contact your
reseller or local distributor for additional advice not covered in
this User’s Guide
FCC Compliance
Echo Express SE 10GbE complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: This device
may not cause harmful interference, AND this device must accept
any interference received, including interference that may cause
undesired operation.
Visit Our Website
For the most current product information and online support
files, visit the Sonnet Website at www.sonnettech.com/support/.
Register your product online at http://registration.sonnettech.com
to be informed of future upgrades and product releases.
©2012 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Creativity Stored Here, Simply Fast, the Simply Fast logotype, Echo, and Presto are trademarks
of Sonnet Technologies, Inc. iMac, Mac, the Mac logo, MacBook, and OS X are trademarks of Apple Inc., registered in the United States and other countries. Thunderbolt and the
Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries. Other product names are trademarks of their respective owners. Product specifications
subject to change without notice. Printed in the USA. UG-ECHO-EXP-SE10G-E-A-092412
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