Sonnet Technologies R400Q User Manual

FUSION
4-Bay Serial ATA Rackmount Drive Enclosure with Quad Interface
R
400
Q
User’s Guide
Windows
Fusion R400Q Specifications and Features
Drive Presence LED
(Bay 1)
Power LED
Drive Presence LED
(Bay 2)
Drive Presence LED
(Bay 3)
Drive Presence LED
(Bay 4)
FireWire 800
FireWire® 400
Connector
1 2 3 4
Drive Activit y
LEDs (numbers
indicate bays)
Host
Communication
LED
Power switch
Connector
FireWire 800
Connector
Drive Tray
(Bay 1)
Drive Activit y LED
(Bay 1)
Mini-USB
Connector
eSATA
Connector
(SATA IN)
Drive Tray
(Bay 2)
Drive Activit y LED
(Bay 2)
eSATA
Connector
(SATA OUT)
Figure 1
Figure 2
Drive Tray
(Bay 3)
Drive Activit y LED
(Bay 3)
Power Cable
Connector
Drive Tray
(Bay 4)
Drive Activit y LED
(Bay 4)
Specifications
Compatibility Compatible with Mac
Interface Connectors eSATA, 2x FireWire 800, FireWire 400, Mini-USB
Drives Supported 3 & 1.5 Gb/s Serial ATA
Data Transfer Speed Up to 220MB/s, depending on interface used and configuration
OS Support Platform independent
Power Supply 100–240V, 50–60Hz
Operating Temperature 32˚ C to 95˚ F (0˚ C to 35˚ C)
Dimensions (WxDxH) 17 x 16.5 x 1.75 in. (43,8 x 41,9 x 4,4cm)
Weight 15 lbs. (6,6 kg)
Package Contents Disk enclosure, four 3.5" drive trays, drive mounting screws, tube of threadlocker, four adhesive-backed feet,
power cord, 6-inch eSATA cable, 2-meter locking eSATA cable, 2-meter FireWire 800 cable, 2-meter FireWire 400
cable, 2-meter USB cable, User’s Guide
®
, Windows®, and Linux® computers with compatible interface
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Safety Precautions and Disclaimers
SAFETY PRECAUTIONS
Please read this section carefully before proceeding. These precautions explain the correct and safe use of this device, thereby helping to prevent injury to you or others, and also help you to minimize the risk of damaging the device.
Warnings
Always follow the basic warnings listed here to avoid the risk of serious injury or death from electrical shock, short-circuiting, fire, and other hazards. These warnings include, but are not limited to:
• With the exception of the user-swappable parts, do not attempt to disassemble or modify the enclosure. If this device appears to be malfunctioning, contact your reseller or local distributor.
• Do not drop the enclosure or any of its drive modules; dropping or mishandling of the enclosure or drive modules may result in a malfunction.
• Do not insert your fingers or foreign objects inside the enclosure; take particular care when small children are present.
• Do not expose the device to rain, use it near water or containers that contain liquids which might spill into any openings, or in damp or wet conditions.
• If unusual smells, sounds, or smoke come from the device, or if liquids enter it, switch it off immediately and unplug it from the electrical outlet.
• Follow the instructions in this manual carefully; contact your reseller or local distributor for additional advice not covered in this User’s Guide.
DISCLAIMERS
Creating RAID Volumes Using Windows: Creating RAID volumes under Windows requires dynamic disk storage, a formatting option available with Windows Server 2008 R2, Windows Server 2003 SP1, Windows 7 Professional, Enterprise, or Ultimate (32- and 64-bit versions), Windows Vista Enterprise or Ultimate (32- and 64-bit versions), or Windows XP Professional (32- and 64-bit versions).
DISCLAIMERS (continued)
Drive Usage: Sonnet Technologies has qualified the hard drives listed below for use in Fusion R400Q storage systems. These drives were chosen for their superior performance, error handling, and reliability characteristics, especially when used in RAID groups. One important difference between these drives and standard hard drives is how quickly each handles read errors—these qualified drives attempt to recover from errors for just a few seconds, while standard hard drives may take minutes. Because RAID controller cards and software-based RAID schemes allow only a very short time for drives to recover before dropping them from the RAID group, hard drive manufacturers recommend against using standard hard drives in RAID storage systems. The hard drives qualified by Sonnet also feature improved vibration characteristics that influence and support storage reliability. We recommend the use of these Enterprise/RAID edition hard drives and select, Sonnet certified desktop hard drives in your Fusion storage system to ensure system reliability and performance. STANDARD DRIVES MAY NOT BE SUPPORTED AND MAY DEGRADE SYSTEM RELIABILITY AND PERFORMANCE. Check the Sonnet Web site for the latest list of qualified hard drives.
500GB Models
• Hitachi Deskstar E7K500, # HDS725050KLA360
• Hitachi Ultrastar A7K1000, # HUA721050KLA330
• Maxtor MaXLine Pro 500, # 7H500F0
• Samsung Spinpoint F RAID, # HE502IJ
• Seagate Barracuda ES, # ST3500630NS
• Seagate Barracuda ES.2, # ST3500320NS
• Western Digital RE3 Enterprise, # WD5002ABYS
750GB Models
• Hitachi Ultrastar A7K1000, # HUA721075KLA330
• Samsung Spinpoint F RAID, # HE753LJ
• Seagate Barracuda ES, # ST3750640NS
• Seagate Barracuda ES.2, # ST3750330NS
• Western Digital, RE3 Enterprise, # WD7502ABYS
1TB Models
• Hitachi Ultrastar A7K1000, # HUA721010KLA330
• Samsung Spinpoint F RAID, # HE103UJ
• Seagate Barracuda ES.2, # ST31000340NS
• Western Digital, RE3 Enterprise, # WD1002FBYS
(1)
(1)
(1)
In order to create RAID volumes larger than 2TB, you must do one of the following:
• Span (link together in a virtual chain) the volumes, and then format them as NTFS.
• Use GPT formatting. Note that drives and volumes with GPT formatting are not visible to any version of Windows XP Professional, nor to the 32-bit version of Windows Server 2003 SP1.
1.5TB Models
• Seagate Barracuda 7200.11, # ST31500341AS
(2)
2TB Models
• Hitachi Ultrastar DK7SAA200, # HUA722020ALA330
• Western Digital RE4-GP, # WD2002FYPS
(1) Only Seagate ES.2 drives with firmware versions SN06 and newer
compatible. Seagate ES.2 drives with firmware versions SN03, SN04, or SN05 are NOT compatible.
(2) Only Seagate Barracuda 7200.11 1.5TB drives with firmware versions
SD1B and newer compatible.
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Drive Installation and Enclosure Setup
1. Remove the Fusion R400Q from its packaging, and place it on a
flat, level surface.
2. If you intend to place the Fusion enclosure on a desktop or other
flat surface, attach the included adhesive-backed feet to the bottom of the enclosure (Figure 3).
3. If you intend to use the Fusion enclosure in a rack, install the
Sonnet rack slide set (or equivalent), sold separately:
FUS-RSS-P for 17–21.5" deep racks
FUS-RSS-S for 23–26.5" deep racks
FUS-RSS for 27–30.5" deep racks
FUS-RSS-L for 29–32.5" deep racks
4. Push a lever release button in until the lever pops out, and then
pull the lever toward you to slide out and remove the drive tray (Figure 4).
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity; avoid working in carpeted areas. Handle hard drives only by their edges and avoid touching connector traces and component pins.
lever release
lever
Figure 3
button
Figure 4
foot
drive module
5. Remove a SATA drive from its packaging and set it in on a flat, level surface with the label side down. Open the supplied tube of threadlocker and apply a single drop to each of the four screw holes on the bottom of the drive (Figure 5).
6. Turn the drive tray upside down and lay it on top of the drive, with the back of the tray facing toward the drive’s connectors (Figure 6).
connectors
screw hole
screw hole
threadlocker
screw hole
screw hole
Figure 5
drive tray
drive
Figure 6
4
Drive Installation and Enclosure Setup
WARNING: When securing the trays to the hard drives, you
must verify the screw heads are flush with the tray. Otherwise, a screw may catch on the tray below and prevent you from removing the tray from the enclosure.
7. Using four of the supplied screws, secure the drive tray to the drive; tighten each screw to secure the tray snugly to the drive; do not overtighten the screws (Figure 7).
8. Carefully slide the drive module into the enclosure until its lever starts to close, and then push the lever in until it clicks to secure the drive module inside the enclosure (Figure 8).
screw
screw
drive tray
screw
screw
Figure 7
WARNING: When inserting drive modules into the enclosure,
do not force the levers closed. If a lever does not close easily,
remove and reinsert the module, and then push the lever in again.
9. Repeat steps 4-8 for additional drives.
10. Install the Fusion R400Q into the rack or onto the desktop on which it will reside.
Connect Fusion R400Q to SATA Host Controller
This section describes the connection of the Fusion R400Q to your computer’s SATA host controller card. If you intend connect the R400Q to a USB or FireWire port on your computer, skip to the next page. Note: Your Fusion R400Q’s port layout may be different than what is pictured in this guide.
1. Connect the supplied locking eSATA data cable between the SATA IN port on the enclosure and the SATA host controller in your computer; verify the connectors are plugged in securely (Figure 9).
2. Connect the supplied power cable between the Fusion R400Q and a grounded wall outlet or power strip; verify the cable is
plugged in securely.
push lever
until it clicks
Figure 8
Figure 9
push tray in
until the lever
starts to close
eSATA data cable
3. Push the power switch on the front of the enclosure to the on position, and then power on your computer.
4. Format the drives installed in the Fusion R400Q according to your needs; refer to your operating system software’s guide or help section for more information.
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Drive Installation and Enclosure Setup
Connect Fusion R400Q to FireWire or USB Port
This section describes the connection of the Fusion R400Q to your computer’s FireWire or USB ports. If you intend connect the R400Q to your computer’s SATA host controller card, go back to the previous section. Note: Your Fusion R400Q’s port layout may be different than what
is pictured in this guide
1. Connect the supplied 6" eSATA cable between the SATA OUT and SATA IN connectors on the back of the enclosure (Figure 10).
eSATA jumper cable
2. Connect any one of the supplied USB or FireWire cables between the appropriate ports on the enclosure and host computer; verify the connectors are plugged in securely (Figure 11).
3. Connect the supplied power cable between the Fusion R400Q and a grounded wall outlet or power strip; verify the cable is
plugged in securely.
4. Push the switch on the front of the enclosure to the on position, and then power on your computer.
5. Format the drives installed in the Fusion R400Q according to your needs; refer to your operating system software’s guide or help section for more information.
Figure 10
FireWire cable (example)
Figure 11
6
Tips and Additional Information
Tips
This section covers some common sense tips for using the Fusion R400Q enclosure.
Hot-swapping drives: Fusion R400Q supports drive hot-swapping*, enabling you to exchange a drive or a set of drives without having to shut down your computer. This does not mean you can simply pull out a drive at any time; you must follow the procedures below or you may lose data in the process.
• Before removing a drive module, you must put away (“eject”,
“unmount”, “dismount”) the drive volume. For Mac OS users, simply drag the drive icon associated with the drive(s) you wish to remove to the eject icon on the dock (or trash can on the desktop). Windows users may left-click on the eject icon in the taskbar for the drive they wish to eject.*
• If you remove a drive module from the Fusion R400Q that was
part of a RAID set, you should power off the enclosure before reinserting the drive module. Once the module is secured, power on the enclosure again; this will ensure that the RAID set will mount properly.
* Windows does not provide hot swap support for drives (drive
enclosures) connected to a SATA host controller card installed in a desktop PC or server. Windows users with a desktop PC or server who require hot swap capability should connect Fusion R400Q to their computer via FireWire or USB.
Contacting Sonnet Customer Service
USA Customers
The Sonnet Web site located at www.sonnettech.com has the most current support information and technical updates. Before you call Sonnet Customer Service, please check our Web site for the latest updates and online support files, and check this User’s Guide for helpful information. When you call Sonnet Customer Service, have the following information available so our customer service staff can better assist you:
• Product name
• Date and place of purchase
• Hard drive model(s)
• Computer model
• Operating system
• Software/firmware versions
If further assistance is needed, please contact us at:
Sonnet Customer Service: Online Service Form: http://serviceform.sonnettech.com Tel: 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
Fax: 1-949-457-6349 E-mail: support@sonnettech.com
For Customers Outside the USA
For support on this product outside the USA, contact your reseller or local distributor.
Connections:
If you experience issues where a drive or volume does not appear on your computer, or you see an error message stating a drive is missing when you have the drives configured as a RAID set, the cause may be as simple as a loose connector.
• If you do experience any trouble, disconnect the data cables
and reconnect them one at a time, making sure each one “clicks” in place.
Whenever the Fusion R400Q is connected to your computer
via FireWire or USB, the supplied 6" eSATA cable must be connected from the SATA out port to the SATA IN port on the back of the enclosure. If you do not have the cable
connected between the two eSATA ports, no data will pass between the FireWire or USB connections and hard drives.
Fusion R400Q supports only one interface at a time. Do not
connect more than one cable at a time between the enclosure and computer; no damage will occur, but only one interface will function.
Visit Our Web Site
For the most current product information and online support files, visit the Sonnet Web site at www.sonnettech.com/support/. Remember to register your product online at http://registration. sonnettech.com to be informed of future upgrades and product releases.
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©2010 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, Creativity Stored Here, and Fusion are trademarks of Sonnet Technologies, Inc. FireWire, Macintosh, Mac, the Mac logo, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. Printed in the USA. UG-FUS-R4Q-0TB-E-G-041210
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