Sonnet Technologies R400P User Manual

™

For

FUSION

4-Drive Serial ATA Rackmount Storage System with Port Multiplier

R

400

P

User’s Guide

Windows

Fusion R400P Specifications and Features

Drive Presence LED

(Bay 1)

Power LED

Drive Presence LED

(Bay 2)

Drive Presence LED

(Bay 3)

Drive Presence LED

(Bay 4)

Power switch

Drive Module

(Bay 1)

Drive Activit y LED

(Bay 1)

Host Communication

LED

4 3 2 1

Drive Activit y

LEDs (numbers

indicate bays)

Drive Activit y LED

(Bay 2)

eSATA

Port

Drive Module

(Bay 2)

Figure 1

Figure 2

Drive Module

(Bay 3)

Drive Activit y LED

(Bay 3)

Power Cable

Connector

Enclosure Specifications

Compatibility Compatible with Mac, Windows, and Linux computers with eSATA host controller

Drive Module

(Bay 4)

Drive Activit y LED

(Bay 4)

Interface Connectors eSATA

Drives Supported 3 & 1.5 Gb/s Serial ATA

Data Transfer Speed Up to 220MB/s, depending on drives used and configuration

OS Support Platform independent

Power Supply 100–240V, 50–60Hz

Operating Temperature 32˚ C to 95˚ F (0˚ C to 35˚ C)

Dimensions (WxDxH) 17 x 16.5 x 1.75 in. (43,8 x 41,9 x 4,4cm)

Weight (with drives) 21.1 lbs. (9,6 kg)

Package Contents Disk enclosure, four 3.5" drive modules, four adhesive-backed feet, power cord, 2-meter locking eSATA cable,

User’s Guide

2

Safety Precautions and Disclaimers

SAFETY PRECAUTIONS

Please read this section carefully before proceeding. These
precautions explain the correct and safe use of this device,
thereby helping to prevent injury to you or others, and also help
you to minimize the risk of damaging the device.

Warnings

Always follow the basic warnings listed here to avoid the risk of
serious injury or death from electrical shock, short-circuiting, fire,
and other hazards. These warnings include, but are not limited to:

• With the exception of the user-swappable parts, do not attempt
to disassemble or modify the enclosure. If this device appears to
be malfunctioning, contact your reseller or local distributor.

• Do not drop the enclosure or any of its drive modules;
dropping or mishandling of the enclosure or drive modules
may result in a malfunction.

• Do not insert your fingers or foreign objects inside the enclosure;
take particular care when small children are present.

• Do not expose the device to rain, use it near water or containers
that contain liquids which might spill into any openings, or in
damp or wet conditions.

• If unusual smells, sounds, or smoke come from the device, or if
liquids enter it, switch it off immediately and unplug it from the
electrical outlet.

• Follow the instructions in this manual carefully; contact your
reseller or local distributor for additional advice not covered in
this User’s Guide.

DISCLAIMERS

Creating RAID Volumes Using Windows:
Creating RAID volumes under Windows requires dynamic disk
storage, a formatting option available with Windows Server
2008 R2, Windows Server 2003 SP1, Windows 7 Professional,
Enterprise, or Ultimate (32- and 64-bit versions), Windows Vista
Enterprise or Ultimate (32- and 64-bit versions), or Windows XP
Professional (32- and 64-bit versions).

DISCLAIMERS (continued)

Drive Usage:
Sonnet Technologies has qualified the hard drives listed below for
use in Fusion R400P storage systems. These drives were chosen
for their superior performance, error handling, and reliability
characteristics, especially when used in RAID groups. One
important difference between these drives and standard hard
drives is how quickly each handles read errors—these qualified
drives attempt to recover from errors for just a few seconds,
while standard hard drives may take minutes. Because RAID
controller cards and software-based RAID schemes allow only
a very short time for drives to recover before dropping them
from the RAID group, hard drive manufacturers recommend
against using standard hard drives in RAID storage systems. The
hard drives qualified by Sonnet also feature improved vibration
characteristics that influence and support storage reliability. We
recommend the use of these Enterprise/RAID edition hard drives
and select, Sonnet certified desktop hard drives in your Fusion
storage system to ensure system reliability and performance.
STANDARD DRIVES MAY NOT BE SUPPORTED AND MAY
DEGRADE SYSTEM RELIABILITY AND PERFORMANCE. Check
the Sonnet Web site for the latest list of qualified hard drives.

500GB Models

• Hitachi Deskstar E7K500, # HDS725050KLA360

• Hitachi Ultrastar A7K1000, # HUA721050KLA330

• Maxtor MaXLine Pro 500, # 7H500F0

• Samsung Spinpoint F RAID, # HE502IJ

• Seagate Barracuda ES, # ST3500630NS

• Seagate Barracuda ES.2, # ST3500320NS

• Western Digital RE3 Enterprise, # WD5002ABYS

750GB Models

• Hitachi Ultrastar A7K1000, # HUA721075KLA330

• Samsung Spinpoint F RAID, # HE753LJ

• Seagate Barracuda ES, # ST3750640NS

• Seagate Barracuda ES.2, # ST3750330NS

• Western Digital, RE3 Enterprise, # WD7502ABYS

1TB Models

• Hitachi Ultrastar A7K1000, # HUA721010KLA330

• Samsung Spinpoint F RAID, # HE103UJ

• Seagate Barracuda ES.2, # ST31000340NS

• Western Digital, RE3 Enterprise, # WD1002FBYS

(1)

(1)

(1)

In order to create RAID volumes larger than 2TB, you must do
one of the following:

• Span (link together in a virtual chain) the volumes, and then
format them as NTFS.

• Use GPT formatting. Note that drives and volumes with GPT
formatting are not visible to any version of Windows XP
Professional, nor to the 32-bit version of Windows Server 2003
SP1.

1.5TB Models

• Seagate Barracuda 7200.11, # ST31500341AS

(2)

2TB Models

• Hitachi Ultrastar DK7SAA200, # HUA722020ALA330

• Western Digital RE4-GP, # WD2002FYPS

(1) Only Seagate ES.2 drives with firmware versions SN06 and newer com-

patible. Seagate ES.2 drives with firmware versions SN03, SN04, or SN05
are NOT compatible.

(2) Only Seagate Barracuda 7200.11 1.5TB drives with firmware versions

SD1B and newer compatible.

3

Drive Installation and Enclosure Setup

1. Remove the Fusion R400P from its packaging, and place it on a

flat, level surface.

2. If you intend to use the Fusion enclosure on a desktop or other

flat surface, attach the included adhesive-backed feet to the
bottom of the enclosure (Figure 3).

3. If you intend to use the Fusion enclosure in a rack, install the

Sonnet rack slide set (or equivalent), sold separately:

• FUS-RSS-P for 17–21.5" deep racks

• FUS-RSS-S for 23–26.5" deep racks

• FUS-RSS for 27–30.5" deep racks

• FUS-RSS-L for 29–32.5" deep racks

Support Note: It is possible that the drive modules may have

shifted during shipping. To ensure good connections between
the drives and their connectors, remove and reinstall each drive module
before powering on the enclosure.

4. Push a lever release button in until the lever pops out, and then
pull the lever toward you to slide out and remove the drive
module (Figure 4).

WARNING: When inserting the drive trays into the enclosure,

do not force the lever closed. If the lever does not close

easily, remove and reinsert the tray, and then push the lever in again.

lever release

lever

Figure 3

button

Figure 4

foot

drive module

5. Carefully slide the drive module into the enclosure until its lever
starts to close, and then push the lever in until it clicks to secure
the drive module inside the enclosure (Figure 5).

6. Repeat steps 4 and 5 for the remaining drives.

7. Install the Fusion R400P into the rack or onto the desktop on
which it will reside.

Connect Fusion R400P to SATA Host Controller

1. Connect the supplied eSATA data cable between the eSATA ports
on the enclosure and the SATA host controller in your computer;
verify the connectors are plugged in securely (Figure 6).

2. Connect the supplied power cable between the Fusion R400P
and a grounded wall outlet or power strip; verify the cable is

plugged in securely.

3. Push the power switch on the front of the enclosure to the on
position, and then power on your computer.

4. Depending on your needs (or operating system used), you
may need to reformat the drives installed in the Fusion R400P
enclosure; refer to your operating system’s software guide or help
section for more information.

push lever

until it clicks

eSATA data cable

Figure 5

Figure 6

push tray in

until the lever

starts to close

4

Tips and Additional Information

This section covers some common sense tips for using the Fusion
R400P enclosure.

Changing Drive Formats:

The drives included with Fusion R400P are Mac OS Extended­formatted, and configured as a single RAID Level 0 set. If you
need to change the configuration, use the operating system
software tools to reformat and reconfigure the drives. For Mac
users, use Disk Utility; for Windows users, use Disk Management.

Hot-swapping drives:
When connected to a Mac running Mac OS X, Fusion R400P
supports drive hot-swapping*, enabling you to exchange a drive

or a set of drives without having to shut down your computer.
This does not mean you can simply pull out a drive at any time;
you must follow the procedures below or you may lose data in
the process.

• Before removing a tray, you must put away (“eject”,

“unmount”, “dismount”) the drive volume. Simply drag the
drive icon associated with the drive(s) you wish to remove to
the eject icon on the dock.

• If you remove a drive module from the Fusion R400P with a

module that was part of a RAID set, you should power off the
enclosure before reinserting the module. Once the module is
secured, power on the enclosure again; this will ensure that the
RAID set will mount properly.

Contacting Sonnet Customer Service

USA Customers

The Sonnet Web site located at www.sonnettech.com has the
most current support information and technical updates. Before
you call Sonnet Customer Service, please check our Web site for
the latest updates and online support files, and check this User’s
Guide for helpful information. When you call Sonnet Customer
Service, have the following information available so our customer
service staff can better assist you:

• Product name

• Date and place of purchase

• Hard drive model(s)

• Computer model

• Operating system

• Software/firmware versions

If further assistance is needed, please contact us at:

Sonnet Customer Service:
Online Service Form: http://serviceform.sonnettech.com
Tel: [phone]

(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)

Fax: [phone]
E-mail: [e-mail]

For Customers Outside the USA

For support on this product outside the USA, contact your reseller
or local distributor.

* Windows does not provide hot swap support for drives (drive

enclosures) connected to a SATA host controller card installed in a
desktop PC or server.

Connections:

If you experience issues where a drive or volume does not appear
on your computer, or you see an error message stating a drive is
missing when you have the drives configured as a RAID set, the
cause may be as simple as a loose connector, or a drive module
that is not fully seated.

• If you do experience any trouble, disconnect the data cables

and reconnect them one at a time, making sure each one
“clicks” in place.

• Check the drive presence indicator LEDs on the front of the

enclosure. If the LEDs are not lit on one of the bays, remove
and reinsert the drive module.

Visit Our Web Site

For the most current product information and online support
files, visit the Sonnet Web site at www.sonnettech.com/support/.
Remember to register your product online at http://registration.
sonnettech.com to be informed of future upgrades and product
releases.

5

©2010 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, Creativity Stored Here, and Fusion are trademarks of Sonnet Technologies, Inc. Macintosh, Mac, the
Mac logo, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without
notice. Printed in the USA. UG-FUS-R4P-WD-E-C-041210