Sonnet Technologies QR User Manual

For Windows
FUSION
4-Drive Hardware RAID 5 SATA Disk Enclosure with Quad Interface
QR
User’s Guide
Contents
1 Fusion QR Features 1
2 Drive Installation and Enclosure Setup 2
Install Drives Connect the Fusion QR to Computer and Power Outlet
3 Drive Mode Descriptions 5
4 Drive Mode Configuration Instructions 7
Initial Drive Mode Configuration Change Drive Mode
5 Drive Formatting Instructions 8
OS X Users’ Instructions Windows Users’ Instructions
6 Status LED Indications 9
System Powered, No Drive Activity Drive Activity Drive Not Recognized RAID 5 or RAID 10 Rebuild Bad Drive Detected
7 Specifications, Warnings, and Additional Information 10
Specifications Warn ings FCC Compliance Contacting Customer Serrvice Visit Our Website
1 – Fusion QR Features
1 – Power Indicator
This blue LED lights when the Fusion QR is powered.
2 – Presence, Activity, and Fault Indicators — Drives A – C
These LEDs indicate the ready state (solid green), read and write activity (flashes green), and fault status (OFF or red) for drives A – C. An LED will remain off if the corresponding drive is not recognized, and will turn red if the drive is recognized but can’t be used.
3 – Mode Change Confirmation; Drive D Presence, Activity,
and Fault Indicator
When setting the drive mode, this LED stays off, or lights green, orange, or red depending on the mode selected. It also indicates drive D’s ready state (solid green), read and write activity (flashes green), and fault status (OFF or red). The LED will remain off if the corresponding drive is not recognized, and will turn red if the drive is recognized but can’t be used.
4 – Drive Mode Selection Switch
Select the drive mode setting using this switch.
5 – Erase and Set Mode Switch
Press and hold this switch for three or more seconds upon powering the system to activate the selected drive mode.
6 – Drive Trays
To remove a drive tray, turn the thumbscrew counter-clockwise until it pops out, and then pull out the entire tray. To place a drive tray, insert it into the drive bay until it stops, push in the thumbscrew until it stops, and then turn it clockwise until it stops; do not overtighten the thumbscrew.
7 – Inner Chassis Lock Switch
Slide this switch to the left to allow you to remove and replace the front cover.
A
C
D D E F
B
A – Security Slot
This slot works with Kensington locks to secure the Fusion enclosure and deter theft.
B – Power Switch
C – Locking eSATA Interface Port
This port is compatible with the included Sonnet locking eSATA data cable and standard eSATA data cables.
D – FireWire 800 Interface Ports
In addition to FireWire 800, these ports support FireWire 400 connections on computers and adapter cards when used with a FireWire 400-to-FireWire 800 adapter or adapter cable.
E – USB 3.0 Interface Port
F – 19V DC Power Socket
Connect the included DC power adapter between this socket and the included power cord.
1
®
brand and similar security
2 – Drive Installation and Enclosure Setup
Install Drives
1. Remove the Fusion QR from its packaging, and place it on a flat, level surface, with the front panel facing you.
2. Lift up the front of the enclosure, slide the inner chassis lock switch to the left and hold it (Figure 1), and then push the inner chassis from the back until it stops (Figure 2).
slide lo ck switch to
left , and hold it
Figure 1
3. Pull the front panel toward you, and then lift it off of the enclosure (Figure 3). Set the panel aside.
4. Turn a drive tray’s thumbscrew counter-clockwise until it pops out, and then pull out the tray by the thumbscrew (Figure 4).
Figure 2
Figure 3
push the i nner chassis in until
it stops
pull out t he top edge, and then lift off the cover
Figure 4
2
2 – Drive Installation and Enclosure Setup
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity; avoid working in carpeted areas. Handle hard drives only by their edges and avoid touching circuit boards and connector pins.
5. Remove a drive from its packaging and set it in on a flat, level surface with the label side up. Open the supplied tube of threadlocker, and then apply a single drop on the threads of each of the six screw holes on the sides of the drive (Figure 5).
threadlocker
6. Turn the drive so that the connectors face away from you. With the thumbscrew on the right, place the tray around the drive as shown, lining up the holes on the tray with the screw holes on the drive (Figure 6).
7. Using six of the supplied screws, secure the drive tray to the drive; do not overtighten the screws (Figure 7).
WARNING: When securing the trays to the hard drives, verify
the screw heads are flush with the tray. Otherwise, a screw
may catch on the enclosure and prevent you from removing the tray.
Figure 5
Figure 6
8. Carefully slide the drive module into the enclosure until it stops, push in the thumbscrew, and then turn it clockwise to secure the module in place; do not overtighten the screw (Figure 8).
9. Repeat steps 5 – 8 for each remaining drive.
Figure 7
Figure 8
3
2 – Drive Installation and Enclosure Setup
Connect the Fusion QR to Computer and Power Outlet
1. Using one of the supplied cables (eSATA, FireWire 800, USB
3.0), connect the Fusion QR to your computer. For maximum performance, connect the QR to a SATA host controller card (Figure 9).
Support Note: The supplied Sonnet locking eSATA cable is
compatible with all eSATA ports and provides a far more secure connection when used with Sonnet drive enclosures and host controller cards with the matching connector. If necessary, you may remove the locking mechanism from the connector by removing the screws securing the two halves.
2. Connect the included power cord between a wall outlet or power strip and the power adapter; verify the connector is plugged in securely; verify the cable is plugged in securely (Figure 9).
3. Connect the power adapter cable to the Fusion QR’s 19V power socket; verify the cable is plugged in securely (Figure 9).
4. Do not turn on the QR’s power yet; you must first follow the instructions to select the drive mode. Go to the next page for descriptions of the various configuration modes available, or skip to page 7 for directions on how to set the drive mode.
do not turn on until
setting the drive mode
Figure 9
4
3 – Drive Mode Descriptions
The following two pages describe the drive modes supported by the QR. To configure the Fusion DE400-QR’s drives, refer to Drive Mode Configuration Instructions on page 7.
RAID 0: Striping, No Redundancy
Support Note: In all modes except JBOD, Sonnet
strongly recommends you use four identical drives
in the Fusion QR. Due to varying operating characteristics,
the use of different drives may lead to issues ranging from reduced total capacity, to louder operation, to RAID failures.
RAID 0 (striping) is based on the concept that increased performance can be achieved by simultaneously accessing data across multiple drives, increasing data transfer rates while reducing average access time by overlapping drive seeks. Drives are accessed alternately, as if stacked one on top of the other. Although RAID 0 is typically used by applications requiring high performance for non-critical data, when used in the QR it’s only advantage next to RAID 5 is increased cap ac ity. RAID 0 provides no data protection; If one drive fails, all data within that stripe set is lost. See Figure 10.
When configured as a RAID 0 volume, the volume size is equal to the full capacity of the drives.
Stripe 1
Stripe 2
Stripe 3
RAID 0: Striping, No Redundancy
Disk 1
Disk 2Disk 3Disk 4
Figure 10
RAID 10:
Striping, Mirror Spans Two Drives
WARNING: RAID 5 and 10 configuration improves
data accessibility and reliability during normal operations. However, you still need a good backup strategy for long-term protection of your data.
RAID 10: Striping, Mirror Spans Two Drives
RAID 10 increases data transfer rates while ensuring security by writing the exact same data simultaneously to two or more different drives. Any one of the four drives can fail, and the volume will continue to function. RAID 10 is used in applications requiring higher performance and redundancy, combining the attributes of RAID Levels 1 and 0. See Figure 11.
RAID 10 offers 50% of the total capacity of the four drives.
Span: Concatenation, Volume Spans Four Drives
Span mode creates a single, large volume that spans all four drives, writing files to the capacity of the first drive, then the second drive, and so on. See Figure 12. Span mode provides no data protection.
When configured as a spanned volume, the total volume size depends on the drive with the smallest capacity.
Stripe 1
Stripe 2
Stripe 3
Disk 1
Data 1
Data 3
Data 5
Disk 2
Data 1
Data 1
Data 3
Data 3
Data 5
Data 5
Figure 11
Span (Concatenation, Big)
Disk 1
Data 1
Data 2
Data 3
Disk 2
Data 25
Data 26
Data 27
Disk 3
Data 49
Data 50
Data 51
Disk 3
Data 2
Data 4
Data 6
Data 73
Data 74
Data 75
Disk 4
Disk 4
Data 2
Data 2
Data 4
Data 4
Data 6
Data 6
Data 4
Data 5Data 29 Data 53 Data 77
Data 6Data 30 Data 54 Data 78
5
Data 28
Figure 12
Data 52
Data 76
3 – Drive Mode Descriptions
RAID 5: Striping, Parity Distributed Among Drives
RAID 5 configuration increases reliability while using fewer drives than RAID 10 mirroring by using parity redundancy: parity is distributed across multiple drives. Any one of the four drives can fail, and the volume will continue to function. See Figure 13. When the failed drive is replaced, the parity data on the three other drives is used to rebuild the RAID volume with data spread across all four drives.
In the QR, RAID 5 configuration offers 75% of the four drives’ total capacity. For example, if your system has four 4TB drives, the total unformatted capacity is 16TB. After configuring the drives in RAID 5 mode, approximately 12TB is available for storage, with the other 4TB set aside for parity.
JBOD: Just a Bunch of Disks
JBOD mode enables all four drives to be available individually at the same time for normal storage operations. See Figure 14. Note that when you connect the QR to your
computer via eSATA connection, the eSATA controller to which the storage system is connected must offer port multiplier support; refer to the eSATA controller’s documentation or
the manufacturer’s Website for information. If the eSATA controller does not offer port multiplier support, only one of the four drives will be accessible. JBOD provides no data protection.
JBOD offers the full capacity of each of the drives.
RAID 5:
Striping, Parity Distributed Among Drives
Stripe 1
Stripe 2
Stripe 3
Stripe 4
Disk 1
Data 1
Data 5
Data 9
Parity 10–12
Disk 2
Data 2
Data 6
Parity 7–9
Data 10
Figure 13
Disk 3
Data 3
Parity 4–6
Data 7
Data 11
JBOD (Just a Bunch of Disks)
Disk 1
Data 1
Data 2
Data 3
Data 4
Disk 2
Data 5
Data 6
Data 7
Data 8
Disk 3
Data 9
Data 10
Data 11
Data 12
Disk 4
Data 13
Data 14
Data 15
Data 16
Disk 4
Parity 1–3
Data 4
Data 8
Data 12
Figure 14
6
4 – Drive Mode Configuration Instructions
Initial Drive Mode Configuration
When you first turn on the Fusion QR after installing the hard drives, you must select a mode to configure the drives before using your operating system to format them and make them ready for use. In order to complete the initial
drive configuration steps, the QR must be connected to your computer, and the computer must be powered on.
WARNING: Configuring the drives in your Fusion
QR enclosure results in them having to be reformatted. Reformatting the drives will erase any data on them ! If there is any data on them, back it up first outside of the Fusion system before configuring the drives.
1. Choose a configuration and turn the Drive Mode Selection switch:
• to the 0 position for RAID 0 (Figure 15)
• to the 1 position for RAID 10 (Figure 16)
• to the 2 position for Span (Figure 17)
• to the 3 position for RAID 5 (Figure 18)
• to the 4 position for JBOD (Figure 19)
2. Press and hold the Erase & Set Mode switch; while continuing to hold it in, flip the power switch on the back of the enclosure to ON. Continue holding in the Erase & Set Mode switch for three seconds, or until the drive LEDs start flashing, and then release the switch. Once the LEDs stop flashing, drive configuration is complete. You may now format the drives using your computer’s operating system drive formatting application; go to page 8.
Change Drive Mode
You may change the drive mode from its initial state to another by following the steps listed in Initial Drive Mode Configuration above.
Configure as RAID 0 Volume
LEDs st ay off
Figure 15
press and hold, and then tur n
on the power
Configure as RAID 10 Volume
LEDs st ay off
LED lights gree n
Figure 16
press and hold, and then tur n
on the power
Configure as Spanned Volume
LEDs st ay off
LED lights gree n
Figure 17
press and hold, and then tur n
on the power
Configure as RAID 5 Volume
LEDs st ay off
LED lights orange
press and hold, and then tur n
on the power
turn to 0
4
3
2
1
0
turn to 1
4
3
2
1
0
turn to 2
4
3
2
1
0
turn to 3
4
3
2
1
0
WARNING: Reconfiguring the drives in your Fusion
QR enclosure requires you to reformat them. Reformatting the drives will erase any data on them! If there is any data on them, back it up before changing the drive modes.
Figure 18
Configure as JBOD Volumes
turn to 4
LEDs st ay off
Figure 19
7
press and hold, and then tur n
on the power
4
3
2
1
0
5 – Drive Formatting Instructions
OS X Users’ Instructions
1. After the Fusion QR finishes configuring the drives, a Disk Insertion window will appear stating that there is an unreadable volume; click Initialize, and then Disk Utility will open. Note that if you configured the drives as JBOD, multiple Disk Insertion windows will open; clicking Initialize on the first window will cause Disk Utility to launch.
2. In the Disk Utility window, RAID 0-, RAID 10-, Span-, and RAID 5-configured drives will appear as a single volume; JBOD-configured drives will each appear as a single volume. Select the volume, and then click the Erase tab at the top of the window.
3. Select a drive format and name for the volume, and then click the Erase button; a window will appear asking you to approve your choice.
4. Click Erase; the QR volume will appear on your computer’s desktop.
5. Repeat steps 2 – 4 as necessary if the drives were JBOD- configured. Otherwise, close Disk Utility; the QR is ready for use.
Windows 8/7/Vista and Server 2012/2008 Users’ Instructions
1. Click the Start button, and then right-click Manage; the Computer Management window opens.
2. In the Computer Management window, click Storage on the left, and then double-click Disk Management.
3. When the Initialize Disk window appears, select the RAID volume you created. Select the MBR partition style if you need to access your RAID storage from a computer running Windows XP Professional or 32-bit Windows Server 2003; otherwise, select GPT. Click OK.
4. In the Disk Management window, the Fusion QR’s drives will appear (listed as “unallocated”) as a single volume (unless they were configured as JBOD). Right-click where the word “unallocated” appears, and then select New Simple Volume.
5. When the Welcome to the New Simple Volume Wizard window appears, click next to start the process.
6. Follow the remaining steps to complete the process.
Note: If you do not select the quick format option, this process will take
much longer to complete.
7. When the Assign Drive Letter or Path window appears, select Assign the following drive letter, choose a letter, and then click Next.
8. When the Format Partition window appears, enter a new name for the volume table if you’d like. Select Perform a quick format, and then click Next.
9. When the next window appears, click Finish.
10. Repeat steps 4 – 9 as necessary if the drives were JBOD-
configured.
11. Depending on how you configured the drives, the volume may already be available to the system. Once the volume has been formatted and finishes building, the QR is ready for use.
8
6 – Status LED Indications
System Powered, No Drive Activity
When the Fusion QR is powered on, and no data is being written to or read from the drives, the Power and Drive LEDs stay on (Figure 20).
Drive Activity
When data is being read from or written to a drive, its corresponding LED will flash (Figure 21).
Drive Not Recognized
When a drive LED stays off while the others remain lit, the corresponding drive(s) is not recognized (Figure 22). There are a few possible causes for a drive to not be recognized, including: the corresponding drive module is not plugged securely into the enclosure or the drive itself has failed. If reseating the drive does not fix the situation, replace the drive as soon as possible.
System Powered, No Drive Activity
LEDs st ay on
Figure 20
Drive Activity (Data Reads and Writes)
LEDs flash
Figure 21
Drive Not Recognized
LED stays off
RAID 5 or RAID 10 Rebuild
After inserting a drive into the QR enclosure to replace a failed drive from a RAID 5 or RAID 10 group, the corresponding LED alternately flashes orange and green until the RAID has been rebuilt (Figure 23). Once the rebuild is complete, the LED returns to normal operation.
Bad Drive Detected
When the QR determines a drive has gone bad, the corresponding LED lights red continuously (Figure 24). Causes for this condition include the drive’s failure to spin up, too many physical errors on the drive, drive BIOS failure, etc. Replace the drive as soon as possible.
Figure 22
RAID 5 or RAID 10 Rebuild
LED alternately flashes orange and green
Figure 23
Bad Drive Detected
LED lights RED
Figure 24
9
7 – Specifications, Warnings, and Additional Information
Specifications
External Connectors USB 3.0, eSATA, two FireWire 800
Drives Supported Up-to-date compatible hard drives
listed on our Certified Hard Drive Compatibility Chart
Data Transfer Speed Up to 250 MB/s, depending
on interface used and drive configuration
Supported Drive Configurations
Hardware-based RAID 0, 10, 5, Spanned, and JBOD
(1)
Power Adapter Universal 90W, 100–240V AC,
50– 60Hz
Operating Temperature 32˚ F to 95˚ F
(0˚ C to 35˚ C )
Dimensions WxDxH 5.93 x 9.57 x 7.76 in.
(15.1 x 24.3 x 19.7 cm)
RoHS Compliant Yes
Package Contents • Desktop disk enclosure
• Four 3.5" drive trays
• One locking eSATA data cable
• One USB 3.0 cable
• One FireWire 800 cable
• Power adapter
• Power cord
• Tube of threadlocker
• Drive mounting screws
• User’s guide
1. When connected via eSATA, JBOD configuration requires the use of an eSATA controller with port multiplier support.
Warnings
Always follow the basic warnings listed here to avoid the risk of serious injury or death from electrical shock, short-circuiting, fire, and other hazards. These warnings include, but are not limited to:
• With the exception of the user-swappable parts, do not attempt
to disassemble or modify the enclosure. If this device appears to be malfunctioning, contact your reseller or local distributor.
• Do not drop the enclosure or any of its drive modules;
dropping or mishandling of the enclosure or drive modules may result in a malfunction.
• Do not insert your fingers or foreign objects inside the enclosure;
take particular care when small children are present.
• If unusual smells, sounds, or smoke come from the device, or if liquids enter it, switch it off immediately and unplug it from the electrical outlet.
• Follow the instructions in this manual carefully; contact your reseller or local distributor for additional advice not covered in this User’s Guide.
FCC Compliance
Fusion QR complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, AND this device must accept any interference received, including interference that may cause undesired operation.
Contacting Customer Service
The Sonnet Web site located at www.sonnettech.com has the most current support information and technical updates. Before you call Customer Service, please check our Web site for the latest updates and online support files, and check this User’s Guide for helpful information.
When you call Customer Service, have the following information available so the customer service staff can better assist you:
• Product name
• Date and place of purchase
• Computer model
• Hard drive models
• Operating system version
• Software/firmware versions
USA Customers If further assistance is needed, please contact Sonnet Customer
Service at: Tel : 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
E-mail: support@sonnettech.com
For Customers Outside the USA
For support on this product, contact your reseller or local distributor.
Visit Our Web Site
For the most current product information and online support files, visit the Sonnet Web site at www.sonnettech.com/support/. Register your product online at http://registration.sonnettech.com to be informed of future upgrades and product releases.
• Do not expose the device to rain, use it near water or containers that contain liquids which might spill into any openings, or in damp or wet conditions.
©2014 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, Creativity Stored Here, and Fusion are trademarks of Sonnet Technologies, Inc. FireWire, Macintosh, Mac, the Mac logo, and OS X are trademarks of Apple Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice. Printed in the USA. UG-FUS-DE4Q-0TB-E-B-050814
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