Sonnet Technologies DX800RAID User Manual

FUSION
8-Drive Serial ATA Disk Array Storage System
DX
800
RAID
Drive Enclosure User’s Guide
Windows
Fusion DX800RAID Enclosure Specs and Features
Drive Module
(Bay 1)
Drive Module
(Bay 2)
Enclosure Specifications
Compatibility Compatible with Mac®,
Windows®, and Linux®
computers with Sonnet
RAID controller installed
Interface Connectors 2 x mini-SAS
Enclosure
Link LED
SCSI
Enclosure
Services LED
Mute Button
Power LED
Drive Module
(Bay 3)
Drive Module
(Bay 4)
Drive Module
(Bay 5)
Drive Module
(Bay 6)
Drive Module
(Bay 7)
Drive Module
(Bay 8)
Figure 1
Drive Activit y (Blue) and Identification/Fault (Red) Indicator LEDs
Drives Supported 3 & 1.5 Gb/s Serial ATA;
3.5"
Power Supply 100–240V AC, 50/60Hz
Operating Temperature 41 to 104˚ F
(5˚ C to 40˚ C)
Dimensions (WxDxH) 7.4 x 15.8 x 11.2 in
(18.7 x 40.1 x 28.6 cm)
Weight (with drives) 28.1 lbs
(12.7 kg)
Power
Switch
Power Cable
Connector
Figure 2
SCSI Enclosure Services LED
Primary Mini­SAS Port
Primary Link LED
Secondary/ Expansion Link Mini-SAS Port
Secondary/ Expansion Link LED
2
Safety Precautions and Disclaimers
SAFETY PRECAUTIONS
Please read this section carefully before proceeding. These precautions explain the correct and safe use of this device, thereby helping to prevent injury to you or others, and also help you to minimize the risk of damaging the device.
Warnings
Always follow the basic warnings listed here to avoid the risk of serious injury or death from electrical shock, short-circuiting, fire, and other hazards. These warnings include, but are not limited to:
• With the exception of the user-swappable parts, do not attempt to disassemble or modify the enclosure. If this device appears to be malfunctioning, contact your reseller or local distributor.
• Do not drop the enclosure or any of its drive modules; dropping or mishandling of the enclosure or drive modules may result in a malfunction.
• Do not insert your fingers or foreign objects inside the enclosure; take particular care when small children are present.
• Do not expose the device to rain, use it near water or containers that contain liquids which might spill into any openings, or in damp or wet conditions.
• If unusual smells, sounds, or smoke come from the device, or if liquids enter it, switch it off immediately and unplug it from the electrical outlet.
• Follow the instructions in this manual carefully; contact your reseller or local distributor for additional advice not covered in this User’s Guide.
Drive Usage (continued) 500GB Models
• Hitachi Ultrastar A7K1000, # HUA721050KLA330
• Seagate Barracuda ES, # ST3500630NS
• Seagate Barracuda ES.2, # ST3500320NS
(1)
• Seagate Constellation ES, # ST3500514NS
750GB Models
• Hitachi Ultrastar A7K1000, # HUA721075KLA330
• Seagate Barracuda ES, # ST3750640NS
• Seagate Barracuda ES.2, # ST3750330NS
(1)
1TB Models
• Hitachi Deskstar E7K1000, # HDE721010SLA330
• Hitachi Ultrastar A7K1000, # HUA721010KLA330
• Hitachi Ultrastar A7K2000, # HUA722010CLA330
• Seagate Barracuda ES.2, # ST31000340NS
(1)
• Seagate Constellation ES, # ST31000524NS
1.5TB Models
• Seagate Barracuda 7200.11, # ST31500341AS
(2)
2TB Models
• Hitachi Ultrastar A7K2000, # HUA722020ALA330
There are unresolved technical issues in the Fusion DX800RAID with the following Enterprise/RAID edition drives, which are not recommended at this time:
• 500GB Samsung Spinpoint F RAID, # E502IJ
• 750 GB Samsung Spinpoint F RAID, # HE753LJ
• 1TB Samsung Spinpoint F RAID, # HE103UJ
DISCLAIMERS
Drive Usage: Sonnet Technologies has qualified the hard drives listed here for use in Fusion DX800RAID storage systems. These drives were chosen for their superior performance, error handling, and reliability characteristics, especially when used in RAID groups. One important difference between these drives and standard hard drives is how quickly each handles read errors—these qualified drives attempt to recover from errors for just a few seconds, while standard hard drives may take minutes. Because RAID controller cards and software-based RAID schemes allow only a very short time for drives to recover before dropping them from the RAID group, hard drive manufacturers recommend against using standard hard drives in RAID storage systems. The hard drives qualified by Sonnet also feature improved vibration characteristics that influence and support storage reliability. We recommend the use of these Enterprise/RAID edition hard drives and select, Sonnet certified desktop hard drives in your Fusion storage system to ensure system reliability and performance. STANDARD DRIVES MAY NOT BE SUPPORTED AND MAY DEGRADE SYSTEM RELIABILITY AND PERFORMANCE. Check the Sonnet Web site for the latest list of qualified hard drives.
(1) Only Seagate ES.2 drives with firmware versions SN06 and newer com-
patible. Seagate ES.2 drives with firmware versions SN03, SN04, or SN05 are NOT compatible.
(2) Only Seagate Barracuda 7200.11 1.5TB drives with firmware versions
SD1B and newer compatible.
3
Enclosure Setup
Prepare Fusion DX800RAID Drive Enclosure for Use
1. Remove the Fusion drive enclosure from its packaging, and place
it near the computer to which it will be connected.
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity; avoid working in carpeted areas. Handle hard drives only by their edges and avoid touching connector traces and component pins.
2. Pull a drive module’s lever out until it stops, and then pull the module part way out of the enclosure (Figure 3).
WARNING: When inserting drive modules into the enclosure,
do not force the levers closed. If a lever does not close easily,
remove and reinsert the module, and then push the lever in again.
3. With the lever fully opened, carefully slide the drive module into the enclosure until it stops, and then secure it by pushing the lever in until it snaps closed (Figure 4).
4. Repeat steps 2–3 for each remaining drive module.
Pull lever out
until it stops
Push lever in until it snaps
closed
Figure 3
Push tray in
until it stops
Connect Fusion DX800RAID Drive Enclosure to Sonnet RAID Controller
This section describes the connection of the Fusion DX800RAID drive enclosure to the Sonnet RAID controller card.
1. Insert one end of each of the supplied data cables to the mini- SAS ports on the enclosure; verify the connectors are plugged in
securely (Figure 5).
2. Connect the data cables’ remaining connectors to the mini-SAS ports on the Sonnet RAID controller card; verify the connectors are plugged in securely (Figure 6).
3. Connect the supplied power cable between the Fusion DX800RAID enclosure and a grounded wall outlet or power strip;
verify the cable is plugged in securely.
4. Push the switch on the back of the enclosure to the on position, and then power on your computer.
mini-SAS
connector
Figure 4
mini-SAS
connector
Figure 5
mini-SAS
connector
mini-SAS
connector
Figure 6
4
Enclosure Setup
How to Connect Additional Fusion DX800RAID Drive Enclosures
This section explains how to connect additional Fusion DX800RAID enclosures to your system. Perform all steps listed here with your computer and Fusion storage systems powered off.
1. In order to connect a second Fusion DX800RAID enclosure to the Sonnet RAID controller card, you must first disconnect the bottom data cable from the first enclosure, and then connect it to the top (primary) mini-SAS port of the second enclosure (Figure 7).
2. To connect three or four Fusion DX800RAID enclosures to the Sonnet RAID controller card, plug in an additional mini­SAS to mini-SAS data cable (sold separately; check with your dealer) between the bottom (expansion) mini-SAS port from an enclosure connected directly to the RAID controller card to the top (primary) mini-SAS port on the additional enclosure (Figure 8).
3. You may connect five or more Fusion DX800RAID enclosures by connecting additional data cables from one enclosure’s expansion port to another enclosure’s primary port.
Figure 7
Figure 8
5
Tips and Additional Information
Tips
This section covers some common sense tips for using the Fusion DX800RAID enclosure.
Connecting Fusion DX800RAID enclosures to a Sonnet RAID controller other than the one with which it shipped:
Fusion DX800RAID enclosures are matched with their included Sonnet RAID controller. When you connect a Fusion DX800RAID enclosure to a different card, you may have to force them to pair up if the card has not been updated with the latest firmware.
1. Launch the ATTO Configuration Tool. Expand the device tree in the Device Listing section on the left side of the window until ExpressSAS R380 is displayed, and then click ExpressSAS R380.
2. Select RAID Management > Auto Map from the application menu.
Hot-swapping drives: Fusion DX800RAID supports drive hot-swapping* for Mac users, enabling you to exchange a drive or a set of drives without having to shut down your computer. This does not mean you can simply pull out a drive at any time; you must follow the procedures below or you may lose data in the process.
• Before removing a drive module, you must put away (“eject”,
“unmount”, “dismount”) the drive volume. Simply drag the drive icon associated with the drive(s) you wish to remove to the eject icon on the dock.
Connections:
If you experience issues where a drive or volume does not appear on your computer, or you see an error message stating a drive is missing when you have the drives configured as a RAID set, the cause may be as simple as a loose connector, or a drive module that is not fully seated.
• Disconnect the data cables and reconnect them one at a time, making sure each one “clicks” in place at both ends.
• If disconnecting and reconnecting the cables does not resolve the issue, remove and reinsert the drive module.
Contacting Sonnet Customer Service
USA Customers
The Sonnet Web site located at www.sonnettech.com has the most current support information and technical updates. Before you call Sonnet Customer Service, please check our Web site for the latest updates and online support files, and check this User’s Guide for helpful information. When you call Sonnet Customer Service, have the following information available so our customer service staff can better assist you:
• Product name
• Date and place of purchase
• Hard drive model(s)
• Computer model
• Operating system
• Software/firmware versions
If further assistance is needed, please contact us at:
• If you remove a drive module from the Fusion DX800RAID with a drive that was part of a RAID group, you should power off the enclosure before reinserting the module. Once the module is secured, power on the enclosure again; this will ensure that the RAID group will mount properly.
* Windows and Linux do not provide hot swap support for drives
(drive enclosures) connected to a SATA host controller card installed in a desktop PC or ser ver.
©2010 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype, Simply Fast, the Simply Fast logotype, Creativity Stored Here, and Fusion are trademarks of Sonnet Technologies, Inc. Mac, the Mac logo, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change without notice . Printed in the USA. UG-FUS-DX8R-WD-E-E-112910
Sonnet Customer Service: Online Service Form: http://serviceform.sonnettech.com Tel: 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
Fax: 1-949-457-6349 E-mail: support@sonnettech.com
For Customers Outside the USA
For support on this product outside the USA, contact your reseller or local distributor.
Visit Our Web Site
For the most current product information and online support files, visit the Sonnet Web site at www.sonnettech.com/support/. Remember to register your product online at http://registration. sonnettech.com to be informed of future upgrades and product releases.
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