™
For
FUSION
4-Drive Serial ATA Disk Enclosure with Quad Interface
D
400
User’s Guide
Q
Windows
Fusion D400Q Specifications and Features
Enclosure Specifications
Drive Module (Bay 1)
Drive Module (Bay 2)
Drive Module (Bay 3)
Drive Module (Bay 4)
Figure 1
Drive Presence LED
(Bay 1)
Drive Activit y LED
(Bay 1)
Drive Presence LED
(Bay 2)
Drive Activit y LED
(Bay 2)
Drive Presence LED
(Bay 3)
Drive Activit y LED
(Bay 3)
Drive Presence LED
(Bay 4)
Drive Activit y LED
(Bay 4)
Enclosure Power LED
Compatibility Compatible with Mac®,
Windows®, and Linux®
computers with compatible
interface
Interface Connectors eSATA, 2 x FireWire® 800,
FireWire 400, Mini-USB
Drives Supported 3 & 1.5 Gb/s Serial ATA;
7,200 RPM
Data Transfer Speed Up to 220MB per second,
depending on interface
used and configuration
OS Support Platform independent
Power Supply 110–240V, 50–60Hz
Operating Temperature 32 to 95˚ F
(0˚ C to +35˚ C)
Dimensions (WxDxH) 5.9 x 11.25 x 7.5 in
(14,9 x 28,5 x 19 cm)
Weight (with drives) 17 lbs
(7.7 kg)
FireWire 800
FireWire® 400
Connector
Connector
FireWire 800
Figure 2
Connector
Connector
Mini-USB
Power Switch
locking eSATA
Connector
(SATA IN)
Package Contents Disk enclosure, four 3.5"
drive modules, drive tray
keys, power cord, 2-meter
locking eSATA data cable,
6-inch eSATA data cable,
2-meter FireWire 800 cable,
1-meter FireWire 400 cable,
1-meter USB cable, User’s
Guide
eSATA
Connector
(SATA OUT)
Support Note: Your Fusion D400Q’s port layout may
appear different than what is pictured in this guide.
2
Safety Precautions and Disclaimers
SAFETY PRECAUTIONS
Please read this section carefully before proceeding. These
precautions explain the correct and safe use of this device,
thereby helping to prevent injury to you or others, and also help
you to minimize the risk of damaging the device.
Warnings
Always follow the basic warnings listed here to avoid the risk of
serious injury or death from electrical shock, short-circuiting, fire,
and other hazards. These warnings include, but are not limited to:
• With the exception of the user-swappable parts, do not attempt
to disassemble or modify the enclosure. If this device appears to
be malfunctioning, contact your reseller or local distributor.
• Do not drop the enclosure or any of its drive modules;
dropping or mishandling of the enclosure or drive modules
may result in a malfunction.
• Do not insert your fingers or foreign objects inside the enclosure;
take particular care when small children are present.
• Do not expose the device to rain, use it near water or containers
that contain liquids which might spill into any openings, or in
damp or wet conditions.
• If unusual smells, sounds, or smoke come from the device, or if
liquids enter it, switch it off immediately and unplug it from the
electrical outlet.
• Follow the instructions in this manual carefully; contact your
reseller or local distributor for additional advice not covered in
this User’s Guide.
DISCLAIMERS
Creating RAID Volumes Using Windows:
Creating RAID volumes under Windows requires dynamic disk
storage, a formatting option available with Windows Server
2008 R2, Windows Server 2003 SP1, Windows 7 Professional,
Enterprise, or Ultimate (32- and 64-bit versions), Windows Vista
Enterprise or Ultimate (32- and 64-bit versions), or Windows XP
Professional (32- and 64-bit versions).
In order to create RAID volumes larger than 2TB, you must do
one of the following:
• Span (link together in a virtual chain) the volumes, and then
format them as NTFS.
• Use GPT formatting. Note that drives and volumes with GPT
formatting are not visible to any version of Windows XP
Professional, nor to the 32-bit version of Windows Server 2003
SP1.
DISCLAIMERS
Drive Usage:
Sonnet Technologies has qualified the hard drives listed below for
use in Fusion D400Q storage systems. These drives were chosen
for their superior performance, error handling, and reliability
characteristics, especially when used in RAID groups. One
important difference between these drives and standard hard
drives is how quickly each handles read errors—these qualified
drives attempt to recover from errors for just a few seconds,
while standard hard drives may take minutes. Because RAID
controller cards and software-based RAID schemes allow only
a very short time for drives to recover before dropping them
from the RAID group, hard drive manufacturers recommend
against using standard hard drives in RAID storage systems. The
hard drives qualified by Sonnet also feature improved vibration
characteristics that influence and support storage reliability. We
recommend the use of these Enterprise/RAID edition hard drives
and select, Sonnet certified desktop hard drives in your Fusion
storage system to ensure system reliability and performance.
STANDARD DRIVES MAY NOT BE SUPPORTED AND MAY
DEGRADE SYSTEM RELIABILITY AND PERFORMANCE. Check
the Sonnet Web site for the latest list of qualified hard drives.
500GB Models
• Hitachi Deskstar E7K500, # HDS725050KLA360
• Hitachi Ultrastar A7K1000, # HUA721050KLA330
• Maxtor MaXLine Pro 500, # 7H500F0
• Samsung Spinpoint F RAID, # HE502IJ
• Seagate Barracuda ES, # ST3500630NS
• Seagate Barracuda ES.2, # ST3500320NS
• Western Digital RE3 Enterprise, # WD5002ABYS
750GB Models
• Hitachi Ultrastar A7K1000, # HUA721075KLA330
• Samsung Spinpoint F RAID, # HE753LJ
• Seagate Barracuda ES, # ST3750640NS
• Seagate Barracuda ES.2, # ST3750330NS
• Western Digital, RE3 Enterprise, # WD7502ABYS
1TB Models
• Hitachi Ultrastar A7K1000, # HUA721010KLA330
• Samsung Spinpoint F RAID, # HE103UJ
• Seagate Barracuda ES.2, # ST31000340NS
• Western Digital, RE3 Enterprise, # WD1002FBYS
1.5TB Models
• Seagate Barracuda 7200.11, # ST31500341AS
2TB Models
• Hitachi Ultrastar DK7SAA200, # HUA722020ALA330
• Western Digital RE4-GP, # WD2002FYPS
(1) Only Seagate ES.2 drives with firmware versions SN06 and
newer compatible. Seagate ES.2 drives with firmware versions
SN03, SN04, or SN05 are NOT compatible.
(2) Only Seagate Barracuda 7200.11 1.5TB drives with firmware
versions SD1B and newer compatible.
(1)
(1)
(1)
(2)
3
Drive Installation and Enclosure Setup
1. Remove the Fusion disk enclosure and drive modules from their
packaging, and place them near the computer to which the
enclosure will be connected.
WARNING: When handling computer products, take care to
prevent components from being damaged by static electricity;
avoid working in carpeted areas. Handle hard drives only by their
edges and avoid touching connector traces and component pins.
2. Take one of the drive modules and push its lever release button in
until the lever pops out. (Figure 3).
WARNING: When inserting the drive trays into the enclosure,
do not force the lever closed. If the lever does not close
easily, remove and reinsert the tray, and then push the lever in again.
push in lever
release button
Figure 3
3. Carefully slide the drive module into the enclosure until its lever
starts to close, and then push the lever in until it clicks to secure
the drive module inside the enclosure (Figure 4).
4. Repeat steps 2-3 for each remaining drive module.
Connect Fusion D400Q to SATA Host Controller Card
This section describes the connection of the Fusion D400Q to your
computer’s SATA host controller card. If you intend to connect the
D400Q to a USB or FireWire port on your computer, skip to “Connect
Fusion D400Q to FireWire or USB Port” on the next page. Note: Your
Fusion D400Q’s port layout may be different than what is pictured in this
guide.
1. Connect the supplied locking eSATA data cable between the
SATA in port on the enclosure and the SATA host controller in
your computer; verify the connectors are plugged in securely
(Figure 5). Skip to “Finish Setup” on the next page.
Support Note: The supplied Sonnet locking eSATA cable is
compatible with all eSATA ports and provides a far more
secure connection when used with Sonnet drive enclosures and host
controller cards with the matching connector. If necessary, you may
remove the locking mechanism from the connector by removing the
screws securing the two halves.
push tray in
until the lever
starts to close
push lever
until it clicks
Figure 4
locking eSATA data cable
Figure 5
4
Drive Installation and Enclosure Setup
Connect Fusion D400Q to a FireWire or USB Port
This section describes the connection of the Fusion D400Q to your
computer’s FireWire or USB ports. Note: Your Fusion D400Q’s port
layout may be different than what is pictured in this guide
1. Connect the supplied 6" eSATA cable between the SATA out and
SATA in connectors on the back of the enclosure (Figure 6).
2. Connect any one of the supplied USB or FireWire cables between
the appropriate ports on the enclosure and host computer; verify
the connectors are plugged in securely (Figure 7).
Finish Setup
1. Connect the supplied power cable between the Fusion D400Q
and a grounded wall outlet or power strip; verify the cable is
plugged in securely.
eSATA jumper cable
Figure 6
FireWire cable (example)
2. Push the switch on the back of the enclosure to the on position,
and then power on your computer.
3. Format the drives installed in the Fusion D400Q according to
your needs; refer to your operating system software’s guide or
help section for more information.
Figure 7
5
Tips and Additional Information
This section covers some tips for using the Fusion D400Q.
Changing Drive Formats:
The drives included with Fusion D400Q are Mac OS Extendedformatted, and configured as a single RAID Level 0 set. If you
need to change the configuration, use the operating system
software tools to reformat and reconfigure the drives. For Mac
users, use Disk Utility; for Windows users, use Disk Management.
Hot-swapping drives:
When connected via eSATA data cable to a Mac running Mac
OS X, Fusion D400Q supports drive hot-swapping*, enabling
you to exchange a drive or a set of drives without having to shut
down your computer. This does not mean you can simply pull
out a drive at any time; you must follow the procedures below or
you may lose data in the process.
• Before removing a tray, you must put away (“eject”, “unmount”,
“dismount”) the drive volume. Simply drag the drive icon
associated with the drive(s) you wish to remove to the eject
icon on the dock.
• If you remove a drive module from the Fusion D400Q with a
module that was part of a RAID set, you should power off the
enclosure before reinserting the module. Once the module is
secured, power on the enclosure again; this will ensure that the
RAID set will mount properly.
* Windows does not provide hot swap support for drives (drive
enclosures) connected to a SATA host controller card installed in a
desktop PC or server.
Connections:
If you experience issues where a drive or volume does not appear
on your computer, or you see an error message stating a drive is
missing when you have the drives configured as a RAID set, the
cause may be as simple as a loose connector, or a drive module
that is not fully seated.
• Disconnect the data cable and reconnect it, making sure end
“clicks” in place.
• Check the drive presence indicator LEDs on the front of the
enclosure. If the LEDs are not lit on one of the bays, remove
and reinsert the drive module.
• Fusion D400Q supports only one interface at a time. Do not
connect more than one cable at a time between the enclosure
and computer; no damage will occur, but only one interface
will function.
Connections (continued):
• Whenever the Fusion D400Q is connected to your computer
via FireWire or USB, the supplied 6" eSATA cable must be
connected from the SATA out port to the eSATA in port
on the back of the enclosure. If you do not have the cable
connected between the two eSATA ports, no data will pass
between the FireWire or USB connections and hard drives.
Using the D400Q When Connected via FireWire or USB:
• When you connect the Fusion D400Q to your computer with
a FireWire 400, FireWire 800, or USB cable, you must have a
drive installed in bay 1 (top slot), otherwise drives in bays 2–4
will not be seen by the computer. This issue does not affect the
D400Q when it is connected via eSATA.
Contacting Sonnet Customer Service
USA Customers
The Sonnet Web site located at www.sonnettech.com has the
most current support information and technical updates. Before
you call Sonnet Customer Service, please check our Web site for
the latest updates and online support files, and check this User’s
Guide for helpful information. When you call Sonnet Customer
Service, have the following information available so our customer
service staff can better assist you:
• Product name
• Date and place of purchase
• Hard drive model(s)
• Computer model
• Operating system
• Software/firmware versions
If further assistance is needed, please contact us at:
Sonnet Customer Service:
Online Service Form: http://serviceform.sonnettech.com
Tel: 1-949-472-2772
(Monday–Friday, 7 a.m.–4 p.m. Pacific Time)
Fax: 1-949-457-6349
E-mail: support@sonnettech.com
For Customers Outside the USA
For support on this product outside the USA, contact your reseller
or local distributor.
Visit Our Web Site
For the most current product information and online support
files, visit the Sonnet Web site at www.sonnettech.com/support/.
Remember to register your product online at http://registration.
sonnettech.com to be informed of future upgrades and product
releases.
©2010 Sonnet Technologies, Inc. All rights reserved. Sonnet, the Sonnet logotype , Simply Fast, the Simply Fast logotype, Creativity Stored Here, and Fusion are trademarks of Sonnet Technologies, Inc. FireWire, Macintosh,
Mac, the Mac logo, and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Other product names are trademarks of their respective owners. Product specifications subject to change
without notice. Printed in the USA. UG-FUS-D4Q-WD-E-J-041210
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