Sonnet Twin 10G Thunderbolt 3 Edition User Manual

User’s Guide

For
Windows

for Twin
Dual-Port
Thunderbolt

1

0

G™ Thunderbolt 3 Edition

10

GBASE-T

™

3 Adapter

10

Gigabit Ethernet

Contents

1 Chapter 1 – Introduction, System Requirements, and Setup Overview 1

Introduction
Mac Compatibility
Windows Compatibility
System Requirements
Driver Information
Setup Overview—Mac Users
Setup Overview—Windows Users

2 Twin 10G Thunderbolt 3 Edition (T3E) Description 3

Twin 10G T3E Indicators, Sockets, and Ports
Power Adapter
Thunderbolt 3 (40Gbps) Cable
Thunderbolt Connector Retainer Clip

3 Computer Update and Driver Download/Installation Steps 5

Computer Update Steps—Mac Users
Computer Update Steps—Windows Users
Driver Download and Installation Steps—Mac Users
Driver Download and Installation Steps—Windows Users

4 Twin 10G T3E Adapter Connection Steps 7

5 Verification and Configuration Steps 9

Confirm the Twin 10G T3E and Its Ethernet Controllers are Recognized—Mac Users
Confirm the Twin 10G T3E and Its Ethernet Controllers are Recognized—Windows Users
Basic Configuration Steps—Mac Users
Basic Configuration Steps—Windows Users

6 Tips, General Information, and Known Issues 13

Tips, General Information
Known Issues

7 Specifications, Warnings, FCC Compliance, and Support Information 14

Specifications
Warnings
FCC Compliance
Contacting Customer Service
Visit Our Website

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Chapter 1 – Introduction, System Requirements, and Setup Overview

Introduction

Congratulations on your purchase! The Twin 10G Thunderbolt 3
Edition (T3E) is a Thunderbolt 3-to-10 Gigabit Ethernet (10GbE)
adapter that enables you to connect your computer with a
Thunderbolt 3 port to 10GbE infrastructure.

Connection of the Twin 10G T3E adapter to your computer
requires a single Thunderbolt 3 (40Gbps) cable (included), while
connection to 10GbE infrastructure requires the use of CAT-6 or
CAT-6A cables.

Support Note: This document was up to date at the

time of printing. However, changes to the hardware or
software may have occurred since then. Please check the Sonnet
website for the latest documentation.

1. Go to www.sonnettech.com/support/kb/kb.php

2. Click the Thunderbolt Product link.

3. Click the Twin 10G Thunderbolt 3 Edition link, and then click

the Documentation link.

5. Click the Twin 10G Thunderbolt 3 Edition User’s Guide

[English] link and then check the Document Version
information. If the version listed on the last page of this
manual is later than this document (revision A), click the
Download Now button for the latest version.

Mac® Compatibility

• MacBook Pro® (15-inch, Late 2016)

• MacBook Pro (13-inch, Late 2016, Four Thunderbolt 3 Ports)

• MacBook Pro (13-inch, Late 2016, Two Thunderbolt 3 Ports)

• Mac with Thunderbolt or Thunderbolt 2 ports and Apple
Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter

• macOS™ 10.12.1+

Windows® Compatibility

• PC with a Thunderbolt 3 port

• 64-bit editions of Windows 10, 8, 7

System Requirements

The Twin 10G T3E adapter requires the following to operate:

• Thunderbolt 3 (40Gbps) cable (included)

• CAT-6 or CAT-6A cables

Driver Information

The drivers that enable the Twin 10G T3E adapter to work with
your computer must be downloaded from Sonnet’s Website;
instructions follow.

1

Chapter 1 – Introduction, System Requirements, and Setup Overview

SETUP OVERVIEW—MAC USERS

To enable the Twin 10G T3E to work with your system, you will
do the following as described in the following pages:

1. Update your computer to the latest version of macOS;
version 10.12.1 or later is required.

2. Download and install the Twin 10G T3E drivers.

3. Connect the Twin 10G T3E adapter to your computer, and
then power on the computer.

4. Confirm the Twin 10G T3E adapter and its Ethernet
controllers are recognized by your computer.

5. Configure the adapter through the System Preferences’
Network control panel.

SETUP OVERVIEW—WINDOWS USERS

To enable the Twin 10G T3E to work with your system, you will
do the following as described in the following pages:

1. Update your computer’s BIOS to the latest version.

2. Update your computer’s Thunderbolt drivers to the latest
versions.

3. Update to the latest version of Windows installed on your
computer.

4. Download and install the Twin 10G T3E drivers.

5. Connect the Twin 10G T3E adapter to your computer, power
on the computer, and then approve the device (always
connect).

6. Confirm the Twin 10G T3E adapter and its Ethernet
controllers are recognized by your computer.

7. Configure the adapter through the Network and Sharing
Center control panel.

2