Sonnet Twin 10G Thunderbolt 2 User Manual

User’s Guide

For
Windows

for Twin
Dual-Port

10

10

G™

Thunderbolt

GBASE-T

™

2 Adapter

10

Gigabit Ethernet

Contents

1 Introduction, System Requirements, Driver Information 1

Introduction
Mac Compatibility
Windows Compatibility
System Requirements
Driver Information

2 Twin 10G Description 2

Twin 10G Ports and Indicators
Power Adapter
Thunderbolt Cable
Thunderbolt Connector Retainer Clip

3 Software Installation Steps 4

Driver Download and Installation Steps—Mac Users

Driver Download and Installation Steps—Windows Users

4 Twin 10G Adapter Connection 5

5 Verification and Configuration Steps 6

Confirm the Twin 10G and Its Ethernet Controllers Are Recognized—Mac Users

Confirm the Twin 10G and Its Ethernet Controllers Are Recognized—Windows Users

Basic Configuration Steps—Mac Users

Performance Tuning Steps—Mac Users

Basic Configuration Steps—Windows Users

6 Tips, General Information, and Known Issues 10

Tips, General Information
Known Issues

7 Precautions, FCC Compliance, and Support Information 11

Warn i ngs
FCC Compliance
Contacting Customer Service
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Chapter 1 – Introduction, System Requirements, Driver Information

Introduction

Congratulations on your purchase! The Twin 10G is a
Thunderbolt 2-to-10 Gigabit Ethernet (10GbE) adapter that
enables you to connect your computer with a Thunderbolt 2 port
to 10GbE infrastructure.

Connection of the Twin 10G adapter to your computer requires a
single Thunderbolt cable (included), while connection to 10GbE
infrastructure requires the use of one or two CAT-6 or CAT-6A
cables.

Support Note: This document was up to date at the

time of printing. However, changes to the hardware or
software may have occurred since then. Please check the Sonnet
website for the latest documentation.

1. Go to www.sonnettech.com/support/kb/kb.php

2. Click the Thunderbolt Product link.

3. Click the Twin 10G link, and then click the Documentation

link.

4. Click the Twin 10G User’s Guide [English] link and then check

the Document Version information. If the version listed is
later than this document (revision C), click the Download
Now button for the latest version.

Mac® Compatibility

• Mac with a Thunderbolt or Thunderbolt 2 port

• Mac with a Thunderbolt 3 port when used with an Apple
Thunderbolt 3 (USB C) to Thunderbolt 2 Adapter

®

10.8.5+

• OS X

• macOS® High Sierra compatible

Windows® Compatibility

• PC with a Thunderbolt 2 port

• 64-bit editions of Windows 10, 8, 7

System Requirements

The Twin 10G adapter requires the following to operate:

• Thunderbolt cable (included)

• One or two CAT-6 or CAT-6A cables

Support Note: For link aggregation (teaming) support,
the switch or router to which the Twin 10G is connected
must also support link aggregation, and ports must be
configured for link aggregation. Windows 10 teaming requires
Creator's update, version 1703 or greater.

Driver Information

The drivers that enable the Twin 10G adapter to work with
your computer must be downloaded from Sonnet’s Website;
instructions follow.

1

Chapter 2 – Twin 10G Description

Twin 10G Ports and Indicators
1 – RJ45 (10GBASE-T) Port 1

Connect a CAT-6 or CAT-6A cable between this port
and the switch’s or storage system’s RJ45 port.

2 – RJ45 (10GBASE-T) Port 2

Connect a CAT-6 or CAT-6A cable between this port
and the switch’s or storage system’s RJ45 port.

3 – Link Speed Indicators

When a link is established between the Twin 10G
and the switch, these LEDs light to indicate the link
speed to the switch: green = 10Gb, yellow = 1Gb, off =
100Mb.

4 – Link/Activity Indicators

These LEDs light up green to indicate a link is
established between the Twin 10G and the switch, and
flash green when there is activity between the two.

5 – Security Slot

This slot works with Kensington

®

brand and similar
security locks to secure the Twin 10G enclosure and
deter theft.

6 – Thunderbolt Ports

Connect the included Thunderbolt cable between
either of these ports and your computer’s (or
intermediate device’s) Thunderbolt port; the open port
may be used to connect another Thunderbolt device.

7 – 12VDC Socket

Connect the included DC power adapter between this
socket and the included power cord.

2

Chapter 2 – Twin 10G Description

Power Adapter
1 – Power Adapter

Connect this to the Twin 10G
adapter’s 12VDC socket. Note that the
power indicator on top lights when
the adapter is connected to AC power.

2 – Power Cord

Connect this between a power outlet
and the power adapter. Note that
the power cord included with your
product may appear different than
the one pictured here, depending on
where the product was purchased.

Thunderbolt Cable

Connect this cable between the Twin
10G adapter and your computer or other
Thunderbolt peripheral device.

ThunderLok™ Thunderbolt Connector
Retainer Clip

This secures a Thunderbolt connector
plugged into the Twin 10G adapter’s
Thunderbolt port to prevent accidental
cable disconnection. This clip is not
compatible with optical Thunderbolt
cables.

3