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User’s Guide
for Twin
Gigabit Ethernet Thunderbolt
10
1
0
G™ Dual-Port
10
GBASE-T
™
2 Adapter
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Contents
1 Chapter 1 – Introduction, System Requirements, Driver Information 1
Introduction
Mac Compatibility
Windows Compatibility
System Requirements
Driver Information
2 Twin 10G Description 2
Twin 10G Indicators, Sockets, and Ports
Power Adapter
Thunderbolt Cable
Thunderbolt Connector Retainer Clip
3 Software Installation Steps 4
Download and Installation Steps—Mac Users
Driver Download And Installation Steps—Windows Users
4 Twin 10G Adapter Connection Steps 5
5 Verification and Configuration Steps 6
Confirm the Twin 10G and Its Ethernet Controllers are Recognized—Mac Users
Confirm the Twin 10G and Its Ethernet Controllers are Recognized—Windows Users
Basic Configuration Steps—Mac Users
Basic Configuration Steps—Windows Users
6 Tips, General Information, and Known Issues 9
Tips, General Information
Known Issues
7 Specifications, Warnings, FCC Compliance, and Support Information 10
Specifications
Warnings
FCC Compliance
Contacting Customer Service
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Chapter 1 – Introduction, System Requirements, Driver Information
10G=G RN
1G=YLW
100M= OFF
Introduction
Congratulations on your purchase! The Twin 10G is a
Thunderbolt 2-to-10 Gigabit Ethernet (10GbE) adapter that
enables you to connect your computer with a Thunderbolt 2 port
to 10GbE infrastructure.
Connection of the Twin 10G adapter to your computer requires a
single Thunderbolt cable (included), while connection to 10GbE
infrastructure requires the use of one or two CAT-6 or CAT-6A
cables.
Support Note: This document was up to date at the
time of printing. However, changes to the hardware or
software may have occurred since then. Please check the Sonnet
website for the latest documentation.
1. Go to www.sonnettech.com/support/kb/kb.php
2. Click the Thunderbolt Product link.
3. Click the Twin 10G (Box) link, and then click the
Documentation link.
5. Click the Twin 10G User’s Guide [English] link and then check
the Document Version information. If the version listed is
later than this document (revision B), click the Download
Now button for the latest version.
Mac® Compatibility
• Mac with a Thunderbolt or Thunderbolt 2 port
®
10.8.5+
• OS X
• macOS
®
Sierra compatible
Windows® Compatibility
• PC with a Thunderbolt 2 port
• 64-bit editions of Windows 10, 8, 7
System Requirements
The Twin 10G adapter requires the following to operate:
• Thunderbolt cable (included)
• One or two CAT-6 or CAT-6A cables
Driver Information
The drivers that enable the Twin 10G adapter to work with
your computer must be downloaded from Sonnet’s Website;
instructions follow.
1
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Chapter 2 – Twin 10G Description
Twin 10G Indicators, Sockets, and Ports
1 – Power Indicator
This lights when the Twin 10G adapter is powered,
the Thunderbolt cable between the adapter and your
computer is plugged in securely, and the computer
powered on. Note that if the Twin 10G is connected
to another Thunderbolt peripheral device instead
of directly to the computer, any other Thunderbolt
device connected between the computer and adapter
must also be powered on before the adapter’s power
indicator will light up.
2 – Activity Indicators
These LEDs flash green to indicate a link is established
between the Twin 10G adapter and the switch, and
there is activity between the two.
3 – RJ45 (10GBASE-T) Port 2
Connect a CAT-6 or CAT-6A cable between this port
and the switch’s or storage device’s RJ45 port.
4 – Link Speed Indicators
When a link is established between the Twin 10G
adapter and the switch, these LEDs light to indicate
the link speed to the switch: green = 10Gb, yellow =
1Gb, off = 100Mb.
5 – RJ45 (10GBASE-T) Port 1
Connect a CAT-6 or CAT-6A cable between this port
and the switch’s or storage device’s RJ45 port.
6 – 12VDC Socket
Connect the included DC power adapter between this
socket and the included power cord.
7 – Thunderbolt 2 Ports
Connect the included Thunderbolt cable between
either of these ports and your computer’s (or
intermediate peripheral device’s) Thunderbolt port;
the open port may be used to connect another
Thunderbolt peripheral device. You may not connect
two computers to this adapter’s Thunderbolt ports, nor to a
daisy chain of Thunderbolt peripheral devices.
10G =GRN
1G=YLW
100 M=O FF
2